The Human Intelligence Advantage https://the-human-intelligence-advantage.podbean.com AI is changing how we work. But what makes it valuable is still human: our judgement, experience, creativity and ability to work together.

Join AI strategist and speaker Fiona Wilhelm for honest conversations with leaders, practitioners and people working through what AI means for their organisations. Drawing on her experience at KPMG, PwC and with clients across industries, Fiona explores what it takes to move from experimenting with AI to improving how work gets done.

From leadership and workplace culture to practical adoption and business results, we look at what’s working, what’s getting in the way and most importantly what we can learn from it.

For leaders who want to make better decisions about AI and bring their people with them.

]]> Tue, 03 Nov 2026 07:48:33 +1000 https://podbean.com/?v=5.5 en au Copyright 2026 All rights reserved. Business 1440 episodic Almost 9 in 10 organisations use AI, but only 6% are seeing real financial results. AI strategist Fiona Wilhelm (ex-KPMG, PwC) talks with leaders and practitioners about what it really takes to go from experimenting with AI to changing how work gets done, and how to bring your people with you. Fiona Wilhelm Fiona Wilhelm No false https://pbcdn1.podbean.com/imglogo/image-logo/22992716/Human_Intelligence_Advantage_Podcast_Cover_-_1_2048b9x5d.png The Human Intelligence Advantage https://the-human-intelligence-advantage.podbean.com 144 144 Successful Ai Adoption Starts With A Clear Point Of View. Successful Ai Adoption Starts With A Clear Point Of View. https://the-human-intelligence-advantage.podbean.com/e/successful-ai-adoption-starts-with-a-clear-point-of-view/ https://the-human-intelligence-advantage.podbean.com/e/successful-ai-adoption-starts-with-a-clear-point-of-view/#comments Tue, 03 Nov 2026 07:48:33 +1000 the-human-intelligence-advantage.podbean.com/193c5eff-78ed-311b-97d6-d5cfb4478f2d Before you ask people to use AI, can you explain what your organisation wants to achieve with it? And just as importantly, what you won’t use it for?

In the first episode of The Human Intelligence Advantage, Fiona Wilhelm takes the interview seat to explore why successful AI adoption starts with a clear point of view. Drawing on her experience at PwC, KPMG and in client organisations, she discusses how storytelling helps people understand where the business is heading, why it matters and where they fit.

The conversation explores why strategy gets stuck in the ‘frozen middle’, where a leadership vision meets existing targets, established habits and uncertainty about who has permission to change things. Fiona shares practical approaches to building momentum, from colleagues demonstrating useful work to leaders openly addressing the questions employees are already asking.

For leaders deciding where to invest next, this episode offers a starting point: understand how work gets done, involve the people who know it best and give them the support to work differently.

In This Episode We Discuss:

- Having a point of view on AI: explaining what your organisation will and won’t do, in line with its values.

- Storytelling that creates alignment: helping people understand the direction and see their role in making it happen.

- Unfreezing the middle: addressing the targets, responsibilities and permissions that can keep teams working the old way.

- Moving from launch to everyday use: lessons from KPMG’s KymChat rollout, learning through doing and sharing practical examples.

- Looking beyond automation: questioning whether processes are needed and exploring how human expertise could create new services and revenue.

Links & Resources Mentioned

- AI in Action | The website shared in the conversation for events and further information.

- KPMG’s KymChat Launch | Background on the secure AI tool discussed in the episode.

- PwC’s BXT Approach | Further reading on bringing business, experience and technology together.

About the Guest

Fiona Wilhelm is an AI strategist, speaker and Director of Wilhelm Group, and the regular host of The Human Intelligence Advantage.

In this opening episode, Fiona takes the guest seat as John James interviews her about the thinking behind the podcast. Drawing on her experience at PwC, KPMG and with client organisations, she explores how leadership, storytelling and human expertise shape the value organisations get from AI.

Connect with Fiona:

- Website: https://www.fionawilhelm.com/

- LinkedIn: https://au.linkedin.com/in/fiona-wilhelm-22500522

About the Host

John James | Guest host for Episode 1

John James hosts this opening conversation with Fiona Wilhelm, exploring why AI strategies stall and what helps organisations move from ambition to everyday action. Together, they discuss leadership alignment, permission to change and the role of human judgement as technology becomes more capable.

Keep in Touch

Follow The Human Intelligence Advantage for conversations about how leaders can turn AI investment into practical business value and bring their people with them.

If this episode raises a question your leadership team needs to discuss, share it with them. To enquire about executive advice, alignment workshops or AI adoption programmes, get in touch with Fiona.

Website: https://www.fionawilhelm.com/

Email: fiona@wilhelmgroup.com.au

LinkedIn: https://au.linkedin.com/in/fiona-wilhelm-22500522

Recorded and produced at The Podcast Boss podcast studio in Brisbane.

]]> Before you ask people to use AI, can you explain what your organisation wants to achieve with it? And just as importantly, what you won’t use it for?

In the first episode of The Human Intelligence Advantage, Fiona Wilhelm takes the interview seat to explore why successful AI adoption starts with a clear point of view. Drawing on her experience at PwC, KPMG and in client organisations, she discusses how storytelling helps people understand where the business is heading, why it matters and where they fit.

The conversation explores why strategy gets stuck in the ‘frozen middle’, where a leadership vision meets existing targets, established habits and uncertainty about who has permission to change things. Fiona shares practical approaches to building momentum, from colleagues demonstrating useful work to leaders openly addressing the questions employees are already asking.

For leaders deciding where to invest next, this episode offers a starting point: understand how work gets done, involve the people who know it best and give them the support to work differently.

In This Episode We Discuss:

- Having a point of view on AI: explaining what your organisation will and won’t do, in line with its values.

- Storytelling that creates alignment: helping people understand the direction and see their role in making it happen.

- Unfreezing the middle: addressing the targets, responsibilities and permissions that can keep teams working the old way.

- Moving from launch to everyday use: lessons from KPMG’s KymChat rollout, learning through doing and sharing practical examples.

- Looking beyond automation: questioning whether processes are needed and exploring how human expertise could create new services and revenue.

Links & Resources Mentioned

- AI in Action | The website shared in the conversation for events and further information.

- KPMG’s KymChat Launch | Background on the secure AI tool discussed in the episode.

- PwC’s BXT Approach | Further reading on bringing business, experience and technology together.

About the Guest

Fiona Wilhelm is an AI strategist, speaker and Director of Wilhelm Group, and the regular host of The Human Intelligence Advantage.

In this opening episode, Fiona takes the guest seat as John James interviews her about the thinking behind the podcast. Drawing on her experience at PwC, KPMG and with client organisations, she explores how leadership, storytelling and human expertise shape the value organisations get from AI.

Connect with Fiona:

- Website: https://www.fionawilhelm.com/

- LinkedIn: https://au.linkedin.com/in/fiona-wilhelm-22500522

About the Host

John James | Guest host for Episode 1

John James hosts this opening conversation with Fiona Wilhelm, exploring why AI strategies stall and what helps organisations move from ambition to everyday action. Together, they discuss leadership alignment, permission to change and the role of human judgement as technology becomes more capable.

Keep in Touch

Follow The Human Intelligence Advantage for conversations about how leaders can turn AI investment into practical business value and bring their people with them.

If this episode raises a question your leadership team needs to discuss, share it with them. To enquire about executive advice, alignment workshops or AI adoption programmes, get in touch with Fiona.

Website: https://www.fionawilhelm.com/

Email: fiona@wilhelmgroup.com.au

LinkedIn: https://au.linkedin.com/in/fiona-wilhelm-22500522

Recorded and produced at The Podcast Boss podcast studio in Brisbane.

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