https://xtralesson2.podbean.com xtra Insights for every aspiring mind.

]]> Fri, 21 Nov 2025 07:39:05 -0400 https://podbean.com/?v=5.5 en qa xtraLesson 2025 Education:Courses 1440 episodic sharif74 sharif74 No false https://feed.podbean.com/xtralesson2/feed.xml https://pbcdn1.podbean.com/imglogo/image-logo/20625339/xtraLesson-icon.png https://xtralesson2.podbean.com 144 144 DP5 The 8-Step Blueprint for Building a High-Impact Coaching & Mentoring Culture https://xtralesson2.podbean.com/e/dp5-the-8-step-blueprint-for-building-a-high-impact-coaching-mentoring-culture/ https://xtralesson2.podbean.com/e/dp5-the-8-step-blueprint-for-building-a-high-impact-coaching-mentoring-culture/#comments Fri, 21 Nov 2025 07:39:05 -0400 xtralesson2.podbean.com/a9269c6b-7542-3989-813d-f0f8d4935ffc sharif74 false No 2490 2155 full DP5 Recap and Key Takeaway https://xtralesson2.podbean.com/e/dp5-summary/ https://xtralesson2.podbean.com/e/dp5-summary/#comments Fri, 21 Nov 2025 07:38:34 -0400 xtralesson2.podbean.com/dbb8ccfc-96ee-3f90-b1a8-5fb5d2525f8a sharif74 false No 1228 2150 full DP5.3 Fostering a Culture of Coaching and Mentoring https://xtralesson2.podbean.com/e/dp5-lesson-3/ https://xtralesson2.podbean.com/e/dp5-lesson-3/#comments Fri, 21 Nov 2025 07:37:44 -0400 xtralesson2.podbean.com/aea27cab-1f22-3bcf-a818-b896306b150f sharif74 false No 2213 2148 full DP5.2 Mentoring for Professional Development: A Guide https://xtralesson2.podbean.com/e/dp5-lesson-2/ https://xtralesson2.podbean.com/e/dp5-lesson-2/#comments Fri, 21 Nov 2025 07:35:52 -0400 xtralesson2.podbean.com/02c13ed2-e884-3047-855a-a82f5f1758ce sharif74 false No 1749 2143 full DP5.1 Coaching for Performance Improvement https://xtralesson2.podbean.com/e/dp5-lesson-1/ https://xtralesson2.podbean.com/e/dp5-lesson-1/#comments Fri, 21 Nov 2025 07:35:21 -0400 xtralesson2.podbean.com/adec9910-71b9-3a2f-b9f8-bf2988bcd596 sharif74 false No 2802 2137 full DP5 Coaching and Mentoring Overview https://xtralesson2.podbean.com/e/dp5-course-overview/ https://xtralesson2.podbean.com/e/dp5-course-overview/#comments Fri, 21 Nov 2025 07:33:44 -0400 xtralesson2.podbean.com/82bfc0dc-eee2-30c2-a81a-502897b8468f sharif74 false No 265 2136 full DP2 Mastering Difficult Conversations: A Leader s Guide https://xtralesson2.podbean.com/e/dp2-mastering-difficult-conversations-a-leader-s-guide/ https://xtralesson2.podbean.com/e/dp2-mastering-difficult-conversations-a-leader-s-guide/#comments Fri, 21 Nov 2025 07:00:08 -0400 xtralesson2.podbean.com/f69f7bf0-df68-35ed-bb1c-0dcb2efaa588 sharif74 false No 1465 2679 full EI11 Emotional Intelligence: Baseline Assessment and Development https://xtralesson2.podbean.com/e/ei11-emotional-intelligence-baseline-assessment-and-development/ https://xtralesson2.podbean.com/e/ei11-emotional-intelligence-baseline-assessment-and-development/#comments Sat, 08 Nov 2025 10:45:48 -0400 xtralesson2.podbean.com/1a8e5384-bf87-3d16-bb21-50e11eb9416b sharif74 false No 1771 2678 full EI11 Recap and Key Takeaway https://xtralesson2.podbean.com/e/ei11-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/ei11-recap-and-key-takeaway/#comments Sat, 08 Nov 2025 10:45:21 -0400 xtralesson2.podbean.com/2e165372-07d6-3afd-a427-34a092e15014 sharif74 false No 2701 2677 full EI11-3 Crafting Your Emotional Intelligence Blueprint https://xtralesson2.podbean.com/e/ei11-3-crafting-your-emotional-intelligence-blueprint/ https://xtralesson2.podbean.com/e/ei11-3-crafting-your-emotional-intelligence-blueprint/#comments Sat, 08 Nov 2025 10:44:43 -0400 xtralesson2.podbean.com/97803eeb-b8c7-37ad-8fa8-aac38ef127b0 sharif74 false No 2967 2676 full EI11-2 Setting Emotional Intelligence Development Goals https://xtralesson2.podbean.com/e/ei11-2-setting-emotional-intelligence-development-goals/ https://xtralesson2.podbean.com/e/ei11-2-setting-emotional-intelligence-development-goals/#comments Sat, 08 Nov 2025 10:44:07 -0400 xtralesson2.podbean.com/40bd327c-eeb2-340c-8c59-cedf5326db24 sharif74 false No 3545 2675 full EI11-1 Assessing Emotional Intelligence Tools for Growth https://xtralesson2.podbean.com/e/ei11-1-assessing-emotional-intelligence-tools-for-growth/ https://xtralesson2.podbean.com/e/ei11-1-assessing-emotional-intelligence-tools-for-growth/#comments Sat, 08 Nov 2025 10:33:27 -0400 xtralesson2.podbean.com/c8ac635f-e661-3b6f-8313-31deb99384a8 sharif74 false No 3152 2674 full EI11 Building a Personal Action Plan Overview https://xtralesson2.podbean.com/e/ei11-building-a-personal-action-plan-overview/ https://xtralesson2.podbean.com/e/ei11-building-a-personal-action-plan-overview/#comments Sat, 08 Nov 2025 10:31:36 -0400 xtralesson2.podbean.com/2def6445-9062-33e0-9dff-7ba231b248de sharif74 false No 289 2673 full EI10 The Blueprint to Your Inner World: Practical Steps for Emotional Intelligence and Well-Being https://xtralesson2.podbean.com/e/ei10-the-blueprint-to-your-inner-world-practical-steps-for-emotional-intelligence-and-well-being/ https://xtralesson2.podbean.com/e/ei10-the-blueprint-to-your-inner-world-practical-steps-for-emotional-intelligence-and-well-being/#comments Sat, 08 Nov 2025 10:30:45 -0400 xtralesson2.podbean.com/02bd2ae1-4017-33a9-9e20-1b10d7f07439 sharif74 false No 2371 2672 full EI10 Recap and Key Takeaway https://xtralesson2.podbean.com/e/ei10-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/ei10-recap-and-key-takeaway/#comments Sat, 08 Nov 2025 10:29:58 -0400 xtralesson2.podbean.com/54ab2580-89bb-3f1c-a736-bb67f2189462 sharif74 false No 3989 2671 full EI10-3 EI and Well-Being A Path to Flourishing Life https://xtralesson2.podbean.com/e/ei10-3-ei-and-well-being-a-path-to-flourishing-life/ https://xtralesson2.podbean.com/e/ei10-3-ei-and-well-being-a-path-to-flourishing-life/#comments Sat, 08 Nov 2025 10:29:04 -0400 xtralesson2.podbean.com/3a2de349-1f3d-396e-8300-680567629e29 sharif74 false No 2802 2670 full EI10-2 Parenting for Emotional Intelligence Nurturing Resilient Children https://xtralesson2.podbean.com/e/ei10-2-parenting-for-emotional-intelligence-nurturing-resilient-children/ https://xtralesson2.podbean.com/e/ei10-2-parenting-for-emotional-intelligence-nurturing-resilient-children/#comments Sat, 08 Nov 2025 10:28:08 -0400 xtralesson2.podbean.com/a142c9a0-fe77-3e01-91ac-fe24eb134d90 sharif74 false No 2490 2669 full EI10-1 Emotional Intelligence Building Stronger Relationships https://xtralesson2.podbean.com/e/ei10-1-emotional-intelligence-building-stronger-relationships/ https://xtralesson2.podbean.com/e/ei10-1-emotional-intelligence-building-stronger-relationships/#comments Sat, 08 Nov 2025 10:26:48 -0400 xtralesson2.podbean.com/8b80ab03-95d8-3ee5-9143-1fcbb8b973ba sharif74 false No 2712 2668 full EI10 Course Overview https://xtralesson2.podbean.com/e/ei10-course-overview/ https://xtralesson2.podbean.com/e/ei10-course-overview/#comments Sat, 08 Nov 2025 10:25:53 -0400 xtralesson2.podbean.com/5f8a2e3e-01c3-3c26-8716-3f38f91bd6c8 sharif74 false No 290 2667 full EI9 Leadership Challenge: A Mastery Journey https://xtralesson2.podbean.com/e/ei9-ei-leadership-challenge-a-mastery-journey/ https://xtralesson2.podbean.com/e/ei9-ei-leadership-challenge-a-mastery-journey/#comments Sat, 08 Nov 2025 10:24:15 -0400 xtralesson2.podbean.com/4457e191-0bd7-3ec5-893c-b5f95f940adf sharif74 false No 2679 2666 full EI9 Recap and Key Takeaway https://xtralesson2.podbean.com/e/ei9-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/ei9-recap-and-key-takeaway/#comments Sat, 08 Nov 2025 10:23:18 -0400 xtralesson2.podbean.com/3dd8b8a6-8999-3119-be95-36ebbecfb95f sharif74 false No 2802 2665 full EI9-3 Emotional Intelligence in Customer Service https://xtralesson2.podbean.com/e/ei9-3-emotional-intelligence-in-customer-service/ https://xtralesson2.podbean.com/e/ei9-3-emotional-intelligence-in-customer-service/#comments Sat, 08 Nov 2025 10:22:29 -0400 xtralesson2.podbean.com/3e4f5178-27c4-371f-bf63-c8df61fe31e4 sharif74 false No 2802 2664 full EI9-2 Emotional Intelligence Cornerstone of Collaborative Teamwork https://xtralesson2.podbean.com/e/ei9-2-emotional-intelligence-cornerstone-of-collaborative-teamwork/ https://xtralesson2.podbean.com/e/ei9-2-emotional-intelligence-cornerstone-of-collaborative-teamwork/#comments Sat, 08 Nov 2025 10:21:49 -0400 xtralesson2.podbean.com/7e923b36-3b4b-37b4-92aa-781e2592e7ca sharif74 false No 1690 2663 full EI9-1 Leadership and Emotional Intelligence A Comprehensive Guide https://xtralesson2.podbean.com/e/ei9-1-leadership-and-emotional-intelligence-a-comprehensive-guide/ https://xtralesson2.podbean.com/e/ei9-1-leadership-and-emotional-intelligence-a-comprehensive-guide/#comments Sat, 08 Nov 2025 10:21:06 -0400 xtralesson2.podbean.com/d0d03f64-3dbe-306f-a76f-6ade27455ab5 sharif74 false No 1749 2662 full EI9 Applying Emotional Intelligence in Professional Settings Overview https://xtralesson2.podbean.com/e/ei9-applying-emotional-intelligence-in-professional-settings-overview/ https://xtralesson2.podbean.com/e/ei9-applying-emotional-intelligence-in-professional-settings-overview/#comments Sat, 08 Nov 2025 10:20:13 -0400 xtralesson2.podbean.com/f29a68d2-478a-391d-9c72-13d9c1795f6d sharif74 false No 276 2661 full EI8 Conflict Transformed Your Toolkit for Mastering Difficult Conversations https://xtralesson2.podbean.com/e/ei8-conflict-transformed-your-toolkit-for-mastering-difficult-conversations/ https://xtralesson2.podbean.com/e/ei8-conflict-transformed-your-toolkit-for-mastering-difficult-conversations/#comments Sat, 08 Nov 2025 09:53:37 -0400 xtralesson2.podbean.com/2da1aa6e-fa5e-3753-a905-66581ea865f3 sharif74 false No 1612 2660 full EI8 Recap and Key Takeaway https://xtralesson2.podbean.com/e/ei8-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/ei8-recap-and-key-takeaway/#comments Sat, 08 Nov 2025 09:53:00 -0400 xtralesson2.podbean.com/fc5dc8b7-aa0f-3516-8d10-c5d0511d9943 sharif74 false No 2802 2659 full EI8-3 Building and Maintaining Relationships A Comprehensive Guide https://xtralesson2.podbean.com/e/ei8-3-building-and-maintaining-relationships-a-comprehensive-guide/ https://xtralesson2.podbean.com/e/ei8-3-building-and-maintaining-relationships-a-comprehensive-guide/#comments Sat, 08 Nov 2025 09:51:46 -0400 xtralesson2.podbean.com/7283638c-98dd-3f70-849a-176da942c22c sharif74 false No 2802 2658 full EI8-2 The Art of Conflict Resolution https://xtralesson2.podbean.com/e/ei8-2-the-art-of-conflict-resolution/ https://xtralesson2.podbean.com/e/ei8-2-the-art-of-conflict-resolution/#comments Sat, 08 Nov 2025 09:50:23 -0400 xtralesson2.podbean.com/8623aa0c-5b8a-3693-9816-c555e336562f sharif74 false No 1703 2657 full EI8-1 The Art of Effective Communication https://xtralesson2.podbean.com/e/ei8-1-the-art-of-effective-communication/ https://xtralesson2.podbean.com/e/ei8-1-the-art-of-effective-communication/#comments Sat, 08 Nov 2025 09:49:37 -0400 xtralesson2.podbean.com/ee5d62c6-3069-3020-8444-2ab663ad7a93 sharif74 false No 2096 2656 full EI8 Effective Social Skills Overview https://xtralesson2.podbean.com/e/ei8-effective-social-skills-overview/ https://xtralesson2.podbean.com/e/ei8-effective-social-skills-overview/#comments Sat, 08 Nov 2025 09:39:26 -0400 xtralesson2.podbean.com/bb7b79e1-2de5-38d4-a4f4-6dbe75580077 sharif74 false No 278 2655 full EI7 The Listening Triangle: Cultivating Active Connection https://xtralesson2.podbean.com/e/ei7-the-listening-triangle-cultivating-active-connection/ https://xtralesson2.podbean.com/e/ei7-the-listening-triangle-cultivating-active-connection/#comments Sat, 08 Nov 2025 09:38:49 -0400 xtralesson2.podbean.com/635ad3e2-a1a2-3fcc-9621-e586fabea282 sharif74 false No 1674 2654 full EI7 Recap and Key Takeaway https://xtralesson2.podbean.com/e/ei7-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/ei7-recap-and-key-takeaway/#comments Sat, 08 Nov 2025 09:38:15 -0400 xtralesson2.podbean.com/3667574a-ebfa-3ae1-a887-9f5054094896 sharif74 false No 2696 2653 full EI7-3 Cultural Sensitivity Bridging Divides, Fostering Growth https://xtralesson2.podbean.com/e/ei7-3-cultural-sensitivity-bridging-divides-fostering-growth/ https://xtralesson2.podbean.com/e/ei7-3-cultural-sensitivity-bridging-divides-fostering-growth/#comments Sat, 08 Nov 2025 09:36:46 -0400 xtralesson2.podbean.com/20ad05d0-73dc-38d4-a1ab-2808cef7e041 sharif74 false No 1760 2652 full EI7-2 The Art of Active Listening https://xtralesson2.podbean.com/e/ei7-2-the-art-of-active-listening/ https://xtralesson2.podbean.com/e/ei7-2-the-art-of-active-listening/#comments Sat, 08 Nov 2025 09:36:03 -0400 xtralesson2.podbean.com/d8faf3fd-a16a-365f-aea3-ca27d2a5a32c sharif74 false No 2270 2651 full EI7-1 The Art of Understanding Emotions A Guide to Empathy https://xtralesson2.podbean.com/e/ei7-1-the-art-of-understanding-emotions-a-guide-to-empathy/ https://xtralesson2.podbean.com/e/ei7-1-the-art-of-understanding-emotions-a-guide-to-empathy/#comments Sat, 08 Nov 2025 09:35:27 -0400 xtralesson2.podbean.com/da0b3617-5e3e-31a5-ab96-dda4ebb5fa7a sharif74 false No 1640 2650 full EI7 Empathy and Social Awareness Overview https://xtralesson2.podbean.com/e/ei7-empathy-and-social-awareness-overview/ https://xtralesson2.podbean.com/e/ei7-empathy-and-social-awareness-overview/#comments Sat, 08 Nov 2025 09:34:28 -0400 xtralesson2.podbean.com/7143479b-1890-3e2c-8b40-c5c635cd3236 sharif74 false No 227 2649 full EI6 Crafting Your Emotional Roadmap: A SMART Goal Approach to Personal Growth https://xtralesson2.podbean.com/e/ei6-crafting-your-emotional-roadmap-a-smart-goal-approach-to-personal-growth/ https://xtralesson2.podbean.com/e/ei6-crafting-your-emotional-roadmap-a-smart-goal-approach-to-personal-growth/#comments Sat, 08 Nov 2025 04:38:35 -0400 xtralesson2.podbean.com/b6730027-a112-3802-8a01-c7e5dd949bd3 sharif74 false No 1659 2648 full EI6 Recap and Key Takeaway https://xtralesson2.podbean.com/e/ei6-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/ei6-recap-and-key-takeaway/#comments Sat, 08 Nov 2025 04:36:32 -0400 xtralesson2.podbean.com/dec07614-8b93-3a54-a6e7-49b4b59246c8 sharif74 false No 4488 2647 full EI6-3 Sustaining Motivation Strategies for Long-Term Achievement https://xtralesson2.podbean.com/e/ei6-3-sustaining-motivation-strategies-for-long-term-achievement/ https://xtralesson2.podbean.com/e/ei6-3-sustaining-motivation-strategies-for-long-term-achievement/#comments Sat, 08 Nov 2025 04:26:32 -0400 xtralesson2.podbean.com/fd560102-3279-34f5-bd1b-d6521ff67f77 sharif74 false No 3546 2646 full EI6-2 Mastering Emotional Intelligence Through SMART Goals https://xtralesson2.podbean.com/e/ei6-2-mastering-emotional-intelligence-through-smart-goals/ https://xtralesson2.podbean.com/e/ei6-2-mastering-emotional-intelligence-through-smart-goals/#comments Sat, 08 Nov 2025 04:24:52 -0400 xtralesson2.podbean.com/15cdd712-b4ec-3eed-bcba-bc80f33299e8 sharif74 false No 3787 2645 full EI6-1 Intrinsic and Extrinsic Motivation Understanding Your Drive https://xtralesson2.podbean.com/e/ei6-1-intrinsic-and-extrinsic-motivation-understanding-your-drive/ https://xtralesson2.podbean.com/e/ei6-1-intrinsic-and-extrinsic-motivation-understanding-your-drive/#comments Sat, 08 Nov 2025 04:22:44 -0400 xtralesson2.podbean.com/a5c3121f-300e-3c6b-a7d0-c537fab2c3d1 sharif74 false No 1749 2644 full EI6 Motivation and Goal Setting Overview https://xtralesson2.podbean.com/e/ei6-motivation-and-goal-setting-overview/ https://xtralesson2.podbean.com/e/ei6-motivation-and-goal-setting-overview/#comments Sat, 08 Nov 2025 04:21:13 -0400 xtralesson2.podbean.com/d977e491-aa22-3dd7-aade-12e89a56b3d9 sharif74 false No 279 2643 full EI5 The 7-Day Stress Management Challenge https://xtralesson2.podbean.com/e/ei5-the-7-day-stress-management-challenge/ https://xtralesson2.podbean.com/e/ei5-the-7-day-stress-management-challenge/#comments Fri, 07 Nov 2025 12:29:29 -0400 xtralesson2.podbean.com/5dfaac22-29f0-33d8-8b50-a10070c07aed sharif74 false No 4809 2642 full EI5 Recap and Key Takeaway https://xtralesson2.podbean.com/e/ei5-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/ei5-recap-and-key-takeaway/#comments Fri, 07 Nov 2025 12:28:03 -0400 xtralesson2.podbean.com/72b76419-2895-3cc0-b702-bb8ae1fa7da7 sharif74 false No 4809 2641 full EI5-3 Developing Resilience - Bouncing Back Stronger https://xtralesson2.podbean.com/e/ei5-3-developing-resilience-bouncing-back-stronger/ https://xtralesson2.podbean.com/e/ei5-3-developing-resilience-bouncing-back-stronger/#comments Fri, 07 Nov 2025 12:27:23 -0400 xtralesson2.podbean.com/be4af1d6-a6b6-3ec1-a6b8-6423ee906166 sharif74 false No 2770 2640 full EI5-2 Emotional Self-Control Mastery & Strategies https://xtralesson2.podbean.com/e/ei5-2-emotional-self-control-mastery-strategies/ https://xtralesson2.podbean.com/e/ei5-2-emotional-self-control-mastery-strategies/#comments Fri, 07 Nov 2025 12:26:23 -0400 xtralesson2.podbean.com/fa185f0b-1558-3ab7-bae5-bbbd1cb4867e sharif74 false No 2150 2639 full EI5-1 Mastering Stress Techniques for Emotional Well-being https://xtralesson2.podbean.com/e/ei5-1-mastering-stress-techniques-for-emotional-well-being/ https://xtralesson2.podbean.com/e/ei5-1-mastering-stress-techniques-for-emotional-well-being/#comments Fri, 07 Nov 2025 11:39:37 -0400 xtralesson2.podbean.com/92c8ddb6-41f7-3824-aa2d-6b15dae35518 sharif74 false No 3806 2638 full EI5 Enhancing Self-Regulation Overview https://xtralesson2.podbean.com/e/ei5-enhancing-self-regulation-overview/ https://xtralesson2.podbean.com/e/ei5-enhancing-self-regulation-overview/#comments Fri, 07 Nov 2025 11:38:40 -0400 xtralesson2.podbean.com/45728cdf-4f42-3946-abca-787502f36493 sharif74 false No 297 2637 full EI4 EI Self-Assessment Mini-Practicum https://xtralesson2.podbean.com/e/ei4-ei-self-assessment-mini-practicum/ https://xtralesson2.podbean.com/e/ei4-ei-self-assessment-mini-practicum/#comments Fri, 07 Nov 2025 11:33:00 -0400 xtralesson2.podbean.com/988637e6-b20a-336d-bcc9-b37d25de99eb sharif74 false No 1486 2636 full EI4 Recap and Key Takeaway https://xtralesson2.podbean.com/e/ei4-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/ei4-recap-and-key-takeaway/#comments Fri, 07 Nov 2025 11:32:17 -0400 xtralesson2.podbean.com/b90d849d-2e77-308e-a051-92860cc001de sharif74 false No 3945 2635 full EI4-3 The Balance of Strengths and Weaknesses https://xtralesson2.podbean.com/e/ei4-3-the-balance-of-strengths-and-weaknesses/ https://xtralesson2.podbean.com/e/ei4-3-the-balance-of-strengths-and-weaknesses/#comments Fri, 07 Nov 2025 11:31:26 -0400 xtralesson2.podbean.com/04376dbc-2035-3b3e-b0c8-4334b2c321be sharif74 false No 2213 2634 full EI4-2 Emotional Intelligence Self-Assessment for Growth https://xtralesson2.podbean.com/e/ei4-2-emotional-intelligence-self-assessment-for-growth/ https://xtralesson2.podbean.com/e/ei4-2-emotional-intelligence-self-assessment-for-growth/#comments Fri, 07 Nov 2025 11:30:53 -0400 xtralesson2.podbean.com/915712a3-dd1f-3193-a0b7-44cd1caf0d8d sharif74 false No 3094 2633 full EI4-1 The Practice of Self-Reflection https://xtralesson2.podbean.com/e/ei4-1-the-practice-of-self-reflection/ https://xtralesson2.podbean.com/e/ei4-1-the-practice-of-self-reflection/#comments Fri, 07 Nov 2025 11:30:16 -0400 xtralesson2.podbean.com/0d6d8bec-d42f-32d3-93fb-98834ca42019 sharif74 false No 2440 2632 full Ei4 Developing Self-Awareness Overview https://xtralesson2.podbean.com/e/ei4-developing-self-awareness-overview/ https://xtralesson2.podbean.com/e/ei4-developing-self-awareness-overview/#comments Fri, 07 Nov 2025 11:29:12 -0400 xtralesson2.podbean.com/ae651dad-8090-3226-8289-209d7c9b206b sharif74 false No 277 2631 full EI3 The 7-Day Self-Awareness Challenge Your Practical Roadmap to Deep Understanding https://xtralesson2.podbean.com/e/ei3-the-7-day-self-awareness-challenge-your-practical-roadmap-to-deep-understanding/ https://xtralesson2.podbean.com/e/ei3-the-7-day-self-awareness-challenge-your-practical-roadmap-to-deep-understanding/#comments Fri, 07 Nov 2025 11:28:19 -0400 xtralesson2.podbean.com/d1053d2c-614f-3805-802e-863a44b9ec26 sharif74 false No 1302 2630 full EI3 Recap and Key Takeaway https://xtralesson2.podbean.com/e/ei3-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/ei3-recap-and-key-takeaway/#comments Fri, 07 Nov 2025 11:23:35 -0400 xtralesson2.podbean.com/c2915f9f-2846-3fec-baea-a24da970da99 sharif74 false No 1946 2629 full EI3-5 Mastering Social Skills for Emotional Intelligence https://xtralesson2.podbean.com/e/ei3-5-mastering-social-skills-for-emotional-intelligence/ https://xtralesson2.podbean.com/e/ei3-5-mastering-social-skills-for-emotional-intelligence/#comments Fri, 07 Nov 2025 11:22:43 -0400 xtralesson2.podbean.com/12326556-9390-3c67-9fc8-a5f3bb7c024b sharif74 false No 2745 2628 full EI3-4 The Art and Science of Empathy https://xtralesson2.podbean.com/e/ei3-4-the-art-and-science-of-empathy/ https://xtralesson2.podbean.com/e/ei3-4-the-art-and-science-of-empathy/#comments Fri, 07 Nov 2025 11:22:02 -0400 xtralesson2.podbean.com/253df2c5-47d7-3bec-a366-617cabf8f230 sharif74 false No 2676 2627 full EI3-3 The Hidden Engine of Motivation https://xtralesson2.podbean.com/e/ei3-3-the-hidden-engine-of-motivation/ https://xtralesson2.podbean.com/e/ei3-3-the-hidden-engine-of-motivation/#comments Fri, 07 Nov 2025 11:21:20 -0400 xtralesson2.podbean.com/0614fd9e-e8a6-31e5-80df-cc24ba25ab2c sharif74 false No 3000 2626 full EI3-2 Self-Regulation - Emotional Mastery for a Balanced Life https://xtralesson2.podbean.com/e/ei3-2-self-regulation-emotional-mastery-for-a-balanced-life/ https://xtralesson2.podbean.com/e/ei3-2-self-regulation-emotional-mastery-for-a-balanced-life/#comments Fri, 07 Nov 2025 11:20:24 -0400 xtralesson2.podbean.com/f3d984e6-0da9-3053-bdd4-16b360923c5e sharif74 false No 2490 2625 full EI3-1 The Self-Awareness Foundation of Emotional Intelligence https://xtralesson2.podbean.com/e/ei3-1-the-self-awareness-foundation-of-emotional-intelligence/ https://xtralesson2.podbean.com/e/ei3-1-the-self-awareness-foundation-of-emotional-intelligence/#comments Fri, 07 Nov 2025 11:19:25 -0400 xtralesson2.podbean.com/30ce8b76-dbb7-30f1-a6bf-b572d0a1b63b sharif74 false No 3546 2624 full EI3 Components of Emotional Intelligence Overview https://xtralesson2.podbean.com/e/ei3-components-of-emotional-intelligence-overview/ https://xtralesson2.podbean.com/e/ei3-components-of-emotional-intelligence-overview/#comments Fri, 07 Nov 2025 11:18:09 -0400 xtralesson2.podbean.com/e628ce93-dfe3-36b5-b6f8-2489b4bdf3c1 sharif74 false No 244 2623 full EI2 Mastering Emotions Experiential Activities and Self-Regulation https://xtralesson2.podbean.com/e/ei2-mastering-emotions-experiential-activities-and-self-regulation/ https://xtralesson2.podbean.com/e/ei2-mastering-emotions-experiential-activities-and-self-regulation/#comments Fri, 07 Nov 2025 11:17:16 -0400 xtralesson2.podbean.com/9b6de945-50ba-312c-a9d3-465f240a914a sharif74 false No 2789 2622 full EI2 Recap and Key Takeaway https://xtralesson2.podbean.com/e/ei2-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/ei2-recap-and-key-takeaway/#comments Fri, 07 Nov 2025 11:16:22 -0400 xtralesson2.podbean.com/165d97ea-cd0d-314a-9d59-87c24e84c7ce sharif74 false No 3509 2621 full EI2-3 Emotions and the Brain A Neurobiological Guide https://xtralesson2.podbean.com/e/ei2-3-emotions-and-the-brain-a-neurobiological-guide/ https://xtralesson2.podbean.com/e/ei2-3-emotions-and-the-brain-a-neurobiological-guide/#comments Fri, 07 Nov 2025 11:13:11 -0400 xtralesson2.podbean.com/4532a0fe-fdb0-334f-bafc-3e21c4cfee1a sharif74 false No 2802 2620 full EI2-2 Recognizing and Naming Emotions A Foundational Guide https://xtralesson2.podbean.com/e/ei2-2-recognizing-and-naming-emotions-a-foundational-guide/ https://xtralesson2.podbean.com/e/ei2-2-recognizing-and-naming-emotions-a-foundational-guide/#comments Fri, 07 Nov 2025 11:12:40 -0400 xtralesson2.podbean.com/6559a0a7-9dda-3de3-add9-dfd68a620346 sharif74 false No 2490 2619 full EI2-1 The Science of Emotions Biology, Psychology, and Regulation https://xtralesson2.podbean.com/e/ei2-1-the-science-of-emotions-biology-psychology-and-regulation/ https://xtralesson2.podbean.com/e/ei2-1-the-science-of-emotions-biology-psychology-and-regulation/#comments Fri, 07 Nov 2025 11:12:01 -0400 xtralesson2.podbean.com/37f9a71b-f57d-33f7-9576-208af1ca3d87 sharif74 false No 2802 2618 full EI2 Course Overview https://xtralesson2.podbean.com/e/ei2-course-overview/ https://xtralesson2.podbean.com/e/ei2-course-overview/#comments Fri, 07 Nov 2025 11:04:24 -0400 xtralesson2.podbean.com/7f171740-3b9d-36d5-aacc-0b6d947251e7 sharif74 false No 291 2617 full EI1 Developing Emotional Intelligence: A Practical Guide https://xtralesson2.podbean.com/e/ei1-developing-emotional-intelligence-a-practical-guide/ https://xtralesson2.podbean.com/e/ei1-developing-emotional-intelligence-a-practical-guide/#comments Fri, 07 Nov 2025 11:02:40 -0400 xtralesson2.podbean.com/78f56400-1164-322a-a0f2-cffa92ab1db3 sharif74 false No 2157 2616 full EI1 Recap and Key Takeaway https://xtralesson2.podbean.com/e/ei1-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/ei1-recap-and-key-takeaway/#comments Fri, 07 Nov 2025 11:00:57 -0400 xtralesson2.podbean.com/e7f7908c-b3b9-3250-8e1c-e2a67bbdae02 sharif74 false No 3152 2615 full EI1-3 Emotional Intelligence Theories, History, and Application https://xtralesson2.podbean.com/e/ei1-3-emotional-intelligence-theories-history-and-application/ https://xtralesson2.podbean.com/e/ei1-3-emotional-intelligence-theories-history-and-application/#comments Fri, 07 Nov 2025 10:59:21 -0400 xtralesson2.podbean.com/f620cb72-777b-3266-af92-57b5cfe454d4 sharif74 false No 3871 2614 full EI1-2 The Power of Emotional Intelligence https://xtralesson2.podbean.com/e/ei1-2-the-power-of-emotional-intelligence/ https://xtralesson2.podbean.com/e/ei1-2-the-power-of-emotional-intelligence/#comments Fri, 07 Nov 2025 10:57:47 -0400 xtralesson2.podbean.com/15b628f9-5f02-3e80-9515-6cacadad0081 sharif74 false No 2490 2613 full EI1-1 The Foundations of Emotional Intelligence https://xtralesson2.podbean.com/e/ei1-1-the-foundations-of-emotional-intelligence/ https://xtralesson2.podbean.com/e/ei1-1-the-foundations-of-emotional-intelligence/#comments Fri, 07 Nov 2025 10:57:07 -0400 xtralesson2.podbean.com/606f0167-27af-3b77-a779-efb4f1bea447 sharif74 false No 2348 2612 full EI1: Introduction to Emotional Intelligence Overview https://xtralesson2.podbean.com/e/ei1-introduction-to-emotional-intelligence-overview/ https://xtralesson2.podbean.com/e/ei1-introduction-to-emotional-intelligence-overview/#comments Fri, 07 Nov 2025 10:55:08 -0400 xtralesson2.podbean.com/0ebf4a7b-5fa3-3f9e-bb65-c36d5a062385 sharif74 false No 266 2611 full SE10 Elevating Service Through Leadership Principles and Action Plans https://xtralesson2.podbean.com/e/se10-elevating-service-through-leadership-principles-and-action-plans/ https://xtralesson2.podbean.com/e/se10-elevating-service-through-leadership-principles-and-action-plans/#comments Fri, 07 Nov 2025 07:43:44 -0400 xtralesson2.podbean.com/1320c13e-8214-3b90-b277-89913acfa451 sharif74 false No 1967 2610 full SE10 Recap and Key Takeaway https://xtralesson2.podbean.com/e/se10-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/se10-recap-and-key-takeaway/#comments Fri, 07 Nov 2025 07:42:53 -0400 xtralesson2.podbean.com/4345a32e-ba72-302e-a58d-71edbda96312 sharif74 false No 5049 2609 full SE10-4 Evolving Your Service Strategy for Excellence https://xtralesson2.podbean.com/e/se10-4-evolving-your-service-strategy-for-excellence/ https://xtralesson2.podbean.com/e/se10-4-evolving-your-service-strategy-for-excellence/#comments Fri, 07 Nov 2025 07:42:16 -0400 xtralesson2.podbean.com/87012f54-765c-3eb6-a474-f2d53d659285 sharif74 false No 3146 2608 full SE10-3 Continuous Training for Service Excellence https://xtralesson2.podbean.com/e/se10-3-continuous-training-for-service-excellence/ https://xtralesson2.podbean.com/e/se10-3-continuous-training-for-service-excellence/#comments Fri, 07 Nov 2025 07:41:43 -0400 xtralesson2.podbean.com/57d3c412-b379-3930-8ccf-cd22b3edf207 sharif74 false No 2170 2607 full SE10-2 Leadership - The Core of Service Excellence https://xtralesson2.podbean.com/e/se10-2-leadership-the-core-of-service-excellence/ https://xtralesson2.podbean.com/e/se10-2-leadership-the-core-of-service-excellence/#comments Fri, 07 Nov 2025 07:41:07 -0400 xtralesson2.podbean.com/342c7c9a-ce76-3be9-94d5-dc04e2c9dc7d sharif74 false No 1917 2606 full SE10-1 Embedding Service Excellence in Company Culture https://xtralesson2.podbean.com/e/se10-1-embedding-service-excellence-in-company-culture/ https://xtralesson2.podbean.com/e/se10-1-embedding-service-excellence-in-company-culture/#comments Fri, 07 Nov 2025 07:40:24 -0400 xtralesson2.podbean.com/4c6829d0-8e86-3fb9-ac63-67b07df6e7ce sharif74 false No 1554 2605 full SE10 Course Overview https://xtralesson2.podbean.com/e/se10-course-overview/ https://xtralesson2.podbean.com/e/se10-course-overview/#comments Fri, 07 Nov 2025 07:39:47 -0400 xtralesson2.podbean.com/d702577c-4fae-3e0c-a8c2-7c1c44a89ae2 sharif74 false No 328 2604 full SE9 Mastering De-Escalation - A Practice Scenario https://xtralesson2.podbean.com/e/se9-mastering-de-escalation-a-practice-scenario/ https://xtralesson2.podbean.com/e/se9-mastering-de-escalation-a-practice-scenario/#comments Fri, 07 Nov 2025 07:36:31 -0400 xtralesson2.podbean.com/0019ff1a-1bfb-3afa-8f8c-1a02837125d8 sharif74 false No 1382 2603 full SE9 Recap and Key Takeaway https://xtralesson2.podbean.com/e/se9-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/se9-recap-and-key-takeaway/#comments Fri, 07 Nov 2025 07:35:43 -0400 xtralesson2.podbean.com/8fb96e96-253a-3117-b34e-36200f714bc6 sharif74 false No 2802 2602 full SE9-4 From Complaint to Loyalty - Mastering Service Recovery https://xtralesson2.podbean.com/e/se9-4-from-complaint-to-loyalty-mastering-service-recovery/ https://xtralesson2.podbean.com/e/se9-4-from-complaint-to-loyalty-mastering-service-recovery/#comments Fri, 07 Nov 2025 07:34:55 -0400 xtralesson2.podbean.com/a8d2d410-50b3-3dc3-b1fb-d93df19fa418 sharif74 false No 2490 2601 full SE9-3 De-Escalating Difficult Situations A Guide https://xtralesson2.podbean.com/e/se9-3-de-escalating-difficult-situations-a-guide/ https://xtralesson2.podbean.com/e/se9-3-de-escalating-difficult-situations-a-guide/#comments Fri, 07 Nov 2025 07:33:20 -0400 xtralesson2.podbean.com/00427e03-fd23-3245-9aca-38b88c166408 sharif74 false No 3127 2600 full SE9-2 Responding to Customer Complaints with Empathy and Professionalism https://xtralesson2.podbean.com/e/se9-2-responding-to-customer-complaints-with-empathy-and-professionalism/ https://xtralesson2.podbean.com/e/se9-2-responding-to-customer-complaints-with-empathy-and-professionalism/#comments Fri, 07 Nov 2025 07:32:44 -0400 xtralesson2.podbean.com/c87cbfce-adc0-3ead-ba34-9a3d9e8b24be sharif74 false No 3047 2599 full SE9-1 Mastering Customer Complaints for Business Growth https://xtralesson2.podbean.com/e/se9-1-mastering-customer-complaints-for-business-growth/ https://xtralesson2.podbean.com/e/se9-1-mastering-customer-complaints-for-business-growth/#comments Fri, 07 Nov 2025 07:32:11 -0400 xtralesson2.podbean.com/c35a1f6f-237f-30dc-9bcc-36e4826fe777 sharif74 false No 2490 2598 full SE9 Course Overview https://xtralesson2.podbean.com/e/se9-course-overview/ https://xtralesson2.podbean.com/e/se9-course-overview/#comments Fri, 07 Nov 2025 07:31:21 -0400 xtralesson2.podbean.com/5ef102ca-0b7f-38ce-9008-b5bd9f788770 sharif74 false No 241 2597 full SE8 Building Service Standards Framework Workshop https://xtralesson2.podbean.com/e/se8-building-service-standards-framework-workshop/ https://xtralesson2.podbean.com/e/se8-building-service-standards-framework-workshop/#comments Fri, 07 Nov 2025 07:28:56 -0400 xtralesson2.podbean.com/27f4d88d-33c6-366e-99e4-497750bfc6df sharif74 false No 1525 2596 full SE8 Recap and Key Takeaway https://xtralesson2.podbean.com/e/se8-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/se8-recap-and-key-takeaway/#comments Fri, 07 Nov 2025 07:28:13 -0400 xtralesson2.podbean.com/36f335d2-9a2e-317a-8d89-9b39d2520081 sharif74 false No 2490 2595 full SE8-4 Continuous Improvement Strategies for Service Excellence https://xtralesson2.podbean.com/e/se8-4-continuous-improvement-strategies-for-service-excellence/ https://xtralesson2.podbean.com/e/se8-4-continuous-improvement-strategies-for-service-excellence/#comments Fri, 07 Nov 2025 07:27:18 -0400 xtralesson2.podbean.com/c99b4d7d-41bd-3d22-9500-258b805cf248 sharif74 false No 3546 2594 full SE8-3 Quality Monitoring for Customer Service Excellence https://xtralesson2.podbean.com/e/se8-3-quality-monitoring-for-customer-service-excellence/ https://xtralesson2.podbean.com/e/se8-3-quality-monitoring-for-customer-service-excellence/#comments Fri, 07 Nov 2025 07:26:32 -0400 xtralesson2.podbean.com/860a5e2a-c0b8-3803-8949-7cf6e3c541c6 sharif74 false No 2639 2593 full SE8-2 Measuring Customer Satisfaction and Driving Improvement https://xtralesson2.podbean.com/e/se8-2-measuring-customer-satisfaction-and-driving-improvement/ https://xtralesson2.podbean.com/e/se8-2-measuring-customer-satisfaction-and-driving-improvement/#comments Fri, 07 Nov 2025 07:26:04 -0400 xtralesson2.podbean.com/fab7a1e0-7c8d-3b64-9965-1d1d1e0b4fe3 sharif74 false No 2120 2592 full SE8-1 Setting Service Quality Standards A Blueprint for Excellence https://xtralesson2.podbean.com/e/se8-1-setting-service-quality-standards-a-blueprint-for-excellence/ https://xtralesson2.podbean.com/e/se8-1-setting-service-quality-standards-a-blueprint-for-excellence/#comments Fri, 07 Nov 2025 07:25:25 -0400 xtralesson2.podbean.com/55ace960-5773-32f0-a8f5-a2abc1f6ffc2 sharif74 false No 2213 2591 full SE8 Course Overview https://xtralesson2.podbean.com/e/se8-course-overview/ https://xtralesson2.podbean.com/e/se8-course-overview/#comments Fri, 07 Nov 2025 07:24:44 -0400 xtralesson2.podbean.com/a7d3dd82-efb0-3346-95a0-4bea248f42fd sharif74 false No 358 2590 full SE7 Unlocking Human Connection: Your Journey to Cultural Awareness and Beyond https://xtralesson2.podbean.com/e/se7-unlocking-human-connection-your-journey-to-cultural-awareness-and-beyond/ https://xtralesson2.podbean.com/e/se7-unlocking-human-connection-your-journey-to-cultural-awareness-and-beyond/#comments Fri, 07 Nov 2025 07:23:54 -0400 xtralesson2.podbean.com/61ace0e4-f10a-3aae-aa8b-8712846ad669 sharif74 false No 2802 2589 full SE7 Recap and Key Takeaway https://xtralesson2.podbean.com/e/se7-recap-and-key-takeaway/ https://xtralesson2.podbean.com/e/se7-recap-and-key-takeaway/#comments Fri, 07 Nov 2025 07:23:18 -0400 xtralesson2.podbean.com/88cbb7fd-92bb-3050-8bf7-be5674d80aec sharif74 false No 2802 2588 full SE7-4 Cross-Cultural Service Real-World Case Studies https://xtralesson2.podbean.com/e/se7-4-cross-cultural-service-real-world-case-studies/ https://xtralesson2.podbean.com/e/se7-4-cross-cultural-service-real-world-case-studies/#comments Fri, 07 Nov 2025 07:22:36 -0400 xtralesson2.podbean.com/10205484-78cc-3a6f-ac44-91412e030098 sharif74 false No 1382 2587 full SE7-3 Building Cultural Awareness Serving Diverse Customers https://xtralesson2.podbean.com/e/se7-3-building-cultural-awareness-serving-diverse-customers/ https://xtralesson2.podbean.com/e/se7-3-building-cultural-awareness-serving-diverse-customers/#comments Fri, 07 Nov 2025 07:21:58 -0400 xtralesson2.podbean.com/f141921b-713d-39c0-85cf-97ba5a75b901 sharif74 false No 1723 2586 full