This weeks guest:

• Robert Teed - VP Corporate Services, ServiceNow

What you'll hear on this episode

• First new episode since the COVID summer of 2020
• What the office industry got right and wrong over the past 18 months
• Did we misunderstand the role of the physical workplace?
• Is culture too fragile to survive beyond the workplace?
• Productivity and collaboration in new forums and mediums
• The emergence of the hybrid workplace
• The awakening of CEOs to the new role of place
• The lingering unknown of employee behavior in a new age of flexibility and choice
• Fostering collaboration across a distributed workplace
• Technology's role in replicating the watercooler moment

People and companies mentioned

ServiceNow, LiquidSpace, Frank Slootman, Snowflake, Frank Gorman, Morgan Stanley, Zoom, Twitter, Tracy Hawkins, Nutanix, Michael Phelps

This weeks guest:

• Joff Sharpe - former British Land, COO/Founder/Co-Leader Storey Spaces Ltd

What you'll hear on this episode

• The founding story of British Land's flexible office business, "Storey"
• How they approached the "make vs buy" decision
• How they measured success
• The challenges of developing a B2C brand

People and companies mentioned

British Land, Storey, Chris Grigg, John Gildersleeve, Goldman Sachs, Pepsi, Mars, John Ritblat, EQ, Boston Properties, Brookfield, Tishman, James Lowery, Morgan Stanley, Barclays, WeWork

This weeks guest:

• Dan Tangherlini - CFO at Emerson Collective, former Administrator GSA

What you'll hear on this episode

• The Govt covid response to COVID and workplace safety
• Reflections on the GSA’s pursuit of real estate efficiency and “the flexible office plan”
• The policy vs politics, the WFH vs Office debate
• Contemplating the economics of workplace health and safety
• The perils of the current alt-fact world

People and companies mentioned

Dan Tangherlini, Emerson Collective, CDC, USGBC, GSA, PBS, US Treasury Department, Obama, Twitter, Mark Zuckerberg, Facebook, James Gorman, Morgan Stanley, Danny Werfel, Gov Actually, Cass Sunstein

This weeks guest:

• Chris Kane - Founder, Six Ideas

What you'll hear on this episode

• Corporate real estate's transition from cost center to value creator
• Shifting the supply demand equation from provider to consumer
• The missing connection between landlords and occupiers
• Commercial real estate's beakout from analog to digital
• Real estates role to play in ESG (Ethical Society and Governments)

People and companies mentioned

Chris Kane, Six Ideas, BBC, Disney Company, Mark Thompson, Frank Becker, Mike Joroff, Corporate Real Estate: The Fifth Resource, JLL, Lisa Picard, EQ Office, Blackstone Charles Handy, Dror Poleg, Adam Neuman

This weeks guest:

• Dror Poleg - Founder, Rethinking Real Estate

What you'll hear on this episode

• Have we reached Peak Office?
• Technology leaps impacting the real estate industry
• The drivers of asset value in an age of abundance
• Learnings from WeWork
• How the change in the nature of work is driving adaptation in the physical real estate
• The effects of AI and automation
• What the "Hollywood workplace model" foretells fo the office industry

People and companies mentioned

Dror Poleg, Mark Gilbreath, WeWork, Breather, LiquidSpace, Adam Davidson, Google, Knotel, Industrious, Marriott, Intercontinental, Softbank, Adam Neuman

This weeks guest:

• Ben Munn, Managing Director Flex Space, JLL 

What you'll hear on this episode

• From mailroom to Managing Director, a Flexible Office exec's journey
• The poetry of workplace
• JLL's view of the forces driving Enterprise adoption of Flexible Office
• How the status quo is being disrupted within traditional service providers 

People and companies mentioned

Ben Munn, JLL, Mark Gilbreath, LiquidSpace, Gensler, CBRE, Lenny Beaudoin, Hemingway, Picasso, Regus, WeWork, Cushman Wakefield, HOK, Uber, Airbnb, Warby Parker, Rudin, SL Green, EQ Office

This weeks guest:

• William Edmundson, COO Office Evolution 

What you'll hear on this episode

• How the franchising model is entering the Flexible Office economy
• Insights on Office Evolution, the 4th largest Flexible Office chain in N. America
• Parallels between the Flexible Office and Hospitality industries
• Insights on how Flexible Office will perform in a market downturn

People and companies mentioned

William Edmundson, Office Evolution Mark Gilbreath, LiquidSpace, Global Workspace Association, Ray Schultz, Marriott, Cambria, Choice Hotels, Heidrick & Struggles, Hampton Inn, Starwood, Ritz Carlton, Abbey Office Centers, Chris Brown, Cushman Wakefield, Regus, WeWork

This weeks guest:

• Amit Ramani, Founder and CEO Awfis Space Solutions

What you'll hear on this episode

• The unlimited market opportunity that traditional Serviced Office providers missed 
• High growth AND profitability in the coworking industry - yes it does exist
• How coworking was exported from America and reinvented to thrive in the Indian office market

People and companies mentioned

Amit Ramani, Awfis, Mark Gilbreath, LiquidSpace, HOK, Nelson India, Ozzie Nelson, Petra, Regus, Servcorp, Bank of America, American Express, Neuhouse, WeWork, JLL, Colliers, CBRE, Hana, Cushman Wakefield, Prius Capital, Softbank, Corenet, IFMA, RMZ, Coworks

This weeks guest:

• Jamie Russo, CEO Global Workspace Association and Host of "Everything Coworking"

What you'll hear on this episode

• Preview of the Global Workspace Association (GWA) annual conference, Sept 18-20
• Evolution of the flexible office industry
• The challenges faced by new space operators
• Reactions to the WeWork IPO
• The implications of building owners entering the flexible office market

People and companies mentioned

LiquidSpace, Everything Coworking, Global Workspace Association, Regus, Stratis, HQ, Lisa Picard, EQ Office, Tishman Speyer, Brookfield, Swig Company, Boston Properties, Industrious, Justin Stewart, JLL, Ben Munn, Emily Watkins, Scott Homo, ServiceNow, Robert Teed, Automattic, Awfis, Amit Ramani, Citizen Space, Bond Collective, Common Grounds, Office Evolution, Serendipity Labs, John Arenas, WeWork, Knotel, Hines, Cushman Wakefield, CBRE, Avison Young

This weeks guest:

• Jacob Bates, CEO of CommonGrounds Workplace

What you'll hear on this episode

• Solving for the unique needs of the enterprise occupier
• Is the Flexible Office market currently oversupplied or undersupplied?  Yes!
• How flexibility is being engineered into the built landscape
• The distinction between Workplace-as-a-Service and Coworking
• Have landlords over-amenitized their buildings?
• Are we at "Peak Office"?

People and companies mentioned

CommonGrounds Workplace, LiquidSpace, CBRE, NAI, Coldwell Banker, Nike, Cigna, Unity, Tecno, Marriott, Emar Properties, TechSpace, Industrious, Jacob Bates, Craig Loeber, Mohamed Alabbar, Bob Davidson

This weeks guest:

• Lisa Picard, CEO EQ Office 

What you'll hear on this episode

• EQ's "3 F's", that are critical to delivering customer delight
• How big of an asset strategy is Flexible Office... (very big)
• The new unit economics 
• The opportunity and risk for tradition service providers
• Is the market ready for digital leasing... (yes)

People and companies mentioned

EQ Office, Industrious, JLL, WeWork, Regus, Washington REIT, ServiceNow, Robert Teed, LiquidSpace, Tishman Speyer, British Land, Cushman Wakefield

This weeks guests:

• Robert Teed, ServiceNow VP Real Estate and Workplace 
• Daaf Serne, ServiceNow Director Real Estate and Workplace 

What you'll hear on this episode

• ServiceNow on its Flexible Office "Utopia"
• Why they believe landlords may be the big winners in the Flexible Office economy
• The need for new hybrid solutions
• The risk and opportunity for tradition service providers

People and companies mentioned

ServiceNow, LiquidSpace, Bill Agnello, Regus, WeWork, Instant Office

What you'll hear on this episode

• The hero's journey of a 25 year veteran in the serviced office and coworking industry
• The power of networks
• Meeting the unique demands of the Enterprise customer
• The prospect of an office apocalypse
• The suicide mission strategies at play by some in the industry today
• The outlook for consolidation in coworking   

People and companies mentioned

Serendipity Labs, Stratis, John Arenas, LiquidSpace, Regus, Marriott, Hilton, Starwood

Explore Serendipity Labs on LiquidSpace.com

What you'll hear on this episode

Insights from an OG of Coworking; How principles of The Experience Economy are shaping the evolution of Coworking; Expanding the margin opportunity in Coworking; Asset yield optimization; The human need to belong; The social dimension of work and workplace

People and companies mentioned

Fueled Collective, LiquidSpace, Coco, Joseph Pine, James Gilmore, Starbucks, Soho House, Tishman Speier, The Battery, Wingtip, Neuehouse

What you'll hear on this episode

Transformation of the office industry;  the origin and growth of Convene, as a leader in providing Workplace-as-a-Service; The amenitization of the office experience; intersection of the enterprise occupier and coworking; outlook for consolidation in the coworking industry

People and companies mentioned

Convene, LiquidSpace, Industrious, WeWork, IWG, Regus, Gramercy Capital, SL Green, Marriott, Starbucks, PWC, Google, Airbnb, Tishman Speyer, Boston Properties, British Land

Discover Convene workspaces on LiquidSpace

See Convene space here