OSAP Observations https://osappodcast.podbean.com An original podcast series from the Ohio Society of Association Professionals featuring candid conversations about the latest trends, challenges and success stories shaping the association world. Tue, 28 Apr 2026 09:00:00 -0500 https://podbean.com/?v=5.5 en Copyright 2024 All rights reserved. Business:Non-Profit 1440 episodic osappodcast osappodcast No false https://pbcdn1.podbean.com/imglogo/image-logo/18878626/OSAP_Observations_3000x3000.jpg OSAP Observations https://osappodcast.podbean.com 144 144 Leadership, ROI, and the Changing Expectations of Membership Leadership, ROI, and the Changing Expectations of Membership https://osappodcast.podbean.com/e/leadership-roi-and-the-changing-expectations-of-membership/ https://osappodcast.podbean.com/e/leadership-roi-and-the-changing-expectations-of-membership/#comments Tue, 28 Apr 2026 09:00:00 -0500 osappodcast.podbean.com/873687d8-c0e1-3b37-8710-9eb9559f8fb5 In this episode, host Jarrod A. Clabaugh, CAE, sits down with Tom Balzer, CAE, president and CEO of the Ohio Trucking Association, to discuss his journey into the association world and the leadership lessons he’s learned along the way. Tom reflects on how fraternity involvement first introduced him to organized leadership and service, eventually leading to a career in motor carrier and trade associations. The conversation explores how the industry—and the broader association landscape—has evolved over the years, including changes in civil discourse, member engagement, and growing expectations around immediate return on investment. He also shares personal insights on balancing work and life, learning the value of saying no, and finding fulfillment in developing staff and helping boards think strategically about the future. Along the way, Tom makes the case for more “blue ocean” thinking in strategic planning and offers a grounded perspective on AI, viewing it as a valuable tool rather than an imminent threat.

This episode is sponsored by Sawmill Creek by Cedar Point Resorts.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, sits down with Tom Balzer, CAE, president and CEO of the Ohio Trucking Association, to discuss his journey into the association world and the leadership lessons he’s learned along the way. Tom reflects on how fraternity involvement first introduced him to organized leadership and service, eventually leading to a career in motor carrier and trade associations. The conversation explores how the industry—and the broader association landscape—has evolved over the years, including changes in civil discourse, member engagement, and growing expectations around immediate return on investment. He also shares personal insights on balancing work and life, learning the value of saying no, and finding fulfillment in developing staff and helping boards think strategically about the future. Along the way, Tom makes the case for more “blue ocean” thinking in strategic planning and offers a grounded perspective on AI, viewing it as a valuable tool rather than an imminent threat.

This episode is sponsored by Sawmill Creek by Cedar Point Resorts.

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1533 21 full Unlocking the Voice of Your Association Through Podcasting Unlocking the Voice of Your Association Through Podcasting https://osappodcast.podbean.com/e/unlocking-the-voice-of-your-association-through-podcasting/ https://osappodcast.podbean.com/e/unlocking-the-voice-of-your-association-through-podcasting/#comments Mon, 30 Mar 2026 12:55:38 -0500 osappodcast.podbean.com/51260e66-a0b2-3921-927b-fced65256e35 In this episode, host Jarrod A. Clabaugh sits down with Colby Horton and Frank Humada with Association Briefings, to explore why podcasting is gaining traction across the association space. At the heart of the conversation is a simple idea: meeting members where they are. As screen fatigue grows, audio offers a more natural, accessible way to engage—turning everyday moments into opportunities for connection. They also discuss how podcasts unlock the depth of an association’s community, surfacing member expertise, stories, and perspectives that often go unheard. Beyond content, the episode highlights podcasting as a strategic tool—helping prospective members understand an organization’s culture while strengthening relationships with current ones. Jarrod shares his perspective on why OSAP launched its podcast, emphasizing the importance of creating space for meaningful conversations and directly addressing member concerns.

This episode is sponsored by the OSAP Foundation.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh sits down with Colby Horton and Frank Humada with Association Briefings, to explore why podcasting is gaining traction across the association space. At the heart of the conversation is a simple idea: meeting members where they are. As screen fatigue grows, audio offers a more natural, accessible way to engage—turning everyday moments into opportunities for connection. They also discuss how podcasts unlock the depth of an association’s community, surfacing member expertise, stories, and perspectives that often go unheard. Beyond content, the episode highlights podcasting as a strategic tool—helping prospective members understand an organization’s culture while strengthening relationships with current ones. Jarrod shares his perspective on why OSAP launched its podcast, emphasizing the importance of creating space for meaningful conversations and directly addressing member concerns.

This episode is sponsored by the OSAP Foundation.


OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1325 20 full Building Resilient Associations: Curiosity, Judgment, and Member Value Building Resilient Associations: Curiosity, Judgment, and Member Value https://osappodcast.podbean.com/e/building-resilient-associations-curiosity-judgment-and-member-value/ https://osappodcast.podbean.com/e/building-resilient-associations-curiosity-judgment-and-member-value/#comments Fri, 27 Feb 2026 09:00:00 -0600 osappodcast.podbean.com/0969ba50-e06d-3444-b119-ebd39c75f462 In this episode, host Jarrod A. Clabaugh, CAE, talks with Mark McSweeney, CAE, founder of Envisioned Future, about his journey into association management and the lasting impact of the profession. Drawing on a career that spans fraternity leadership, trade associations, and association management companies, Mark reflects on the ripple effect associations create through effective governance, strategic clarity, and organizational transformation. The conversation addresses common misconceptions about nonprofits, emphasizing that associations are complex businesses requiring disciplined financial management and healthy reserves. Mark shares leadership insights on curiosity, facilitation, patience, and vulnerability, and discusses how the industry may continue to evolve through clearer member value, strategic partnerships, and consolidation. He also offers perspective on AI as a tool that enhances human judgment and outlines a practical framework for member engagement grounded in relevance and relationships.

This episode is sponsored by Clark Schaefer Hackett Business Advisors.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, talks with Mark McSweeney, CAE, founder of Envisioned Future, about his journey into association management and the lasting impact of the profession. Drawing on a career that spans fraternity leadership, trade associations, and association management companies, Mark reflects on the ripple effect associations create through effective governance, strategic clarity, and organizational transformation. The conversation addresses common misconceptions about nonprofits, emphasizing that associations are complex businesses requiring disciplined financial management and healthy reserves. Mark shares leadership insights on curiosity, facilitation, patience, and vulnerability, and discusses how the industry may continue to evolve through clearer member value, strategic partnerships, and consolidation. He also offers perspective on AI as a tool that enhances human judgment and outlines a practical framework for member engagement grounded in relevance and relationships.

This episode is sponsored by Clark Schaefer Hackett Business Advisors.

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1371 19 full Leading With Intention: Engagement, Experimentation, and Community Leading With Intention: Engagement, Experimentation, and Community https://osappodcast.podbean.com/e/leading-with-intention-engagement-experimentation-and-community/ https://osappodcast.podbean.com/e/leading-with-intention-engagement-experimentation-and-community/#comments Fri, 19 Dec 2025 10:00:00 -0600 osappodcast.podbean.com/73638383-4781-3e89-a966-eef2505a2782 In this episode, host Jarrod A. Clabaugh, CAE, sits down with Angela Kisskeys, president of Associations North, to explore her path into association management and the evolution of the profession over the past 15 years. Angela reflects on how member engagement has changed, the need to stay focused amid shifting expectations, and why listening to members is essential to staying relevant. The conversation highlights the importance of experimentation, adaptability, and community-building, as well as the ongoing challenge of communicating the value of association management as a career. Angela also shares thoughtful insights on leadership, personal growth, and finding balance between structure and spontaneity—both in work and in life.

This episode is sponsored by Burgie MediaFusion.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, sits down with Angela Kisskeys, president of Associations North, to explore her path into association management and the evolution of the profession over the past 15 years. Angela reflects on how member engagement has changed, the need to stay focused amid shifting expectations, and why listening to members is essential to staying relevant. The conversation highlights the importance of experimentation, adaptability, and community-building, as well as the ongoing challenge of communicating the value of association management as a career. Angela also shares thoughtful insights on leadership, personal growth, and finding balance between structure and spontaneity—both in work and in life.

This episode is sponsored by Burgie MediaFusion.

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1432 18 full Leading the Room: Crafting Meaningful Learning Experiences Leading the Room: Crafting Meaningful Learning Experiences https://osappodcast.podbean.com/e/leading-the-room-crafting-meaningful-learning-experiences/ https://osappodcast.podbean.com/e/leading-the-room-crafting-meaningful-learning-experiences/#comments Thu, 20 Nov 2025 09:00:00 -0600 osappodcast.podbean.com/6d99a98a-6a0a-3988-b32f-27f253acf0ee In this episode, host Jarrod A. Clabaugh, CAE, sits down with Erin Fischer and Mike McRee for a dynamic conversation about elevating leadership training and facilitation. Together, they unpack what it takes to design learning experiences that truly resonate—from understanding your audience and shaping participant-centered sessions to using storytelling as a powerful engagement tool. They also explore why prep work and post-session follow-up are essential for lasting impact. Throughout the discussion, Erin and Mike highlight the importance of continual growth, authentic connection, and creating spaces where leaders can learn, reflect, and thrive.

This episode is sponsored by Kalahari Resorts & Conventions Sandusky.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, sits down with Erin Fischer and Mike McRee for a dynamic conversation about elevating leadership training and facilitation. Together, they unpack what it takes to design learning experiences that truly resonate—from understanding your audience and shaping participant-centered sessions to using storytelling as a powerful engagement tool. They also explore why prep work and post-session follow-up are essential for lasting impact. Throughout the discussion, Erin and Mike highlight the importance of continual growth, authentic connection, and creating spaces where leaders can learn, reflect, and thrive.

This episode is sponsored by Kalahari Resorts & Conventions Sandusky.

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1645 17 full Turning Policy Into Progress: How Associations Make Their Voices Heard Turning Policy Into Progress: How Associations Make Their Voices Heard https://osappodcast.podbean.com/e/turning-policy-into-progress-how-associations-make-their-voices-heard/ https://osappodcast.podbean.com/e/turning-policy-into-progress-how-associations-make-their-voices-heard/#comments Thu, 23 Oct 2025 10:21:55 -0500 osappodcast.podbean.com/89250262-daaa-3a07-bfc6-e7f5bb782bfa In this episode, host Jarrod A. Clabaugh, CAE, is joined by Mary Kate Cunningham, CAE, Chief Public and Governance Officer at ASAE, and Ali Bedford, vice president at Integer, for a conversation on the power of advocacy in advancing associations and nonprofits. Together, they unpack recent wins in tax reform and workforce legislation and share how effective storytelling, grassroots engagement, and strong relationships with policymakers can drive meaningful change. The discussion also highlights how smaller organizations can take practical, proactive steps to make their voices heard and influence policy at every level.

This episode is sponsored by the Ohio Trucking Association.

OSAP Observations is produced by Association Briefings.

 

Show notes

The Community Impact Coalition: https://www.cicoalition.org/  

The Tomorrow’s Workforce Coalition: https:/ /powerofassociations.org/tomorrows-workforce-coalition/

]]> In this episode, host Jarrod A. Clabaugh, CAE, is joined by Mary Kate Cunningham, CAE, Chief Public and Governance Officer at ASAE, and Ali Bedford, vice president at Integer, for a conversation on the power of advocacy in advancing associations and nonprofits. Together, they unpack recent wins in tax reform and workforce legislation and share how effective storytelling, grassroots engagement, and strong relationships with policymakers can drive meaningful change. The discussion also highlights how smaller organizations can take practical, proactive steps to make their voices heard and influence policy at every level.

This episode is sponsored by the Ohio Trucking Association.

OSAP Observations is produced by Association Briefings.

 

Show notes

The Community Impact Coalition: https://www.cicoalition.org/  

The Tomorrow’s Workforce Coalition: https:/ /powerofassociations.org/tomorrows-workforce-coalition/

]]> osappodcast false No 1415 2 16 full Choose Your Ending: Resilience Strategies for Associations Choose Your Ending: Resilience Strategies for Associations https://osappodcast.podbean.com/e/choose-your-ending-resilience-strategies-for-associations/ https://osappodcast.podbean.com/e/choose-your-ending-resilience-strategies-for-associations/#comments Mon, 29 Sep 2025 10:15:56 -0500 osappodcast.podbean.com/6d6afa04-5ca2-3fd2-9ee3-f3fea3537d34 In this episode, host Jarrod A. Clabaugh, CAE, sits down with keynote speaker, author, and resilience strategist Shawn Ellis. Shawn unpacks his signature Choose Your Ending Method and Five Cs of Radical Adaptability—calm, clarity, courage, confidence, and community—showing how these principles help association leaders let go, adapt, and grow in a rapidly changing environment. He also shares his personal journey into the association space, the inspiration behind his method, and why embracing vulnerability and authentic communication leads to stronger accountability and collective success.

This episode is sponsored by Clark Schaefer Hackett Business Advisors.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, sits down with keynote speaker, author, and resilience strategist Shawn Ellis. Shawn unpacks his signature Choose Your Ending Method and Five Cs of Radical Adaptability—calm, clarity, courage, confidence, and community—showing how these principles help association leaders let go, adapt, and grow in a rapidly changing environment. He also shares his personal journey into the association space, the inspiration behind his method, and why embracing vulnerability and authentic communication leads to stronger accountability and collective success.

This episode is sponsored by Clark Schaefer Hackett Business Advisors.


OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1484 2 15 full The Power of Empathy and Authentic Connection in Leadership The Power of Empathy and Authentic Connection in Leadership https://osappodcast.podbean.com/e/the-power-of-empathy-and-authentic-connection-in-leadership/ https://osappodcast.podbean.com/e/the-power-of-empathy-and-authentic-connection-in-leadership/#comments Fri, 29 Aug 2025 10:13:50 -0500 osappodcast.podbean.com/f65f62ab-61de-3544-9f6a-7bd74046b43d In this episode, host Jarrod A. Clabaugh, CAE, welcomes Lowell Aplebaum, EdD, FASAE, CAE, CEO of Vista Cova and a recognized leader in association management and facilitation. Lowell reflects on his path from education into the association world, sharing how curiosity, intentionality, and authentic connection shape effective leadership. The discussion explores the growing need for genuine community in a noisy digital era, the rising importance of personalized communication, and the future of inclusive, equitable leadership. Lowell also underscores the vital role nonprofit associations play in advancing missions without partisanship, and he offers practical advice on empathetic listening and building deeper, more meaningful relationships.

This episode is sponsored by the OSAP Foundation.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, welcomes Lowell Aplebaum, EdD, FASAE, CAE, CEO of Vista Cova and a recognized leader in association management and facilitation. Lowell reflects on his path from education into the association world, sharing how curiosity, intentionality, and authentic connection shape effective leadership. The discussion explores the growing need for genuine community in a noisy digital era, the rising importance of personalized communication, and the future of inclusive, equitable leadership. Lowell also underscores the vital role nonprofit associations play in advancing missions without partisanship, and he offers practical advice on empathetic listening and building deeper, more meaningful relationships.

This episode is sponsored by the OSAP Foundation.


OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1583 2 14 full IMPACTful Conversations: Communicate with Clarity, Confidence, and Purpose IMPACTful Conversations: Communicate with Clarity, Confidence, and Purpose https://osappodcast.podbean.com/e/impactful-conversations-communicate-with-clarity-confidence-and-purpose/ https://osappodcast.podbean.com/e/impactful-conversations-communicate-with-clarity-confidence-and-purpose/#comments Thu, 31 Jul 2025 09:00:00 -0500 osappodcast.podbean.com/e81e797e-aa9b-3299-acac-49a95fe045a4 In this episode, host Jarrod A. Clabaugh, CAE, sits down with Patrick Donadio, CSP—renowned communication strategist, keynote speaker, author, and executive coach—to explore what it really takes to elevate both personal and organizational communication. Drawing from over two decades of experience, Patrick introduces his powerful six-step IMPACT process and unpacks common communication pitfalls, from unclear messaging to digital distractions. Together, they dive into the art of active listening, the need for intentional engagement, and the growing role of AI in shaping how we connect. Whether you're leading a team, planning an event, or trying to deepen member relationships, this episode offers practical tools and fresh perspective to help you communicate with clarity, confidence, and purpose.

This episode is sponsored by Burgie MediaFusion.

OSAP Observations is produced by Association Briefings.

 

Show notes

For an article on active listening, visit https://tinyurl.com/uc4bw553. 

]]> In this episode, host Jarrod A. Clabaugh, CAE, sits down with Patrick Donadio, CSP—renowned communication strategist, keynote speaker, author, and executive coach—to explore what it really takes to elevate both personal and organizational communication. Drawing from over two decades of experience, Patrick introduces his powerful six-step IMPACT process and unpacks common communication pitfalls, from unclear messaging to digital distractions. Together, they dive into the art of active listening, the need for intentional engagement, and the growing role of AI in shaping how we connect. Whether you're leading a team, planning an event, or trying to deepen member relationships, this episode offers practical tools and fresh perspective to help you communicate with clarity, confidence, and purpose.

This episode is sponsored by Burgie MediaFusion.

OSAP Observations is produced by Association Briefings.

 

Show notes

For an article on active listening, visit https://tinyurl.com/uc4bw553. 

]]> osappodcast false No 1476 2 13 full The Power of Story: Building Community Through Conversation The Power of Story: Building Community Through Conversation https://osappodcast.podbean.com/e/the-power-of-story-building-community-through-conversation/ https://osappodcast.podbean.com/e/the-power-of-story-building-community-through-conversation/#comments Thu, 26 Jun 2025 09:00:00 -0500 osappodcast.podbean.com/22f456a7-fdcc-35f5-820a-5ccec7f1e064 In this episode, host Jarrod A. Clabaugh, CAE, chats with motivational speaker and improv comedian James Robilotta about the power of authentic conversations. Together, they explore how curiosity deepens human connection, why storytelling builds community, and the importance of prioritizing mental health and work-life balance. With humor and honesty, James offers practical insights for creating more meaningful interactions—in both personal and professional life.

This episode is sponsored by the Ohio Trucking Association.

 

OSAP Observations is produced by Association Briefings.

 

]]> In this episode, host Jarrod A. Clabaugh, CAE, chats with motivational speaker and improv comedian James Robilotta about the power of authentic conversations. Together, they explore how curiosity deepens human connection, why storytelling builds community, and the importance of prioritizing mental health and work-life balance. With humor and honesty, James offers practical insights for creating more meaningful interactions—in both personal and professional life.

This episode is sponsored by the Ohio Trucking Association.

 

OSAP Observations is produced by Association Briefings.

 

]]> osappodcast false No 1401 1 12 full Smarter Tech, Human Touch: AI in the Association Space Smarter Tech, Human Touch: AI in the Association Space https://osappodcast.podbean.com/e/smarter-tech-human-touch-ai-in-the-association-space/ https://osappodcast.podbean.com/e/smarter-tech-human-touch-ai-in-the-association-space/#comments Thu, 29 May 2025 12:14:24 -0500 osappodcast.podbean.com/d9e5d3bd-d81f-3db3-9e39-a681eab39502 In this episode, host Jarrod A. Clabaugh, CAE, sits down with tech expert and keynote speaker Beth Ziesenis, affectionately known in the association world as "your nerdy best friend." Together, they explore Beth’s journey into the association space and dive into her latest book, "Real People, Real AI," which showcases the unexpected and creative ways everyday users are embracing AI in both personal and professional settings. Beth unpacks current trends in artificial intelligence, the growing importance of having an AI usage policy, and the exciting potential of tools like text-to-video technology. Despite the fast-paced evolution of AI, Jarrod and Beth emphasize a consistent theme: the irreplaceable value of human judgment, curiosity, and lifelong learning.

This episode is sponsored by the OSAP Foundation.

OSAP Observations is produced by Association Briefings.

 

Show notes

Beth Z cuts through the noise to bring you tech tips, tools and tricks for productive productivity, sexy social media, tolerable to-do lists and truly collaborative collaborations.

She is exciting, fun, and packed full of knowledge that she shares in easy-to-digest sound bites. Beth takes the fear out of technology and helps you get right to the point with effective apps and tools that you can integrate into your everyday work and life.

]]> In this episode, host Jarrod A. Clabaugh, CAE, sits down with tech expert and keynote speaker Beth Ziesenis, affectionately known in the association world as "your nerdy best friend." Together, they explore Beth’s journey into the association space and dive into her latest book, "Real People, Real AI," which showcases the unexpected and creative ways everyday users are embracing AI in both personal and professional settings. Beth unpacks current trends in artificial intelligence, the growing importance of having an AI usage policy, and the exciting potential of tools like text-to-video technology. Despite the fast-paced evolution of AI, Jarrod and Beth emphasize a consistent theme: the irreplaceable value of human judgment, curiosity, and lifelong learning.

This episode is sponsored by the OSAP Foundation.


OSAP Observations is produced by Association Briefings.

 

Show notes

Beth Z cuts through the noise to bring you tech tips, tools and tricks for productive productivity, sexy social media, tolerable to-do lists and truly collaborative collaborations.

She is exciting, fun, and packed full of knowledge that she shares in easy-to-digest sound bites. Beth takes the fear out of technology and helps you get right to the point with effective apps and tools that you can integrate into your everyday work and life.

]]> osappodcast false No 1472 1 11 full Balancing High Tech and High Touch: Elevating the Member Experience Balancing High Tech and High Touch: Elevating the Member Experience https://osappodcast.podbean.com/e/balancing-high-tech-and-high-touch-elevating-the-member-experience/ https://osappodcast.podbean.com/e/balancing-high-tech-and-high-touch-elevating-the-member-experience/#comments Wed, 30 Apr 2025 09:02:28 -0500 osappodcast.podbean.com/41b81e25-03b1-39ab-be6c-a4d88ce811af In this episode, host Jarrod A. Clabaugh, CAE, chats with keynote speaker and Black Tie Experience founder Bob Pacanovsky about the critical balance between technology and human connection in today's digital landscape. Bob shares how his personal journey led him to the nonprofit world and a deeper understanding of what makes interactions truly memorable. Together, they explore how associations can enhance member engagement and customer service by combining innovative tech tools with intentional, high-touch experiences. You’ll also hear practical strategies for building trust, using storytelling to deepen relationships, and maintaining the human element at the heart of every interaction.

This episode is sponsored by Shores & Islands Ohio.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, chats with keynote speaker and Black Tie Experience founder Bob Pacanovsky about the critical balance between technology and human connection in today's digital landscape. Bob shares how his personal journey led him to the nonprofit world and a deeper understanding of what makes interactions truly memorable. Together, they explore how associations can enhance member engagement and customer service by combining innovative tech tools with intentional, high-touch experiences. You’ll also hear practical strategies for building trust, using storytelling to deepen relationships, and maintaining the human element at the heart of every interaction.

This episode is sponsored by Shores & Islands Ohio.

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1502 1 10 full The Business of Travel: Marketing, Funding, and the Future of Ohio Tourism The Business of Travel: Marketing, Funding, and the Future of Ohio Tourism https://osappodcast.podbean.com/e/the-business-of-travel-marketing-funding-and-the-future-of-ohio-tourism/ https://osappodcast.podbean.com/e/the-business-of-travel-marketing-funding-and-the-future-of-ohio-tourism/#comments Mon, 31 Mar 2025 08:00:00 -0500 osappodcast.podbean.com/f882d48d-06d3-3c52-81fb-1646023b855e In this episode, host Jarrod A. Clabaugh, CAE, sits down with Melinda Huntley, executive director of the Ohio Travel Association, to explore her journey in the travel economy and association management. They discuss how early engagement with associations shaped her career, the impact of federal funding cuts on Ohio tourism, and the challenges of economic uncertainty. Melinda also highlights the power of partnerships, strategic marketing, and collaborative storytelling in driving success for the travel industry and nonprofits alike.

This episode is sponsored by Clark Schaefer Hackett Business Advisors.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, sits down with Melinda Huntley, executive director of the Ohio Travel Association, to explore her journey in the travel economy and association management. They discuss how early engagement with associations shaped her career, the impact of federal funding cuts on Ohio tourism, and the challenges of economic uncertainty. Melinda also highlights the power of partnerships, strategic marketing, and collaborative storytelling in driving success for the travel industry and nonprofits alike.

This episode is sponsored by Clark Schaefer Hackett Business Advisors.

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1618 1 9 full Navigating HR Challenges: Legal Shifts, DEI, and Workforce Trends Navigating HR Challenges: Legal Shifts, DEI, and Workforce Trends https://osappodcast.podbean.com/e/navigating-hr-challenges-legal-shifts-dei-and-workforce-trends/ https://osappodcast.podbean.com/e/navigating-hr-challenges-legal-shifts-dei-and-workforce-trends/#comments Tue, 25 Feb 2025 09:51:00 -0600 osappodcast.podbean.com/dba3e75c-d47d-37eb-bec3-93af05323279 In this episode, host Jarrod A. Clabaugh, CAE, speaks with Cathleen Snyder, SPHR, SHRM-SCP, director of training & development at Clark Schaefer Strategic HR. They explore the impact of recent executive orders on DEI programs, strategies for navigating HR challenges, and how to support a multi-generational workforce in today’s evolving job market. Cathleen shares practical insights on adapting to legal changes, retaining top talent, and strengthening workplace culture. She also highlights the value of relationship-building, professional networking, and continuous learning for long-term success.

This episode is sponsored by Saling Simms Associates.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, speaks with Cathleen Snyder, SPHR, SHRM-SCP, director of training & development at Clark Schaefer Strategic HR. They explore the impact of recent executive orders on DEI programs, strategies for navigating HR challenges, and how to support a multi-generational workforce in today’s evolving job market. Cathleen shares practical insights on adapting to legal changes, retaining top talent, and strengthening workplace culture. She also highlights the value of relationship-building, professional networking, and continuous learning for long-term success.

This episode is sponsored by Saling Simms Associates.

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1576 1 8 full Sustaining Success: Board Engagement, Revenue Streams, and the Abundance Mindset for Associations Sustaining Success: Board Engagement, Revenue Streams, and the Abundance Mindset for Associations https://osappodcast.podbean.com/e/sustaining-success-board-engagement-revenue-streams-and-the-abundance-mindset-for-associations/ https://osappodcast.podbean.com/e/sustaining-success-board-engagement-revenue-streams-and-the-abundance-mindset-for-associations/#comments Thu, 30 Jan 2025 08:00:00 -0600 osappodcast.podbean.com/7e24b875-887a-3bdc-a5c1-2e18f3676f5a In this episode, host Jarrod A. Clabaugh, CAE, sits down with Avi Olitzky, president and principal consultant of Olitzky Consulting Group, to explore the shifting landscape of association and nonprofit management. Avi shares his journey into the association world and offers insights on change management, innovation, and the power of an abundance mindset. The conversation dives into micro vs. macro innovations, creating alternative revenue streams, and prioritizing member impact over sheer numbers. They also discuss the role of AI and emerging technologies in shaping the future of associations, along with strategies for engaging board members and optimizing organizational resources for long-term success.

This episode is sponsored by the Ohio Trucking Association.

 

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, sits down with Avi Olitzky, president and principal consultant of Olitzky Consulting Group, to explore the shifting landscape of association and nonprofit management. Avi shares his journey into the association world and offers insights on change management, innovation, and the power of an abundance mindset. The conversation dives into micro vs. macro innovations, creating alternative revenue streams, and prioritizing member impact over sheer numbers. They also discuss the role of AI and emerging technologies in shaping the future of associations, along with strategies for engaging board members and optimizing organizational resources for long-term success.

This episode is sponsored by the Ohio Trucking Association.

 

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1618 1 7 full Advocacy at Work: Protecting Associations Amid Tax Reform Advocacy at Work: Protecting Associations Amid Tax Reform https://osappodcast.podbean.com/e/advocacy-at-work-protecting-associations-amid-tax-reform/ https://osappodcast.podbean.com/e/advocacy-at-work-protecting-associations-amid-tax-reform/#comments Mon, 23 Dec 2024 08:00:00 -0600 osappodcast.podbean.com/2623e10d-8624-3a30-aaf4-241d215a22e4 In this episode, host Jarrod A. Clabaugh, CAE, talks with Mary Kate Cunningham, CAE, Chief Public and Governance Officer at ASAE, about upcoming tax reforms, healthcare changes, and their potential impacts on associations and nonprofits. Mary Kate highlights the critical need to educate lawmakers on the essential contributions of these organizations and shares proactive strategies, such as coalition building, to address legislative threats. Together, they emphasize the importance of vigilance and advocacy in safeguarding the missions and communities associations serve.

This episode is sponsored by the OSAP Foundation.

 

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, talks with Mary Kate Cunningham, CAE, Chief Public and Governance Officer at ASAE, about upcoming tax reforms, healthcare changes, and their potential impacts on associations and nonprofits. Mary Kate highlights the critical need to educate lawmakers on the essential contributions of these organizations and shares proactive strategies, such as coalition building, to address legislative threats. Together, they emphasize the importance of vigilance and advocacy in safeguarding the missions and communities associations serve.

This episode is sponsored by the OSAP Foundation.

 

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1252 1 6 full Prioritizing Health: Wellness Tips for Association Professionals Prioritizing Health: Wellness Tips for Association Professionals https://osappodcast.podbean.com/e/prioritizing-health-wellness-tips-for-association-executives/ https://osappodcast.podbean.com/e/prioritizing-health-wellness-tips-for-association-executives/#comments Mon, 25 Nov 2024 12:14:41 -0600 osappodcast.podbean.com/1814227c-00f6-356b-b8f5-e2ca71098f57 In this episode, host Jarrod A. Clabaugh, CAE, sits down with Sandi Jacobs, CEO of Life with Zest, to explore practical health and wellness strategies tailored for busy association professionals. Sandi shares the transformative power of a balanced diet, emphasizing how food choices can significantly impact life expectancy—shifting from a typical Western diet to an optimal one could add years to your life. The discussion also covers the crucial role of sleep, with tips on achieving the recommended 7-8 hours nightly, and creative ways to stay active even during a packed workday. Whether you're managing a board meeting or prepping for your next conference, this episode is full of actionable insights to help you lead with energy and resilience!

This episode is sponsored by Saling Simms Associates.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, sits down with Sandi Jacobs, CEO of Life with Zest, to explore practical health and wellness strategies tailored for busy association professionals. Sandi shares the transformative power of a balanced diet, emphasizing how food choices can significantly impact life expectancy—shifting from a typical Western diet to an optimal one could add years to your life. The discussion also covers the crucial role of sleep, with tips on achieving the recommended 7-8 hours nightly, and creative ways to stay active even during a packed workday. Whether you're managing a board meeting or prepping for your next conference, this episode is full of actionable insights to help you lead with energy and resilience!

This episode is sponsored by Saling Simms Associates.

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1954 1 5 full Building Your Personal Brand Through Consistency, Adaptability, and Authenticity Building Your Personal Brand Through Consistency, Adaptability, and Authenticity https://osappodcast.podbean.com/e/building-your-personal-brand-through-consistency-adaptability-and-authenticity/ https://osappodcast.podbean.com/e/building-your-personal-brand-through-consistency-adaptability-and-authenticity/#comments Wed, 30 Oct 2024 11:58:28 -0500 osappodcast.podbean.com/d01cc78b-2185-3220-9c41-88e2917ed447 In this episode, host Jarrod A. Clabaugh, CAE, sits down with leadership expert and author Peter Margaritis, CSP, to explore the essentials of building a professional brand through consistency, authenticity, and adaptability. Peter discusses the importance of a strong digital presence and creativity, especially as AI and the pandemic reshape workplace dynamics. He also offers advice for young professionals, emphasizing patience, positivity, and embracing change as they grow in their careers.

This episode is sponsored by TCS Software. 

 

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, sits down with leadership expert and author Peter Margaritis, CSP, to explore the essentials of building a professional brand through consistency, authenticity, and adaptability. Peter discusses the importance of a strong digital presence and creativity, especially as AI and the pandemic reshape workplace dynamics. He also offers advice for young professionals, emphasizing patience, positivity, and embracing change as they grow in their careers.

This episode is sponsored by TCS Software. 

 

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1266 1 4 full Leading with Emotional Intelligence Leading with Emotional Intelligence https://osappodcast.podbean.com/e/leading-with-emotional-intelligence/ https://osappodcast.podbean.com/e/leading-with-emotional-intelligence/#comments Mon, 30 Sep 2024 09:00:00 -0500 osappodcast.podbean.com/e26e5416-b258-38b8-8f95-ae95ba638c7e In this episode, host Jarrod A. Clabaugh, CAE, chats with Russ Webb, CAE, executive director of the Bay Area Apartment Association, about the role of emotional intelligence (EQ) in leadership. Russ shares insights on how leaders with strong EQ can build more engaged, happier, and productive teams by emphasizing self-awareness, empathetic listening, and a commitment to ongoing learning. They also explore how the COVID-19 pandemic has reshaped workplace dynamics and the growing importance of hiring for attitude and cultural alignment.

This episode is sponsored by Saling Simms Associates.

OSAP Observations is produced by Association Briefings.

]]> In this episode, host Jarrod A. Clabaugh, CAE, chats with Russ Webb, CAE, executive director of the Bay Area Apartment Association, about the role of emotional intelligence (EQ) in leadership. Russ shares insights on how leaders with strong EQ can build more engaged, happier, and productive teams by emphasizing self-awareness, empathetic listening, and a commitment to ongoing learning. They also explore how the COVID-19 pandemic has reshaped workplace dynamics and the growing importance of hiring for attitude and cultural alignment.

This episode is sponsored by Saling Simms Associates.

OSAP Observations is produced by Association Briefings.

]]> osappodcast false No 1444 1 3 full Mastering Strategic AI in Associations Mastering Strategic AI in Associations https://osappodcast.podbean.com/e/mastering-strategic-ai-in-associations/ https://osappodcast.podbean.com/e/mastering-strategic-ai-in-associations/#comments Thu, 29 Aug 2024 09:00:00 -0500 osappodcast.podbean.com/94c0a4b6-8766-3219-ab41-caf63c3c5e6f In this episode, host Jarrod A. Clabaugh, CAE, sits down with tech expert and keynote speaker Beth Ziesenis, affectionately known in the association world as "your nerdy best friend." Beth delves into the strategic use of AI in associations, urging a thoughtful, methodical approach over haphazard implementation. She discusses the challenges of AI adoption, such as the abundance of vendors and the lack of standardization, and shares practical examples of AI tools. Beth also emphasizes the importance of integrating AI into associations' tech stacks and providing training for both staff and members. 

This episode is sponsored by Burgie Media Fusion.

OSAP Observations is produced by Association Briefings.

Show notes

Beth Z cuts through the noise to bring you tech tips, tools and tricks for productive productivity, sexy social media, tolerable to-do lists and truly collaborative collaborations.

She is exciting, fun, and packed full of knowledge that she shares in easy-to-digest sound bites. Beth takes the fear out of technology and helps you get right to the point with effective apps and tools that you can integrate into your everyday work and life.

 

]]> In this episode, host Jarrod A. Clabaugh, CAE, sits down with tech expert and keynote speaker Beth Ziesenis, affectionately known in the association world as "your nerdy best friend." Beth delves into the strategic use of AI in associations, urging a thoughtful, methodical approach over haphazard implementation. She discusses the challenges of AI adoption, such as the abundance of vendors and the lack of standardization, and shares practical examples of AI tools. Beth also emphasizes the importance of integrating AI into associations' tech stacks and providing training for both staff and members. 

This episode is sponsored by Burgie Media Fusion.

OSAP Observations is produced by Association Briefings.


Show notes

Beth Z cuts through the noise to bring you tech tips, tools and tricks for productive productivity, sexy social media, tolerable to-do lists and truly collaborative collaborations.

She is exciting, fun, and packed full of knowledge that she shares in easy-to-digest sound bites. Beth takes the fear out of technology and helps you get right to the point with effective apps and tools that you can integrate into your everyday work and life.

 

]]> osappodcast false No 1515 1 2 full Fostering Strategic Curiosity and Embracing Innovation Fostering Strategic Curiosity and Embracing Innovation https://osappodcast.podbean.com/e/fostering-strategic-curiosity-and-embracing-innovation/ https://osappodcast.podbean.com/e/fostering-strategic-curiosity-and-embracing-innovation/#comments Thu, 25 Jul 2024 09:00:00 -0500 osappodcast.podbean.com/b72a3758-ad94-36b4-91db-571271eef652 In our inaugural episode, host Jarrod A. Clabaugh, CAE, interviews Lowell Aplebaum, EdD, FASAE, CAE, CEO of Vista Cova and an expert in association management and professional facilitation. Lowell shares his journey into the association world, beginning with his work at the American Institute of Chemical Engineers, where he enhanced student membership through relationship-building and innovative leadership structures. The conversation covers the significance of creating inclusive communities, encouraging diverse voices, and fostering strategic curiosity within boards for better decision-making. They also explore adapting to technological advancements like AI, promoting skill development, and the evolving dynamics between experienced and younger professionals.

This episode is sponsored by Shores & Islands Ohio.

OSAP Observations is produced by Association Briefings.

Show notes

Lowell Aplebaum, EdD, FASAE, CAE, CPF is the CEO of Vista Cova – a company that partners with organizations on strategic visioning and planning, reviewing & aligning governance structures, training stronger Board members, and providing expert facilitation. As an IAF Certified™ Professional Facilitator, Lowell frequently provides dynamic sessions to organizations - getting volunteers, members, and staff involved throughexperiential learning approaches.

After starting his career in the informal education realm, over the course of more than a decade, Lowell worked inside associations as a COO as well as in the realms of membership, volunteer leadership establishment and growth, and global alliance building. His passion for facilitation led to the founding of Vista Cova where he has worked with hundreds of nonprofit organizations from local to global, from trade to individual member and foundations.

In addition to his role as CEO, Lowell is actively involved in various leadership capacities within the ASAE, including serving on the ASAE Research Committee and as a past Chair for the overseeing commission for the Certified Association Executive (CAE) credential. He also chaired ASAE’s Task Force on CEO Pathways and previously led as Chair for ASAE’s Component Relations Council. He serves on the Curriculum Committee and as an instructor for the US Chamber of Commerce’s IOM program. Additionally, Lowell has contributed significantly to the field, co-executive editing and contributing as an author for ASAE’s Component Relations Handbook, 2nd edition, and contributing chapters to the latest versions of Professional Practices of Association Management and Membership Essentials. He is committed to building a stronger future for nonprofits and associations, co-founding the CAE Scholarship and serving as a mentor for ASAE’s Diversity Executive Leadership Program.

]]> In our inaugural episode, host Jarrod A. Clabaugh, CAE, interviews Lowell Aplebaum, EdD, FASAE, CAE, CEO of Vista Cova and an expert in association management and professional facilitation. Lowell shares his journey into the association world, beginning with his work at the American Institute of Chemical Engineers, where he enhanced student membership through relationship-building and innovative leadership structures. The conversation covers the significance of creating inclusive communities, encouraging diverse voices, and fostering strategic curiosity within boards for better decision-making. They also explore adapting to technological advancements like AI, promoting skill development, and the evolving dynamics between experienced and younger professionals.

This episode is sponsored by Shores & Islands Ohio.

OSAP Observations is produced by Association Briefings.


Show notes

Lowell Aplebaum, EdD, FASAE, CAE, CPF is the CEO of Vista Cova – a company that partners with organizations on strategic visioning and planning, reviewing & aligning governance structures, training stronger Board members, and providing expert facilitation. As an IAF Certified™ Professional Facilitator, Lowell frequently provides dynamic sessions to organizations - getting volunteers, members, and staff involved throughexperiential learning approaches.

After starting his career in the informal education realm, over the course of more than a decade, Lowell worked inside associations as a COO as well as in the realms of membership, volunteer leadership establishment and growth, and global alliance building. His passion for facilitation led to the founding of Vista Cova where he has worked with hundreds of nonprofit organizations
from local to global, from trade to individual member and foundations.

In addition to his role as CEO, Lowell is actively involved in various leadership capacities within the ASAE, including serving on the ASAE Research Committee and as a past Chair for the overseeing commission for the Certified Association Executive (CAE) credential. He also chaired ASAE’s Task Force on CEO Pathways and previously led as Chair for ASAE’s Component Relations Council. He serves on the Curriculum Committee and as an instructor for the US Chamber of Commerce’s IOM program. Additionally, Lowell has contributed significantly to the field, co-executive editing and contributing as an author for ASAE’s Component Relations Handbook, 2nd edition, and contributing chapters to the latest versions of Professional Practices of Association Management and Membership Essentials. He is committed to building a stronger future for nonprofits and associations, co-founding the CAE Scholarship and serving as a mentor for ASAE’s Diversity Executive Leadership Program.

]]> osappodcast false No 1849 1 1 full OSAP Observations Trailer OSAP Observations Trailer https://osappodcast.podbean.com/e/osap-observations-trailer/ https://osappodcast.podbean.com/e/osap-observations-trailer/#comments Mon, 17 Jun 2024 09:32:48 -0500 osappodcast.podbean.com/9f0791cc-78db-317c-b9bd-73c9be0190e5 The Ohio Society of Association Professionals presents the all-new OSAP Observations – an original podcast series where we chat with association executives from Ohio and industry leaders throughout the country to delve into latest trends, challenges and success stories shaping the associational world. Join our host Jarrod A. Clabaugh, CAE and his guests as they provide valuable takeaways and inspiration to elevate your organization. 

]]> The Ohio Society of Association Professionals presents the all-new OSAP Observations – an original podcast series where we chat with association executives from Ohio and industry leaders throughout the country to delve into latest trends, challenges and success stories shaping the associational world. Join our host Jarrod A. Clabaugh, CAE and his guests as they provide valuable takeaways and inspiration to elevate your organization. 

]]> osappodcast false No 65 trailer