Steve also explains the risks of over-insulating without proper ventilation and offers clear, actionable guidance to help homeowners plan effective retrofit projects.

They explore benefits for accountants, solicitors, engineers, project and account managers, phone and meeting integrations, and how to book an online demo at epictimer.com/book-a-demo.

Liz shares a real client success—recovering large outstanding balances through simple, human conversation—and explains the difference between credit control and debt collection, plus practical tips to prevent bad debt. Liz discussed the importance of credit control in business growth, emphasising that as businesses expand, proper credit procedures become crucial to prevent bad debt from wiping out profits. She highlighted how credit control should focus on building relationships with customers rather than using aggressive collection tactics. Liz stressed that effective credit control involves proactive relationship building and issue identification before problems arise, contrasting her approach with traditional debt collection methods. Liz shared her recent success with a client who had $400,000 in outstanding debt, demonstrating the effectiveness of proactive credit control measures. She explained that credit control focuses on building relationships and preventing debt before it occurs, contrasting it with debt collection which involves broken relationships and higher costs. The most common reason for unpaid invoices, according to Liz, is that clients claim they never received the invoice, highlighting the importance of human interaction over automated processes.

Key takeaways include the importance of monitoring campaigns, using negative keywords, allowing ~three months for algorithms to learn, budgeting realistically (around £250/month for small businesses), and ensuring your website is set up to convert.

Find out more at clkmarketingagency.co.uk and consider how data-driven advertising can improve your return on ad spend.

This episode gives clear, actionable advice for startups and SMEs to assess risks and implement straightforward controls to keep customer and company data safe.

Guests also discuss simple wellbeing habits—walks, scheduled health hours, and leaving work for Monday—that help recharge the mind and create a calmer, more productive business life. Enjoy the podcast.

Key takeaways include: Comparing final on-the-floor prices (not just per-square-metre rates). Using reputable local independents, and ensuring proper measurement and installation for a long-lasting floor.

Takeaways: Solve customer problems. Hire for values. Make your website customer-focused, and test boldly—simple, actionable advice for small businesses.

The episode offers practical tips: recognize when you’re struggling, ask for help, focus on what you can control, and build systems to grow sustainably.

They share practical tips on preparing a clear pitch, being visible on video, following up with one-to-ones, choosing welcoming groups, and focusing on building relationships rather than expecting immediate sales.

Whether you’re nervous about networking or want to deepen your existing connections, this episode explains how thoughtful follow-ups and genuine one-to-ones turn introductions into lasting business opportunities.

Chris explains that his company, originally named Personalised Sports and Workwear in 2005, was later renamed Enterprise International Holdings Limited before settling on its current name, Embroidery House, in 2008. Chris describes the business as a family enterprise that has been successfully operating for over a decade.

Chris shared his family business experience, highlighting his father's work at 73 years old. They discussed embroidery versus print options for business branding, with Chris emphasizing that embroidery provides a professional, durable look, while prints offer bold colors and larger decorations. Chris noted that print technology has improved significantly, making it a viable option alongside embroidery.

Chris and Steve discussed the pros and cons of embroidery and print for branding, emphasizing that print has improved significantly and should not be underestimated. Chris suggested that for companies with frequent staff turnover or heavy use, cheaper garments are a practical choice, despite their shorter lifespan and less durable branding. However, for customer-facing roles, investing in higher-quality, fashionable workwear brands like Snickers and Mascot is advisable for a professional appearance.

Chris explained the process behind creating high-quality embroidered logos, highlighting the importance of proper artwork and digitisation. He mentioned that their team, led by Mickey, a skilled redrawer with 20 years of experience, ensures logos are redrawn to maintain quality, especially when dealing with poor-quality images from customers. Chris also noted their long-standing relationship with a digitising team, which helps in transforming logos into stitch patterns for a premium finish.

Chris discussed the process of digitising logos into stitch patterns, emphasizing the importance of trial and error and the need for editing and sending proofs to achieve the desired embroidery results. Steve proposed exploring the significance of branded workwear in building credibility and trust, and the meeting took a break to continue this discussion later.

Steve and Chris discussed the importance of branded workwear in building trust and credibility. Chris shared an analogy comparing a window fitter in casual workwear to one in professional attire, emphasizing that the latter's appearance suggests greater professionalism and reliability. They agreed that while both workers might be skilled, the dressed-up worker appears more trustworthy to customers, potentially influencing their willingness to invest in their services.

Chris and Steve discussed the importance of first impressions and the professional appearance of workwear. They emphasized the durability of workwear, particularly the DTF print which can last for 60-70 washes, and the importance of proper care to maintain the quality of embroidery. Chris advised against using tumble dryers for decorated workwear and recommended ironing over logos to extend the life of embroidery.

Chris discussed the importance of proper care for uniforms to extend their lifespan, emphasizing that treating them well will reduce replacement costs. He also highlighted recent improvements at the embroidery house, noting significant investments made since COVID, including the acquisition of new embroidery machines and an up-to-date direct-to-film system, which has increased their production capacity to 18 heads.

Chris discussed recent investments and upgrades, including a new UV DTF machine that prints stickers for various substrates, and updates to their website and showroom. He is working on finding ways to promote the machine and determine its return on investment. Chris emphasised that they are pushing their brand more than ever before.

Chris discussed the company's strategy to increase brand visibility in a saturated industry by actively promoting their services. He explained their showroom and production facilities, which are located in West Yorkshire. Steve inquired about the showroom's location, and Chris provided a brief overview of their setup, including the production areas for DTF, UV DTF, and embroidery.

Chris discussed the location and history of his business in Bradford, highlighting their 20-year presence and recent upgrades. He mentioned the popularity of certain workwear items, such as fleeces, soft-shell jackets, body warmers, and quarter zips. Steve inquired about the business's contact information, and Chris provided their website, email address, and phone number.

Learn about different networking styles, how to approach meetings with an open mind, and simple actions that turn casual connections into useful business opportunities.

Craig shares practical takeaways — support local events, make time to join community networks, and consider the bigger impact your business can have — plus examples from his journey growing an accountancy practice and working with startups.

She also explains major 2026 changes—higher minimum wage, statutory sick pay from day one, expanded paternity rights, a new Fair Work Agency—and offers retention strategies like stay interviews, absence management, and supporting mental and musculoskeletal health.

The episode covers ISA changes, dividend and savings tax rises, salary sacrifice, pensions and inheritance tax, with straightforward advice for business owners, savers and pensioners.

The episode covers the cashback card, easy switching process, UK-based customer service, and the partner opportunity that provides commissions and residual income.

Leanne also explains the connector role for businesses and how listeners can contact her to become a customer, partner, or connector.

The episode also covers volunteering roles, remote training, how to listen (website and Alexa), and contact details for artists and volunteers interested in joining the station.

The episode also covers fundraising and volunteer efforts that keep the charity running, plus practical advice on neutering, insurance and introductions between cats. For more information visit felinecare.org.uk or email info@felinecarecat.org.uk.

We also cover practical HR strategies: better recruitment, onboarding and probation practices, office design and flexible working debates, and how to attract and retain Gen Z by building trust, purpose and community.

They break down Google Ads in plain English—targeting the right audience, matching ads to effective landing pages, and setting conversion tracking correctly—so algorithms learn from revenue, not just clicks.

With real examples (from mismatched product ads to lifetime‑value math), they show why long‑term ROI beats short‑term vanity metrics and why profit matters more than lead counts. Plus, a preview of future chats on PPC and answering listener questions.

Kelly explains the systematic process of matching dogs with the right families and highlights how each dog is cared for with immense attention and love, ensuring they are ready for their forever homes. She also shares insights on various ways individuals and businesses can support their mission – whether through fundraising events, volunteering, or adopting a canine friend.

Discover heartwarming stories of dogs finding their perfect homes and the positive impact volunteers and donors have on the organization. If you're a dog lover, this episode is a must-listen, offering inspiration and a call to action to make a difference in the lives of dogs in need.

In a heartfelt conversation with Nina, a passionate manager of Shasbah, listeners learn about the various programs and events organized to foster peer support, raise awareness, and bring joy to those living with spina bifida and hydrocephalus. Discover stories of resilience, community bonding, and the charity’s efforts to enhance lives through innovative treatments and social activities.

Explore how Shasbah Bar is making a difference by offering face-to-face support and creating connections within the community, while also facing the challenge of maintaining sustainability and expanding their reach. This episode is a testament to the power of compassion, collaboration, and unwavering commitment to improving lives.

Whether it's a wedding on a hill, a naming ceremony for a child, or planning a unique funeral, Anna shares her insights on the versatility and importance of celebrants in creating memorable experiences. She discusses the creative process of writing scripts and vows, the possibilities of symbolic actions, and the growing trend of personalized ceremonies.

Learn how celebrants can offer a personal touch to your milestone events, making them truly unforgettable for both you and your guests. Tune in to understand why more people are opting for these tailored celebrations that reflect their personal stories and values.

Learn about the Amazon Voucher Referral Scheme, where you can earn rewards for bringing new members onboard. Gain visibility through the Network B2B newsletter, sent to 4,000 businesses nationwide, and participate in quarterly networking events with industry-leading guest speakers.

Take advantage of additional resources such as social media channels for self-promotion, arranging one-on-one meetings with members, and listing your business in the Network B2B directory. With discounts on podcast recordings and connections across 60+ groups in the UK, Network B2B is your gateway to sharing expertise and forging new business relationships.

Liam discusses the ins and outs of event technologies, from DJing and photo booths to sound and lighting. He reveals how LAX Events helps clients navigate the complexities of event planning, ensuring seamless experiences with high-quality equipment and professional guidance. Whether you're planning a small party or a large-scale event, Liam's insights into making memorable events a reality are invaluable.

Project Youth Cancer, now approaching its 30th year, has evolved to focus on mental health and emotional well-being, offering crucial support like self-referral counselling and creative therapy projects. Despite the challenges brought by the pandemic, the charity has thrived, demonstrating resilience and a commitment to positive change.

Join us as we dive into the impactful initiatives like 'Open the Door', which aims to provide essential post-treatment support, and the innovative use of art therapy to empower young patients facing radiotherapy. Discover how this passionate team of two, alongside dedicated volunteers and trustees, continue to make a significant difference in the lives of young cancer patients across the UK. Like to support Project Youth Cancer.

Discover how the system seamlessly integrates into existing infrastructure, offering interactive lessons, videos, and quizzes that can be deployed with ease. Russ shares insights into the development process, the direct benefits for schools, and the extensive research behind the initiative.

Whether you're a headteacher or an educational innovator, this episode is full of valuable information about how schools can adapt to challenges and improve classroom dynamics. Tune in to learn more about how this revolutionary system is poised to save resources and transform education.

Discover how ISO 42001 could have mitigated the infamous Skynet catastrophe from The Terminator and learn why it's crucial for businesses today. As we navigate topics from machine learning misconceptions to the EU AI Act, you'll gain valuable insights into the world of AI governance. Whether you're a small business owner or part of a large corporation, understanding the standards for ethical AI development can protect your business and enhance customer trust.

Dan discusses the impact of recent budget changes and how advisors work proactively to keep clients informed and plans on track. He highlights the importance of regular reviews and the role of a proactive advisor in maintaining a successful financial plan.

Listen in for a comprehensive look into the behind-the-scenes efforts that assure clients of the ongoing care and adjustments needed in a constantly changing financial landscape. Whether you're a potential client or already have an advisor, this episode provides valuable insights into what you should expect from a trusted financial partner. Enjoy as Steve and Dan unravel the intricacies of maintaining a tailored financial plan. “The value of investments can go down in value as well as up, and you may not get back the full amount invested. If in any doubt please seek financial advice”.

Jane also opens up about her personal motivation, stemming from her family's experiences with neurodivergent conditions, and how it fuels her commitment to support those struggling in educational and work environments. Through compelling anecdotes, Jane illustrates the transformative impact of understanding and nurturing neurodiverse talents and offers a fresh perspective on education, focusing on confidence and capability rather than mere academic achievement.

Discover how Jane's innovative workshops aim to educate professionals on neurodiversity and why she's championing more inclusive educational systems that celebrate creative and unique minds.

In this episode, Gary shares his personal journey into therapeutic coaching, shedding light on how unresolved issues from the past, such as imposter syndrome, can hinder progress. We explore the differences between therapeutic coaching and traditional counseling, emphasizing the forward-looking orientation of coaching when clients are ready to move on from past narratives.

Gain valuable insights into the importance of understanding one's inner drivers and fears, as well as overcoming self-sabotage to truly thrive. Whether you're looking to achieve personal contentment or professional success, therapeutic coaching could be the key to unlocking your potential.

Join us as we learn how examining past influences can liberate and empower individuals to live fulfilling lives. Tune in, and start your journey towards transformation today! Check out a previous podcast with Gary about The Power of Coaching.

In this episode, Dan clarifies what truly sets independent advisors apart, namely their ability to explore the whole market for the best financial products and solutions. Learn why impartiality and a broader toolkit can make a difference when working towards your financial goals.

We also uncover the responsibilities of advisors beyond the initial setup of your financial investments, ensuring your portfolio aligns with your personal aspirations and risk tolerance. Whether you're a soon-to-be retiree or an eager entrepreneur, understanding these nuances can help you make informed choices.

So sit back, relax, and join us as we explore the vital role financial advice plays in achieving your financial objectives, and learn how to make the best decision when selecting between independent and restricted advisors.

Dan shares valuable insights into the role of financial advisors and discretionary fund managers, explaining how they collaborate to ensure clients receive the best possible returns while aligning with their risk appetite. The discussion also highlights the regulatory framework that ensures clients are well-protected and the proactive nature of advisors in maintaining client relationships.

Listeners will gain an understanding of the different types of financial advice available, the importance of regular reviews of financial plans, and how professional advice can adapt to changing personal circumstances. If you're considering financial advice or looking to understand its benefits, this episode is a must-listen.

Tune in to learn why working with a professional advisor could provide peace of mind and better financial outcomes, and stay informed about future episodes exploring the differences between independent and restricted advice.

“Robertson Baxter Limited is authorised and regulated by the Financial Conduct Authority”.

“The value of investments can go down in value as well as up, and you may not get back the full amount invested. If in any doubt please seek financial advice”.

Dan provides expert insights into why working with a financial planner can be invaluable, especially when it comes to making informed decisions and navigating market fluctuations. He shares real-life stories and emphasises the importance of having a comprehensive financial plan to guide investment decisions.

The episode also explores the evolving regulatory landscape of the financial industry, the role of discretionary fund managers, and the significance of maintaining a diversified investment portfolio. Dan and Steve underline the benefits of seeking professional advice to ensure long-term success and financial security.

Tune in to learn more about the advantages of having a knowledgeable advisor by your side and why playing the long game is crucial in the world of investing.

“Robertson Baxter Limited is authorised and regulated by the Financial Conduct Authority”.

“The value of investments can go down in value as well as up, and you may not get back the full amount invested. If in any doubt please seek financial advice”.

Dan shares how Robertson Baxter focuses on understanding clients' personal aspirations and life goals, making financial discussions less daunting and more about personal growth. Discover how initial meetings are structured to be cost-free and commitment-free, allowing clients to explore their financial needs in a comfortable and supportive environment.

Learn about the importance of building a tailored financial plan that evolves with life's changes, ensuring long-term success and satisfaction. Whether you're planning for retirement, managing investments, or thinking about wealth transfer, this episode provides valuable insights into making informed financial decisions.

Join the conversation and gain confidence in seeking financial advice that aligns with your personal goals and aspirations.

“Robertson Baxter Limited is authorised and regulated by the Financial Conduct Authority”.

“The value of investments can go down in value as well as up, and you may not get back the full amount invested. If in any doubt please seek financial advice”.

In this episode, Steve is joined by Callum Howard from Limitless Film and Media. Together, they explore the dynamic world of film and media, sharing Callum's unique journey from a YouTube start to managing a thriving media business.

Learn about the evolution of media and advertising, from high production values to the rise of user-generated content and the impact of platforms like TikTok. Callum shares invaluable insights into social media strategy, emphasising the importance of authenticity and engagement over hard sell tactics. Discover their innovative approach to social media advertising, focusing on value and entertainment.

The discussion delves into the benefits of Sky AdSmart for targeted television advertising, and Callum shares stories of real success with small businesses using accessible TV advertising to build trust and authority.

Wrapping up, they discuss event filming, the unique Oak Tree method for content generation, and the transformative power of AI in media. Tune in for practical tips and strategies to elevate your business in the digital age.

In this episode, discover how to optimise your marketing efforts without escalating costs, improve your customer experience, and ensure your business remains resilient. Catrina highlights the importance of understanding the environmental aspect of your business, refining processes, empowering your team, and embracing innovative approaches to reach customers consistently.

Don't miss out on Catrina’s strategies that can help your business approach and learn how to implement them today for future success.

Dan takes us through the significant increase in class one employer national insurance contributions, changes to capital gains tax, and adjustments to inheritance tax affecting businesses and farmers. We also discuss the implications of proposed changes to pensions and stamp duty land tax.

This episode is packed with vital information, presented in a fast-paced format to keep you informed and engaged. Whether you're a business owner or an individual, understanding these changes is crucial for financial planning. Remember to seek advice from a financial advisor to navigate these changes effectively. Tune in for a whirlwind tour of the budget and what it means for you!

Listen as David discusses his challenges and triumphs, including his insights into midlife health and the importance of addressing stress, isolation, and emotional coping. Discover how his innovative "Sprout" method can help you tackle life's demands, and learn about his mission to help individuals reshape their health and reclaim their lives.

Don't miss out on this inspiring conversation filled with practical tips for enhancing your well-being and motivation.  Enjoy the podcast with David Algeo-The Sprout Guy.

Catrina shares insights on the importance of understanding marketing beyond just branding and advertising, emphasising the value of setting up effective business processes. She also highlights the benefits of being part of a community that encourages open dialogue, learning from peers, and sharing experiences to achieve common goals.

Listeners will gain valuable tips on identifying ideal clients, setting appropriate pricing strategies, and leveraging market opportunities even in challenging economic times. Tune in to discover how joining this community can transform your marketing approach and propel your business forward. Be part of the growing Marketing to Community.

Alan shares his compelling story, from facing unexpected job redundancy to finding his true calling in granting wishes for children with life-threatening illnesses. Learn about the incredible work being done by "When You Wish Upon a Star," a charity dedicated to bringing joy and hope to children and their families through personalised wish experiences.

Explore the diverse wishes granted by the charity, from exciting adventures with animals to unforgettable family trips, and find out how you can get involved in supporting their mission. Whether it's through creative fundraising initiatives or spreading the word, discover how you can help make dreams come true for children in need.

For more information on how to contribute or apply for a wish, visit the charity's website or connect with them on social media. Tune in and be inspired by Alans journey and the heart warming impact of granting wishes.

Steve Stobo sheds light on the challenges faced by resellers, including the complexities of ISO consultancy, quoting difficulties, and maintaining service quality. He offers valuable insights into how resellers can overcome these challenges with the right support and training, highlighting the importance of working with qualified consultants and maintaining transparent pricing models.

Listeners will learn about the benefits of becoming a strategic partner through ISO standards, the potential for business growth, and the additional sales opportunities that arise from implementing these standards. Steve Stobo also explains the streamlined process his company offers to resellers, allowing them to focus on expanding their business while ensuring a high-quality service for their clients.

Tune in to explore how you can leverage ISO standards to enhance your business's credibility, efficiency, and profitability, all while simplifying the process with expert guidance. For more information check out CCSRISK.COM/RESELL-ISO

James shares his fascinating journey from growing up in Tanzania to establishing a safari company and eventually becoming a travel counselor. His passion for Africa's stunning landscapes and wildlife inspired him to offer personalised safari experiences that go beyond typical package tours.

Listeners will discover the unique benefits of using a travel counselor, from saving time to gaining access to exclusive experiences. James explains how he crafts tailor-made holidays that cater to individual preferences and budgets, ensuring unforgettable adventures without extra costs.

The conversation also highlights the significance of supporting local communities through sustainable tourism. James emphasises the positive impact safaris have on conservation efforts and the local economy.

For those considering a safari, James provides valuable insights into the best times to visit various African regions, ensuring travelers make the most of their journey. He also addresses safety concerns, assuring listeners of the expertise and dedication of local guides.

Tune in to this episode to explore the world of tailor-made safaris and learn how you can embark on a journey that combines adventure, culture, and relaxation. Contact James for personalised travel planning and let your next adventure begin!

Throughout the discussion, Russell shares his insights on how leaders can foster resilience within their teams. He highlights the necessity of effective delegation, removing obstacles to performance, and nurturing a resilient culture. By engaging in open, honest conversations and understanding individual strengths, leaders can inspire motivation and drive high performance.

Russell also addresses the challenges of constant change, introducing the VUCA model—Volatile, Uncertain, Complex, and Ambiguous—and its counterpart, VUCA Prime, which stands for Vision, Understanding, Clarity, and Agility. These concepts provide a framework for leaders to navigate the ever-evolving business landscape.

Join Steve and Russell as they explore practical strategies for building resilience, managing change, and leading with optimism. Whether you're a seasoned leader or aspiring to enhance your leadership skills, this episode offers valuable insights to thrive in today's dynamic world.

Zoe shares her unique journey from a PhD in biology to a career in the police force, and now to running a consultancy focused on helping businesses and individuals manage stress effectively. Learn about the biological impacts of stress, how it manifests in the body, and practical strategies to mitigate its effects.

Discover the importance of psychological safety in the workplace, effective stress-reducing techniques, and how simple lifestyle changes like mindful eating and post-meal walks can significantly improve your health and productivity.

If you're interested in fostering a healthier, more productive work environment, this episode is a must-listen. For more information on how to get involved with Adapt and Evolve Consultancy, visit adaptandevolve.co.uk or email info@adaptandevolve.co.uk.

Alex shares his journey into the world of animation, discussing his passion for 2D, 3D, and typography animation, as well as his expertise in motion graphics, logo creation, and graphic design. Discover how Alex transitioned from a career in marketing and design to freelancing in 2016 and the wide array of industries he's worked with, including education, charity, logistics, and events.

Learn about the tools and software Alex uses to bring his creative visions to life, from Adobe After Effects to Blender and Procreate. Alex also delves into the importance of a strong script, clear communication, and collaboration when working with clients to produce impactful animations.

If you're a business looking to elevate your marketing message through animation, this episode is a must-listen. Get insights on how to maximise your budget, create effective briefs, and work in partnership with a skilled animator like Alex Morgan.

For more information on Alex's work, visit the website or emailalex@aknouen.com

Ian discusses the importance of mental health in the workplace, the impact of burnout on personal relationships, and how compassion-focused therapy has transformed his life. Learn about the evolution of our 'tricky brains' and how balancing drive, threat, and soothing systems can lead to a more fulfilling and productive life.

Discover practical insights into mental health first aid training and how businesses can benefit from fostering a compassionate work environment. Tune in for an engaging conversation that highlights the critical need for self-compassion and mental well-being in achieving both personal and professional success. Learn more about Ian right here.

Steve Boston shares his journey from working in the security industry to discovering the life-changing benefits of Bemer products. Learn how this innovative therapy, backed by German engineering and Swiss manufacturing, improves blood flow, reduces inflammation, and promotes overall wellness.

Steve discusses the versatility of Bemer devices, suitable for both individuals with chronic conditions and athletes seeking quicker recovery. He also delves into the practical aspects of using Bemer at home and the support available for new users.

Additionally, discover how you can join the Bemer business and make a positive impact on people's lives. Whether you're a health professional or an entrepreneur, this episode offers valuable insights into a growing field of health technology.

For more information on Bemer products or to explore partnership opportunities, reach out to Steve Boston at 07533 361 421 or visit Steve's website

If you're interested in being a guest on Podcasts for Business, email Steve at steve@stevetwynham.com.

Mark shares the inspiring story behind BuytoGive, which started from a simple idea by his business partner, Kevin Turner. Learn how their platform enables shoppers to donate a portion of their purchase fees to a charity of their choice, making a difference with every transaction.

Discover how Buyto Give supports both sellers and charities, offering fundraising pages and direct donation facilities at competitive rates. Mark also discusses the importance of corporate social responsibility and how businesses can get involved to make a positive impact.

To find out more about BuytoGive and how you can participate, visit their website at buytogive.co.uk. Enjoy the episode and get inspired by this innovative approach to supporting good causes.

We explore the differences between managing and leading, how these roles evolve, and why both are crucial for organisational success. Claire emphasises the importance of nurturing talent and building a confident, skilled team to ensure long-term success.

Through engaging anecdotes and expert insights, Claire discusses the significance of self-awareness, feedback, and authentic communication in effective leadership. She also highlights the importance of creating flexible, bespoke training programs that cater to individual needs and organisational goals.

Join us as we uncover valuable tips and strategies for aspiring leaders and learn how Cybele's tailored training solutions can help you achieve remarkable results. For more information about Cybèle, visit their website at cybele.uk.com or find them on LinkedIn. Claire Drury - Senior Training Consultant

In this latest episode, Steve is joined by Tessa to delve into the crucial topic of managing performance conversations. Tessa shares her extensive experience in sales, financial services, and training, offering insights into the common struggles managers face with underperforming team members and implementing change.

Tessa discusses the importance of creating strong foundations for performance management activities and conversations. She emphasises the need for clarity, regular feedback, and understanding individual motivations to facilitate growth and development within a team. The conversation covers practical strategies for having challenging conversations, the significance of mentoring and training, and the impact of effective performance management on organisational culture.

Whether you're a seasoned manager or new to the role, this episode provides valuable guidance on nurturing talent and ensuring your team's success. Tune in to learn how to transform performance reviews and appraisals into value-adding conversations that inspire and motivate your team.

To find out more about Cybele and their bespoke training solutions, visit their website at cybele.uk.com or find them on LinkedIn under Cybèle Training and Consultancy. Tessa Odoni - Senior Training Consultant.

In this episode, Steve is joined by Todd from Spaghetti Agency. They dive into crucial topics like taking your product to the marketplace effectively, understanding social media trends, and common mistakes businesses make online. Todd also shares the unique origin story of Spaghetti Agency and his journey in the digital marketing world.

Learn about the importance of authenticity, the evolving landscape of platforms like LinkedIn and TikTok, and how to engage your audience meaningfully. Todd's insights are invaluable for any business looking to enhance their online presence and build strong connections.

If you're interested in making great connections and sharing knowledge within the business community, sit back and enjoy this episode. For more details or to share news about your business, event, seminar, or workshop, email Steve at steve@stevetwynham.com.

Don't miss out on Todd's expert tips and strategies to help your business thrive in the digital age. Visit spaghettiagency.co.uk to connect with Todd and explore more of their content.

In this episode, Steve is joined by Margaret Wood to discuss the impact of menopause on women's career development and financial security. Margaret shares her journey of raising awareness about menopause, spurred by gender pay gap statistics and personal experiences. They delve into how menopause symptoms can affect women's professional lives and explore the reasons behind the widening gender pay gap after age 40.

Margaret explains the challenges women face during menopause transition, including career disruptions, reduced hours, and reluctance to seek promotions. She highlights the importance of employer support and the need for better workplace practices to accommodate menopausal women.

The conversation also touches on the broader implications of menopause on personal relationships and financial security, emphasising the necessity for partners and family members to be more informed and supportive. Margaret offers insights into her work with organisations and women, providing seminars and workshops to build awareness and resilience.

For those interested in learning more or seeking support, Margaret provides her contact details and expresses her willingness to help both individuals and organisations navigate this significant life transition.

Tune in for an enlightening discussion on how menopause can impact women's careers and what can be done to support them through this phase.

We discuss the influence of imposter syndrome in the workplace, affecting people of all backgrounds, and its heightened prevalence in the post-pandemic working scenario. Listen as we explore Carol's personal journey, her fascinating exploration of work cultures, leadership dynamics, and how organisations can put an emphasis on resolving internal issues instead of continuously replacing personnel.

Understand the manifestations of imposter syndrome – from the loss of confidence and emergence of dictatorial behaviour to a distressing spiral into self-doubt. Learn about the harmful impact of leaders disguising insecurities, and how it can severely harm the authenticity and credibility of a company.

The conversation underscores the immense significance of personal growth and professional development, and how the perception of being an imposter can negatively affect individual performance and progress. We dive into how self-perception, often rooted in early childhood experiences, can cause a domino effect leading to self-doubt.

We discuss varying situations leading to the feeling of being an imposter at work, including sudden promotions or company restructuring. The podcast highlights how a nurturing and supportive management style can build resilience and confidence, addressing the need for developmental support where it is most needed.

Boost your self-perception by asking the right questions, challenging your self-doubting beliefs, and paving the way towards personal growth. Draw inspiration from stories of people who have successfully overcome imposter syndrome, re-steering their careers onto the path of success.

The episode concludes with resources to reach our training company, SciBell, that encourages continuous learning and growth. Let's collaborate to create a working atmosphere that celebrates questioning and learning from mistakes, empowering individuals to unlock their potential and thrive in their roles. Carol Martin - Senior Training Consultant

Listen to him unravel the common misconceptions around coaching, contrasting it with mentoring, counselling, and training. Learn from his journey into the world of coaching, starting from the spark of interest ignited by neurolinguistic programming to his comprehensive exploration of coaching principles.

Unearth the transformative power of a coaching approach and how it empowers managers to develop their teams' performance, streamline duties, and cautiously address sensitive issues in the workplace.

Open up a new perspective to team dynamics and fostering a supportive work environment. Develop an appreciation for active listening in creating a space that encourages growth. Understand the managerial responsibility of nurturing the best in their teams while overcoming the urge to solve all issues.

Experience a deep dive in the GROW model of coaching and its practical implementation in everyday coaching conversations. Align your coaching practices with our coaching tips and reinforce the importance of active listening and commitment in action planning.

Timing is essential for any learning to occur, so if you are determined to elevate your managerial skills and nurture your team to its maximum potential, join us by contacting Cybele, a company driven towards edifying your team's growth and development.

From recounting the evolution of the term 'neurodiversity' to the wide-ranging conditions it encompasses, the speakers bring deep understanding to the discussion. The dialogue reveals how fostering neurodiversity in workplaces has profound impacts, particularly when the unique strengths of these individuals are harnessed to boost productivity and create thriving work environments.

The discussion hits home, with Steve and Marie-Clare weaving in powerful personal anecdotes to illustrate the daily struggles faced by neurodivergent individuals within a society designed around neurotypical norms. The speakers argue for minor adjustments that can go a long way in facilitating greater ease, accessibility, and success for these individuals.

Featuring both an argument for fair recruitment process and a critique of mainstream media's often skewed representation of neurodivergent individuals, this episode is an enlightening tour-de-force on the depth and breadth of neurodiversity. The speakers shed light on how simple changes, like altered lighting or a change in paper colour, can have a meaningful impact on an individual's learning, demonstrating the transformative potential of technological advancement.

Listen in as Steve and Marie Clare champion neurodiversity in this engaging discussion that celebrates individual uniqueness and underscores its value within businesses, organisations, and society at large. Marie-Clare Gale Neurodiversity & Mental Health First Aider.

In the conversation, Christine shares her journey from her initial experience in the contact centre industry to becoming a self-employed consultant. Faced with stress-inducing situations in her personal life and in her career, Christine learned the importance of resilience and its pivotal role in professional development and personal well-being. She shares how she started investigating stress and resilience, seeking to understand their origins and impacts.

Discussing her resilience workshops, Christine explains how attendees, overwhelmed by a fast-paced working environment, find valuable resources to alleviate stress and achieve clarity in their roles. These workshops also serve to foster self-belief and the ability to trust one's innate wisdom. Christine’s perceptive guide on how to access resilience, by managing our thinking process, leaves deep impressions.

Towards the end, the conversation shifts to how the pandemic has led businesses to focus on stress management, resilience, and emotional intelligence, consequently causing a surge demand for Cybele’s bespoke programs. To find out more about Cybelè and their programs, visit www.cybele.uk.com or find them on LinkedIn under Cybelè Training and Consultancy Limited. Christine Swift – Senior Training Consultant

Throughout the conversation, Jon Kersey emphasises core essentials like understanding human behaviour, clear communication, and a personalised approach to meet client needs. He highlights the importance of managing emotions and focusing on specific goals in the negotiation process, making this an invaluable resource whether you negotiate for business contracts or family trips.

This episode offers insights into the Harvard approach to negotiation, characterised by honesty and objectivity. You'll also learn about John's 4-4-2 communication rule and how personality traits can significantly impact negotiation outcomes. This interview underscores the significance of truly understanding the language of your negotiation partner for successful results.

Dive deeper into the intricacies of negotiation, with discussions on planning, body language, tone of voice, setting negotiation boundaries, and the benefits of understanding your counterpart. Listeners will acquire practical tools to manage negotiation conflicts and learn valuable tactics like 'compete and control', 'avoiding', 'accommodating', 'compromising', and 'collaborating'.

The episode concludes with some final advice on negotiation skills, encouraging authenticity, ethical behaviour, strategic planning, and constant learning. For further guidance, Cybèle invites listeners to reach out to Cybèle, a UK-based management training company for customised negotiation skills development. Listen to today's episode and equip yourself with effective negotiation strategies to succeed in any scenario. Jon Kersey – Senior Training Consultant

Dive deeper as this episode unravels the wide array of services provided by Cybelè, a management training company that was founded in 1999. Cybelè's strength lies in utilising a diverse range of sophisticated learning techniques, both onsite and virtual. Their innovative techniques tap into various domains, including positive thinking and nutrition, ensuring a holistic approach to learning. With a dedicated commitment to address their clients' needs, ranging from negotiation skills to numerical competence, Cybelè builds effective solutions. However, the commitment to lifelong learning is what truly sets them apart. The Cybelè team offers unique insights into how they have evolved and adapted in the face of changing global dynamics, all the while maintaining impeccable confidentiality.

Concluding this eye-opening conversation, Steve sums up the impressive work done by Cybelè in various sectors including accountancy, banking, insurance, and technology, across diverse geographical areas. Cybelè's successful training methods not only impart valuable skills but also stimulate team bonding and cooperation. The compelling testimonials speak volumes about the transformative impact of Cybelè's training both professionally and personally. The future for Cybele looks promising, steadfast in its mission to nurture raw talent and replicate its impactful face-to-face training experiences in the blended learning landscape. Get more details about the services Cybele provides on their website www.cybele.uk.com and on their LinkedIn page 'Cybele Training and Consultancy'.

With this episode, we also shed light on the rising tendency of startups and entrepreneurial entities to integrate mobile apps into their business strategies. Discover how these apps not only revolutionise businesses but also reduce redundancies and optimise efficiency by synchronising with existing systems like CRMs. Get a close look at the unique challenges and rewards of app development and learn how to avoid pitfalls in this industry, directly from an experienced technology entrepreneur.

As we further delve into our enlightening discourse, Russ, a seasoned veteran in the world of app development, illuminates the fundamental paradigm shift towards truly innovative mobile applications. Discover why leading tech giants like Google and Apple have played an essential role in setting a higher standard for app development, pushing developers to enhance the user experience beyond the basic website.

The Boom Software team’s unwavering commitment to providing superior customer service sets them apart in the competitive landscape of app developers. Discern the significance of remarkable after-service in ensuring the product's longevity and keeping up with the ever-changing demands of users, while navigating the dynamic world of app development.

Russ then takes us into the foreseeable future of his arena, stoking the fires of innovation and creative bravery. This episode concludes with an invitation to listeners to connect and engage, demonstrating their dedication to helping businesses prosper in the digital world. Tune into this episode for valuable insights you wouldn't want to miss!

For more information about Russ and his team, visit their website at boomsoftware.co.uk.

Listeners in any business category can look forward to gaining essential knowledge on forming efficient marketing strategies. John underscores the importance of comprehensively understanding one's customer acquisition costs and the need for accurately measuring outcomes. He also shares his unique perspective on the necessity of identifying one's ideal customer and the benefits of focusing on one strategy at a time.

Learn from John's personal experience and pick up valuable tips on ways to enhance your marketing methods and understand the metrics that truly count. Be prepared to be moved by his journey and find out how to handle the challenging choices in business and marketing with more confidence.

In a conversation marked by cordiality and engrossing insights, John from SuccessCollective.co.uk extends a rich array of practical advice. Entrepreneurs would find relevance in our discussion as it explores areas like client-centric marketing strategies, delivering information effectively through websites, and marketing specificity.

John takes us beyond conventional topics and highlights the merits of transparency, authenticity, and consistency in online presentations. Additionally, we delve into the significance of understanding customer lifetime value and the earnest need to measure the impact of marketing efforts.

This episode offers additional discussions around using video content for marketing, the indispensability of marketing specificity, and an introduction to John's instructive marketing masterclasses. Designed to enable entrepreneurs to elevate their marketing strategies and grow their enterprises, this episode provides a sure pathway to mastering the nuances of marketing.

Podcasts for Business in collaboration with Network B2B is presented and produced by Steve Twynham. For focused networking in a comfortable setting, visit www.networkb2b.co.uk. To share news about your business, email steve@stevetwynham.com.

Discover how implementing ISO 9001 can bring order to a chaotic business environment, ensure consistency across operations, and effectively handle potential issues like customer complaints or supplier mismanagement. Through an engaging discussion with Steve Stobo learn first hand how continual improvement, effective risk management, and heightened customer satisfaction can be achieved through adherence to ISO 9001.

We highlight real-life scenarios showcasing the critical need for a strong risk management plan and a streamlined complaint handling process. Whether a giant corporation or small business, adopting the ISO 9001 standard can set you on a trajectory for growth and profitability.

Steve shares illuminating insights on introducing the ISO 9001 standard into your business procedures, transforming disorder into streamlined operations. The conversation delves into how ISO 9001 promotes consistent service, efficient resource use, process improvement and maximises customer satisfaction.

We stress on the importance of complete commitment to enacting these processes in pursuit of the certification. Further, Steve shares his ISO 9001 certified success story that paved the way to larger business contracts than ever before.

In the podcast's conclusion, learn about resources available for businesses looking to adopt ISO 9001.

This podcast episode is a product of a partnership between Steve Twynham and Network B2B. You can reach out to Steve on LinkedIn or visit www.ccsrisk.com to explore the possibilities of transforming your business with ISO 9001.

For businesses new to ISO Standards or those with existing ISO systems, CCS RISKS managed service seamlessly adapts to your needs. Whether you're just starting or already have an ISO Management System in place, they provide tailored support throughout your journey. Steve talks about the services CCS RISK provide. Check out the previous podcasts with Steve about ISO.

”ISO Unravelled: Decoding the Secret Language of ISO Standards” Is your business playing its part in saving the planet ? Are you keeping yourself and your people safe and healthy? How much would it cost your business if you were hacked? Zombies, UFO’s and Business Continuity How do the ISO Avengers make you a super hero? From Chaos to Certification: A Hero’s Guide to ISO Implementation

Journey to Excellence -The Road to ISO Certification The Chronicles - ISO Audits Demystified

”ISO Unravelled: Decoding the Secret Language of ISO Standards” Is your business playing its part in saving the planet ? Are you keeping yourself and your people safe and healthy? How much would it cost your business if you were hacked? Zombies, UFO’s and Business Continuity How do the ISO Avengers make you a super hero? From Chaos to Certification: A Hero’s Guide to ISO Implementation

Journey to Excellence -The Road to ISO Certification

From Chaos to Certification: A Hero’s Guide to ISO Implementation

ISO 22301 is an international standard that provides a framework for Business Continuity Management (BCM). The standard outlines best practices for identifying potential threats to an organisation, assessing the impact of those threats, and developing and implementing a plan to ensure that critical business functions can continue in the event of a disruption.

ISO 22301 provides a structured approach to BCM, helping organisations to identify critical business processes, dependencies, and risks. It provides a set of requirements and guidelines for developing and implementing a Business Continuity Management System (BCMS), which includes policies, procedures, and controls to manage business continuity risks.

The standard covers a range of topics, including business impact analysis, risk assessment, crisis management, and business continuity planning. It also includes requirements for maintaining and testing the BCMS to ensure that it remains effective in the face of changing threats and circumstances.

By implementing ISO 22301, an organisation can demonstrate to its customers, stakeholders, and regulators that it is prepared to manage disruptions and minimize the impact of any incidents. It can also help to improve the resilience and agility of the organisation, reducing the risk of downtime and ensuring continuity of critical business functions. Check out other podcasts with Steve. Episode 1  ”ISO Unravelled: Decoding the Secret Language of ISO Standards” Episode 2  Is your business playing its part in saving the planet ? Episode 3  Are you keeping yourself and your people safe and healthy? Episode 4  How much would it cost your business if you were hacked?

This standard is important for your business because it provides a comprehensive framework for managing information security risks and protecting sensitive data. Keep your business safe and say Hackers beware!!! Check out the previous podcasts Steve. Episode 1.”ISO Unravelled: Decoding the Secret Language of ISO Standards” Episode 2.Is your business playing its part in saving the planet ? Episode 3.Are you keeping yourself and your people safe and healthy?

Why is ISO 45001 important for your business?

• Employee well-being and safety:
• Compliance with legal and regulatory requirements
• Reduced accidents and incidents
• Improved productivity and efficiency
• Enhanced reputation and stakeholder trust
• Risk management and continuous improvement
• Supplier and contractor management:

  By implementing this standard, your business can achieve benefits such as improved employee safety and well-being, compliance with legal requirements, reduced accidents and incidents, increased productivity, enhanced reputation, effective risk management, and continuous improvement. It provides a structured approach to managing occupational health and safety, enabling your business to create a safe work environment, protect your employees, and thrive in a sustainable manner. Here are thinks to: Episode 1  ”ISO Unravelled: Decoding the Secret Language of ISO Standards” Episode 2  Is your business playing its part in saving the planet ?

ISO 14001 is important for your business because it provides a framework for effective environmental management. It helps organizations identify, control, and reduce their environmental impact, ultimately leading to improved sustainability and long-term success. Here are some key reasons why ISO 14001 is important for your business.

• Legal and regulatory compliance:
• Enhanced environmental performance:
• Competitive advantage:
• Cost savings:
• Stakeholder trust and reputation:
• Risk management: Check out previous podcasts with Steve. ISO Unravelled: Decoding the Secret Language of ISO Standards”

We are talking SMART but not as you know it. We explore SMART TOOLS and knowledge that unlocks personal and business growth.

If you recognise any of these challenges you will enjoy this podcast.

• Time always being consumed, leaving no time to develop your business
• Meetings overrun and have very little impact or provide no resolutions
• Difficulty in evaluating how effective your leadership is
• Unable to see clearly what is getting in the way of achieving success
• Lack of clear communication – undermining relationships in the company
• Facing overwhelm and the need to have a system to prioritise and execute tasks
• Difficulty in accessing people’s development to reach the next level
• Unsure how to successfully pass the business on to the next generation If you would like to contact Mark here is the link. Enjoy an amazing day.

Enjoy the podcast.

Steve asks some key questions.

• Is financial advice & wellbeing  the same thing?
• Why you must have a long term outlook to be successful at investing.
• Why invest when you can get 5% interest on cash in the bank?
• Is it expensive working with a financial advisor.
• Do people view retirement in different ways? And as normal Steve covers much more. Enjoy the podcast.

• Digital Marketing
• Social Media Content
• Content Creation
• Website Development
• Graphic Design Oh .....don't forget the salt and vinegar. I want fish & chips are a North Lincolnshire based digital marketing company helping businesses across the country with their social media. Enjoy

Catrina is the Managing Director of CutThrough Marketing and started working in Marketing back in the 20th Century, so has a fair few years’ experience under her belt. Whilst in corporate life she worked in companies ranging from start-ups through to multi-national enterprises. When she decided to set up this business she was Marketing Director, EMEA, at PFU Fujitsu.

Coming from North Staffordshire, she has a no-nonsense way of looking at what marketing is required and why. After all, why spend £1000 when £100 will do? She will explain everything in a non-jargon way – you want the results not to be blinded by science.

Catrina is both a Fellow of the Chartered Institute of Marketing and a Chartered Marketer showing true commitment to her field.

An interesting fact about Catrina: Don’t tell her something is not possible, as that just means she finds a way to do it (and explains her MSc in Computing as she wasn’t allowed to do computing at school as it “was a subject for boys”).

Over twenty-five years experience in international marketing, controlling multi-million Euro budgets. Catrina specialises on delivering tangible results and has been a Chartered Institute of Marketing mentor since 2012. Catrina became a Fellow of the Chartered Institute of Marketing in 2014.

• Who would welcome the service provided by Launchpad.
• Who would like to help with fundraising.
• Donate some time to run workshops.
• Join the charity as a trustee.

Enjoy the podcast with Kirsti.

Some words from Julie. Your duties under the Construction (Design and Management) Regulations can seem complex. Yet they don’t have to cause worry, stress and delay. At Topaz Health & Safety, we can make sure you’re meeting your duties under CDM regulations.  Enjoy the podcast.