The ZenMaid Podcast

Episode #49 - Live Q&A: Why hiring part-time cleaners makes sense with Stephanie Pipkin

Wed, 14 Aug 2024 21:04:15 -0600

In this episode, Stephanie Pipkin, the owner and founder of Serene Clean, answers your maid service questions LIVE, with topics ranging from training new cleaners to employee hiring to the benefits of bidding commercial clients.

How do I bid commercial accounts? (07:48)
Where and how do I start offering health insurance? (16:37)
When do I hire employees and when can I hire 1099? (29:29)
What tasks do I designate office staff? (42:59)
How do I use ZenMaid booking forms to automate my leads? (57:03)

Mentioned in this episode:

Rescue My Maid Service's cleaner training program: https://rescuemymaidservice.com/cleaning-tech-bootcamp-affidctbzm/
A helpful resource about hiring employees vs. contractors: https://www.zenmaid.com/magazine/contract-cleaner-vs-w-2-employee/
Stephanie's ZenMaid booking forms: https://serene-clean.com/get-a-quote/

Save 30+ hours per week in your maid service --> Start your 14-day free trial of ZenMaid: https://get.zenmaid.com/

Episode #48 - How to Find an SEO Agency for Your Maid Service

Sun, 14 Apr 2024 21:02:34 -0600

Join Amar Ghose, CEO of ZenMaid, and Ryan Williams, Head of Demand Generation of ZenMaid, for an in-depth discussion on finding the right search engine optimization (SEO) agency for cleaning businesses. Ryan has worked with many marketing agencies and is glad to share more insights about his experience.

Ryan recently published an article about this in the ZenMaid blog. You can read the full article here: https://www.zenmaid.com/magazine/how-to-hire-maid-service-seo/

In this episode, they talk about:
1. Why cleaning companies should invest in SEO
2. How to find the right SEO agency
3. The SEO options available for smaller cleaning companies
4. Questions cleaning business owners must ask before hiring an SEO agency

Episode #47 - Success story: How Kate Sloan reinvented her life with the help of ZenMaid

Thu, 10 Mar 2022 00:15:02 -0700

In 2009, Kate was 40, fresh from a divorce, and in desperate need of a way to support herself and her sons. So, she turned to what she knew. “I knew how to clean and take care of people.”

This is Kate Sloan's story of how she founded and grew her cleaning business, Chicka Chicka Broom, from a side hustle for extra cash to a million dollar maid service. Kate shares her story with ZenMaid.

Highlights you don't want to miss:

0:22 - how her story started with a move back to her home town

1:58 - how Kate started out 'Gangster Cleaning'

3:00 - the tipping point of when she knew she needed to step up in her business and find a better way of scheduling

7:56 - the question Kate asked herself that really allowed her to start scaling up in her business

13:50 - how Kate uses TaskAway and ZenMaid to run her business (and take holidays!)

15:30 - why Kate and her team call ZenMaid their bible

18:26 - the exact process of how Kate uses the ZenMaid booking form on her website

23:57 - the astronomical number of hours Kate says she now saves EVERY week using ZenMaid

Read even more about Kate's story, including how she gives back through her business: https://www.zenmaid.com/magazine/struggling-single-mom-to-million-dollar-business-owner/

Find out how ZenMaid can help you save as many hours every week as Kate does: https://zenmaid.com/demo

Episode #46 - Design a Cleaning Company Culture People Want to be Part of - with Diane Daniel

Sat, 18 Jul 2020 11:00:00 -0600

What is a company culture and why is it important for ALL maid services?

In this video, Diane Daniel will guide you through:
- Why you need to proactively shape your company culture and how to start
- Some small things you can do that will really help positive culture flourish
- The importance of honesty and open communication to make your employees feel valued
- How to set healthy boundaries for everyone: the owners, staff and cleaning clients.

Diane Daniel is the founder and owner of Enjoy Life Cleaning Services, a home cleaning company designed to make homeowners’ lives easier by providing consistent quality services. Her focus on team building, company culture development, and amazing customer service at her cleaning business has enabled it to grow beyond expectations.

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks at: https://maidsummit.com

Episode #45 - Get Airbnb Accounts for your Cleaning Business with Ryan Leavitt

Sat, 11 Jul 2020 11:00:00 -0600

In this video, Maid Service expert Ryan Leavitt walks you through how to land commercial accounts using Facebook ads today. Specifically Airbnb and property management accounts.

You'll learn:
- How to build Facebook ads
- How to target your audience using Facebook ads
- How to post informative ads on Airbnb and Property Management Facebook groups
- How to keep your posts from being booted from Facebook groups

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #44 - Demystifying Customer Service with Faye Horton

Sat, 04 Jul 2020 11:00:00 -0600

Ever wondered what the secret formula is for great customer service? We've got you!

In this presentation, you will learn Faye Horton's CHAT customer service method. The CHAT system is the process by which you develop a strong relationship with your cleaning clients by providing excellent customer service. Begin using this system once you have identified your target cleaning clients and the neighborhoods you will be working in.

Faye Horton is the Owner of N H Horton Cleaning, a janitorial and residential cleaning company and Founder of The Cleaning Business Professional, a business established to help others start and grow cleaning businesses throughout the United States.

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #43 - Consistent Online Reviews for your Maid Service with Griffin Smith

Sat, 27 Jun 2020 11:00:00 -0600

Do you have a solid process in place to get consistent online reviews?

In this video, you will learn:
- the importance of getting reviews online
- how to get great reviews online automatically
- why even bad reviews aren't necessarily a problem

Griffin Smith is the Co-Founder of ReviewSpreader.com, a startup from Indianapolis. Word-of-mouth advertising is a crucial component of success in today's fast business world, as more consumers rely on reviews to make purchasing decisions.

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks at: https://maidsummit.com

Episode #42 - Why You NEED an Emotional Sales Funnel with Tim Croll

Sat, 20 Jun 2020 11:00:00 -0600

Do you want a way to build a list of not just customers, but loyal, raving fans for your Maid Service? Tim Croll, sales and marketing expert will tell you the exact system you need to do this - without being sleazy!

In this video, you will learn:
- what emotion has to do with the sales process
- how you can use emotion to create connection with your target customers
- how to create a list of raving, loyal fans of your services that will be customers for life
- how using this system over and over can create predictable results for your Maid Service

Tim Croll is an experienced E-commerce business owner and entrepreneur. His experience spans owning a service based company to building a multi-million dollar business. But what sets him apart is his ability to communicate a complex business strategy into a step-by-step action plan.

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #41 - How to Create a Fully Automated Cleaning Company with Mike Callahan

Sat, 13 Jun 2020 11:00:00 -0600

In this video, Maid Service expert Mike Callahan explains what a fully automated cleaning company can look like. He goes into detail about how to approach the different stages of a business for scaling and growth to the million mark and well beyond.

Mike explains the five main parts of your cleaning business that can (and should!) be automated.

Mike has 25 years in the cleaning industry and has spent 4,000 hours creating automated systems in his business. He shares all of the lessons and best practices he has learned with other Maid Service owners so they can become absentee cleaning business owners.

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #40 - Mastering your Money Mindset with Caren Fern

Sat, 06 Jun 2020 11:00:00 -0600

How to have a Money Mindset with Caren Fern.

In this video, you will learn:
- how to let go of the negative ways you think about money
- what is an abundance mindset and why you need to develop one
- how to use your abundance mindset to grow a profitable home cleaning business
- setting goals you are committed to and get big results

Caren Fern is the owner of My Cleaning Company and Services and the coach of The Money Mindset Academy. She helps entrepreneurs release emotional baggage linked to money so that they can live healthy, balanced lives, attract premium clients and run profitable businesses.

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #39 - Effective Employee Onboarding for Your Cleaning Company with Jean Hanson

Sat, 30 May 2020 11:00:00 -0600

Jean Hanson, a 32 year veteran of the cleaning industry and Co-founder of 2 cleaning companies teaches cleaning business owners the most effective way to onboard new employees to your company.

In this video you will learn:
- The critical elements of an effective onboarding program
- How to make your employee's first day memorable in a positive way
- The four C's to creating a successful onboarding program
- How your onboarding practices can directly affect employee confidence, job satisfaction, job performance and turnover

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #38 - How to Grow Your Maid Service 225% with Roman Peysakhovich

Sat, 23 May 2020 11:00:00 -0600

In this Maid Summit video, Roman Peysakhovich owner of Maid Masters goes in-depth into his company's case study of how they implemented the 'Traction' systems to take his cleaning company from flat line to skyrocket growth.

Roman used the latest software and marketing trends to quickly grow his services into a million dollar company. Roman believes thinking forward and learning new technological advances is the key to success in any industry in today’s world.

Get the book Roman talks about in this video:
Traction by Gino Wickman
https://amzn.to/2HqfGZq

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #37 - Proven Hiring Process to Find & Keep Great Cleaning Employees with Liz Trotter

Sat, 16 May 2020 11:00:00 -0600

People don't stay with jobs the way they used to back in the day and according to the newest research, people change jobs approximately every two and a half to three years. So what can you do to find, hire and keep great cleaning employees?

Cleaning industry expert Liz Trotter provides an in-depth look at her hiring process.

In this video she outlines and explains each of these phases in the hiring and onboarding process for a new cleaning employee:
Assessment
Accepting
Affirming
Activation
Acclimation
Accomplishments
Adoption
Advocate

For the past 25 years, Liz Trotter has built a powerful culture as CEO of American Maid Cleaning. Committed to continuous improvement, Liz implemented systems to handle the daily challenges of training, motivating, quality control and promotion to leadership. Resulting in just 10% turnover for employees and 3% for clients, Liz then developed the High Performance Employee Program to share her strategies with other business owners.

Read the article based on this presentation here: www.zenmaid.com/magazine/8-phases-to-hiring-cleaners/

Read the books mentioned in this video:
Hiring for Attitude - Mark Murphy
https://amzn.to/2RiTkiq

Leaders Eat Last - Simon Sinek
https://amzn.to/2wiZjvB

Delivering Happiness: A Path to Profits, Passion, and Purpose - Tony Hsieh
https://amzn.to/38sTY33

PLEASE NOTE: Some of these links are affiliate links. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. This means that if you purchase through one of these links, we will make a small commission.

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #36 - The Foolproof Framework to Marketing Your Maid Service - with Ginger Whitson

Sat, 09 May 2020 11:00:00 -0600

In this video from the 2019 Maid Summit, Maid Service expert Ginger Whitson explains lifecycle marketing and how you can use it to attract leads and convert sales to retain for your cleaning business.

She will answer all of your questions in this talk, including: where do I start? what's the best way to market? how much should I be spending on marketing?

In this presentation you will learn the 3-Stage framework including:
- how this system will help your Maid Service get great reviews and recurring cleaning clients
- one of the biggest mistakes people make when trying to convert leads
- how to nurture your prospects over a long period of time - without being annoying!
- how to analyze your marketing to find out what you can improve

Read the article based on this talk here: www.zenmaid.com/magazine/lifecycle-marketing-for-your-cleaning-business/

Ginger Whitson worked in corporate America for over 20 years as a trainer, coach and management consultant. When she retired in 2013, she decided to live her dream of owning her own small business and started Love My Maids LLC in Arlington Texas.

In just over three short years, Ginger grew her cleaning business to become a Million Dollar Maid Service with over 350 recurring clients and 25 employees. What's her secret? Great systems and great marketing! Now, Ginger wants to help you grow your cleaning business with a great marketing plan, a sales funnel full of leads and marketing automation.

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #35 - The Foolproof System to Hire Great Cleaners for Your Maid Service - Pam Washington

Sat, 02 May 2020 11:00:00 -0600

For those of you who know you need to hire cleaning employees, this video is for you.

In this video, Maid Service and Hiring expert Pam Washington tells you:
- why your excuses about not finding good hires or that you can't charge enough money to hire cleaners is a lie you are telling yourself
- her easy to implement hiring system that you will save you time and money
- why you shouldn't be hiring for skill and what you should be hiring for instead
- all the details you need to know from how to write a compelling job ad to how to screen applicants

Read the article based on this talk here: www.zenmaid.com/magazine/how-to-hire-for-your-cleaning-business/

After struggling with hiring for the the first 10 years of her business Pam knew there had to be a better system for hiring. She knew that once she figured it out, then running the rest of her cleaning business would be a piece of cake. After cracking the hiring code, she has taught it to hundreds of cleaning business owners all across the country who are using it with a great deal of success.

Pamela Washington started her cleaning business in Las Vegas NV in 1993, and after almost 20 years of award winning success, and millions of dollars in commercial and residential revenues - she opened her coaching business in 2011. In 2018, Pam moved out of the U.S. to become an international nomad, running her cleaning service (and coaching) business from her laptop as she travels the world.

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #34 - Think Bigger for your Maid Service with Alonzo Adams

Sat, 25 Apr 2020 11:00:00 -0600

Alonzo Adams is known in the cleaning industry as a big thinker because he likes to come up with ideas that move the numbers and that are going to create impact in your cleaning business.

In this presentation from the 2019 Maid Summit, Alonzo tells you:
- why some entrepreneurs fail and what you can learn from their mistakes
- why a strong foundation is needed if you want to scale
- when it's a good idea to fire cleaning customers
- what it takes to successfully execute different initiatives
- it doesn't matter who you are, where you are, you still have room to keep growing

Alonzo Adams is the president and CEO of Busy Bee Cleaning Company, a cleaning service that has been operating since 1993. He believes anyone can maximize their opportunities if you free yourself from limiting beliefs. His company has received multiple awards for service excellence in the Philadelphia area.

Read the article at: www.zenmaid.com/magazine/4-ways-to-grow-your-cleaning-business/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #33 - 5-Step Framework: From Struggling Entrepreneur to 6-Figure Freedom Business with Sheri-Anne Woolley

Sat, 18 Apr 2020 11:00:00 -0600

In this video, Maid Service Expert Sheri-Anne Woolley will teach you the framework that separates struggling entrepreneurs who talk about freedom, from the successful ones who actually embody freedom. With this 5-step framework you will be able to simplify your business model and create a sustainable business that runs itself.

In this presentation you will learn:
- the thing you are doing that is keeping you stuck
- the 5-step framework that separates the struggling entrepreneurs from the successful ones
- how to stop feeling overwhelmed & overworked
- create a predictable and sustainable cleaning business
- how to break through your income ceiling, get more clients and make more money
- the system you need to implement that will allow you to become an absentee owner of a 6-figure Maid Service

Sheri-Anne Woolley is a cleaning business mentor and the owner of Mona Eco-Friendly Cleaning, a Maid Service that offers a toxin-free, safe home cleaning.

Sheri-Anne built Mona Cleaning, a multiple six-figure business that runs itself and gives her the freedom that all entrepreneurs crave. She now seeks to help her fellow business owners learn the techniques to develop self-sustaining systems in their own business models.

Read the article at: www.zenmaid.com/magazine/automate-your-maid-service-with-systems/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #32 - Cleaning Business Training: How to Deliver 5-Star Customer Service with Carlos Mejia

Sat, 11 Apr 2020 11:00:00 -0600

Customer service is a key component of a successful Maid Service business.

When you are working with people, and in their homes, it is critical to understand that you are in your cleaning clients’ personal space. You have access to the most intimate parts of their life, so you want to help them to feel comfortable.

Cleaning industry expert Carlos Mejia discussed his methods for the 5-Star customer service he provides to his cleaning clients.

In this talk you will learn how to:
- stay on your cleaning clients’ minds
- automate your Maid Service
- be approachable in the home cleaning business
- train your cleaners with your core values in mind
- be the solution to cleaning clients’ needs

Carlos is the CEO of his own Maid Service, Premier Maids, which started in 2016 and has now expanded from D.C. to Maryland and Virginia.

Read the article at: www.zenmaid.com/magazine/5-ways-get-more-cleaning-clients/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #31 - Are You Making These Mistakes in Your Cleaning Business? - Steve Hanson

Sat, 04 Apr 2020 11:00:00 -0600

Are you making these common mistakes expanding into commercial cleaning?

Steve Hanson tells you the most common mistakes that cleaning business owners make when moving into commercial cleaning market and what you can do to avoid them.

You will learn:
- the key differences between how residential and commercial cleaning businesses are run
- why it's a big mistake to sell your services on price
- why offering discounts is killing your biz
- why you are likely bidding too high for the commercial contracts
- what exactly you should be training your commercial cleaning teams on (hint: it's not all cleaning related!)

Steve Hanson, C.P.T. - I.C.E., is President of TheJanitorialStore.com and MyHouseCleaningBiz.com, which helps cleaning business owners start, grow and scale their Maid Services. Steve has 32 years of experience in the cleaning industry. His first company, Hanson Building Maintenance, Inc. was in Boise, Idaho.

Read the blog post at: www.zenmaid.com/magazine/commercial-vs-residential-cleaning-business/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #30 - Maid Service Owners: Time Saving Techniques so You Can Work Less with Melissa Maker

Sat, 28 Mar 2020 11:00:00 -0600

Cleaning industry expert Melissa Maker shares with us how she manages her time and 3 operating businesses!

In this video, busy entrepreneur and cleaning industry expert Melissa Maker talks about her most effective time saving and time management techniques.

In this talk, Melissa tells you:

- This one time management technique that can make or break a successful entrepreneur
- How no successful entrepreneur has done it all on their own
- The processes and checks she uses to hire the best employees for her business
- How to actually delegate tasks to your team, not just say you will
- Why you need to imagine your business in a little box or as a digital packet

After quitting her commercial banking job at the age of 24 and going back to waiting tables, Melissa realized that starting cleaning business was a good business opportunity because she knew there were other people who hated cleaning as much as she did!

Fast forward over 13 year years later, her business Clean My Space is still thriving. But not one to rest easy, in that time Melissa has also started a successful YouTube channel with over 1 million subscribers as well as a consumer line of microfiber clothes.

Read the blog post at: www.zenmaid.com/magazine/6-ways-to-grow-your-maid-service/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #29 - AirBnB Cleanings: How to Price & Schedule with Vanessa Higgins

Sat, 21 Mar 2020 11:00:00 -0600

In this video, Vanessa Higgins, Mom, marketing nerd and owner of Clean Tu Casa in Atlanta tells you how you can take advantage of this growing niche of short term rental cleanings.

Watch to learn how to:

- Create a winning 'turnover clean' formula
- Get great referrals for other short term rental cleaning jobs
- Approach rental hosts
- Set your pricing packages
- and why you need a cleaning team dedicated only to AirBnB cleans

Vanessa is the owner and founder of Clean Tu Casa, a successful home cleaning company. She is also a marketing strategist, business development & entrepreneur.

Learn how Vanessa approached Airbnb hosts with a strategy and a winning 'turnover clean' formula that provides top-notch, reliable cleaning services.

Read the blog post at: https://www.zenmaid.com/magazine/market-your-maid-service-to-airbnb-hosts/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #28 - How to Earn $100/Hour Cleaning Houses - Ken Carfagno

Fri, 13 Mar 2020 06:06:00 -0600

Are you afraid if you raise your cleaning prices that you will scare away customers? What if I told you that could be a good thing?

Cleaning industry expert Ken Carfagno discusses how he was able to earn $100 an hour while working only 2 days a week.

He did it all with systems and they changed his life and his cleaning business!

In his presentation, Ken explains: - How you can get better cleaning clients that are hassle-free and high paying

- How these clients can lead you to other great, high-paying cleaning clients

- How to use scarcity to set your home cleaning businesses apart from others

- How to use systems to rocket your hourly rate

Don’t hesitate, watch this now so that you too can increase your profits and decrease the time you spend sweating for your home cleaning company.

Ken Carfagno is the founder of Smart Cleaning Biz, a company dedicated to helping Maid Service owners achieve freedom from there business without sacrificing annual income.

Read the blog post at: www.zenmaid.com/magazine/branding-to-grow-your-maid-service/

This talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #27 - Cleaning Company Marketing: The Big 3 KPIs for Maximum Growth (Tom Stewart)

Fri, 06 Mar 2020 06:00:00 -0700

Do you know which numbers can help you to grow your Maid Service business to the max?

Cleaning industry expert Tom Stewart has been in the industry too and knows just how hard you work.

In this talk, you will learn:
- what are KPIs and which you should be tracking in your business
- how to calculate these KPIs for your business
- and most importantly, how to actually use those numbers to manage and grow your maid service

Tom is the CEO of Castle Keepers House Cleaning, a very successful Maid Service company which has 6 branches across the United States.

Read the blog post at: www.zenmaid.com/magazine/3-kpis-for-maid-service-growth/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #26 - Use Google to Grow Your Cleaning Business with Landon Sanford

Fri, 28 Feb 2020 15:43:00 -0700

Expert in the niche of Google Ads helping cleaning companies, Landon Sanford explains the benefits of understanding how Google can help you grow your Maid Service.

In this episode, you will learn:

How people find your business through Google search
How Google can help your business on both the organic and the pay per click side
Where you must make sure your ads appear in order for them to be seen
What SEO is and why you should be optimizing your SEO for your cleaning business website
Pay Per Click Ads (Google Adwords): what it is and how you can use it to promote your cleaning business
Pay Per Click ads vs SEO: which one is better for your maid service advertising?

Landon is a Google Ads consultant that specifically works with cleaning businesses. He is also on the Rescue My Maid Service team and is the go-to-guy for all things Google.

Read the blog post at: www.zenmaid.com/magazine/market-your-maid-service-with-google/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks at: https://maidsummit.com

Episode #25 - How to Train Maid Service Employees with Joanna Douglas

Fri, 24 Jan 2020 00:56:00 -0700

Is your cleaner training program systematized? Are you confident that you could train anyone to clean? Even someone who has never cleaned before?

You can (and should) have a thorough cleaning employee training program. But you can't (and shouldn't) be spending all your time developing and implementing one. Want to find out how to spend less time in your cleaning business and more time enjoying life?

Cleaning industry expert Joanna Douglas explains how she was able to step away from the daily grind at her Maid Service after she systemized her cleaner onboarding and training program.

Joanna is the owner of Clean Affinity, a profitable Maid Service based out of Portland, Oregon.

Read the blog post at: www.zenmaid.com/magazine/cleaning-business-training-program/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #24 - Create a Maid Service that Runs Itself with Martha Woodward

Sat, 18 Jan 2020 19:59:00 -0700

Are you still locked into a full time position at your own home cleaning cleaning company? Stop that - live more!

Cleaning industry expert Martha Woodward explains how quality control is the best way to turn your Maid Service into a self-running business.

Martha is the co-founder of Quality Driven Software, which allows Maid Service owners to check in on cleaners progress and cleaning client satisfaction.

Read the blog post at: www.zenmaid.com/magazine/creating-a-self-running-cleaning-business/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services.

Watch the other talks here: https://maidsummit.com

Episode #23 - Grow Your Maid Service with Systems with Joshua Latimer

Sun, 12 Jan 2020 17:48:00 -0700

There are five distinct stages that every single cleaning business will go through on their journey towards an automated, turnkey, profitable, fully systemized, hands-off business.

Find out what they are and how to graduate through each stage, straight to success in your business.

Cleaning industry expert Joshua Latimer explains how to master each of these stages using the power of sales and marketing systems and change everything in your cleaning business! Joshua is the founder of Automate Grow Sell, a business bootcamp that can help you quickly grow your Maid Service.

Joshua built and sold 3 companies from scratch and generated over $5mm in sales online in the last few years. He has since started a podcast and a marketing automation software business.

Read the article: www.zenmaid.com/magazine/automate-your-maid-service/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services.

Watch the other talks here: https://maidsummit.com

Episode #22 - How a VA can Revolutionize Your Maid Service with Maria Dorian

Thu, 09 Jan 2020 17:10:00 -0700

Have you hired a virtual assistant to grow your Maid Service yet?

Cleaning industry expert Maria Dorian details how a VA is a simple solution that can change your home cleaning business for the better.

After the sale of her 750K yearly revenue cleaning company, Maria Dorian decided to focus on what she does best: Growing a cleaning company! She realized that she could take her experience, strengths, and talents and help other cleaning companies grow by becoming a virtual assistant.

Maria now runs TaskAway VA. Read the blog post at: www.zenmaid.com/magazine/why-your-maid-service-needs-a-va/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services.

Watch the other talks here: https://maidsummit.com

Episode #21 - Build a $1 Million Maid Service Business with Elena Ledoux

Mon, 06 Jan 2020 05:46:30 -0700

Are you using the strategies of a successful Maid Service Owner? Is your mindset at the right level for growth?

Cleaning industry expert Elena Ledoux shares the tools she has used to turn her Maid Service into a thriving money maker. Elena runs Superb Maids which was voted the Best House Cleaning Service in Las Vegas by the Review Journal and 2019 Nevada's Small Business of the Year. She was also named as Entrepreneur of the Year at the Women of Distinction Awards.

All of this after she started her business with just a used vacuum and $1K. Read the blog post at: www.zenmaid.com/magazine/build-a-million-dollar-maid-service/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services.

Watch the other talks at: https://maidsummit.com

Episode #20 - Hire a VA To Scale Your Maid Service - Michelle Myers

Sun, 29 Dec 2019 17:20:00 -0700

Have you wanted to expand your Maid Service, but aren’t sure where to start?

Cleaning industry expert Michelle Myers explains how having a virtual assistant can revolutionize the way your Maid Service functions.

Michelle is the founder and CEO of Pink Callers, an easy to use system for organizing the communication at your home cleaning business.

Read the blog post at: www.zenmaid.com/magazine/why-your-maid-service-needs-a-va/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #19 - Master Your Marketing Mindset - Ray Malaski

Thu, 26 Dec 2019 17:16:00 -0700

Ray Malaski talks about the marketing mindsets you need to master to grow your cleaning business to $1 million and beyond!

Ray specializes in helping cleaning services grow their market share, brand their business generate leads to ensure recurring monthly income.

Ray is the president of Get Cleaning Clicks, a specialty marketing service for cleaning companies.

Read the blog post at: www.zenmaid.com/magazine/7-mindsets-to-master-to-market-your-maid-service/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #18 - One Maid Service Owner's Journey to a $1-million dollar business - Crystal Hamm

Sun, 22 Dec 2019 17:08:00 -0700

Think it’s impossible to earn a million dollars with your residential cleaning company?

Maid Service expert Crystal Hamm explains her story of turning a maid service into a million dollar enterprise from nothing in just 3 years!

Crystal is the founder and president of Girls 2 Go, a maid service as well as Million Dollar Maid, a marketing & consulting company for cleaning services.

Read the blog post at: www.zenmaid.com/magazine/a-story-of-one-maid-service-owners-road-to-success/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #15 - 5 Areas Of Your Cleaning Business Made Easier Today - with Courtney Wisely

Fri, 06 Dec 2019 04:00:00 -0700

Maid Service Expert, Courtney Wisely has built a successful Maid Service and has learned a thing or two along the way!

In this talk, she breaks down the things she's learned to help grow a successful business, the mistakes she made along the way and what you can do to make your life easier, today! Courtney is the founder of Rescue My Maid Service and the Chief Strategy Officer at ZenMaid.

Read the blog post at: www.zenmaid.com/magazine/5-areas-of-your-cleaning-business-made-easier-today/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first only & online virtual conference for Maid Services: https://maidsummit.com

Episode #14 - Grow Your Cleaning Business Without Discount Prices - with Carrie Knight

Mon, 02 Dec 2019 12:08:00 -0700

Have you thought about lowering your prices to grow your business? Maid Service expert Carrie Knight explains why you don’t need to reduce your prices and what you should do instead.

Carrie Knight is the founder of The Cleaning Boss and the owner of Maid Brigade in Tampa, Florida. Read the blog post at: www.zenmaid.com/magazine/how-to-grow-your-business-without-using-low-price-methods/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #13 - Building a 7-Figure Self-Running Maid Service - with Debbie Sardone

Fri, 29 Nov 2019 04:00:00 -0700

What are you already doing right that will help you grow your cleaning business?

Top Cleaning Business Growth expert, Debbie Sardone discusses three areas to improve upon in order to increase your maid service's profitability.

Debbie, also known as The Maid Coach, helps cleaning business owners turn their job into a dream. Nationwide, she has been the guide for many maid service owners looking to turn their "mom and pop" into a 7-figure company.

Read the blog post at: www.zenmaid.com/magazine/grow-your-maid-service-with-the-right-mindset/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #12 - Hire & Train a Virtual Assistant for your Home Cleaning Business - with Chris Schwab

Mon, 25 Nov 2019 11:38:00 -0700

Have you ever thought of getting a virtual assistant? Do you know how much of a difference it can make in the growth of your business?

Maid Service expert Chris Schwab explores the art of hiring a great virtual assistant to help you run your business better.

Chris is the CEO and Co-Owner of Think Maids, a successful cleaning company. He holds the same titles at Innova Local, a provider of trained virtual assistants.

Read the blog post at: www.zenmaid.com/magazine/hiring-a-virtual-assistant/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #11 - The Secret Sauce for your Marketing Leads - with Owen Lutz

Mon, 18 Nov 2019 04:00:00 -0700

What's the secret to growing your home cleaning business?

Maid Service expert and Master of Lead Generation, Owen Lutz discusses techniques to discover answers hidden right in your own numbers.

Owen is the Co-Owner of Traffic and Flow, a full-service digital marketing firm based out of Atlanta, GA.

Read the blog post at: www.zenmaid.com/magazine/increase-your-maid-services-profitability-using-a-social-media-ad-system/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #10 - Software Solutions for Your Maid Service - with Royce Ard

Fri, 15 Nov 2019 04:00:00 -0700

Struggling with applying software solutions to your home cleaning company?

Maid Service expert Royce Ard offers tips and advice to set up systems quickly and effectively.

Royce is the Co-Owner of My Amazing Maid, a successful home cleaning business based out of Columbus, Ohio.

Read the blog post at: www.zenmaid.com/magazine/10-steps-to-implementing-software-solutions-into-your-cleaning-business/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #9 - How To Automate Your Hiring And Onboarding for your Maid Service - with Amy Caris

Mon, 11 Nov 2019 04:00:00 -0700

Maid Service expert Amy Caris tells us how implementing these easy systems will transform your maid service!

Amy is the founder of Clean Ideas, a method used to improve your hiring and onboarding process without breaking your wallet.

Read the blog post at: http://www.zenmaid.com/magazine/automate-hiring-for-your-maid-service/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #8 - Grow Your Cleaning Business With Effective Web And Social Media Strategies - with Mark Lane

Fri, 08 Nov 2019 04:00:00 -0700

Are you creating relevant content for your home cleaning company’s website?

Maid Service expert Mark Lane explains one of the most effective web strategies in 2019!

Mark is the President of Compass Wave, an online tool used to increase sales for maid services.

Read the blog post at: www.zenmaid.com/magazine/grow-your-cleaning-business-with-social-media/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #7 - How Much Should I Charge for My Cleaning Services - with Sharon Cowan

Mon, 04 Nov 2019 12:38:00 -0700

Are you getting a lot of advice from other people about how to charge for your maid services? You shouldn’t, and Sharon knows why.

Maid Service expert Sharon Cowan explains why you should focus on your own home cleaning company’s numbers.

Sharon has 30 years experience in the cleaning industry. She is known for helping those who desire growth and profit for their Maid Service Company.

Read the full blog post here:
www.zenmaid.com/magazine/how-to-price-your-maid-service-cleanings-the-right-way-every-time/

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com

Episode #6 - 13 Genius Ways to Build Your Cleaning Brand (with Angela Brown)

Mon, 21 Oct 2019 12:37:00 -0600

Industry expert and Youtube celebrity Angela Brown joins us to talk about how to ensure that your Maid Service has a polished and consistent brand, and just why that is so important.

Read the blog post at: https://www.zenmaid.com/magazine/bran...

This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services.

Watch the other talks here: https://maidsummit.com

Episode #5: Top Contributor Tuesday with Courtney Wisely Featuring Linda Dazey

Wed, 14 Mar 2018 23:29:00 -0600

Join Courtney on this episode of Zenmaid's Top Contributor Tuesday as she conducts a one-on-one on the spot interview with our guest Linda Dazey. Today, they talk about

How she coped up with the struggles of business owners leaving the field and focusing on company management
Linda Dazey's daily office routine and how she works together with her office assistant
Her struggles with training and finding quality employees and she managed to overcome these
How setting up professional boundaries with your clients and employees can help one establish a well running business

Episode #4: Top Contributor Tuesday ft. Mercedes Cullinan

Wed, 28 Feb 2018 09:57:00 -0700

Meet Mercedes Cullinan in our Top Contributor Tuesday's fourth episode. Join Courtney and Mercedes as they talk about various cleaning business hot topics such as

How Mercedes landed on her very first $30k a year account from cleaning homes herself at $18 an hour
Referral Agency: What it is and how does it work?
How she manages to run two sides of her business
How her people skills affect the sales of her business side by side with the use of Google Adwords and SEO marketing
What are the advantages of being a part of the ZenMaid Mastermind Group

Mercedes decided to build her very own cleaning business after quitting her job at a Chiropractic Clinic as a manager. She decided to clean homes and attend Engineering school at first but she saw a life-changing opportunity within the cleaning business industry. She learned from various and well-known industry experts and learned everything she can to develop her new chosen path. Despite doing her business inside the strict business state-laws in California, Mercedes still manages to thrive with her 8-man company for two years. Presently, she's now running two sides of her cleaning business: the commercial-side and the referral agency side. Listen up to learn more how referral agency works and to learn more about every bits and bob of the cleaning business with Courtney Wisely and Mercedes Cullinan!

Episode #1: The ZenMaid Podcast Introduction

Tue, 13 Feb 2018 17:21:00 -0700

Episode #2: Top Contributor Tuesday ft. Heather Canning

Tue, 13 Feb 2018 17:07:00 -0700

In this episode we go over:

1) How Heather Canning finds quality help running her maid service

2) Her struggle as a maid service owner with 23 employees

3) Why she uses W-2 instead of 1099's for her maid cleaners

4) What she gains by being part of the ZenMaid Mastermind Group