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<channel>
    <title>Shepherding Chaos</title>
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    <link>https://retail247.podbean.com</link>
    <description>Welcome to the Shepherding Chaos Podcast. Firstly a little explanation of the name: we’ve always felt that retail is a by nature a fairly chaotic world. We don’t mean that in a derogatory fashion, just that there are so many variables at play. Sales driven by environment, circumstance and changing customer preference including the technology they want, and are prepared to use, contribute to a multitude of influencing factors on the ultimate margin we achieve and therefore the amount of money we have to spend.

Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of dealing with this scenario is to acknowledge and embrace change and to manage through a process of encouragement, shepherding if you like, rather than blind rule following.

In the podcast, we’ll discuss subjects in the retail and retail technology world. We’ll also look to have guest speakers and generally share our thoughts in a light and thought provoking way.</description>
    <pubDate>Wed, 21 May 2025 11:58:55 +0100</pubDate>
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        <copyright>Copyright 2020 All rights reserved.</copyright>
    <category>Technology</category>
    <ttl>1440</ttl>
    <itunes:type>episodic</itunes:type>
          <itunes:summary>A light hearted look at all things in the world of retail technology.</itunes:summary>
        <itunes:author>Retail247</itunes:author>
<itunes:category text="Technology" />
<itunes:category text="Business" />
    <itunes:owner>
        <itunes:name>Retail247</itunes:name>
            </itunes:owner>
    	<itunes:block>No</itunes:block>
	<itunes:explicit>false</itunes:explicit>
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    <item>
        <title>Epiosde 18 - Delivering in Partnership</title>
        <itunes:title>Epiosde 18 - Delivering in Partnership</itunes:title>
        <link>https://retail247.podbean.com/e/epiosde-18-delivering-in-partnership/</link>
                    <comments>https://retail247.podbean.com/e/epiosde-18-delivering-in-partnership/#comments</comments>        <pubDate>Wed, 21 May 2025 11:58:55 +0100</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/8f95e238-4143-3a19-9989-5f519c9f7fbe</guid>
                                    <description><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247! In this episode of Shepherding Chaos, Martin is joined by Neil Sansom (CEO at SGS Engineering) and Brad Houldsworth (Strategy Director at Remarkable) to discuss SGS's IT/ecom strategy, and how the partnership between R247 and Remarkable ensures SGS's success.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p><a href='https://r247origin.com/'>https://r247origin.com/</a></p>
<p><a href='https://r247archean.com/'>https://r247archean.com/</a></p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247! In this episode of Shepherding Chaos, Martin is joined by Neil Sansom (CEO at SGS Engineering) and Brad Houldsworth (Strategy Director at Remarkable) to discuss SGS's IT/ecom strategy, and how the partnership between R247 and Remarkable ensures SGS's success.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p><a href='https://r247origin.com/'>https://r247origin.com/</a></p>
<p><a href='https://r247archean.com/'>https://r247archean.com/</a></p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/kxms8b563qn94hrt/Episode_18_Master_2025-05-11_1300bwehv.mp3" length="32041621" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Welcome to the Shepherding Chaos podcast by Retail247! In this episode of Shepherding Chaos, Martin is joined by Neil Sansom (CEO at SGS Engineering) and Brad Houldsworth (Strategy Director at Remarkable) to discuss SGS's IT/ecom strategy, and how the partnership between R247 and Remarkable ensures SGS's success.
https://retail247.com/​​​​ 
https://r247origin.com/
https://r247archean.com/]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1988</itunes:duration>
                <itunes:episode>19</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 17 - Acting Local with Remote Resource</title>
        <itunes:title>Episode 17 - Acting Local with Remote Resource</itunes:title>
        <link>https://retail247.podbean.com/e/episode-17-acting-local-with-remote-resource/</link>
                    <comments>https://retail247.podbean.com/e/episode-17-acting-local-with-remote-resource/#comments</comments>        <pubDate>Thu, 05 Dec 2024 08:52:15 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/726120e0-999b-352f-a328-7ceb37287cae</guid>
                                    <description><![CDATA[<p>In this episode of Shepherding Chaos, Martin is joined by Steve Smart and Vishal Shah from PMC.</p>
<p>They discuss how Retail247 employ a remote PMC team to enhance our development capabilities, and why it works so well.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p>Retail247 is a leading SaaS solutions provider and consultancy, offering advanced platforms to help retailers optimise their operations. Our highly configurable product data platform, Origin, enables seamless management and organisation of product data. We also offer Archean, an innovative stock management platform designed to deliver real-time stock visibility.</p>
<p>Both solutions are designed to be flexible and scalable, catering to a wide range of businesses within the retail industry. Retail247’s expertise and technology make us a trusted partner for companies seeking to enhance efficiency and drive growth through improved product and stock data management.</p>
<p>#Origin #PIM #retail247 #retailtech #retailsolution #retailpodcast #newpodcast #techpodcast</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode of Shepherding Chaos, Martin is joined by Steve Smart and Vishal Shah from PMC.</p>
<p>They discuss how Retail247 employ a remote PMC team to enhance our development capabilities, and why it works so well.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p>Retail247 is a leading SaaS solutions provider and consultancy, offering advanced platforms to help retailers optimise their operations. Our highly configurable product data platform, Origin, enables seamless management and organisation of product data. We also offer Archean, an innovative stock management platform designed to deliver real-time stock visibility.</p>
<p>Both solutions are designed to be flexible and scalable, catering to a wide range of businesses within the retail industry. Retail247’s expertise and technology make us a trusted partner for companies seeking to enhance efficiency and drive growth through improved product and stock data management.</p>
<p>#Origin #PIM #retail247 #retailtech #retailsolution #retailpodcast #newpodcast #techpodcast</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/geu8aqnzv66kqsiv/Retail247_Podcast_Episode_17_Steve_Smart_Vishal_Shah_2024_11_25_18307bbfg.mp3" length="46475004" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode of Shepherding Chaos, Martin is joined by Steve Smart and Vishal Shah from PMC.
They discuss how Retail247 employ a remote PMC team to enhance our development capabilities, and why it works so well.
https://retail247.com/​​​​ 
Retail247 is a leading SaaS solutions provider and consultancy, offering advanced platforms to help retailers optimise their operations. Our highly configurable product data platform, Origin, enables seamless management and organisation of product data. We also offer Archean, an innovative stock management platform designed to deliver real-time stock visibility.
Both solutions are designed to be flexible and scalable, catering to a wide range of businesses within the retail industry. Retail247’s expertise and technology make us a trusted partner for companies seeking to enhance efficiency and drive growth through improved product and stock data management.
#Origin #PIM #retail247 #retailtech #retailsolution #retailpodcast #newpodcast #techpodcast]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1936</itunes:duration>
                <itunes:episode>18</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 16 - Digital Product Passports</title>
        <itunes:title>Episode 16 - Digital Product Passports</itunes:title>
        <link>https://retail247.podbean.com/e/episode-16-digital-product-passports/</link>
                    <comments>https://retail247.podbean.com/e/episode-16-digital-product-passports/#comments</comments>        <pubDate>Mon, 29 Jan 2024 09:04:42 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/3f2025ef-243e-34d7-8e9d-44e52efaf928</guid>
                                    <description><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247! In this episode of Shepherding Chaos, Martin and Alan discuss all things Digital Product Passports. They cover questions like 'what do we know about DPPs?', 'how will retailers respond?' and 'how will the public respond?'. To learn more about the road to DPP compliancy, get in touch.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p><a href='https://r247origin.com/'>https://r247origin.com/</a></p>
<p><a href='https://r247archean.com/'>https://r247archean.com/</a></p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247! In this episode of Shepherding Chaos, Martin and Alan discuss all things Digital Product Passports. They cover questions like 'what do we know about DPPs?', 'how will retailers respond?' and 'how will the public respond?'. To learn more about the road to DPP compliancy, get in touch.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p><a href='https://r247origin.com/'>https://r247origin.com/</a></p>
<p><a href='https://r247archean.com/'>https://r247archean.com/</a></p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/75d3xh/Retail247_Podcast_16_Alan_Morris_AUDIO_ONLY_2024-01-16_11007pqru.mp3" length="46031257" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Welcome to the Shepherding Chaos podcast by Retail247! In this episode of Shepherding Chaos, Martin and Alan discuss all things Digital Product Passports. They cover questions like 'what do we know about DPPs?', 'how will retailers respond?' and 'how will the public respond?'. To learn more about the road to DPP compliancy, get in touch.
https://retail247.com/​​​​ 
https://r247origin.com/
https://r247archean.com/]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1915</itunes:duration>
                <itunes:episode>17</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 15 Part 2 - The Tech Talk with John Best</title>
        <itunes:title>Episode 15 Part 2 - The Tech Talk with John Best</itunes:title>
        <link>https://retail247.podbean.com/e/episode-15-part-2-the-tech-talk-with-john-best/</link>
                    <comments>https://retail247.podbean.com/e/episode-15-part-2-the-tech-talk-with-john-best/#comments</comments>        <pubDate>Fri, 05 Jan 2024 10:04:19 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/c1c0258d-b37a-348e-a57d-b36245f3dc6e</guid>
                                    <description><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by John Best, Head of Innovation here at Retail247. The pair discuss their history of working together, how Origin and Archean have been developed and the future of technology within the retail industry. Part 1 also available.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p><a href='https://r247origin.com/'>https://r247origin.com/</a></p>
<p><a href='https://r247archean.com/'>https://r247archean.com/</a></p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by John Best, Head of Innovation here at Retail247. The pair discuss their history of working together, how Origin and Archean have been developed and the future of technology within the retail industry. Part 1 also available.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p><a href='https://r247origin.com/'>https://r247origin.com/</a></p>
<p><a href='https://r247archean.com/'>https://r247archean.com/</a></p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/v34sjd/Podcast_15_Part_2_John_Best_AUDIO_ONLY_2023-11-26_0700_-_Edited9zylo.mp3" length="37718019" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by John Best, Head of Innovation here at Retail247. The pair discuss their history of working together, how Origin and Archean have been developed and the future of technology within the retail industry. Part 1 also available.
https://retail247.com/​​​​ 
https://r247origin.com/
https://r247archean.com/]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1560</itunes:duration>
                <itunes:episode>16</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 15 Part 1 - The Tech Talk with John Best</title>
        <itunes:title>Episode 15 Part 1 - The Tech Talk with John Best</itunes:title>
        <link>https://retail247.podbean.com/e/episode-15-the-tech-talk-with-john-best/</link>
                    <comments>https://retail247.podbean.com/e/episode-15-the-tech-talk-with-john-best/#comments</comments>        <pubDate>Mon, 04 Dec 2023 09:10:01 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/91c8ffda-8efb-3e8c-ac28-e61454c9a6e5</guid>
                                    <description><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by John Best, Head of Innovation here at Retail247. The pair discuss their history of working together, how Origin and Archean have been developed and the future of technology within the retail industry. Part 2 coming soon!</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p><a href='https://r247origin.com/'>https://r247origin.com/</a></p>
<p><a href='https://r247archean.com/'>https://r247archean.com/</a></p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by John Best, Head of Innovation here at Retail247. The pair discuss their history of working together, how Origin and Archean have been developed and the future of technology within the retail industry. Part 2 coming soon!</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p><a href='https://r247origin.com/'>https://r247origin.com/</a></p>
<p><a href='https://r247archean.com/'>https://r247archean.com/</a></p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/j77zte/Podcast_15_Part_1_John_Best_AUDIO_ONLY_2023-11-26_0700_-_Edited6z2cn.mp3" length="47150557" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by John Best, Head of Innovation here at Retail247. The pair discuss their history of working together, how Origin and Archean have been developed and the future of technology within the retail industry. Part 2 coming soon!
https://retail247.com/​​​​ 
https://r247origin.com/
https://r247archean.com/]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1955</itunes:duration>
                <itunes:episode>15</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 14 - The Crew Clothing Technology Journey with Richard Surman</title>
        <itunes:title>Episode 14 - The Crew Clothing Technology Journey with Richard Surman</itunes:title>
        <link>https://retail247.podbean.com/e/episode-14-the-crew-clothing-technology-journey-with-richard-surman/</link>
                    <comments>https://retail247.podbean.com/e/episode-14-the-crew-clothing-technology-journey-with-richard-surman/#comments</comments>        <pubDate>Tue, 14 Nov 2023 10:44:24 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/ec9fa870-a6ca-345d-b4fb-e36f3a3cba84</guid>
                                    <description><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by Richard Surman, Head of IT at Crew Clothing. The pair discuss Crew Clothing's technology strategy, and how Retail247 has been a part of it ever since Richard began his tenure at Crew Clothing in 2020.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p><a href='https://r247origin.com/'>https://r247origin.com/</a></p>
<p><a href='https://r247archean.com/'>https://r247archean.com/</a></p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by Richard Surman, Head of IT at Crew Clothing. The pair discuss Crew Clothing's technology strategy, and how Retail247 has been a part of it ever since Richard began his tenure at Crew Clothing in 2020.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p><a href='https://r247origin.com/'>https://r247origin.com/</a></p>
<p><a href='https://r247archean.com/'>https://r247archean.com/</a></p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/i2hrnr/Episode_14_Richard_Surman_AUDIO_ONLY_2023-11-07_11009oh5z.mp3" length="19775264" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by Richard Surman, Head of IT at Crew Clothing. The pair discuss Crew Clothing's technology strategy, and how Retail247 has been a part of it ever since Richard began his tenure at Crew Clothing in 2020.
https://retail247.com/​​​​ 
https://r247origin.com/
https://r247archean.com/]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>823</itunes:duration>
                <itunes:episode>14</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 13 -The Show Must Go On with Matt Bradley</title>
        <itunes:title>Episode 13 -The Show Must Go On with Matt Bradley</itunes:title>
        <link>https://retail247.podbean.com/e/episode-13-the-show-must-go-on-with-matt-bradley/</link>
                    <comments>https://retail247.podbean.com/e/episode-13-the-show-must-go-on-with-matt-bradley/#comments</comments>        <pubDate>Mon, 03 Jul 2023 10:27:30 +0100</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/37027c34-92be-363e-943e-332b76aac0ad</guid>
                                    <description><![CDATA[<p>Welcome to Shepherding Chaos, the podcast by Retail247. In Episode 13, Martin (CEO of Retail247) and Lucy (Marketing Executive at Retail247) are joined by Matt Bradley, Director of the Retail Technology Show. Martin and Lucy ask Matt for advice as Retail247 are having their first stand at RTS 2024.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p>We offer innovative solutions (such as our PIM platform, Origin and our stock platform, Quantum) as well as project delivery services. Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of dealing with this scenario is to acknowledge and embrace change and to manage through a process of encouragement, shepherding if you like, rather than blind rule following. In the podcast, we discuss subjects in the retail and retail technology world. </p>
<p>#Origin #PIM #retail247 #retailtech #retailsolution #retailpodcast #newpodcast #techpodcast</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Welcome to Shepherding Chaos, the podcast by Retail247. In Episode 13, Martin (CEO of Retail247) and Lucy (Marketing Executive at Retail247) are joined by Matt Bradley, Director of the Retail Technology Show. Martin and Lucy ask Matt for advice as Retail247 are having their first stand at RTS 2024.</p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p>We offer innovative solutions (such as our PIM platform, Origin and our stock platform, Quantum) as well as project delivery services. Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of dealing with this scenario is to acknowledge and embrace change and to manage through a process of encouragement, shepherding if you like, rather than blind rule following. In the podcast, we discuss subjects in the retail and retail technology world. </p>
<p>#Origin #PIM #retail247 #retailtech #retailsolution #retailpodcast #newpodcast #techpodcast</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/yt2f5g/Episode_13_Matt_Bradley_AUDIO_ONLY_2023-06-09_18008am7c.mp3" length="31571813" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Welcome to Shepherding Chaos, the podcast by Retail247. In Episode 13, Martin (CEO of Retail247) and Lucy (Marketing Executive at Retail247) are joined by Matt Bradley, Director of the Retail Technology Show. Martin and Lucy ask Matt for advice as Retail247 are having their first stand at RTS 2024.
https://retail247.com/​​​​ 
We offer innovative solutions (such as our PIM platform, Origin and our stock platform, Quantum) as well as project delivery services. Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of dealing with this scenario is to acknowledge and embrace change and to manage through a process of encouragement, shepherding if you like, rather than blind rule following. In the podcast, we discuss subjects in the retail and retail technology world. 
#Origin #PIM #retail247 #retailtech #retailsolution #retailpodcast #newpodcast #techpodcast]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1968</itunes:duration>
                <itunes:episode>13</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 12 - A CFO’s View of Tech in Retail</title>
        <itunes:title>Episode 12 - A CFO’s View of Tech in Retail</itunes:title>
        <link>https://retail247.podbean.com/e/shepherding-chaos-episode-12-a-cfo-s-view-of-tech-in-retail/</link>
                    <comments>https://retail247.podbean.com/e/shepherding-chaos-episode-12-a-cfo-s-view-of-tech-in-retail/#comments</comments>        <pubDate>Mon, 12 Jun 2023 16:53:23 +0100</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/fd8a737c-d2c8-3b1c-87f9-3d737b5ad603</guid>
                                    <description><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by Heather Wood-Stringer, CFO of LK Bennett, where they discuss how Heather's role as CFO means she oversees all IT functions within the business, and her opinions of different types of tech within retail.</p>
<p> </p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p> </p>
<p>We offer innovative solutions (such as our PIM platform, Origin and our stock platform, Quantum) as well as project delivery services. Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of dealing with this scenario is to acknowledge and embrace change and to manage through a process of encouragement, shepherding if you like, rather than blind rule following. In the podcast, we discuss subjects in the retail and retail technology world. </p>
<p> </p>
<p>#Origin #PIM #retail247 #retailtech #retailsolution #retailpodcast #newpodcast #techpodcast</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by Heather Wood-Stringer, CFO of LK Bennett, where they discuss how Heather's role as CFO means she oversees all IT functions within the business, and her opinions of different types of tech within retail.</p>
<p> </p>
<p><a href='https://retail247.com/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B'>https://retail247.com/​​​​ </a></p>
<p> </p>
<p>We offer innovative solutions (such as our PIM platform, Origin and our stock platform, Quantum) as well as project delivery services. Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of dealing with this scenario is to acknowledge and embrace change and to manage through a process of encouragement, shepherding if you like, rather than blind rule following. In the podcast, we discuss subjects in the retail and retail technology world. </p>
<p> </p>
<p>#Origin #PIM #retail247 #retailtech #retailsolution #retailpodcast #newpodcast #techpodcast</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/f4gknc/Episode_12_Heather_Wood_AUDIO_ONLY_2023-06-08_1400bnf7g.mp3" length="31658306" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by Heather Wood-Stringer, CFO of LK Bennett, where they discuss how Heather's role as CFO means she oversees all IT functions within the business, and her opinions of different types of tech within retail.
 
https://retail247.com/​​​​ 
 
We offer innovative solutions (such as our PIM platform, Origin and our stock platform, Quantum) as well as project delivery services. Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of dealing with this scenario is to acknowledge and embrace change and to manage through a process of encouragement, shepherding if you like, rather than blind rule following. In the podcast, we discuss subjects in the retail and retail technology world. 
 
#Origin #PIM #retail247 #retailtech #retailsolution #retailpodcast #newpodcast #techpodcast]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1974</itunes:duration>
                <itunes:episode>12</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 11 - The Retail Merry Go Round</title>
        <itunes:title>Episode 11 - The Retail Merry Go Round</itunes:title>
        <link>https://retail247.podbean.com/e/episode-11-the-retail-merry-go-round/</link>
                    <comments>https://retail247.podbean.com/e/episode-11-the-retail-merry-go-round/#comments</comments>        <pubDate>Wed, 15 Mar 2023 09:27:49 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/d2bbf85f-96f2-3d44-9012-456aadb5ab1c</guid>
                                    <description><![CDATA[<p>In this episode of Shepherding Chaos, our hosts Martin and Alan chat about how some retailers still need to improve upon their basic processes. At the end of the episode, they play the post-it note game!</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode of Shepherding Chaos, our hosts Martin and Alan chat about how some retailers still need to improve upon their basic processes. At the end of the episode, they play the post-it note game!</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/9yzuh9/Episode_11_Audio_Only_2023-01-27_1500a1s8o.mp3" length="38160270" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode of Shepherding Chaos, our hosts Martin and Alan chat about how some retailers still need to improve upon their basic processes. At the end of the episode, they play the post-it note game!]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1589</itunes:duration>
                <itunes:episode>11</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 10 - How Technology Underpins Customer Service with Cathy McCabe</title>
        <itunes:title>Episode 10 - How Technology Underpins Customer Service with Cathy McCabe</itunes:title>
        <link>https://retail247.podbean.com/e/episode10-how-technology-underpins-customer-service-with-cathy-mccabe/</link>
                    <comments>https://retail247.podbean.com/e/episode10-how-technology-underpins-customer-service-with-cathy-mccabe/#comments</comments>        <pubDate>Mon, 06 Feb 2023 08:57:55 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/41d3eb56-0dcf-3e59-b2a9-48e988b000a8</guid>
                                    <description><![CDATA[<p>In this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Co-Founder and CEO of clienteling app Proximity, Cathy McCabe, to chat about how technology underpins customer service.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Co-Founder and CEO of clienteling app Proximity, Cathy McCabe, to chat about how technology underpins customer service.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/h3gyrp/Episode_10_Audio_Only_2023-01-27_0920bcxv5.mp3" length="45122912" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Co-Founder and CEO of clienteling app Proximity, Cathy McCabe, to chat about how technology underpins customer service.]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1879</itunes:duration>
                <itunes:episode>10</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 9 - The Greatest Showman with Matt Bradley</title>
        <itunes:title>Episode 9 - The Greatest Showman with Matt Bradley</itunes:title>
        <link>https://retail247.podbean.com/e/episode-9-the-greatest-showman-with-matt-bradley/</link>
                    <comments>https://retail247.podbean.com/e/episode-9-the-greatest-showman-with-matt-bradley/#comments</comments>        <pubDate>Tue, 13 Sep 2022 14:42:57 +0100</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/f075af1a-21f9-346e-8413-09b6fd0b4c5a</guid>
                                    <description><![CDATA[<p>In this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Director of the Retail Technology Show, Matt Bradley. Titled ‘The Greatest Showman’, reflecting Matt’s stellar event back in April, Martin, Alan and Matt discuss how Matt has adapted the show over the years, similarly to how we continue to adapt our solutions, to ensure it remains an industry staple.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Director of the Retail Technology Show, Matt Bradley. Titled ‘The Greatest Showman’, reflecting Matt’s stellar event back in April, Martin, Alan and Matt discuss how Matt has adapted the show over the years, similarly to how we continue to adapt our solutions, to ensure it remains an industry staple.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/i2zs47/Shepherding_Chaos_Ep99oqjt.mp3" length="51895295" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Director of the Retail Technology Show, Matt Bradley. Titled ‘The Greatest Showman’, reflecting Matt’s stellar event back in April, Martin, Alan and Matt discuss how Matt has adapted the show over the years, similarly to how we continue to adapt our solutions, to ensure it remains an industry staple.]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>2594</itunes:duration>
                <itunes:episode>9</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 8 - If I had a million pounds... with Richard Surman, Head of IT at Crew Clothing</title>
        <itunes:title>Episode 8 - If I had a million pounds... with Richard Surman, Head of IT at Crew Clothing</itunes:title>
        <link>https://retail247.podbean.com/e/episode-8-if-i-had-a-million-pounds-with-richard-surman-head-of-it-at-crew-clothing/</link>
                    <comments>https://retail247.podbean.com/e/episode-8-if-i-had-a-million-pounds-with-richard-surman-head-of-it-at-crew-clothing/#comments</comments>        <pubDate>Tue, 02 Nov 2021 14:18:12 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/ea9d42b8-7d90-3b40-9bba-cb73504d7ae8</guid>
                                    <description><![CDATA[<p>If we had a million pounds to spend on retail technology, what would we spend it on? Martin and Alan are joined by Richard Surman, Head of IT at Crew Clothing for this episode of Shepherding Chaos.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>If we had a million pounds to spend on retail technology, what would we spend it on? Martin and Alan are joined by Richard Surman, Head of IT at Crew Clothing for this episode of Shepherding Chaos.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/7gngi5/Episode_8ap38i.mp3" length="35170136" type="audio/mpeg"/>
        <itunes:summary><![CDATA[If we had a million pounds to spend on retail technology, what would we spend it on? Martin and Alan are joined by Richard Surman, Head of IT at Crew Clothing for this episode of Shepherding Chaos.]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1758</itunes:duration>
                <itunes:episode>8</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 7 - Sustainability within Retail with Dr. Esther Pugh</title>
        <itunes:title>Episode 7 - Sustainability within Retail with Dr. Esther Pugh</itunes:title>
        <link>https://retail247.podbean.com/e/sustainability-within-retail-with-dr-esther-pugh/</link>
                    <comments>https://retail247.podbean.com/e/sustainability-within-retail-with-dr-esther-pugh/#comments</comments>        <pubDate>Wed, 28 Jul 2021 14:04:02 +0100</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/282bd3af-0b7e-3f06-82a7-a3108cda3348</guid>
                                    <description><![CDATA[<p>On this edition of Shepherding Chaos, Retail247's Non-Executive Director, Alan Morris, sits down with Dr. Esther Pugh. Esther is Doctor of Philosophy, and a Senior Lecturer in Retail, Marketing and Consumer Behaviour at Leeds Beckett University. Together they discuss sustainability within the retail industry and how technology can help brands and retailers to become more sustainable. </p>
]]></description>
                                                            <content:encoded><![CDATA[<p>On this edition of Shepherding Chaos, Retail247's Non-Executive Director, Alan Morris, sits down with Dr. Esther Pugh. Esther is Doctor of Philosophy, and a Senior Lecturer in Retail, Marketing and Consumer Behaviour at Leeds Beckett University. Together they discuss sustainability within the retail industry and how technology can help brands and retailers to become more sustainable. </p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/9m6m7d/Shepherding_Chaos_-_DrEstherbiccx.mp3" length="44589891" type="audio/mpeg"/>
        <itunes:summary><![CDATA[On this edition of Shepherding Chaos, Retail247's Non-Executive Director, Alan Morris, sits down with Dr. Esther Pugh. Esther is Doctor of Philosophy, and a Senior Lecturer in Retail, Marketing and Consumer Behaviour at Leeds Beckett University. Together they discuss sustainability within the retail industry and how technology can help brands and retailers to become more sustainable. ]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>2229</itunes:duration>
                <itunes:episode>7</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 6 - Supplier or Partner?</title>
        <itunes:title>Episode 6 - Supplier or Partner?</itunes:title>
        <link>https://retail247.podbean.com/e/episode-6-supplier-or-partner/</link>
                    <comments>https://retail247.podbean.com/e/episode-6-supplier-or-partner/#comments</comments>        <pubDate>Tue, 20 Apr 2021 09:23:33 +0100</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/3bae6841-b931-34f4-b8d2-206487666e7f</guid>
                                    <description><![CDATA[<p>This episode is all about ‘Client - Supplier Relationships’ and the importance of partnerships. We discuss niche retail focussed suppliers having an advantage over companies that are considered more generic.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>This episode is all about ‘Client - Supplier Relationships’ and the importance of partnerships. We discuss niche retail focussed suppliers having an advantage over companies that are considered more generic.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/wva2se/Shepherding_Chaos_-_What_makes_a_partnership6lfd2.mp3" length="23419737" type="audio/mpeg"/>
        <itunes:summary><![CDATA[This episode is all about ‘Client - Supplier Relationships’ and the importance of partnerships. We discuss niche retail focussed suppliers having an advantage over companies that are considered more generic.]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1170</itunes:duration>
                <itunes:episode>6</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Epsiode 5 - Disruptive Technology</title>
        <itunes:title>Epsiode 5 - Disruptive Technology</itunes:title>
        <link>https://retail247.podbean.com/e/epsiode-5-disruptive-technology/</link>
                    <comments>https://retail247.podbean.com/e/epsiode-5-disruptive-technology/#comments</comments>        <pubDate>Mon, 08 Feb 2021 15:38:42 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/7b76e1fb-a265-3c09-894a-2cbf31212a28</guid>
                                    <description><![CDATA[<p>In episode 5 we take a look at technology that we class as disruptive and how it enables innovation.</p>
<p> </p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In episode 5 we take a look at technology that we class as disruptive and how it enables innovation.</p>
<p> </p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/txp5dt/Shepherding_Chaos_Ep57br0u.mp3" length="23210235" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In episode 5 we take a look at technology that we class as disruptive and how it enables innovation.
 ]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1160</itunes:duration>
                <itunes:episode>5</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Epsiode 4 - Five Rubbish Things</title>
        <itunes:title>Epsiode 4 - Five Rubbish Things</itunes:title>
        <link>https://retail247.podbean.com/e/epsiode-1-five-rubbish-things/</link>
                    <comments>https://retail247.podbean.com/e/epsiode-1-five-rubbish-things/#comments</comments>        <pubDate>Mon, 21 Dec 2020 15:12:36 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/a80bd74f-bfa4-3268-ae24-6804226c6be0</guid>
                                    <description><![CDATA[<p>2020 has obviously been a rubbish year and there are many things that we'd get rid of if we could. In this end of year episode we take a quick look at the five retail technology related observations we'd consign to the bin.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>2020 has obviously been a rubbish year and there are many things that we'd get rid of if we could. In this end of year episode we take a quick look at the five retail technology related observations we'd consign to the bin.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/i3bdhk/Shepherding_Chaos_Ep467d21.mp3" length="16919949" type="audio/mpeg"/>
        <itunes:summary><![CDATA[2020 has obviously been a rubbish year and there are many things that we'd get rid of if we could. In this end of year episode we take a quick look at the five retail technology related observations we'd consign to the bin.]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>845</itunes:duration>
                <itunes:episode>4</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 3 - IT &amp; The Business</title>
        <itunes:title>Episode 3 - IT &amp; The Business</itunes:title>
        <link>https://retail247.podbean.com/e/episode-3-it-the-business/</link>
                    <comments>https://retail247.podbean.com/e/episode-3-it-the-business/#comments</comments>        <pubDate>Wed, 02 Dec 2020 16:18:11 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/4435ba99-8212-3790-82c9-b18ff901dc9e</guid>
                                    <description><![CDATA[<p>In this episode we discuss how technology functions should consider themselves and integral part of any business rather than an 'outsider' craving influence.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode we discuss how technology functions should consider themselves and integral part of any business rather than an 'outsider' craving influence.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/nff4xb/Shepherding_Chaos_Ep38q6wh.mp3" length="36940194" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode we discuss how technology functions should consider themselves and integral part of any business rather than an 'outsider' craving influence.]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1846</itunes:duration>
                <itunes:episode>3</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Episode 2 - Empowered Customer Service</title>
        <itunes:title>Episode 2 - Empowered Customer Service</itunes:title>
        <link>https://retail247.podbean.com/e/shepherding-chaos-epsiode-2/</link>
                    <comments>https://retail247.podbean.com/e/shepherding-chaos-epsiode-2/#comments</comments>        <pubDate>Thu, 12 Nov 2020 16:03:01 +0000</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/e905bcee-5f4a-39fa-83f0-1587618681b6</guid>
                                    <description><![CDATA[<p>In this episode we discuss how technology can, and should, contribute to customer service. </p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode we discuss how technology can, and should, contribute to customer service. </p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/3agkrt/Shepherding_Chaos_Ep_2bqa52.mp3" length="29770104" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode we discuss how technology can, and should, contribute to customer service. ]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>1488</itunes:duration>
                <itunes:episode>2</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Epsiode 1 - The Constant of Change</title>
        <itunes:title>Epsiode 1 - The Constant of Change</itunes:title>
        <link>https://retail247.podbean.com/e/shepherding-chaos-epsiode-1/</link>
                    <comments>https://retail247.podbean.com/e/shepherding-chaos-epsiode-1/#comments</comments>        <pubDate>Tue, 06 Oct 2020 21:08:58 +0100</pubDate>
        <guid isPermaLink="false">retail247.podbean.com/6bc5bb9d-8244-3e5b-a7f2-2d6f570d1ebf</guid>
                                    <description><![CDATA[<p>In this first episode of our look at all things retail technology we discuss The Constant of Change and how the delivery of retail technology projects needs to adapt to a world where the pace of change is ever increasing.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this first episode of our look at all things retail technology we discuss The Constant of Change and how the delivery of retail technology projects needs to adapt to a world where the pace of change is ever increasing.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/ctwyb5/ShepherdingChaosEpisode1.mp3" length="51622055" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this first episode of our look at all things retail technology we discuss The Constant of Change and how the delivery of retail technology projects needs to adapt to a world where the pace of change is ever increasing.]]></itunes:summary>
        <itunes:author>Retail247</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>2580</itunes:duration>
                <itunes:episode>1</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
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