In this episode of the Zinnov Podcast, Rajat Kohli, Partner, Zinnov speaks with Michael Khoury, Vice President, Global Ecosystem Partners, Palo Alto Networks, about the shift from point products to platform-led cybersecurity strategies and what it means for enterprises, partners, MSSPs, hyperscalers, and global system integrators.

Michael Khoury shares perspectives on how enterprises are navigating cybersecurity complexity in an AI-first world, and how ecosystem models are evolving alongside it.

The conversation explores:

• Why AI is accelerating platform-led cybersecurity

• The rise of MSSPs and cloud marketplaces as key routes to market

• How enterprises are reducing security complexity through platformization

• What differentiates advanced ecosystem partners in the AI era

Tune in now.

As cities grow denser and regulations, infrastructure, and mobility systems become increasingly disconnected, the pressure to keep cities moving efficiently continues to rise. Behind all of this lies an invisible intelligence layer that determines whether urban mobility works seamlessly or breaks down at scale.

In this episode, Amita Goyal, Managing Partner at Zinnov, sits down with Arrive’s Chief Operating Officer, Jérôme Selva, and Chief Technology Officer, Sandesh Bhat, to unpack how global mobility systems are built and scaled across 90 countries and 20,000 cities.

From orchestrating movement at the Paris Olympics to building frictionless, AI-driven mobility experiences, the conversation explores what it takes to connect cities, systems, and users at scale. The discussion also dives into why India is emerging as a critical innovation hub and how talent will shape the future of urban mobility.

If you’re interested in systems thinking, global platforms, and building for real-world complexity, this episode offers a front-row view into the future of how cities move.

Tune in now.

AI is changing how work gets done, how it is priced, and how value is measured. For private equity investors and tech services leaders, the impact is already visible. Delivery is getting automated, costs are coming down, and revenue models built on billable hours are under pressure. So the real question is: how do you create and capture value when execution itself is being commoditized?

In this episode of the Zinnov Podcast, Jeff Rich, Operating Partner at Sunstone Partners, joins Sidhant Rastogi, President at Zinnov, to break down how the AI transformation of tech services is reshaping growth, margins, and exit outcomes. Jeff brings a rare operator + investor perspective, having helped scale a tech services company into a multi-billion-dollar business. He now works closely with portfolio companies across cloud, data engineering, and AI services.

In this conversation, we cover why outcome-based pricing is still hard to implement in tech services, how AI agents and agentic architectures are changing enterprise workflows, and why vertical and workflow-level expertise is becoming critical. We also explore the reality of AI-driven commoditization and what it means for services firms, along with the growth versus liquidity trade-off and how it impacts valuation and exit timing. A key takeaway is that AI usage does not matter unless it shows up in revenue growth, margin expansion, or EBITDA.

This episode is especially relevant for private equity investors, founders, and leaders of tech services companies navigating the shift to an AI-driven market.

Tune in for a grounded, no-hype perspective on what it takes to build, scale, and exit in the next phase of technology services.

In this episode of the Zinnov Podcast, Pallab Deb, Managing Director, SI & Industry GTM Partnerships, Google Cloud, joins Rajat Kohli, Partner, Zinnov, to unpack what it takes to build and scale a partner-led platform business. 

Pallab brings experience from both sides of the ecosystem. After nearly two decades in the system integrator world, he joined Google Cloud and witnessed how partner models evolve as platforms reach enterprise scale. At Google Cloud, that journey has been shaped by a deliberate partner-first approach. 

The conversation explores how hyperscalers think about ecosystem strategy, the friction points that emerge as partner networks scale, and the new types of partners beginning to shape the next phase of enterprise transformation.

Tune in now. 

In this episode of the #ZinnovPodcast, Naveen Kichili, Global Head – Software-Defined Vehicle at HCLTech, joins Vijaykumar Hegde, Partner at Zinnov, to explore what it takes for OEMs to transition toward software-driven vehicle platforms. Drawing on more than two decades of experience in automotive transformation, Naveen shares deep insights into the architectural, operational, and business changes required to make SDVs a reality.

The conversation unpacks why SDVs represent a structural shift for the automotive industry, the move from distributed ECUs to centralized and zonal compute architectures, and why over-the-air (OTA) capabilities go far beyond a feature to require a secure, end-to-end software pipeline. It also delves into the challenges of managing legacy complexity while modernizing vehicle platforms, outlines the SDV roadmap for the coming decade, from building foundations to scaling and enabling closed-loop evolution, and highlights how OEMs can unlock lifecycle value through software, services, and data.

If you are working on automotive software, vehicle platforms, or digital mobility transformation, this episode is for you.

Listen now.

In an industry where switching costs are high and contracts are long, most software companies mistake retention for loyalty. StarRez doesn't.

Over 30 years, across Australia, North America, Europe, and now Asia Pacific, they've built something harder to replicate than any feature roadmap, a community that genuinely wants to stay.

In this episode of the Zinnov Podcast, Jason Day, CEO, and David Meale, President, StarRez, sit down with Ravi Darbha, Partner, Zinnov, to talk about what it takes to build a technology company where culture is the actual product.

From navigating PE without losing their identity, to building cross-functional teams in Hyderabad, to rethinking what AI-driven leadership looks like in practice, this is a conversation about the unglamorous, deliberate work behind sustainable scale.

Here is what you will take away:

• Why culture is a competitive moat, and how to protect it as you scale
• How to build global teams that feel local, not transplanted
• What it means to treat AI as a collaborator in how you think and lead
• Why alignment across an organization is harder, and more valuable, than speed
• The leadership habits worth building, and the ones worth leaving behind

Listen to the episode now.

That is the everyday reality of Dr. Ekroop Caur, IAS. In this episode of Women in the Mirror, she reflects on what it takes to lead in public service at scale — shaping technology and innovation policy, making high-stakes calls under constant scrutiny, and carrying the weight of decisions that affect millions.

What gives this conversation its edge is how plainly she talks about the personal cost of such leadership. Dr. Caur challenges the idea that women must “be everything to everyone” — at work, at home, all the time. She speaks about drawing boundaries, delegating without guilt, and letting go of the myth of perfection. Not as advice, but as lived reality. The result is a portrait of leadership that is demanding, deeply human, and quietly empowering for anyone trying to lead well without burning out.

🎙️ Listen to the episode

In this episode, Ajay Singh, Chief Product Officer at Pure Storage, joins Namita Adavi, Partner at Zinnov, for a candid conversation on what it truly takes to lead products in an AI-accelerated world, where speed is abundant, but judgment remains scarce.

Ajay brings over 25 years of experience spanning Silicon Valley startups and global enterprises, having led technology and product teams through multiple waves of disruption, from the PC era and cloud revolution to today’s AI inflection point. Drawing from his journey across Sun Microsystems, VMware, Hewlett Packard, and as a founder whose companies were acquired by BMC Software and Intuit, Ajay offers a grounded operator’s perspective on how innovation actually scales.

The conversation explores how AI is reshaping product management and customer experience, why biased outcomes often originate in data rather than models, and how product teams must move from feature-centric execution to outcome-driven design. Ajay also shares why the venture-driven startup model continues to be the most effective engine for innovation, even inside large enterprises, and why, despite all the technological change, leaders must continue to place their biggest bets on people.

This episode offers a pragmatic view of AI as an enabler, not a replacement, where success is defined not by adopting the latest tools, but by building resilient teams, trustworthy systems, and products that deliver real customer outcomes.

• Why AI is compressing product cycles, but not eliminating accountability
• How product leaders can manage trust, accuracy, and bias in AI-driven systems
• Why product management is shifting from features to outcomes and behavior patterns
• How startup-style venture models can unlock innovation inside large enterprises
• Leadership lessons on judgment, competitiveness, and building teams that win

Tune in to hear the full episode.

Over more than two decades, Niraj and Steve built Wayfair not by chasing momentum, but by returning to first principles whenever things became complex. They believed that disagreement—handled well—leads to truth. That data should challenge instinct. And that progress worth keeping often feels slower than expected.

For ten years, the company was bootstrapped. Scarcity sharpened decisions and forced focus. As the organization grew, the work evolved from doing everything themselves to building systems others could trust.

Culture, people principles, and operating discipline became anchors: quiet mechanisms that helped thousands of people move in the same direction. This isn’t a story about perfect decisions. It’s about staying in the work through uncertainty, trade-offs, and time.

For leaders navigating scale, complexity, or change, this episode of Zinnov Podcasts offers a simple reassurance: patience is not hesitation, discipline is not restraint, and building something that lasts is, in itself, an act of leadership.

Tune in now. 

As technology becomes inseparable from how companies operate, the role of the CIO is being fundamentally redefined. Today’s leaders are navigating growing complexity, diverse business models, rapid AI adoption, rising cyber risk, and globally distributed teams, while still being expected to deliver speed, resilience, and measurable outcomes.

In this episode, Andrea Bergamini, CIO, Orbia, joins Karthik Padmanabhan, Managing Partner, Zinnov, for a candid conversation on what it truly takes to lead technology in a purpose-driven, multi-business global enterprise.

Andrea shares his unconventional journey across GE, Heineken, Cargill, and Orbia, and how building cybersecurity from scratch as a Greenfield CISO shaped his philosophy of owning mission-critical capabilities. He explains how Orbia structures technology around a strong core foundation while embedding IT deeply into each business, moving beyond “alignment” toward operating technology as the business itself.

The conversation also explores Orbia’s pragmatic approach to AI, balancing productivity enablement, citizen development, and advanced use cases—along with the role of Global Capability Centers in building long-term innovation and talent strength. Andrea reflects on leading through uncertainty, the growing democratization of technology, and why resilience and adaptability are now defining leadership traits.

This episode offers a grounded perspective on modern technology leadership, where transformation is continuous, experimentation is essential, and success is measured not by tools adopted, but by outcomes delivered.

Tune in to hear:

• Why IT must evolve from a support function to a core operating engine
• How to modernize technology foundations without disrupting the business
• A realistic, staged approach to AI adoption in large enterprises
• The future role of GCCs as global innovation hubs
• Leadership lessons on resilience, reinvention, and lifelong learning

In this episode of the Zinnov Podcast, Aly Shivji, Group Vice President – Global Partner Sales and Engineering (GSI | Advisory | MSP | Hyperscaler) at Cisco, joins Rajat Kohli, Partner at Zinnov, for a grounded conversation on how the MSP model has evolved over the past 12 to 18 months.

The discussion looks at how MSPs are moving beyond managed delivery into advisory, co-engineering, and ecosystem-led value creation. Aly shares why specialization, business consulting upfront, and long-term customer engagement are becoming critical, and how security, AI management, and tool rationalization are shaping MSP differentiation.

This episode is for technology leaders and partner ecosystem owners navigating increasing complexity across platforms, partners, and customers.

Tune in now.

From the democratization of innovation through the cloud to the rise of “buy now, pay later,” John reveals how the industry’s biggest disruptors are powered not just by technology, but by the courage to rethink legacy processes. He explores how generative AI is transforming compliance, risk, and customer experience, and why governance, trust, and explainability must evolve alongside innovation.

The conversation dives deep into what’s next: agentic systems that will redefine financial workflows, open ecosystems that demand new forms of partnership, and the strategic shifts enterprises must embrace to turn experimentation into enterprise-grade production.

For anyone navigating the intersection of finance, cloud, and AI, this episode offers a front-row view into how technology leaders are re-architecting the future of financial services, from capital expenditure to continuous innovation.

Tune in now.

Most organizations today are grappling with the same reality: the systems and structures that made them successful weren’t built for what’s coming next. Legacy systems, monoliths, distributed teams, and AI moving faster than anyone planned - all while leaders try to move forward without breaking what already works.

In this episode, Paiman Nodoushani, Chief Technology Officer, TRG Screen, joins Karthik Padmanabhan, Managing Partner, Zinnov for a grounded conversation on what real technology transformation looks like after multiple cycles of change. Paiman shares how companies modernize legacy systems, move to cloud-native architectures, and introduce AI in practical stages - while reshaping how teams work, prioritizing experimentation over early efficiency, and keeping the focus on what customers actually care about: simplicity. The conversation also touches upon leadership, culture, and why authenticity continues to matter, even as technology evolves faster than ever. Tune in now.

From precise diagnostics and predictive skincare to AI-enhanced devices and digital try-ons, she breaks down how technology is personalizing beauty at an entirely new level. But the story goes far beyond products. Susannah shares how tools like L’Oréal GPT are transforming the way teams work, reducing repetitive tasks, accelerating problem-solving, and creating space for real creativity. She talks about talent, culture, and the energy inside L’Oréal: a place where new ideas constantly emerge and where creativity and technology meet every day.

This episode offers a clear, thoughtful look at how a global brand integrates human insight with intelligent technology not to replace people, but to amplify what they do best. Tune in now.

In this episode of the Zinnov podcast, Jason McIntyre, VP, Consulting & SI Program - Scale Ecosystem, Databricks, joins Rajat Kohli, Partner at Zinnov, for an unfiltered conversation on the future of ecosystems in the age of data and AI. 

From the evolution of system integrators into solution creators to why co-development will define the next decade of alliances, Jason shares what it takes to build partnerships that go beyond enablement and marketing. He explains how differentiation, industry depth, and partner mentality can turn collaboration into a true competitive edge. 

Tune in now. 

• Why most learning programs fail to deliver real outcomes
• Skill to stock vs. skill to order, and why the distinction matters
• The problem with self-paced learning in delivery-heavy environments
• Measuring ROI on training: what to track, and what to stop pretending works
• Why GenAI certifications without real application waste everyone’s time
• How to personalize learning without overwhelming your teams

In this episode of the Zinnov Podcast – Business Resilience Series, Pari Natarajan, CEO of Zinnov, speaks with Dr. Ranjit Tinaikar, CEO and Board Member of Ness Digital Engineering, to examine why traditional approaches to measuring productivity fall short in today’s AI-led engineering landscape.

The discussion explores the shift from absolute to relative metrics, the structural and behavioral barriers to change, and how AI is enabling organizations to reduce risk and modernize at scale, particularly across mid-market and PE-backed firms.

Tune in now for a timely perspective on rethinking productivity, measurement, and value creation in the age of AI.

In this premiere episode of Legends & Legacies, Zinnov’s President Sidhant Rastogi sits down with Ajai Chowdhry, Padma Bhushan awardee and HCL co-founder, to decode the DNA of enduring value creation in people, technology, and nations. From pioneering India’s electronics revolution to driving its semiconductor vision, Ajai shares timeless insights on leadership, aspiration, and nation-building.

He unpacks HCL’s early strategy of hiring for hunger, not just skills, revealing how entrepreneurial culture and structured sales training created a generation of industry leaders. In a candid diagnosis of India’s services sector, Ajai calls out the urgent need for reinvention, with consultative sales, product-led growth, and IP creation at the core. “India responds best in crisis,” he notes, framing AI disruption not as a threat, but a turning point.

Ajai’s advice is clear: Build with intent, lead with confidence, and aim for technology sovereignty - from semiconductors to software. Whether you’re scaling a start-up or steering a legacy firm, this episode offers a front-row seat to India’s tech evolution - and a masterclass in what it takes to shape the future. Tune in Now.

We’re back with Season 2 of Woman in the Mirror, a Zinnov podcast series hosted by Nitika Goel, CMO at Zinnov. And we’re opening with a powerhouse: Rama Bijapurkar.

Rama is one of India’s most respected thinkers on business strategy, market behavior, and leadership. Author. Board member. Educator. Trailblazer. For decades, she’s shaped how companies, governments, and society make decisions — and in this episode, she lets us into the inner world behind that public power.

In this much-awaited conversation, Rama shares what it means to chart your course through boardrooms, biases, and life’s unexpected turns — especially for women in leadership. She doesn’t believe in destination thinking. She believes in navigation — in responding to what the moment demands, in evolving through instinct and serendipity. Or as she calls it, being from the navigational school of life.

She speaks candidly about building personal support systems, choosing courage over comfort, and staying true to yourself when it would be easier to blend in. It’s sharp. It’s stirring. And it’s filled with the kind of truth that lingers long after the episode ends.

If you’ve ever questioned whether you belong in the room, at the table, or in the story, let this episode be your reminder:
You already do.

Plug in. Reflect. And maybe, rewrite your own script.

In this episode of the Zinnov Podcast – Business Resilience Series, host Pari Natarajan, CEO, Zinnov, sits down with Catherine Kniker, Chief Marketing and Sustainability Officer, PTC, and Dave Duncan, Head of Sustainability, PTC. From their personal journeys into the world of sustainability to the surprising ways AI and circular design are reshaping manufacturing, this conversation goes beyond buzzwords.

It’s about why the smartest companies are rethinking products, profits, and purpose — all at once.

If you're a leader looking to future-proof your business or simply curious about how sustainability is becoming the new driver of growth and resilience, this episode is for you. Tune in now.

Want to go deeper?
Product Sustainability for Dummies by PTC is a practical guide to reducing product footprints while boosting profitability. Download Now: https://bit.ly/4dE6X4m

What happens when AI, data, and experience design collide? In this episode of the Zinnov Podcast – Business Resilience Series, Pari Natarajan sits down with Rajaram Radhakrishnan, CEO & Board member of Ciklum, to explore how Experience Engineering is reshaping enterprise growth in the age of Generative AI.

With over three decades in tech leadership, Raj shares deeply personal stories of transformation — from the early days of India’s telecom revolution to building global delivery models that fuse customer insight, engineering rigor, and AI smarts.

Tune in to hear:
• The real ROI of AI (and why many are missing the point)
• What “Experience-first” truly means, with real life case studies
• How to embed AI into physical products
• And what makes Ciklum’s integrated delivery model a client favorite

This episode stands out not just for its strategic clarity, but for its practical optimism, and Raj’s belief that young engineers are the new agents of transformation.

Join Nitika and an incredible panel of trailblazing women, Jahnavi Phalkey, Shanthamani Muddaiah, and Yamini Telkar as they discuss how they navigate the delicate balance between artistic integrity and commercial success.

These women aren’t just making art—they’re making history. Discover how they’re rewriting the rules, amplifying their voices, and redefining what it means to be a leader in the creative world. At Zinnov, we believe that creativity fuels innovation, and this conversation will show you exactly why.

Technology has become inseparable from business, but the key to transformation lies not in chasing the latest tech, but in simplifying complex systems to improve customer experiences.

In this episode of the Zinnov Podcast: Business Resilience Series, Karthik Padmanabhan, Managing Partner at Zinnov, sits down with Kamal Natarajan to discuss how he is helping transform Allstate into a tech-driven, customer-first organization.

With over two decades of experience, Kamal has built high-performing teams, led large-scale digital transformation initiatives, and pioneered AI-driven innovations that are reshaping how insurance operates. He shares his insights on leveraging Gen AI, automation, and digital ecosystems to not just modernize, but humanize the insurance experience.

"We don’t lead with Gen AI—we lead with empathy," Kamal explains. He discusses how Allstate is experimenting with AI to create conversational, intelligent voice experiences that guide customers through critical moments, ensuring interactions feel natural and supportive rather than robotic.

Beyond technology, Kamal also delves into the cultural shift required for true digital transformation—from empowering engineers to rethink legacy processes to fostering a mindset that values purposeful innovation over complexity. He emphasizes that the future of leadership will not be about technology ownership, but about technology fluency.

"The role of technology organizations is going to fade away. Every leader needs to have a strong technology quotient—knowing how to think with a tech-enabled mindset rather than relying on a CIO to do it for them."

From reimagining customer engagement to reshaping how insurance is delivered, Kamal’s approach offers a blueprint for companies looking to stay ahead in an era of AI-driven disruption.

In the world of finance, numbers tell stories, but who are the women behind those numbers? The leaders who turn spreadsheets into strategy, setbacks into stepping stones, and challenges into lasting change.

Welcome to this episode of Woman in the Mirror: BFSI Edition where our host, Nitika Goel, CMO, Zinnov, is in conversation with three trailblazers — Veda Persad, Country Executive, Northern Trust India, Mamatha Madireddy, Managing Director & Head of HSBC Global Service Centres (GSCs), India, and Sirisha Voruganti, CEO & Managing Director, Lloyds Technology Centre.

This isn’t a collection of success stories. It’s an honest exploration of grit, resilience, and sisterhood in one of the most demanding industries. It’s about finding comfort in shared experiences, learning from failures, and understanding that struggle is part of the journey—because it’s through those struggles that we grow and rise.

For every leader or aspiring leader who has ever doubted themselves, and for everyone who believes leadership isn’t about fitting in but standing out—this is your moment.

Dive into the stories that matter. Because leadership isn’t a destination—it’s the moments you rise above.

Welcome to Woman in the Mirror. Tune in now!

Join Zinnov’s CMO, Nitika Goel, as she sits down with three remarkable women: Lene Hylling Axelsson, Novo Nordisk; Kalavathi GV, Siemens Healthineers; Mohua Sengupta, Novartis—leaders who aren’t just driving change in healthcare but transforming the industry.

Their stories offer a masterclass in modern leadership. Together, they share battle-tested strategies for navigating boardroom dynamics and building high-stakes operations across continents.

What makes their insights so compelling is their honesty about the trade-offs leadership demands. Through reflections on balancing work and life, managing personal sacrifices, and setting boundaries, they provide a practical guide for leaders striving to make an impact while staying authentic in today’s complex global landscape.

With insights from industry experts, we explore the critical role of technology in addressing resource shortages, improving patient outcomes, and combating clinician burnout. Tune in to discover how CIOs are at the helm of this digital transformation to reshape the future of Healthcare.

Guests:

Dr. Luis Taveras, CIO, Author, Lehigh Valley Health Network
Girish Venkatachaliah, Chief Technology Officer, agilon Health
Hema Purohit, CTO – EMEA, Public Sector & Healthcare, Microsoft
Amit Phadnis, Chief Innovation and Technology Officer, RapidAI
Michelle Greene, EVP, Chief Information Officer, Cardinal Health

In an era where cyber resilience can make or break a business, how are Enterprise Software companies adapting their customer success strategies? Dive into this compelling episode of the Zinnov Podcast Business Resilience Series, featuring Sarv Saravanan, Chief Customer Officer at Commvault and Pari Natarajan, CEO, Zinnov.

In this fascinating discussion Sarv shares his wealth of experience and provides unique insights into the evolving landscape of customer success. He unveils:

• Commvault's innovative six-phase customer journey
• Cutting-edge metrics for measuring customer success beyond NPS
• The game-changing role of AI in customer self-service and support
• Strategies for effective partner enablement
• The integration of product management within customer success

As a leader steering a global customer success organization, Sarv offers unique perspectives on leveraging diverse teams to swiftly solve complex customer challenges.

Whether you're a tech enthusiast, business leader, or customer success professional, this episode is packed with actionable insights and forward-thinking strategies. Tune in now.

Key highlights:
• The importance of ecosystem partnerships in the AI era
• Real-world use cases of AI in e-commerce, healthcare, and software engineering
• Innovative approaches to talent development and the future of AI literacy

This episode offers valuable insights for tech leaders, innovators, and anyone interested in understanding how AI is revolutionizing engineering and business processes. Discover how companies are navigating the AI revolution, simplifying complexity for customers, and preparing the workforce of tomorrow.

Krithika, a seasoned IT leader with over 20 years of experience, reveals her strategic playbook for thriving in high-growth tech environments. Discover how she transformed her approach during her first 100 days at Pure Storage, focusing on teamwork, collaboration, and a growth mindset to drive business success.

She unveils how Pure Storage is revolutionizing the data storage industry with groundbreaking innovations. The discussion underscores the importance of continuous learning and adaptability in today’s fast-paced tech landscape, offering valuable insights for leaders and organizations navigating the complexities of technological advancements. Whether you’re a tech enthusiast, a business leader, or someone eager to stay ahead in the rapidly evolving digital landscape, this episode offers invaluable insights and practical strategies to elevate your approach and embrace the future of technology with confidence.

Denis also delves into the vibrant, multicultural DNA of Amadeus, which has been a game-changer in building global teams and fostering innovation. Denis also shares insider insights on the cutting-edge trends reshaping travel, from personalized retail experiences to groundbreaking mobile technologies emerging in markets like India. This episode is packed with compelling stories and forward-looking visions that will inspire and excite anyone interested in the future of travel and technology.

Together, they explore the seismic shifts transforming the Fintech landscape and reveal how Broadridge is not just keeping up, but setting the pace for innovation. Tyler and Sheenam share Broadridge's unique strategy of forging powerful alliances with both tech titans and cutting-edge start-ups, offering listeners a sneak peek into the company's forward-thinking game plan. 

The conversation goes deeper, uncovering how Broadridge cultivates a culture of entrepreneurship, continuous learning, and reverse mentoring. These elements are key to unlocking fresh perspectives and empowering teams to stay ahead of the curve.  

Whether you're a Fintech aficionado or curious about how top companies lead the charge in innovation, this episode is packed with valuable insights and actionable ideas.

• Discover how to balance autonomy and collaboration in globally distributed software teams.
• Learn about the transformative impact of AI tools on software engineering and content creation

Peter dives deep into the transformative power of cutting-edge AI tools like Co-pilot and CodeGPT, exploring how they can augment human ingenuity in software engineering and content creation processes.
Beyond technology, Peter unveils the secrets to nurturing cohesive, high-performing global teams that thrive on shared vision, empowerment, and a culture of excellence. He dissects the intricate dynamics of distributed workforces, offering a treasure trove of actionable strategies for leaders, managers, and team members alike.
Don't miss this invaluable episode packed with game-changing insights!

Tune in now to revolutionize your approach to managing globally distributed software teams and harness the full potential of AI in your organization.

Behind every successful business is a leader with a story. But how often do we get to hear it? The latest episode of "Women in the Mirror" offers a rare glimpse into the lives of three inspirational women leaders shaping the Retail GCC landscape.

Join Zinnov's CMO Nitika Goel as she sits down with Jennifer Goschke of 7-Eleven, Prashanti Bodugum of Walmart, and Monica Pirgal from Neiman Marcus to uncover how they've climbed the ranks at these retail giants.

In this candid conversation, our guests peel back the layers of their success, revealing pivotal moments that defined their careers, strategies for tackling self-doubt, secrets to balancing ambition with personal life, and insights on driving innovation in retail.

This isn't just another business talk. It's an intimate look at the human side of leadership - the challenges, triumphs, and everything in between. Whether you're a seasoned executive or just starting your career journey, these stories offer invaluable insights into leading with authenticity and vision.

Tune in now to discover how these women aren't just adapting to change - they're actively shaping the future of retail and business leadership.

The insightful conversation hosted by Nilesh Thakker, President, Zinnov dives into:

• How to correctly evaluate productivity impacts of remote work
• Developing targeted upskilling/reskilling programs based on skills data
• The evolving role of chief talent officers in strategic workforce planning
• Proven methods for fostering collaboration in distributed teams

Offering invaluable perspectives for HR professionals and business leaders alike, the podcast delivers an in-depth exploration of leveraging talent intelligence to drive organizational growth and achievement.

The leaders discuss:

1. Leveraging AI for product innovation and development processes, fostering a culture of innovation within their teams, and the integration of hardware and software for future mobility solutions.
2. Exciting technological advancements on the horizon at Continental, including software-defined vehicles, advanced radar systems, e-corner technology, and immersive display innovations.
3. The barriers and progress toward achieving Level 4 autonomous driving capabilities, the leaders share their journey of running in Automotive tech center in today’s age.

Gilles reflects on the collaborative efforts between automakers and technology companies, sustainability initiatives, and the role companies play in enabling safe, convenient, and environmentally-friendly transportation.
This episode is a must-listen for anyone interested in the cutting-edge innovations driving the future of automotive technology and mobility.

Hear first-hand how CME Group has built a 700+ member strong global technology workforce, with India playing a crucial role. PD and Sunil pull back the curtain on attracting top talent, promoting a culture of continuous learning, and fostering grassroots innovation through hackathons and ideation challenges. They also discuss how they are leveraging strategic partnerships to harness the power of Generative AI, Cloud, and advanced data analytics.

Whether you're in Fintech, an established firm undergoing disruption, or simply fascinated by the future of finance - get invaluable insights on building globally distributed teams, upskilling talent, and driving digital transformation in a regulated, high-stakes industry.

TIMESTAMPS

00:00 Intro
01:29 Upcoming tech trends in the finance sector
03:14 AI's role in CME's digital transformation strategy
06:38 How CME's India GCC enables 24/7 operations
11:56 How the India center helped turn CME Group into a global firm
14:14 What is CME Group's data and analytics strategy?
15:41 Retaining talent in India, and building a culture of collaboration
20:33 How CME Group is managing high customer demands, with talent strategy

We have come a long way from fighting for 'a room of one's own,' being the only woman in the boardroom, to now witnessing a rise of women in leadership roles. But what drives the women who made it to the top? What does it take to be a successful woman leader? Is it a matter of mindset, a strong support system, or plain perseverance?

In the premiere episode, Zinnov's CMO Nitika Goel chats with Shalini Sankarshana, Managing Director, India, Planview, Snigdha Ghosh Ray, VP, Payments & India Software Hub, Diebold Nixdorf, and Oindrila Majumdar, EVP & CEO, TIAA Global Capabilities.

No topic is off-limits as these guests share invaluable insights into persevering through adversity, strategically taking calculated risks, seeking support networks, swerving career paths, and overcoming self-doubt. An unfiltered look into the multifaceted experiences that define successful women in leadership roles today.

How accurate is AI to make healthcare diagnoses?

Is it hard to retain talent for AI in Healthcare companies?

Amit Phadnis, Chief Innovation and Technology Officer of RapidAI, a leading healthcare AI company in conversation with Pari Natarajan, CEO, Zinnov answers these questions in this episode of the Zinnov Podcast Business Resilience Series. Amit talks about transforming acute neurological care by quickly and accurately identifying disease states and how the role of AI has evolved and adapted.
He also explores the benefits of AI to make quality Healthcare more equitable and accessible globally, the importance of deep clinical AI that goes beyond basic triage and the challenges of achieving the high accuracy needed for reliable diagnosis. RapidAI’s work in cutting-edge technology that saves lives, gives engineers and developers an immense sense of purpose which has helped to retain talent.
Tune in now to learn about the transformative potential of AI in healthcare from an innovator who is directly leading product development and deployment that impacts patient outcomes.

In this episode of the Zinnov Podcast, Sidhant Rastogi, President of Zinnov, sits down with Professor Mohanbir Sawhney, Associate Dean for Digital Innovation and McCormick Foundation Professor of Technology. Together, they explore the past, present, and future of Generative AI, delving into its opportunities, adoption, and scalability.

Professor Sawhney is an acclaimed author, educator, and one of the world’s foremost experts in Digital Transformation and business innovation.

Having interacted with students and the C-suite alike, he shares pragmatic strategies on how both cohorts can leverage Gen AI efficiently with the 70-30 rule. A practical framework that works as a hygiene rule of thumb with augmented intelligence.

He also shares a leadership playbook on how to drive innovation and scale rapidly in the age of AI. He says by embracing the “body storming” approach, the C-suite can create a culture of agility and innovation in an organization, building resilience in the face of disruption.

This episode is a must-listen for C-suite executives, students, and anyone passionate about the rise of Generative AI. It equips listeners with a comprehensive understanding of Generative AI’s impact, offering practical strategies for embracing this transformative technology and unlocking its full potential within their organizations.

TIMESTAMPS
00:00 Intro
02:32 Gen AI adoption across industries
05:55 Gen AI adoption for C-suite
13:27 The 70-30 rule to Gen AI efficiency
18:03 Gen AI opportunities in India

Gain a nuanced perspective on AI’s current capabilities from those at the forefront. Understand the tangible use cases already transforming sectors like healthcare through advanced predictive analytics and enhanced diagnostics. However, the discussion delves beyond the buzzwords. These leaders provide a balanced view by addressing the complex challenges surrounding AI, including workforce displacement, data privacy concerns, and finding the right human-AI balance.

For businesses navigating AI’s disruptive potential, this episode offers a decisive competitive advantage. Hear directly from the visionaries defining AI’s future trajectory and pragmatic applications across the value chain.

This curated compilation represents just the tip of the iceberg. Access our full library of in-depth dialogues with AI’s foremost thinkers and doers on our main page. 

0:00 Intro
01:20 Gen AI's ability to better healthcare outcomes w/ Matt Jennings
02:24 Gen AI and relieving the healthcare worker's burden w/ Hema Purohit
03:54 Can AI make products and replace talent? w/ James Heppelman
05:02 AI as augmented intelligence w/ Alan Trefler
06:24 The threat's of Gen AI w/ Rick Crandall
07:15 What AI has the potential to solve w/ Lanham Napier
08:00 Outro

Hear insights on leveraging a data-driven approach to gain visibility and control over hybrid estates, driving innovation through global collaboration, realizing significant cost savings, and building an empowering engineering culture.

Whether you’re an IT leader looking to optimize your infrastructure, an engineer interested in impactful work, or anyone curious about how enterprises are transforming digitally, this episode provides an enlightening industry perspective. The discussion covers the challenges that organizations are facing an increasingly complex technological landscape and how leaders can navigate them efficiently.

TIMESTAMPS
01:04 Emerging Technology themes
03:50 Current Innovations in R&D
05:50 Driving Innovation from tech hubs
09:30 Taking back control of the IT spend
11:40 Addressing cybersecurity
13:02 How GenAI is helping productivity
17:12 Managing and retaining talent

Talking about Healthcare IT strategy, the episode discusses the transformation of IT’s role in Healthcare. Dr. Luis shares his practical framework for driving impactful change from the CIO’s desk. Specifically, he talks about Healthcare IT’s journey from an afterthought to a strategic cornerstone in optimizing patient care and organizational efficiency.

Sharing key leadership principles and how to advocate for accountability, communication, and collaboration as essential components of success, the episode offers valuable guidance on navigating the complex landscape of Healthcare IT.
Tune in to gain fresh perspectives and stay informed about the latest trends shaping the future of healthcare innovation.

In this insightful episode of the Zinnov Podcast, Ethel Garcia, Head of Global New Customer Acquisition Partner Strategy at Amazon Web Services shares her perspective with Rajat Kohli, Partner, Zinnov, on the delicate balance between competition and collaboration, the vital role of ISVs (Independent Software Vendors), and the evolution of the partner ecosystem among hyperscalers.

Discover strategies for hyperscalers to differentiate among peers and sustain engagement with new-age ISVs, along with insights into the channel ecosystem’s growth. Tune in to listen to Ethel share her expertise on navigating the complexities of partnerships and ensuring a superior customer experience.

TIMESTAMPS
01:54 Ethel's journey
03:54 How can companies balance co-opetition, and innovation?
07:19 How to sustain engagement with ISVs
13:43 Are ISVs part of tri-party partnerships?
15:58 What are the complexities of the channel ecosystem?
21:03 What kind of innovation do you see in the coming years?
24:43 What are the 2 things that will excite you about 2024?

KSV articulates the progression of GCCs from their early stages to becoming globally recognized tech hubs. Looking forward, he provides insights into anticipated trends for 2024, emphasizing the critical role of robust leadership and active community involvement in shaping the future. The conversation effectively highlights India's shift from a primarily talent-rich environment to a leadership-driven technological powerhouse, suggesting a promising and influential trajectory for GCCs in the global tech arena. This dialogue not only captures the essence of India's technological evolution but also underscores the GCCs' pivotal role in redefining the global technology landscape.

TIMESTAMPS
01:33 How was 2023 for GCCs?
04:11 Is India leadership rich?
05:20 How is control being defined in different regions?
09:14 Are GCCs eating into the share of IT services companies?
12:02 Will GenAI lead to job erosion?
17:45 Forecasts for 2024 in GCCs
19:16 Roadblocks to look out for in 2024
22:07 The Rapidfire

In this brand new episode of the Zinnov Podcast, Pari Natarajan, CEO, Zinnov, talks to Rick Crandall, Chairman, Donnelley Financial (NYSE-DFIN) and CEO Enterprise Software CEO Roundtable.

The enterprise software industry is currently undergoing a rapid transformation marked by several noteworthy trends. Firstly, the shift towards cloud computing continues to dominate the landscape, with businesses increasingly adopting cloud-based solutions to enhance scalability, flexibility, and accessibility. In parallel, the sudden rise of Generative AI has disrupted workflows and talent decisions. Cybersecurity remains a paramount concern, leading to a growing emphasis on robust security solutions as the threat landscape evolves. Finally, the demand for remote work tools and collaboration platforms persists, reflecting the new normal of distributed workforces. These trends collectively shape the enterprise software industry, emphasizing the importance of agility, innovation, and digital resilience for businesses striving to remain competitive in today's dynamic market.

The episode explores two crucial aspects – how the enterprise software industry is growing, current trends, and how strong leadership traits are the crux of successful organizations and teams.
In today's rapidly changing business environment, leadership is more critical than ever, and enterprise software is at the forefront of innovation and transformation.

Discover how leadership traits such as adaptability, resilience, and innovation are essential to navigate the complexities of the digital age. Discussing the latest opportunities in the enterprise software industry, the leaders uncover what major global trends are shaping the industry, the pulse of Mergers and Acquisitions, and how valuation metrics are evolving.

Whether you're a seasoned executive, a rising star, or just curious about the future of business, the episode offers something for everyone.

1:12 - How is the enterprise software industry leveraging Generative AI?
2:49 - Do CEOs see Generative AI as a threat or innovation opportunity?
3:57 - Is Generative AI looked at as an opportunity to improve productivity?
6:10 - What can value creation look like in the next few years?
8:40 - What were some of the major themes that emerged out of the Enterprise Software Roundtable?
10:36 - What is the current conversation on talent?
11:47 - Has the rule of 40 changed, for investors that are looking to buy enterprise software?
15:25 - What are some traits that a CEO needs, to navigate uncertain times?
16:37 - What are the traits you see in CEOs who are able to scale their companies?
19:08 - Are we going into an era where we see more product-centric CEOs or sales-centric CEOs?
20:38 - Secrets to building a network that has gone 25 years strong

When Dr Arokiaswamy Velumani stepped foot into Mumbai, India in 1982, little did he know he was going to lead a multi-million dollar business in a few years. A poster child of the theory ‘try, try, try, till you succeed’, Dr Velumani highlights the importance of focus and a learning mindset as the pivotal levers to building a world-class empire. More importantly, his anecdotes are a masterclass in how to build anti-fragile organizations through careful cost management on both the operations and customer sides of business. In his words, “Nobody goes out of business for providing cheaper options .”

The Frugal Entrepreneur: Leadership Lessons on Perseverance leaves a lasting impression on how to recalibrate an approach to success by traversing the road less travelled.

Timestamps

0:20 – The building blocks of a good leader
2:01 – The core traits needed to imbibe frugality as a mindset
4:45 – How does a leader maintain focus?
8:17 – How do you balance focusing on now, vs later?
10:20 – How to stay inventive, frugal, disruptive, and focused
12:42 – Dealing with irrelevance
14:43 – Why storytelling is important

In our newest episode of the Business Resilience series, Pari Natarajan, CEO, Zinnov speaks with Shankar Arumugavelu, SVP & Chief Digital & Information Officer, Verizon Communications Inc., to unravel the strategies, technologies, and innovations that the Telecom giant is using to cater to the modern consumer. With Gen Z characteristic traits such as voracious appetite for seamless connectivity, personalized experiences, and instant gratification pushing today’s businesses to new heights, it is also prompting never-before-seen experiences, and a round-the-clock customer service experience.

From 5G’s transformative potential to the integration of AI and IOT, the conversation explores the dynamic landscape where the Telecom industry is not just keeping up with the changes, but actively reshaping the future. This engaging discussion with an industry pioneer dissects the pivotal role of customer-centricity in driving this evolution. The two leaders discuss how Telecom companies are reimagining their service offerings, deploying chatbots and virtual assistants to enhance customer support, and leveraging Data Analytics to tailor solutions that predict and meet individual needs.

The episode also touches upon AI and ethics – how data can be relooked at with a more inclusive, and socially aware lens, and why it should be a key area of focus, when tailoring to customer expectations. Using anecdotes and active use cases, Shankar shares how the Telecom sector is ingeniously navigating uncharted waters. He also touches upon Verizon’s current solutions that leverage digital touchpoints, embrace and foster innovation to exceed customer expectations. Whether you’re a tech aficionado, a business leader, or simply intrigued by the evolution of customer service, this episode promises a front-row seat to witness the Telecom industry’s incredible journey toward satisfying the demands of the new-age customer.

1:12 - How are technology trends shaping customer experience for Gen Z consumers?
7:05 - How is Verizon implementing Gen AI?
10:31 - How does automation play a part in customer service?
12:27 - Automation and incorporating human empathy
15:38 - Biases and inclusivity in Digital Twins
17:54 - CIO priorities during a rapid technology evolution
21:13 - Rapidfire round

Read the full transcript here: https://zinnov.com/podcasts/business-resilience/shaping-next-gen-customer-experiences-podcast/

In this thought-provoking episode of our podcast, we delve into the fascinating realm of AI and explore the profound implications of AI bots becoming increasingly smarter, more efficient, and eventually developing the capacity to experience emotions.

Chetan Dube, Founder & CEO Amelia, and Lanham Napier, President, Amelia, talk to Pari Natarajan, CEO at Zinnov, about the evolution of AI bots and their potential impact on human productivity. With insights and captivating anecdotes, this episode explores how AI will soon become a way of life, replacing human functions as we know them today.

What does AI really mean for us, as a human workforce? Chetan and Lanham offer diverse perspectives on the capabilities of an AI worker, drawing from psychology, neuroscience, and AI ethics, as they delve into the complexities of human-like emotions in machines, powered by AI.

Timestamps
2:39 – The implications of Generative AI on Amelia
6:32 – How Amelia is keeping up with disruptions
9:09 – How technology can solve problems while building customer relationships
13:17 – How AI will play a role in the future of SMBs
17:17 – What is the technology evolution required for the world to see digital employees?
21:20 – How is Amelia thinking about catering to different verticals?
23:39 – The role of partnerships in building vertical expertise
24:48 – AI and ethics
27:29 – Making AI global ethics-compliant
29:53 – The future of Amelia

A recent joint whitepaper by Zinnov and Microsoft, noted that 70% of CXOs felt that seamless onboarding and execution can be hampered by inadequate cloud technology infrastructure.
In this conversation with Rajat Kohli, Partner at Zinnov, Bhaskar Basu, Country Head – Modern Work, Microsoft India, delves deep into the dynamic world of the gig workforce and explores how technology helps overcome the numerous digital hurdles that gig workers encounter. The two leaders also discuss how technologies can enable widespread adoption of gig economy, especially in light of the talent dichotomy that enterprises are grappling with – layoffs on one hand, skilled talent shortage on the other.

Bhaskar also talks about how companies can address gig worker challenges and explore new opportunities. The episode sheds light on the practical applications of emerging technologies, offering valuable advice on how enterprises can leverage these tools to optimize their workforce, streamline operations, and augment their overall talent strategy.
Addressing how the workplace today is hybrid in all aspects, Bhaskar and Rajat discuss the potential of apps and tools that enable gig workers to manage their workflow, track time and expenses, communicate with clients, and receive payments seamlessly.

In an age where rehiring and gig workers are becoming increasingly common, and ChatGPT is becoming much more prevalent, the role technology has to play in supplementing a workforce will become crucial. Tune in to discover the endless possibilities that technology offers to transform the gig work experience.

In the context of an Autonomous Enterprise, the centralized brain typically involves leveraging advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), and Data Analytics to collect, process, and analyze vast amounts of data from various sources. But what is the importance of a centralized decision-making system compared to a human being?

In this podcast episode, Alan Trefler, Founder & CEO of Pegasystems, discusses the evolution of digital transformation and the vision for the future of enterprises with Pari Natarajan, CEO, Zinnov.
Their conversation reflects on the progress made in digital infrastructure over the past decade, such as Cloud infrastructure, data layers, and advancements in technology. Alan goes on to talk about the need for a centralized brain in enterprise systems to replace the existing decentralized approach, which is scattered across various channels and systems. Alan and Pari also discuss how technologies such as Intelligent Automation are critical to build Autonomous Enterprises, where human involvement is centered around empathy rather than merely running processes. The episode also touches on the role of Pegasystems in serving both legacy enterprises and digital-native companies, emphasizing the significance of having a centralized brain for effective orchestration.
Is a paradigm shift in enterprise systems towards a more intelligent, automated, and centralized approach the need of the hour to drive digital transformation? Find out more in this exciting episode.

In this episode of the Zinnov Podcast, Pari Natarajan, CEO, Zinnov sits down with James E Heppelmann, CEO, PTC, to explore the effects of AI on physical design. James goes on to explains how AI and ML are already being used in products such as Predictive Analytics, 3D Generative technology, and Computer Vision.

Whether Generative AI is ethical or not, emerges a key theme in the episode. After its recent success, ChatGPT emerged as not only a great tool to reduce human effort, but also is a great enhancer of product design, when used as a learning mechanism.

The two leaders also discuss the impact of Generative AI on various industries and its potential to transform the role of Marketing, Sales, and Software Development . They also explore how AI can enhance the design of physical products, particularly from a sustainability lens.
Jim emphasizes the importance of considering the entire product lifecycle and how AI can contribute to dematerialization, regeneration of designs using greener materials, and improving energy consumption.

Tune into this episode to understand the potential of AI in revolutionizing product design and its implications for sustainability and productivity.

Rajat and Alyssa talk about how creating a robust, detailed partnering strategy can not only create goodwill, but helps cultivate an ecosystem, and a collaborative mindset. She emphasizes on how data helps companies carve out their product placement, within partner programs.

Speaking about the larger community of partners, Alyssa shares her vision on how software companies can all grow, with a more synergetic agenda. Using anecdotes from her 30-year journey, Alyssa compares companies of today with those of decades ago, to describe how the partnership model has evolved, and how it can be made even more effective with data, concrete measurement metrics and a rooting of trust.

With over 25 years of experience in research and development, Suresh Venkatarayalu, CTO, Honeywell has been instrumental in driving Honeywell’s technology transformation. In this episode, Pari Natarajan, CEO of Zinnov, sits down with Suresh to explore how digital technologies such as the Internet of Things (IOT) and AI, and Quantum Computing are transforming the industrial sector.

As industries become increasingly interconnected, they need to become more efficient and resilient. Suresh shares how Honeywell is leveraging digital technologies to optimize operations, reduce costs, and increase productivity in the Industrial sector. The two leaders also discuss the technologies that will drive innovation and transform how industrial companies operate.

The episode also explores the impact of digital transformation on sustainability in the Industrial sector. As part of its commitment to achieving carbon neutrality by 2035, Honeywell is using digital technologies to help its customers reduce their carbon footprint and meet their sustainability goals.

Whether you are an industrial professional or a technology enthusiast, this podcast is for you. Listen to this episode to explore the exciting world of digital transformation in the Industrial sector with one of the industry’s foremost leaders.

In an ideal world, when you enter a hospital, you wouldn’t need to fill out any paperwork and all your medical history will be stored in records, accessible with your unique number. But what if that went a step further – and hospitals, with the help of AI and 5G introduced face recognition as a smart alternative? How will this change patient experience? How can hospitals ensure seamless delivery across the Healthcare value chain, from a smart hospital?

Listen to this insightful conversation where Hema Purohit, CTO, Healthcare & Public Sector, EMEA, Microsoft talks to Rajat Kohli, Partner at Zinnov, about the future of Healthcare and how smart hospitals will usher in a new era of seamless patient experiences.

Hema has extensive experience in the Healthcare domain as well as leading public sector technology engagements. The two leaders chat about how technology can aid in predictive healthcare, treatment, and also alleviate hospital burden in multiple ways. The episode explores how Healthcare can become more predictive than reactive in the near future.

Further, with sustainability becoming a key theme across business goals today, Hema also recommends how hospitals can become more conscious in the way they operate and set up systems in place to monitor consumption patterns and spending. Tune in now to know more.

During the episode, Avanish shares his valuable insights on the evolution of partnerships across the business ecosystem, and how the pandemic has indelibly changed the DNA of the alliances ecosystem. Further, Avanish also provides an inside-out view on what it takes to be successful in these changing times.

Avanish shares industry success stories which he has closely been a part of and recounts his learnings that leaders can incorporate into their strategy. The episode puts into perspective what the future can look like for the partnerships ecosystem and where CXOs need to put high emphasis on.

Tune in now to listen to this veteran’s journey, centered around customer needs, and building strong partnerships for business growth.

In this conversation between Matthew Jennings, Vice President of Customer Success, Microsoft, and Rajat Kohli, Partner at Zinnov, the two leaders explore the uses of Generative AI across Agriculture, Healthcare, and how it is poised to make a difference to businesses, teams, and the world at large.

Alongside its rapid growth, Matt also talks about how Microsoft is making a conscious effort to ensure that the data used in its Generative AI applications is inclusive, diverse, and caters to all parts of the society.

Listen to this episode about all things Data and Responsibility in today’s age of Generative AI.

Sandeep and Pari explore how various companies - right from mature companies to nascent start-ups, are making their existing funding work for them. Using observations of industry trends, they discuss strategies and coping mechanisms for keeping innovation constant, with the least compromise.

Are enterprises equipped to take on new projects? How business propositions remain relevan to augmenting end-user experiences?  

Listen to this episode on deeper insights on enterprise software industry trends, and business strategies during a slowdown.

As the macro-economic environment gets more interconnected and complex, and a probable recession on the horizon, offshoring is increasingly becoming a key theme in business decisions. Our next conversation unravels the India Story and its fabrication into a globalization hub. In this episode, Nitika Goel, Chief Marketing Officer, Zinnov speaks to KS Viswanathan, Vice President (Industry Initiatives) at NASSCOM, about India’s evolution into a GCC hub and the influence it has begun to wield in global decision-making and engineering initiatives. Whether it’s India-initiated technology like UPI or creating ADAS systems that power Automotive companies across the world, India has become a force to reckon with.

Corporate-led innovation and conducive government decisions have gone hand in hand to grow the technology talent landscape to new levels. Today, a bulk of the conversation on technology strategy takes place either in Bangalore, or other parts of India. KS Viswanathan also talks about how leaders are becoming strategic about what operations are run out of India and how in spite of excellent talent, leadership still falls short. This rich conversation is filled with anecdotes, advice, and observations from a veteran who has watched the industry evolve over the last couple of decades. Breaking down the progression of technology services and trends, he provides detailed insights on how the GCC ecosystem has changed, and what this can mean.

Delicately balancing employees and customers is the key to bringing about a harmonious business environment. How CYIENT was able to build a global company with this balance has been a phenomenal, impactful journey. Catch these two leaders in conversation about building Engineering Services for the world, from India.

Humility is an essential trait in leadership, but how does a humble person exhibit leadership qualities? How can a role model inspire people, positively and negatively?

Watch this episode to understand how leadership is a combination of hard work and fearlessness.

With its arrival as a technology with a plethora of possibilities across verticals and use cases, banking in the Metaverse can give rise to a new economy, spending patterns, and a wide range of virtual products and services. The power of this technology to transform traditional banks will reveal itself over the next few years. With enterprises looking to capitalize on Metaverse and its potential, there is a scramble for experimenting with newer use cases. What will Metaverse in Banking look like? 

This insightful discussion will dive into what problems the Metaverse can solve, and how banking can transform over the next decades.

Which comes first – data strategy or business strategy? How can a data scientist unlock the best foresight into markets to create the best blueprint? Find out in this engaging conversation.

In this episode of Zinnov podcast Business Resiliencies Series, Edo Segal, Founder and CEO of Touchcast talks to Atul Srivastava, Engagement Manager, Zinnov about what the Metaverse is all about, and how organizations can make themselves future-ready to successfully leverage Metaverse.

Where will asset heavy industries spend on digital technologies? What are the challenges that they need to overcome in doing do? How do companies get some of the top talent to work for them - especially in this volatile talent market?

This conversation between Pari Natarajan, CEO, Zinnov, and Hari Sadarahalli, Corporate Vice President, Engineering and R&D Services, HCL Technologies, gives you an insider's view of how asset heavy industries are gearing themselves up to become digital-ready.

Today, transitioning SAP environments on Cloud has become a key ingredient to drive enterprise-wide transformation and improving business functions. Microsoft's SAP business unit is at the forefront of digital transformation, optimizing environments to meet the rising demand and empowering employees to achieve more with increased process efficiency. To get a better sense of what SAP on Cloud means in today's world and what kind of mindset is necessary to drive such massive enterprise transformations, Joao spills the beans on catapulting business growth with SAP, and how enterprises can transition into SAP on Cloud.

In this episode, Prof. Shameen, the author of Gorillas Can Dance, a book that dwells into start-up partnerships talks to Atit Danak, Partner, Zinnov about the finer details of these partnerships, and how they facilitate innovation. 

This podcast episode delves into the deeper nuance of talent, technology, cultures and the role of data. As we see AI take centerstage, Sanjay also tries to unpack the climate problem, and how technology can help solve for some of the roadblocks, in the pursuit to net zero.

At a time when attrition is at its highest across the world, and accessing the right talent globally is becoming a challenge, Girish speaks about how agilon has been able to retain its workforce through a compelling Employee Value Proposition. He also touches upon how the company’s policies have evolved to keep pace with the changes brought about in the past couple of years of remote working in a globalized world.

Listen to Pari and Girish in this episode to gain perspectives about impact-led, value-based healthcare.

In this episode, Eduardo Kassner, Chief Technology Officer, Partner Success Organization at Microsoft, talks to Praveen Bhadada, Managing Partner, Zinnov about partnerships, alliances, and the best practices to profit from them. 

 In this conversation with Rajat Kohli, Partner at Zinnov, Sid Jatia, General Manager, Global Retail & Consumer Goods, Microsoft, shares his perspectives on how D2C models differ from B2B models, and what makes them vulnerable to change, and failure.

The oldest company in the world, Kongo Gumi, has been in existence since about 578 AD – around 1500+ years or so – based in Osaka, Japan. Now, that’s a company built to last. And one of the other companies that has been on the right track and withstood the test of time is Reliance Jio. It has revolutionized the Indian technology and business landscape, brought the Internet to pretty much every household in the country, and has been on an exponential growth journey to leaving its indelible mark on India for generations to come.

In this special episode of the Zinnov Podcast – Business Resilience series, two luminaries from one of the most diverse, multinational Indian origin conglomerates, Reliance Industries – Anish Shah, President, Jio Platforms and Kiran Thomas, President, Jio Platforms, converse with Praveen Bhadada, Managing Partner, Zinnov, and discuss the nuances of building such a massive platform, the struggles they have encountered, the leadership lessons that anyone can take note of, and what the future holds for Reliance Jio and beyond. Tune in to find out all about it from the two leaders who work closely with Mukesh Ambani, Chairman, Reliance, day in and day out.

What makes a company's culture sticky? What makes it exceptional? How do organizations decide which parts of their culture to preserve and which parts to transform as things evolve?

In this episode, Nitika Goel, CMO at Zinnov, and Ruchi Bhalla, VP Human Resources (Asia Pacific), Country Head-Delivery Centers, India at Pitney Bowes, talk about how an organization's culture is its immune system and how to redefine the cultural code in this post-COVID era.

In this episode of the Business Resilience series, Sarv Saravanan, Vice President, Modern Work Solutions & Telco Service Line, Industry Solutions at Microsoft, talks to Praveen Bhadada, Managing Partner & Global Head, Zinnov, about how Microsoft has been helping their customers enable the future models of hybrid work. He shares valuable insights and statistics around the processes and challenges in the area, and what they could mean as organizations gear themselves and their workforces to thrive in the new and evolving normal.

Andy speaks about how Rocket managed to not just survive but thrive despite being faced with obstacles such as the dot-com bubble, the global financial crisis, and more recently, the pandemic. Rocket’s journey in the space shines light on the importance of listening to customers and delivering the best quality products while also being prepared to adapt to the changes that may occur in the external ecosystem. In this episode, Andy also touches upon Rocket’s talent acquisition practices, the importance of diversity at workplace, and the core values that Rocketeers swear and live by.

Sumit also elaborates on how enterprises are now focused on building a culture around innovation and agility with the help of crowdsourcing platforms. Especially in a post-pandemic world, organizations are leveraging crowdsourcing as a model to engage, collaborate, and have multiple teams work on solving a common problem. He also touches upon the external and internal lens on crowdsourcing and how certain industry verticals are early adopters of the model to bring innovation and agility to the organization.

Vijay also explains how Technology Service Providers like HCL have been instrumental in driving the digital agendas of both digital natives and digital migrants, as well as the different ways that HCL has been partnering with their customers across verticals and translating their know-how into tangible business value. Vijay also delves into the nuances of catering to customers in different verticals, especially in the post-pandemic era, where digital transformation and digital technologies have taken center stage.

Is there a chance that Bill Gates is part of your extended network, but you had no idea about it? Quite possible, isn’t it? But in these times of social distancing and everything virtual, how does one go about networking? Though the pandemic has changed the rules of the game, the foundation of networking and network building remains the same. How does one go about building networks, forging relationships, and fostering trust in a digital construct? Is it radically different from an in-person approach? While the world en masse has adapted to a remote work scenario, what adjustments and tweaks are necessary to build a network online?

In this episode of the Zinnov Podcast, Nitika Goel, CMO of Zinnov, chats with MR Rangaswami, Founder of Sand Hill Group and Indiaspora, and a serial networker and network builder, about the core tenets of a network, the difference between a network and networking, and what it takes to build a network in the digital construct. From laying down the traits necessary to network successfully to explaining how networks and networking should be perceived and approached at various stages of one’s career, MR shares examples and practical advice to become a successful networker – both in-person and in the digital world.

In this episode of the Zinnov Podcast, Nitika Goel, CMO of Zinnov talks to V Laxmikanth (VLK), Managing Director of Broadridge India to understand his perspectives on the leadership qualities of a good crisis leader, especially in the face of so many unknowns. VLK shares his insights on the defining traits of a crisis leader and how they must create a fine balance of personal and professional priorities. VLK shares examples and practical recommendations on what it takes to achieve this balance and how despite being forged in chaos, a good crisis leader displays character to deal with his/her problems and people with compassion.

Discover all this and more, as Praveen Bhadada, Managing Partner at Zinnov talks to Harel Tayeb, CEO of Kryon Systems, an AI-powered full-cycle automation solution provider, in our latest episode of the Zinnov Podcast. Harel shares his insights and years of experience on the impending opportunities for enterprises to capitalize on this rapidly growing automation market, the current state of the market competition, and the evolving role of automation in the modern workplace, in a post-pandemic world.

In this episode of the Zinnov Podcast, we have Jaya Kumar, Vice President and Managing Director of Sabre India, sharing his perspectives on how the Travel industry is fortifying itself in this time of crisis. Jaya shares Sabre’s decision to tap into the leadership qualities across levels, across the world, to go beyond resilience and become truly anti-fragile. Jaya shares interesting anecdotes, frameworks, and processes used to institutionalize a truly democratized leadership style. His examples are a rich mix of his diverse experience and practitioners lens, on driving effective leadership outcomes.

Sumit shares some very interesting analogies to explain Tesco’s holistic approach to process and operations. He also sheds light on how culture plays a significant role in ensuring an organization’s success and how it is crucial for employers to become active listeners and not rely on a one-size-fits-all approach. Tune in now to listen to a behemoth's journey, centered around customer needs, and driven through agility and resilience.

“With Resilience, comes Responsibility” – says Sumit Mitra as he gives us a view of how a large organization finds a larger purpose that transcends business to serve society as well. Sumit also sheds light on how having a globally distributed model, more specifically a hub and a spoke model, played a crucial role in helping Tesco manage its operations and customers to help fuel a retail revolution in the face of this pandemic. Listen to this episode for first-hand insights.

In this episode of the Zinnov Podcast business resilience series, KV Dipu, President - Operations, Communities & CX at Bajaj Allianz, shares several interesting anecdotes and examples of how Bajaj Allianz and the insurance sector as a whole has been leveraging technologies such as IoT, AI, Blockchain, etc. to drive value for their customers in these trying times. In addition to digital transformation, he shares insights on customers' stated and unstated needs, and how organizations need to adapt quickly to capitalize on the opportunity and also serve humanity.

In this episode of the Zinnov Podcast, Pari Natarajan, CEO, Zinnov is in conversation with Dominique Cerutti, CEO of Altran to understand how despite having undergone rapid transformation across various business facets, Altran has displayed resilience that is deep-rooted in the structure and fundamentals of their organization. Together, Pari and Dominique share perspectives on the key tenets of building business line resilience.

In this episode, Sandeep Kalra, President of Technology Services at Persistent Systems and Pari Natarajan, CEO, Zinnov discuss how businesses can plan for such uncertainties in the future, the various innovative business models that can help them variabilize technology development costs, and the different strategies that companies can deploy to become more resilient.