The jasong7h's Podcast https://jasong7h.podbean.com New podcast weblog Fri, 27 Mar 2026 21:17:17 -0300 https://podbean.com/?v=5.5 en 1440 New podcast weblog jasong7h jasong7h No false https://pbcdn1.podbean.com/img/podbean-logo/podbean_80.jpg The jasong7h's Podcast https://jasong7h.podbean.com 144 144 SMS Campaign Integration for Call Centers: 10DLC Registration, Dialer Workflows, and Cadences That Convert SMS Campaign Integration for Call Centers: 10DLC Registration, Dialer Workflows, and Cadences That Convert https://jasong7h.podbean.com/e/sms-campaign-integration-for-call-centers-10dlc-registration-dialer-workflows-and-cadences-that-convert/ https://jasong7h.podbean.com/e/sms-campaign-integration-for-call-centers-10dlc-registration-dialer-workflows-and-cadences-that-convert/#comments Fri, 27 Mar 2026 21:17:17 -0300 jasong7h.podbean.com/587e7001-705d-58b0-be1f-b746438daf6a jasong7h false No 562 full Call Center Agent Burnout Prevention: Scheduling Fixes, Retention Tactics, and the Occupancy Math Nobody Talks About Call Center Agent Burnout Prevention: Scheduling Fixes, Retention Tactics, and the Occupancy Math Nobody Talks About https://jasong7h.podbean.com/e/call-center-agent-burnout-prevention-scheduling-fixes-retention-tactics-and-the-occupancy-math-nobody-talks-about/ https://jasong7h.podbean.com/e/call-center-agent-burnout-prevention-scheduling-fixes-retention-tactics-and-the-occupancy-math-nobody-talks-about/#comments Fri, 27 Mar 2026 21:15:29 -0300 jasong7h.podbean.com/98bacc52-fe9a-5e12-aec6-311f1ac1abc5 jasong7h false No 792 full Workforce Management for Call Centers: Erlang C, Schedule Adherence, and the Forecasting Math That Keeps You Staffed Workforce Management for Call Centers: Erlang C, Schedule Adherence, and the Forecasting Math That Keeps You Staffed https://jasong7h.podbean.com/e/workforce-management-for-call-centers-erlang-c-schedule-adherence-and-the-forecasting-math-that-keeps-you-staffed/ https://jasong7h.podbean.com/e/workforce-management-for-call-centers-erlang-c-schedule-adherence-and-the-forecasting-math-that-keeps-you-staffed/#comments Fri, 27 Mar 2026 21:15:15 -0300 jasong7h.podbean.com/03e062d5-8982-584b-bbe7-6b53835fa75f jasong7h false No 747 full Contact Rate Optimization: The Math Behind Getting More Humans on the Phone Contact Rate Optimization: The Math Behind Getting More Humans on the Phone https://jasong7h.podbean.com/e/contact-rate-optimization-the-math-behind-getting-more-humans-on-the-phone/ https://jasong7h.podbean.com/e/contact-rate-optimization-the-math-behind-getting-more-humans-on-the-phone/#comments Fri, 27 Mar 2026 16:28:06 -0300 jasong7h.podbean.com/6c4d1bc1-92c6-5fea-a5d6-b38636b84a71 jasong7h false No 1208 full VICIdial: The Complete Guide to Open-Source Call Center Software VICIdial: The Complete Guide to Open-Source Call Center Software https://jasong7h.podbean.com/e/vicidial-the-complete-guide-to-open-source-call-center-software/ https://jasong7h.podbean.com/e/vicidial-the-complete-guide-to-open-source-call-center-software/#comments Fri, 27 Mar 2026 16:28:01 -0300 jasong7h.podbean.com/1faeb09a-a748-5160-86ad-2128ac0b7559 jasong7h false No 1129 full VICIdial AMD Configuration: The Complete Guide to Answering Machine Detection VICIdial AMD Configuration: The Complete Guide to Answering Machine Detection https://jasong7h.podbean.com/e/vicidial-amd-configuration-the-complete-guide-to-answering-machine-detection/ https://jasong7h.podbean.com/e/vicidial-amd-configuration-the-complete-guide-to-answering-machine-detection/#comments Fri, 27 Mar 2026 00:21:00 -0300 jasong7h.podbean.com/14de9aad-c035-5b2a-b029-c415ebb63963 jasong7h false No 1379 full