The episode offers practical advice for managers: be present, look for pressure points across roles, and treat minor pains as diagnostic cues to prevent larger incidents. Martha translates high-level ideas into actionable steps leaders can use tomorrow.

The episode invites organizations to reflect on whether their programs focus on hazard removal, resilience building, or both, and emphasizes paying attention to incremental improvements (or erosions) in safety culture and practice.

The episode shares practical stories and techniques for asking better questions, listening more, and scaling conversational practices across organizations to improve safety, trust, and performance.

The conversation covers cultural differences in risk perception, village success planning, measuring workforce capacity with role-specific “bingo” competencies, and the importance of humility, vulnerability, and leadership in creating meaningful safety outcomes.

The episode emphasizes practical ways to build resilient systems, nurture learning teams, and make safety training engaging and effective.

The episode explains how learning teams prioritize asking better questions, collecting the right data, and designing system-focused solutions. Conklin describes how this approach spread across the lab and why it remains a fast, effective tool for operational improvement.

They explore controversial views—treating workers as problem-solvers, tensions between engineering/energy-based approaches and systemic/new-view thinking—and use real examples to show why designing systems that absorb variation matters more than trying to eliminate risk.

Wood's most recent writing on this is available in the Bulletin of Atomic Scientists called:  Cheaper, Faster, and Who Gives a Damn about Anything Else.

The episode connects space, aviation, cloud outages, and AI-driven engineering to show why coordinated foresight and cross-disciplinary cooperation are essential to prevent far-reaching harm in today’s complex systems.

They also cover cultural change, the role of procedures, adaptive behavior, and the potential—and risks—of AI in safety, all delivered with a mix of practical advice and light-hearted rapid-fire questions.

The workshop in Santa Fe (March 31–April 1) invites healthcare and high‑risk industry professionals to move from “what” happened to “how” to apply lessons in practice. For more information or to register, contact officetoddconklin@gmail.com.

Key takeaways: think of sleep like a bank account (sleep debt), "start in the black" before major schedule changes, the benefits of strategic naps, and systemic ways organizations can reduce fatigue to improve performance, health, and safety.

He mixes personal travel and Olympics anecdotes, touches on aviation and healthcare examples, and invites listeners to a hands-on workshop to explore these ideas further.

Using examples from pediatric intensive care and other domains, the conversation highlights pockets of progress, the danger of idea corruption, and the need to embrace experimentation, rethink systems, and find the next generation of thinkers to advance safety practice.

It covers the data, the frontline-led solutions, the narrowing of racial disparities, and an invitation to a small conference in Santa Fe to learn and share improvement practices.

Listeners will hear about the meeting goals (March 31–April 1), opportunities to chart the event, and practical tactics for organizations to identify and respond to accumulating risks, with cross-industry lessons and a focus on improving safety culture.

He highlights the need to set roles before incidents occur, contrasts accountability with performance management, and announces a case-study workshop about Redonda’s Vanderbilt story in Santa Fe (March 31–April 1).

The episode also touches on automation risks, the limits of frequency-based measures, and the need for better leading indicators and verification practices to keep systems safe even when nothing appears to go wrong.

Conklin urges listeners to choose kindness, psychological safety, and deliberate planning—start the job when the right controls are in place—rather than beginning from hate, division, or aggression. He links these opening choices to organizational resilience, safety, and reliability.

The episode is a New Year’s call to focus on how we start conversations and work: start safe, be kind, and build cultures that help people succeed in difficult and high-risk environments.

9. Host shares personal travel highlights and experiments in gratitude and generosity.

8. Announces a 2017 focus on seeking and affirming the fundamental goodness in people.

7. Reviews safety’s evolution: from compliance (Safety One) to safety-by-design (process safety).

6. Explains the current phase emphasizing human performance and managing variability rather than blaming workers.

5. Notes that incidents have become rarer and traditional metrics are less predictive.

4. Discusses fatalities as outlier events that require different thinking and study.

3. Invites listeners to run small sociological experiments to improve everyday interactions.

2. Celebrates the collective progress in safety and the privilege of contributing to that change.

1. Ends with a New Year’s wish: be with each other, keep managing uncertainty wisely, and have a great 2017.

When the world feels difficult, instead of meeting pain with pain, reflect on the people, support, and good things in your life. Gratitude helps you move forward with strength and perspective.

Learn something every day, have fun, and be good to each other.

Host Todd Conklin explains how these measurable and observable indicators link engineering controls with human and organizational factors, and why monitoring them regularly helps leaders improve resilience and manage high‑risk operations more effectively.

Day one features Redonda’s narrative and panel discussion; day two focuses on hands‑on learning and innovation. Please attend, this workshop will be amazingly good for the soul!

For tickets and details visit hopconference.com.

Highlights include treating near-misses as learning opportunities, practical tips for pilots to increase recoverability, and real-world examples from naval operations and long-term flying experience.

The episode also covers how AI was used to reorganize the book’s ideas and help craft its ending, and offers practical reframes: treat safety as a capacity, see workers as system monitors, and retool systems to match capacity with risk. The book is available now.

The discussion outlines the core ideas: safety as the presence of capacity, the three R's (redefine safety, reframe the worker, relearn investigation), and a five-stage practical blueprint for leaders, safety professionals, frontline workers, supervisors, and system integration.

Short and practical, the episode is a teaser for the book and invites listeners to reflect on whether their organizations maintain the resilience, confidence, and systems needed to recover when things go wrong.

They draw on examples from Los Alamos, AWS outages, SpaceX and everyday technology to show how organizations can design systems that tolerate failure and learn from it.

Listeners will get practical insights into the five principles of human performance and how to build resilient systems that fail safely and recover quickly.

Todd shares stories about writing his books, engaging with workers, and practical steps leaders can take to build confidence and capacity while fostering a learning culture.

The episode explores the chilling effects of criminalizing mistakes, the human cost across patients and providers, and the case for shifting from blame to system-focused learning and improvement.

RaDonda describes how workarounds, unclear documentation in radiology, drug supply changes, and interruptions combined to produce a tragic outcome, and she explains the immediate clinical response. The episode sets up a follow-up discussion about what was learned and how systems can be improved.

Speakers discuss the limits of traditional metrics, the power of real-time monitoring, shifting focus from managing risk to maintaining control, validating controls in the field, learning teams, contractor relationships, and prioritizing high-information events. Anecdotes and practical guidance illustrate how organizations can learn without blame.

He connects blame to misunderstandings about human error, emphasizes psychological safety, and urges leaders to ask "what failed" before asking "who failed," while sharing personal anecdotes and reflections.

Set in Santa Fe with lighthearted moments (including breakfast burritos and a cheese debate), the episode blends history, practical insight and a call to stay curious about evolving workplace complexity.

They dig into HOP and related safety approaches, debate top-down versus middle-out change, discuss the importance of language and unlearning, and explore how to turn belief into practical skill and behavior.

The episode offers real-world insights on piloting change, engaging leaders and middle managers, and learning from others who have adapted these ideas in novel ways.

They critique traditional investigations, surveys, and risk matrices, and discuss practical ideas for building capacity, worker agency, psychological safety, and resilient operations.

It summarizes practical approaches—accepting the risk, assuming "when, not if," using technology and visual reminders, and responding with understanding rather than judgment—to create system-level changes that improve recoverability and prevent future tragedies.

The episode emphasizes leadership’s role, DIY team practices for recognizing risk, responding early, and adapting effectively across industries—from frontline staff to executives.

They explore why criminalizing mistakes harms learning, how design and billing pressures shape medication cabinets and workflows, the limits of “zero harm,” and the case for recoverability/rescuability, cross-industry learning, and leadership-driven transparency across hospitals.

Krause shares his journey from pioneering behavioral-based safety techniques to exploring the pivotal role leaders play in mitigating catastrophic events. The conversation highlights the significance of leadership decision-making in shaping organizational culture and safety outcomes.

Discover how historical safety models have informed current practices and gain insights into the challenges and advancements in the safety domain, all set against the vibrant backdrop of their meeting in Santa Fe. Tune in to uncover these transformative ideas and the evolving landscape of workplace safety.

Throughout this conversation, Dox Brown, an enthusiast in AI's educational implications, shares insights into how AI can augment human roles rather than replace them. Discover AI's capability to handle large data analysis, predict patterns, and assist in creative processes, transforming how we interact with technology in our day-to-day routines.

This episode challenges common fears by offering a refreshing perspective on AI's role as a tool of kindness and empathy, encouraging a broader dialogue about its place in future workplaces. Tune in for a fascinating journey into how AI may redefine human-oriented work and what it truly means to collaborate with intelligent systems.

Throughout the episode, Todd and Jennifer explore how traditional views on leadership and workforce development are outdated, urging leaders to see workers as solutions rather than problems. They share their experiences and learning moments that shifted their paradigms and offer guidance for navigating the chaotic and unpredictable modern business environment.

Join Todd and Jennifer as they reflect on their collaborative process and the critical lessons from their book, offering valuable perspectives for leaders aiming to adapt and thrive in today's dynamic world.

Dive into the nuances of human and organizational learning as Shane and Todd reflect on their decades-long journey, touching upon personal anecdotes and professional insights. Professor Woods contributes his expertise on the complexities of maintaining safety in aviation and beyond, highlighting the essential interplay of technology, human factors, and leadership in high-stakes environments. This episode is a thought-provoking exploration of the past, present, and future of safety and learning—an invaluable listen for anyone interested in organizational excellence.

Rob shares insights into transitioning from operational roles to a leadership position, focusing on listening and adapting to the needs of the company, while providing a compelling narrative on using past experiences to build future strategies.

In a dynamic conversation, Todd and Rob discuss the ever-changing landscape of work and the complexities organizations face due to technological advancements, as well as the human elements that impact safety and resilience. They emphasize the importance of keeping dialogues open, inviting new ideas, and making space for the next generation to lead the way.

Listen in for practical takeaways and thought-provoking insights into building organizational resilience and the human factors that drive success. A conversation not to be missed for anyone looking to enhance their leadership capabilities and embrace the inevitable evolution of work.

Listen as they discuss the importance of fostering a culture where reporting is appreciated, not feared, and explore the role of leaders in utilizing data gathered from learning teams for continuous improvement. Bob shares his experiences and insights on encouraging leaders to look for opportunities to say 'yes' rather than just identifying problems, fostering a collaborative environment that propels organizations forward.

Join the conversation on redefining success, breaking away from traditional blame-oriented responses, and focusing on systemic improvements that benefit not just safety, but quality and productivity as well. Gain valuable perspectives on how to effectively engage leaders in the learning process and inspire them to make data-driven decisions that promote growth and innovation.

The conversation also touches on the evolution of conference content, reflecting on past and present trends, while highlighting the role of academia in shaping the themes. Shane, known for his resilience work, discusses how safety measures evolve, often leading to unexpected outcomes. The hosts further explore ideas from renowned experts, updating concepts like just culture and shifting focus towards more dynamic monitoring and assurance in organizations.

With humorous anecdotes and reflective moments, this episode offers a unique perspective on the future of safety and the importance of embracing both change and continuity in professional learning environments.

Join Todd Conklin on this episode of the Pre-Accident Investigation Podcast as he delves into a fascinating open Q&A session recorded during a conference in Santa Fe. Our expert panel, including Bob Edwards, Andrea Baker, and Martha Acosta, shares valuable insights into transforming skepticism into a driving force for change within workplace safety culture. Explore how leaders can foster curiosity, handle resistance, and leverage skepticism to drive meaningful discussions around safety and performance improvement. Whether dealing with management skepticism or the challenges of workforce accountability, this episode offers practical advice and strategies to enhance learning and engagement in your organization.

Listen in as Todd and the panel navigate complex questions, providing a wealth of knowledge and experience on how to approach learning and change from a proactive standpoint. Discover how to shift from reactive to proactive strategies by addressing weak signals and enhancing resilience, all while honing your leadership and communication skills. Don't miss this opportunity to gain insights into fostering a culture of openness, safety, and continuous improvement in your organization.

The episode also features a captivating conversation with Sam Olliges, a young safety professional from Landmark Structures, who sheds light on the challenges and rewards of attracting and retaining skilled workers in the water tower construction industry. Discover the importance of micro experimentation, the art of making safety seamless, and how leadership can embark on a journey with their teams towards a safer future.

Whether you're interested in innovative safety solutions, the intricacies of human behavior, or simply want to hear insightful discussions from industry professionals, this episode offers valuable perspectives for all listeners. Don't miss out on this engaging exploration of safety, creativity, and resilience!

With insightful anecdotes, the episode brings to light the unseen pressures faced by individuals and the significant role leaders play in shaping organizational culture. As systems are pushed to their limits, Todd invites listeners to reflect on their own leadership choices and the type of world they want to help create. It's a thought-provoking episode that encourages deep reflection and meaningful dialogue.

In this insightful episode, we delve into the dynamics of progress, challenging the notion that it is linear. Todd explores the concept of 'aim small, miss small', encouraging small, deliberate changes for significant impact. He touches on leadership in times of uncertainty, emphasizing the role of strategic improvement in organizational success.

Stay tuned for exciting announcements, including upcoming conference details and groundbreaking book discussions. This episode is packed with innovative ideas, engaging stories, and practical strategies to enhance both personal and professional growth. Don't miss out - there's something for everyone!

The conversation highlights the importance of creating an environment where employees feel safe to share concerns without apprehension of repercussions. Effective communication and feedback play pivotal roles in fostering a culture where open dialogue is encouraged and valued.

Join us as we explore the elegant yet powerful insights into psychological safety, offering leaders practical strategies to enhance transparency and trust within their organizations. Learn why the way leaders respond to concerns is vital in shaping a resilient and proactive workforce.

Todd shares insights into a thrilling new bike trail by his home and the forthcoming Santa Fe conference that promises engaging discussions on high reliability and AI safety uses. The episode wraps with the reminder to dedicate time for self-care, even amid efforts to remain resilient and adaptive in our rapidly changing world.

The conversation focuses on causal reasoning, distinguishing it from negative reasoning, and the importance of learning how work is actually performed rather than pinpointing what did not happen. Throughout the episode, Todd and guests explore how this approach can transform not only investigations but also organizational learning and leadership strategies.

The episode reveals how industries can benefit from shifting their focus from corrective actions based on negatives to actions that truly reflect and enhance real work conditions. Join this discussion to better grasp the potential of transforming safety and reliability practices in your organization.

Join the team as they dissect the stages of change, from gaining leadership interest to integrating new safety philosophies within established systems. With anecdotes, humor, and insightful discourse, this episode offers practical insights into implementing transformative safety practices that enhance reliability and engagement.

Reflecting on lessons learned during the pandemic, Todd emphasizes the importance of monitoring progress and understanding the direction in which organizations are moving. He highlights the significance of building adaptive systems that can withstand unpredictability and thrive in challenging times.

Todd also shares personal anecdotes, including his excitement for an upcoming adventure, while offering valuable insights on fostering a diverse environment in decision-making processes.

The discussion highlights the importance of addressing leadership biases and adapting to contemporary workforce dynamics. With a focus on the critical notion of accountability, the episode explores how traditional leadership paradigms need to shift to manage the current landscape of uncertainty and rapid change.

Through qualitative observations of various organizations, Todd and Jennifer reveal insights into how the employment environment is changing and how leaders need to rethink their strategies. Tune in to discover how navigating toxicity and uncertainty can redefine leadership roles and expectations.

Thanks for listening.

Throughout this engaging conversation, Edgar Schein shares his experiences working with major companies and industries, illustrating how openness and trust are fundamental to creating a culture of safety and effectiveness. He emphasizes the significance of building strong interpersonal relationships within the workplace to foster an environment where employees feel safe to communicate potential issues.

Join us as we explore the evolution of management relationships, moving beyond traditional role-based dynamics to embrace deeper, more meaningful connections that can transform organizational effectiveness. This episode is packed with insights and real-world examples that highlight the importance of trust and openness as the cornerstones of a thriving workplace culture.

The conversation delves into the challenges of measuring safety improvements, the misconceptions surrounding safety practices, and the importance of redefining safety as a continuous capacity to do work well. Todd and Georgina explore the complexities of organizational change, discussing how progress is not always linear and how leadership must adapt to contextual requirements.

Listeners are invited to reflect on their own understanding of safety and leadership while considering the cultural and operational shifts necessary for effective change. This engaging episode promises a thought-provoking look at how industries can better create a safe and productive environment by embracing new strategies and ideas.

With a touch of humor and candor, he shares his observations on the dynamics of modern workforces and the evolving motivations driving organizations forward. Explore the impact of "encrapification" on systems and discover the tools necessary to maintain confidence and resilience in uncertain times.

This episode invites reflection on how leaders respond to challenges, the significance of learning, and the value of preserving cultural and contextual factors to drive positive outcomes. Whether you're navigating unpredictable weather or organizational changes, the conversation offers a roadmap to stay grounded by consistently delivering excellence.

Listen as Professor Woods shares insights on building competent and extensible systems, avoiding the pitfalls of compromising on safety fundamentals, and the importance of reciprocity and adaptive capacity. With references to historical incidents and contemporary examples, this discussion is a treasure trove of wisdom for anyone interested in systems engineering, safety, and innovation.

Discover the intriguing concept of 'kia tūpato', an attitude emphasizing caution over the conventional notion of safety, and how this aligns with risk management and competency in various cultural contexts. Through fascinating anecdotes and historical perspectives, Vance sheds light on how traditional Maori approaches to caution and risk have been adapted to contemporary challenges, such as those posed by the COVID-19 pandemic.

Join Todd and Vance as they discuss the importance of cultural awareness in health and safety, the powerful role of storytelling, and the need for evidence-based practices that truly resonate with indigenous values. This episode is a call to action for businesses and safety professionals to embrace diversity of thought and enhance workplace safety through cultural inclusivity.

Doug and Jim share their perspectives on shifting from traditional compliance to best practices, emphasizing the importance of worker participation and leadership within organizations. They address the challenges and opportunities that lie ahead, providing valuable insights into the future direction of OSHA.

This episode is a great listen for anyone interested in understanding how OSHA is fostering an environment of innovation while ensuring safety and how it's impacting both the regulatory landscape and workplace practices. Be sure to tune in to learn about these critical advancements and the vision for a safer workplace for all.

Listen as we delve into the life and contributions of James Reason, from his early conversations that expanded our understanding of organizational accidents to his influence in various sectors, including healthcare and aviation. Featuring a special tribute from David Woods, this episode reflects on Reason's enduring impact and challenges us to continue advancing in the world of safety and reliability.

Join us in remembering a man whose work has profoundly shaped the foundation of modern safety practices. In a unique tribute, we invite you to enjoy a sandwich with Swiss cheese, a nod to Reason's famous model, and reflect on his contributions to the field. Thank you, James Reason, for your remarkable influence on safety and human error research.

Doug and Jim open up about their time at OSHA, discussing what they feel proud of accomplishing, the challenges they faced, and the work they hope will continue. The conversation touches on the role of enforcement and discipline in leadership, as well as the importance of proactive safety measures.

Listeners are given a unique glimpse into the agency's internal workings and how the COVID-19 pandemic reshaped the way safety and compliance are perceived and implemented. Doug and Jim reflect on building trust within the organization and with the public while adapting to the uncertainty brought by the pandemic.

This episode offers valuable lessons for anyone interested in safety, compliance, and the dynamic role of regulatory bodies in making the world a safer place. Don't miss part two, where the conversation continues with more insights and reflections from these remarkable leaders.

Through a dynamic discussion with Marc Yeston, Todd explores the implications of context-driven behavior in organizational settings. They dissect scenarios that highlight the subtle ways in which environments influence worker behavior, questioning whether these influences are ethical or simply essential for safety and performance.

Listeners are invited to think about their own work systems and practices and whether they facilitate safe behavior or inadvertently lead employees towards riskier decisions. This episode is not only about understanding manipulation but also appreciating thoughtful system design.

Grab a jar of Milo's Tea, sit back, and enjoy this thought-provoking dialogue that challenges our perceptions of safety and efficiency in the workplace. Join Todd and Marc as they navigate these complex discussions with humor and insight.

The episode kicks off with a recount of a spontaneous, thought-provoking text exchange between Todd and Corey during a Billy Strings concert, highlighting the importance of embracing diverse viewpoints in safety discourse. The dialogue inspires the revitalization of the "Safety on the Edge" meetings, aiming to unite thought leaders and professionals globally to push the boundaries of traditional safety practices.

Todd and Corrie reminisce about the early days of the movement while unveiling plans for an upcoming gathering in Berkeley. The event promises engaging discussions led by industry pioneers, conceptual innovators, and safety practitioners who will delve into topics ranging from mental well-being to technological advancements in safety.

Get ready to immerse yourself in this exciting preview of the future of safety, exploring how tenets from years past are being adapted into practical applications today, and the enduring commitment to preventing workplace incidents through collective learning and dialogue.

The episode delves into the complexities of redefining success in organizational safety, challenging the widely-held notion of 'target zero.' As Todd guides listeners through this thought-provoking conversation, he highlights the significance of monitoring progress and appreciating the 'good' that occurs in everyday operations. Join the discussion on how to navigate the path toward improvement in an imperfect world, setting the stage for a meaningful and balanced year ahead.

Conklin argues that although the results of effective safety measures may be "nothing happened," this absence of incidents is indeed a powerful indicator of success. He advocates for a shift from focusing on statistical achievements to recognizing and valuing the quieter, immeasurable successes that occur when standard operations proceed safely and smoothly.

This episode encourages listeners to appreciate the significance of their roles in maintaining safety and to educate leaders about the importance of outcomes that are not easily quantified, urging the community to take pride in the unseen impacts of their work. Music.

Dive into Todd's new book, "New Ideas for Old Problems: A Human Performance Approach to Sustainable Change," which offers fresh perspectives on safety and organizational improvement. Learn about the incremental nature of change and the critical shift from traditional safety metrics to a broader understanding of safety as an organizational capacity. The episode invites listeners to rethink conventional approaches and consider monitoring progress through new lenses.

Explore how new ideas can be seamlessly integrated into existing systems and the ongoing journey towards more resilient and reliable organizations. Todd shares personal insights and the inspiration behind his latest work, encouraging listeners to engage with innovative concepts and apply them in diverse contexts. This episode is a must-listen for anyone interested in evolving safety standards and fostering sustainable change within their organizations.

Explore the challenges and innovations in safety within the maritime industry, emphasizing a shift from viewing workers as problems to seeing them as integral solutions. Bionda shares insights into how European maritime companies like HIRMA are embracing new perspectives on safety and resilience, highlighting the importance of learning from normal operations and integrating technology as a tool rather than a crutch.

This episode also reflects on the broader changes in safety discussions over the years, the continuous evolution in industry practices, and the vital role of accountability in managing project risks. Whether you're in the maritime industry or interested in modern safety approaches, this episode offers valuable lessons on navigating complex environments while keeping the human element at the forefront.

Moreover, Todd discusses the significance of open-ended conversations with employees to gauge the true health of an organization. He emphasizes the importance of building quick relationships and understanding the changing needs of the workforce in a rapidly evolving work environment.

Todd also challenges listeners to think about the nature of feedback and data collection, promoting genuine conversations as a vital tool for organizational success and personal growth. Tune in for a reflective journey on how we can all benefit from asking the right questions and being open to the answers, however surprising they may be.

In this captivating episode of the Pre-Accident Podcast, host Todd Conklin welcomes the legendary Edgar Schein and his son Peter for a deep dive into the world of organizational culture and safety. This is part one of a two-part series that promises to challenge your thinking and spark new insights.

Listeners are treated to an enlightening conversation with Edgar Schein, a revered figure in the field of organizational development, as he shares his distilled wisdom gathered over decades of academic and consulting work. Schein emphasizes the critical importance of openness and trust in driving both safety and effectiveness within organizations, drawing from his extensive experiences with major corporations and industries.

The episode explores the concept of relationship building within management, challenging traditional notions of role-based relationships and advocating for a more personal and trust-based approach. The discussion touches on the nuances of creating psychological safety, the impact of reward systems, and the often overlooked role of middle management in fostering a culture of safety and effectiveness.

Join Todd Conklin and his distinguished guests for an engaging conversation that will leave you eagerly anticipating the next installment. Tune in to discover how openness and trust can transform your organization and why these elements are the bedrock of true effectiveness.

He recounts the lesson his boss imparted, which has become a guiding principle for him: "Get caught trying to make it better." Todd reflects on how this mindset has influenced his approach to leadership and personal growth.

Join Todd for this insightful safety moment as he encourages listeners to embrace challenges and strive to improve situations, even when faced with adversity. Remember to have fun, learn something new every day, and, above all, stay safe.

Listeners are treated to an enlightening conversation with Edgar Schein, a revered figure in the field of organizational development, as he shares his distilled wisdom gathered over decades of academic and consulting work. Schein emphasizes the critical importance of openness and trust in driving both safety and effectiveness within organizations, drawing from his extensive experiences with major corporations and industries.

The episode explores the concept of relationship building within management, challenging traditional notions of role-based relationships and advocating for a more personal and trust-based approach. The discussion touches on the nuances of creating psychological safety, the impact of reward systems, and the often overlooked role of middle management in fostering a culture of safety and effectiveness.

Join Todd Conklin and his distinguished guests for an engaging conversation that will leave you eagerly anticipating the next installment. Tune in to discover how openness and trust can transform your organization and why these elements are the bedrock of true effectiveness.

Through thought-provoking examples, like the space program's ability to take one more orbit, this episode illustrates the importance of creating room for error without severe repercussions. Discover how you can apply graceful extensibility to your safety programs and everyday life, ensuring resilience in the face of variability and risk.

Tune in for an enlightening discussion on how to hedge your bets and build robust processes that accommodate unforeseen challenges, all while learning something new and prioritizing safety.

Joining Todd is Alan Palmer from JMJ, who shares insights on innovative programs like the "Village Heroes," designed to listen and support workers on major projects. The discussion highlights the alarming statistics around suicide rates in the construction sector and the proactive measures some organizations are taking to create a more supportive work environment.

Through engaging anecdotes and expert opinions, this episode encourages listeners to rethink traditional management approaches, emphasizing the need for holistic worker engagement strategies that address mental health and foster a culture of safety and resilience.

Exploring the idea that happiness is a choice, Todd emphasizes the importance of fostering a positive environment during times of significant shifts within organizations. He suggests that a content and satisfied team is more likely to embrace and navigate challenges effectively. Tune in to understand how happiness and satisfaction can play a crucial role in successful organizational transformation.

Join the conversation and reflect on how you can incorporate happiness into your daily life and work environment. As always, strive to learn something new, have fun, and be kind and safe.

In this episode, Todd and Eric explore the future of system performance, questioning traditional safety paradigms and advocating for a holistic understanding of organizational functioning. Eric emphasizes the importance of perceiving the unseen and understanding the complexities of industries like healthcare, drawing on his vast experience and research.

Todd's engaging storytelling, including a personal anecdote about resilience in the face of a spilled Coke Zero, sets the stage for a compelling discussion. Eric's reflections on his journey, the impact of his work, and the need for a shift towards synthesis in safety thinking make this episode a must-listen for anyone interested in advancing reliable systems and organizational performance.

Join us for an enlightening conversation that challenges conventional safety narratives and offers a fresh perspective on managing complexity and change. Don't miss this chance to learn from one of the leading voices in the field of safety and resilience!

Through a thought-provoking discussion, Todd emphasizes the importance of engaging with people, identifying risks, and implementing solutions to make a tangible difference. He encourages listeners to prioritize actions over predictions, urging them to focus on direct interventions that can lead to safer and more effective outcomes.

Join Todd as he explores the limitations of predictive technologies and behaviors, advocating for a proactive approach to safety and problem-solving. This episode serves as a reminder to stay engaged, be kind, and most importantly, be safe.

Discover how the inability to predict the future emphasizes the need for systems that are not only robust but also resilient, capable of absorbing and managing unforeseen events. Todd discusses the importance of focusing on recoverability and flexibility in operations, rather than solely on risk prediction. This episode challenges traditional views on risk assessment and encourages a shift towards enhancing control and adaptability in safety management.

As Todd celebrates his birthday, he shares personal reflections on the value of friendships and gratitude, while inviting listeners to ponder their own thinking time. Tune in for an insightful discussion that blends personal stories with professional insights, all while encouraging you to learn something new, have fun, and stay safe.

Conversely, when an organization is thriving, a minor negative aspect is barely noticeable, emphasizing the strength of a high-performing team. Todd encourages listeners to embrace this metaphor in their daily work, promoting the importance of continuous learning, kindness, and safety within their teams.

Mark discusses the shift from traditional accountability to fostering a culture of trust and responsibility among teams. He emphasizes the importance of setting clear expectations and the transformative impact of viewing workers as solutions rather than problems. The conversation also highlights the significance of leaders stepping into the field to gain firsthand insights and the benefits of moving from a defensive to an offensive mindset in organizational strategy.

Join us as we explore the intricacies of leadership, the power of frontline insights, and the journey towards creating high-performing teams in various industries. This episode promises to offer valuable lessons on the role of leadership in driving organizational success and reliability.

Discover the value of revitalizing initial job processes like tailboard meetings and toolbox talks, transforming them from mere administrative tasks into critical thinking activities. By building capacity through thoughtful planning, workers can better manage unexpected challenges that arise.

Join us for this insightful safety moment that encourages learning, fun, and, most importantly, safety. Start strong to finish strong!

The episode delves into the concept that "good gets better and bad gets worse," exploring how organizations can improve or decline without intervention. Todd stresses the significance of understanding where an organization currently stands and the impact of creating the right conditions for growth and safety improvement.

Amidst personal anecdotes about autumn in New Mexico, chili roasting, and the global craziness of the season, Todd highlights the importance of appreciating the present and fostering a culture of psychological safety. He encourages listeners to think critically about their roles in helping organizations thrive and navigate the challenges of an uncertain world.

Through a compelling narrative, Todd urges safety professionals to embrace a mindset that promotes understanding and complexity over outdated models like Heinrich's Pyramid. By advocating for ideas rooted in truth and effectiveness, individuals can foster deeper discussions, facilitate meaningful change, and ultimately lead safer and more fulfilling lives.

Join Todd in this short yet powerful episode, and discover how adopting a positive approach can transform safety conversations and lead to greater impact. Be brave, have fun, and remember: safety first.

In this in-depth conversation, Parker shares insights on advancing values-driven approaches to health and safety, emphasizing the importance of organizational culture and worker participation. Discover how OSHA is adapting to modern challenges, including mental health, workplace stress, and post-pandemic changes in the employment environment.

Explore the synergies between enforcement and outreach, as Parker highlights initiatives to reduce workplace incidents and foster safety innovation. This episode is a must-listen for anyone interested in the future of occupational safety and the transformative potential of collaborative efforts between regulators, employers, and workers.

Host Todd Conklin shares personal insights on how to cope when the world seems filled with uncertainty, from global pandemics to everyday struggles. Instead of meeting pain with pain or anger with anger, he encourages us to step back and appreciate the good things in our lives.

Discover why gratitude is a healthier, more restorative response and how it can make a significant difference in your outlook. Learn the importance of being thankful for the people, experiences, and opportunities that support you on your journey.

Join us for a heartfelt reminder of why gratitude is crucial, not just during Thanksgiving, but every day. Be good to each other, stay safe, and remember to have fun.

In this episode, Todd shares his experiences growing up in Kansas and Colorado, his educational journey, and his early career, including his significant work at Los Alamos National Laboratory. They discuss the evolution of human performance principles, the impact of Everett Rogers' diffusion of innovation theory, and the challenges of organizational change.

Listen in as Todd and Jeff explore the importance of thinking and acting our way into change, the precarious nature of organizational transformations, and the critical role of leadership in maintaining progress. This episode is packed with insights, practical advice, and a powerful concluding list of key principles for implementing change.

Conklin explains that organizations slow to learn are prone to failure and brittleness, regardless of having similar components like people, work environment, and tasks. He argues that learning should not be seen as optional but as a vital necessity for any organization aiming to thrive and avoid brittleness.

Join Todd Conklin in this brief yet insightful episode as he underscores the importance of fostering a learning culture within organizations to achieve sustained success and resilience. Remember to learn something new every day and always prioritize safety and kindness.

Conklin then dives into an exciting new topic: his latest book, "New Ideas for Old Problems: A Human Performance Approach to Sustainable Change." He outlines the book's unique format, focusing on practical lists and insights from experts like Edgar Schein and Everett Rogers.

The episode explores the complexities of organizational change, the importance of continuous improvement, and the role of leadership in fostering sustainable change. Conklin emphasizes the necessity of adapting strategies to different groups within an organization, from innovators to laggards, using Rogers' diffusion of innovation theory.

Join Conklin as he offers a sneak peek into his book and discusses the ongoing journey of making meaningful and lasting improvements in organizations.

Investigations are meant to learn from incidents, while corrective actions are the steps taken to fix the identified problems. Todd emphasizes the importance of understanding this distinction to ensure deeper systemic issues are addressed, rather than just surface-level fixes.

Join Todd as he explains how focusing on learning during investigations can lead to more effective corrective actions and ultimately, a safer work environment. Don't miss this insightful safety moment!

Listen in as Todd, along with industry experts Mike Peters, Martha Acosta, Jennifer Long, Bob Edwards, and Andrea Baker, delve into insightful discussions on improving workplace safety, the importance of trust within teams, and how to effectively manage and predict organizational risks.

Throughout the episode, the panelists share practical advice, real-world examples, and innovative strategies to foster a proactive safety culture and enhance operational learning. Whether you're a seasoned safety professional or new to the field, this episode offers valuable takeaways for everyone.

Don't miss this opportunity to learn from the best and stay ahead in your safety journey. Tune in now!

Have you ever crossed a street and pushed the crosswalk button, only to find the signal changes too quickly for you to safely cross? This common issue is an example of poor signal strength. In today's episode, we delve into the concept of signal strength in human factors and its importance in workplace safety.

We'll explore how identifying weak signals—like unclear instructions or confusing signs—can help you diagnose problems before they escalate into significant events. By listening to workers and addressing these issues, you can strengthen your system and enhance overall safety.

Join us to learn how to spot weak signals and improve signal strength, making your workplace safer and more efficient.

That's the safety moment for today. Have as much fun as you possibly can, learn something new every single day, and for goodness' sakes, be smart.

The first day delved into the evolution of human performance over the past 25 years, featuring voices like Tony Mishara, Shane Bush, and Ron Gant. The second day focused on leadership, psychological safety, accountability, and mental health, with contributions from experts like Jennifer Long and Mike Peters. The final day was dedicated to practical applications, leadership denial, and an engaging panel discussion with industry leaders.

Join us for a deep dive into the key takeaways and thought-provoking questions raised during the conference. Whether you missed the event or want to revisit the highlights, this episode offers valuable insights and stories that will resonate with safety professionals and leaders alike.

Today's episode focuses on a simple yet powerful message about safety and storytelling. Todd discusses how the way we collect and distribute data can sometimes lead us to focus too much on negative safety stories. These stories often highlight what went wrong, with the hope that others will learn from these mistakes and avoid similar pitfalls.

However, Todd suggests that this approach may not be as effective as we think. Instead, he advocates for sharing success stories—stories that illustrate what went right. By focusing on successful outcomes, we can better understand the conditions that lead to success and teach others to manage these conditions effectively.

This shift in narrative can help us move away from managing unexpected failures to creating environments where success is more likely. It's a simple idea, but its time has come. By sharing what works, we can all learn to be safer and more effective in our practices.

That's your safety moment for today. I hope you learned something new. Have as much fun as you possibly can and, for goodness' sake, be safe.

Joined by Brent Sutton and Jeff Lyth, Todd navigates the complexities of principles versus practices, the evolution of HOP, and the importance of having guiding principles that shape organizational behavior. The episode also touches on the historical context of these principles and the necessity for organizations to adapt to an ever-changing, complex world.

Don't miss this thought-provoking discussion that challenges conventional wisdom and seeks to refine the way we think about safety and risk management in the workplace.

We explore how procedures, like maps, serve as important guides but cannot fully encompass the dynamic nature of actual work. Workers must adapt in real-time, using procedures as stabilizing documents while making necessary adjustments to handle variations in the work environment.

Tune in to understand why it's essential to recognize that GPS is not driving, and procedures are not the work—they are merely models. Learn something new, be kind, and most importantly, stay safe!

In this episode, we delve into the intriguing idea of "picking up pennies in front of a steamroller," a metaphor often used in investments to describe gathering low value in front of advancing high risk. How does this apply to our daily operations and risk assessments? Join me as I explore the balance between risk and reward, and how transparency in complex systems can help us make better decisions.

We'll discuss the importance of recognizing low-value activities that carry high risks and how organizations can evaluate whether these risks are worth the rewards. This episode encourages you to think critically about your work processes and to constantly develop your risk assessment skills.

So, take a moment to reflect on your own "thinking place," understand that mental work can be exhausting, and let's dive into this fascinating topic together. Stay safe, be kind, and keep learning!

Through this thought-provoking discussion, Todd challenges listeners to reflect on how personal experiences shape our understanding of truth. He emphasizes that multiple truths can coexist, even when they appear contradictory. This brief yet profound safety moment encourages us to be open-minded, kind, and considerate of others' perspectives.

Join Todd for this enlightening episode and remember to stay curious, compassionate, and safe in all your endeavors.

Join Todd as he examines how these differing cognitive styles impact our understanding and management of risk. He delves into the importance of balancing these perspectives to foster a risk-informed and competent workforce, drawing insights from psychology, engineering, and even Greek philosophy. This thought-provoking episode challenges the conventional views on risk and encourages listeners to rethink their approach to uncertainty in the workplace.

While many of us have heard and used this phrase countless times, Todd explains why we don't practice to achieve perfection but rather to navigate a world full of imperfections. He highlights the importance of building capacity to handle high-risk, high-consequence situations through practice and simulation.

Join Todd as he emphasizes the significance of practicing in an imperfect world to be prepared for variations and unforeseen challenges. This short and sweet safety moment encourages us to learn, have fun, and be kind and safe in our daily lives.

Fresh from a trip to Europe, Todd reflects on the challenges of managing safety in organizations, especially after catastrophic events. He emphasizes the importance of shifting the focus from merely preventing accidents to enhancing the capacity for recovery when things go wrong.

Listeners will gain valuable insights into how leaders can better understand and manage the aftermath of serious incidents, ensuring that their organizations become more resilient and capable of handling unexpected failures. Todd also teases a potential future discussion with Eric Holnagle on the nuanced concepts of safety and safely, promising a deep dive into this fascinating topic.

Join Todd as he unpacks these critical ideas, offering practical advice and thought-provoking perspectives to help organizations navigate the complexities of safety management.

Don't miss this episode if you're looking to enhance your understanding of safety, leadership, and organizational culture. Tune in, learn something new, and be part of the conversation!

Best Safety Podcast, Safety Program, Safety Storytelling, Investigations, Human Performance, Safety Differently, Operational Excellence, Resilience Engineering, Safety and Resilience Incentives...

Give this a listen.

Thanks for listening and tell your friends.

See you on Audible...all my books are up on there.

One of them is read by a British dude - it is like a Harry Potter book!

Have a great day as well.

Martha shares her journey of writing a book focused on building safety capacity within organizations. She emphasizes the critical role of leadership in creating and shaping meaning within a system. Through engaging case studies, such as the Columbia disaster and the Chilean mining disaster, Martha illustrates how leadership practices can significantly impact an organization's ability to recover from failures.

The conversation touches on the paradoxical nature of leadership, the importance of developing external perspectives, and the systemic nature of soft skills like influence and psychological safety. Martha introduces the CHIP tool (Consequences, Habits, Identity, Power) as a method to uncover underlying issues in organizational behavior.

Tune in to discover how leaders can develop emotional resilience, create capacity, and foster environments where innovation and safety thrive. Whether you're a formal leader or an informal influencer, this episode offers valuable insights for anyone looking to enhance their leadership capabilities.

Todd emphasizes the importance of identifying and addressing these weak signals to enhance safety. He encourages leaders and managers to listen to their workers and diagnose problems before they escalate into significant events. By improving signal strength, we can create stronger, safer systems.

Tune in to learn how to spot weak signals and make your organization safer. Remember, your role is to listen, identify, and act to ensure a secure working environment. Have fun, stay curious, and be safe!

Jennifer shares insights from her recent leadership development program, while Todd delves into the importance of monitoring capacity rather than just measuring it. They discuss the balance between efficiency and thoroughness, and how leaders can shift their focus from simply solving problems to understanding and analyzing them deeply.

Tune in for an enlightening discussion on how modern leadership can adapt to ever-changing challenges, the significance of creating safe-to-fail environments, and the critical role of curiosity and learning in effective management.

Our host challenges the notion of free choice in the workplace, arguing that context plays a significant role in shaping our decisions. From the clothes we wear to the products we use, many of our choices are influenced by the environment around us.

Join us as we discuss the powerful impact of context on workplace safety and the importance of understanding these influences. Learn something new, have fun, and stay safe!

Jim's a remarkable force. I guess maybe it's more accurate to say Jim was a remarkable force. That's hard. But Jim, I think, carried more than his fair share of the weight of moving safety into more contemporary thinking. And he did it in such interesting ways. You know, he was on all these international standards committees, and he helped write a lot of the international standards for safety and for investigatory work and for certification and audits and assessments. And he did that because he knew it would matter, because he knew in essence that was his legacy, is if you want to change a bureaucratic function, you have to change the bureaucratic function. And his belief was, because he told it to me many times, that his voice in the room was often the only voice that was speaking for looking at these problems differently than we have before. And Jim was amazing at that.

Jim spent years in safety. I know for certain he was at the United Auto Workers as the assistant director of safety, and he was at UAW for 20 years, maybe even a little longer. And he ended up at that assistant director spot, and he really led a lot of the more significant efforts that UAW did throughout North America. He's done many, many, many serious critical investigations, fatality investigations. And he was quite amazing at that work, which you have to just be thoughtful that that's an area that I'm not sure how much you want to be amazing at, but he was. He was incredibly good at it. But what I think he liked even more was going out and doing site visits because he did hundreds and hundreds and hundreds and hundreds of site visits. And I think he liked most of all talking to the people. At least that's certainly my impression.

I've known Jim for a lot of years, certainly more than 10 years. And I have lots of stories about Jim and funny things that happened and how easy it was to get him to laugh and how much he enjoyed the laughter. But I think what most comes to my mind is how thoughtful Jim was about the people and how much he cared about the people and how much he cared about providing, really, an opportunity for the world to be a better place. So, you know, I talk all the time about what is meaningful work. Well, the answer is good work done well for the right reasons. And if I had to pick somebody that exemplified that, it would be Jim. Good work, done well, for the right reasons. Jim's remarkable, and he will be missed.

And after a four-year struggle with prostate cancer, he lost it gallantly this weekend. And our thoughts are with him and certainly with his family, but even more importantly, with everybody he touched. changed throughout the globe, but certainly specifically throughout North America. Jim, we'll miss you, my friend. It was good to know you. You made the light of the world a little bit brighter, and that's amazing. So to our friend Jim Howe, what a great life you lived, and what a significant contribution you gave, not just to us who do this work, work but to everybody who has to work jim we'll miss you.

Jenna Merandi, a medication safety officer at Nationwide Children's Hospital, shares her journey in reducing adverse drug events and implementing proactive safety measures. Learn about the innovative approaches and collaborative efforts that have helped her team break through safety plateaus and improve patient outcomes.

James Won, a human factors expert from the Children's Hospital of Philadelphia, delves into the importance of designing systems that fit human capabilities. Discover how pediatric hospitals are leading the way in embracing human factors and proactive safety, setting a benchmark for healthcare innovation.

This episode is a deep dive into the evolving landscape of healthcare safety, the challenges of measuring proactive efforts, and the fearless, patient-first mentality driving these advancements. Don't miss this engaging conversation that highlights the power of proactive safety and the impact of collaboration across industries.

Our main focus is on the critical topic of accountability in safety practices. Jennifer Long sheds light on implementing accountability strategically and culturally within organizations. We also touch upon the intriguing connection between mental health and safety, particularly in high-risk industries like construction.

Get a sneak peek into the workshop layout, designed to build language and fluency in managing reliable and resilient operations. Whether you're a beginner or bringing along decision-makers, this conference offers valuable insights for everyone. Plus, discover the culinary delights and biking opportunities that Santa Fe has to offer during the Wine and Chili festival.

Don't miss out on this enriching experience! For more information and to secure your spot, visit safetyfm.io. Join us in Santa Fe for an event that's sure to enhance your understanding of safety and accountability. Learn, enjoy, and stay safe!

First, he emphasizes the importance of staying hydrated by drinking plenty of water. Dehydration is a common issue, and ensuring you consume enough water can significantly impact your well-being.

Second, Todd delves into the concept of imperfect knowledge. When faced with situations where you lack complete understanding or information, he advises seeking out differing opinions and perspectives. This approach helps to bridge knowledge gaps and fosters continuous learning.

Tune in to discover how embracing diverse viewpoints can lead to better problem-solving and organizational growth. Remember to stay curious, have fun, and prioritize safety.

Join Todd and Asher as they delve into the challenges and opportunities in the field of resilience engineering. They discuss the difficulties in making advanced research widely accessible and the importance of translating complex ideas for broader audiences. Asher shares insights into the lab's efforts to bridge the gap between academic research and practical application, particularly in industries with high exposure to failure such as healthcare, IT, and aviation.

Learn about the lab's innovative approaches to education, including short courses designed to make resilience concepts more attainable for professionals. The conversation also touches on the importance of building strong partnerships between academia and industry to foster a more resilient and adaptable world.

Don't miss this engaging and enlightening discussion that promises to leave you with a deeper understanding of resilience engineering and its critical role in today's ever-changing environment.

One of the things that I think is so important to understand is that you should fear the green, embrace the yellow, and understand the red. The green light doesn’t really tell you anything, and fatalities and catastrophic failures often live in the green light. So, as leaders, it’s essential to question what's happening when everything seems fine.

Catastrophic failure doesn’t live in the yellow light because you’re already examining it. It sure doesn’t live in the red light because the red light gets a lot of attention and resources. But the green light? It’s often overlooked because it’s not “squeaky.”

That is your safety moment for today. Short and sweet. Learn something new every single day. Have as much fun as you possibly can. Be good to each other. Be kind to each other. And for goodness’ sakes, be safe.

From the creation of a simulation center for aircraft movement on flight decks to a paradigm shift in leadership thinking, this episode offers valuable insights into managing safety in complex environments. Learn how Admiral Meyer's dedication and forward-thinking have led to significant improvements and what advice he has for current and future leaders.

Don't miss this compelling conversation that blends philosophy, practical solutions, and leadership wisdom, all aimed at making the workplace safer for those who serve. Tune in to discover how small changes can lead to monumental impacts in safety and operations.

Todd highlights the value of continuous learning and the humility it requires, suggesting that leadership success comes from a willingness to seek knowledge and understand the intricacies of organizational processes and employee experiences.

Tune in to discover how embracing the journey of learning can enhance your leadership skills, making you a more effective and empathetic leader. Remember, the more you know, the better you lead.

Join us for this insightful discussion and take away practical tips to improve your leadership approach. As always, stay curious, be kind, and stay safe.

Discover how hospitals have shifted from having no data or willpower to address staff safety, to now having 95 hospitals submitting critical safety data. Learn about the innovative strategies used to engage leadership, including board training and distributed leadership models, which have significantly influenced hospital culture and safety practices.

We also explore the importance of asking the right questions and fostering a proactive safety culture. The episode concludes with reflections on how to sustain these improvements and the exciting potential for spreading these practices across multiple hospitals.

Join us for this insightful conversation that highlights the power of collective learning and the ongoing journey to enhance safety in healthcare environments.

Conklin emphasizes the importance of this advice, highlighting how it can transform challenging interactions and foster better understanding. He encourages listeners to adopt this mindset, reminding them that resistance often stems from a lack of understanding. By becoming instructive, we can navigate conflicts more effectively and build stronger relationships.

Tune in to learn how to turn resistance into an opportunity for growth, and remember to be kind, take care of each other, and stay safe.

We continue our conversation with five experts discussing proactive safety measures in children's hospitals. Discover how engaging frontline staff has led to improved outcomes and a stronger safety culture. Learn about the success stories of proactive huddles, the creation of behavioral event response teams, and efforts to address safety disparities among patients.

From exploring the challenges of measuring psychological safety to the inspiring stories of reducing unplanned extubations, this episode is packed with insights and practical takeaways. Join us as we uncover the transformative power of listening to and valuing the expertise of frontline workers.

Todd emphasizes that being on the "pro-change" side is crucial for success and adaptability. He reassures listeners that while change can be challenging, it is also a constant part of life that we are inherently good at handling. By embracing change and staying ahead of it, we can ensure that we are not merely reacting but actively shaping our future.

Tune in to learn why it's essential to be on the front end of change, and gather practical tips on how to make this mindset a part of your daily routine. Remember to be kind, stay safe, and embrace the continuous journey of learning and growth.

Listen as they discuss the importance of vulnerability, curiosity, and collaborative learning in driving significant cultural changes within their organizations. The conversation highlights the power of frontline engagement, the challenges of implementing new safety measures, and the transformative impact of shared knowledge across institutions.

Whether you're in healthcare or another field, this episode offers valuable insights into fostering a culture of continuous improvement and safety. Sit back, relax, and enjoy this inspiring dialogue among some of the leading minds in pediatric healthcare safety.

He emphasizes the importance of building systems that help identify potential drifts and failures, while also acknowledging the inherent challenge in predicting the unforeseen. This episode is a thoughtful reminder that hindsight is always 20/20, and it’s essential to support our organizational systems to better anticipate and prevent failures.

Join Todd for a few minutes as he explores this pivotal idea, encouraging us all to learn something new every day and to be kind and safe in our endeavors.

Dr. Lyren shares the fascinating journey of SPS, detailing its origins, the challenges faced, and the remarkable successes achieved in improving safety measures across 150 children's hospitals in the U.S. and Canada. From reducing surgical site infections and adverse drug events to pioneering new safety strategies and fostering a culture of collaboration, this episode covers it all.

Join us as we explore the innovative approaches and proactive safety tools that have transformed pediatric care. Dr. Lyren's insights and stories are not only encouraging but also incredibly meaningful, offering a glimpse into the future of patient safety. Sit back, relax, and enjoy this inspiring conversation.

Todd delves into the humility and profound truth behind this quote, emphasizing that neither systems nor people are perfect. He highlights the importance of recognizing potential weaknesses and flaws in our work and daily lives, urging us to be prepared for inevitable failures.

Whether managing high-risk systems or simply navigating everyday tasks like shopping or getting repairs done, Todd reminds us that how we approach and understand the potential for disappointment is crucial. He encourages listeners to share their interpretations of the quote and celebrates the diversity of perspectives that make life interesting.

Join Todd for a reflective moment that underscores the value of learning, having fun, and being kind and safe in an imperfect world. Learn something new every day and embrace the journey!

Todd takes us through the origin story of the podcast, sharing how it all began with a simple idea to capture the voices and thoughts of safety professionals. He delves into the importance of consistency, the challenges of podcast production, and the joy of connecting with listeners.

Throughout the episode, Todd highlights the significant changes in how safety is discussed, especially the shift in understanding human error. He emphasizes the value of creating systems that are tolerant and expectant of human mistakes.

As Todd reminisces about the journey, he expresses gratitude to the listeners for their unwavering support and engagement. He looks forward to continuing the conversation, exploring new topics, and bringing more intriguing guests to the show.

Thank you for being a part of this incredible milestone. Here's to many more episodes of learning, growth, and safety!

Join Todd for this short and insightful safety moment as he explains how leveraging the skills and experiences of others can lead to greater resilience and reliability in any system. Remember, learning and safety go hand in hand!

Stay safe, stay kind, and keep learning something new every day!

Join Todd as he reflects on the principles of highly reliable organizations and how they apply to everyday situations. This episode offers valuable insights into recognizing weak links in systems and emphasizes the need for clear, user-friendly design to prevent unnecessary confusion and errors.

Tune in for an enlightening discussion that not only entertains but also provides practical takeaways for improving system reliability and user experience in any organization.

During the conversation, Conklin illuminates how 'Start Work' is all about identifying essential safety controls necessary for work and ensuring their validation and verification before any task commences. This preventive method, as he contends, eliminates uncertainties, allows for better measurement, verification, and monitoring while negating the unreliability of attempting to predict and prevent potential hazards at every turn, a requirement often associated with 'Stop Work'.

Consequently, Conklin underscores the importance of celebrating the successful execution of 'Start Work' within an organization, pointing out that deciding not to start a task due to inadequate provisions should be viewed as a success rather than a failure. Amid his discussion, he also cautions against using 'Stop Work' as a finding or blaming individual workers for not employing 'Stop Work'.

With an emphasis on safety, Conklin concludes the segment urging listeners to learn something new daily, be kind to one another, and above all, stay safe. Tune in for an enlightening discourse on the power of starting when safe and the crucial role it plays in workplace safety management.

Joining the discussion is Associate Professor Mike Brown from Auckland University, an expert with over three decades of experience in outdoor education. He highlights the fatal consequences of underestimating risks in outdoor activities and introduces listeners to his refined process of identifying and preventing accident patterns specific to outdoor education scenarios using real-life examples from coroner's case studies.

The episode explores the thrilling allure of outdoor activities versus the imperative of safety, striking a balance between fun and responsible outdoor learning. It offers a profound understanding of the factors that can turn an exciting outdoor adventure into a tragic event, and discusses preventative strategies for future educational excursions.

Diving deeper into practical examples, guest Mike Brown discusses a program involving water activities such as stand-up paddleboarding and kayaking, stressing the importance of adequate safety precautions, particularly when engaging with water. Delving into free-time vulnerabilities, complexities around supervision, and the dangers of unpreparedness and uninformed decision-making, the conversation alerts listeners to the critical importance of familiarity with water environment dynamics and adopting a 'fatality prevention mindset'.

Concluding on a note of caution, the episode advises that while outdoor activities are mostly enjoyable and successful, the participants need to remain vigilant at all times to avert unfortunate incidents. This thought-provoking episode heightens understanding of the precarious balance between adventure and safety in outdoor education, prompting listeners to think critically about their own safety behaviours.

Highlighting the essence of curiosity, Conklin proffers that when workers explain why something made sense at a particular moment, leaders should seize this as an opportunity to learn and understand instead of using it as a weapon of accountability. This interest, he asserts, is critical to uncover deep-seated organizational issues that might often be overlooked.

Conklin's message encapsulates the importance of becoming smarter in every aspect of our lives, pushing listeners to adopt curiosity as a pathway to greater understanding. He finishes off the episode with a heartfelt note on learning, fun, kindness, and safety, serving as a reminder of the essential things in life and work.

Todd emphasises the necessity to reform the investigative processes, urging to involve workers in learning rather than attributing blame. The dialogue gravitates towards studying regular workflows, a welcome deviation from the standard practice of only probing when mishaps occur.

Leadership plays a key role in implementing these philosophical and methodological changes, despite inevitable resistance and nostalgia for traditional ways. Overcoming this barrier, leaders need to foster change and pioneer the path to progress. The value of several upcoming workshops, each offering chances to learn and improve upon safety practices, is highlighted.

The role of safety within operations evolves from being a theoretical discourse to a focus on practical interventions. The challenge lies in the sustainable adoption of these new philosophies across the entire organisation in a pragmatic manner. This transition demands new ways of assessing progress and monitoring methods, underlining the importance of understanding our current standing.

Building an organisation's capacity to fail safely, rebound from failure and ultimately sidestep predictable accidents is deliberated upon. Yet, this often clashes with organisations rooted in traditional safety philosophies, inhibiting their recovery capacity. Innovations in safety measurements and changing paradigms can help advance towards creating a strong, resilient and future-proof organisation, paving the way for continuous improvement.

Finally, the entire process must factor in the unique characteristics of different sectors within the organisation while developing and implementing new safety measures. The ultimate goal is to test and apply innovative solutions to long-standing issues. This initiative invites everyone to partake in and contribute towards strategic change management practices and to remember the importance of learning, enjoyment, and most significantly, safety.

In a world where perfect conditions, processes, or people are not guaranteed, the 'STKY' approach encourages identifying the highest risks involved in a task. However, Todd emphasizes that the magic lies not in the identification but in the follow-up questions.

Upon identification of the 'sticky'—the deadliest risk, one ought to ask: 'When that bad thing happens, what keeps us safe?'. This paves the way to identify the essential controls for failing safely. The value of 'STKY' begins to shine through with the critical evaluation of existing safety measures.

In conclusion, Todd points out that the power of 'STKY' lies in the subsequent questions: 'What will kill you?', 'When it happens, what keeps you safe?', and 'Is that enough?'. He advocates for the need to keep learning, to be kind to each other, and above all, to ensure safety at all times.

Gould elaborates on the need to contextualize HOP theories and practices in light of both language and culture. He navigates pivotal discussions on the cultural impact on high-stakes, high-potential events, and dissect how his team is facilitating it.

Unravelling insights into how HOP ideologies have been adopted in Scandinavia, Gould notes the one-size-fits-all approach doesn't work. Instead, he walks us through the stumbling blocks they need to bypass, despite an initial perception of these principles being easy to implement.

Furthermore, Gould introduces the listeners to tactics they employ to turn obstacles into opportunities, underscoring the impact of language and day-to-day operations rather than just focusing on the outcome. The conversation also veers towards the necessity of psychological safety within workplaces, the pitfalls of blame culture, and how to counter them.

Listeners also get a glimpse into the success of learning teams at Equinor. The episode comes to a close with a powerful message - the potential for global principles like HOP to be remodeled according to various cultures and industries. Tune in for a valuable discussion on enhancing the comprehension and application of HOP.

Conflict areas within your system are often pain points - places where two goals collide. They are complex coupling points that put workers into a position where failure is likely to occur. This episode encourages leaders to seek out such points of conflict - places where the work system doesn't align or makes no sense.

The interaction between workers and their operational procedures is critical. Todd shares an anecdote about airline employees discussing a new safety analysis document which, instead of reinforcing safe work practices, ended up hindering the employees and compromising overall safety.

This conversation reveals how workers, the users of such systems, can give valuable input about the processes that make sense and those that don't. It is essential for bosses to tap into this wealth of information for the betterment of systems and safety.

Catch more such intriguing discussions on safety from Todd Conklin in this episode and remember to practice safety, learn something new every day and most importantly, have fun!

Their conversation revolves around the invaluable practice of expanding one's professional safety network. Peasley emphasizes the importance of attending safety organization events, such as those held by the NSC and ASSP, stepping out of one’s comfort zone, and engaging with other professionals. Building relationships, exchanging ideas, and sharing experiences are noted as foundations of a strong network - a crucial asset in the safety profession.

Peasley and Conklin highlight the benefits of introducing oneself to local colleagues and peers. Expanding the network can open doors to opportunities, mentorship, and friendships which prove pivotal in career advancement. Mixing exploration of local and global professional networks, the seasoned professionals recommend a balanced approach to networking in the safety sphere.

Further, the duo dives into the integral role of failure in professional growth. Peasley introduces the concept of "psychological safety zones" that welcome learning and constructive acknowledgement of mistakes. He underscores the significance of self-reflection in identifying failures and the need for effective leadership that guides through the failure navigation. The conversation culminates in a visionary outlook for the future of the safety profession.

This engaging episode serves as an excellent resource for those in the safety field, spotlighting the roles of professional relationships, ongoing learning, self-reflection, and immersive experiences in propelling career growth.

Pivoting the conversation from a drawn-out trust-building exercise that ended up being unfruitful and counterproductive, Todd invites listeners to re-calibrate to a new perspective. He suggests that the problem might lie elsewhere. In fact, trust, or lack thereof, is just a symptom of a more profound issue. The real concern may very well be a lack of clarity regarding each team member’s mission, responsibilities, and deadlines, resulting in unfulfilled promises and agreements.

This eye-opening talk challenges the listeners' conventional methods of problem-solving and pushes them to look beyond the obvious. Todd emphasizes that merely addressing the surface-level issues might not solve the underlying impediments in team coordination and project management. It's a call to peek under the hood and truly understand the dynamics of teamwork and the fundamental elements required to foster a trustworthy, efficient work environment. Stay tuned, and let's dive deep into identifying and addressing hidden issues that hinder team growth and productivity.

Engage in our journey to make work-life safer and more fun. And remember all along: Be safe, be kind, learn something new every day, and above all, have as much fun as you possibly can.

Our conversation touches base with Dahlstrom's insights into training pilots and cabin crew, supporting the staff, and participating in accident investigation. A fascinating journey into the intricate workings of Emirates, this episode is a must-listen not to be missed!

Join us in this exciting podcast episode where we sit in conversation with Dr. Nicholas Dahlstrom, a prominent figure in Aviation Safety Training and Crew Resource Management. Our discussion revolves around the current state and future of CRM, especially from the lens of Emirates Airlines where he has brought about significant change.

Dahlstrom stresses the importance of adjustable training methods, the challenges of blending safety and efficiency in training, and the need to focus on human development while making organizational improvements. His insights prove invaluable for anyone intrigued by aviation safety, human factors, CRM, and the delicate task of merging traditional knowledge with innovative methods. Plug in as Dr. Dahlstrom illustrates the power of CRM in enhancing safety and boosting efficiency. A must-listen for all safety professionals!

Understanding that some employees weren't startled by the risks and closely examining these situations is key. Significantly, however, creating a psychologically safe atmosphere is crucial to encourage employees to communicate freely and genuinely. This episode aims at creating an environment where employees feel secure enough to admit that the eventual risk was foreseeable.

Conklin further points out that fully grasping these 'low-level' or 'weak' signals and timely risk identification can prevent potential disasters. It therefore becomes the leadership's responsibility to ensure these almost unnoticeable signs aren't neglected and, instead, are proactively addressed. It also means refining the company's sensitivity towards detecting these quiet alarms earlier rather than after mishaps.

Once safety risks are acknowledged, learning from them and implementing the necessary measures to avert future occurrences is the following step. An essential part of this process is identifying what employees specifically anticipated might go wrong. The information established as a result is valuable data that will drive safety advancement within the organization.

This informative yet intriguing episode emphasizes the significance of continuous learning, mutual respect, fun, kindness, and above all, safety in the workplace. Join us on this safety-focused episode and learn how to improve your organization's safety approach today.

Todd and his guests also delve into their transition from operational learning to 'Learning Teams' within their organization. Despite skepticism and pushback, they highlight their struggles, successes, and the lessons learned in implementation. They candidly discuss the stumbling blocks faced, such as blame culture, and how they ultimately successful in overcoming these issues. This segment encapsulates their views on accountability as a group effort, their learning experiences, and the evolution of their methodology over time.

The episode also hones in on some of their most groundbreaking solutions, including innovative ways to address efficiency issues. These industry trailblazers share their unforgettable 'eureka moments', the initial frustrations, and the broad impact they have had on an array of workplaces. The conversation intertwines their professional achievements with their heartfelt personal sentiments, providing listeners with a deeply moving and inspiring journey.

The episode winds up with a discussion on the joy of bringing about change and how credit becomes secondary when the true reward is the ability to make a difference. Tune in for a mix of thought-provoking stories, personal reflections, and insights into a journey of professional innovation that changed the dynamics of safety practices globally.

The tenet of this discussion is founded on the notions of cognitive and confirmation biases - biases we unknowingly nurture. You might be wondering, "How is ignorance beneficial to a leader?" It's simple. Admitting ignorance gives you the licence to learn, often leading to you shedding your ego while entering a prolific phase of self-improvement.

However, there is a common misconception that acts as a stumbling block for many leaders. It is the belief that displaying any form of ignorance is a sign of weakness, possibly raising questions about their competence. This episode aims to debunk such misconceptions, arguing that there is immense value in conceding ignorance and turning it into a powerful tool for learning.

This intriguing discussion is topped with insights drawn from the scientific world, where every experiment stems from a state of not knowing. These scientists, open to learning and discovering, create fruitful research environments led by the spirit of curiosity and ignorance. Their attitude emphasizes the potency of not knowing – it propels you into a position where learning is more than just acceptable, it is actively sought after.

Join us in this episode to challenge your preconceived notions and learning to embrace the unknown. Let's remember that every day brings new opportunities to learn, have fun, show kindness to one another, and most importantly, keep safe!

The book brings a deep dive into the complexities of measuring safety within an enterprise. An insightful exploration, "Random Noise" is all set to burst common misconceptions about safety metrics and their importance, helping businesses enhance their comprehension and utilization of the same.

With Georgina's first-hand experiences within the mining, oil, and gas sectors, and their profound journey of writing this book, they expose the critical aspects at the convergence of safety, performance and metrics. The book also points towards the repercussions of overemphasizing safety records.

Filled with thought-provoking discussions on multilingual safety books, total recordable incident rates, injury frequency rates among other topics, this podcast episode presents an enlightening talk on the necessity, validity and challenges of safety metrics.

The transcript reveals some surprising revelations, curated statistics, and thorough research studies revolutionizing safety methods globally. The conversation unearths the implications of safety protocols across diverse industries, the potential for manipulation or failure, and the significance of sustainability in safety implementation.

This conversation will certainly inspire professionals, management-level leaders and safety enthusiasts. It behooves a global shift in risk and safety management, while providing a preview into the creation and successful launch of a safety book addressing these potent issues.

Ready for a renewed perspective on global safety measures? Engross yourself in the valuable insights and compelling experiences shared in this transcript.

Recovery, as Conklin describes, is about bringing a system back to its original state post disruption. On the other hand, restoration brings in an evolved perspective. It goes beyond mere recovery by probing deeper into three significant queries - identifying what or who has been harmed, determining what needs to be done for improvement, and assigning accountability for ensuring necessary actions.

According to Conklin, the true efficacy of restoration surfaces during challenging times such as the last four years of continuous change and uncertainty. It has been observed that organizations employing a restorative approach have bounced forward rather than simply bouncing back, arriving at a configuration that is distinct, better suited to the changing environment, and in many ways, superior.

Encouraging listeners to mull over these ideas, Conklin concludes his insightful session with a safety moment. In line with his belief in continuous learning and fostering goodness and safety, this episode provides an enlightening perspective on the multifaceted nature of safety management.

Witness how the conversation deepens as they unmask the contentious topic of Empirical vs. Emotional Decision-making in safety. Delve into revealing anecdotes on how empirical evidence is often overlooked, organizations resist change and hold on to traditional practices despite concrete proof. Drew stresses on the enormous value of evidence-backed decisions, shedding light on an intriguing case of deep-rooted emotional decision-making.

The discourse then shifts onto the dynamic dimension of 'Safety Science'. Through intense discussion, they explore its multidisciplinarity, veneering of its indispensable role in credible research's foundation. They scrutinize the pitfalls stemming from the lack of expertise in peer-reviews and flaws in research designs in the field.

Drew gladly shares his focus on the role of digital transformation research and the amalgamation of safety with other aspects of organizational expansion and technology adoption. He also articulates the challenges faced by 'Safety Science' in registering itself in universities, highlighting the necessity of industry collaborations for the evolution and continuity of research.

This episode offers a deeper understanding of making effective safety decisions within an organizational framework and keeps you abreast of emerging research in Safety Science. This podcast is a must-listen for anyone intrigued by organizational behavior, safety decision-making, and 'Safety Science' as a unique domain.

He emphasizes the importance of understanding what's risky and critical, acknowledging this as vital data. However, he coins the term "necessary but not sufficient" to explain that knowing what's risky alone is not enough. Instead, Todd stresses the critical need to match risk with control, posing it as a requisite approach for mitigation, barrier, or safeguard implementation.

Todd elucidates how the relationship between risk and control within a system is crucial for maintaining balance. Identifying an imbalance in this relationship translates to a problem that not only impedes the system's reliability but also its efficiency. He further explains the interconnectedness and coexistence of robustness, reliability, and efficiency—basing all on the identification of risk.

Todd criticizes traditional safety methods that solely focus on hazard identification and encourage workers to be careful as inadequate. Instead, he insists on the indispensability of risk identification matched with efficient control as the ideal safety approach.

In this spirited safety moment, Todd imparts profound insights that challenge normative thinking on safety methodologies. He emphasizes the need for both fun and safety at work, advocating for kindness and care among all workers. Whether you’re a health and safety professional or just someone aiming for a safer workspace, this is a must-hear episode.

Join an engaging conversation between four safety professionals about accountability in complex systems. Learn how accountability acts as the bonding thread in any organization, defining the clarity and complexity of daily operations. Also, discover how effective accountability practices can redefine the culture of a workplace.

Much attention is paid to the role of accountability in restorative and retrospective contexts. The panelists explore why leaders place staggering importance on accountability and how it influences their leadership practices. Aptly, the discussion attempts to reinterpret the concept of accountability, presenting it as a proactive process rather than a punitive tool. Probing the provocative question, 'if not traditional accountability, then what?' is another highlight of the episode.

The episode also explores the transformative roles of empathy and accountability in modern work environments. We delve into the three core tenets of empathy - curiosity, vulnerability, and compassion - and explore how these attributes contribute to creating safer, more cohesive workplaces.

Moreover, the discussion debunks the common misconception that empathy equates agreement; more often, true empathy leads to healthier debates and better ideas. The shift towards remote work, generational changes, and the emphasis on diversity are reshaping leadership, underlining the need for systemic changes in leadership training.

By honing the emphasis on providing leaders with the right answers so that they can ask the right questions, an atmosphere of growth and learning can be cultivated. Listen in to this compelling episode for invaluable insights into empathy's role in leadership and workplace dynamics.

Throughout the podcast, Conklin engages listeners with his vibrant delivery, reiterating the impossibility of effective integration without the foundational competency within an organization. The discussion takes listeners through the necessity of not just the adoption of new safety ideas but also the critical role of skill and expertise in making them work within an existing infrastructure.

In seeking a way to convey this crucial relationship to the audience, he recounts a moment of realization, when an acquaintance's words ring true: "You can't have integration without competency." He considers this one of the most significant messages he has ever imparted, touching on the core principle of integrating safety, quality, production, operations, and financial measures in a way that strikes at the heart of effective management within any organization.

To conclude the safety moment, Conklin's message resonates with advice on personal progression and interpersonal relations. Listing essential values such as learning, fun, kindness, and safety, he rounds off the episode on a positive, unified note.

This discussion moves beyond the commonplace views on safety and accountability to place forgiveness at the fore. The narrative seamlessly weaves in elements from literature and philosophy to help demystify the intricate concepts of blame and forgiveness. It powerfully contests the conventional wisdom with a bold proposition: that forgiveness fuels learning, in direct contrast to the prevailing belief that blame hampers it.

Enter into the complex world of forgiveness—not a weak act but a formidable force of evolution within an organization. This world opens the gates to learning and betterment for all members. From engaging banter to the nuances of drafting a 'don't blame' policy, we explore diverse experiences all centered around the conviction that the professional world should become a platform for learning and forgiving.

This episode goes beyond imparting reflective moments to engaging listeners in a riveting dialogue on unexplored facets of their professional lives. Join our enriching dialogue between host Todd Conklin and Sidney Decker for deep insights.

The episode illuminates profound aspects of crisis management as Sidney Decker delves into topics of atonement, forgiveness, and resilience. These conversations provide a fresh human-centered perspective to handling workplace tragedies and issues, steering clear from a detached, mechanical approach.

Sidney Decker's wisdom from his latest book, 'Stop Blaming, Create a Restorative Just Culture', underscores human resilience, and the vital role of compassion and kindness in shaping a healthier work environment. The podcast touches upon self-forgiveness, broadening the discourse on workplace errors, and the role of spiritual resilience in crisis scenarios.

It also sparks intriguing questions about guilt, shame, and the necessity for a healing, emotionally supportive culture amidst the capitalist world. Enhance your comprehension of crisis management dynamics with this stirring discussion, tailor-made for leaders and organizations aiming to cultivate a more forgiving, restorative atmosphere in their workplace.

Many organizations, he observes, see complacency as a behavioral fault to be stamped out. Yet, he contends, this understanding is flawed and counterproductive. Instead of regarding complacency as worker failure or sin, Todd urges us to see it for what it truly is - a byproduct of a stable system where nothing bad seems to be happening.

The real challenge and solution, Todd suggests, lies in managing complacency through variability. He propounds that recognizing complacency as an inherent part of a steadily functioning system enables us to counter it more effectively. And the task is not as daunting as it appears because our systems, by nature, are attuned to such variability.

In the end, Todd leaves us with a compelling message for the day: Keep learning, have fun, be good and kind to one another - and most importantly, stay safe.

In this episode, we zoom in on the most pressing issues in the nuclear sector, focusing on the balance between organizations transforming into learning entities while maintaining security and ensuring compliance. The conversation also delves into the complexities and complications within organizational structures and workflows.

We explore the functioning of complex systems, including those within nuclear organizations. We discuss the tight and loose connections that exist, emphasizing the need to identify and monitor these links for designing a non-linear, unpredictive, and non-Newtonian workspace. Furthermore, we explore the application of chaos physics to identify early patterns, which could forecast the evolutionary path of the nuclear industry.

The chat closes with an examination of the cultural implications of these adaptive changes. The episode is a must-listen for anyone involved in the nuclear industries on a global scale. Finally, we ruminate on the future of nuclear organizations, highlighting the necessity for dynamic change while upholding stability and the importance of cultural nuances in implementing safety measures. We also ponder on developing fail-proof methods and strategies to fortify resilience in diverse cultural contexts.

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