The Insider Travel Report Podcast

How to Use Pleasant Holidays When You Book Customized and Group Travel

Fri, 08 May 2026 04:06:53 -0400

Keri Cameron,a travel advisor with Embrace the Journey Travel, talks with Olivia Fleming of Insider Travel Report at the Pleasant Holidays Elite Experience in the Dominican Republic about how she uses the company to support a wide range of clients, from couples and groups to multi-generational families. Cameron discusses the value of supplier support, destination expertise, booking flexibility and why destinations including Alaska and the Caribbean continue to drive demand. For more information, visit www.pleasantadvisor.com or www.pleasantholidays.com.

All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

What’s New and What’s to Come at A&K Sanctuary

Fri, 08 May 2026 03:45:20 -0400

Lara Vancans, vice president-global sales for A&K Sanctuary, talks with James Shillinglaw of Insider Travel Report at last month’s Abercrombie & Kent 100 Club for top-selling advisors in Chicago about what’s new and what’s in the pipeline for this luxury boutique adventure operator now fully a unit A&K. Vancans tells us about the A&K Sanctuary’s new river cruise ships on the Nile in Egypt and on the Amazon in Peru. She also details the newest lodges in some of the most exotic and desirable regions of Africa, including Kitirua Plains Lodge in Kenya (debuting June 1) and the already open Baines' Lodge in Botswana's Okavango Delta and Gorilla Forest Lodge in Uganda's Bwindi National Park. For more information, visit www.abercrombiekent.com.

How BermudAir Is Growing with Help from Travel Advisors

Thu, 07 May 2026 03:22:22 -0400

Leslie Peden, senior vice president-sales and distribution for BermudAir, talks with James Shillinglaw of Insider Travel Report about how Bermuda’s national carrier has become the best way to get to the upscale island destination as it expands its U.S. gateways. Peden also tells us how travel advisors can work with BermudAir to book their clients, get commission and book holidays with BermudAir Holidays. For more information, www.bermudair.com.

How Crystal Cruises Is Growing Under the AKTG Banner

Thu, 07 May 2026 02:38:33 -0400

Matias Lira, senior vice president-trade sales for the Americas for Abercrombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report about Crystal Cruises, now firmly aligned with AKTG. At last month’s AKTG 100 Club for top selling travel advisors, Lira reveals the lates for the new Crystal Grace, a new, slightly larger ship that will debut in 2028. He also talks about recent renovations to the cruise line’s current two ships, Crystal Symphony and Crystal Serenity, as well as a series of brand-new itineraries. For more information, visit www.crystalcruises.com or www.abercrombiekent.com.

Learn All About the Breadth and Depth of AKTG

Wed, 06 May 2026 03:16:55 -0400

Beth Shearer, vice president-product for Abercrombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report at AKTG’s 100 Club in Chicago about the wide diversity of luxury travel products offered by her company. From a vast network of DMCs and safari lodges to exotic river and expedition cruises, AKTG creates a bespoke experiences around the world. Shearer details what on offer now and in the future. For more information, visit www.abercrombiekent.com.

Why It’s a Whole New Cruise World for VidantaWorld

Wed, 06 May 2026 03:12:38 -0400

Ivan Chavez, executive vice president of Grupo Vidanta, talks with James Shillinglaw of Insider Travel Report about his company’s newly launched luxury Mediterranean cruise ship named Elegant. VidantaWorld is better known for luxury resorts in Mexico for couples, families and singles, but how it’s making a major entry into the cruise space with a completely refurbished, nearly all-inclusive yacht with amazing itineraries including all the top ports in the Med. For more information, visit www.vidantaworld.com.

How Hurtigruten Advances Zero-Emission Ships and Upgrades Its Fleet

Tue, 05 May 2026 03:19:21 -0400

Gerry Larson-Fedde, chief operating officer of Hurtigruten, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global about the company’s work toward zero-emission ships and reducing energy consumption through new and existing technologies. He discusses hybrid upgrades across the fleet, a carbon-neutral sailing using biodiesel, ongoing ship refurbishments and the line’s dual role serving both travelers and local communities along the Norwegian coast. For more information, visit www.hurtigruten.com.

How Club 100 Gathers the Top-Selling Advisors for AKTG

Tue, 05 May 2026 02:54:04 -0400

Shawn Johnson, senior vice president-national accounts, trade loyalty and events, for Abercrombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report at last months A&K 100 Club in Chicago, about the importance of the event, which gathers 100 top-selling advisors for AKTG. Johnson also details the breadth of product that AKTG now has for advisors to sell—from safaris and tours around the world to ocean and river cruises. For more information, visit www.abercrombiekent.com or www.crystalcruises.com.

How to Experience the Exceptional with Extraordinary Journeys

Sun, 03 May 2026 03:26:00 -0400

Elizabeth Gordon, co-founder and CEO of Extraordinary Journeys, talks with James Shillinglaw of Insider Travel Report about her boutique tour company delivering bespoke experiences in Africa, South America, Oceania, Middle East, Asia and Polar. Gordon, who was born in Kenya and speaks six languages, leads a team of 25 women focused on delivering truly personal and extraordinary experience to every single client. For more information, visit www.extraordinaryjourneys.com.

What Can’t A&K Deliver in Luxury Travel Today?

Sun, 03 May 2026 03:20:40 -0400

Debra Fox, chief sales officer-trade for Abercombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report at last month’s Club 100 meeting with top-selling travel advisors. Fox describes the amazing array of destinations, tours and products now offered by AKTG across its four units—Abercrombie & Kent, Crystal, Cox & Kings and Ecoventura. If your luxury client can think it, AKTG can deliver the right experience in the right destination around the world. For more information, visit www.abercrombiekent.com.

How You Can Book Groups on Transcend Cruises’s New River Ships

Thu, 30 Apr 2026 23:45:41 -0400

Kimberly Daley, chief operating officer of Transcend Cruises, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the company’s purpose-built river ships designed exclusively for group business booked by travel advisors. She discusses flexible accommodations that convert into suites, fully customizable onboard and shore experiences, B2B pricing and branding tools, and the company's growing fleet with its first ship launching this summer. For more information, visit www.transcendcruises.com.

Why Korea Is Stepping Up Efforts to Target the Luxury Travel Market

Thu, 30 Apr 2026 23:24:29 -0400

Han Yeo-ok, executive director for international Tourism content for Korean Tourism Organization, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Symposium in Seoul about why her country hosted the luxury travel network’s Symposium and signed an agreement with Virtuoso to promote luxury tourism with its members. Yeo-ok tells us why South Korea is emerging as a major tourism destination because of its history, culture, music, entertainment, accommodations and food, as well as its focus on beauty and wellness. For more information, visit https://knto.or.kr/eng/index.

How Aman Brings Its Luxury Brand to the Sea

Wed, 29 Apr 2026 22:32:25 -0400

Jonathan Wilson, CEO of Aman at Sea, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the launch of Aman’s first yacht, Aman at Sea, and how it extends the brand’s focus on privacy, space and curated experiences to ocean travel. He also discusses Mediterranean itineraries visiting dozens of ports and UNESCO sites, onboard design, wellness and dining concepts, and how the product is positioned as a private yacht-style experience rather than a traditional cruise. For more information, visit www.amanatsea.com.

How History Comes to Life on Sea Cloud Cruises

Wed, 29 Apr 2026 22:29:26 -0400

Dr. Peter Cressy, retired U.S. Navy rear admiral, educator and historian, talks with Alan Fine of Insider Travel Report aboard Sea Cloud II about connecting Caribbean itineraries to the history of the American Revolution. He discusses the role of guest lecturers in enhancing the onboard experience, how storytelling brings destinations to life and why the line’s sailing ships offer a slower, more immersive way to travel. For more information, visit www.seacloud.com.

How HX Expeditions Is Evolving Experience-Driven Cruises

Wed, 29 Apr 2026 00:20:07 -0400

Gebhard Rainer, CEO of HX Expeditions, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the company’s evolution following its separation from Hurtigruten and its focus on expedition travel as an experience-driven product. He also discusses growth in younger travelers, science-based expeditions, new educational partnerships, immersive onboard experiences, and the importance of travel advisors in driving awareness and bookings. For more information, visit www.travelhx.com.

How Victory Cruise Lines Is Enhancing Its Two Ships and Sailings on the Great Lakes

Wed, 29 Apr 2026 00:11:46 -0400

John Waggoner, founder and chairman of Victory Cruise Lines, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about enhancements to Victory I and Victory II, including mechanical upgrades and onboard refinements. He also discusses new and extended itineraries from the Great Lakes to the Eastern Seaboard and Bahamas, drive-to cruising options for U.S. travelers, and ongoing updates to culinary programming and onboard experiences. For more information, visit www.victorycruiselines.com.

Taking the Next Step From Sustainable to Regenerative Hotels

Mon, 27 Apr 2026 23:05:40 -0400

Héctor de Castro, founder and chairman of Regenera Luxury, talks with James Shillinglaw of Insider Travel Report about his group, offering the world's first management and certification for regenerative luxury hotels and retreats. De Castro founded Regenera Luxury initially as a nonprofit initiative to support boutique hotels, retreats and regenerative destinations through mentorship, sponsored services and purpose-driven consulting. It is designed to elevate hotels that are not only sustainable but restorative and that create a net positive impact on culture, community and ecology. For more information, visit www.regeneraluxury.com.

How Riverside Luxury Cruises is Planning to Add the Mahler in 2028

Mon, 27 Apr 2026 23:02:13 -0400

Jennifer Halboth, CEO Americas for Riverside Luxury Cruises, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the addition of Riverside Mahler to the fleet 2028. Mahler is currently sailing under the Uniworld brand as the S.S. Elizabeth, but was part of the original Crystal River Cruises fleet that Riverside purchased in 2023. Halboth discusses how the expansion is expected to increase capacity on the Rhine, Moselle and Danube; provide more inventory for travel advisors; allow for ship swaps between sister vessels; and support the company’s continued growth. For more information, visit www.riverside-cruises.com.

How Windstar Positions Small Ship Cruising for River Cruise Clients

Sun, 26 Apr 2026 23:51:13 -0400

Janet Bava, chief commercial officer for Windstar Cruises, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about positioning small-ship ocean cruising as an option for river cruise clients seeking similar intimate experiences. She also discusses Windstar's technology investments such as AI-driven pricing, fleet expansion with new ships, updated dining concepts, expanded itineraries in Tahiti, and tools for travel advisors such as a co-branded website and training resources. For more information, visit www.windstarcruises.com.

Behind the Success of Virtuoso’s Symposium in Seoul

Sun, 26 Apr 2026 23:49:17 -0400

Jennifer Campbell, senior vice president-global events for luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report about the just completed Virtuoso Symposium in Seoul. In charge of organizing Virtuoso's events worldwide, Campbell tells us why Virtuoso selected Seoul, how the meeting was organized and what goes into the planning of such as event, including the entertainment and activities. For more information, visit www.virtuoso.com.

What You Need to Know About Tenon Tours

Thu, 23 Apr 2026 16:26:01 -0400

Bryan Lewis, found and CEO of Tenon Tours, talks with James Shillinglaw of Insider Travel Report about his award-winning tour operator specializing in personalized itineraries to the top destinations in Europe. Wilmington, Mass.-based Tenon focuses on the United Kingdom, Ireland, Italy, Iceland, France, Switzerland, Spain and Portugal, with more destinations on the way. For more information, visit www.tenontours.com.

Matthew Upchurch on Where Luxury Travel Stands Today

Thu, 23 Apr 2026 16:09:58 -0400

Matthew Upchurch, chairman and CEO of Virtuoso, talks with James Shillinglaw of Insider Travel Report at the Virtuoso Symposium in Seoul about how his luxury travel network has restructured to meet the demands of the market, why Virtuoso selected Seoul for its Symposium this year, and what the future holds for luxury travel. For more information, visit www.virtuoso.com.

How Azamara Is Investing in Ships and Enhancing the Guest Experience

Wed, 22 Apr 2026 17:30:29 -0400

Dondra Ritzenthaler, CEO of Azamara, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about ther cruise line’s focus on destination immersion, small-ship cruising and enhancements driven by feedback from more than 1,000 travel advisors and loyalty guests. She discusses the $80 million Azamara Forward refurbishment program across four ships, new onboard and pre-cruise offerings, suite additions and advisor engagement initiatives. For more information, visit www.azamara.com.

How Century Cruises Is Expanding from China to Europe and Egypt

Tue, 21 Apr 2026 17:29:45 -0400

David Fredericks, president and general manager of the Americas division of Century Cruises, talks with Alan Fine of Insider Travel Report at Seatrade in Miami about strong growth in North America driven by travel advisors, with revenue performance reaching well over 300 percent of what was expected following fam trips to China. Fredericks discusses Century's expansion into Europe on the Danube, Rhine and Moselle, and plans for new ships in Europe and Egypt. He also reveals how the company combines Asian service standards, new ship technology, immersive experiences and advisor policies, including 25 percent commission. For more information, visit www.centurycruise.com.

What the Future Holds for Avoya Travel

Tue, 21 Apr 2026 16:46:32 -0400

Phil Cappelli, CEO of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about his innovative host agency and how he intends to lead it in the years to come. Cappelli, who has been CEO since December, tells us how Avoya will support its advisors with technology, a new focus on luxury travel, and a new commission plan for the agency’s Live Leads lead generation program. For more information, visit www.joinavoya.com.

How Hurtigruten Is Expanding Itineraries and Driving Sales

Mon, 20 Apr 2026 17:47:01 -0400

Carly Biggart, vice president of sales and marketing for Hurtigruten Americas, talks with Alan Fine of Insider Travel Report at Seatrade in Miami about record first-quarter sales growth, including a more than 50 percent increase through travel advisor channels. She discusses new itineraries such as the Inner Fjords Explorer, Arctic Line and Arctic Circle Explorer, and outlines advisor incentives, including discounted sailings, reduced solo supplements and resources available through the cruise line's advisor portal. For more information, visit www.hurtigruten.com.

Why Holland America Is Investing in Fleetwide Enhancements

Mon, 20 Apr 2026 15:32:58 -0400

Beth Bodensteiner, president of Holland America Line, talks with Alan Fine of Insider Travel Report at Seatrade in Miami about the company’s Evolution program, a refurbishment of six ships representing its largest investment in guest experience in 153 years. She explains the decision to focus on enhancing the existing fleet rather than building new ships, and details new features such as the Grand Dutch Cafe and solo veranda staterooms. For more information, visit www.hollandamerica.com

Why Sea Cloud Cruises Stands Apart in Small Ship Cruising

Sun, 19 Apr 2026 18:52:16 -0400

Beth Butzlaff, Virtuoso general manager for the U.S., and Bill Smith, Sea Cloud brand ambassador, talk with Alan Fine of Insider Travel Report about how Sea Cloud Cruises is positioned through authenticity and legacy, as well as how it differs from traditional luxury cruise products. They also discuss small-ship sailing features including guest access to climb the masts, itinerary flexibility and the importance of travel advisors in telling the brand story. For more information, visit www.seacloud.com.

Discover the New Dune House Hotel on Atlantic Beach

Sun, 19 Apr 2026 15:32:14 -0400

Erik Kreft, general manager of the new Dune House Hotel & Spa in Atlantic Beach, Fla., talks with James Shillinglaw of insider Travel Report, about his resort, which is inspired by the work of late Jacksonville architect William Morgan, with a design that blends vintage surf influences with a modern, understated approach to luxury. Kreft, who was named national GM of the year by AHLA in 2025, reveals the public spaces, dining options and more of this luxury boutique oceanfront property. For more information, visit www.dunehousehotelandspa.com.

How Sea Cloud Cruises Supports Advisors with Training and Group Incentives

Fri, 17 Apr 2026 21:06:19 -0400

Kevin Smith, chief sales officer of Sea Cloud Cruises, talks with Alan Fine of Insider Travel Report while touring Sea Cloud II about Mediterranean itineraries, differences among the line’s three ships and its all-inclusive product for North American travelers. He also discusses advisor rates, fam trips, group policies, onboard credit for preferred partners, training programs and how Sea Cloud positions itself as a small-ship luxury brand focused on immersive destinations. For more information, visit www.seacloud.com.

Virtual Roadshow Spotlight: How to Use a Tour Operator to Plan a Honeymoon or Destination Wedding

Thu, 16 Apr 2026 14:41:56 -0400

When you think of destination weddings and honeymoons, the first thing that might not come to mind is how a tour operator can help you plan the perfect experience. In this interview, we talk to one tour operator who can help you and your clients create the top romantic experiences in the destinations it services. Alan Fine of Insider Travel Report interviews Kiran Nambiar, senior vice president of sales for ANZCRO.

Virtual Roadshow: How to Work With Top Hotels to Plan the Perfect Honeymoon or Destination Wedding

Wed, 15 Apr 2026 14:55:58 -0400

You may consider yourself to be an expert in planning honeymoons and destination weddings, but there are always professional resources you can turn to at top hotels when you need help. This panel features two top resorts that can inspire, create and develop your destination wedding or honeymoon plan for your clients. Moderated by Alan Fine, this panel features Maurella Ras, sales executive for Embassy Suites by Hilton Aruba Resort, and Daniela D’Amato, sales manager for Grotto Bay Beach Resort and Spa.

Virtual Roadshow Panel:How Destinations Cater to Destination Weddings, Honeymoons and Romance Travel

Wed, 15 Apr 2026 00:33:24 -0400

Top destinations around the world can help you plan and execute the perfect destination wedding or honeymoon experience for your clients. Discover the resources these destinations can provide to help you create the ultimate destination wedding or honeymoon. Moderated by Alan Fine of Insider Travel Report, this panel includes Robyn Basso, senior director-travel industry partnerships for the Hawaiian Islands; Shana C. Whyte, director of sales for the U.S.V.I Department of Tourism; and Antonia Urlic executive director of Impresia Croatia, representing the Croatian National Tourist Office.

Virtual Roadshow: How to Choose the Right All-Inclusive Resort for a Destination Wedding/Honeymoon 2

Mon, 13 Apr 2026 14:09:32 -0400

For a destination wedding or honeymoon, the right choice for your clients often is an all-inclusive resort. In this panel, we feature representatives of several all-inclusive properties who give you the lowdown on why their resort is the perfect place to book based on its location, facilities and programs. Moderated by James Shillinglaw of Insider Travel Report, this panel includes Maria Cabera, product and operations coordinator for Bahia Principe Hotels & Resorts; Simona Gigli, romance manager for Barceló Maya Grand Resort; and Nitzy Rios, business development manager for Marival Resorts.

Virtual Roadshow: How to Choose the Right All-Inclusive Resort for a Destination Wedding/Honeymoon 1

Sun, 12 Apr 2026 18:04:12 -0400

For a destination wedding or honeymoon, the right choice for your clients often is an all-inclusive resort. In this panel, we feature representatives of all-inclusive resorts who give you the lowdown on why their resort is the perfect place to book based on its location, facilities and programs. Moderated by James Shillinglaw of Insider Travel Report, this panel includes Melina Guerrero, weddings regional manager for Ocean Signature Resorts and Viviana Salgado Ferreyra, head of sales and marketing for romance for Weddings by Melia.

How Sea Cloud Cruises Stands Out in Luxury Travel

Thu, 09 Apr 2026 19:12:15 -0400

Alex Sharp, CEO of Signature Travel Network, and Bill Smith, Sea Cloud brand ambassador, talk with Alan Fine of Insider Travel Report about positioning Sea Cloud Cruises within the luxury segment and how it differentiates through legacy, authenticity and small-ship sailing experiences. They also discuss ship size, onboard experience and unique sailing features including guest access to climb the masts, along with advisor training opportunities. For more information, visit www.seacloud.com.

How Margot Kong Built Her Agency Business with Travel Experts

Wed, 08 Apr 2026 21:01:56 -0400

Margot Kong, owner of Journeys Unparalleled, talks with James Shillinglaw of Insider Travel Report at Travel Experts’ Summit 5 last month onboard AmaWaterways’ AmaMora. She details how she achieved success with support from her host agency, Travel Experts, and consortium, Virtuoso. After working for China specialist Imperial Tours, Kong began focusing on luxury family travel all around the world and is always eager to explore different cultures, histories and geographies. For more information, visit www.journeysunparalleled.com or www.travel-experts.com.

How This Mother-Daughter Team Grew Their Agency Business with Travel Experts

Tue, 07 Apr 2026 13:50:54 -0400

Ashley and Carter Carey, a mother-daughter agency team with Ashley Carter Travel, talk with James Shillinglaw of Insider Travel Report at Travel Experts’ Summit 5 on an AmaWaterways cruise on the Danube. They detail how they got in the travel business, why they became members of Travel Experts, and how they plan to grow their business even more using their host agency’s resources and Virtuoso affiliation. For more information, visit www.ashleycareytravel.com or www.travel-xperts.com.

Get an Update on Uniworld’s Luxury River Cruises

Mon, 06 Apr 2026 21:03:31 -0400

Michele Palma, executive vice president of sales for Uniworld Boutique River Cruises, gives James Shillinglaw of Insider Travel Report an update on her luxury river cruise line at last month’s ASTA River Cruise Expo in Amsterdam. Palma talks about her line’s newest ships, and innovative itineraries, as well as how travel advisors should be selling Uniworld today. For more information, visit www.uniworld.com.

Meet the New President of NCL as He Gets His First New Ship

Sun, 05 Apr 2026 17:44:06 -0400

Mark Kazlauskas, president of Norwegian Cruise Line (NCL), talks with James Shillinglaw of Insider Travel Report about his brand-new Norwegian Luna, the opportunity he sees in taking over as brand leader, and what prepared him for this new role overseeing a major cruise line. Kazlauskas also details what he likes about the ship, the brand overall and what he hopes to achieve. For more information, visit www.ncl.com.

What’s the Future for VIVA Cruises on the Rivers of Europe?

Thu, 02 Apr 2026 23:24:40 -0400

Andrea Kruse, CEO and co-founder of VIVA Cruises, talks with James Shillinglaw of Insider Travel Report at last month's ASTA River Cruise Expo in Amsterdam about her relatively young but growing river cruise brand. Launched in late 2018, VIVA Cruises will have 10 ships carrying no more than 190 guests each, sailing throughout Europe by mid-2026. Headquartered in Düsseldorf, the cruise line is owned by Scylla AG, a major builder of river ships. And now it's firmly targeting the U.S. river cruise market for growth. For more information, visit www.viva-cruises.com.

How Tauck Navigates the Rivers of Europe and Beyond

Thu, 02 Apr 2026 00:47:36 -0400

Steve Spivak, vice president-global sales and reservations for Tauck, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo in Amsterdam about the growth of his upscale river cruise fleet. With two news ships in France and more to come, Tauck has become a major force in luxury river cruising, in tandem with its growth as a major bespoke tour operator. For more information, visit www.tauck.com.

Discover the Off-the-Beaten Path with Japan Travel Trade Portal

Thu, 02 Apr 2026 00:36:07 -0400

Mika White, co-founder of Tourism Exchange Japan, talks with James Shillinglaw of insider Travel Report about Japan Travel Trade Portal, a new B2B platform that is launching to help travel advisors to make reservations in hard-to-book regional Japan accommodations and experiences. These are in lesser-known regions of the country in off-the-beaten-track destinations that can open the “real” Japan for American travelers. For more information, visit https://japantraveltradeportal.jp/?lang=en.

Book a Tour of the Family-Owned Castles and Great Houses of Britain

Wed, 01 Apr 2026 00:13:45 -0400

Violet Manners, CEO and founder of HeritageXplore, talks with James Shillinglaw of Insider Travel Report about her boutique company that offers tours and stays at some of Britain’s family-owned castles and great houses. And Lady Manners, also known as Viscountess Garnock, should know all about that—she grew up and got married in a castle owned by her parents, the Duke and Duchess of Rutland. For more information, visit https://www.heritagexplore.com.

Discover River Cruising’s Great Austrian Secret—Amadeus

Tue, 31 Mar 2026 23:49:01 -0400

Marcus Leskovar, president-North America for Amadeus River Cruises, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo in Amsterdam about his 40-plus-year-old luxury river cruise line, which for many was again the “find “of the Expo. Leskovar details the new ships, innovative itineraries and family ownership that make Amadeus one of great river cruise lines of Europe. For more information, visit www.amadeus-rivercruises.com.

What Riverside Luxury Cruises in Planning for the Rivers of Europe

Tue, 31 Mar 2026 00:28:25 -0400

Jennifer Halboth, CEO-Americas for Riverside Luxury Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam about how her upscale river cruise company continues to innovate, develop new itineraries and provide a real luxury experience for guests. Halboth details plans for her three-ship fleet and tells us what the future holds for Riverside. For more information, visit www.riverside-cruises.com.

How Travel Experts Supports Its Growing Roster of Luxury Travel Advisors

Mon, 30 Mar 2026 17:04:00 -0400

Travel Experts’ Heather McIntyre, director of technology and finance, and Claire Canady, director of operations, talk with James Shillinglaw of Insider Travel Report at this month’s Summit on the Danube about how the other members of the host agency’s team support more than 700 travel advisors around the country. McIntrye and Canady break down how Travel Experts helps its members succeed in selling even more luxury travel. For more information, visit www.travel-xperts.com.

How Travel Experts Stays on Top in the Luxury Host Agency Market

Mon, 30 Mar 2026 00:40:08 -0400

Travel Experts’ Susan Farrell, president and owner, Sharon Fake, executive director, talk with James Shillinglaw of Insider Travel Report about what their host agency does to stay so successful in the luxury travel market. Speaking during Travel Experts’ Summit onboard three AmaWaterways river ships on the Danube, Farrell and Fake talk about the long history of their host agency, its affiliation with Virtuoso, its monthly fee structure and the training and support their staff offers affiliated advisors. For more information, visit www.travel-xperts.com.

How Riviera Travel Is Getting Its Share of the River Cruise Market

Sun, 29 Mar 2026 23:30:51 -0400

Riviera Travel’s Matt Luscombe, group CEO, and Stuart Milan. president-North America, talk with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam about how their U.K.-based tour operator and river cruise line has made significant strides in its effort to attract more U.S. customers for its European river cruises. Luscombe and Milan cite their new ships, unique itineraries, pricing, focus on the solo market, travel advisor programs and premium positioning as key reasons why more U.S. travelers are choosing Riviera. For more information, visit www.rivieratravel.com.

How Amsterdam’s Historic De L’Europe Hotel Keeps Evolving Luxury

Fri, 27 Mar 2026 00:24:41 -0400

Robert-Jan Woltering, managing director of De L'Europe hotel, takes James Shillinglaw of Insider Travel Report on a tour of his historic Amsterdam luxury property owned by the Heineken family. For Dutch-native Woltering, it’s a return home to manage a hotel he long wanted to oversee. His 100-plus key hotel is now literally two properties in one, with a historic offering classic rooms and a modern wing with designer suites. The hotel also has three dining options, including a two-star Michelin restaurant, three bars and a large spa. For more information, visit www.deleurope.com.

Get an Update on Scenic Group’s Growing River Cruise Empire

Thu, 26 Mar 2026 23:48:20 -0400

Ken Muskat, president of Scenic Group U.S.A. and LATAM, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam about how Scenic is expanding its river cruise offerings for both its brands, Scenic Cruises & Tours and Emerald Waterways, in Europe and Southeast Asia. And yes, he also reveals the latest in Scenic Group’s luxury yacht sailings for both the Scenic and Emerald brands. For more information, visit www.scenicusa.com or www.emeraldcruises.com.

Find Out All About Avalon on the Rivers of Europe and Beyond

Wed, 25 Mar 2026 23:06:05 -0400

Pam Hoffee, president of Avalon Waterways, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam about what her river cruise line offers guests today. Hoffee details the rivers and the destinations Avalon features with some of the most innovative and comfortable ships in Europe. For more information, visit www.avalonwaterways.com.

Get the Best Rates on the Top Flights with Regal Wings

Wed, 25 Mar 2026 22:58:05 -0400

Chaz Dunwoody, director of sales at Regal Wings, talks with James Shillinglaw of Insider Travel Report about his company, which specializes om premium economy, business, and first-class airfare. Regal Wings offers net fares, commissionable published fares, and white-glove concierge service as a B2B premium travel booking service. For more information, visit www.regalwings.com.

How to Vive France with This New French DMC

Tue, 24 Mar 2026 23:09:46 -0400

Francisco Betancourt, founder & CEO of Vive France, talks with James Shillinglaw of Insider Travel Report about his relatively new destination management company based in Paris. A former hotelier, Betancourt now describes himself as a French experience provider, handling hotel bookings, transfers, events, groups and tailormade experiences for clients. For more information, email francisco@vive-travel.com or visit www.vive-travel.com.

What Big Plans AmaWaterways Has for the World’s Rivers

Tue, 24 Mar 2026 22:55:53 -0400

Alex Pinelo, chief sales officer for AmaWaterways, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo on the newly christened AmaSofia. Pinelo reveals the river cruise company’s big plans for new ships, new itineraries and new destinations. He also details how AmaWaterways will continue to sell through travel advisors. For more information, visit www.amawaterways.com.

How Film Tourism and New Flights Are Driving Demand for Croatia

Mon, 23 Mar 2026 23:06:50 -0400

Leila Krešić-Jurić, director of North America for the Croatian National Tourist Office, talks with Alan Fine of Insider Travel Report at Internova’s Focus on Destinations event about how film tourism is driving significant visitor demand and tourism spending, alongside new nonstop United Airlines service from Newark to Split and Dubrovnik. She also discusses Croatia’s strategy to attract higher-value travelers, expand itineraries beyond Dubrovnik and Split, and provide advisors with training programs to support customized travel experiences. For more information, visit www.croatia.hr and www.Internova.com.

What Celebrity Has Planned for the Rivers of Europe

Mon, 23 Mar 2026 23:01:09 -0400

Katina Athanasiou, senior vice president-sales & service for Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo about Celebrity River Cruises, the premium ocean line’s new river cruise brand. Celebrity was the title sponsor of this year’s expo and used the event to showcase its plans to build 20 river ships designed to sail the Rhine and Danube. With innovative design, carrying 172 guests, and multiple restaurants , these new ships promise to be some of those most revolutionary on the rivers of Europe when the first on makes its debut in late 2027. For more information, visit www.celebritycruises.com/river.

What’s Driving Airfare Prices and Airline Changes Today?

Mon, 23 Mar 2026 00:23:47 -0400

Peter Vlitas, executive vice president of partner relations at Internova Travel Group, talks with Alan Fine of Insider Travel Report at Internova’s recent Focus on Destinations event in Manhattan about current airline performance, rising airfare trends and how global conflicts, fuel costs and capacity constraints are impacting travel. He also discusses how airlines are working more closely with travel advisors, the growing role of NDC and how AI will support advisors in booking and servicing clients. For more information, visit www.internova.com.

How Internova Drives Travel Advisor Sales Using Data and Targeted Marketing

Thu, 19 Mar 2026 23:09:41 -0400

Stephen McGillivray, chief partner marketing officer at Internova Travel Group, talks with Alan Fine of Insider Travel Report at Internova’s Focus on Destinations event in Manhattan about how the company uses advisor-submitted customer data and advanced segmentation to deliver targeted marketing for suppliers. McGillivray explains how Internova markets directly to consumers on behalf of travel advisors, drives higher ROI through data-driven campaigns and outlines key tools including lead generation, social media automation and upcoming AI-powered solutions. For more information, visit www.internova.com.

Why Classic Now Has Even More Luxury Hotels for You to Book

Wed, 18 Mar 2026 23:01:34 -0400

Melissa Krueger, CEO of Classic Vacations, talks with James Shillinglaw of Insider Travel Report about her luxury wholesaler’s new agreement with Preferred Hotels & Resorts to dramatically expand luxury hotel offerings in North America, Europe, Asia and Africa. Classic also has added Kempinski Hotels & Resorts to its portfolio and continues to feature dedicated sales to hotels in the Hilton chain and more. Krueger also describes how Classic is celebrating major anniversaries selling Europe, Tahiti, Costa Rica and more. For more information, visit www.classicvacations.com.

What’s Behind the Success of the ASTA River Cruise Expo

Tue, 17 Mar 2026 23:41:54 -0400

Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report about the fifth ASTA River Cruise Expo, held in Amsterdam last week. Kerby talks about what went into making the expo a success, with 1,600 advisors and suppliers,16 river ships, general sessions and advisor training sessions. For more information about the ASTA River Cruise Expo 2027 or to register, visit https://site.pheedloop.com/event/rce2027/home. For more information about ASTA and other ASTA events, visit www.asta.org.

How Virginia March of Dream Vacations Won a Big Time Award

Mon, 16 Mar 2026 22:22:08 -0400

Virginia March, owner of March Travel Group of Dream Vacations, talks with Alan Fine of Insider Travel Report about receiving the Opal Award recognizing outstanding female travel advisors during Women’s History Month. She also discusses her transition from a 25-year career as a public library director into the travel industry, building a Dream Vacations franchise with her husband and mentoring advisors while supporting military families in Jacksonville, N.C. For more information, visit www.dreamvacationsfranchise.com.

New Delta Flights and Another 1,000 Years of History Boost Malta’s Appeal

Sun, 15 Mar 2026 23:30:38 -0400

Michelle Buttigieg, Malta Tourism Authority representative for North America, talks with Alan Fine of Insider Travel Report about Delta Air Line’s new seasonal nonstop service from New York JFK to Malta starting June 7 and what that means for travel advisors and tour operators. She also discusses Malta’s growing appeal as archaeologists continue pushing the island’s history back beyond 8,000 years, meaning visitors can keep discovering even more Malta. For more information, visit www.visitmalta.com.

How Forbes Travel Guide’s Big Summit Celebrated Luxury Travel

Thu, 12 Mar 2026 22:40:46 -0400

Amanda Frasier, president-standards and ratings for Forbes Travel Guide, talks with James Shillinglaw about what we missed at last month’s Forbes Summit in Monte Carlo. The Summit proved to be a combination think tank and star-rating awards celebration for top luxury suppliers, including hotels, resorts, cruise lines, spas and more. Frasier also details how Forbes decides on who gets how many stars and much more. For more information, visit www.forbestravelguide.com.

How You Can Sell a Dream Yacht Charter Worldwide

Wed, 11 Mar 2026 20:18:46 -0400

Chuck Palmer, manager-Americas for Dream Yacht Worldwide, talks with James Shillinglaw of Insider Travel Report about his charter company offering yachts around the world where you can book your clients on their own private vacation and get commission. Palmer talks about the kinds of boats Dream Yacht offers in some of the poshest marinas in exotic islands and harbors. For more information, www.dreamyachtcharter.com.

How You Can Use RateHawk for All Your Booking Needs

Tue, 10 Mar 2026 22:49:16 -0400

Ron Fenska, vice president and head of North America for RateHawk, talks with James Shillinglaw of Insider Travel Report about his B2B travel booking platform designed for travel advisors and tour operators. An online booking tool that aggregates hotel, flight, transfer, and car rental inventory from hundreds of suppliers worldwide, RateHawk can give travel professionals access to a wide range of travel products all in one place. And now the company is targeting growth in North America. For more information, visit www.ratehawk.com.

Why Natalya Leahy and Her Team Are Celebrating at Lindblad Expeditions

Mon, 09 Mar 2026 18:16:22 -0400

Natalya Leahy, CEO of Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report about her first year on the job, which resulted in record financial results, new products and itineraries, and the renewal of the company’s partnership with National Geographic. Leahy details where Lindblad, which is celebrating its 60th anniversary in business, will explore next and why expedition cruising and adventure tours have become so popular. For more information, visit www.expeditions.com.

How InteleTravel’s Ambassador Program Helps Advisors Succeed

Sun, 08 Mar 2026 18:51:33 -0400

Eileen Ross, an InteleTravel ambassador advisor, talks with Alan Fine of Insider Travel Report at Quest, the InteleTravel national conference at the Hard Rock Resort in Punta Cana, about how she discovered the host agency and built her travel business over the past decade. She also discusses helping develop InteleTravel’s ambassador program, which trains and mentors new advisors, along with the company’s broader education programs and new opportunities from acquisitions including Major Travel, MGME and Tickitto. For more information, visit www.inteletravel.com.

How One Advisor Built a Big Travel Business with InteleTravel

Fri, 06 Mar 2026 00:24:41 -0500

Jamie Tarr, owner of Jamie’s Vacation Experience and an InteleTravel ambassador advisor, talks with Alan Fine of Insider Travel Report at Quest, InteleTravel's national conference at the Hard Rock Resort in Punta Cana, about how she discovered the host agency during the pandemic and built up her travel business over the past five years. She also discusses InteleTravel’s training and advisor support and new opportunities from acquisitions including Major Travel, MGME and Tickitto. For more information, visit www.inteletravel.com.

How Tickitto Allows Travel Advisors to Get Into the Event Booking Business

Wed, 04 Mar 2026 23:24:58 -0500

Dana Lattouf, founder and CEO of Tickitto, talks with Alan Fine of Insider Travel Report the InteleTravel national conference in Punta Cana, about how her InteleTravel-owned global ticketing infrastructure platform connects travel advisors to more than 90,000 concerts, sports and entertainment events worldwide. She also discusses how Tickitto integrates event inventory directly into travel booking systems and how travel advisors can add event tickets to client itineraries through white-label tools and API connections. For more information, visit www.tickitto.com or www.inteletravel.com.

How InteleTravel Grew to $1.5 Billion in Sales

Tue, 03 Mar 2026 22:25:12 -0500

Tara Minson, president of InteleTravel, talks with Alan Fine of Insider Travel Report about the host agency's $1.5 billion in global travel sales, its 140,000 advisors worldwide, and how commission payouts and long-term career growth define its business model. She also discusses global expansion into the U.K., Ireland, the U.A.E. and Germany; acquisitions including Major Travel, MGME and Tickitto; and technology investments to support advisor success. For more information, visit www.inteletravel.com.

Why InteleTravel Launched BusinessTravel.com for Advisors

Mon, 02 Mar 2026 23:29:05 -0500

Kim Andreello, vice president of corporate development and strategy for InteleTravel and president of BusinessTravel.com, talks with Alan Fine of Insider Travel Report at the host agency’s conference in the Dominican Republic about Inteletravel’s new corporate travel platform enabling independent travel advisors to book and manage business travel year round. Andreello also explains revenue potential, platform tools, referral opportunities, and how BusinessTravel.com integrates with InteleTravel’s broader portfolio, which includes Tickitto, MGME and Major Travel. For more information, visit www.inteletravel.com.

Discover the Luxury Salterra Resort in South Caicos

Sun, 01 Mar 2026 09:40:47 -0500

James Shillinglaw of Insider Travel Report gives you a complete tour of Salterra Resort & Spa, a member of the Luxury Collection, which opened a year ago in South Caicos. He showcases the public rooms, the accommodations, the dining, the pools, the beach, and the activities that guests can experience at this 100-key resort. For more information, visit www.salterra.com.

How a New Explora Journeys Campaign Rethinks Luxury Travel at Sea

Thu, 26 Feb 2026 23:53:12 -0500

Anna Nash, president-global for Explora Journeys, and Chris Austin, president-North America, talk with James Shillinglaw of Insider Travel Report at the launch of their new ad campaign that seeks to redefine the very notion what a luxury hotel experience can be on the oceans. Nash and Austin reveal the extension of Explora Journey’s “ocean state of mind” theme in a cinematic global campaign designed to challenge traditional cruise conventions. For more information, visit www.explorajourneys.com.

Discovering Family Adventure at Salterra Resort in South Caicos

Wed, 25 Feb 2026 23:37:10 -0500

Joe Plant, director of adventures, and Anna Zuke, director of conservation and experiences at the year-old Salterra Resort & Spa on South Caicos in the Turks & Caicos, talk with James Shillinglaw of Insider Travel Report about the experiences they offer guests, from families to couples to singles. From boat trips around the island to go exploring, diving and fishing to pickle ball, ocean kayaking and more, guests can find adventure and more at Salterra. For more information, visit www.salterra.com.

Finding New Luxury at Rock House in Turks & Caicos

Wed, 25 Feb 2026 01:38:03 -0500

Frank Chantoiseau, general manager of Rock House, talks with James Shillinglaw of Insider Travel Report about his luxury resort on Providenciales in the Turks & Caicos. Part of Grace Bay Resorts, Rock House offers a series of villas and apartments, a high-end restaurant, and an infinity pool with perched on the highest on the island. There’s access to an intimate beach and pier, as well as all the activities that have made Turks & Caicos such an exclusive resort destination. For more information, visit https://rockhouse.gracebayresorts.com

Virtual Roadshow Spotlight: How to Track Luggage So It Gets to That Expedition.

Mon, 23 Feb 2026 23:10:12 -0500

How can you get your clients to keep track of their luggage to their expedition cruise or adventure tour destinations so they don’t lose it? Blue Ribbon Bags offers a way keep track of bags and equipment to these destinations. Plus, you can get a commission for arranging such services. James Shillinglaw of Insider Travel Report talks with Jordan Levine, business development manager for Blue Ribbon Bags. For more information, visit www.blueribbonbags.com.

How Duncan Greenfield-Turk Rose to Fame as a Top Ranked Travel Advisor

Mon, 23 Feb 2026 23:04:49 -0500

Duncan Greenfield-Turk, owner of Global Travel Moments, talks with James Shillinglaw about how he achieved success as part of Global Travel Collection by focusing on the LGBTQ+ market to multiple destinations. U.K.-based Greenfield-Turk sells multiple destinations to and has been named to the Travel + Leisure A-List and Condé Nast Traveler Top Travel Specialists—and he’s done that less than 10 years after he become a travel advisor. For more information, visit www.globaltravelmoments.com or www.globaltravelcollection.com.

Virtual Roadshow Spotlight: How a Top Resort Can Deliver a True Adventure Experience

Sun, 22 Feb 2026 21:42:31 -0500

Marc Murphy, director of sales at Marival Resorts, talks with James Shillinglaw of Insider Travel Report about how a top resort group can deliver an adventure travel experience with specialized tours and activities for guests based in one of its resorts Marival, which caters to couples, singles and families. For more information or to see the Mexican resorts Marival has to offer in Riviera Nayarit and Punta de Mita, visit www.marivalresorts.com.

Why It’s Still All Systems Go with Avanti

Sun, 22 Feb 2026 21:39:51 -0500

Paul Barry, CEO of Avanti Destinations, talks with James Shillinglaw of Insider Travel Report about how his FIT specialist tour operator remains focused on selling only through travel advisors. Barry also details the programs Avanti has for advisors, including destination training and education, including a new Europe reference guide. Avanti sell customized FIT packages and group travel to Europe, Asia, Central America, South America, North Africa and the Middle East, and the South Pacific, with more to come. For more information or to access travel advisor bookings, visit https://book.avantidestinations.com.

Why You Should Go to the Biggest Cruise Show in the World

Thu, 19 Feb 2026 20:41:13 -0500

Chiara Giorgi, director of Seatrade Cruise Global, talks with James Shillinglaw of Insider Travel Report about her massive cruise show and conference taking place April 13-16 in Miami Beach. What once was an event just for cruise executives, ports of call and cruise industry suppliers (think ship engines and ship builders) has now become a place to learn all about cruising, from big ship to expedition to luxury and more, as well as getting a chance to hear from the four top cruise CEOs in the business. And there’s even a special trade day just for you. For more information, visit www.seatradecruisevents.com.

Virtual Roadshow Panel: How Should Advisors Be Selling Polar Expedition Cruises Today?

Thu, 19 Feb 2026 15:39:48 -0500

Top polar expedition cruise executives tell you what differentiates their cruise products and how to sell them to your clients. They detail the polar products, the non-polar sailings, the target clients, and the trends in adventure and expedition travel. A panel moderated by James Shillinglaw of Insider Travel Report includes Kris Enderson, vice president-sales for Aurora Expeditions; Steve Smotrys, senior vice president-sales for HX Expeditions; Toto Vermue, sales account manager for Oceanwide Expeditions; and Kelly Predmesky, director of national accounts for Swan Hellenic.

Discover Doni Belau’s Girl’s Guide to the World

Thu, 19 Feb 2026 00:35:29 -0500

Doni Belau, founder of Girl’s Guide to the World, talks with James Shillinglaw of Insider Travel Report about her women-only boutique tour provider. Belau details the destinations, the small groups and the experiences that make Girl’s Guide stand out in the growing market for women-only tours. For more information, visit www.girlsguidetotheworld.com.

Virtual Roadshow Panel: How to Sell a Great Adventure Tour Experience

Wed, 18 Feb 2026 20:00:12 -0500

Top adventure travel operators keep coming up with new ways to explore exotic destinations. This panel examines the products in the market today and how you can sell them to an increasingly diverse customer base. James Shillinglaw of Insider Travel Report moderates a panel that includes Rino Falvo, business development manager for Exodus Adventure Travels; Laura Hernandez, head of partnerships-U.S.A. for Intrepid Travel; and Kaitlyn Duggan, director of business development for TourRadar.

What Scenic Group’s New Rewards Program Means for You and Your Clients

Tue, 17 Feb 2026 21:18:09 -0500

Robert Castro, vice president of marketing for Scenic Group, talks with James Shillinglaw of Insider Travel Report about his company’s new Scenic & Emerald Rewards Global Loyalty Program, which gives guests the ability to use points to experience any river, ocean or expedition cruise in the Scenic Group Portfolio. Castro details how this will benefit guests and how travel advisors can sell even more Scenic and Emerald cruises because of the program. For more information, visit www.scenicemeraldrewards.com.

Virtual Roadshow Panel: What Makes for the Perfect Adventure Travel Destination?

Tue, 17 Feb 2026 20:49:37 -0500

Top destination executives tell you about the adventure travel opportunities in their countries that you can sell. They detail the places, the kinds of adventure travel experiences and how advisors can better understand what these places have to offer adventure travelers. Alan Fine of Insider Travel Report moderates a panel that includes: Cristina Fernandes, leisure sales manager for Discover Puerto Rico; Mahima Tripathi, founder of Salient; Melanie Schinkel, Aussie Specialist Trainer-Western U.S.A. for Tourism Australia; Tarja Koivisto, country manager U.S.A., for Visit Finland.

Who’s Heading Up Vacations at Internova’s Vacation Group

Mon, 16 Feb 2026 15:29:46 -0500

Jacqueline Dobson, president of the Vacation Group, talks with James Shillinglaw of Insider Travel Report in a post-Internova PLUS meeting interview to find out just what this rebranded business-to-consumer leisure division of Internova Travel Group is and what it hopes to be in the future. Vacation Group unites several travel brands serving leisure consumers directly, including Cruise Specialists, CruCon Cruise Outlet and Travel Leaders Vacation Center. Dobson also oversees Internova's specialty products businesses, Roadtrips and Bonotel Exclusive Travel. She also answers the question: Whatever became of Vacation.com? For more information, visit www.internova.com or www.vacation.com.

What Makes for a Great Expedition Cruise Today Beyond the Poles

Mon, 16 Feb 2026 15:29:36 -0500

There’s a new kind of cruise emerging known as the exploration cruise, where guests visit remote islands, out of the way countries, off-the-beaten path destinations. This panel examines the non-polar cruises available in the market today and how to sell them. Moderated by Alan Fine of Insider Travel Report, this panel includes Tanally Gonzalez, reservations manager at Australis, and Tiffanie Kilgast, regional sales director at Hurtigruten.

What Makes for a Great Adventure Tour Today

Sun, 15 Feb 2026 17:57:21 -0500

Top adventure travel operators keep coming up with new ways to explore exotic destinations. This panel examines the products in the market today and how you can sell them to an increasingly diverse customer base. Moderated by Alan Fine of Insider Travel Report, this panel includes Margot Windenburg, senior sales manager-North America for ATT Kings; Ryan Grissett, regional director-sales for Collette; and Tamara Mallon, director of sales for Frontiers North Adventures.

How Hilton Aruba Is Adding The Westerly Boutique

Sun, 15 Feb 2026 01:37:05 -0500

Jerome Luciani, general manager of Hilton Aruba Caribbean Resort & Casino, talks with James Shillinglaw of Insider Travel Report about how his property is adding The Westerly, a new boutique hotel within a hotel. Luciani also details how Hilton Aruba has been completely refurbished to make it the perfect resort on the best beach in Aruba. For more information, visit www.hiltonaruba.com.

How Riu Hotels Reopened All Seven Jamaica Resorts After the Storm

Thu, 12 Feb 2026 22:25:51 -0500

Niurka Garcia Linton, director of sales for Riu Hotels & Resorts in Jamaica, talks with Alan Fine of Insider Travel Report about the company’s seven properties in Montego Bay, Negril and Ocho Rios, including adults-only and family resorts. She also discusses how Riu reopened all seven hotels quickly after Hurricane Melissa, extended complimentary stays to stranded guests before reopening, and demonstrated strong leadership and staff resilience during recovery. For more information, visit www.ALGVacations.com and www.algvacations.com/OneLoveJamaica.

How Travel to Ireland Will be Marketed in 2026

Thu, 12 Feb 2026 22:25:47 -0500

Alison Metcalf, executive vice president -North America, Australia & New Zealand tor Tourism Ireland, talks with James Shillinglaw of Insider Travel Report about Ireland’s marketing plans for tourism in 2026. Metcalf details the latest tourism numbers to the country, the new marketing campaign and theme “Visit the island that goes beyond,” the importance of the U.S. market, and how Ireland hopes to grow tourism revenues from more than $7 billion in 2025 to more than $11.8 billion euros in 2031. For more information, visit www.ireland.com or www.tourismireland.com.

How Maud Bailly Has Restored the Sofitel Hotel Brand

Wed, 11 Feb 2026 20:13:21 -0500

Maud Bailly, CEO of Sofitel, MGallery and Emblems, talks with James Shillinglaw of Insider Travel Report at the newly renovated Sofitel New York about her complete restoration the Sofitel hotel brand. Bailly highlights the new color schemes, décor, staff uniforms, standards and more that will be duplicated across Sofitel’s more than 120 hotels around the world, with many more to come. Sofitel-parent Accor also held a party to celebrate the brand transformation last week at the Sofitel New York. For more information, visit www.sofitel.com, www.all.com or www.accor.com.

Why Top Travel Advisors Say Jamaica Is Ready for Visitors

Wed, 11 Feb 2026 20:09:04 -0500

Syreeta Grose, owner of Grose Travel Services Meetings & Events; McKenzie Kellogg, marketing and IC manager at 417 Travel; and Jessica Church, owner of Sands & Skylines Travel Co., talk with Alan Fine of Insider Travel Report about their participation in ALG Vacations’ voluntourism event in Jamaica, supporting local schools, charities and community organizations following the hurricane. They also discuss resort site inspections across multiple properties, high occupancy levels, strong service and why they can confidently book Jamaica as the destination continues its recovery. For more information, visit www.algvacations.com.

What’s the Strategy Behind Internova’s Big Move Into Luxury?

Tue, 10 Feb 2026 14:09:37 -0500

Henry Gilroy, executive vice president-strategic development for Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last month’s Internova PLUS conference at Gleneagles in Scotland about the strategy behind Internova’s move to increase luxury sales across the board. Gilroy says Internova has integrated the luxury hotel and cruise programs for advisors in all its units and is making major investments to bring the business together. For more information, visit www.internova.com.

Exploring Ethiopia’s Omo Valley Wildlife and Tribal Cultures

Tue, 10 Feb 2026 00:59:20 -0500

Aziz Ahmed, owner of Nu Ethiopia Tour And Travel and a wildlife photographer, talks with Michaela Guzy of Insider Travel Report about immersive travel across Ethiopia, including the Omo Valley’s tribal cultures, wildlife encounters and dramatic landscapes. He also discusses seasonality, lodge and camping accommodations, and how travel advisors can build multi-week itineraries that reflect Ethiopia’s cultural and natural diversity. For more information, email nuethiopia.travel@gmail.com or visit nuethiopia.travel on Instagram.

Rediscover “The Glorious Playground” of Gleneagles

Mon, 09 Feb 2026 19:04:25 -0500

Conor O'Leary, managing director of The Gleneagles Hotel, talks with James Shillinglaw of Insider Travel Report, at the Internova PLUS luxury travel conference that was hosted at his hotel earlier this last month. O’Leary reintroduces us to his magnificent resort, which offers varied accommodations, a full slate of restaurants and bars, a grand spa and pool, and slew of activities, from multiple golf courses and tennis to horseback riding, falconry and off-road driving, which keep any guest well occupied. For more information, visit www.gleneagles.com.

Why Travel Leaders Is an Essential Part of Internova’s Luxury Portfolio

Mon, 09 Feb 2026 19:04:22 -0500

Eva D'Amato, senior director-leisure sales for Travel Leaders Network (TLN), talks with James Shillinglaw of Insider Travel Report at the Internova PLUS luxury travel conference at Gleneagles in Scotland about how her group of advisors contributes to Internova’s luxury sales strategy. D’Amato details the training, resources and programs TLN has developed for its luxury advisors who are part of its Luxury Leaders Alliance. For more information, visit www.travelleadersnetwork.com.

What to Know About “In the Know” Today

Sun, 08 Feb 2026 21:40:16 -0500

Ragan Stone, senior vice president of In The Know Experiences (ITKE), talks with James Shillinglaw of Insider Travel Report at the Internova PLUS luxury travel conference at Gleneagles in Scotland. Stone oversees ITKE, which is also part of Global Travel Collection, a collection of luxury travel agencies owned by Internova Travel Group. ITKE offers one-of-a-kind experiences and specialized services as the “biggest little black book that you never knew existed” for high-end clients. For more information, visit www.intheknowexperiences.com, www.globaltravelcollection.com, or www.internova.com.

Get a Peek at the Luxurious New Rosewood Amsterdam

Sun, 08 Feb 2026 21:40:05 -0500

Thomas Harlander, managing director of the Rosewood Amsterdam, talks with James Shillinglaw of Insider Travel Report at the Internova PLUS luxury travel conference in Gleneagles in Scotland about his virtually brand-new luxury hotel. Housed in the city’s former Palace of Justice, the 134-room Rosewood Amsterdam has a long history as a government building, located amidst the city’s canals. Now if offers a major art collection, top restaurants and a spa. For more information, visit www.rosewoodamsterdam.com.

How Global Travel Collection Helps Advisors Be Successful Travel Sellers

Thu, 05 Feb 2026 20:52:09 -0500

Simon Brooks, senior vice president of advisor success for Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report at last week's Internova PLUS conference at Gleneagles in Scotland. Brooks explains his role to help GTC advisors optimize all the resources that GTC and parent Internova Travel Group provide to sell more luxury travel at a high level. And since Internova and GTC advisors currently average $3.9 million a year in sales, Brooks has a major role in helping the network overall be successful. For more information, visit www.globaltravelcollection.com and www.internova.com.

How ALG Vacations Is Supporting Jamaica’s Recovery Through Voluntourism

Thu, 05 Feb 2026 20:51:52 -0500

Jacki Marks, global head of trade brands for ALG Vacations, talks with Alan Fine of Insider Travel Report about the company’s largest voluntourism event ever in Jamaica, bringing together travel advisors, suppliers and media partners to support local communities following the Hurricane Melissa. Marks also discusses giveback initiatives across schools, charities and families, how community recovery is lagging behind hotel reopenings, and why advisors can sell Jamaica with confidence. For more information, visit www.algvacations.com and www.algvacations.com/OneLoveJamaica.

How Internova Is Building Up Its In-Country, Tour and Villa Partners

Wed, 04 Feb 2026 23:13:04 -0500

Haisley Smith, senior vice president-partner relations for Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last week’s Internova PLUS at Gleneagles Hotel in Scotland about how she’s working to expand preferred partners for Internova’s luxury advisors. Smith is focused on adding in-country, tour, villa and other specialty partners. She’s also working on a comprehensive online director of all partners across all verticals. For more information, visit www.internova.com.

Inside Fairmont’s Reopening of Cape Grace Hotel in Cape Town

Wed, 04 Feb 2026 23:00:04 -0500

Leon Meyer, general manager of Cape Grace Hotel, talks with Michela Guzy of Insider Travel Report about the hotel’s reopening, its redesign under Fairmont, and what has changed at the iconic waterfront property in Cape Town’s V&A Waterfront. He also discusses dining, design elements and the hotel’s walkable location near major attractions. For more information, visit www.capegrace.com.

How Internova’s Hotel Collections Help Support Luxury Advisors

Wed, 04 Feb 2026 00:24:06 -0500

Dennis Grunden, vice president-hotel programs for Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last week’s Internova PLUS conference at the Gleneagles Hotels in Scotland about Internova’s hotel collections. Grunden details how Internova’s three curated hotel programs—SELECT Hotels & Resorts (luxury), CURATED Hotels & Resorts (lifestyle) and the Worldwide Hotel Program (value-driven)—help affiliated luxury travel advisors find the perfect place to stay for their high-end clients. For more information, visit www.internova.com.

What Internova Is Building for Its Luxury Travel Advisors

Tue, 03 Feb 2026 18:13:25 -0500

Albert Herrera, executive vice president-partner relations for Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last week’s Internova PLUS conference at Gleneagles Hotel in Scotland about the programs and services Internova has created and is building for Internova advisors who sell luxury travel. That includes Internova PLUS itself, now in its fourth year, as well as major new collections of luxury hotels, cruises, tour operators and In-Country partners. For more information, visit www.internova.com.

How to Sell Africa Across Eight Countries with Africa’s Eden

Mon, 02 Feb 2026 10:38:26 -0500

Jillian Blackbeard, founder of Africa’s Eden, talks with Michaela Guzy of Insider Travel Report about the private-sector tourism organization representing eight African countries and how it works with travel advisors to promote and sell multi-destination travel across the region. Blackbeard also discusses Africa’s Eden’s Global Travel Show, educational tools for the trade, and how travel advisors can engage with destinations for travel ranging from backpackers to high-end luxury. For more information, visit https://africaseden.travel.

Why Internova’s Top Luxury Advisors Met in Scotland at Gleneagles

Mon, 02 Feb 2026 10:37:57 -0500

J.D. O'Hara, CEO of Internova Travel Group, talks with James Shillinglaw of Insider Travel Report about last week’s Internova PLUS gathering of top luxury advisors and preferred partners at Gleneagles Hotel in Scotland. O’Hara reveals why this has become his favorite event of the year, serving to unify all the group’s luxury travel sellers from Global Travel Collection, Travel Leaders Network, Nexion, Altour and other Internova groups. The fourth Internova PLUS in the last four years, this meeting also was the first held internationally. For more information, visit www.internova.com.

How Saudi Arabia Is Emerging as a Global Tourism Power

Mon, 02 Feb 2026 00:16:54 -0500

Fahd Hamidaddin, CEO of the Saudi Tourism Authority, talks with Michaela Guzy of OTPYM about the country’s rapid emergence as a global tourism destination, how it opened to international leisure travel in 2019, and why tourism is being positioned as a driver of the economy. He also discusses record visitor growth, major aviation and airport expansion, large-scale destination projects, and Saudi Arabia’s focus on safety and sustainability. For more information, visit www.visitsaudi.com.

What Skift Data Says About the Future of Travel

Thu, 29 Jan 2026 20:21:21 -0500

Seth Borko, head of research at Skift, talks with Alan Fine of Insider Travel Report during Skift’s conference about global travel megatrends, separating fact from fiction on the economy, U.S. inbound travel, luxury demand and traveler loyalty. Borko also discusses artificial intelligence, why curation and trust matter more than ever, and what these trends mean for travel advisors and the future of trip planning. For more information, visit www.skift.com. All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

What’s Behind AmaWaterways New Campaign and Brand Refresh

Thu, 29 Jan 2026 10:01:42 -0500

Catherine Powell, CEO of AmaWaterways, talks with James Shillinglaw of Insider Travel Report about her luxury river cruise line’s recently launched campaign, “Journeys That Move You,” as well as the new brand refresh with new colors and design. Powell also talks about the eight new river ships that will give AmaWaterways a fleet of 40 by 2030. For more information, visit www.amawaterways.com.

How to Sell the New Atlas Adventurer Expedition Yacht

Thu, 29 Jan 2026 10:01:23 -0500

Kristian Anderson, executive vice president-global sales for Atlas Ocean Voyages, talks with James Shillinglaw of Insider Travel Report at the Explorer’s Club in New York City about his cruise line’s revolutionary new high-tech sailing ship, Atlas Adventurer, coming in late 2028. Anderson details how to sell Atlas Ocean today and in the future, where it will sail and what travel advisors can offer their clients. For more information, visit www.atlasoceanvoyages.com.

Discover Atlas Ocean’s Stunning New Sailing Yacht

Tue, 27 Jan 2026 17:37:48 -0500

James Rodriquez, president and CEO of Atlas Ocean Voyages, talks with James Shillinglaw of Insider Travel Report at the Explorer’s Club in New York City about his luxury expedition cruise line’s new high-tech sailing yacht, the 400-guest Atlas Adventurer, which will make its debut in late 2028 with cruises in Asia and Africa. Rodriguez reveals Atlas Ocean’s plans for a new class of ship and new itineraries around the world. For more information, visit www.atlasoceanvoyages.com.

How Brand g Caters to the Luxury LGBTQ+ Traveler

Tue, 27 Jan 2026 17:37:35 -0500

Mike Mumford, general manager of Brand g Vacations, talks with James Shillinglaw of insider Travel Report about his company’s line of vacation products designed for LGBTQ+ travelers. Mumford tells us why Brand g has quickly become the go-to operator for high-net-worth LGBTQ+ travelers on chartered river and ocean cruises and exotic tours of Europe, Asia, the Middle East Africa, South America. For more information, visit www.brandgvacations.com.

Find Your Santorini Paradise with Santo Collection

Mon, 26 Jan 2026 22:18:56 -0500

Faye Papaioannou, senior marketing & PR manager, for Santo Collection, talks with James Shillinglaw of Insider Travel Report about her company’s group of luxury hotels and private villas on the idyllic island of Santorini in Greece. Papaioannou details the accommodations, dining and spa services suitable for couples, solos and families. For more information, visit www.santocollection.gr.

How Jamaica Used Hurricane Melissa to Rebuild Tourism

Sun, 25 Jan 2026 23:42:29 -0500

Edmund Bartlett, Jamaica’s minister of tourism, talks with Alan Fine of Insider Travel Report about how his country used Hurricane Melissa as an opportunity to rebuild a stronger and more resilient tourism sector, accelerating recovery across airports, attractions and infrastructure. He explains Jamaica’s destination assurance guarantee, which signals that when the island is declared open, operations and visitor services are in place, allowing travel advisors to sell Jamaica with confidence. For more information, visit www.visitjamaica.com.

A Moving Visit to Ypres and the Flanders Fields Museum

Sun, 25 Jan 2026 14:38:32 -0500

Peter Slosse, head of Visit Ypres and his trade marketing representative talk with James Shillinglaw of Insider Travel Report on our tour of Flanders to the In Flanders Field museum and the World War I battlefields just outside of the town, where 500,000 soldiers were lost during the conflict. It's a fascinating and moving visit to a place that was so crucial in history and where so many lost their lives capped off by the Last Post nightly memorial service. For more information, visit www.visitieper.be/en, www.inflandersfields.be or www.visitflanders.com.

Discover the Oldest Brewery in Bruges

Thu, 22 Jan 2026 21:32:33 -0500

Anne Vanneste, co-owner of De Halve Maan (Half Moon), Bruges' oldest continuous brewery, talks with James Shillinglaw about her family-owned company, which offers a wonderful tour, restaurant and beer store showcasing Flanders’ top beverage. Vanneste also tells us about the only beer pipeline in the world stretching from downtown Bruges to the bottling plant just outside town. For more information, visit www.halvemaan.be/en.

How to Sell Windstar’s Newly Christened Star Seeker

Thu, 22 Jan 2026 21:24:16 -0500

Janet Bava, chief commercial officer for Windstar Cruises, talks with James Shillinglaw of Insider Travel Report in PortMiami just before the christening of Star Seeker, her line’s newest small ship. Bava details how you should sell this new vessel, which is starting in the Caribbean before heading through the Panama Canal and up to Alaska and then on to Japan over the next year. For more information, visit www.windstarcruises.com.

Chris Prelog Talks About Windstar’s New Star Seeker

Wed, 21 Jan 2026 22:34:27 -0500

Chris Prelog, president of Windstar Cruises, talks with James Shillinglaw of Insider Travel Report on the day the brand’s new Star Seeker was christened in Miami. Prelog describes the 224-guest ship, the first newbuild for his line, giving it a fleet of seven ships with an eighth on the way. Sun Seeker is beginning with cruises to the Caribbean and will sail through the Panama Canal before heading up to Alaska and then Japan. For more information, visit www.windstarcruises.com.

Exploring the Wonderful Medieval Town on Bruges

Wed, 21 Jan 2026 22:33:19 -0500

Tom Pieters, our private guide from Visit Flanders, takes James Shillinglaw of Insider Travel Report on a tour of the medieval town of Bruges, with its classic Belfry Tower overlooking the main square, its canals, picturesque buildings, churches and cloistered hidden garden. Pieters also takes to the town’s De Halve Maan (Half Moon) brewery, which we’ll feature in a separate Insider Video later this week. For more information, www.visitflanders.com.

A Status Report on Travel Leaders Network and Its Travel Advisors

Tue, 20 Jan 2026 21:51:09 -0500

Lindsey Pearlman, president of Travel Leaders Network, talks with James Shillinglaw of Insider Travel Report about how the group and its advisors did last year and the outlook for this year. Pearlman, who was named president last June, also details the programs and services that Travel Leaders advisors can use to develop profitable businesses at a time when it’s great to be an advisor. For more information, visit www.travelleadersnetwork.com.

Get a Crash Course Tour of Flanders (Part II)

Tue, 20 Jan 2026 21:48:46 -0500

Marco Frank, trade and partnerships manager-North America for Visit Flanders, talks with James Shillinglaw of Insider Travel Report, about our brief tour of Flanders, which has a completely different culture, history and cuisine from the rest of Belgium. In Part II of the interview, we explore Ypres and Ghent. For more information, visit www.visitflanders.com.

Get a Crash Course Tour of Flanders (Part I)

Mon, 19 Jan 2026 23:41:33 -0500

Marco Frank, trade and partnerships manager-North America for Visit Flanders, talks with James Shillinglaw of Insider Travel Report, about our all too brief tour of Flanders, which has a completely different culture, history and cuisine from the rest of Belgium. In this Part 1 segment, we explore Brussel and Bruges. In Part 2, we’ll tour Ypres and Ghent. For more information, visit www.visitflanders.com.

What the New President of The Travel Institute Is Planning for the Future

Mon, 19 Jan 2026 17:22:07 -0500

Taylor Ahlsmith Ruecking, the brand-new president of The Travel Institute, talks with James Shillinglaw of Insider Travel Report about his plans for the non-profit group, which educates travel advisors about the travel profession and supports all their training needs. Ruecking, the son of long-time Travel Institute supporter, the late Scott Ahlsmith, also comes to the job with 11 years of experience at the educational group. For more information, visit www.thetravelinstitute.com.

Where to Stay in the Heart of France’s Culinary Capital

Sun, 18 Jan 2026 19:42:33 -0500

Laurent Grima, director of operations at Cour de Loges, A Radisson Collection Hotel in Lyon talks with James Shillinglaw of Insider Travel Report about this wonderful hideaway in the medieval old town combining Renaissance charm with a five-star property. The hotel is surrounded by great restaurants and attractions, but it also has its own soon-to-be Michelin Star restaurant helmed by Chef Anthony Bonnet. For more information, visit https://courdesloges.com/en or www.radissoncollection.com.

How Noteworthy Is Celebrating 40 Years of Luxury in the U.K.

Sun, 18 Jan 2026 19:38:41 -0500

Nicola Butler, founder of Noteworthy, talks with James Shillinglaw of Insider Travel Report about her luxury destination management company offering tour programs in London, England, Scotland, Ireland, Paris and Normandy. Butler also tells us how Noteworthy will celebrate 40 years of providing unique experiences to its upscale clientele and travel advisor partners. For more information, visit www.noteworthy.co.uk.

How Azamara Is Making Waves With a Fleetwide Renovation

Fri, 16 Jan 2026 00:00:26 -0500

Dondra Ritzenthaler, CEO of Azamara Cruises, talks with James Shillinglaw of Insider Travel Report about her cruise line’s plans to renovate all three of its ships, starting with Azamara Quest this year. Quest will even get a new deck that will feature 12 big suites, a new Atlas Bar and revamped restaurants and lounges. It’s all part of a major rebirth for the destination-immersion focused Azamara. For more information, visit www.azamara.com.

Why the World Really Is WorldHotels’ Playground

Thu, 15 Jan 2026 23:59:05 -0500

Greg Habeeb, chief development officer for WorldHotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about his growing group of independent luxury hotels and hotel brands. WorldHotels is on a hot streak, as we’ve been reporting recently, and it’s adding properties around the globe to suit your clients’ needs. For more information, visit www.worldhotels.com.

Discover the Greek Luxury of Numo Hotels & Resorts

Wed, 14 Jan 2026 23:29:46 -0500

Spyros Kouris, CEO of Numo Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his collection of upscale beach resorts in Greece. From the Numo Ierapetra Beach Resort in Crete to the Numo Mykonos Boutique Resort, From the The Royal Senses Resort & Spa and The Royal Blue Resort & Spa in Crete to the Troulis Apart Hotel, Numo offers a wide range of luxury accommodations, And in 2026 it will open the Conrad Corfu. For more information, visit https://numohotels.com.

How to Tour Exotic Asia in Style with Nomadic Expeditions

Wed, 14 Jan 2026 23:14:46 -0500

Jalsa Urubshurow, founder and CEO of Nomadic Expeditions and Three Camels Lodge, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about his thoroughly original company offering tours of Mongolia, India, Nepal and Tibet, as well as Three Camel Lodge in Mongolia. Born in the U.S. to Mongolian parents, Urubshurow offers a fascinating account Mongolian politics and culture and how to experience it with his luxury tour operator. For more information, visit www.nomadicexpeditions.com and www.threecamellodge.com.

Get an Update on the Tampa Edition

Tue, 13 Jan 2026 23:34:38 -0500

Bridgette Bienvenu, director of sales and marketing for the Tampa Edition, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her luxury property in the heart of Tampa, which opened in the fall of 2022. Beinvenu makes a case that the hotel is the most luxurious in the city, with designer rooms, top restaurants and hip lounges befitting the Edition brand. For more information, visit www.editionhotels.com.

Discover the Newest Luxury Resort in Trendy Sun Valley

Tue, 13 Jan 2026 23:33:02 -0500

Stuart Campbell, a luxury hotel and resort developer representing Eagle Creek Hospitality talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about the still-to-open Viceroy Resort Sun Valley in Ketchum, Idaho. Campbell details the plans for a property, including rooms, dining, access to the slopes and much more, which is on track to open in June 2026. For more information visit www.viceroyhotelsandresorts.com.

Get an Update of Antigua’s Famed Carlisle Bay

Tue, 13 Jan 2026 00:10:34 -0500

Lisa O’Conner, group director of sales & marketing for Carlisle Bay Antigua, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her resort, an old sugar plantation that opened in 2004. O’Connor details updates to the accommodations, dining, guest programs and more of this quintessential Antigua luxury property. For more information, visit www.carlisle-bay.com.

How The Set Collection of Luxury Hotels Has Evolved

Tue, 13 Jan 2026 00:08:48 -0500

Robin Stangroom, CEO of The Set Collection, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about how his group of luxury hotels has grown from three properties in 2021 to 12 hotels in the U.K., Netherland, Mexico, Greece, Israel, Philippines, Jamaica, Thailand and China. Indeed, it’s a whole new Set for the upscale collection of unique hotels and resorts. For more information, visit www.thesetcollection.com.

Insider Access: Get a Full Tour of JOIA Aruba by Iberostar, the Newest Jewel on Eagle Beach

Mon, 12 Jan 2026 00:01:16 -0500

Join Dominique Meyer, resident manager of JOIA Aruba by Iberostar, for an exclusive sponsored Insider Access tour of this breathtaking property located right on Eagle Beach. JOIA Aruba by Iberostar offers an all-suite escape where contemporary island design, ocean views, and personalized butler service create effortless relaxation, all guided by its Wave of Change commitment to sustainability. Guests enjoy exceptional dining across three restaurants and five bars—including a rooftop venue—featuring responsibly sourced seafood, premium drinks, and thoughtful touches like reef-safe practices. Rejuvenate at the serene spa with ocean-view cabanas and island-inspired treatments, knowing each stay supports a more sustainable future for Aruba and beyond. For more information, visit www.Iberostaragents.com.

Why The Place Firenze is “The Place” and More

Sun, 11 Jan 2026 22:02:12 -0500

Claudio Meli, general manager of The Place Firenze, part of The Hospitality Experience, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his very upscale boutique hotel in Florence and more. Belli, selected as the hotelier of the year at last year’s Virtuoso Travel Week, also reveals what it takes to be the consummate general manager and what it takes to get in the Hospitality Experience collection. For more information, visit www.theplacefirenze.com or www.thehospitalityexperience.it.

What’s New in Luxury at the Dorchester Collection

Sun, 11 Jan 2026 21:35:27 -0500

Francois Delahaye, chief operating officer for Dorchester Collection, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show, about his famed group of luxury hotels in the U.K., France, Italy, the U.S. and Dubai. Known as the consummate hotelier, Delahaye tells us what’s new at Dorchester Collection and the company’s plans for the future. For more information, visit www.dorchestercollection.com.

How Banyan Tree Is Growing Beyond 100 Resorts

Fri, 09 Jan 2026 00:24:13 -0500

Jeanette Ho, global head of brand and commercial for Banyan Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about her famed Bayan Tree Asian resort and spa brand, which just reached resorts around the world, including its first property in Singapore. Ho details Banyan’s growth and its plans for hospitality in the future. For more information, visit www.banyantree.com.

Where to Stay in Luxury in Shanghai with Shangri-La

Fri, 09 Jan 2026 00:20:38 -0500

Gregor Wateler, general manager of Jing An Shangri-La Shanghai, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about his tenure overseeing the brand’s flagship property. A veteran Shangri-La general manager, Wateler previously managed the Pudong Shangri-La and other properties in the brand, which is well-known as one of the most luxurious hotel companies in Asia and the rest of the world. For more information, visit www.shangri-la.com.

Where to Find the Perfect Boutique Resort in Mykonos

Wed, 07 Jan 2026 21:35:46 -0500

Vangelis Daktylides, one of four Greek brothers who owner Myconian Collection, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his collection of 14 boutique properties on the island of Mykonos. Daktylides details how his resort company has grown on the island and the authentic experiences it delivers. For more information, visit www.myconiancollection.gr.

Discover an Empire of Resorts in the Greek Islands

Wed, 07 Jan 2026 21:33:12 -0500

Kalia Konstantinidou, co-founder and group executive officer of Empiria Group, talks with James Shillinglaw of Insider Travel Report about her collection of boutique luxury resorts in Greece on the islands of Santorini, Paros and Peloponnese. Konstantinidou describes these properties and how her company works to create the best Greek experience for your clients. For more information, visit www.empiriagroup.gr.

Discover Althoff’s Brand-New Luxury Hotel in Frankfurt

Wed, 07 Jan 2026 00:31:18 -0500

Wolfgang Greiner, senior vice president for Althoff Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his company’s newest property, The Florentin, located in Frankfurt, Germany. The former Villa Kennedy, The Florentin offers guests an urban retreat in the middle of the bustling city of Frankfurt. For more information, visit www.althoffhotels.com or https://taj-hessischer-hof.com.

How a Taj Hotel Is Growing in Frankfurt

Wed, 07 Jan 2026 00:26:32 -0500

Albert Mayr, general manager of the upcoming Taj Hessischer Hof Frankfurt, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about his brand-new Taj property in the heart of Frankfurt. The Taj Hessischer Hof, set to open in February as the first Taj property in mainland Europe, transforms the historic Hessischer Hof hotel near the Messe (trade fair) into a luxury destination featuring Indian heritage, the Bombay Brasserie and the iconic Jimmy's Bar. For more information, visit https://taj-hessischer-hof.com.

Discover Everything That’s New in Italy Luxury Experiences

Mon, 05 Jan 2026 22:30:53 -0500

Andrea Grisdale, founder and CEO of IC Bellagio, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about what’s hot, what’s new and what’s luxury in Italy for 2022. Grisdale talks about what regions of Italy are growing increasingly popular, where to find off-the-beaten path destinations, and what experiences IC Bellagio can provide to your high-end clients. For more information, visit www.icbellagio.com.

Find the Stuff That Travel Dreams Are Made of in the U.K.

Mon, 05 Jan 2026 22:28:51 -0500

David Tobin, founder of DreamEscape U.K., talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his bespoke destination management company offering designed trips to England, Scotland, Wales and Ireland. Using a team of experienced travel design planners, dedicated guides and expert curators, DreamEscape can handle every aspect of a client’s journey from concept to completion, as well as private access to attractions, sights and activities usually off-limits to the public. For more information, visit https://dreamescape.co.uk.

What Sets UNICO Apart From Other Adults Only Resorts in Mexico

Sun, 04 Jan 2026 23:52:47 -0500

Ler Medina, general manager of UNICO Riviera Maya, and Ash Tembe, vice president of sales and marketing for North America at AIC Hotel Group, talk with Olivia Fleming of Insider Travel Report about the adults-only all-inclusive resort, its emphasis on local culture, art and gastronomy, and what distinguishes UNICO in the luxury all-inclusive market. For more information, visit www.unicohotelrivieramaya.com and www.allinagents.com.

Why Boutique Hotels Like Casa del Mar Are Thriving in Montenegro

Sun, 04 Jan 2026 23:48:51 -0500

Milena Milic, sales and marketing director for Casa del Mar, talks with Jennifer Lutz of Insider Travel Report about her boutique hotel’s casa-style approach in Montenegro, its focus on local gastronomy, and how it serves as a base for exploring the Bay of Kotor. She also discusses working with local partners and supporting artists and community programs. For more information, visit https://casadelmare.me.

How Tourism Continues to Support Jamaica’s Comeback

Thu, 01 Jan 2026 22:55:43 -0500

Francine Carter, representative of the Jamaica Tourist Board, talks with Jennifer Lutz of Insider Travel Report about Jamaica’s recovery two months after a Category five hurricane, including which resort regions and attractions are open, cruise and air access, and the pace of rebuilding across the island. She also discusses reliable sources for real-time updates and the role of tourism in supporting communities and workers. For more information, visit www.visitjamaica.com.

How the Jamaica Inn Reopened After the Storm

Thu, 01 Jan 2026 22:49:14 -0500

Kyle Mais, managing director of the Jamaica Inn, talks with Jennifer Lutz of Insider Travel Report about the property’s recovery in Ocho Rios two months after Hurricane Melissa, its location on Jamaica’s north coast, and why the inn was able to reopen quickly. He also discusses nearby attractions that have opened, including Dunn’s River Falls, nature and cultural experiences, and community tourism initiatives. For more information, visit www.jamaicainn.com.

How Jamaica’s Ocean Eden Bay Recovered After the Storm

Mon, 29 Dec 2025 23:23:48 -0500

Danesha Clarke, director of sales and marketing for Ocean Eden Bay and Ocean Coral Spring, talks with Jennifer Lutz of Insider Travel Report about Jamaica after Melissa, the Category 5 hurricane, including the state of power, water and connectivity at the resorts and what travelers can expect today. Clarke also discusses giveback efforts, support for employees and communities, family and adults-only resort options, and what attractions are accessible today. For more information, visit www.oceanhotels.com.

Virtual Roadshows-Spotlight: Finding the Perfect Place to Stay for Your Family Clients -Part II

Mon, 29 Dec 2025 00:25:32 -0500

How different types of accommodations cater to the family market today with even more features. Alan Fine of Insider Travel Report talks with Jhenelle Clarke, leisure sales coordinator for Princess Hotels & Resorts in Jamaica about how an all-inclusive can fulfill the needs of your family clients.

Virtual Roadshows-Spotlight: Finding the Perfect Place to Stay for Your Family Clients -Part I

Mon, 29 Dec 2025 00:21:39 -0500

How different types of accommodations cater to the family market today with even more features. Alan Fine of Insider Travel Report talks with Tina Lee-Anderson, director-leisure sales for Atlantis Bahamas, about how a large, full-service luxury resort can meet the needs of your family clients.

How Jamaica’s Hotels Are Helping the Island Come Back

Mon, 29 Dec 2025 00:07:18 -0500

Andrés Cope, general manager of S Hotels Jamaica, talks with Jennifer Lutz of Insider Travel Report about visiting Jamaica today, the island’s recovery after Hurricane Melissa, and how S Hotels has supported relief efforts while welcoming guests back to Montego Bay. Cope also discusses meaningful travel, ways visitors can give to local communities, and what makes the Jamaican-owned S Hotels special. For more information, visit www.shotelsjamaica.com.

Virtual Roadshows-Spotlight: How Tour Specialists Can Help Create Family Vacations

Thu, 25 Dec 2025 22:39:07 -0500

How can you work with destination management companies (DMCs) and destination specialists to customize the perfect family vacation? This interview examines how one of these companies, ANZCRO, a DMC for Australia and New Zealand, organizes a trip that includes hotels and resorts, transfers, sightseeing and activities suitable for family travel. James Shillinglaw, editor in chief of Insider Travel Report, interviews Nick Guthrey, CEO of ANZCRO.

How Global Hotel Alliance Is Growing Around the World

Thu, 25 Dec 2025 22:35:43 -0500

Chris Hartley, CEO of Global Hotel Alliance (GHA), talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury show about his group’s dramatic expansion in revenues and independent properties and hotel chains around the world. Hartley details how travel advisors can work with GHA to find the perfect hotel for their clients. For more information, visit www.globalhotelalliance.com.

How Leading Hotels Remains Focused on Advisors as Strategic Partners

Wed, 24 Dec 2025 22:32:33 -0500

Chris Walker, senior vice president and chief commercial officer for Leading Hotels of the World (LHW), talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury show about how travel advisors remain one of LHW’s most strategic partners, representing 40 percent of global revenue and driving double-digit growth. LHW also is deepening its investment in the travel trade through expanded resources, targeted tools, and personalized support, and rewarding advisor loyalty. For more information, visit www.lhw.com.

Virtual Roadshows Spotlight: Creating the Best Family Expedition Cruise

Wed, 24 Dec 2025 22:16:30 -0500

Can an expedition cruise to a remote destination be the perfect family vacation? We talk to an expedition cruise specialist about how they organize a family vacation, including what ages they cater to, what accommodations they offer, what dining options they have and what experiences they provide that make an expedition cruise a truly unifying experience for families. James Shillinglaw, editor in chief of Insider Travel Report, interviews Nazli Rodriguez, marketing and sales manager for Australis.

Virtual Roadshows Panel: What Makes These Destinations Family Friendly

Wed, 24 Dec 2025 00:21:57 -0500

How top destinations cater to the family travel market with suggested tours, itineraries, hotels, activities and more. This panel examines in depth what these destinations offer for family travel and how travel advisors can sell them. Alan Fine of Insider Travel Report moderates a panel that includes: Fernanda Rosas, account director, Baja California for the U.S. and Canada Tourism; Francisco Blanch, director-leisure sales for Discover Puerto Rico; and Melanie Schinkel, Aussie Specialist program manager-the Americas for Tourism Australia.

What’s New in Luxury at Preferred Hotels and Beyond

Tue, 23 Dec 2025 17:07:22 -0500

Lindsey Ueberroth, president and CEO of Preferred Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury show about the many new properties that have joined Preferred over the last year. Ueberroth also details how travel advisors can profit from booking Preferred hotels as well as its grown “green” hotels group, Beyond Green. For more information, visit www.preferredhotels.com and www.beyondgreen.com.

How Celestyal Immerses Guests in the Gulf of Arabia

Mon, 22 Dec 2025 21:54:49 -0500

John Diorio, vice president and managing director for Celestyal, talks with James Shillinglaw about his destination-focused cruise line, which is basing two ships in the Gulf of Arabia right now, offering immersive sailings of Abu Dhabi, Dubai, Oatar, Oman, Bahrain and more. Diorio also details the relaunch of Celestyal’s training program, now called Celestyal Stars, and other programs to help travel advisor sell more Celestyal. For more information, visit www.celestyalcompass.com.

Virtual Roadshows Panel: How to Book the Perfect Family Tour

Mon, 22 Dec 2025 21:49:24 -0500

What can stimulate more togetherness than experiencing a tour program to a top destination and visiting historic sites, great scenery and great destinations as a family. This panel examines how top tour operators cater to the family market with special programs and activities. Moderated by James Shillinglaw, editor in chief of Insider Travel Report, the panel includes Kathy Writer, president of Celtic Tours; Simon Jones, business development director-Central Region & Africa for Ultimate Jet Vacations; Shauna Sullivan Reilly, director of sales & trade marketing for Tauck; and Cory McGillivray, vice president, of sales operations and channel marketing for the Globus family of brands.

What the Future Holds for Regent in Ultra-Luxury Cruising

Sun, 21 Dec 2025 22:56:03 -0500

Shawn Tubman, senior vice president of sales, Regent Seven Seas Cruises, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury show about the future for the ultra-luxury cruise line as gets ready for the first of a whole new class of ships next year when Seven Seas Prestige makes its eagerly awaited debut. Tubman also details all the programs Regent has for travel advisors to help them sell even more of its cruises. For more information, visit www.rssc.com.

How to Work with DMCs and Tour Specialists to Create Family Vacations

Sun, 21 Dec 2025 22:55:36 -0500

How can you work with destination management companies (DMCs) and destination specialists to customize the perfect family vacation? This panel examines what these companies provide and how they can organize a family trip. James Shillinglaw of Insider Travel Report moderates a panel that includes: Mina Agnos, president or Travelive; Émilie de Vigan, senior experience designer for Decouvertes DMC France; and Jane Behrend, president of Emerging Destinations.

What’s New at Grace Bay Resorts in Turks and Caicos

Fri, 19 Dec 2025 01:20:30 -0500

Nikheel Advani, chief operating officer and co-founder of Grace Bay Resorts, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury show about his collection of spacious, luxury resorts in Turks and Caicos. Advani gives us an update on his flagship property, Grace Bay Club located on the famed Grace Bay Beach, and tells us about his newest resort, South Bank. For more information, visit www.gracebayresorts.com.

What’s the Very Latest From Explora Journeys

Fri, 19 Dec 2025 00:05:49 -0500

Anna Nash, president of Explora Journeys and Chris Austin, president-North America, talk with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes, about their luxury lifestyle brand at sea. Nash and Austin reveal the latest plans for their growing fleet of designer ships, as well as new itineraries, new features and amenities, and new programs and support for travel advisors to help them better sell this unique luxury experience. For more information, visit www.explorajourneys.com.

What Makes Montenegro a Rising European Destination

Wed, 17 Dec 2025 21:50:22 -0500

Nikola Piric, representative of Forza Group, talks with Jennifer Lutz of Insider Travel Report about luxury hotels, restaurants and experiences along Montenegro’s coast, including Porto Montenegro, boat tours, and a cable car linking the seaside with mountain views. He also discusses locally sourced dining and how travelers can combine coastal, cultural and nightlife experiences in one trip. For more information, visit https://forzagroup.me and https://www.montenegro.travel.

Where Global Travel Collection’s Future Lies in Luxury Travel

Wed, 17 Dec 2025 21:47:42 -0500

Angie Licea, president of Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show, about how GTC is evolving from a collection of luxury travel agencies into a single force in luxury travel, backed by parent Internova Travel Group. Licea tells us what the future holds for GTC and its group of luxury travel advisors and why GTC and Internova had such a big presence at this year’s ILTM Cannes. For more information, visit www.globaltravelcollection.com.

How Kotor Montenegro Became Famous for Its Cats

Tue, 16 Dec 2025 23:44:41 -0500

Svetlana Cukic, a tour guide in Kotor, Montenegro, talks with Jennifer Lutz of Insider Travel Report about visiting Kotor’s old town near the border with Croatia, including local food, churches, museums, boat trips and hiking. Cukic also discusses how long to stay, seasonal travel, local history and how to care for Kotor’s cats. For more information, visit www.meetmontenegro.com and www.montenegro.travel.

Discover What and When Aman at Sea Will Be

Tue, 16 Dec 2025 23:38:49 -0500

Jonathan Wilson, president and CEO of Aman at Sea, talks with James Shillinglaw of Insider Travel Report at ILTM Cannes this month, about Aman’s newest resort, which this time will be at sea. Luxury yacht Amangati is scheduled to launch and begin sailing as early as spring 2027, with voyages in the Mediterranean, offering a 47-suite floating sanctuary that reflects Aman's signature style. For more information, visit www.amanatsea.com.

What’s One of the Original Wellness Resorts Up to Today?

Mon, 15 Dec 2025 12:54:12 -0500

Andrew Barnard, CEO of SunSwept Resorts, talks with James Shillinglaw of Insider Travel Report about his now growing collection of wellness resorts, which include BodyHoliday and Stolentime in St. Lucia. And now the company, with some of the first dedicated wellness resorts in the world, is about to start growing well beyond St. Lucia. For more information, visit www.sunsweptresorts.com.

How a Hilton Tapestry Hotel Honors Nashville's Printing Legacy

Mon, 15 Dec 2025 12:21:59 -0500

Gayle Wilkinson, general manager of The Printing House in Nashville, talks with Olivia Fleming of Insider Travel Report about the hotel’s location near Broadway and its design inspired by Nashville’s printing history. She also details the property’s service-focused team and amenities including lounges, terraces, pet-friendly access, and a writer’s room tied to Music City culture. For more information, visit https://printinghousenashville.com and www.hilton.com.

Where to Find the Perfect Italian Boutique Hotel

Mon, 15 Dec 2025 00:07:12 -0500

Sara Maestrelli, creative director of Collezione Em, gives James Shillinglaw of Insider Travel Report an update on her family-owned collection of boutique hotels at this month’s ILTM Cannes luxury travel show. Collezione Em now has two hotels in Florence (Minerva and Brunelleschi), one in Venice (Violino d’Oro), and two in Forte del Marmi (Villa Roma Imperiale and the newest Pensione America) on the coast of Tuscany. For more information, visit www.collezioneem.com.

How the Wyndham Grand Rio Mar Has Been Reimagined in Puerto Rico

Sun, 14 Dec 2025 17:23:32 -0500

Chris Sariego, chief operating officer for LionGrove, operator of Wyndham Grand Rio Mar Rainforest Beach & Golf Resort in Puerto Rico, talks with James Shillinglaw of Insider Travel Report about his company’s newly reimagined resort. After a $60 million redesign, the resort has emerged three new pools, 400 refurbished rooms, vibrant dining venues, plus a soon-to-open casino and sports betting lounge anchored by The Vault—a speakeasy-style cabaret. For more information, visit www.riomarreimagined.com.

How CIE Tours Builds New Itineraries from Guest Feedback

Thu, 11 Dec 2025 22:54:42 -0500

Stephen Cotter, managing director of CIE Tours, and Rosanne Zusman, chief commercial officer for the company, talk with Alan Fine of Insider Travel Report about customer-driven product development, new light-active walking and hiking tours in Ireland. They also discuss CIE's expansion in Italy and Spain, the company’s all-inclusive value and small-group approach. For more information, visit www.cietours.com.

How Tauck Is Expanding for Its Next Century in Business

Thu, 11 Dec 2025 22:52:15 -0500

Jennifer Tombaugh, CEO of Tauck, which is celebrating 100 years in business, talks with Alan Fine of Insider Travel Report about the company’s new Roam by Tauck brand, its expansion in river cruising, and programs designed for the 40- to 50-year-old traveler. She also discusses small-group growth, new ships coming through 2027, advisor-focused initiatives such as Cruise Control, and Tauck’s plans for its second century. For more information, visit www.tauck.com.

New Chair Jeff Roy on How USTOA Is Setting Priorities

Wed, 10 Dec 2025 22:49:14 -0500

Jeff Roy, the new chair of the U.S. Tour Operators Association (USTOA) and chief revenue officer for Collette, talks with Alan Fine of Insider Travel Report about member priorities, the role of advocacy and the cautious optimism reflected in this year’s industry outlook. Roy discusses survey findings on sales performance and late bookings, the growth of small-group and high-end travel, rising demand for Africa and Southeast Asia, and how AI, accessibility and sustainability will shape the future. For more information, visit www.ustoa.com.

How Perillo Tours Goes From Mozzarella to Pineapples

Wed, 10 Dec 2025 22:47:03 -0500

Steve Perillo, president and owner of Perillo Tours, and Devin Perillo Buonanno, director of product and air operations, talk with Alan Fine of Insider Travel Report at the USTOA Annual Conference in Washington, D.C., about the company’s 80-year family legacy, with Buonanno representing the fourth generation. They detail the growth of Perillo’s FIT business and the expansion of its escorted tour portfolio beyond Italy into Greece, Portugal, Ireland and Hawaii, and more. For more information, email devin@perillotours.com or visit www.perillotours.com.

What Makes Graham Carter’s Unforgettable Travel So Unforgettable?

Tue, 09 Dec 2025 22:12:49 -0500

Graham Carter, CEO of Unforgettable Travel Company and Cruise Croatia, talks with James Shillinglaw of Insider Travel Report about how his company taps its destination experts to design bespoke luxury travel to destinations around the world. No trip is the same, as Carter and his team deliver memorable and unique experiences to suit each client. Plus, he has a booming coastal cruise business with Cruise Croatia. For more information. For more information, visit www.unforgettabletravel.com or www.cruisecroatia.com.

How USTOA Is Fighting Back Against U.S. Policies Hurting International Travel

Tue, 09 Dec 2025 15:17:44 -0500

Terry Dale, president and CEO of the U.S. Tour Operators Association (USTOA), talks with Alan Fine of Insider Travel Report at the association’s annual conference at the Gaylord National Convention Center in Washington, D.C., about how U.S. government policies have strained international travel relations and why USTOA is stepping up its advocacy to counter the impact. Dale explains why the new Beyond Borders Tourism Coalition is critical for advocacy, outlines upcoming USTOA events, and reinforces why travel advisors remain essential. For more information, visit www.ustoa.com.

World Travel Holdings’’ Debbie Fiorino on the Future for Travel Advisors

Mon, 08 Dec 2025 15:32:07 -0500

Debbie Fiorino, chief operating officer of World Travel Holdings, parent company of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about the highlights of their 2025 national conference aboard Star Princess, including record attendance, surging demand and why this is the strongest booking period the company has seen all year. Fiorino discusses the mindset advisors need to thrive in 2026, the importance of planning fees and groups, and how new marketing tools, website upgrades, AI-supported email and a rebuilt booking engine will help advisors grow. For more information, visit www.dreamvacationsfranchise.com.

Leigh Barnes on How Intrepid Travel Is Tackling North America

Mon, 08 Dec 2025 15:31:14 -0500

Leigh Barnes, president-the Americas for Intrepid Travel, talks with James Shillinglaw of Insider Travel Report about how the growing adventure tour operator is ramping up its efforts to get a much bigger foothold in North America. Intrepid’s strategies include a new partnership with REI, new Short Breaks trips and additional sales and marketing executives. For more information, visit www.intrepidtravel.com.

Drew Daly on How Travel Advisors Can Grow Faster With Groups

Sun, 07 Dec 2025 12:50:57 -0500

Drew Daly, senior vice president and general manager for Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about highlights from the groups' 2025 national conference aboard Star Princess, including the “Thrive in ’25” theme, the power of storytelling and the mindset travel advisors need to grow their business. Daly discusses why advisors should charge planning fees, explains how groups and new marketing and martech tools drive business, reflects on his CLIA Hall of Fame recognition and the future of the advisor community. For more information, visit www.dreamvacationsfranchise.com.

Why the Equinox Hotel Is So Much More Than a Fitness Club

Sun, 07 Dec 2025 12:50:06 -0500

Jeff Rednour, general manager for the Equinox Hotel, talks with James Shillinglaw of Insider Travel Report about his luxury property, the only hotel in the Equinox fitness empire so far (more to come). Rednour talks about the property’s trendy location in Manhattan’s Hudson Yards, its innovative sleep programs, its high-end restaurant, and yes, one of the biggest fitness clubs and spas in the city. For more information, visit www.equinox-hotels.com.

How Railbookers Helps Advisors Lead With Rail Instead of Adding It Later

Thu, 04 Dec 2025 18:28:36 -0500

Kaitlyn Birkinshaw, vice president of marketing for Railbookers, talks with Alan Fine of Insider Travel Report at the Railbookers Group Global Summit about why travel advisors should book rail first instead of treating it as an add-on. As demand grows and rail enters a river-cruise-style boom. Birkinshaw outlines how Railbookers’ consumer marketing drives customers to advisors, new Stars and Stripes itineraries for the U.S. 250th anniversary, and a redesigned website with AI search and improved logistics. She also describes new advisor resources—including maps, social assets and a robust portal—that simplify selling and fuel conversions. For more information, visit www.railbookers.com.

Why Travel Advisors Should Go Green by Booking Ireland by Rail

Thu, 04 Dec 2025 18:27:23 -0500

Ciaran Barry, business partnership executive for Tourism Ireland, talks with Alan Fine of Insider Travel Report at the Railbookers Group Global Summit about how Ireland’s rail network connects major cities and offers an easy alternative to self-drive. Barry outlines how Tourism Ireland supports travel advisors with education and itineraries, highlights opportunities beyond Dublin, and points out rising demand, improved hotel stock and major upcoming events like St. Patrick’s Day, Halloween 2026 celebrations and the 2027 Ryder Cup. For more information, visit www.ireland.com.

How Eurostar’s New Routes Create Opportunities for U.S. Travelers

Wed, 03 Dec 2025 18:39:44 -0500

Philip Hendrich, senior manager for the Americas at Eurostar Group, talks with Alan Fine of Insider Travel Report at the Railbookers Group Global Summit about Eurostar’s expanded network across London, Paris, Brussels, Amsterdam and Cologne. Hendrik explains how Railbookers helps travel advisors navigate immigration changes post-Brexit, simplify logistics, access Business Premier and VIP services, package pre- and post-cruise itineraries, and earn stronger commissions. For more information, visit www.railbookers.com and www.eurostar.com.

Why Rail Travel Is Reaching Its River Cruise Style Boom

Wed, 03 Dec 2025 18:37:11 -0500

Jim Marini, senior vice president of strategic partnerships for Railbookers, talks with Alan Fine of Insider Travel Report at the Railbookers Group Global Summit about why rail is reaching the same breakthrough moment river cruising experienced before its boom. Marini cites rising demand, expanding luxury options and global coverage across 185 countries. He also outlines how Railbookers supports travel advisors with preferred consortium partnerships, training, instant quoting, customizable FIT itineraries, small deposits, no deviation fees and strong commissions, especially for pre- and post-cruise extensions. For more information, visit www.railbookers.com.

Find Health, Happiness and Wellness at this Boutique Italian Resort

Tue, 02 Dec 2025 22:41:03 -0500

Paolo Mancuso, director of sales and marketing for Palazzo Fiuggi, talks with James Shillinglaw of Insider Travel Report about this unique resort destination an hour outside of Rome that features spa treatments, a medical spa, hiking the Italian countryside and healthy but delicious meals. In just four years, Palazzo Fiuggi has become the place to find your way back to wellness and fitness. For more information, visit www.palazzofiuggi.com.

Why Tourism in the Bahamas Keeps Booming

Tue, 02 Dec 2025 22:39:31 -0500

Chester Cooper, Deputy Prime Minister and Minister of Tourism for The Bahamas talks with James Shillinglaw of Insider Travel Report about how more flights, a growing resort inventory and more focus on growing tourism to the Out Islands is keeping travel on top as a major source of income for the destination. Cooper spoke to us at major roadshow event for travel advisors in New York last month. For more information, visit www.bahamas.com.

Jan Sorensen, Vice President of Food and Beverage Operations for Celebrity

Tue, 02 Dec 2025 00:08:14 -0500

Jan Sorensen, vice president of food and beverage operations for Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report about the many dining options aboard Celebrity Xcel. These range from the main restaurants Cosmopolitan, Tuscan, Normandie and Cyprus to casual venues like Mosaic at The Bazaar, Bora, Spice Café and Raw on 5 to elegant eateries Le Grand Bistro, Le Petit Chef and Le Voyage by Daniel Boulud. There are so many choices, it’s almost overwhelming, with plenty of options over the course of a seven-day cruise. For more information, visit www.thecelebritycommitment.com or www.celebrity.com.

Lisa Lehr on How Celebrity Xcel Entertains Guests

Tue, 02 Dec 2025 00:02:46 -0500

Lisa Lehr, vice president-entertainment for Celebrity Cruises, talks with James Shillinglaw of Insider Travel report about all the major production shows, club shows and music experiences aboard Celebrity Xcel. Located in some highly innovative and state-of-the art venues, these shows are not to be missed. For more information, visit www.thecelebritycommitment.com or www.celebrity.com.

Katina Athanasiou on How to Sell the New Celebrity Xcel

Sun, 30 Nov 2025 14:25:48 -0500

Katina Athanasiou, senior vice president of sales and services-the Americas for Celebrity Cruises, talks with James Shillinglaw onboard the just christened Celebrity Xcel, the upper premium cruise line’s fifth and final ship in the Edge Class. Athanasiou tells you how to sell this remarkable ship focused on the lavish accommodations, the varied dining options and unique entertainment. For more information, visit www.thecelebritycommitment.com or www.celebrity.com.

Capt. Manolis Alevropoulos on Capabilities of the New Celebrity Xcel

Sun, 30 Nov 2025 14:24:48 -0500

Captain Manolis Alevropoulos, senior vice president of marine operations for Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report about the hardware and software behind the new Celebrity Xcel, the fifth and last of the Edge class of ships launched by the upper premium cruise line. Alevropoulos details what went into the building of the ship and how it represents the perfection of class. For more information, visit www.thecelebritycommitment.com or www.celebrity.com.

How to Sell the New Oceania Allura Luxury Cruise Experience

Fri, 28 Nov 2025 00:10:25 -0500

Nathan Hickman, chief commercial officer for Oceania Cruises, talks with James Shillinglaw of Insider Travel Report about the newly cruises Oceania Allura, the second in the line’s Vista class of ships. Hickman tells you how to sell this luxury ship by focusing on the service, itineraries and cuisine, which lives up to Oceania’s reputation as having the best dining at sea. Plus, there’s more to come with Oceania with a new Sonata class of ships. For more information, visit www.oceancruises.com.

Brad Tolkin on How Consumer Demand Will Shape Cruise Pricing

Thu, 27 Nov 2025 23:28:07 -0500

Brad Tolkin, co-CEO of World Travel Holdings, parent company of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report following their annual conference aboard Star Princess about booking trends, last-minute demand and how expanded availability is reshaping consumer behavior as the cruise industry normalizes post-COVID. Tolkin addresses pricing expectations through 2026, the growing influence of private destinations, the continued strength of luxury and groups, and why the human touch keeps travel advisors essential despite advances in AI. For more information, visit www.worldtravelholdings.com or www.dreamvacationsfranchise.com.

Discover Oceania Allura’s New Luxury with Jason Montague

Wed, 26 Nov 2025 23:40:04 -0500

Jason Montague, chief luxury officer for Oceania Cruises and Regent Seven Seas Cruises, talks with James Shillinglaw of Insider Travel Report about the just christened Oceania Allura, which is now firmly in the luxury category of cruising. Montague details the brilliant new features of this ship, including a focus on culinary excellence and unparalleled service. He also explains how Oceania and Regent differ in the luxury service and amenities they deliver. For more information, visit www.oceaniacruises.com.

Getting a Nobu Luxury Experience on Miami Beach

Wed, 26 Nov 2025 23:38:48 -0500

Nicolay Hotze, managing director of Nobu Miami Beach and Eden Roc Miami Beach, talks with James Shillinglaw of Insider Travel Report, about his dual-branded luxury property located right on the beach. With a Nobu hotel within the famed Eden Roc hotel, this property offers a range of luxury rooms and suites, a Nobu restaurant, a classic lobby hotel bar, pool complex and a full spa. For more information, visit www.nobuhotels.com and www.edenrockmiami.com.

Where There’s Real Magic Aboard Star Princess

Tue, 25 Nov 2025 22:55:40 -0500

Erika Larsen, president of Magic Castle Enterprises and partner for Spellbound by Magic Castle on Star Princess, talks with James Shillinglaw of Insider Travel Report about the brilliant new magic club aboard the ship, complete with a 1930s decorated bar and a stage. It’s one of the experiences your clients just can’t miss when they cruise on Star Princess. This is the sixth in a six-part video series on Star Princess. For more information, visit www.princess.com.

Why You Must Go to the Show on Star Princess

Tue, 25 Nov 2025 22:50:18 -0500

Becky Thompson-Foley, head of global entertainment for Princess Cruises, talks with James Shillinglaw of Insider Travel Report about the range of entertainment on board Star Princess, including innovative product shows, Meridien and Illuminate, and Spellbound by Magic Castle magic club. Thompson-Foley details all the things guests can experience during their cruise. This is the fifth in a six-part series of videos on Star Princess. For more information, visit www.princess.com.

Where to Get the Best Pizza at Sea on Star Princess

Mon, 24 Nov 2025 23:37:12 -0500

Tony Gemignani, head pizza maker at Alfredos on Princess Cruises’ Star Princess, talks with James Shillinglaw of Insider Travel Report about the secrets of making great pizza no board a cruise ship. And in Alfredos, Gemignani has one of the best pizza places at sea, reflecting his status as a world champion pizza maker and owner of Tony's Pizza Napoletana in San Francisco. And our secret: We judge a cruise ship by its pizza. This is the fourth in a six-part video series on Star Princess. For more information, visit www.princess.com.

Why You Will Never Go Hungry on Star Princess

Mon, 24 Nov 2025 23:34:23 -0500

Sami Kohen, vice president of food and beverage for Princess Cruises, talks with James Shillinglaw of Insider Travel Report about the incredible range of dining and drinking options aboard Star Princess, the newly christened Sphere class ship. Kohen tells us all about the food and beverage outlets aboard, everything from Love by Britto to Alfredos pizzeria. This is the third in a six-part video series on Star Princess. For more information, visit www.princess.com.

Meet the Captain of the New Star Princess

Sun, 23 Nov 2025 21:40:20 -0500

Captain Gennaro Arma, master of the just-christened Star Princess, talks with James Shillinglaw about his ship, its many capabilities, amenities and comforts. As the second vessel in the Sphere class, Star Princess offers a perfected cruise product in design, public areas, dining and more. This is the first in a six-part video series on Star Princess. For more information, visit www.princess.com.

How Princess Is Marketing Its Brilliant New Ships

Sun, 23 Nov 2025 21:26:35 -0500

Marie Lee, chief marketing officer for Princess Cruises, talks with James Shillinglaw of Insider Travel Report on how the Sphere-class Sun Princess and newly christened Star Princess to attract new customers while satisfying current cruisers. With Star Princess sailing to Alaska next year, Princess will have the newest and largest ship in the region. This is the second in a six-part video series on Star Princess. For more information, visit www.princess.com.

Frank Marini on Why Rail Travel Is Where River Cruising Was Before Its Boom

Fri, 21 Nov 2025 00:40:30 -0500

Frank Marini, president and CEO of Railbookers Group and author of Staying on Track, talks with Alan Fine of Insider Travel Report at the Railbookers Group Global Summit at Hilton Lake Las Vegas about how rail travel is entering the same high-growth phase river cruising experienced before its breakout. That's being fueled by a 39 percent rise in luxury bookings and surging demand for independent, customizable itineraries. Marini explains how Railbookers’ pattern-recognition technology identifies emerging trends across 180 countries, why advisors who embrace rail now can get ahead of the curve, and how new collections like Stars and Stripes and World Cup will drive even more opportunity. For more information, visit www.railbookers.com.

Why Disney Destiny Is a Major Opportunity for Travel Advisors

Thu, 20 Nov 2025 23:20:16 -0500

Adam Duckworth, president and founder of Travelmation, a Disney Affinity travel agency, talks with Sherman Dejon of Insider Travel Report aboard the brand-new Disney Destiny about how Disney Cruise Line fits into his agency's product mix and why the ship’s heroes-and-villains theme is generating so much excitement. Duckworth shares his first impressions of the Grand Hall, explains why Port Everglades is a major advantage for clients, and highlights the entertainment, dining, accommodations and short itineraries that make the Disney Destiny appealing to both first-time cruisers and loyal Disney travelers. For more information, visit www.disneytravelagents.com or www.disneycruise.com.

Why Disney Destiny Is a Standout in the Disney Cruise Line Fleet

Wed, 19 Nov 2025 19:03:51 -0500

Jen Haile Tinn, director of marketing and sales strategy for Disney Cruise Line, talks with Sherman Dejon of Insider Travel Report aboard the brand-new Disney Destiny about the ship’s heroes-and-villains theme, immersive entertainment and what makes this new vessel stand out within the expanding Disney fleet. Tinn highlights Broadway-style shows, themed venues, dual-island itineraries from Port Everglades, early booking trends and tools available to help travel advisors match clients with the right Disney cruise vacation. For more information, visit www.disneytravelagents.com or www.disneycruise.com.

How Camiral Is Elevating Spain’s Position in Golf Tourism

Wed, 19 Nov 2025 19:03:19 -0500

Victoria Simpson, commercial director of Camiral, talks with Olivia Liveng of Insider Travel Report at the International Golf Travel Market in Cannes about how the resort is preparing to host the 2031 Ryder Cup and why this milestone is elevating Spain’s position in global golf tourism. Simpson highlights Camiral’s championship courses, state-of-the-art wellness center, sustainability programs, family activities and packages that make it easy to sell. For more information, visit www.camiral.com.

How to Combine Golf Culture and Cuisine in France and Europe

Tue, 18 Nov 2025 23:56:32 -0500

Olivier Odin, founder and CEO of Private Golf Key, joins Olivia Liveng of Insider Travel Report at the International Golf Travel Market in Cannes to discuss the rise of bespoke European golf travel for American clients. Odin shares how his France-based luxury golf and lifestyle tour company tailors itineraries that combine world-class courses with fine dining, culture, and elegant accommodations. He also explains the growing demand for curated cultural and culinary experiences alongside premium golf and outlines how Private Golf Key supports travel advisors with commissionable packages, concierge-level service and a white-label platform. For more information, visit www.privategolfkey.com.

How Disney Destiny Brings Heroes and Villains to Life at Sea

Tue, 18 Nov 2025 23:47:12 -0500

Jack Sharp, director of travel agency sales for Disney Cruise Line, talks with Sherman Dejon of Insider Travel Report aboard the brand-new Disney Destiny about the ship’s heroes-and-villains theme, new entertainment and innovative stateroom design. Sharpe highlights such onboard attractions as Pride of the Lion King dining, Marvel- and Doctor Strange-themed venues, the AquaMouse water coaster, as well as the ship's regional itineraries from Port Everglades and travel advisor training resources. For more information, visit www.disneytravelagents.com or www.disneycruise.com.

How Travel Advisors Can Tap Into the Booming Golf Tourism Market

Tue, 18 Nov 2025 00:08:14 -0500

Fiona Ashton, event manager of the International Golf Travel Market (IGTM), talks with Olivia Liveng of Insider Travel Report in Cannes, France, about how the show is shaping the future of global golf tourism. Ashton highlights emerging trends such as sustainability, inclusivity and experiential itineraries, and explains how IGTM connects destinations, resorts and tour operators while helping travel advisors tap into the growing golf travel market. For more information, visit www.igtmarket.com.

What the Sale of Classic Vacations Means to Travel Advisors

Tue, 18 Nov 2025 00:08:00 -0500

Melissa Krueger, CEO of Classic Vacations, talks with James Shillinglaw of Insider Travel Report about what the sale of the famed luxury vacation wholesaler to TBO, a travel technology and distribution company based in India, means for travel advisors and their clients. Krueger says even more innovative technology, more hotels and resorts, more destinations and more opportunities to sell high-end travel are just the beginning. For more information, visit www.classicvacations.com.

How the Iberostar Brand is Evolving

Mon, 17 Nov 2025 00:40:35 -0500

Antonio Bauza, head of brand communications for Iberostar Hotels & Resorts, talks with James Shillinglaw about how Iberostar is changing in the market, focusing heavily on all-inclusive resorts, family ownership and sustainability. It’s all part of an evolution of Iberostar as a global power in resorts. For more information, visit www.iberostar.com.

Discover Atlanta’s Newest Hotel-The Tess

Mon, 17 Nov 2025 00:06:30 -0500

Frank Rodgers, director of global sales for Peregrine Hospitality, talks with James Shillinglaw of Insider Travel Report about his hotel management and services newest hotel, the Tess, in Atlanta, part of Marriott’s Autograph Collection. Rodgers tells about the rooms and suites, the food, the overall décor and theme, the location and the target guests. For more information, visit www.marriott.com and www.peregrinehg.com.

How African American Travelers Discover Roots in Nigeria Ghana and Benin Republic

Thu, 13 Nov 2025 19:02:49 -0500

Chinazam Ikechi, marketing representative for Akwaaba African Travel Market in Lagos, Nigeria, talks with David Cogswell of Insider Travel Report about West African tourism opportunities for African American travelers. Ikechi highlights popular destinations including Badagry, where visitors can see the first building constructed in Nigeria, and multi-country tours through Nigeria, Benin, Togo and Ghana. For more information, visit https://akwaabatravelmarket.com.

Why Kimberly Wilson Wetty Is Launching a New Gender Consulting Firm

Thu, 13 Nov 2025 18:24:58 -0500

James Shillinglaw of insider Travel Report talks with Kimberly Wilson Wetty, former co-owner and co-president of Valerie Wilson Travel and head of brand culture at Chase Travel Group, about her new consulting firm, Keep Wondering Why, which will advise travel companies and firms outside the industry about gender issues, family leadership transitions and much more based on her years of business and personal experiences. For more information, visit www.kwwinc.com.

How to Get Bookable Quotes with Fora Travel

Wed, 12 Nov 2025 19:50:24 -0500

Jason Shames, vice president-product development for Fora Travel, talks with James Shillinglaw of Insider Travel Report about his host agencies newest technology, Bookable Quotes, which allows clients of Fora advisors to book hotels directly and the advisors get the commission. The tool is now available for preferred hotels and soon with cruises and other travel suppliers. For more information, visit www.foratravel.com.

How BermudAir Is Quickly Becoming the Best Way to Get to Bermuda

Wed, 12 Nov 2025 07:51:22 -0500

Adam Scott, CEO and founder of BermudAir, talks with James Shillinglaw of Insider Travel Report about his rapidly expanding niche airline as it opens more gateways from North America to Bermuda—and soon some Caribbean islands. BermudAir is adding aircraft and routes and even more service for customers—and it works with travel advisors. For more information, visit www.BermudAir.com.

How Host Agency Fora Travel Is Planning for Breakout Growth

Tue, 11 Nov 2025 21:22:50 -0500

Jake Peters, founder and chief technology and product officer for Fora Travel, talks with James Shillinglaw of Insider Travel Report about how his luxury host agency is experiencing exponential growth using innovative technology and marketing. Peters spoke with us just after Fora held its conference for member advisors in Brooklyn and introduced a revolutionary new booking system. For more information, visit www.foratravel.com.

How American Spending Power Drives East African Safari Tourism Growth

Tue, 11 Nov 2025 21:09:15 -0500

Andrew Kitema, managing co-owner of African Adventure Specialists, talks with Alan Fine of Insider Travel Report about the growth of the Magical Kenya Travel Expo and trends in East African safari tourism. Kitema notes that North American travelers are booking longer trips of two to three weeks across Kenya, Tanzania, Rwanda and Uganda, and the company differentiates itself through conservation-based tourism that supports community projects. For more information, visit www.africanadventure.co.ke.

How to Reach Victoria Falls and Cape Town with One Airline Ticket to Africa

Sun, 09 Nov 2025 23:22:01 -0500

Rose Kiseli, general manager-commercial for Kenya Airways, talks with David Cogswell of Insider Travel Report about the airline's nonstop service between New York JFK and Nairobi and its extensive network connecting travelers throughout East Africa, West Africa and southern Africa. Kiseli highlights the 14-hour direct flight on the Boeing 787 Dreamliner that reduces jetlag and provides seamless connections to destinations including Masai Mara, Serengeti, Victoria Falls, Cape Town, Seychelles, Mauritius, Madagascar, Accra and Lagos through partnerships with Delta, JetBlue and Safari Link. For more information, visit www.kenya-airways.com.

How Two GTC Agencies Are Competing in NBC’s Extra Mile Club

Sun, 09 Nov 2025 23:18:36 -0500

James Shillinglaw of Insider Travel Report talks with Global Travel Collection (GTC) advisors Michael and Steven Lieberman who are going toe to toe with GTC advisor Tom Ho in a bid to be the agency to book a special luxury trip to Scotland for a celebrity couple on NBC’s Extra Mile Club, a program being broadcast this December. Find out how these advisors organized their trips and how they are promoting the value of using a travel advisor. For more information, visit www.globaltravelcollection.com.

Go Backstage with Holland America for a Brilliant Original Show

Sun, 09 Nov 2025 22:55:01 -0500

Joe Chantry, vice president of entertainment for Holland America Line, talks with James Shillinglaw of Insider Travel Report about an original new show the premium cruise line has produced, “Fosse and Verdon, The Duet That Changed Broadway,” which is being staged on Koningsdam. Supported by families of the famed choreographer Bob Fosse and famed dancer Gwen Verdon, the show traces their history as Broadway icons. For more information, visit www.hollandamerica.com.

How Slow Travel in Kenya Offers Cultural Immersion Beyond Traditional Safari Packages

Sun, 09 Nov 2025 22:03:53 -0500

Bridgette Murugi, founder of Echopath Adventures, talks with David Cogswell of Insider Travel Report about slow travel in Kenya that focuses cultural immersion and sustainable tourism over rushed safari itineraries. Murugi recommends spending a minimum of three nights at each destination to allow time for village visits, nature walks, cooking traditional meals and engaging with local communities rather than moving quickly between locations. For more information, visit www.ecopathadventures.com.

Why More Americans Are Choosing Kenya for Adventure Travel

Thu, 06 Nov 2025 23:47:38 -0500

Allan Njoroge, acting CEO of the Kenya Tourism Board, talks with David Cogswell of Insider Travel Report at the Magical Kenya Tourism Expo in Nairobi about the record growth of the show and the country’s tourism industry. Njoroge highlights the event’s international participation, Kenya’s leadership in conservation and authentic safaris, direct air access from the U.S., and why American travelers are increasingly choosing Kenya for both adventure and cultural experiences. For more information, visit www.magicalkenya.com.

Top Advisors Talk About the Value of Travel Leaders’ Luxury Leader Alliance

Thu, 06 Nov 2025 23:36:51 -0500

Six Travel Leaders travel advisors talk with Alan Fine of Insider Travel Report during the International Luxury Forum in Opatija, Croatia about their Luxury Leaders Alliance and what it means to them, as well as what they experienced in Croatia. They describe how the program connects top luxury advisors with elite peers and preferred partners, providing destination education, exclusive access, networking, and business growth support through Travel Leaders Network. Hear from Ashley Gallo, Gallo Luxe Travel; Debbie Sebastian, Thomas Travel; Jennifer Roy, Roy Travel Co; Latrise Hunter, LH Fun Travel; Russ Vara, Maestro Travel and Wendy Hershey, 101 Vacations. For more information, visit www.travelleadersnetwork.com.

How Travel Leaders Network Empowers Luxury Travel Advisors

Wed, 05 Nov 2025 23:56:14 -0500

Eva D’Amato, senior director of luxury lifestyle marketing for Travel Leaders Network, talks with Alan Fine of Insider Travel Report in Opatija, Croatia, during the International Luxury Forum about the network’s Luxury Leaders Alliance and its growing community of top-producing advisors. D’Amato explains how Travel Leaders connects luxury advisors with select suppliers through high-touch events, exclusive education and collaboration, while emphasizing authentic travel, partnership and personal connection over checklist tourism. For more information, visit www.travelleadersnetwork.com.

Everything You Should Know About Mexico’s Marival Resorts

Wed, 05 Nov 2025 21:22:06 -0500

Marc Murphy, senior business development manager for Marival Resorts, talks with Alan Fine of Insider Travel Report about the his company’s three all-inclusive properties along Mexico’s Riviera Nayarit and Puerto Vallarta coast. Murphy explains how each resort—Marival Emotions, Marival Distinct and Marival Armony—caters to different travelers, from active families to multi-generational groups and wellness-focused guests. He also highlights the region’s strong airlift, swimmable beaches and authentic Mexican hospitality. For more information, visit www.marivalresorts.com.

Why Travel Leaders Network Is Reporting Record Luxury Sales

Wed, 05 Nov 2025 00:37:25 -0500

Brian Hegarty, vice president of marketing for Travel Leaders Network, talks with Alan Fine of Insider Travel Report during the International Luxury Forum in Croatia about the evolution of the network’s Luxury Leaders Alliance and its record growth. Hegarty explains how the program connects top luxury travel advisors with key partners through exclusive events and peer communities, outlines current luxury travel trends, and shares why demand for high-touch, personalized experiences continues to surge worldwide. For more information, visit www.travelleadersnetwork.com.

Why Travel Advisors Should Love Selling the U.S. Virgin Islands

Wed, 05 Nov 2025 00:33:48 -0500

Shana Whyte, director of sales for the U.S. Virgin Islands, talks with Amanda Carlow of Insider Travel Report during ALGV's Ascend 2025 conference in Cancun about new airlift, hotel developments and travel advisor resources. Whyte highlights additional flights from major U.S. cities, the new Hampton by Hilton in St. Thomas, island renovations and the ongoing webinar series designed to help travel advisors sell the destination. For more information, visit www.visitusvi.com.

Get an Update on Saudi Arabia’s Diriyah Gate Project

Mon, 03 Nov 2025 20:49:53 -0500

Naif Awlia, tourism & engagement director for Diriyah Company, talks with James Shillinglaw of Insider Travel Report about this massive city within a city development within Riyadh which is adding new hotels, residences, shopping outlets and more in a global heritage site. For more information, visit www.dgda.gov.sa/en.

How ALGV’s New Programs Will Help Travel Advisors Grow Sales

Mon, 03 Nov 2025 20:44:55 -0500

Jim Tedesco, vice president of sales for Apple Leisure Group Vacations (ALGV, talks with Alan Fine of Insider Travel Report during the Ascend 2025 conference in Cancun last month about new programs and incentives designed to help travel advisors grow their business. Tedesco highlights the relaunch of Blue Sky Tours, the expanded Lux portfolio with concierge support, group automation tools, and advisor rewards programs like Get Paid to Upgrade, Set Your Own Commission, and Waves points. For more information, visit www.algvacations.com.

What Travel Planners Has Planned for Luxury and Beyond

Sun, 02 Nov 2025 16:56:46 -0500

Jenn Lee, president and chief marketing officer for Travel Planners International, talks with James Shillinglaw of Insider Travel Report about the host agencies newest programs for its travel advisors, including Luxe House, a new division focused on selling luxury travel, as well as where the Vacation Planners unit fits in the mix. For more information, visit www.travelplannersinternational.com.

What Are ALGV’s Three Pillars of Advisor Success?

Sun, 02 Nov 2025 16:55:09 -0500

Ray Snisky, group president of Apple Leisure Group Vacations, talks with Alan Fine of Insider Travel Report during Ascend 2025 in Cancun about the company’s continued investment in travel advisors through its three core pillars—product, progress and partnership. Snisky highlights the global expansion of the all-inclusive model, new brand alliances with Bahia Principe and Playa Hotels & Resorts, technology upgrades, and his ongoing commitment to protect advisor commissions. For more information, visit www.algvacations.com.

Discover the New JW Marriott Tampa Water Street

Fri, 31 Oct 2025 01:15:55 -0400

Erica Totora, director of marketing for JW Marriott Tampa Water Street, talks with James Shillinglaw of Insider Travel Report about this relatively new luxury hotel located in downtown Tampa. The property comes complete with large rooms and suites, new restaurants and a rooftop bar, all within easy access to the city’s key attractions and entertaining neighborhoods. For more information, visit https://www.marriott.com/en-us/hotels/tpajd-jw-marriott-tampa-water-street/overview.

Why Azamara Will Soon Be Off to Alaska

Fri, 31 Oct 2025 01:14:15 -0400

Dondra Ritzenthaler, CEO of Azamara, talks with James Shillinglaw of Insider Travel Report about her cruise line’s plans introduce Destination Immersion cruising to Alaska on Azamara Pursuit next summer. Ritzenthaler also reveals how she is working to add more AzaMazing evenings, overnights, longer stays in port to all cruises on Azamara’s four-ship fleet. For more information, visit www.azamara.com.

How Intrepid Travel Is Getting Small with New Short Breaks

Wed, 29 Oct 2025 22:34:23 -0400

Hazel McGuire, chief marketing officer for Intrepid Travel, talks with James Shillinglaw of Insider Travel Report about a new product line from her adventure travel operator. Short Breaks are four- to six-day adventures for time-pressed travelers seeking immersive travel experiences. The range includes 10 new itineraries across Latin America and Europe and 45 refreshed trips worldwide, curated to fit a condensed timeframe. For more information, visit www.intrepidtravel.com/short-breaks.

Discover the Jewel of Waikiki at Espacio Ultra-Boutique Resort

Wed, 29 Oct 2025 22:32:41 -0400

Gerald Glennon, general manager of Espacio, Jewel of Waikiki, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM North America in the Bahamas about his uber luxury boutique property in Oahu. With just nine full floor suites, Espacio delivers the essence of luxury and high-end cuisine with a dedicated staff catering to guests’ every need. For more information about this very special resort, visit www.espaciowaikiki.com.

How Pleasant Holidays Is Changing Its Brands

Wed, 29 Oct 2025 01:35:17 -0400

David Hu, president of Pleasant Holidays, talks with James Shillinglaw of Insider Travel Report about how the company is changing its brand structure to better serve travel advisors. A | T Holdings is the new holding company that will feature four brands: Pleasant Holidays for all travel advisors, Members First for AAA advisors (AAA owns Pleasant), Evoke | Inspire for luxury advisors, replacing luxury travel brand Journese, and Pleasant Activities. Hu explains how this new structure will make it easier for advisors to sell more travel. The company is developing new websites for all its brands but for now advisors can continue to use www.pleasantagent.com and www.journese.com.

Find Paradise at the New Luxury Salterra Resort in Turks & Caicos

Mon, 27 Oct 2025 23:24:03 -0400

Michael Tibetts, founder and CEO of Salterra in Turks & Caicos, talks with James Shillinglaw of Insider Travel Report about his brand new resort on South Caicos offering great beaches, sumptuous accommodations, and gourmet dining, For more information, visit www.salterra.com.

Discover an Eternal Vacation at Resorts by France’s Eterniti Group

Mon, 27 Oct 2025 23:20:20 -0400

Sarah Sundstedt, chief marketing officer for Eterniti Group, talks with James Shillinglaw of Insider Travel Report at ILTM North America about her company’s collection of luxury and commissionable villa rentals at sun and snow resorts around France and beyond. For more information, visit www.eterniti.com

How to Learn All About Brazil During the Brasil DNA Campaign

Sun, 26 Oct 2025 18:24:46 -0400

Gisele Abrahao, CEO of Global Vision Access, talks with James Shillinglaw of Insider Travel Report about Brasil DNA, a multi-media tourism campaign, including a Virtual Roadshow, Nov. 4-6, produced by Insider Travel Report and TAConnect. Brasil DNA connects North American travel professionals with the authenticity, culture and natural beauty that make Brazil an unforgettable destination. In partnership with Embratur (Visit Brasil) and leading destinations and travel partners, this campaign invites travel professionals to go beyond brochures and immerse themselves in what truly defines this extraordinary country. Learn more about Discover Brasil DNA and register at https://bureaumundo.com/brasil-dna. To register and attend the Virtual Roadshow for free, visit www.taconnect.travel/2025agentregbrasildna-vrs.

How Cunard’s Queen Elizabeth Will Rule the Caribbean

Sun, 26 Oct 2025 17:33:35 -0400

Liz Fettes, chief commercial officer for Cunard, talks with James Shillinglaw of Insider Travel Report about Queen Elizabeth’s Caribbean season and where the ship will be for the rest of the year. Queen Elizabeth just starting to homeport in Miami offering a series of sailings to a diverse group of Caribbean islands. Then next year she will be doing a series of cruises to Alaska. For more information, visit www.cunard.com or www.onesourcecruises.com.

Find Serenity at Luxury Resort Manoir Hovey in Quebec

Thu, 23 Oct 2025 22:25:26 -0400

Jason Stafford, managing director of Manoir Hovey in Quebec, talks with James Shillinglaw of Insider Travel Report at ILTM North America, held earlier this month, about his iconic lakeside luxury retreat just over the New York State border. With individually designed accommodations, gourmet restaurants and a large spa, this property is the perfect getaway for couples. For more information, visit www.manoirhovey.com.

Discover Bangkok’s Amazing Vertical Resort at Lebua

Thu, 23 Oct 2025 21:50:48 -0400

Piangduan Kloyarun, vice president-sales & marketing for Lebua Bangkok, talks with James Shillinglaw of Insider Travel Report at ILTM North America earlier this month about this extraordinary urban resort depicted in movies like “The Hangover Part 2.” Lebua Bangkok features sumptuous accommodations, multiple restaurants, shopping and more in the heart of Thailand capital city. For more information, visit www.lebua.com.

Where to Find Paradise in Nassau & Paradise Island

Wed, 22 Oct 2025 16:57:58 -0400

Joy Jibrilu, CEO of Nassau & Paradise Island Promotion Board, talks with James Shillinglaw of Insider Travel Report at ILTM North America, held earlier this month at Baha Mar in Nassau, the Bahamas. Jibrilu tells us how the destination continues to grow with new resort sand new resort features, anchored by the two mega-resorts in the region, Baha Mar and Atlantis Bahamas. For more information, visit www.nassauparadiseisland.com.

What’s New at Two of Hilton’s Luxury & Lifestyle Brands

Wed, 22 Oct 2025 16:53:08 -0400

Feisal Jaffer, global head of LXR Hotels & Resorts, and Brooke Thomas, brand leader of Curio Collection by Hilton, talk with James Shillinglaw of Insider Travel Report at ILTM North America, held at Baha Mar in the Bahamas. Jaffer details the latest developments in LXR’s luxury resort brand, while Thoms reveals new members of the Curio Collection. For more information, visit www.hilton.com.

Why It’s a Whole New Collette After 108 Years

Tue, 21 Oct 2025 13:12:49 -0400

Jacqueline Leibl-Cote, president and CEO of Collette, talks with James Shillinglaw of Insider Travel Report about how her family-owned tour company has introduced a new tagline, a new video and even a new song—along with a whole new slate of tours for 2026. Leible-Cote tells us how Collette is making big changes to its branding and product mix. For more information, visit www.gocollette.com.

How Royal Caribbean’s Richard Fain Delivered the “WOW”

Tue, 21 Oct 2025 13:01:07 -0400

Richard Fain, chairman and former CEO for Royal Caribbean Group, talks with James Shillinglaw of Insider Travel Report about Fain’s new book “Delivering the WOW.” The book delivers both a running account of Fain’s time at Royal Caribbean and the lessons he and his team learned in how to develop innovative, even revolutionary cruise ships and products that “wow” guests. To buy the book, click on Amazon “Delivering the WOW.”

Why Tennis Legend John McEnroe Was at Baha Mar Resort

Mon, 20 Oct 2025 16:41:13 -0400

John McEnroe, a legend in tennis and in broadcasting tennis, talks with James Shillinglaw of Insider Travel Report at the John MacEnroe Tennis Center at Baha Mar Resort in Nassau, the Bahamas. McEnroe tells us about his youth tennis centers in New York and the Bahamas and what he hopes to accomplish. For more information, visit www.bahamar.com. To set up a group at the tennis center, email Derron Donaldson, director of racquets at derron.donaldson@bahamar.com.

How One Family Built a Group Travel Powerhouse With Cruise Planners

Mon, 20 Oct 2025 16:20:53 -0400

Tawnee Sons and Julie Irovando, top-producing travel advisors with Cruise Planners, talk with Alan Fine of Insider Travel Report aboard Wonder of the Seas during Cruise Planners’ annual conference about how they built a thriving family business around group travel. The two share how Cruise Planners’ technology, training and supportive community have helped them grow from selling small escorted church trips to handling groups of up to 600 guests. For more information, visit www.cruiseplannersfranchise.com.

How a Former F&B Pro Found Success as a Cruise Planners Advisor

Sun, 19 Oct 2025 13:38:04 -0400

Adam Martindale, a Cruise Planners travel advisor, talks with Alan Fine of Insider Travel Report aboard Wonder of the Seas during Cruise Planners’ annual conference about how he turned decades in food and beverage management into a thriving travel business specializing in luxury, food and wine cruises. With Cruise Planners’ support and technology, Martindale was able to find his niche, build strong supplier relationships and embrace innovation to triple his business since 2019. For more information, visit www.cruiseplannersfranchise.com.

What’s New and What’s to Come at Baha Mar Resort

Sun, 19 Oct 2025 13:30:27 -0400

Graeme Davis, president of Baha Mar Resort, talks with James Shillinglaw of Insider Travel Report during ILTM North America, held earlier this month, about what’s new and what’s planned at his signature property in Nassau, the Bahamas. The Jazz Club at Baha Mar is now featuring a full schedule of performances and Leola, Celebrity Chef Scott Connant’s new Italian restaurant, is in previews getting ready to open later this fall. There’s also a new Podcast studio opening at Baha Mar and a fourth hotel—being added to the Grand Hyatt, SLS and Rosewood in the complex—is under construction just down the beach. For more information, visit www.bahamar.com.

What Happened at ILTM North America at Baha Mar?

Thu, 16 Oct 2025 22:40:50 -0400

Simon Mayle, event director for ILTM North America and PROUD Gathering, talks with James Shillinglaw of Insider Travel Report about last week’s luxury travel event at the Baha Mar Resort in Nassau, the Bahamas. This 13th annual event, co-located with the PROUD LGBTQ+ conference, attracted well over 1,000 luxury travel advisors and luxury vendors. For more information, visit www.iltm.com/northamerica.

What’s the Tech Behind Cruise Planners’ Advisor Success?

Thu, 16 Oct 2025 22:39:23 -0400

Brian Shultz, chief information officer of Cruise Planners, talks with Alan Fine of Insider Travel Report aboard Wonder of the Seas during the company’s annual conference about the newest technology innovations transforming how travel advisors work. Shultz explains how Cruise Planners’ AI confirmation import tool, Trip Summary 3.0, Flight Checker and Max Media streamline marketing, reduce errors and save advisors valuable time. For more information, visit www.cruiseplannersfranchise.com.

What It’s Like Exploring East Greenland With HX Expeditions

Wed, 15 Oct 2025 23:51:47 -0400

Captain Sverre Andreas Rod, master of HX Expeditions’ MS Spitsbergen, talks with Angela Hughes of Insider Travel Report in East Greenland about navigating some of the world’s most remote waters and what sets HX apart after more than 130 years of polar exploration. Angela also interviews expedition guides Lois Fleming and Rubio Carmona (pictured above) about wildlife encounters, the contrasts between East and West Greenland, and the variety of activities available for travelers of all ages. For more information, visit www.travelhx.com.

How Cruise Planners Trains Travel Advisors for Success

Wed, 15 Oct 2025 23:48:09 -0400

Scott Koepf, chief strategy officer for Cruise Planners, talks with Alan Fine of Insider Travel Report aboard Wonder of the Seas during the company’s annual convention about the franchise’s education and training philosophy. Koepf explains how Cruise Planners integrates online learning with in-person programs like Star University, Boot Camp and Tech Days to help advisors master marketing, sales and technology while building their businesses. For more information, visit www.cruiseplannersfranchise.com.

What’s the Secret Behind Cruise Planners’ Marketing?

Tue, 14 Oct 2025 17:42:37 -0400

Theresa Salzitti, chief operations officer for Cruise Planners, talks with Alan Fine of Insider Travel Report aboard Wonder of the Seas during the company’s annual conference about new marketing tools for travel advisors. Salzitti explains how Cruise Planners’ “full surround sound” strategy—combining direct mail, digital campaigns, social media automation and AI-driven insights—helps member travel advisors reach the right clients more efficiently and grow their business. For more information, visit www.cruiseplannersfranchise.com.

How to Dine at the Venetian with Lip Smacking Foodie Tours

Tue, 14 Oct 2025 17:38:47 -0400

James Shillinglaw of Insider Travel Report talks with his tour guide Tom from Lip Smacking Foodie Tours about one of the company’s patented food tours in Las Vegas, this one featuring three restaurants—Sushi Samba, Sugarcane and Milos—in the Venetian and Palazzo resorts. As Tom explains, that’s only one of Lip Smacking’s food tours of Vegas. For more information, visit www.lipsmackingfoodietours.com.

Michelle Fee on Why Cruise Planners Keeps Breaking Sales Records

Mon, 13 Oct 2025 23:06:02 -0400

Michelle Fee, founder and CEO of Cruise Planners, talks with Alan Fine of Insider Travel Report during the company’s annual convention aboard Wonder of the Seas about record sales, advisor success stories and new business tools. Fee explains how Cruise Planners supports its network through hands-on coaching, tiered incentives and AI-powered technology designed to save time and boost productivity. For more information, visit www.cruiseplannersfranchise.com.

Rediscover France’s Les Trois Vallees Ski Resorts

Mon, 13 Oct 2025 22:07:23 -0400

James Shillinglaw of Insider Travel Report interviews representatives of Les Trois Vallees French ski resorts about why they have one of the largest combined ski areas you can book in the French Alps. Those representatives include Gilles Leonard, director general and CEO, for Meribel Tourism; Justine Taglang, press officer for Val Thorens; and Anne-Laure Deves, press officer for Val Thorens. For more information, visit www.les3vallees.com/en.

Rediscover the Baglioni Collection of Hotels in Italy

Sun, 12 Oct 2025 21:22:26 -0400

Massimo Baldo, vice president for Europe and the Maldives–Asia area at Palace Resorts, talks with Angela Hughes of Insider Travel Report at Baglioni Hotel Luna in Venice about Palace’s expansion into Europe through its acquisition of Baglioni Hotels & Resorts. He outlines the brand’s luxury repositioning, new culinary partnerships, the Baglioni tours program connecting its hotels in Venice, Rome, Florence and Milan, and plans to invest $1 billion in new properties across France and Greece. For more information, visit www.baglionihotels.com.

How HX Expeditions Blends Luxury, Science and Sustainability

Sun, 12 Oct 2025 14:37:48 -0400

Kelvin Murray, director of expedition operations for HX Expeditions, talks with Alan Fine of Insider Travel Report about his new role guiding the company’s next chapter after 130 years of exploration. Murray shares how HX combines comfort with authentic science-based expeditions and continues to lead responsibly in some of the world’s most remote regions. For more information, visit www.travelhx.com.

How Shongwe Lodges Are Changing Tourism in Africa

Fri, 10 Oct 2025 00:34:32 -0400

Jamie Henson, founder and director of the Shongwe brand, talks with Michaela Guzy of Insider Travel Report in Victoria Falls, Zimbabwe, about the growth of his boutique lodges—Shongwe Lookout, Shongwe Oasis and the soon-to-open Shongwe Simbisa. Henson shares how the brand supports the local community through preschool education, a program employing single mothers to collect and repurpose waste, and a refillable water bottle initiative that has cut plastic use by 20,000 bottles a year. For more information, visit https://shongwelookout.com.

What Civitatis Can Do for Your Clients in Places Around the World

Thu, 09 Oct 2025 23:46:38 -0400

Mariano Dima, chairman of Civitatis, talks with James Shillinglaw of Insider Travel Report at last month’s Skift Global Forum in New York, about how his company works with travel advisors to help their clients explore the world. Civitatis is a leading online platform for booking activities, day trips and guided tours in the most visited tourist destinations in the Spanish-speaking market. For more information, visit www.civitatis.com.

Why Oxfordshire Is the Perfect Base for Exploring England

Wed, 08 Oct 2025 23:43:24 -0400

Hayley Beer-Gamage, CEO of Experience Oxfordshire, talks with Jeanie Fang of Insider Travel Report at Destination Britain in Playa del Carmen, Mexico about why Oxfordshire is the perfect base for travelers seeking both English heritage and modern comfort. Beer-Gamage highlights must-see attractions like Oxford University, Blenheim Palace and its literary landmarks, as well as new hotels, countryside resorts and resources for travel advisors. For more information, visit www.experienceoxfordshire.org.

How ALGV Is Supporting Maui After the Wildfires

Wed, 08 Oct 2025 22:21:45 -0400

Alan Fine of Insider Travel Report talks with Maui hotel executives about how visiting the island helps support recovery efforts after the wildfires, as well as what travel advisors need to know about sending clients there now. This video was shot during a recent Apple Leisure Group Vacations trip in support of Maui called "Pros in Paradise." Featured hoteliers include Kathleen Tabbilos, leisure sales manager at Andaz Maui at Wailea Resort; Susan Farkas, director of wholesale sales at Aqua-Aston Hospitality representing Aston Ka'anapali Shores, and Wilmont Kahaialii, Hawaiian cultural consultant; Michael Pye, regional vice president and general manager of Fairmont Hawaii; Sara Bill, assistant director of sales-leisure, at Grand Wailea Maui; Emily Endres, regional sales and marketing manager for Hyatt Resorts Hawaii; Amber Tesoro, director of leisure sales at Outrigger Ka'anapali Beach Resort; Joanna Nakihei, senior transient sales executive at Sheraton Maui Resort & Spa; and Nate Ugale, senior transient sales executive at The Westin Maui Resort & Spa. For more information, visit www.algvacations.com.

How You Can Build Better Trips to Wales for Your Clients

Wed, 08 Oct 2025 01:08:49 -0400

Rob Jones, media relations executive for Visit Wales, talks with Jeanie Fang of Insider Travel Report at Destination Britain in Playa del Carmen, Mexico, about why Wales should be on every traveler’s U.K. itinerary. Jones highlights new accommodations, castle restorations, cultural festivals dating back to 1176, and resources for travel advisors available at www.visitwales.com and traveltrade.visitwales.com.

How Women Leading Travel Hopes to Change the C-Suite

Wed, 08 Oct 2025 01:02:18 -0400

Hannah Demaio, vice president of Women Leading Travel, now a Skift brand, talks with James Shillinglaw of Insider Travel Report at last month’s Skift Global Forum in New York about her group’s goals to put more women at the highest levels of travel and tourism. Demaio showcases the meetings scheduled for her group, the annual listing of powerful women executives in travel and the networking events designed to empower more women in the business. For more information, visit www.womenleadingtravelandhospitality.com or www.skift.com.

What Skift Sees as the Future of AI and Talent in Travel

Sun, 05 Oct 2025 23:53:46 -0400

Seth Borko, head of research at Skift, talks with James Shillinglaw of Insider Travel Report at last month’s Skift Global Forum in New York about the group’s survey on how different types of AI are impacting travel and another survey on how travel companies are facing a challenge hiring great talent. For more information, visit www.skift.com.

Who’s on Skift’s New Top Travel Executive Risk Takers List?

Sun, 05 Oct 2025 21:07:56 -0400

Sarah Kopit, editor in chief of Skift, talks with James Shillinglaw of Insider Travel Report at last month’s Skift Global Forum in New York about Skift’s new version of its “power” list of travel executives, which this year focuses on those it considers to be risk takers. Skift also published a separate list of women travel executive risk takers. Beyond that, Kopit provides us with her highlights of this year’s Skift Global Forum. For more information, visit www.skift.com.

What’s Behind Virgin Voyages’ New Tiered Fare Structure

Sun, 05 Oct 2025 21:06:38 -0400

James Shillinglaw of Insider Travel Report interviews Nirmal Saverimuttu, CEO of Virgin Voyages, and John Lovell, special advisor and board member for Virgin Voyages, about the cruise line’s new VoyagerFair Choices. Saverimuttu and Lovell explain the reasons behind the new tiered fare system, which goes into effect tomorrow (Oct. 7), and why they believe it will result in greater value for their guests (Sailors) and travel advisors (First Mates). For more information, visit www.firstmates.com and www.virginvoyages.com.

All That’s Epic About Universal Orlando’s Epic Universe

Thu, 02 Oct 2025 22:50:22 -0400

Tom Valley, director-travel agency sales for Universal Destinations & Experiences, talks with James Shillinglaw of Insider Travel Report about how the new Epic Universe theme park is making Universal Orlando a week-long vacation for guests. Valley describes the park’s many rides, attractions and shows; more hotels where your clients can stay; and special package options. For more information, visit www.universalorlando.com.

Why Travel Advisors Should Focus on Booking Britain Right Now

Thu, 02 Oct 2025 22:48:06 -0400

Paul Gauger, executive vice president of the Americas, Australia and New Zealand for VisitBritain, talks with Jeanie Fang of Insider Travel Report about driving tourism growth across key markets. Gauger discusses screen tourism trends, regional exploration beyond London, and working with travel advisors to promote Britain through webinars, educational trips and face-to-face training. For more information, visit www.visitbritain.com.

How Minor Became a Major in Hotels Around the World

Wed, 01 Oct 2025 16:16:05 -0400

Dillip Rajakarier. CEO of Bangkok-based Minor Hotels Group, talks with James Shillinglaw of Insider Travel Report about the incredible expansion of Minor franchise hotel brands around the world. From a company with nine brands—Anantara. Avani, Tivoli, NH Collection, NH Hotels, Elewana, Minor Reserve Collection, nHow and Oaks Hotels—Minor has now added four more brands—The Wolseley Hotels, Minor Reserve Collection, Colbert Collection and iStay. And it all began when Minor founder Bill Heinecke began selling restaurant franchises in Bangkok when he was 16 years old—when he was indeed a minor. For more information, visit www.minorhotels.com.

How Film and TV Are Driving Travel to Britain

Wed, 01 Oct 2025 16:14:20 -0400

Patricia Yates, CEO of VisitBritain, talks with Jeanie Fang of Insider Travel Report at Destination Britain in Playa del Carmen about rising U.S. visitor spending, year-round travel trends and the growing role of film tourism. Yates also previews the 2026 royal and cultural events, highlights commissionable experiences tied to TV and movie locations, and points travel advisors to VisitBritain’s trade website for marketing tools and training. For more information, visit www.visitbritain.com.

Why Zambia Is Africa’s Best Kept Safari Secret

Tue, 30 Sep 2025 13:57:38 -0400

Grant Cummings, founder of Chiawa Safaris, talks with Michaela Guzy of Insider Travel Report in Zambia’s Lower Zambezi about his four luxury camps, the distinct landscapes of South Luangwa and Lower Zambezi, and the critical role guides play in delivering meaningful safari experiences. Cummings explains how Chiawa blends barefoot luxury with deep conservation, supports community projects and ethical tourism, and why travel advisors are essential for planning high-touch, once-in-a-lifetime safaris. For more information, visit www.chiawa.com.

How Carey Gets Your Clients There in Style

Tue, 30 Sep 2025 13:53:26 -0400

Alex Miza, the new CEO of Carey, talks with James Shillinglaw of Insider Travel Report at last month’s Skift Global Forum about what his transportation solutions company can offer your clients in cities around the world. Miza also details how you can work with Carey to get your clients where they want to go, whether that’s by chauffeur in a classic black car or other vehicles. For more information, visit www.carey.com.

Why Travel Answers Has a Solution for Even More Places

Tue, 30 Sep 2025 00:10:40 -0400

Kirk Demeter, president and CEO of Travel Answers Group, speaks with James Shillinglaw of Insider Travel Report about his growing company, which has evolved from one that designs bespoke trips to Australia, New Zealand and the South Pacific, into one that provides travel to the Middle East, Africa. Asia and now Europe. For more information, visit www.travelanswersgroup.com.

Let GoNexus Get Your Clients There in Style

Tue, 30 Sep 2025 00:10:36 -0400

Ruben Gutierrez, president of GoNexus Group, talks with James Shillinglaw of Insider Travel Report about the transfer, tour and travel solutions his Cancun-based company can provide in destinations around the world. GoNexus recently expanded to Las Vegas and it already serves New York City and more. For more information, visit www.gonexusgroup.com.

Why Aqua Is Now Going to the Arctic

Mon, 29 Sep 2025 01:56:46 -0400

Francesco Galli Zugaro, founder and president of Aqua Expeditions, talks with James Shillinglaw of Insider Travel Report at New York’s Explorers Club about the latest destinations for his luxury adventure cruise line—the Arctic. With backing from his new partner and investor Ponant Explorations, Galli Zugaro is launching the 30-guest Aqua Lares, a Polar-class vessel that will begin by cruising off the coast of East Africa (Seychelles, Zanzibar and Tanzania) before moving up to Svalbard and the Arctic Circle starting in 2026. For more information, visit www.aquaexpeditions.com.

How Malta Tourism Capped Off a Big Week

Sun, 28 Sep 2025 22:43:58 -0400

Ian Borg, deputy prime minister and minister of foreign affairs and tourism for Malta, talks with James Shillinglaw of Insider Travel Report at the opening of the new Malta Tourism Office for North America in New York City. The new office’s debut came during a week when Peter Greenberg premiered his new travel documentary “Hidden Malta” and after Delta Air Lines said it will launch nonstop service from New York JFK to Malta next June. For more information, visit www.visitmalta.com.

Why Travel Industry Solutions Has the Right Remedy for You

Thu, 25 Sep 2025 16:48:22 -0400

Sheila Folk, CEO and founder of Travel Industry Solutions, talks with James Shillinglaw of Insider Travel Report about how her company helps travel agencies with the tools they need to survive and thrive, including a brand-new fraud detector. Folk, a travel advisor herself, has built a consulting company that helps other agencies with legal, operations, bookkeeping, marketing, invoicing and payments, and now fraud prevention. For more information, visit www.travelindustrysolutions.com.

Go Behind the Scenes of the “Hidden Malta” Travel TV Show

Thu, 25 Sep 2025 16:26:36 -0400

Questions for Peter Greenberg, CBS travel editor and travel journalist, and Carlo Micallef, CEO of Malta Tourism Authority, talk with James Shillinglaw of Insider Travel Report about the premier of the new “Hidden Malta” travel documentary showcasing one of the most beautiful and historic island groups in the Mediterranean. Greenberg and Micallef detail how the production came about and what the program shows about Malta that few know. “Hidden Malta” is now available on PBS stations and streaming services. For more information, visit www.petergreenberg.com or www.visitmalta.com.

Find What Your Clients Want in Australia, New Zealand and Beyond

Wed, 24 Sep 2025 23:11:50 -0400

Nick Guthrey, CEO and managing director of ANZCRO, talks about the history of his family-owned inbound operator, what destinations it focuses on in Australia, New Zealand and the South Pacific, what destinations are selling well this year and more. Guthrey also details the best ways you can work with ANZCRO to create great itineraries for your clients. For more information, visit www.ANZCRO.com.

How Delta Vacations Is Selling This Year and Where It’s Going

Wed, 24 Sep 2025 18:10:49 -0400

Katrin Koenig, chief commercial officer for Delta Vacations, talks with James Shillinglaw of Insider Travel Report at last week’s Delta Vacations University about the company’s sales results over the past year and what the forecast is for 2025 and beyond. Koenig also details where Delta Vacations is expanding its product and destinations and how it is focusing on premium travel offerings. For more information, visit www.deltavacations.com.

How to Heal Maui Through Trees and Tourism

Tue, 23 Sep 2025 23:25:55 -0400

Matt Murasko, co-founder of Treecovery Hawaii, and Kimo Simpliciano, operational manager, talk with Alan Fine of Insider Travel Report about the nonprofit’s mission to reforest Maui with 30,000 trees following the August 2023 wildfires. Murasko explains how travel advisors and visitors can support the effort through donations and private farm experiences and describes the symbolic restoration of Lahaina’s 153-year-old banyan tree. For more information, visit www.treecoveryhawaii.org.

How Delta Vacations University Put Travel Advisors Back in the Classroom

Tue, 23 Sep 2025 23:21:15 -0400

Kama Winters, president of Delta Vacations, talks with James Shillinglaw of Insider Travel Report, about Delta Vacations University, held in Atlanta earlier this month. The event, which is now being held every two years, helps educate travel advisors about the products and destinations they can book through Delta Vacations, as well as how they can lucratively sell travel to Delta SkyMiles and Medallion members, a massive customer base. For more information, visit www.deltavacations.com.

What It Means to Have a Gold Key Concierge at Four Seasons

Mon, 22 Sep 2025 23:20:40 -0400

Travis Gilbert, concierge at the Four Seasons New Orleans and member of Les Clefs d’Or, talks with Alan Fine of Insider Travel Report about what it takes to earn the prestigious gold key and how that global network benefits luxury guests. Gilbert shares stories of personalized service, explains how his team collaborates to deliver exceptional experiences, and encourages travel advisors to connect directly with gold key concierges to elevate their clients’ stays. For more information, visit www.fourseasons.com/neworleans.

What You Need to Know About Hyatt Regency Maui Today

Mon, 22 Sep 2025 23:12:35 -0400

Teresa Higa, director of leisure sales at the Hyatt Regency Maui Resort and Spa, talks with Alan Fine of Insider Travel Report about the resort’s 45th anniversary, diverse accommodations and activities, and how it continues to welcome guests following the Maui wildfires in 2022. Higa highlights cultural programming, sustainability initiatives, expanded dining and luau experiences, and how travel advisors can sell the resort as a multigenerational destination. For more information, visit www.hyattregencymaui.com.

What Makes Curacao Different From Other Caribbean Islands

Sun, 21 Sep 2025 22:19:56 -0400

Muryad de Bruin, managing director of the Curaçao Tourist Board, talks with Alan Fine of Insider Travel Report at the ASTA Caribbean Showcase about year-round airlift, growing cruise arrivals and the appeal of the island’s European-Caribbean blend. De Bruin outlines key selling points for travel advisors including multicultural events, boutique and branded hotel development, and the “Feel It For Yourself” fam trip invitation. For more information, visit www.curacao.com.

Why Travel Advisors Should Be Selling Hawaii Now

Sun, 21 Sep 2025 22:17:57 -0400

Robyn Basso, senior director of travel industry partnerships for the Hawaii Visitors and Convention Bureau (HVCB), talks with Alan Fine of Insider Travel Report about year‑round airlift from across the U.S., Maui’s ongoing recovery, and how destination management improves the visitor experience. Basso spotlights free pre‑travel guides and advisor resources, HVCB’s long-standing partnership with Apple Leisure Group Vacations, and explains why Hawaii’s mix of natural beauty, authentic experiences and high visitor satisfaction makes it a strong sell for travel advisors. For more information, visit agents.gohawaii.com and www.gohawaii.com.

Meet Nexion’s New Rising Star in the U.S.

Thu, 18 Sep 2025 22:39:31 -0400

Mary Hawthorne of Journeys with Mary, in Panama City Beach, Fla., talks with James Shillinglaw of Insider Travel Report at last week’s CoNexion conference about the rapid growth of her agency as a member of the Nexion host agency network. In just two years, Hawthorne has built up her cruise sales and achieved record results, factors that led to her selection as the U.S. Rising Star. For more information, visit www.nexion.com.

How Blue Sky Tours Is Expanding to 150 Destinations and Rewarding Advisors

Thu, 18 Sep 2025 22:36:46 -0400

Jacki Marks, global head of trade brands for Apple Leisure Group Vacations (ALGV), talks with Alan Fine of Insider Travel Report during the group's Pros in Paradise event at the Hyatt Regency in Maui about the relaunch of Blue Sky Tours, which now features 150 Indo-Pacific destinations beyond just Hawaii. Marks highlights exclusive 15 percent commissions, low deposits, enhanced support teams, and new training tools to help travel advisors confidently sell complex international packages. For more information, visit www.blueskytours.com and www.algvacations.com.

Meet Nexion’s Super Advisor-Lifetime Achievement Winner Steve Lincoln

Wed, 17 Sep 2025 19:30:44 -0400

Steve Lincoln, owner of Lincoln Travel in Bridgewater, Va., and a long-time member of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report about how just won Nexion’s Lifetime Achievement Award, the first advisor to be honored in that way. Lincoln is no stranger to Nexion awards though, having been named Nexion Travel Advisor Ambassador and garnering numerous other awards as a top seller of travel in the network. For more information, visit www.nexion.com.

Inside the Transformation of Sandals South Coast Jamaica

Tue, 16 Sep 2025 22:07:48 -0400

O’Brian Heron, general manager of Sandals South Coast, talks with Alan Fine of Insider Travel Report about the transformation of the Jamaica resort and how it balances social energy with quiet, restorative spaces. Heron details new dining venues, renovated overwater villas, upgraded suites, expanded entertainment and outdoor areas, and the personalized service that makes Sandals a top choice for travel advisors and their clients. For more information, visit www.Sandals.com.

Discover Australia’s New “Come and say G’day” Campaign

Tue, 16 Sep 2025 21:04:39 -0400

Chris Allison, vice president-the Americas and New Zealand for Tourism Australia, talks with James Shillinglaw of Insider Travel Report about Australia’s brand new “Come and say G’Day” campaign featuring Robert Irwin and Ruby the kangaroo. Allison tells us what Australia hopes the campaign will produce and provides the latest tourism numbers to the country. For more information on promoting Australia, visit www.aussiespecialist.com/en-us or https://www.tourism.australia.com/en/resources/industry-resources/travel-trade.html.

Hear From Jackie Friedman About 30 Years of Nexion

Tue, 16 Sep 2025 21:00:34 -0400

Jackie Friedman, president of Nexion, talks with James Shillinglaw of Insider Travel Report at last week’s CoNexion conference in Orlando about how the host agency has evolved over 30 years into an organization that can support travel advisors with technology, marketing and training. Friedman, who has been with Nexion for 21 years, has been a major force in growing the agency. For more information, visit www.nexion.com.

How Celebrity Will Sail on the Rivers of Europe

Mon, 15 Sep 2025 21:47:59 -0400

Katina Athanasiou, senior vice president, sales and service for Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report about the new Celebrity River Cruises, set to launch in 2027. Athanasiou giving us a look at the river ships, the interior design and the itineraries of one of the most eagerly anticipated river cruise products in Europe. For more information, visit www.thecelebritycommitment.com or www.celebritycruises.com.

Discover Sustainable Tourism in the Mountain Lodges of Peru

Mon, 15 Sep 2025 21:39:10 -0400

Enrique Umbert, CEO of Mountain Lodges of Peru, talks with James Shillinglaw of Insider Travel Report about his collection of mountain lodges run by locals and offering access to some of the most popular regions of the country, including Machu Picchu and more. Guests stay in luxury in locally owned lodges, eat regional food and use local guides to see the many amazing attractions of Peru. For more information, visit www.mountainlodgesofperu.com.

How Nammos Hotels Is Moving Beyond Greece

Sun, 14 Sep 2025 19:56:34 -0400

Carolyn Turnbull, the new CEO of Nammos Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas about her growing company, which started as a beach club in Greece and now features the Nammos Beach Club in Mykonos plus upcoming openings in the Maldives, the Red Sea in Saudi Arabia and Abu Dhabi. Turnbull discusses Nammos’ evolution and vision for the future. For more information, visit www.nammoshotels.com.

Get an Update on Where Aurora Expeditions Is Going Next

Thu, 11 Sep 2025 15:47:59 -0400

David Tanguay, head of global sales for Aurora Expeditions, gives James Shillinglaw of Insider Travel Report an update on where Aurora is going in Antarctica, the Arctic, Greenland, Iceland, Oceania & Asia and Europe. Interviewed at last month’s Virtuoso Travel Week in Las Vegas, Tanguay gives a preview of what’s to come on Aurora’s exotic expedition cruise schedule. For more information, visit www.aurora-expeditions.com.

Discover Exotic New Luxury with Tours From Blue Parallel

Thu, 11 Sep 2025 15:42:23 -0400

Emmanuel Burgio, Blue Parallel’s founder and president, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas, about his luxury travel boutique offering bespoke tours to incredible natural and cultural World Heritage wonders in Latin America, the Mediterranean and the polar regions. Burgio gives us the news about the company’s newest small trips to some of the most exotic places in the world. For more information, visit www.blueparallel.com.

Why for G Adventures, It was a Very Good Year

Wed, 10 Sep 2025 18:08:13 -0400

Steve Lima, vice president of growth for U.S. and Latin America for G Adventures, talks with James Shillinglaw of Insider Travel Report about some fantastic results for fiscal year 2025, the successful introduction of new forms of touring for solo and luxury travelers, and the hot new destinations that are booking well for the company. For more information, visit www.gadventures.com.

Keeping Up with Signature Travel Network’s Innovative Tech

Wed, 10 Sep 2025 17:37:57 -0400

Karen Yeates, executive vice president-travel technology for Signature Travel Network , talks with James Shillinglaw of Insider Travel Report at last week’s Signature Owners Meeting at Hotel Del Coronado in San Diego about the newest technology she and her team has helped develop for the travel agency cooperative. From database innovations to a new Storybook selling tool, Yeates keeps Signature members on the cutting edge of travel technology. For more information, visit www.joinsignaturetravelnetwork.com.

A New Four Seasons Emerges on the West Coast of Florida

Tue, 09 Sep 2025 19:26:04 -0400

Cory Carlson, regional commercial director for Four Seasons, talks with James Shillinglaw of Insider Travel Report, about the brand-new Naples Beach Club-A Four Seasons Resort in Florida. With luxury accommodations, innovative restaurants, a large spa and a championship golf course, Naples Beach Resort is certain to quickly become a must-stay property on Florida’s West Coast. For more information, visit www.fourseasons.com.

Meet the Familiar New President of Signature Travel Network

Tue, 09 Sep 2025 19:24:01 -0400

Karryn Christopher, newly named as president Signature Travel Network, talks with James Shillinglaw of Insider Travel Report at last week’s Signature Owners Meeting in San Diego about her new role at the travel agency cooperative, running it with CEO Alex Sharpe. Christopher, of course, is no stranger to Signature having spent more 24 years with the group, most recently as executive vice president-marketing and preferred partnerships. She also details the newest marketing and preferred partner programs. For more information, visit www.joinsignaturetravelnetwork.com.

Why Travel Advisors Should Be Selling More Puerto Rico

Tue, 09 Sep 2025 00:48:34 -0400

Francisco Blanch, director of leisure sales at Discover Puerto Rico, talks with Alan Fine of Insider Travel Report during the ASTA Caribbean Showcase about how easy it is for U.S. travelers to visit the destination as well as the many support programs available to travel advisors. He also highlights Puerto Rico’s air and cruise access, long holiday season, travel advisor rewards program, natural beauty, and diverse culinary experiences. For more information, visit www.discoverpuertorico.com.

Alex Sharpe on How Signature Sees Travel Today

Tue, 09 Sep 2025 00:19:19 -0400

Alex Sharpe, CEO of Signature Travel Network, talks with James Shillinglaw of Insider Travel Report at last week’s Signature Owners Meeting in San Diego at Hotel Del Coronado about the state of the travel agency cooperative and how it just adjusted its executive ranks. Sharpe also details the newest marketing and technology programs for member agencies, as well as how Signature sees the evolving travel market. For more information, visit www.joinsignaturetravelnetwork.com.

What Starhotels Delivers in Luxury Hotels in Italy and Beyond

Sun, 07 Sep 2025 13:00:28 -0400

Fabrizzio Gaggio, co-CEO of Starhotels, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas about his growing luxury and premium hotel group with properties throughout Italy, the U.K. and even New York. For more information, visit www.starhotels.com.

What Makes Sandals Stand Out in a Crowded All-Inclusive Market

Sun, 07 Sep 2025 12:57:01 -0400

Gary Sadler, executive vice president of sales and industry relations at Sandals Resorts, talks with Alan Fine of Insider Travel Report during the ASTA Caribbean Showcase at Sandals South Coast in Jamaica about the brand’s commitment to travel advisors and the commission opportunities they provide. Sadler shares a real advisor success story, discusses education, fam trips, resort reinvestment and how Sandals continues to differentiate itself from its competitors. For more information, visit www.sandals.com.

Why Virgin Voyages’ Brilliant Lady Will Offer a Brilliant Experience

Fri, 05 Sep 2025 00:11:48 -0400

Michelle Bentubo, chief operating officer of Virgin Voyages, talks with Alan Fine of Insider Travel Report aboard Brilliant Lady ahead of her “Mermaiden” voyage on Sept. 5 about the ship’s new features, entertainment lineup and expanded itineraries. She shares updates on purpose-built changes on the ship for passage through the Panama Canal and colder climates like Alaska, new dining and public spaces, and the commission-friendly tools and themed sailings designed to help travel advisors grow their business. For more information, visit www.FirstMates.com and www.VirginVoyages.com.

What’s New in Luxury Travel in Los Cabos?

Thu, 04 Sep 2025 20:21:11 -0400

Rodrigo Esponda, managing director of Los Cabos Tourism Board, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about the latest news on luxury hotels, attractions and experiences in Los Cabos. Positioned now as an upscale resort destination, Los Cabos is actively promoting to luxury travel advisors and their clients. For more information, visit www.visitloscabos.travel.

Discover a New, More Upscale Club Med

Thu, 04 Sep 2025 03:59:28 -0400

Carolyne Doyon, president and CEO-North America & Caribbean for Club Med, talks with James Shillinglaw of Insider Travel Report about the transformation of this pioneering all-inclusive resort company into a successful, more upscale and still growing brand. Doyon reveals the newest Club Med properties and explains the company’s focus on all-inclusive ski resorts. For more information, visit www.clubmedta.com or www.clubmed.us.

Meet the New Chair of the American Society of Travel Advisors

Thu, 04 Sep 2025 01:37:28 -0400

Lee Thomas, chair of the American Society of Travel Advisors (ASTA) and one of the founders of NousTravel, talks with Alan Fine of Insider Travel Report about his long-term commitment to advancing the trade association and elevating the travel advisor profession. Thomas outlines his priorities, including advisor advocacy, education and professional standards, and reflects on ASTA’s growth and renewed influence through events like the ASTA Caribbean Showcase. For more information, visit www.asta.org.

New Survey Reveals the State of Luxury Travel Today

Wed, 03 Sep 2025 00:05:17 -0400

Peter Bates, president and founder of Strategic Vision Inc., talks with James Shillinglaw of Insider Travel Report about his annual Pulse of the Industry State of Luxury Travel Survey, which reveals what high-net-worth travelers are buying, where they are going and what they are concerned about. The survey also polls top luxury travel advisors on what they are seeing in the market this year. For more information, visit www.strategicvision.org.

Why Travel Advisors Need ASTA Now More Than Ever

Wed, 03 Sep 2025 00:00:06 -0400

Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with Alan Fine of Insider Travel Report at the ASTA Caribbean conference in Jamaica about ASTA’s legislative victories, commission payment tools and sverified travel advisor program. Kerby outlines current threats to the profession and urges advisors to join the fight through advocacy, education and unity, as well as such conferences as the ASTA Caribbean event. For more information, visit www.asta.org.

How TravelWits Is Helping Travel Agencies with an AI-Powered Booking Tool

Mon, 01 Sep 2025 23:54:48 -0400

Arman Bimatov, co-founder and CEO TravelWits, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas about how his company is partnering with top travel agencies to provide them with an AI-powered booking platform designed to help them streamline their workflows and increase sales efficiency. TravelWits’ proprietary AI algorithms optimize search, pricing, and upsell opportunities, allowing advisors to deliver the best options to their clients. For more information, visit www.travelwits.com.

How Fora Travel Is Growing Using Cutting Edge Tech

Mon, 01 Sep 2025 23:49:47 -0400

Jake Peters, co-founder and chief product and technology officer of Fora Travel, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about the growth of his innovative host agency. Peters details how Fora is adding travel advisors, training them, and giving them the tools and technology to sell more luxury travel. For more information, visit www.foratravel.com.

Where to Find a Luxury Hotel Empire in Rio

Sun, 31 Aug 2025 23:27:09 -0400

Netto Moreira, general manager of Fairmont Rio de Janeiro Copacabana, talks with James Shillinglaw of Insider Travel Report about his luxury oasis in the heart of Rio. Moreira, who as area general manager also oversees M-Gallery Santa Teresa Hotel and the upcoming Sofitel Rio de Janeiro Ipanema, talks about his luxury hotel empire with each property offering a different vibe and style. For more information, visit www.all.accor.com or www.fairmont.com.

How Crystal Guests Will Now Benefit From A&K Land Experiences

Sun, 31 Aug 2025 14:15:19 -0400

Mateus Lira, senior vice president of trade sales for Crystal, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about how Crystal will now offer pre- and post-trips and even excursions provided by sister luxury tour company Abercrombie & Kent. The new tours are evidence of the synergy created by the combination of A&K and Crystal. For more information, visit www.crystalcruises.com and www.abercrombiekent.com.

How Celestyal is Catering to the Trade with New Programs

Fri, 29 Aug 2025 00:50:05 -0400

John Diorio, managing director and vice president of business development for Celestyal, talks with James Shillinglaw of Insider Travel Report about his first impressions of the boutique destination-focused cruise line, which sales the Mediterranean in Greece and the Adratic and the Gulf of Arabia. Diorio, who joined Celestyal only a few months ago also reveals details of the cruise line’s new Sail & Stay program offering cruises with land packages in Athens. He also talks about Celestyal’s travel advisor engagement survey and how that will result in new programs for the trade. For more information, visit www.celestyalcompass.com or www.celestyal.com.

How A&K Is Developing an Expedition Cruise with Crystal

Thu, 28 Aug 2025 20:44:14 -0400

Marrett Taylor, now chairman-Global AKTG Advisory Board & trade relations, talks with James Shillinglaw at this month’s Virtuoso Travel Week in Las Vegas about the latest synergy between Abercrombie & Kent (A&K), a leading luxury travel company, and sister luxury cruise line Crystal. A&K’s Expedition Cruises division, has partnered with Crystal to deliver A&K's cultural voyages aboard Crystal's fleet beginning with a pilot program in August 2026. For more information, visit www.abercrombiekent.com.

How to Sell Celebrity Cruises as It Takes Delivery of a New Ship

Thu, 28 Aug 2025 03:21:45 -0400

Jennifer Suarez, director of sales Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week about her cruise line’s upcoming new ship, Celebrity Xcel, and what it will mean for the upper premium cruise line. She also details new ways travel advisors can sell Celebrity now. For more information, visit www.thecelebritycommitment.com. Or www.celebritycruises.com.

How Virtuoso Markets the Luxury Services of Its Members

Wed, 27 Aug 2025 23:35:45 -0400

Helen McCabe-Young, Virtuoso’s senior vice president-global products and former senior vice president-global marketing, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week about how the luxury travel network uses a new social media program to help its members market their luxury travel services. McCabe-Young also provides an update on other marketing initiatives such as the So Virtuoso campaign. For more information, visit www.virtuoso.com.

What Virtuoso’s Tech Summit Revealed about AI and More

Tue, 26 Aug 2025 16:30:35 -0400

Gilad Berenstein, creator of the Virtuoso Tech Summit, talks with James Shillinglaw of Insider Travel Report about what the Summit, held on Aug. 9 during Virtuoso Travel Week in Las Vegas, focused on, including AI and trending technology topics. Berenstein, a tech entrepreneur, investor and Virtuoso board member, has staged three Virtuoso Tech Summits in the last three years and this one was the largest yet. For more information, visit www.virtuoso.com.

How Travel Advisors Should Sell Star of the Seas

Tue, 26 Aug 2025 16:10:59 -0400

Danny Genung of Harr Travel talks with Alan Fine of Insider Travel Report about why Star of the Seas is ideal for multigenerational cruising and how Royal Caribbean delivers consistently across dining, entertainment and ship design. Genung highlights onboard flow, family neighborhoods, entertainment quality and how travel advisors can use these features to sell the product more easily. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.

Where to Dine at the Restored Waldorf Astoria New York

Tue, 26 Aug 2025 00:09:14 -0400

Michael Anthony, partner chef at the newly reopened Waldorf Astoria New York, talks with James Shillinglaw of Insider Travel Report about the restaurants and cuisine at the hotel. From the two-level Lex Yard restaurant, named after the railroad yard beneath the building, to the light dining (and breakfast) in the famed Peacock Alley, Chef Michael delivers a modern interpretation of American classic cuisines. And yes, we did have a (reinterpreted) Waldorf salad. For more information, visit www.waldorfastorianewyork.com.

What the Numbers Say About Virtuoso Today

Mon, 25 Aug 2025 22:52:18 -0400

David Kolner, executive vice president of Virtuoso, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week about how sales are with the network (up 12 percent overall), where luxury travelers are going these days, what’s the mood among Virtuoso’s luxury travel advisors and much more. Get a status report on Virtuoso. For more information, visit www.virtuoso.com.

Meet the New Leader of Host Agency Avoya Travel

Mon, 25 Aug 2025 02:30:05 -0400

Marc Kazlauskas, the new CEO of Avoya Travel, talks with James Shillinglaw of insider Travel Report about his new role leading the innovative host agency, now completely owned by Certares, the travel investment firm, after it purchased the remaining stake from Avoya’s founding Anderson family. With a background running tour operators and a large travel agency, Kazlauskas seems well prepared to take Avoya to the next level completely with its patented Live Leads technology. For more information, visit www.avoyatravel.com.

Welcome Back to the Waldorf Astoria New York

Mon, 25 Aug 2025 02:17:20 -0400

Luigi Romaniello, managing director of Waldorf Astoria New York, talks with James Shillinglaw of Insider Travel Report about his beautifully renovated iconic hotel in the heart of Manhattan. Romaniello talks about why the renovation took so long (eight years), the décor and size of the new rooms and suites, the intricately refurbished public areas, like the famed Peacock Alley, and the completely restored ballroom and meeting rooms, plus the new restaurants and upcoming spa. For more information, visit www.waldorfastorianewyork.com.

How Virtuoso Is Making Sustainability Sellable to Luxury Travelers

Thu, 21 Aug 2025 23:13:44 -0400

Jessica Hall Upchurch, vice chairman and sustainability strategist for luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report about the programs she has helped develop to turn sustainable travel into part of the mainstream for the group’s luxury travel advisors. Hall Upchurch has launched an annual sustainable travel report to gauge progress and has backed yearly awards to preferred partners and travel advisors recognizing their achievements in sustainability. For more information, visit www.virtuoso.com.

How Barbara Muckermann Is Reinventing Kempinski Hotels

Thu, 21 Aug 2025 22:45:36 -0400

Barbara Muckermann, Group CEO of Kempinski Hotels, talks with James Shillinglaw of Insider Travel Report about how she is relaunching a hotel brand that is now 128 years young. Muckermann used this year’s Virtuoso Travel Week, where Kempinski sponsored the gala dinner, to drive home the history of her brand, its localized approach to luxury hotels, and its roster of famed properties. And she has bigger plans for the future. For more information, visit www.kempinski.com.

Why Tauck Wants Your Clients to Roam Around the World

Wed, 20 Aug 2025 23:55:38 -0400

Jennifer Tombaugh, CEO of Tauck, is celebrating the venerated guided travel company’s 100th anniversary by launching a new product line called Roam by Tauck. Roam, first new launch in more than a decade, is designed specifically for travelers in their 40s and 50s. with small-group journeys averaging just 16 guests per departure and an engaging balance of flexibility, active adventures and signature experiences. For more information, visit www.tauck.com.

How Royal Caribbean Plans to Expand Dining on Land and Sea with Star

Wed, 20 Aug 2025 23:55:28 -0400

Linken D’Souza, senior vice president of food and beverage for Royal Caribbean International, talks with Alan Fine of Insider Travel Report aboard Star of the Seas about the ship’s new complimentary dining options and premium experiences, including the new Lincoln Park Supper Club. D’Souza also shares upcoming food and beverage plans for Perfect Day Mexico and Paradise Island, along with sustainability innovations such as AI-powered food waste reduction. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.

Virtual Roadshows: How Other Segments of the Industry Support Cruise Sales

Tue, 19 Aug 2025 23:39:17 -0400

Cruise lines rely on support from many other segments of the industry to sell their sailings. This includes travel technology companies and tour operators that provide essential tools, pre- and post-cruise tours, and excursions. These partners remain a crucial part of the cruise sales process, offering resources that enhance the overall travel experience. Alan Fine of Insider Travel Report moderates a panel with Stephanie Gries, senior education manager for Travefy, and Kiran Nambiar, senior vice president-sales for Anzcro New Zealand & Australia DMC.

Jason Montague on His Role as Chief Luxury Officer of Regent and Oceania

Tue, 19 Aug 2025 22:26:02 -0400

Jason Montague, chief luxury officer of Regent Seven Seas and Oceania Cruises, talks with James Shillinglaw of Insider Travel Report at last week’s Virtuoso Travel Week about his new role overseeing both a luxury cruise line and an upper premium line. Montague also tells us why he decided to return to Regent and Oceania (he had previously overseen Regent and helped to develop Oceania). He tells us how he views luxury and premium cruising today. For more information, visit www.rssc.com or www.oceaniacruises.com.

Vicki Freed Shares Royal Caribbean’s Star of the Seas Strategy

Tue, 19 Aug 2025 00:27:31 -0400

Vicki Freed, senior vice president of sales, trade support and service for Royal Caribbean International, talks with Alan Fine of Insider Travel Report aboard the new Star of the Seas about updates to the Icon class and how the cruise line continues to innovate for travel advisors and their clients. Freed covers new entertainment, booking upgrades, multigenerational staterooms, "Perfect Days" on land and sea, and the company’s commitment to the advisor community. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.

Virtual Roadshows: How Destinations Are Catering to the Cruise Market

Mon, 18 Aug 2025 20:38:20 -0400

A key part of the cruise experience is the destination, including the ports where guests disembark and explore. Tourism officials share what their destinations offer, from island attractions to cruise line private islands, and how these experiences enhance the overall journey. This discussion highlights how travel advisors can better sell the destination component of a cruise. Alan Fine of Insider Travel Report moderates a panel with Francisco Blanch, director of leisure sales for Discover Puerto Rico, and Karen Stotz, Aussie Specialist Trainer-Eastern U.S.A. for Tourism Australia.

Virtuoso’s Matthew Upchurch on the Luxury Travel Market Today

Sun, 17 Aug 2025 22:51:35 -0400

Matthew Upchurch, chairman and CEO of Virtuoso, the luxury travel network, talks with James Shillinglaw of Insider Travel Report about the 37th Virtuoso Travel Week, held in Las Vegas last week. Upchurch also details his thoughts about how Virtuoso has evolved over the years and its new structure. He gives his view where luxury travel advisors are today and the state of the industry. For more information, visit www.virtuoso.com.

Virtual Roadshows: How to Sell River Cruises Sailing Today (Panel One)

Tue, 12 Aug 2025 21:00:02 -0400

River cruising is expanding its reach to attract new markets, engage a more active customer, develop new destinations, and offer longer cruises. This panel of river cruise experts examines the latest new products and services, as well as the newest destinations on the rivers of the world. Our river cruise experts also tell you how your clients can visit familiar rivers in a completely new way. They detail how you can better sell river cruising to a new generation of customers. James Shillinglaw of Insider Travel Report moderates a panel with Marilyn Conroy, executive vice president business development for Riviera Travel, Steven Simao, vice president of sales for Century Cruises, and Rob Huffman, director of field sales-USA for AmaWaterways.

Virtual Roadshows: How to Sell the Wide Range of Cruises Ships Today

Mon, 11 Aug 2025 19:53:11 -0400

Big ship, midsize ship, small ship, boutique ship. Cruise ships are getting larger and more intricate, with even more stateroom categories, dining options, activities, new technology and even dedicated island or beach destinations that guests can visit. They are getting more boutique and specialized and also more luxurious and destination focused. This Virtual Roadshow-Selling Cruises panel looks at how you can sell each category of ship. James Shillinglaw of Insider Travel Report moderates this panel featuring John Diorio, vice president and managing director-North America for Celestyal; Anthony Meloro, director of business development support, trade and host travel partner relations for Royal Caribbean International; and Darren Dolan, director of business development for Viking.

Virtual Roadshows Selling Cruises Keynote: How Cruise Planners Became a Cruise Selling Powerhouse

Sun, 10 Aug 2025 14:57:24 -0400

We interview Cruise Planners, one of the top cruise-selling agencies in the business today to find out the keys to their success. Michelle Fee, founder and CEO, and Theresa Scalzitti, chief operating officer, detail the history of their more than 30-year-old travel agency, which began by selling mostly cruises and has evolved into one of the largest sellers of travel in the business with more than $1 billion sales per year. For more information, visit www.cruiseplanners.com or www.cruiseplannersfranchise.com.

What’s Behind South Africa’s Royal Portfolio of Luxury Hotels

Thu, 07 Aug 2025 19:39:11 -0400

Liz Biden of The Royal Portfolio talks with Michaela Guzy of Insider Travel Report about how she transformed her family’s holiday homes into a collection of luxury properties across South Africa. Biden shares the stories behind each hotel, her creative process, her commitment to art, sustainability and community development, and her plans to expand into Victoria Falls. For more information, visit www.theroyalportfolio.com.

Rediscovering the Beauty of L’Auberge de Sedona

Wed, 06 Aug 2025 22:43:19 -0400

Colm O’Brien, general manager of L’Auberge de Sedona, talks with James Shillinglaw of Insider Travel Report about the renovation of this boutique Arizona resort, which just joined Small Luxury Hotels of the World. From newly renovated rooms to Creekside restaurants, this is the perfect retreat for couples interested in natural surroundings and the spectacular setting of Sedona. For more information, visit www.lauberge.com.

Why Travefy Is Now Offering a New CRM Suite for Travel Advisors

Tue, 05 Aug 2025 23:02:34 -0400

David Chait, founder & CEO of travel tech firm Travefy, talks with James Shillinglaw of Insider Travel Report about the products and services his company has developed for travel advisors. Specifically, Travefy has just introduced a new CRM Suite for advisors that includes invoicing, commission tracking, integrated email and a contact management system in one unified workspace. For more information, visit www.travefy.com.

How to Go Behind-the-Scenes Again With Holland America

Mon, 04 Aug 2025 00:00:42 -0400

Farah Barhorst, director-onboard revenue for Holland America Line, talks with James Shillinglaw of Insider Travel Report about the return of the behind-the-scenes ship tour. For a price, guests can now get a comprehensive tour of their Holland America ship, going from the bridge down to the laundry rooms, food storage areas, recycling centers and more. For more information, visit www.hollandamerica.com.

Meet the New Chief Executive Officer of AmaWaterways

Sun, 03 Aug 2025 17:56:54 -0400

Catherine Powell, the new CEO of AmaWaterways, talks with James Shillinglaw of Insider Travel Report about her new role, her background and her plans for the luxury river cruise line going forward. Powell tells us about her first river cruises on AmaWaterways, her impressions of the product and how she intends to keep working with the travel agency distribution system to sell her company’s river cruises. For more information, visit www.amawaterways.com.

The Man Behind Crescent Seas’ Residences at Sea

Thu, 31 Jul 2025 22:55:11 -0400

Russell Galbut, a top real estate developer and founder of Crescent Seas, talks with James Shillinglaw of Insider Travel Report about his new luxury residential cruise project aboard Oceania Insignia, one of the ships that will part of his company’s new fleet. Crescent Seas will offer residents the chance to cruise the world while staying in the suites they’ve purchased. For their part, travel advisors can get involved by helping sell those residences and then renting them out when they aren’t being used. For more information, visit www.crescentseas.com.

How a New Pier and Water Park Will Transform NCL’s Great Stirrup Cay

Wed, 30 Jul 2025 23:01:56 -0400

David Herrera, president of Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about what’s to come at Great Stirrup Cay, the cruise line’s private island in the Bahamas. Herrera details the upcoming pier set to be completed by the end of the year, a new water park featuring a 28,000-square-foot pool, a kids’ areas, sports facilities and other amenities scheduled to debut by mid-2026. These upgrades are now being previewed at “pop-ups” in New York and Miami. For more information, visit www.ncl.com/gsc.

Meet the New General Manager of the Famed King David Hotel

Tue, 29 Jul 2025 23:11:15 -0400

Matan Lerner, the new general manager of the King David Hotel, talks with James Shillinglaw of Insider Travel Report about the most famous hotel in Jerusalem, Israel and arguably the Middle East. Lerner tells us how he rose quickly in the Dan Hotels group to take the top job overseeing the company’s crown jewel. He details the history of the King David and what he wants to do with the legacy he’s been given. For more information, visit www.danhotels.com.

How Intrepid Travel is Targeting the Americas for Growth

Mon, 28 Jul 2025 23:46:17 -0400

Leigh Barnes, president of the Americas for Intrepid Travel, talks with James Shillinglaw of Insider Travel Report about his Australia-based adventure travel company’s strategic growth into the Americas, with the U.S. and Canada now considered its number one market. Intrepid now features a wide array of small group trips using all forms of transportation and going to some of the world’s most exotic destinations. For more information, visit www.intrepidtravel.com.

Discover Carnival’s New Private Paradise in the Bahamas

Sun, 27 Jul 2025 22:48:05 -0400

Christine Duffy, president of Carnival Cruise Line, talks with James Shillinglaw of Insider Travel Report about Carnival’s Celebration Key, the cruise line’s newly opened $600 million private destination on Grand Bahama. With dedicated restaurants, bars, shopping, white-sand beaches and some of the largest fresh-water pools in the Caribbean & Bahamas, Celebration Key is ready to welcome your clients with new experiences and activities. For more information, visit www.carnival.com or www.goccl.com.

How South Africa Invests in Advisors to Fuel Tourism

Thu, 24 Jul 2025 15:31:34 -0400

Justin Barnette of South African Tourism talks with David Cogswell of Insider Travel Report about Africa’s Travel Indaba trade show and the country’s growing appeal to U.S. and Canadian travelers. Barnett highlights the value of travel advisors, the rise in repeat visitors, and how South Africa’s new “Come Find Your Joy” campaign promotes immersive, meaningful travel experiences. For more information, visit www.southafrica.net.

How Cape Town Wins the Hearts of Repeat Visitors

Thu, 24 Jul 2025 12:11:18 -0400

Briony Brookes of Cape Town Tourism talks with David Cogswell of Insider Travel Report about why the city is gaining popularity with American travelers and being named Time Out’s Best City to Visit. Brookes highlights Cape Town’s diversity, cultural experiences, repeat visitor appeal and the lasting connection many visitors feel with the city and its people. For more information, visit www.capetown.travel.

Why You Should Consider Attending Thailand Travel Mart Plus

Wed, 23 Jul 2025 03:00:03 -0400

Malinee Nitikasetsunthorn, executive director of the Americas region for the Tourism Authority of Thailand (TAT), talks with Jeanie Fang of Insider Travel Report about the Thailand Travel Mart Plus and its focus on connecting qualified Thai sellers with global buyers. Nitikasetsunthorn highlights sustainable tourism standards, B2B opportunities, hosted benefits for advisors and why travel professionals should attend future marts. For more information, visit www.tourismthailand.org.

How Royal Osha Became a Thai Fine Dining Star and White Lotus Set

Tue, 22 Jul 2025 03:00:58 -0400

Vichit Mukura, executive chef of Royal Osha in Bangkok, talks with Jeanie Fang of Insider Travel Report about Thai fine dining and the restaurant’s Michelin recognition. He also shares how Royal Osha became a film location for HBO’s The White Lotus and how it continues to attract global travelers. For more information, visit www.royalosha.com.

Discover How Frank Marini’s Railbookers Redefines Rail Tour Experience

Mon, 21 Jul 2025 04:00:15 -0400

Frank Marini, president and CEO of Railbookers Group, is interviewed by James Shillinglaw of Insider Travel Report about his groundbreaking and innovative rail tour company. Marini reveals the secrets to how his company has grown so rapidly and so successfully, including the fact that all its staff are remote (there is no HQ). Marini has even written a fascinating book about his business strategy called “Staying on Track.” For more information, visit www.railbookersgroup.com.

How Minor Hotels Champions Conservation, Sustainability, Elephants and More

Fri, 18 Jul 2025 04:00:49 -0400

John Roberts, group director of sustainability and conservation at Minor Hotels, talks with Jeannie Fang of Insider Travel Report about the company’s elephant conservation work and broader sustainability efforts across its portfolio. Roberts explains initiatives like solar power, coral planting and anti-poaching programs, and how these efforts support local communities, protect wildlife and engage guests through hands-on activities.. For more information, visit www.minorhotels.com.

How Serena Melani Oversees Explora II as a Groundbreaking Woman Captain

Thu, 17 Jul 2025 04:00:17 -0400

Captain Serena Melani, master of Explora II, talks with Michaela Guzy of Insider Travel Report about leading the luxury ship and her groundbreaking role as one of the few female captains in the cruise industry. Melani discusses her career journey, her approach to managing a diverse international crew and creating an intimate yacht-like guest experience. For more information, visit www.explorajourneys.com.

How to Deliver Unique Experiences for Luxury Travelers to the U.K. and Ireland

Wed, 16 Jul 2025 04:00:45 -0400

David Tobin, CEO of Dream Escape, talks with Alan Fine of Insider Travel Report about creating tailor-made luxury journeys in the U.K. and Ireland, providing deep knowledge, exclusive experiences and end-to-end service for time-poor clients. Tobin also discusses Dream Escape’s 20th anniversary, its expansion into events and consultancy, and its commitment to working closely with travel advisors. For more information, visit www.dreamescape.co.uk.

What Makes Sea Cloud Spirit a True Sailing Adventure

Tue, 15 Jul 2025 05:54:35 -0400

Captain Josef Husmann, captain of Sea Cloud Spirit, talks with Alan Fine of Insider Travel Report about how luxury sailing under actual cloth sails makes cruising more sustainable, adventurous and romantic. Husmann also describes the teamwork required on board and the importance of sailing traditions. For more information, visit www.seacloud.com.

How Sea Cloud Spirit Combines Fine Dining and True Sailing

Mon, 14 Jul 2025 04:00:05 -0400

Mario Naar, owner of Miami’s Chevre, chef Claudio Giordano and sommelier Nils Lackner, otherwise known as the "cheese” guy, the “fish” guy, and the "wine” guy, talk with Alan Fine of Insider Travel Report about how they lead a “cultivated journey” aboard Sea Cloud Spirit through Corsica and Sardinia. They share how Sea Cloud Spirit’s top-quality ingredients and immersive food and wine focus create an unforgettable luxury sailing experience. For more information, visit www.seacloud.com.

Discover Why Virtuoso Advisors Recommend Sea Cloud Spirit for Luxury Sail Clients

Fri, 11 Jul 2025 16:38:21 -0400

Bob Bradley of The Pampered Cruiser, a Virtuoso agency, talks with Alan Fine of Insider Travel Report about why Sea Cloud Spirit is a perfect fit for Virtuoso advisors and their luxury clients seeking an intimate, all-inclusive sailing experience. Bradley highlights the ship’s romantic hand-raised sails, spacious staterooms with verandas, unique small-port itineraries, and onboard perks like fine dining, a full spa, and Virtuoso-exclusive amenities. For more information, visit www.seacloud.com.

Join the ILTM North America Luxury Show This October!

Fri, 11 Jul 2025 04:00:21 -0400

Simon Mayle, event director for the ILTM North America luxury travel show, talks with James Shillinglaw of Insider Travel Report, about this year’s event, scheduled for Oct. 8-10 at the Baha Mar resort in the Bahamas. The event, which features more than 500 luxury buyers (advisors) and 500 luxury suppliers, will be co-located this year with the PROUD Experiences LGQBT+ show. Mayle tells us all about the many benefits of attending ILTM North America —and highlights that there is still some limited space available for qualified and approved buyers. For more information or to apply to attend, email Simon Mayle at simon.mayle@rxglobal.com or visit www.iltm.com/northamerica.

How Sea Cloud Spirit Combines Fine Dining and True Sailing Adventure

Wed, 09 Jul 2025 19:37:47 -0400

Mario Naar, owner of Miami’s Chevre, chef Claudio Giordano, and sommelier Nils Lackner (the "cheese guy," "the fish guy," and the "wine guy") talk with Alan Fine of Insider Travel Report about leading a special “cultivated journey” aboard Sea Cloud Spirit through Corsica and Sardinia. They share how Sea Cloud Spirit’s top-quality ingredients and immersive food and wine focus create an unforgettable luxury sailing experience. For more information, visit www.seacloud.com.

Explore Why Global Travel Collection’s Arrive Sets New Luxury Event Standards

Tue, 08 Jul 2025 04:00:18 -0400

Angie Licea, president of Global Travel Collection, talks with James Shillinglaw of Insider Travel Report about the debut of Arrive, the company’s new luxury advisor conference designed to replace Elevate. Licea shares how the event delivered curated one-on-one meetings, innovative engagement sessions, advisor and partner recognition, and networking that inspired record attendance and immediate sellouts for next year’s event. She also discusses GTC’s integration journey, advisor growth strategy, and why the brand continues to lead in luxury travel. For more information, visit www.globaltravelcollection.com.

Why Sea Cloud Cruises Sees Big Opportunity in North America

Mon, 07 Jul 2025 22:45:55 -0400

Mirell Reyes, CEO North America, and Kevin Smith, chief sales officer North America for Sea Cloud Cruises, talk with Alan Fine of Insider Travel Report about expanding the brand’s presence in North America. They outline the appeal of the all-inclusive, luxury sailing experience—from hand-raised sails and intimate itineraries to strong commission opportunities and group incentives for travel advisors. For more information, visit www.seacloud.com.

Experience Why Kempinski Palace Portorož Is Slovenia’s Hidden Luxury Gem

Fri, 04 Jul 2025 04:00:15 -0400

Petra Zierer, cluster director of sales at Kempinski Palace Portorož, talks with Olivia Liveng of Insider Travel Report about why this five-star hotel on Slovenia’s Adriatic coast is a must-book for luxury travelers. Zierer shares the hotel’s unique blend of historic palace charm and modern design, its spa offerings using local ingredients, and immersive culinary and outdoor experiences in Portorož and Piran. For more information, visit www.kempinski.com/en/palace-portoroz.

Uncover How Travel Leaders Network Recruits and Trains Advisors for Success

Thu, 03 Jul 2025 04:00:34 -0400

Lindsay Pearlman, newly appointed president of Travel Leaders Network, talks with Alan Fine of Insider Travel Report about his vision for the network, including strategic growth, a more personalized approach to agency support, and major tech tools like Agent Profiler and Snap. Pearlman discusses recruitment success, the importance of targeted training, and why travel advisors remain critical as travelers seek more complex, customized experiences. For more information, visit www.travelleadersnetwork.com.

Discover Why Riviera Travel Offers Travel Advisors’ Best Commission Opportunity

Wed, 02 Jul 2025 04:00:41 -0400

Marilyn Conroy, executive vice president of business development at Riviera Travel, talks with Alan Fine of Insider Travel Report about why travel advisors are central to Riviera’s growth strategy. Conroy highlights the brand’s high commissions (up to 18%), lucrative group policies, solo traveler options, and guaranteed guest satisfaction. Conroy also shares updates on new ships, training resources, and enhanced support tools for advisors. For more information, visit www.rivierarivercruises.com.

Why Travel Advisors Should Recommend Slovenia for Nature, Culture and Culinary Travel

Tue, 01 Jul 2025 04:01:16 -0400

Mihaela Rupnik Cek, director general at TourSlove/TourismSlovenia, talks with Olivia Liveng of Insider Travel Report about what makes Slovenia a standout European destination—from Lake Bled and Ljubljana to the country’s commitment to sustainability and authentic local experiences. Cek highlights Slovenia’s unique blend of alpine and Mediterranean landscapes, immersive cultural activities, and diverse gastronomy, as well as its focus on avoiding mass tourism while preserving hidden gems. For more information, visit www.slovenia.info.

Discover Why Now Is the Perfect Time to Sell U.S. Virgin Islands

Mon, 30 Jun 2025 05:00:17 -0400

Alan Henman, assistant commissioner of tourism for the U.S. Virgin Islands, talks with Alan Fine of Insider Travel Report about record-breaking growth driven by strong airlift and increased cruise calls. He shares updates on new hotel openings and renovations across St. Thomas and St. Croix, plus refreshed marketing campaigns. Henman also highlights tools available to travel advisors to help them sell the islands. For more information, visit www.visitusvi.com.

Why Turks and Caicos Is Growing as a High-End Destination for Travel Advisors

Thu, 26 Jun 2025 22:17:48 -0400

Paul Pennicook, interim CEO of Experience Turks and Caicos, talks with Alan Fine of Insider Travel Report about the destination’s new DMO structure and how it supports sustainability, inclusiveness and competitiveness. He outlines developments including new hotels in South Caicos, high ADRs on Grace Bay, expanded outreach to consortia like Virtuoso, and a renewed focus on travel advisor education and fams. For more information, visit www.turksandcaicostourism.com.

Why Travel Advisors Should Sell Saint Lucia for Sustainable Luxury and High Commissions

Wed, 25 Jun 2025 23:56:21 -0400

Lewis Louis, CEO of the Saint Lucia Tourism Authority, talks with Alan Fine of Insider Travel Report about why Saint Lucia is gaining traction with travel advisors. He outlines new development incentives, regenerative tourism initiatives, and how the island is channeling qualified travel leads directly to advisors through its Saint Lucia Expert program. For more information, visit www.stlucia.org.

Why Travel Advisors Should Attend IGTM, the Top Golf Travel Trade Show

Tue, 24 Jun 2025 02:00:13 -0400

Fiona Ashton, event manager for the International Golf Travel Market (IGTM), talks with James Shillinglaw of Insider Travel Report about how this niche, B2B event connects top golf tour operators with resorts, courses and tourism boards from 45 countries. Ashton explains how hosted buyers are vetted and supported—with hotel and flight subsidies—and outlines the 2024 show format, which includes a golf tournament, one-to-one meetings, speed networking and a gala dinner, all taking place Oct. 20–23 at the Palais des Festivals in Cannes, France. For more information, visit www.igtmarket.com.

Why Dominica Is the Caribbean’s Rising Star for Eco-Luxury and Adventure Travel

Tue, 24 Jun 2025 01:07:55 -0400

Marva Williams, CEO and director of tourism for Discover Dominica, talks with Alan Fine of Insider Travel Report about how new nonstop flights from Newark and Miami are driving interest from North American travelers. She highlights Dominica’s eco-luxury appeal, including upscale resorts, natural wonders and the upcoming Valley of Desolation cable car. Williams also discusses cultural draws like Carnival, the World Creole Music Festival and bouyon music. For more information, visit www.discoverdominica.com.

Marva Williams, CEO and director of tourism for Discover Dominica, talks with Alan Fine of Insider Travel Report about why the island is gaining traction with North American travelers, thanks to new nonstop flights from Newark and Miami. She highlights Dominica’s eco-luxury appeal—from upscale resorts like Secret Bay and InterContinental to 365 rivers, hundreds of waterfalls, and the upcoming Valley of Desolation cable car. Williams also outlines cultural draws including Carnival, the World Creole Music Festival, and the island’s signature bouyon music. For more information, visit www.discoverdominica.com.

What Makes Dining Aboard Celestyal Journey So Personalized

Sun, 22 Jun 2025 23:48:17 -0400

Ray Gonsalves, restaurant manager for Celestyal Journey, talks with Jennifer Lutz of Insider Travel Report about the cruise line’s rotating menus, fresh Greek-sourced ingredients and onboard culinary production. He highlights the ship’s specialty dining options, entertainment-style service and strong accommodations for dietary needs including gluten-free and allergy-friendly meals. For more information, visit www.celestyal.com.

Why the Cayman Islands’ “Eight Is the New Seven” Vacation Deal Is Perfect for Summer Travel

Thu, 19 Jun 2025 19:10:52 -0400

Gary Hendrick Dominguez, deputy director of international marketing and promotions for the Cayman Islands, talks with Alan Fine of Insider Travel Report about the island’s eight-day summer campaign, growth in U.S. airlift, and record-breaking visitor numbers. He highlights new hotel developments, culinary festivals, and a 40 percent repeat visitation rate that makes the Caymans an easy sell. For more information, visit www.visitcaymanislands.com/traveldeals.

How Is Celestyal Helping Travel Advisors Sell Small-Ship Greece Cruises?

Wed, 18 Jun 2025 22:18:49 -0400

Stephanie McDonald, trade training and development manager for Celestyal Cruises, talks with Jennifer Lutz of Insider Travel Report about the line’s destination-focused approach, with longer port times, fewer sea days and access to lesser-known stops in Greece, Italy, Croatia and Montenegro. McDonald explains how Celestyal supports advisors with training modules, webinars, customized excursion planning and a growing North American sales team. For more information, visit www.celestyal.com.

Why Travel Advisors Should Take Another Look at Antigua and Barbuda

Tue, 17 Jun 2025 20:52:29 -0400

Colin James, CEO of the Antigua and Barbuda Tourism Authority, talks with Alan Fine of Insider Travel Report about record-breaking visitor numbers, extended season strategies like Culinary Month, and sustainable tourism practices. He outlines new investments including Nobu, Nikki Beach and Moon Gate resorts, plus cruise homeporting and seamless airport arrival technology. James also previews the country’s festival calendar and the Black Pineapple Awards for top-selling travel advisors. For more information, visit www.visitantiguabarbuda.com.

What Makes Celestyal’s Excursions So Unique?

Mon, 16 Jun 2025 22:22:37 -0400

Sharon Law, shore excursion manager for Celestyal Journey, talks with Jennifer Lutz of Insider Travel Report about how the cruise line’s midsize ships allow access to hidden gems in Greece, Italy, Croatia and Montenegro. Laure outlines five distinct itineraries, including the new Heavenly itinerary, and highlights immersive excursions such as olive oil tastings, cooking classes and hands-on mosaic workshops. She also explains how excursions can be customized for groups and made accessible for travelers with mobility challenges. For more information, visit www.celestyal.com.

Why Should Travel Advisors Join Team Anguilla?

Sun, 15 Jun 2025 22:29:24 -0400

Jameel Rochester, director; Shantell Richardson, deputy director; and the Hon. Cardigan Connor, minister of tourism, health and sports for Anguilla, talk with Alan Fine of Insider Travel Report about why Anguilla is gaining momentum with the travel trade. They outline record-breaking visitor growth, new festival-driven marketing initiatives, and how Anguilla’s luxury resorts, locally owned inns and diverse experiences—from sports tourism to gastronomy—make it a year-round sell. For more information, visit www.ivisitanguilla.com.

Reveal Berkshire Hathaway’s Revolutionary Travel Insurance Product Launch

Thu, 05 Jun 2025 03:01:00 -0400

Dean Sivley, president of Berkshire Hathaway Travel Protection, talks with James Shillinglaw of Insider Travel Report about how his company, with famous owner Warren Buffet, is seeking to become a major played in the travel industry market. Later this year Berkshire Hathaway will debut a series of revolutionary travel insurance products that will make it a viable of option for your travel clients. For more information, visit www.bhtp.com.

How Travel Advisors Can Sell Disneyland’s 70th

Wed, 04 Jun 2025 03:00:28 -0400

Jodi Bainter, vice president of domestic leisure sales for Disney Destinations, talks with Jennifer Jones of Insider Travel Report about limited time offers and room specials celebrating Disneyland’s 70th anniversary through summer 2026. Bainter highlights new shows, character encounters, and the $100 per day anniversary ticket Offer. She also invites travel advisors to visit the Disney Appreciation Station June 6–8. For more information, visit www.disneytravelagents.com or www.disneyland.com.

Why Become an ASTA Verified Travel Advisor

Wed, 04 Jun 2025 03:00:09 -0400

Melinda Fortunato, owner of Best Travel in Washington, D.C., talks with James Shillinglaw of Insider Travel Report about her experience as an ASTA Verified Travel Advisor. Fortunato, a member of ASTA’s board, describes the VTA program, what it includes, and why she recommends that every ASTA advisor become a VTA. For more information, click on ASTA Verified Travel Advisor or visit www.verivacation.com.

Discover a Luxury Hideaway at Serras Barcelona

Mon, 02 Jun 2025 16:37:32 -0400

Antonio Bignoni, chief operating officer for the Serras Collection, talks with James Shillinglaw of Insider Travel Report about the Serras Barcelona, a hideaway boutique hotel close to the port and the city’s top attractions. With a rooftop bar and restaurant, and a signature main restaurant, plus sumptuous accommodations, Serra Barcelona ticks all the boxes for a luxury stay. Bonus point: Picasso once had his studio in the same building as the hotel. For more information, visit https://serrasbarcelona.com/es.

How Expedia TAAP Supports Advisors with Bookable Product and Technology

Mon, 02 Jun 2025 16:35:46 -0400

Robin Lawther, vice president of Expedia TAAP (Travel Agent Affiliate Program), talks with James Shillinglaw of Insider Travel Report about how his dedicated unit helps all travel advisors with bookable and commissionable hotel content (the same as Expedia’s) as well as new technology and other products designed to boost profits. We interviewed Lawther after Expedia TAAP released a survey showing travel advisors are a growing and viable distribution channel. For more information, visit www.expediataap.com.

How Six Senses Ninh Van Bay Turns Sustainability Into a Luxury Experience

Sun, 01 Jun 2025 22:29:52 -0400

Nga Ding, sustainability manager for Six Senses Ninh Van Bay in Vietnam, talks with Jennifer Lutz of Insider Travel Report about how the resort integrates environmental stewardship across departments, engaging guests with eco-education, local partnerships and 16 hands-on sustainability experiences. Ding explains how the property tracks and audits its impact, funds conservation, and supports guest wellness through organic food and mindful living. For more information, visit www.sixsenses.com/en/resorts/ninh-van-bay.

A Luxurious Stay at the Almanac Barcelona

Sun, 01 Jun 2025 22:25:44 -0400

Sandra Jimenez, general manager of Almanac Barcelona, talks with James Shillinglaw about her wonderful boutique property in the heart of the city. The hotel features comfortable, spacious and modern rooms; Varens, a signature plant-forward restaurant; and the Azimuth rooftop bar, complete with a small pool, overlooking Gaudi’s famed La Sagreda Familia. For more information, visit www.almanachotels.com/barcelona.

Virtual Roadshow: What Makes for a Great Luxury Ocean or River Cruise in 2025

Fri, 30 May 2025 15:52:03 -0400

What do luxury river cruises offer that sets them apart today? What kind innovative itineraries and destinations are they offering? What dining options do they need to have? What tours and excursions do they need to offer. This panel examines how luxury river cruising has changed and what makes it different. Alan Fine of Insider Travel Report moderates this panel of experts, including Kelly Ross, Azamara; Jason Douglas Harris, Silversea and Matthew Zion, AmaWaterways.

Virtual Roadshow: How to Design the Perfect Luxury Trip

Fri, 30 May 2025 15:50:52 -0400

When developing a great luxury trip, it’s essential to turn to the experts—the destination management companies and tour operators who can help you create the perfect trip for your clients. The companies on this panel are specialists in helping you choose the right destinations, accommodations, transportation and sightseeing to satisfy your high-end clients. James Shillinglaw of Insider Travel Report moderates this panel of experts, including Ana Kammerer, sales director; Emerging Destinations, Danielle Rudic, vice president of marketing and product, TraveLive; Maria Tuttocuore, sales-North America, Going2Italy and David Solis, head of business development, Ultimate Jet Vacations.

Virtual Roadshow: How to Choose the Right Place to Stay for Your Luxury Clients

Fri, 30 May 2025 15:49:56 -0400

You can book luxury hotels and resorts or you can find alternative accommodations when selling luxury. The right place for your clients just might be a villa, a luxury all-inclusive or a boutique resort. We have representatives of all three categories on this panel. They explain the advantages of each type of accommodation and tell you how to sell it. James Shillinglaw of Insider Travel Report moderates this panel of experts, including Claire De-couto, assistant manager, Azura Bermuda; Willie Fernandez, chief marketing officer, Rental Escapes and Jaimie Robinson, leisure sales manager, Princess Hotels & Resorts Jamaica.

Virutal Roadshow: How to Choose the Perfect Luxury Tour

Fri, 30 May 2025 15:47:50 -0400

Tour operators and guided vacation companies often have the ideal programs for high-end clients, offering a range of luxury experiences across global destinations. This panel features top operators specializing in luxury travel worldwide. James Shillinglaw of Insider Travel Report moderates this panel of experts, including Kiran Nambiar, senior vice president-sales, ANZCRO; Ashish Sanghrajka, president, Big Five Tours & Expeditions; Ryan Grissett, regional director of sales, Collette and Bertrand Collignon, president and CEO, Decouvertes DMC France.

Virtual Roadshow: How Luxury Expedition Cruises Have Changed the Market

Fri, 30 May 2025 15:45:28 -0400

In just the last five years, a new slate of luxury expedition ships has come to dominate the market. These ships combine the comforts of a luxury cruise ship with an expedition cruise ship experience, both in polar cruises and other regions of the world. This panel examines how this new category has evolved and where it’s heading in the future. James Shillinglaw of Insider Travel Report moderates this panel of experts, including Kris Endreson, head of sales-North America, Aurora Expeditions; Kelly Predmesky, director of national accounts, Swan Hellenic and Michael Weldon, director-national, key and strategic accounts, HX Expeditions.

Virtual Roadshow: How Are Destinations Marketing Themselves to the Luxury Traveler Today? (Part Two)

Fri, 30 May 2025 15:43:47 -0400

Countries, cities and regions are increasingly working to target luxury travelers. How are they working with travel advisors and luxury suppliers to better define themselves as true luxury destinations? How are they marketing themselves as luxury destinations? Alan Fine of Insider Travel Report moderates this panel of experts, including Shana Whyte, senior sales manager, U.S. Virgin Islands and Milijana Borojevic, director, Korčula Tourist Board.

Virtual Roadshow: How Are Destinations Marketing Themselves to the Luxury Traveler Today? (Part One)

Fri, 30 May 2025 15:41:08 -0400

Countries, cities and regions are increasingly working to target luxury travelers. How are they working with travel advisors and luxury suppliers to better define themselves as true luxury destinations? How are they marketing themselves as luxury destinations? Alan Fine of Insider Travel Report moderates this panel of experts, including Jonathan Heasman, Visit Britain; Tafari Burns, Saudi Tourism Authority and Gustavo Inciarte, Tourism Australia.

How InterContinental Danang Blends Luxury with Endangered Monkeys

Thu, 29 May 2025 19:34:41 -0400

John Hamilton, director of marketing for the Intercontinental Danang Sun Peninsula Resort in Viet Nam, talks with Jennifer Lutz of Insider Travel Report about how the resort integrates sustainability into its luxury experience, from rainforest conservation and endangered monkey protection to energy-saving design and community education. Hamilton discusses the property's architecture inspired by Vietnamese heritage, a Michelin-starred dining program, wellness offerings and the importance of creating a peaceful, immersive escape. For more information, visit www.danang.intercontinental.com.

Finding Modern Luxury at Europe’s Almanac Hotels

Thu, 29 May 2025 19:31:56 -0400

Jan Mindermann, senior vice president-operations for Almanac Hotels, talks with James Shillinglaw of Insider Travel Report about his luxury boutique chain of properties located in Barcelona, Vienna, Prague and Zagreb. Interviewed on the rooftop of Almanac Barcelona, Minderman emphasizes to refined dining, mixology, luxurious rooms and suites and more that make Almanac a great option for high-end clients. For more information, visit www.almanachotels.com.

Get an Update on Tourism to Barcelona from the CEO

Wed, 28 May 2025 20:50:42 -0400

Mateu Hernández, CEO of Barcelona Tourism, talks with James Shillinglaw of Insider Travel Report about how his city is once again see a surge in tourism from the U.S., which remains a key market. Hernández, who spoke with us just before the Virtuoso Symposium on Crystal Serenity, describes Barcelona’s unique attractions and luxury hotels. He also says concerns about overtourism, and the resulting protests were a bit overblown. Barcelona remains a welcoming city for Americans. For more information, visit www.barcelonaturisme.com/wv3/en/.

How Nobu Hotel Barcelona Merges Sustainability With Luxury

Wed, 28 May 2025 20:46:15 -0400

Alberto Selas, general manager of Nobu Hotel Barcelona, talks with Jennifer Lutz of Insider Travel Report about how his hotel combines personalized luxury with sustainable practices, including local sourcing and wellness programs. He also shares updates on Nobu’s global growth and how its restaurant roots continue to guide the brand’s hospitality. For more information, visit www.nobuhotels.com/barcelona.

Why This Luxury ”Travel Butler” Joined Traveller Made

Tue, 27 May 2025 20:45:47 -0400

Jason Holland, founder of Travel Simplicity and a charter member of Serandipians by Traveller Made, talks with Alan Fine of Insider Travel Report about why he chose this global, supplier-funded luxury network, which is free to qualified advisors. Holland explains how the collaborative community of boutique travel designers, curated suppliers and global training resources supportx his growth and branding as a luxury “travel butler.” For more information, visit www.travellermade.com.

What Makes These Two Cartagena Hotels Stand Out

Tue, 27 May 2025 18:26:12 -0400

Angie Pineda, sales and marketing manager for Hotel Casa San Agustín and Hotel Casa Pestagua, talks with Michela Guzy of Insider Travel Report about Cartagena’s UNESCO-protected old town and the unique appeal of these sister properties just blocks apart. San Agustín is the only Leading Hotels of the World member in Colombia, while Pestagua is part of Relais & Châteaux. Both offer full-service restaurants, pools and spa access, along with a shared private beach escape 45 minutes away. For more information, visit www.hotelcasasanagustin.com and www.hotelcasapestagua.com.

Why Four Seasons Has Two Distinct Hotels in Bogotá

Tue, 27 May 2025 00:13:40 -0400

Natalie Galvis, assistant director of sales for Four Seasons, talks with Michaela Guzy of Insider Travel Report about the brand’s two boutique properties in Bogotá. She explains how Casa Medina offers a historic retreat in the financial district, while Four Seasons Bogotá is set in the city’s lively shopping and nightlife zone. Galvis also shares highlights in dining, spa, and cultural experiences. For more information, visit www.fourseasons.com.

Why This Luxury Travel Advisor Joined Traveller Made

Mon, 26 May 2025 20:12:45 -0400

Dana White, founder of Lead Explorers, talks with Alan Fine of Insider Travel Report about how joining Traveller Made in 2018 transformed her business by connecting her with a global network of vetted DMCs, hoteliers and fellow travel designers. She explains how the supplier-funded, no-cost luxury network supports creativity, collaboration and international reach for boutique creators of travel. Based in New York, Lead Explorers specializes in highly customized, experience-driven itineraries for sophisticated travelers. For more information, visit www.travellermade.com.

Why Traveller Made Travel Advisors Are Valuable to High-End DMCs

Sun, 25 May 2025 19:49:01 -0400

Zach Rabinor, founder and CEO of Journey Mexico, talks with Alan Fine of Insider Travel Report about how Traveller Made—a supplier-funded luxury travel network that is free to qualified travel advisors—helped his business grow into a leading DMC. A charter member since 2013, Rabinor explains how the Traveller Made network’s artisan focus and selective membership make it a top source of high-end clients and an ideal match for his custom travel offerings in Mexico, Colombia and Costa Rica. For more information, visit www.travellermade.com or www.journeymexico.com.

How Accor Is Using Traveller Made to Reach Luxury Clients

Fri, 23 May 2025 13:20:59 -0400

Pascal Visintainer, global chief sales officer for Accor Luxury and Lifestyle, talks with Alan Fine of Insider Travel Report about Accor’s long-term strategy, focusing on partnerships with top travel advisor networks like Traveller Made. He shares how Accor is growing its luxury and lifestyle division, with more than 100 new properties in development and continued investment in iconic brands and experiences. For more information, visit hera.accor.com.

How Accor Is Using Traveller Made to Reach Luxury Clients

Fri, 23 May 2025 01:00:41 -0400

What Makes the Traveller Made Luxury Network Unique?

Fri, 23 May 2025 00:55:11 -0400

Quentin Desurmont, founder and president of Traveller Made, talks with Alan Fine of Insider Travel Report about how the luxury network supports elite travel designers at no cost to them since Traveller Made is entirely supplier funded. He explains how the network emphasizes branding, creativity and personalization over sales volume, and discusses its growing embrace of artificial intelligence as a tool to enhance bespoke service. For more information, visit www.travellermade.com.

How Norwegian Aqua Reinvents the Prima Class Experience

Thu, 22 May 2025 02:15:32 -0400

David Herrera, president and CEO of Norwegian Cruise Line, speaks with Alan Fine of Insider Travel Report about the evolution of the Prima-class experience with Norwegian Aqua, from its expanded spaces and innovative Glow Court to the Aqua Slidecoaster replacing the Prima Speedway racetrack. Herrera also shares upcoming enhancements at Great Stirrup Cay, the brand’s resilience amid global uncertainty, and why the Prince-themed “Revolution” show is his entertainment favorite. For more information, visit www.ncl.com.

Where to Stay in Luxury in an Abbey Overlooking the Hudson

Tue, 20 May 2025 18:06:03 -0400

Garret Corcoran, general manager of the Abbey Inn & Spa, talks with James Shillinglaw of Insider Travel Report about his property, located in a historic convent overlooking the Hudson River in Peekskill, N.Y. With renovated accommodations, a great restaurant and bar, and a fabulous spa, this is truly a five-star retreat just an hour from Manhattan. For more information, visit www.theabbeyinn.com.

How Fora Travel Is Finding New Ways to Sell Travel

Tue, 20 May 2025 17:40:10 -0400

Henley Vazquez, co-founder of New York-based Fora Travel, talks with Amy Tate of Insider Travel about her innovative host agency, which this month opened s pop-up store at 433 West Broadway in New York to get more people interested in buying and selling travel. Vazquez tells us how her Virtuoso-affiliated agency has grown dramatically in sales and number of advisors, even as it introduces new programs and technologies for its members. For more information, visit www.foratravel.com.

What the Numbers Say About Virtuoso Travel Today

Tue, 20 May 2025 17:35:40 -0400

David Kolner, executive vice president of luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report at last week’s Virtuoso Symposium onboard Crystal Serenity about what the numbers say about luxury travel today. Kolner reveals Virtuoso sales numbers this year and into next year, what’s selling well, and how Virtuoso’s agencies are dealing with chaotic times. He also details what destinations and product categories are proving to resilient and what travelers are most concerned about. For more information, visit www.virtuoso.com.

A Boutique Grows in Brooklyn With Gourmet Dining and More

Sat, 17 May 2025 20:08:30 -0400

James Shillinglaw of Insider Travel Report talks with Nik Patel, co-founder of 42 Hotel, and Chef Eric LeVine of the Blackbird Gastro Pub and brand-new Evolution restaurant about their hideaway in Williamsburg, N.Y. With a luxury boutique hotel and two dining outlets this just might be Brooklyn's best best-kept secret—for now. Chef Levigne has created a Brooklyn-themed tasting menu that is both innovative and fun. And Patel has developed a hotel whose name pays homage to his roots in India. For more information, visit https://42hotel.com.

Virtual Roadshows: How Destinations Cater to Destination Weddings, Honeymoons and Romance Travel

Sat, 17 May 2025 19:30:40 -0400

Top destinations around the world can help you plan and execute the perfect destination wedding or honeymoon experience for your clients. Discover the resources these destinations can provide to help you create the ultimate destination wedding or honeymoon. James Shillinglaw of Insider Travel Report moderates a panel including Shana Whyte, senior sales manager for the U.S. Virgin Islands; Nathalie Pinthiere-Brooks, niche markets officer for St. Martin Tourism and Robyn Basso, CTC, senior director, travel industry partnerships for Hawaii Visitors & Convention Bureau.

How to Sell Viva Cruises’ New Luxury Product and More

Thu, 15 May 2025 19:35:33 -0400

John Dennis, vice president of sales for Viva Cruises in the U.S., Canada and South America, talks with Alan Fine of Insider Travel Report about the brand’s growing U.S. presence and evolving product line. He details how Viva’s all-inclusive model delivers strong value with excursions, gratuities, minibar, wine pairings and multiple dining venues included. Dennis also introduces Viva Boutique, a new luxury concept debuting in 2026 on the Seine with more suites, themed itineraries and an elevated onboard experience. For more information, visit www.viva-cruises.com.

Virtual Roadshow: How to Use a Tour Operator or DMC to Plan a Honeymoon or Destination Wedding

Thu, 15 May 2025 02:21:46 -0400

When you think of destination weddings and honeymoons, the first thing that might not come to mind is how a tour operator or destination management company can help you plan the perfect experience. These two top companies can help you and your clients create the top romantic experiences in the destinations they service. James Shillinglaw of Insider Travel Report moderates a panel that includes Kiran Nambiar, senior vice president-sales for Anzcro and Mina Agnos, president of Travelive.

What’s Next for Viva Cruises -- Luxury ”Viva Boutique”

Wed, 14 May 2025 22:38:43 -0400

Andrea Kruse, CEO of Viva Cruises, talks with Alan Fine of Insider Travel Report about the all-inclusive upscale brand’s growth to eight ships since 2018. Kruse outlines updates in design, sustainability, and wellness across the fleet and introduces Viva Boutique, a new luxury concept launching in France with larger suites, regional cuisine, and themed itineraries. For more information, visit www.viva-cruises.com.

Virtual Roadshow: How to Plan the Perfect Honeymoon or Destination Wedding

Wed, 14 May 2025 09:51:53 -0400

You may consider yourself to be an expert in planning honeymoons and destination weddings, but there are always professional resources you can turn to when you need help. This panel features two companies that can inspire, create and develop your destination wedding or honeymoon plan for your clients. James Shillinglaw of Insider Travel Report moderates a panel that includes Jodi Lubin, director of strategic sales for ID Travel Group and Shri Lildharrie, owner of LOVU.

Why TAP Air Portugal Could Be Your Best Way to Get to Europe

Wed, 14 May 2025 00:27:25 -0400

Carlos Antunes, director for the Americas for TAP Air Portugal, talks with James Shillinglaw of Insider Travel Report about TAP’s new routes, including one from LAX opening this week, and other U.S. gateways. He also showcases TAP’s modern aircraft and Lisbon hub as a way to get to the rest of Europe and Africa. Plus TAP has regular sales that offer some of the best fares in the market. For more information, visit www.flytap.com.

Virtual Roadshow: Choosing an All-Inclusive Resort for a Destination Wedding or Honeymoon (Part 2)

Wed, 14 May 2025 00:22:24 -0400

For a destination wedding or honeymoon, the right choice for your clients often is an all-inclusive resort. In this panel, we feature representatives of two all-inclusive properties who give you the lowdown on why their resort is the perfect place to book based on location, facilities and programs. Alan Fine of Insider Travel Report moderates this panel that includes Loreto Lazo, director of romance for Iberostar Hotels & Resorts and Griselda Garcia, sales manager for Almare Luxury All-Inclusive Resort.

Virtual Roadshow: Choosing an All-Inclusive Resort for a Destination Wedding or Honeymoon (Part 1)

Mon, 12 May 2025 16:59:28 -0400

For a destination wedding or honeymoon, the right choice for your clients often is an all-inclusive resort. In this panel, we feature representatives of several all-inclusive properties who give you the lowdown on why their resort is the perfect place to book based on its location, facilities and programs. Alan Fine of Insider Travel Report moderates this panel that includes Yanique Thomas, weddings manager, Princess Hotels & Resorts Jamaica; Ruben Velazquez Robles, business development manager, Ocean by H10 Hotels; Gina Johnson, senior manager-destination weddings, Hilton All-Inclusive and Marina Cabrera, product and operation coordinator Caribbean for Bahia Principe Resorts.

Where Your Clients Can Get a Great Biking Experience-Plus!

Mon, 12 May 2025 14:14:04 -0400

Maria Elena Malpezzi-Price, co-owner of ExperiencePlus! Bike Tours, talks with James Shillinglaw about her bike touring company, which offers cycling adventures throughout Europe, Latin America and the Caribbean. Maria Elena also details how her bike tours are orchestrated, including where guests stay, where they eat, what they see, and what kind of bikes they ride. For more information, visit www.experienceplus.com.

How Courtnie Nichols Took Her Travel Business to the Next Level

Sun, 11 May 2025 16:06:45 -0400

Courtnie Nichols, CEO & founder of TravelBash, talks with James Shillinglaw of Insider Travel Report about how she got into the travel business, grew her group destination weddings niche (Travel Bash), formed a travel club for her best clients (Trvlb), and now is set to offer a new conference on luxury travel (The Biz Huddle) to help her fellow advisors, which will make its debut in July in Austin, Texas. For more information, on Nichols’ businesses, visit www.travelbash.com or www.trvlb.com. For more information on The Biz Huddle or to apply to attend, visit www.thebizhuddle.com.

Rediscover Shangri-La at This Historic Island Paradise in Mauritus

Fri, 09 May 2025 13:50:00 -0400

Frédéric de Marcy Chelin, general manager at Shangri-La Le Touessrok, talks with James Shillinglaw of Insider Travel Report about his famed destination resort on Mauritius. It might seem a long way to go, but for your clients visiting Dubai or South Africa, it’s just a quick flight away to find great beaches, pools, fine dining and sumptuous accommodations at this destination resort. Mauritus native Chelin tells you all about it. For more information, visit www.shangri-la.com.

What’s New at Mandarin Oriental, Munich

Fri, 09 May 2025 07:43:20 -0400

Mark Suter, general manager of the Mandarin Oriental, Munich, speaks with Michaela Guzy of Insider Travel Report about the hotel’s 25th anniversary, new residential expansion, and upcoming pedestrian-friendly enhancements in its central location. Suter highlights the property’s boutique scale with just 73 rooms, its celebrated Matsuhisa restaurant and rooftop bar, and its blend of Bavarian culture and Asian service. He also discusses Munich's walkable attractions, spa offerings, and top local experiences, including Oktoberfest, beer gardens, and the English Garden. For more information, visit www.mandarinoriental.com/munich.

Where Hyatt Is Focused on Hotel Development in the U.S.

Wed, 07 May 2025 21:16:14 -0400

Dan Hansen, head of Americas development and global head of Hyatt Studios, talks with James Shillinglaw of Insider Travel Report about the growing new Hyatt Studio brand and what it offers guests. Hyatt Studios is part of Hyatt Essentials Collection, which includes Caption by Hyatt, Hyatt Place and Hyatt House. Hansen explains the differences between those brands as well as where Hyatt is expanding in other areas. For more information, visit www.hyatt.com.

Why Wales Is the Hot Destination in the U.S. These Days

Wed, 07 May 2025 21:13:50 -0400

Will Cairns, founder of Active England Tours, talks with James Shillinglaw of Insider Travel Report about what his company offers and why increasingly Wales is emerging as a top destination in the U.K. From national parks to castles and other historic attractions, from great accommodations to inventive cuisine, Wales hits all the hot spots—and Active England has the programs to meet the demand. For more information, visit www.activeenglandtours.com.

Finding a Blue Apple on the Beach in Cartagena

Tue, 06 May 2025 19:57:01 -0400

Portia Hart, owner and manager of Blue Apple Beach, talks with James Shillinglaw of Insider Travel Report about her unique sustainable resort located on an island just minutes by boat from Cartagena, Colombia. Hart tells us how she founded the property and why it’s been recognized by readers of Conde Nast Travel and why she herself has been called a pioneer shaping the future of travel. For more information, visit www.blueapplebeach.com.

Reinventing a Landmark Hotel in the Heart of Manhattan

Tue, 06 May 2025 18:57:20 -0400

Simon Chapman, complex general manager of The Benjamin Royal Sonesta, talks with James Shillinglaw of Insider Travel Report, about his historic and recently renovated hotel located in midtown New York on Lexington Avenue. With large, refurbished rooms and a brand-new spa, The Benjamin offers a luxurious experience for guests. And soon, it will get a new restaurant and bar. For more information, visit www.thebenjamin.com.

What’s New on Norwegian’s Newest Prima Plus Class

Mon, 05 May 2025 20:02:55 -0400

John Chernesky, senior vice president of North America sales for Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about Norwegian Aqua, the newest ship in the Prima Plus class. He explains how the design builds on previous ships with expanded public spaces, new dining concepts like Sukhothai and the Indulge Food Hall, and standout attractions including the Aqua Slidecoaster. Chernesky also details luxury upgrades to The Haven, highlights entertainment options including a Prince tribute concert, and outlines current and upcoming itineraries. For more information, visit www.ncl.com.

How Victory Cruises Delivers European-Style Cruising in North America

Mon, 05 May 2025 18:31:45 -0400

Shelly Hartfield, vice president of destinations for Victory Cruise Lines, speaks with Alan Fine of Insider Travel Report about the brand’s curated shore excursions across the Great Lakes and how her team was able to quickly create new experiences during a recent repositioning cruise. She discusses immersive tours that go beyond the top 10 attractions, and shares how Victory’s itineraries cater to American travelers seeking European-style exploration closer to home. For more information, visit www.victorycruiselines.com.

How to Find Your Shangri-La in Toronto

Sun, 04 May 2025 19:12:23 -0400

Kari Koskela, general manager of Shangri-La Toronto, talks with James Shillinglaw of Insider Travel Report about his luxurious designer hotel in the heart of the city. It comes complete with an Italian and Asia restaurant, a buzzing central hotel lobby and a spacious spa. It’s the perfect place to stay when visiting trendy Toronto. For more information, visit www.shangri-la.com/toronto.

Discover the Newly Refurbished Rio Las Vegas

Sun, 04 May 2025 18:45:25 -0400

Patrick Miller, president of Rio Las Vegas, takes James Shillinglaw of Insider Travel Report on a tour of this famed casino resort, which now features renovated rooms, new dining options, new lounges, new shows and a surprising villa complex. At the same time Rio Las Vegas has kept its famed Voodoo Lounge and its signature entertainment. For more information, visit www.riolasvegas.com.

How Spotlight Nevada Promoted the State’s Attractions and Resorts

Thu, 01 May 2025 20:07:31 -0400

Kelly Messina, senior director of leisure sales for the Las Vegas Convention & Visitors Authority, talks with James Shillinglaw of Insider Travel Report about the very first Spotlight Nevada, a new trade event designed to promote resorts and attractions in Las Vegas and the rest of Nevada. On April 13-15, nearly 80 travel advisors gathered with roughly 100 suppliers to meet and experience all the state has to offer. And Spotlight Nevada will return next year. For more information, visit www.spotlightnevada.com or www.visitlasvegas.com.

Discover Miami Beach’s Newest Art-Deco Boutique

Thu, 01 May 2025 18:11:55 -0400

Guillermo Ortega, general manager of Hotel Continental, talks with James Shillinglaw of Insider Travel Report about his newly refurbished art deco boutique property on the famed Collins Avenue in Miami Beach. With fully refurbished rooms, a classic pool area and innovative artwork, this hotel, part of Hilton’s Tapestry Collection, is a great option for your clients. Plus, Ortega will be opening a new speakeasy bar and rooftop bar later this year to make the Miami experience more complete. For more information, visit www.hilton.com/en/hotels/miaupup-hotel-continental-miami-beach.

Discover the Cadillac Hotel on Miami Beach

Wed, 30 Apr 2025 19:19:20 -0400

Craig Richison, area director of sales for Hersha Hospitality Management, which manages the Cadillac Hotel & Beach Club in Miami Beach, talks with James Shillinglaw of Insider Travel Report about this classic art-deco property, great for singles, couples and families. With a large pool area, pool bar and restaurant, a more formal Italian grill and direct access to the beach, the Cadillac, part of Marriott’s Autograph Collection, ticks all the boxes for a great stay in Miami. For more information, visit www.cadillachotelmiamibeach.com.

Where to Find Great Italian Cooking on Miami Beach

Wed, 30 Apr 2025 19:06:35 -0400

Chef Luigi Iannuario, executive chef at Donna Mare Italian Chophouse talks with James Shillinglaw of Insider Travel Report about his brand-new restaurant, which features all the Italian classics and much more. Located in the Cadillac Hotel & Beach Club, this restaurant is one of those great finds that may soon become wildly popular—so book your clients now. For more information, visit www.donnamare.com or www.cadillachotelmiamibeach.com.

How MSC World America Redefines Family Cruising

Wed, 30 Apr 2025 01:59:47 -0400

Matteo Mancini, senior manager of kids and family entertainment for MSC Cruises, talks with Alan Fine of Insider Travel Report aboard the brand-new MSC World America to showcase the ship’s groundbreaking family programming. Mancini discusses the Family Aventura district, the Lego partnership, Guinness World Records events, and innovative attractions like the Cliffhanger swing and sky rail. He also highlights MSC’s popular youth soap opera “Cabin 12006” where the kids get to be the star. For more information, visit www.msccruises.com and www.youtube.com/user/MSCCruisesOfficial.

Victory Cruise Line Makes a Return to the Great Lakes

Tue, 29 Apr 2025 23:19:11 -0400

John Waggoner, CEO of Victory Cruise Line, speaks to Alan Fine of Insider Travel Report about the rechristened Victory I, which made its return to Great Lakes cruising on April 27. The ship, which will be joined by Victory II next month, will sail on Great Lakes cruises between Chicago and Toronto (and the reverse), stopping at Niagara Falls, Cleveland, Detroit, Sault St. Marie, Mackinac Island, Escanaba (Mich.). For more information, visit www.victorycruiselines.com.

How AmaWaterways Made Its Debut in Colombia

Tue, 29 Apr 2025 01:45:44 -0400

Kristin Karst, co-founder and chief brand ambassador for AmaWaterways, talks with James Shillinglaw of Insider Travel Report about the AmaMagdalena, the first river ship to cruise in Colombia. The ship made its debut earlier this month sailing seven-night cruises on a culturally rich and scenic itinerary from Cartagena to Barranquilla (and the reverse). For more information, visit www.amawaterways.com.

Barbados Makes a Play for More Cruises

Tue, 29 Apr 2025 01:40:40 -0400

Andrea Franklin, CEO of Barbados Tourism Marketing Inc., talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami, about her island’s growing cruise business. Franklin attended Seatrade to convince more cruise lines to choose Barbados as a great port of call. For more information, visit www.visitbarbados.org.

How St. Kitts Caters to the Cruise Market

Mon, 28 Apr 2025 00:17:47 -0400

Melnecia Marshall, deputy chief executive officer for the St. Kitts Tourism Authority, talks with James Shillinglaw of Insider Travel Report at Seatrade Cruise Global in Miami about how her island nation works to attract more cruise business. With the ability to take multiple ships of almost any size, great attractions, spectacular beaches and a long history, St. Kitts just might be one of the perfect port of calls in the Caribbean. For more information, visit www.visitstkitts.com.

How Hurtigruten Plans to Get to Net-Zero Cruising

Mon, 28 Apr 2025 00:06:01 -0400

Gerry Larsson-Fedde, chief operating officer of Hurtigruten, talks with James Shillinglaw of Insider Travel Report at Seatrade Cruise Global in Miami about his cruise line’s plan to get to Net-Zero (non-carbon-emitting) cruising as early as 2030. With new ships and new technologies, the Norwegian coastal cruise company is betting it can lead the way to the next generation of cruising. For more information, visit www.hurtigruten.com.

Why the Bahamas Has Focused So Heavily on Cruising

Fri, 25 Apr 2025 00:42:27 -0400

Latia Duncombe, director general of the Bahamas Ministry of Tourism, Investments & Aviation, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about why the Bahamas has focused so heavily on the cruise market, developing Nassau as the top port in the region and developing many private islands for specific cruise lines. She also details a new program to get cruisers and other travelers to experience the Bahamas like a local. For more information, visit www.bahamas.com.

How Aurora Offers a Very Different Kind of Expedition Cruise

Fri, 25 Apr 2025 00:40:09 -0400

David Tanguay, global head of sales for Aurora Expeditions, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about his luxury expedition cruise line, which offers sailings to Antarctica, the Arctic, Greenland, Iceland, Oceania & Asia and Europe. With a crew of explorers and scientists, Aurora offers guests a unique perspective on expedition cruising with some unusual itineraries that can’t be duplicated. For more information, visit www.aurora-expeditions.com.

How a New River Cruise Line Will Serve the Growing Groups Market

Wed, 23 Apr 2025 21:17:09 -0400

Hans Rood, CEO of Transcend Cruises, talks with James Shillinglaw of Insider Travel Report about how his river cruise line is dedicated to group travel, catering to corporate groups, family groups, weddings and full ship charters. Transcend also will feature a new fleet of specially designed river ships that are some of the most innovative in the market. If you’re a group travel specialist, this is exactly the kind of product you need. For more information, visit www.transcendcruises.com.

How Malta Is Becoming Med’s Best Cruise Port

Wed, 23 Apr 2025 21:12:59 -0400

Carlo Micallef, CEO of the Malta Tourism Authority, talks with James Shillinglaw of Insider Travel Report at Seatrade Cruise Global in Miami, about how his island nation is quickly becoming one of the most popular cruise ports in the Mediterranean. With history, spectacular scenery, beaches, picturesque small cities and towns, great food and wine, Malta qualifies as a must-visit destination—and cruise lines are quickly coming the realize it’s an essential port of call. For more information, visit www.visitmalta.com.

Explore the Rivers of China with Century Cruises

Wed, 23 Apr 2025 01:11:46 -0400

David Fredericks, senior vice president-sales and marketing for Century Cruises, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about how Century delivers a luxury river cruise on the Yangtze and other rivers of China. It also offers a series of pre- and post-tour that can give your clients a great travel experience in the rest of China and beyond. For more information, visit www.centurycruise.com.

How Explora Journeys Is Evolving as a Luxury Lifestyle Brand

Wed, 23 Apr 2025 01:09:07 -0400

Explora Journeys’ Anna Nash, global president, and Chris Austin, president-North America, talk with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami, about how their luxury lifestyle brand has evolved since it launched its first ship two years ago. With a second ship now sailing and a third on the way. Explora Journeys is poised to offer even more luxury in its spacious, stylish ships boasting creative cuisine and innovative entertainment. For more information, visit www.explorajourneys.com.

Meet the New CEO of National Geographic-Lindblad Expeditions

Tue, 22 Apr 2025 00:01:47 -0400

Natalya Leahy, CEO of National Geographic-Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about her first few months on the job. Leahy also tells us why she moved from her previous job at Seabourn and why National Geographic-Lindblad Expeditions offered such great opportunity to shape expedition cruising and adventure travel. For more information, visit www.expeditions.com.

How to Discover Nevis with Nevis Sun Tours

Mon, 21 Apr 2025 23:03:45 -0400

Greg Phillip, founder of Nevis Sun Tours, talks with James Shillinglaw of Insider Travel Report at the recent Seatrade Global in Miami about how his local tour operation can help your clients experience the island of Nevis. The former CEO of the Nevis Tourism Authority, Phillip offers comprehensive tours of his home island the adjacent St. Kitts in a way only a local can deliver, from an Alexander Hamilton island tour to walking and cycling programs, plus lots of charming boutique hotels and resorts. For more information, visit www.nevissuntours.com.

Discover the Most Innovative Sailing Ship in the World

Sun, 20 Apr 2025 16:23:50 -0400

Philippe Hetland Brault, CEO of Orient Express Sailing Yachts, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about his upcoming Orient Express Corinthian, the largest luxury sailing yacht in the world, set to debut in 2026. The yacht also will be one of the most sustainable in the cruise business. For more information or to book, call 888-595-0930 or visit www.orient-express.com/sailing.

Explore the World’s Most Exotic Rivers and Seas with Aqua

Sun, 20 Apr 2025 12:20:41 -0400

Francesco Galli Zugaro, CEO of Aqua Expeditions, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about his innovative collection of luxury river ships and yachts sailing the Amazon Peru, Mekong in Vietnam and seas around Indonesia. Zugaro also explains why he sold a big stake in his company to Ponant Explorations. For more information, visit www.aquaexpeditions.com.

Why Margaritaville at Sea Has Locked in the Value Market for Cruising

Thu, 17 Apr 2025 22:59:48 -0400

Ron Gulasky, senior vice president-sales at Margaritaville at Sea, talks with James Shillinglaw of Insider Travel at Seatrade Global in Miami Beach about how his two-ship, Florida-based line has taken the value-oriented cruise market by storm in just two years. Gulasky describes the experiences, the accommodations, the dining and the destinations your clients will find when booking Margaritaville at Sea. For more information, visit www.margaritavilleatsea.com.

How Windstar Is Becoming a Force in Premium Boutique Cruising

Thu, 17 Apr 2025 22:57:17 -0400

Chris Prelog, president of Windstar Cruises, talks with James Shillinglaw of Insider Travel Report at Seatrade Cruise Global in Miami Beach about his boutique premium line’s upcoming two new ships, new itineraries around the world, new partnerships and new dining options that are turning Windstar into great option even for luxury travelers. For more information, visit www.windstarcruises.com .

Mark Conroy On a Life Spent in Cruising

Wed, 16 Apr 2025 22:47:29 -0400

Mark Conroy, veteran cruise executive and now a consultant with Mark S. Conroy & Associates, reflects on life spend in cruising with James Shillinglaw of Insider Travel Report. One of the most popular cruise executives among travel advisors, Conroy has worked for Norwegian Cruise Line, Royal Viking Line, Commodore Cruises, Renaissance Cruises, Radisson and Regent Seven Seas Cruises, and Silversea Cruises. He also has served with some of most legendary cruise executives in the business—a virtual who’s who of cruise icons who have shaped the industry (and we consider Mark to be a cruise icon himself). To connect with him on LinkedIn, visit www.linkedin.com/in/markconroy2.

How Susana McCurdy Found Success with Brownell Travel

Wed, 16 Apr 2025 20:22:26 -0400

Susana McCurdy, owner of McCurdy Luxury Travel in Las Vegas, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about why she joined Brownell Travel, and how the luxury host agency has helped her grow her business. For more information, visit www.brownelltravel.com or https://mccurdyluxurytravel.com.

What Makes Paris’ Hôtel Majestic & Spa Ideal for Families and Wellness

Tue, 15 Apr 2025 23:10:47 -0400

Pierre Pinon, general manager of Hôtel Majestic & Spa, a member of Preferred Hotel's luxury collection, speaks with Alan Fine of Insider Travel Report about the Paris property’s prime location near the Arc de Triomphe, its family ownership, and its evolution from a historic residential building into a luxury hotel. Binot describes rooms and suites, as well as a new seafood-focused restaurant that supports the hotel’s emphasis on wellness. For more information, visit www.majestic-hotel.com.

How Anne Bluntzer’s Agency Found Success with Brownell Travel

Tue, 15 Apr 2025 20:52:13 -0400

Anne Bluntzer, owner of Bluntzer Travel in San Antonio, Texas, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about why she joined host agency Brownell Travel, and what programs it has to help her sell more luxury travel. For more information, visit www.brownelltravel.com or www.bluntzertravel.com.

How The Londoner Blends Art, Film, Culture and Five-Star Hospitality

Mon, 14 Apr 2025 21:51:41 -0400

Patrick Katzenberg, general manager of The Londoner, a Preferred Hotel on London's Leicester Square, speaks with Alan Fine of Insider Travel Report about what makes the property the world’s first “super boutique hotel.” Katzenberg shares how the hotel’s central location, 350 rooms and suites, and eight stories above and below ground create a unique urban resort experience. For more information, visit www.thelondoner.com.

Why Lauren Solas Found the Right Home with Brownell Travel

Mon, 14 Apr 2025 21:49:35 -0400

Lauren Jones, owner of Solas Travels in Long Beach, Calif., a top Brownell-affiliated travel advisor, tells James Shillinglaw of Insider Travel Report why she joined the host agency, what Brownell programs she uses, and how she’s found sales success. For more information, visit www.brownelltravel.com.

How The Palace Hotel Madrid Has Been Restored to Its Former Glory

Sun, 13 Apr 2025 21:15:31 -0400

Matthew Dixon, managing partner of Archer Hotel Management, owner of The Palace Hotel Madrid, talks with James Shillinglaw of Insider Travel Report about how the luxury hotel has been completely renovated, including all rooms, public spaces and restaurants. With an enviable location in the heart of the city, The Palace Hotel, part of Marriott’s Luxury Collection, is close to major art museums, gardens and other attractions. For more information, visit www.thepalacehotelmadrid.com.

How Brownell Selects and Works With Preferred Partners

Sun, 13 Apr 2025 21:12:39 -0400

Cathryn Norton, director of partner relationships at Brownell Travel, and Austin Leatherberry, director of partner opportunities at Brownell Travel, talk with James Shillinglaw of Insider Travel Report about how their luxury host agency selects its preferred partners and how it helps its member travel advisors sell more of their travel products. For more information, visit www.brownelltravel.com.

How Smartvel Delivers the Right Travel Content at the Right Time

Fri, 11 Apr 2025 00:20:52 -0400

Iñigo Valenzuela, founder and CEO of Smartvel, talks with James Shillinglaw of Insider Travel Report about its mission to deliver high quality travel content leveraging artificial and human intelligence to deliver the right content at the right time when each of your customers need it. Smartvel offers b-to-b comprehensive solutions across all channels, sectors and content types. For more information, visit www.smartvel.com.

Meet the Next Generation of Brownell Travel

Fri, 11 Apr 2025 00:18:13 -0400

Margaret Haas, director of advisor development at Brownell Travel, talks with James Shillinglaw of Insider Travel Report about her decision to get into travel with her father, Troy Haas’ host agency—and why she thinks travel and being a travel advisor is such a great opportunity. She also discusses her role at Brownell as director of advisor development. For more information, visit www.brownelltravel.com.

How Exeter International Goes Beyond the Ordinary Europe

Thu, 10 Apr 2025 18:32:09 -0400

Gwen Kozlowski, president of Exeter International, talks with James Shillinglaw of Insider Travel Report about how her company, which began as an Eastern Europe and Russia specialist, now delivers very different kind of luxury experience in many other European countries. For more information, visit www.exeterinternational.com.

How Exeter International Goes Beyond the Ordinary Europe

Thu, 10 Apr 2025 11:17:02 -0400

How Brownell Trains and Supports Its Member Travel Advisors

Thu, 10 Apr 2025 01:53:16 -0400

Kerry Dyer, chief development officer for Brownell Travel, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about how her Virtuoso-affiliated host agency develops its member advisors and turns them into some of the highest producers with the highest incomes in the business. Brownell is the oldest travel agency in America—and one of the most successful. For more information, visit www.brownelltravel.com.

How Brownell Helps Its Travel Advisors Stay on Top

Tue, 08 Apr 2025 22:37:04 -0400

David Harris, president of Brownell Travel, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about how America’s oldest travel agency has updated its operations and continues to help its affiliated travel advisors achieve some of the highest incomes in the business. Harris, who came from outside the industry a little more than two years, also tells us why travel is such a great business. For more information, visit www.brownelltavel.com.

How to Discover Britain in a Very Different Luxurious Way

Tue, 08 Apr 2025 22:34:03 -0400

Nicola Butler, managing director and owner of NoteWorthy, talks with James Shillinglaw about how her boutique luxury travel company delivers unique and exquisite experiences in Britain that really can’t be duplicated. Butler is famed for creating trips that allow clients to see a very different kind of London and the rest of the country. For more information, visit www.noteworthy.co.uk.

Why Brownell Travel Is Really 138 Years Young

Tue, 08 Apr 2025 01:28:52 -0400

Troy Haas, CEO of Brownell Travel, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about his truly historic and innovative host agency, which dates from 1887. A founding member of Virtuoso, Brownell has remained a leader in an evolving travel industry—and its affiliated travel advisors continue to have some of the highest incomes in the business. For more information, visit www.brownelltravel.com.

What Should Travel Advisors Know About Selling Norwegian Aqua?

Tue, 08 Apr 2025 01:25:14 -0400

Mark Kansley, senior vice president of hotel operations for Norwegian Cruise Line, speaks with Alan Fine of Insider Travel Report aboard the new Norwegian Aqua about the ship’s expanded pool deck, enhanced atrium, upgraded cabins, multigenerational amenities, and entertainment, including “Revolution," a Prince tribute stage show. Kansley also discusses culinary additions including a Thai venue and plant-based outlet, and shares how Aqua was purpose-built for warm-weather cruising in the Caribbean. For more information, visit www.ncl.com or www.norwegiancentral.com.

What to Experience on an Avalon Bordeaux River Cruise

Sun, 06 Apr 2025 08:52:58 -0400

Gail Walter, cruise director on Avalon's Artistry II, talks with James Shillinglaw of Insider Travel Report about all the tours and activities guests can experience on Avalon’s new Bordeaux River cruise. Walter details the sites, the sounds and, yes, the wine that guests can sample during visits to top Bordeaux vineyards. For more information, visit www.avalonwaterways.com and www.traveladvisorportal.com.

Get a Preview of Four Seasons Yachts Set to Launch in January 2026

Sun, 06 Apr 2025 08:39:09 -0400

Nils Lindstad of Four Seasons Yachts gives James Shillinglaw of Insider Travel Report an update on the status of the eagerly anticipated Four Seasons I, which is now on track to launch on revenue voyages in January 2026. Lindstad, who is vice president-business development and sales excellence for Marc-Henry Cruise Holdings Ltd,, owner and joint operator of Four Seasons Yachts, says despite some management changes last year, Four Season I will launch on schedule and with all the innovations guests expect from a revolutionary ship. For more information, visit www.fourseasonyachts.com.

How Tauck Does the Danube in Style

Thu, 03 Apr 2025 18:57:54 -0400

Nick Coward, cruise director on Tauck Savor, talks with James Shillinglaw of Insider Travel Report about how Tauck stages its Danube River experience in Austria, Slovakia and Germany. Coward reviews the ports, the tours and the experiences Tauck delivers on a modified upper Danube sailing. For more information, visit www.tauck.com.

How Huttopia Gets Your Clients Back to Nature

Wed, 02 Apr 2025 19:49:12 -0400

Céline Bossanne, co-founder of Huttopia, and Amelia Brouhard, North American chief sales & marketing officer, talks with James Shillinglaw of Insider Travel Report about their unique company, which offers upscale (and commissionable) camping in tents and cabins across the great mountains and parks of the U.S., Canada and Europe. For more information, visit www.huttopia.com.

Virtual Roadshows: Selling Adventure & Expedition Travel Keynote

Wed, 02 Apr 2025 18:59:59 -0400

Capt. Dan Blanchard talks with James Shillinglaw, editor in chief of Insider Travel Report, about how he formed UnCruise Adventures, a U.S. flagged adventure cruise company that offers sailings in Alaska, Pacific Northwest, Hawaii, Costa Rica, and Mexico’s Sea of Cortez. Blanchard tells us how he built up UnCruise, how it as expanded into new regions, and what the experience is onboard his ships. He also gives us his take on how adventure travel has changed since he started in the business. For more information, visit www.uncruise.com.

Virtual Roadshow: How Top Destinations Cater to the Adventure Traveler Today (Part 1)

Wed, 02 Apr 2025 18:59:52 -0400

Johanna Gonzalez, leisure sales manager, Discover Puerto Rico, www.discoverpuertorico.com

Gregg Truman, head of North America, Saudi Tourism Authority, https://www.visitsaudi.com.

Melanie Schenkel, Aussie specialist program manager, Tourism Australia, www.australia.com

Anna Cecilia Santos, head of marketing and trade relations, Mato Grosso du Sol and Iguassu, Brazil, anna.cecilia@globalvisionaccess.com

Virtual Roadshow: What Makes for a Great Exploration Cruise Today Beyond the Poles?

Wed, 02 Apr 2025 18:59:38 -0400

There’s a new kind of cruise emerging known as the Exploration cruise, where guests visit remote islands, out of the way countries, off-the-beaten path destinations. This panel examines all the non-polar cruises available in the market today and how to sell them. James Shillinglaw moderates the following panel:

Nazli Del Mar Rodriguez, Marketing and Sales Manager, Australis, www.australis.com

Linn Wilson, Regional Sales Manager, North America East, Hurtigruten, www.hurtigruten.com

Kelly Predmesky, Director of National Accounts, Swan Hellenic, www.swanhellenic.com

How to Sell Avalon’s New Bordeaux River Cruise

Wed, 02 Apr 2025 14:00:16 -0400

Camille Olivere, chief sales officer for Globus family of brands, which includes Avalon Waterways, talks with James Shillinglaw of Insider Travel Report aboard the Avalon Artistry II about Avalon’s new Bordeaux river cruise. Olivere tells you how to sell this new itinerary, which includes magnificent city of Bordeaux itself and the famous vineyards of the region, where your clients can go biking, hiking, tasting exploring and more. For more information, visit www.avalonwaterways.com.

Avalon Makes Its Debut in Bordeaux

Tue, 01 Apr 2025 18:42:12 -0400

Pam Hoffee, president of Avalon Waterways, talks with James Shillinglaw of Insider Travel Report on Avalon Artistry II, the rivership that Avalon uses for its brand new Bordeaux sailing. Hoffee details the ship andand the tours on this wonderful cruise that explores one of the great wine destinations in the world. For more information, visit www.avalonwaterways.com.

How to Sell a Tauck River Cruise on the Danube

Tue, 01 Apr 2025 17:38:43 -0400

Shauna Reilly, director of sales and trade marketing for Tauck, talks with James Shillinglaw of Insider Travel Report onboard Tauck Savor on a Danube River cruise. Reilly suggests new ways you can better sell a Tauck river cruise, from the accommodations, the dining and (of course) the tours. For more information, visit www.tauck.com.

How Celestyal Cruised the Gulf of Arabia

Mon, 31 Mar 2025 23:06:34 -0400

Lee Haskell, chief commercial officer for Celestyal Cruises, talks with James Shillinglaw of Insider Travel Report about his company’s recently completed season cruising the Gulf of Arabia. He also previews the season where Celestyal will sail two ships in the Aegean and Adriatic. For more Information, visit www.celestyal.com.

How to Cruise the Rivers of India in Luxury

Mon, 31 Mar 2025 23:03:44 -0400

Arjun Sinsinwar, chief inspiration officer for Antara Boutique River Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Vienna about what his company offers on the Ganges and other waterways of India. For more information, visit www.antaracruises.com.

Behind Amadeus’ Innovative and Elegant River Ships

Sun, 30 Mar 2025 05:39:39 -0400

Marcus Leskover, executive vice president of Amadeus River Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo, where his new Amadeus Nova proved to be a hit among travel advisors attending the show. Vienna-based Amadeus is one of the oldest river cruise companies in the world, but it has some of the newest ships, including the new Nova and upcoming Amadeus Aurea. For more information, visit www.amadeus-rivercruises.com.

How Riviera Travel Markets to Groups and Solos on European Rivers

Thu, 27 Mar 2025 18:04:44 -0400

Marilyn Conroy, senior vice president-business development for Riviera Travel, formerly known in the U.S. as Riviera River Cruises, talks with James Shillinglaw of Insider Travel Report at this month’s ASTA River Cruise Expo in Vienna. Conroy talks about Riviera’s rebranding and what the reaction has been from the trade. She also explains Riviera’s group and solo travel promotions as the company appeals to major segments of the market. For more information, visit www.rivierarivercruises.com or www.rivieratravel.com.

How Riverside Pushes the Boundaries of Luxury on the Rivers of Europe

Wed, 26 Mar 2025 19:49:36 -0400

Jen Halboth, CEO of Riverside Luxury Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Vienna about her luxury river cruise brand’s progress as it grows on the rivers of Europe. With three ships now, including the famed Riverside Mozart, Riverside is working to deliver the best luxury experience on the river. Halboth details the ships, the itineraries and what’s new for 2025 and beyond. For more information, visit www.riverside-cruises.com.

Virtual Roadshow: What Makes for a Great Polar Expedition Cruise Today?

Tue, 25 Mar 2025 19:04:56 -0400

Top polar expedition cruise executives tell you what differentiates their cruise products and how to sell them to your clients. They detail the polar products, the target clients, and the trends in adventure and expedition travel. James Shillinglaw moderates the panel, which includes Kris Enderson, head of sales-North America, Aurora Expeditions; Carla Brake, senior director of sales, HX; and Toto Vermue, sales account manager, Oceanwide Expeditions.

How Riviera Will Now Sell Much More Than River Cruising

Tue, 25 Mar 2025 17:07:39 -0400

Stuart Milan, president of North America for Riviera Travel, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo, held in Vienna earlier this month. Milan tells us how the newly rebranded Riviera Travel (formerly Riviera River Cruises) will now sell European river cruises, tours, hotels, transfers and much more through travel advisors in the U.S. and Canada, much as its British-based parent does in the U.K. For more information, visit www.rivierarivercruises.com and www.rivieratravel.com.

Virtual Roadshows Panel: How Top Destinations Cater to the Adventure Traveler (Part 2)

Mon, 24 Mar 2025 18:10:56 -0400

Top destination executives tell you about the adventure travel opportunities they have that travel advisors can sell. They detail the places, the kinds of adventure travel experiences and how advisors can better understand what they have to offer. Alan Fine moderates the panel, which includes Ernst Flach, representative for MMGY Global (Visit Rwanda & Costa Rica Tourism Board); Stu Lukes, West Coast sales representative, Antipodal; Ana Kammerer, sales and marketing manager, Emerging Destinations; Nicole Graham, market development manager, Visit Scotland; and Milijana Boryojevic, director, Korcula Tourist Board.

Where Tauck Will Take Your Clients on the Rivers of Europe

Mon, 24 Mar 2025 17:09:49 -0400

Steve Spivak, vice president of sales and reservations for Tauck, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo about his company’s growing roster of river cruise experiences. Spivak showcases new itineraries, new ships and more coming online as he reveals the “Tauck” difference on the rivers of Europe and beyond. For more information, visit www.tauck.com.

Virtual Roadshows: What Is a Great Adventure Tour Today?

Mon, 24 Mar 2025 00:00:30 -0400

The adventure tour business is booming and top operators keep coming up with new ways to explore exotic destinations. This panel examines the products in the market today and how you can sell them to an increasingly diverse customer base. Alan Fine moderates the following panel: Kiran Nambiar, senior vice president-sales, ANZCRO; Danielle Martins, sales support manager, Collette; Wendy Mills, business development manager-Eastern Canada/USA, Exodus Adventure Travels; Kazundra Brown, senior key partnerships manager, Intrepid Travel; and Simon Jones, business development director for Africa, Ultimate Jet Vacations.

Where Scenic Group Is Heading on the Rivers of the World

Sat, 22 Mar 2025 11:32:16 -0400

Ken Muscat, president of Scenic Group U.S.A & Latin America) talks with James Shillinglaw of Insider Travel Report about where his two river cruise brands, Scenic and Emerald, will sail in 2025 and beyond. Muscat reviews the new ships and itineraries on the horizon. He also updates us on his luxury yacht products for both Scenic and Emerald. For more information, visit www.scenicusa.com and www.emeraldcruises.com.

What the Future Holds for AmaWaterways

Thu, 20 Mar 2025 20:50:04 -0400

Kristen Karst, co-founder, co-owner and chief brand ambassador for AmaWaterways, talks with James Shillinglaw of Insider Travel Report about her luxury river cruise line’s plans for new ships, new itineraries and a whole new river. Karst details plans for a second AmaMagna class ship, named AmaRudi after her co-founder and husband, Rudi Schreiner, and provides an update on plans to start river cruising on the Magdalena River in Colombia later this spring. For more information, visit www.amawaterways.com.

Why Riviera Travel Is Expanding in North American

Thu, 20 Mar 2025 20:17:33 -0400

Phil Hullah, CEO of U.K.-based Riviera Travel, talks with James Shillinglaw of Insider Travel Report about his company’s expansion into the U.S. market. Beginning with Riviera River Cruises six years ago as Riviera River Cruises, Riviera Travel has rebranded and named a president-North America as it seeks to sell more than just river cruises in the North American market. Hullah explains Riviera’s strategy and why he believes his company offers value travel products for travelers in the U.S. and Canada that travel advisors can sell. For more information, visit www.rivierarivercruises or www.rivieratravel.com.

How ASTA Staged a Fourth Successful River Cruise Expo in Vienna

Wed, 19 Mar 2025 21:52:59 -0400

Zane Kerby, ASTA’s president and CEO, talks with James Shillinglaw of Insider Travel Report about last week’s ASTA River Cruise Expo in Vienna. The event attracted roughly 1,300 ASTA member travel advisors and 300 river cruise suppliers, destinations and media. It also showcased more than 16 river ships and gave advisors a chance to compare the many products on the rivers of Europe. For more information, visit www.astarivercruiseexpo.com or www.asta.org.

That’s Entertainment Aboard Celestyal Journey

Wed, 19 Mar 2025 21:40:55 -0400

Teresa, our cruise director on Celestyal Journey earlier this month, talks with James Shillinglaw of Insider Travel Report about the wide array of entertainment available on the ship during a new cruise of the Gulf of Arabia. With nightly production shows staring an all-Cuban cast and lots of music and even magic in lounges throughout the ship, entertainment is a surprising highlight on Celestyal Journey. For more information, visit www.celestyal.com.

Why the Hilton Cancun All-Inclusive Resort is Ideal for Families and Groups

Wed, 19 Mar 2025 01:11:17 -0400

Felix Schlokat, general manager of the Hilton Cancun, speaks with Alan Fine of Insider Travel Report about the resort’s modern design, offering 715 rooms and suites, oceanfront views, and a compact layout ideal for families, couples and social groups. Schlokat highlights the resort’s diverse dining options, including themed restaurants, surprise fitness activations like silent DJ spin classes and sea aerobics, a robust entertainment program, and the convenience of the all-inclusive model designed for guests to relax without ever needing their wallet. For more information, visit www.hilton.com.

How Celestyal Explores the Gulf of Arabia

Wed, 19 Mar 2025 01:09:09 -0400

Anna Gregori, vice president-brand, marketing and customer experience for Celestyal Cruises, talks with James Shillinglaw of Insider Travel Report about the ports and destinations visited by Celestyal Journey during its new Gulf of Arabia cruise. The ship departs Doha, Qatar and visits Bahrain, Dubai, Oman and Abu Dhabi with special experiences delivered in every port, including visits to mosques, souks, a dune drive, a dune dinner, a trip to the tallest building in the world, a dhow sailing and more. For more information, visit www.celestyal.com.

How Hilton is Expanding All-Inclusive Resorts in Cancun & Beyond

Mon, 17 Mar 2025 23:35:11 -0400

Nicole Tilzer, vice president of all-inclusive resort strategy for Hilton, and Alejandro Larrondo, general manager of Hilton Cancun Mar Caribe, speak with Alan Fine of Insider Travel Report about the brand’s distinct and passionate approach to all-inclusive hospitality. Larrondo describes the unique offerings at Hilton Cancun Mar Caribe, its elevated Enclave rooms, curated dining experiences and vibrant entertainment. Tilzer also shares updates on Hilton’s growing all-inclusive portfolio, including properties in the Dominican Republic, Cancun, Greece and Turkey. For more information, visit www.hilton.com.

Catching Up with the Kempinski Hotel Corvinus Budapest

Mon, 17 Mar 2025 23:32:48 -0400

Stephan Interthal, general manager of Kempinski Hotel Corvinus Budapest, talks with James Shillinglaw of Insider Travel Report about what’s new at his property located in the heart of the city. With recently renovated rooms, two great restaurants, including a Nobu, and a trendy bar, the Kempinski continues to raise the bar for luxury hotels in the Hungarian capital. For more information, visit www.kempinski.com/en/hotel-corvinus-budapest.

How One Family Keeps Coffee Traditions Alive in the Azores

Sun, 16 Mar 2025 17:14:43 -0400

Dina Nunes of Café Nunes, a family-run coffee shop and farm in São Jorge, Azores, talks with Jennifer Lutz of Insider Travel Report about the island’s unique coffee-growing process. Nunes explains how São Jorge’s microclimate supports coffee cultivation at low altitudes, the farm’s sustainable, chemical-free methods, and its artisanal approach to harvesting and processing beans. She also highlights coffee tours, handmade textile orders, and adventure activities available through her tourism company, Discover Experience. For more information, visit https://byacores.com/en/cafe-nunes.

Why JOYÀ at Vidanta is a One-of-a-Kind Cirque du Soleil Show

Sun, 16 Mar 2025 17:07:30 -0400

Caroline Sicard, artistic director for Cirque du Soleil at Vidanta World Riviera Maya in Mexico, speaks with Sherman Dejon of Insider Travel Report about JOYÀ, the resort's immersive residency show. Sicard shares insights on the production’s evolving storyline, Mexican cultural influences, live music, intricate costumes and the purpose-built theater. She also highlights the VIP experience, pre-show dinner, and why JOYÀ is an unforgettable experience for all ages. For more information, visit www.cirquedusoleil.com/joya.

Why Magnolia Hotel Is Perfect for Nature Lovers in the Azores

Fri, 14 Mar 2025 00:21:40 -0400

Pedro Fernande, of Magnolia Hotel in São Jorge, Azores, talks with Jennifer Lutz of Insider Travel Report about the hotel's personalized hospitality, local culinary offerings, and commitment to sustainability. Fernandez highlights the property's tranquil setting, farm-to-table breakfasts, and immersive guest experiences, such as foraging for cocktail ingredients. For more details, visit www.magnoliahotel.com.

Why Jungle Aqua Experience Is More Than Just a Water Park

Fri, 14 Mar 2025 00:06:12 -0400

Alejandro Fuentes, operations manager for the Jungle Aqua Experience at Vidanta World Riviera Maya, talks with Sherman DeJon of Insider Travel Report about the luxury water park’s attractions for all ages. Fuentes highlights the park’s thrill slides, family-friendly raft rides, and interactive kids’ zones, including the Rain Fortress. He also discusses the park’s safety measures, cabana rentals, VIP services, spa amenities, dining options, and unique features like the longest lazy river in Latin America. For more details, visit www.vidanta.com.

How Vidanta Riviera Maya Offers a One Stop Shop Resort Experience

Thu, 13 Mar 2025 01:44:32 -0400

Franco Pedone, cluster general manager at VidantaWorld Riviera Maya, talks with Sherman DeJon of Insider Travel Report about the 1,000-acre property’s diverse accommodations, including the new 52-suite Jungle Park Hotel, more than 40 dining options, multiple pools, an exclusive Cirque du Soleil theater and the Jungle Aqua Experience water park. Pedone also discusses the resort’s jungle setting, sustainability efforts, and the immersive guest experiences available. For more information, visit vidanta.com.

How the Azores Became a Top Sustainable Destination

Thu, 13 Mar 2025 01:31:57 -0400

Luis Capdeville, president and chairman of Visit Azores, talks with Jennifer Lutz of Insider Travel Report about the islands’ sustainability efforts, its recognition as one of the world's best adventure destinations, and the exclusive experiences offered in the Azores. Capdeville also highlights the diversity of the nine islands, visitor trends and the region’s approach to maintaining responsible tourism. For more information, visit visitazores.com.

How The Venice Venice Hotel Blends Art, Design and Hospitality

Tue, 11 Mar 2025 23:38:34 -0400

Bianca Bonaldi, art and arts & crafts expert at The Venice Venice Hotel, talks with Michela Guzy of Insider Travel Report about the property's design, sustainability and guest experience. Bonaldi discusses the hotel's curated art and design collection, its commitment to supporting local artisans, and the immersive retail experience for guests. She also highlights the hotel's role in hosting fashion and cultural events. For more information, visit venicevenice.com.

Where to Find the Ultimate Wellness Resort for Your Clients

Tue, 11 Mar 2025 23:29:28 -0400

Alfredo Bataller, owner and CEO of SHA Wellness Resorts, talks with James Shillinglaw about his new group of luxury uber-wellness resorts, which has properties in Spain and Mexico, and soon in Dubai. Bataller details the customized week-long wellness programs that each of his resorts delivers to a high-end client base. For more information, visit www.SHAWellness.com.

Discover Mexico’s First All-Inclusive SLS Resort

Tue, 11 Mar 2025 01:17:24 -0400

Jan Hundrieser, general manager of SLS Playa Mujeres talks with James Shillinglaw of Insider Travel Report about his new luxury resort just north of Cancun. The first luxury all-inclusive resort from SLS, this property is designed for families, couples and solo travelers. Hundrieser showcases the resort’s many restaurants with diverse cuisine, a large spa, and a great pool and beach area. For more information, visit https://slshotels.com/playa-mujeres.

How First in Service Works for Top Travel Advisors

Mon, 10 Mar 2025 23:15:04 -0400

Insider Travel Report’s James Shillinglaw talks with two top First in Service travel advisors, Melissa Wu and Yaron Yarimi, about why they joined the host agency and what programs and services have helped them become more profitable, and what of travel they specialize in. See both interviews back-to-back on Insider Travel Report. For more information, visit www.firstinservice.com.

Behind Accor’s Strategy to Dominate Luxury & Lifestyle Brands

Sun, 09 Mar 2025 20:55:07 -0400

Pascal Visintainer, senior vice president-global sales, luxury & lifestyle brands for Accor, sits down with James Shillinglaw of Insider Travel Report to talk about his hotel conglomerate’s plans to reach into all segments of luxury and lifestyle with new hotels, new luxury trains and even a luxury yacht. From the upcoming Orient Express Corinthian, the world’s largest sailing yacht, to La Dolce Vita, the new Italian luxury train, to new hotels like the SLS Playa Mujeres inclusive resort, Accor has all the bases covered. For more information, visit www.orient-express.com, www.evermoreresort.com and www.accor.com.

What First in Service Has in Store for Its Member Advisors

Sun, 09 Mar 2025 20:45:43 -0400

Fernando Gonzalez, CEO of First in Service T (F1S), and Gina Gabbard, chief strategy officer, talk with James Shillinglaw of Insider Travel Report at the third annual conference for the nearly 35-year-old, Virtuoso-affiliated host agency. Gonzalez and Gabbard reveal new programs, new hires and new strategies aimed at making travel advisor members more profitable than ever. For more information, visit www.firstinservice.com.

How to Discover Calabria and Much More of Italy

Fri, 07 Mar 2025 00:15:28 -0500

Cherrye Moore, founder and president of My Bella Vita, talks with James Shillinglaw of Insider Travel Report about her family-run tour operator, which specializes in programs to Calabria, the region of Italy at the bottom of the “boot.” Moore’s company, which she started with her husband, a native Calabrian, explores a destination that just could be the next big thing in Italy. My Bella Vita also offers tours of Sicily and Malta. For more information, visit www.mybellavita.com

Our Return to The Chatwal New York Now Part of Hyatt

Fri, 07 Mar 2025 00:05:57 -0500

Sebastian Gurevich, hotel manager for The Chatwal New York, talks with James Shillinglaw of Insider Travel Report about how his hotel has evolved since it became part of Hyatt’s Unbound Collection. One of our favorite properties in the Broadway district, The Chatwal has kept its sumptuous art-deco suites, public rooms, restaurant and bar—and added a special new suite paying tribute to “The Outsiders,” the Tony award-winning musical. The suite will remain until at least the end of the year—or even as long as the show runs. For more information, visit www.thechatwalny.com or www.hyatt.com

Our Return to The Chatwal New York Now Part of Hyatt

Thu, 06 Mar 2025 23:51:40 -0500

How Octant Douro Valley Showcases Local Flavors

Thu, 06 Mar 2025 01:13:10 -0500

Darcio Henriques, executive chef of Octant Douro Valley, talks with Michaela Guzy of Insider Travel Report about the hotel's culinary philosophy and sustainability efforts. Henriques highlights the focus on locally sourced ingredients, diverse dining experiences, and the upcoming addition of 20 new villas in May. He also discusses regional wine pairings, signature dishes and the hotel's eco-friendly initiatives. For more information, visit www.octanthotels.com.

Your Hotel Base to Explore the North East of England

Wed, 05 Mar 2025 23:29:38 -0500

Mark Steadman, general manager of Macdonald Linden Hall Golf and Spa, talks with James Shillinglaw of Insider Travel Report about his full-service resort located on a country estate near Newcastle, England. Guests staying at the property can explore the many attractions in Northumberland and then retreat to the hotel’s spa or play golf at its country club. For more information, www.macdonaldhotels.co.uk/linden-hall.

How Delta Vacations Can Fill Your Clients’ Vacation Needs

Wed, 05 Mar 2025 01:08:07 -0500

Kama Winters, president of Delta Vacations, talks with James Shillinglaw of Insider Travel Report about how her wholesale travel package company has grown but continues to support the travel agency trade. Winters details the new destinations served by Delta Vacations as its parent airline expands its route network. She also reveals the latest travel advisor support programs, including the return of Delta Vacations University this fall, and a veteran call center with experienced agents. For more information, visit www.deltavacations.com.

Why You Should Visit Newcastle in England’s North East

Wed, 05 Mar 2025 00:57:33 -0500

Ian Thomas, chief operating officer for Newcastle Gateshead Initiative, talks with James Shillinglaw of Insider Travel Report about the many charms and attractions of this city in the North East of England. Formerly known for coal and industry, Newcastle has emerged as a center of education, culture, history and innovative architecture—and yes, it has a pretty good football (soccer) team, too. For more information, visit www.ngi.org.uk or www.visitbritain.com.

Discover an Outdoor Museum of England’s North East at Beamish

Mon, 03 Mar 2025 21:25:03 -0500

Cat, our guide at the Beamish Museum, talks with James Shillinglaw of Insider Travel Report, this open-air museum, which brings the history of North East England to life at its 1820s Pockerley, 1900s Town, 1900s Pit Village, 1940s Farm, 1950s Town and 1950s Spain’s Field Farm exhibit areas. For more information, visit www.beamish.org.uk.

How One of the Original Dubai Resorts Is Staying in the Game

Mon, 03 Mar 2025 21:24:48 -0500

Mohamad El-Algoury, general manager of Sheraton Jumeirah Beach, talks with James Shillinglaw of Insider Travel Report about how his property has renovated and revamped to keep up with the wave of new resorts in Dubai. Located on Jumeirah Beach, this property offers new accommodations, multiple restaurants and a renovated pool and spa. For more information, visit www.marriott.com.

Discover the Heart of Religious England at the Auckland Project

Mon, 03 Mar 2025 00:23:26 -0500

Catherine Hodgeson, head of marketing and communications for the Auckland Project, talks with James Shillinglaw of Insider Travel Report about this historic attraction in North East England that includes Auckland Palace, former home of the Archbishop of Auckland, and the Faith Museum. Discover a historic town, palace and fascinating museum that has been the heart of the Anglican religion for hundreds of years. For more information, visit https://aucklandproject.org.

What Former NCL CEO Andy Stuart Is Up to Now

Mon, 03 Mar 2025 00:14:13 -0500

Andy Stuart, former president and CEO of Norwegian Cruise Line (NCL) and now co-chairman of host agency Trevello Travel Group, talks with James Shillinglaw of Insider Travel Report about what he’s been up to since he left NCL in 2019. Now Stuart, long known as a supporter of the travel agency business, has ended up as co-chairman and investor in Trevello, a Canadian host travel agency that is now expanding into the U.S. through the acquisition of Gifted Travel Network. For more information, visit www.trevello.com.

How FCC Angkor by Avani Blends Heritage and Modern Comfort

Thu, 27 Feb 2025 22:27:24 -0500

Jacques Varet, general manager of FCC Angkor by Avani in Cambodia, talks with Benjamin Bass of Insider Travel Report about how the property preserves its French colonial heritage while integrating modern amenities, sustainability initiatives, and locally sourced materials. Varet also highlights the hotel's dining experiences, wellness offerings, cultural programs, and its commitment to providing an authentic Cambodian experience. For more information, visit www.avanihotels.com/en/angkor.

Discover the Charms of the City of Durham

Thu, 27 Feb 2025 17:39:59 -0500

Anna Unger, our guide from Newcastle Tour Company, gives James Shillinglaw of Insider Travel Report a tour of the city of Durham, with its magnificent cathedral, castle, medieval old town, and walking trails on the banks of the River Wear. A university town with lots of pubs and restaurants, Durham is also a great to explore the North East of England. For more information, visit www.thisisdurham.com, www.newcastletourcompany.comor www.visitbritain.com.

How to Combine Whisky with Anglo-Saxon History

Wed, 26 Feb 2025 20:10:27 -0500

Dr. Chris Ferguson, visitor experience director at Ad Gefrin, talks with James Shillinglaw of Insider Travel Report about his unique museum and whisky distillery in the heart of Northumberland in England. Ad Gefrin features a museum showcasing the history of the Anglo-Saxon people, but it also has a distillery that you can tour and taste some great single malt whisky, plus a wonderful restaurant with local specialties. For more information, visit https://adgefrin.co.uk or www.visitbritain.com.

Discover the Great Movie Backlot That Is London

Wed, 26 Feb 2025 19:14:22 -0500

Michael, our guide from Brit Movie Tours, takes James Shillinglaw of Insider Travel Report, on a tour of the great movie locations of London, visiting the “sets” for “Mission Impossible,” “Harry Potter,” “Bridget Jones,” “Paddington” and a whole lot more. Visit Britain’s new “Starring Great Britain” campaign is focused on the movies, so this is just the right tour to take at the right time. For more information, visit www.britmovietours.com or www.visitbritain.com.

How Apurva Kempinski Bali Blends Tradition and Modern Luxury

Tue, 25 Feb 2025 21:29:34 -0500

Vincent Guironnet, general manager for the Apurva Kempinski Bali, talks with Benjamin Bass of Insider Travel Report about the property's Indonesian architectural influences, sustainability initiatives and commitment to delivering luxury experiences, including its hydroponic gardens, regenerative agriculture and cultural engagement programs. Guironnet also highlights the resort's dining options, wellness philosophy and goal of achieving carbon neutrality. For more information, visit www.kempinski.com/en/bali/the-apurva-kempinski-bali.

How to Experience Hampton Court and the Palaces of Britain

Tue, 25 Feb 2025 21:03:50 -0500

Nicola Andrews, palaces group director at Historic Royal Palaces, talks with James Shillinglaw of Insider Travel Report about Hampton Court Palace, famed as the residence of Henry VIII. Andrews explains how you can set up visits to Hampton Court and other royal palaces in Britain. For more information, visit www.hrp.org.uk or www.visitbritain.com.

How Intrepid Travel Is Dramatically Growing Its Adventure Tour Business

Mon, 24 Feb 2025 23:28:24 -0500

James Thornton, CEO of Intrepid Travel, talks with James Shillinglaw of Insider Travel Report about his growing adventure tour operator. Intrepid just completed its largest acquisition to date by purchasing Swadee Reizen, which offers bike tours and more in the Netherlands. It also just moved its North American headquarters to Denver, and it now offers tour programs in nearly every country in the world. For more information, visit www.intrepidtravel.com.

Discover the Ultimate Edinburgh Boutique Hotel on Princes Street

Mon, 24 Feb 2025 22:15:11 -0500

Malcolm Hendry, managing director of 100 Princes Street hotel, talks with James Shillinglaw about his intimate luxury boutique property located on Princes Street with spectacular views of Edinburgh Castle. With just 30 luxurious rooms, this Red Carnation hotel delivers personalized service, with its sumptuous lounge and bar open for breakfast, lunch, tea and dinner. And yes, we enjoyed a single malt with Malcolm to close out the evening. For more information, visit https://100princes-street.com or www.redcarnationhotels.com.

Discover the Marvelous History of One of the Great Castles of England

Sun, 23 Feb 2025 23:05:29 -0500

Claire Watson Armstrong, owner of Bamburgh Castle, talks with James Shillinglaw of Insider Travel Report about her family’s medieval fort on the coast of Northumberland in the North East of England. Armstrong details the history of the castle, how her family came to own it, and yes, there have been a few great movies filmed here—and you can even stay in the castle. For more information, visit www.bamburghcastle.com.

Why 2025 Will Be a Big Year for Ireland Travel

Sun, 23 Feb 2025 22:54:10 -0500

Allison Metcalf, executive vice president for North America for Tourism Ireland, and Siobhan McManany, director of markets and partnerships, talk with Alan Fine of Insider Travel Report about Tourism Ireland’s marketing initiatives for 2025. They discuss Ireland's tourism growth, increased flight access, expanded hotel options, and new travel experiences, including food tours, outdoor adventures, film tourism, and major sporting events like the Open Championship and the upcoming NFL game in Dublin. They also highlight off-season travel opportunities, ongoing partnerships with U.S. tour operators, and resources available for travel advisors. For more information, visit www.tourismireland.com/trade.

Where to Find “Hidden Uganda” with Peter Greenberg

Thu, 20 Feb 2025 23:23:01 -0500

Peter Greenberg, travel editor for CBS News among other travel-related ventures, talks with James Shillinglaw of Insider Travel Report, about his new “Hidden Uganda” travel documentary, which premiers this weekend on many PBS stations across the country. Part of a series of TV programs exploring new and off-the-beaten-track destinations, “Hidden Uganda” provides a look at the culture, the food, the wildlife and natural attractions of this African country in a way only Greenberg can deliver. For more information, visit www.petergreenberg.com.

What Vicki Stubing Thinks About of Princess’ Love by Britto

Thu, 20 Feb 2025 23:07:08 -0500

Jill Wheelan, brand ambassador for Princess Cruises, talks with James Shillinglaw of Insider Travel Report about the new Love by Britto restaurant on Sun Princess and Star Princess. Wheelan, the actress who played Vicki Stubing, the daughter of Captain Merrill Stubing, on “The Love Boat” TV series, set on a Princess ship, was at last week’s Princess event, a pop-up Love by Britto restaurant on New York’s Chelsea Pier. She gives her take on the new restaurant and a lot more about the new generation of Princess ships. For more information, visit www.princess.com.

David Neeleman on the Future of Breeze and the Airline Industry

Wed, 19 Feb 2025 21:06:52 -0500

David Neeleman, CEO and founder of Breeze Airways, talks with James Shillinglaw of Insider Travel Report, about how his domestic point-to-point airline is now profitable after three years and despite the pandemic. Neeleman, who founded three successful airlines and revived a third during his career, also offers his thoughts on the future of the airline business as it consolidates and divides into different kinds of carriers. For more information, visit www.flybreeze.com.

How to Tour London in a Classic Mini Cooper

Tue, 18 Feb 2025 23:27:47 -0500

Robert Welsh, owner Small Car Big City in London, talks with James Shillinglaw about his classic Mini Cooper tours of London. On a VisitBritain tour operator fam, Welsh showcased the multiple tour programs focused on film locations throughout the city. In our case, we toured Paddington to visit locations for the “Paddington” movies, drawing attention to ourselves with our Mini Cooper vehicles. For more information, visit https://smallcarbigcity.com.

Find a Romantic Dining Experience at Princess’ Love By Britto

Tue, 18 Feb 2025 22:52:24 -0500

Master chef Rudi Sodamin and renowned artist Romero Britto talk with James Shillinglaw of Insider Travel Report about their signature restaurant aboard Sun Princess (and soon Star Princess). Sodamin and Romero combined to create a dining experience that would meet the demands of couples in love everywhere. And last week they launched a three-day pop-up Love By Britto in New York’s Chelsea Pier to showcase their creation. For more information, visit www.princess.com.

How Scotland Reinvented the World of Tourism

Mon, 17 Feb 2025 18:47:04 -0500

Vicky Miller, the new CEO of VisitScotland, talks with James Shillinglaw of Insider Travel Report about the latest visitor numbers and the tourism campaigns the country has in the U.S. She details the many attractions Scotland has, highlighting the connections to film and TV series that help promote the country, and how Scotland has focused on sustainable tourism. For more information, visit www.visitscotland.com.

Tea and the Rolling Stones on a Walking Tour of London

Mon, 17 Feb 2025 18:44:46 -0500

David Toso, a guide and investor in Top Tasting Tours in London, takes James Shillinglaw of Insider Travel Report on a walking tour of London featuring the famed hotel where the Rolling Stones stayed before their concerts, a stroll past the Royal Albert Hall and through Kensington, and afternoon tea at the Orangery in the park. For more information, visit www.toptastingtours.com.

Discover the Ultimate Nile Cruise Experience on AmaLilia

Sun, 16 Feb 2025 22:22:20 -0500

Walaa Badour, cruise director, Egyptologist and tour director on AmaLilia, talks with Alan Fine of Insider Travel Report about AmaWaterways' Nile River itineraries. Badour describes the full 12-day itinerary, including stops in Cairo, Luxor, Aswan and Abu Simbel, featuring guided tours of historic sites, museum visits, cultural experiences and Nile River cruising. Badour also explains AmaWaterways' approach to accessibility, service, exclusive excursions and the Egyptian government's safety measures for travelers. For more information, visit www.amawaterways.com.

Why It Was Record Year for Travel Leaders Network

Sun, 16 Feb 2025 22:18:19 -0500

John Lovell, president of Travel Leaders Network (TLN), talks with James Shillinglaw of Insider Travel Report at TLN’s annual media briefing about his network’s record sales in 2024 and why this is still the Golden Age for travel advisors. Lovell details what’s been selling on land and at sea for TLN’s agencies and why the future looks bright for their business, with help from TLN’s Agent Profiler lead generation tool, Agent Universe intranet, SNAP booking tool, Cruise Complete and more. For more information, visit www.travelleadersnetwork.com or www.travelleaders.com.

How Black Tomato Is Celebrating 20 Years of Luxury Travel Experiences

Thu, 13 Feb 2025 22:02:38 -0500

Tom Marchant, co-founder of London-based Black Tomato, talks with James Shillinglaw of Insider Travel Report about his luxury travel company offering bespoke experiences around the world. To celebrate 20 years in business, Black Tomato just launched a new product line, The Pursuit of Feeling, based on five emotional pillars and featuring 100 curated experiences. It’s featuring a new podcast and The Feelings Engine, where travelers play with new AI-powered tool to plan their next trip. For more information, visit www.blacktomato.com.

Take a Tour of AmaWaterways’ AmaLilia Nile River Ship

Thu, 13 Feb 2025 20:42:07 -0500

Walaa Badour, cruise director, Egyptologist and tour director on AmaLilia, talks with Alan Fine of Insider Travel Report about AmaWaterways' Nile River ships, AmaDahlia and AmaLilia. Badnour describes the accommodations, dining, entertainment and amenities on board, including a gym, spa and specialty restaurant. Badour also highlights the accessibility on the ships, themed parties, cultural performances and the Egyptian government's extensive safety measures. This is the first of a two-part interview. For more information, visit www.amawaterways.com.

How Starring Britain Will Use the Movies to Promote Tourism

Wed, 12 Feb 2025 23:58:57 -0500

Patricia Yates, CEO of Visit Britain, talks with James Shillinglaw of Insider Travel Report at a unique location, Hampton Court Palace, one that certainly has served as a location for many a movie. Indeed, Yates reveals details of her country’s new Starring Britain campaign using familiar movies to promote the destination. For more information, visit www.visitbritain.com.

Discover a New Mixology Bar in New York’s Greenwich Village

Wed, 12 Feb 2025 23:56:47 -0500

James Shillinglaw of Insider Travel Report talks with the owners of Dear Strangers, a new mixology bar and restaurant on West 4th Street in Manhattan. Three experienced bartenders—Ivan Papic, Ivan Radulovic and Bratislav Glisic, all originally from Serbia—now co-own this lounge, which also offers some great savory and sweet food to go with innovative drinks. It’s a great place to recommend to your clients exploring Greenwich Village. For more information, visit https://dearstrangersnyc.com.

How to Be a Virgin Voyages Top Selling Travel Advisor

Tue, 11 Feb 2025 23:37:09 -0500

Heather Bowen, owner of Polka Dots and Wishes Travel, talks with James Shillinglaw of Insider Travel Report on Valiant Lady about how she’s found success selling Virgin Voyages. Bowen, a top 10 selling travel advisor for the cruise line, focuses on the adults-only brand’s top dining, entertainment and Virgin vibe to convince travelers that Virgin is the only way to go. For more information, visit www.firstmates.com.

Discover the First Hilton Curio All-Inclusive Resort in the DR

Tue, 11 Feb 2025 23:27:27 -0500

Manuela Fahringer, general manager of the Zemi Miches All-Inclusive, Curio Collection in the Dominican Republic, talks with James Shillinglaw of Insider Travel Report about her new resort in an increasingly popular region of this Caribbean paradise. Fahringer details the accommodations, the dining and the activities available at this luxury property, which is designed for families, couples and solo travelers. For more information, visit www.hilton.com/en/hotels/pujmiqq-zemi-miches-all-inclusive-resort.

A New Book on How to Start, Operate and Market Your Agency

Tue, 11 Feb 2025 01:03:32 -0500

Joshua Harrell, chief revenue officer of WorldVia, talks with James Shillinglaw of Insider Travel Report about his new book, “Travel Marketeering: A Complete Guide to Starting (or Refreshing) Your Travel Agency,: Harrell talks about his business background and why he was inspired to write the book, which is aimed at helping entrepreneurial agency owners or those new to the business. “Travel Marketeering” is a soup-to-nuts guide to starting, operating and marketing travel, an essential guide to finding success in the agency business. For more information, visit Harrell’s agency website at www.worldvia.com or buy the book on Amazon or Barnes & Noble.

How to Sell Cruises the Virgin Voyages Way

Mon, 10 Feb 2025 23:45:43 -0500

Robert Huss, owner of Getaway Guys, part of KBI Travel, talks with James Shillinglaw of Insider Travel Report on Valiant Lady about why he decided to focus on selling Virgin Voyages. Huss, one of the top 10 travel advisors selling Virgin Voyages, explains how he’s found success selling this exclusively all-adult brand, from the dining to the entertainment to the Virgin vibe. For more information, visit www.firstmates.com.

How to Find Success Selling Virgin Voyages

Sun, 09 Feb 2025 20:34:22 -0500

Bridget Flowers, owner of Travel Dreams, talks with James Shillinglaw of Insider Travel Report during Virgin Voyages special sailing aboard Valiant Lady for its top 100 selling travel advisors. Flowers, who is one of the top most successful advisors selling the adults-only cruise, tells us why she focuses on and how she’s profited in selling Virgin Voyages. For more information, visit www.firstmates.com.

Discover Another Great Way to Explore Antarctica

Sun, 09 Feb 2025 20:31:38 -0500

Francesco Contini, executive vice president-sales and marketing for Antarctica21, talks with James Shillinglaw of Insider Travel Report about his Chilean-based cruise line, which pioneeredair-cruise expeditions in Antarctica. The three-ship luxury line prides itself on knowing the unique geography, natural history, wildlife and ecology of the White Continent. For more information, visit www.antarctica21.com.

What’s New at This Classic Luxury Resort in Jamaica

Fri, 07 Feb 2025 00:39:58 -0500

Kenton Jones, general manager of Tryall Golf & Beach Club in Jamaica, talks with James Shillinglaw of Insider Travel Report about his famed all-villa property featuring one of the top golf courses on the island. Jones details the history, the accommodations, the dining and much more in this comprehensive interview exploring one of Jamaica’s top resorts. For more information, visit https://tryallclub.com.

Hear From the New CEO of The Lux Collective

Fri, 07 Feb 2025 00:35:10 -0500

Olivier Chavy, CEO of The Lux Collective, talks with James Shillinglaw of Insider Travel Report about his eclectic collection of luxury resorts in Mauritius, Maldives and China, with upcoming properties in Vietnam and the UAE. The veteran hotelier, who is headquarter in Mauritius, talks about his plans to grow, expand and open additional Lux Resorts & Hotels, SALT Resorts, Tamassa Resorts and Socio in more countries across the region. For more information, visit www.theluxecollective.com.

Discover a Luxury Hotel Chain with the Best Locations in Italy

Wed, 05 Feb 2025 23:06:44 -0500

Riccardo Bortoloti, general manager of Grand Hotel Bristol, part of R Collection Hotels, talks with James Shillinglaw of Insider Travel Report at the ILTM Cannes luxury show last December about his family-owned hotel group in Italy. Bortoloti describes his own hotel in Rapallo, but also showcases other R Collection properties on Lake Como, the Italian alps near Mont Blanc, and other upscale destinations. For more information, visit www.rcollectionhotels.it/en/index.

How Host Agency Trevello Is Making a Major Move into the U.S. Market

Wed, 05 Feb 2025 23:04:44 -0500

Morris Chia, founder and CEO of Trevello Travel Group, talks with James Shillinglaw of Insider Travel Report about how his Canadian host travel agency is expanding into the U.S. with its purchase of Gifted Travel Network (GTN). He also tells us what role Andy Stuart, former CEO of Norwegian Cruise Line, will play as co-chairman and co-founder of Trevello as it seeks to grow the agency here. For more information, visit www.trevello.com or www.giftedtravelnetwork.com.

How to Stay in Luxury at the Saxon in South Africa

Tue, 04 Feb 2025 22:18:12 -0500

George Cohen, managing director of the Saxon Hotel, Villas and Spa, talks with James Shillinglaw of Insider Travel Report at the ILTM Cannes luxury travel show last December. Cohen describes his quintessential luxury hotel located in Johannesburg, with great rooms and suites, fine dining and a true South African experience. For more information, visit www.saxon.co.za

Where Collette Stands Today and Where It’s Heading

Tue, 04 Feb 2025 22:15:27 -0500

Jaclyn Leibl-Cote, president and CEO of Collette, talks with James Shillinglaw of Insider Travel Report about how her tour company has evolved since she became CEO two years ago. Leibl-Cote details what destinations Collette goes to today and what tour products it offers in the premium market, including two countries she just got back from, Kenya and Tanzania. She also talks about how Collette supports the travel advisor community with multiple initiatives. For more information, visit www.gocollette.com.

Why Riviera Now Offers Much More Than the Rivers of Europe

Mon, 03 Feb 2025 23:16:49 -0500

Marilyn Conroy, executive vice president-sales and marketing, for Riviera Travel talks with James Shillinglaw of Insider Travel Report about her company’s recent name change (from Riviera River Cruises) She also provides details on improvements in Riviera’s fleet, new longer itineraries, and new ways Riviera is working to support travel advisors. For more information, visit www.rivierarivercruises.com.

Discover One of the Newest Luxury Hotels in Prague

Mon, 03 Feb 2025 23:14:35 -0500

Gerhard Struger, general manager of the Fairmont Golden Prague, talks with James Shillinglaw of Insider Travel Report, at last December’s ILTM Cannes luxury show about his hotel, one of the newest in the Czech capital. Struger gives us details on the hotel, the accommodations, dining and great location in the heart of Prague. For more information, visit www.goldenpraguehotel.com.

How to Sell The Ritz Paris Today

Sun, 02 Feb 2025 21:13:10 -0500

Margaux Deygat, senior sales manager of The Ritz Paris talks with James Shillinglaw of Insider Travel Report at the ILTM Cannes travel show in December. Deygat details the changes and the charm at this famed hotel and how you should sell the luxury property today. For more information www.ritzparis.com.

How Luxury, Renovation and Sustainability Meet at Londra Palace in Venice

Sun, 02 Feb 2025 15:41:05 -0500

Alain Bullo, general manager of the Londra Palace in Venice, Italy, talks with Michaela Guzy of Insider Travel Report about the extensive renovations to the ground floor, the hotel's commitment to sustainability, and efforts to preserve Venetian craftsmanship through the Place of Wonders initiative. Bullo also discusses over-tourism in Venice, upcoming events and future renovation plans. For more information, visit www.londrapalace.com.

Why The Pierre Continues to Define a Luxury Hotel

Fri, 31 Jan 2025 00:28:20 -0500

Jill Fox, vice president of sales and marketing for The Pierre, talks with James Shillinglaw of Insider Travel Report, about how the famed New York hotel keeps its appeal for upper-crust guests. Now with a completely new management team, including a new general manager and Fox herself, the hotel continues to feature lavish rooms and suites, sumptuous public rooms and lounges, and an innovative restaurant serving breakfast, lunch and dinner. For more information, visit www.thepierreny.com.

West Hollywood Caters to the Luxury Travel Market

Fri, 31 Jan 2025 00:26:30 -0500

Jeff Morris, chief marketing officer for the West Hollywood Travel + Tourism Board, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about why his destination is perfect for the upscale marketing. From top boutique hotels to eclectic shopping and fabulous dining, West Hollywood remains one of the most fashionable places for luxury travelers. For more information, visit www.visitwesthollywood.com

How Rocco Forte Is Expanding Luxury Hospitality in Italy

Wed, 29 Jan 2025 21:57:13 -0500

Gaetano de Cola, regional sales manager of the Hotel Savoy, a Rocco Forte property in Florence, Italy, talks with Angela Hughes of Insider Travel Report about the hotel's history, prime location, recent renovations and the Ferragamo family's influence on its design. He also highlights hospitality trends in Florence, luxury accommodations for families, and the hotel's dining, wellness and expansion plans. For more information, visit www.roccofortehotels.com.

What Ritz-Carlton is Ready to Open in Costa Rica

Wed, 29 Jan 2025 21:54:31 -0500

Ana Henriques, general manager of the soon-to-open Nekajui, a Ritz-Carlton Reserve in Costa Rica, talks with James Shillinglaw of Insider Travel Report about her new luxury property located deep within the protected land of Peninsula Papagayo. Henriques says the resort will feature exclusive accommodations facing ethereal views of Bahia Huevos and the Pacific Ocean, sophisticated dining experiences showcasing modern Peruvian cuisine, and locally influenced spa and wellness center. For more information, click on www.ritzcarlton.com.

Discover a New Paradise in Bali from Ritz-Carlton

Tue, 28 Jan 2025 21:32:14 -0500

Dezy Setiwati, hotel manager for Mandapa Ritz-Carlton Reserve, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her new Bali resort located in the heart of Ubud. Mandapa is an indigenous Balinese village, providing a sensory journey to wellness and nature, with 35 suites and 25 private pool villas, four unique dining concepts. For more information, visit www.ritzcarlton.com.

How to Successfully Sell Virgin Voyages Today

Tue, 28 Jan 2025 21:09:55 -0500

John Diorio, vice president of sales-North America for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report aboard Valiant Lady on a cruise with 100 advisors who are top-sellers of the cruise line. Diorio details how to sell Virgin Voyages as the only premium line that caters to adults only, features a variety of great cuisine and innovative entertainment. For more information, visit www.firstmates.com or www.virginvoyages.com.

Discover Another Italian Hotel Gem from Collezione Em

Mon, 27 Jan 2025 21:16:21 -0500

Sara Maestrelli, owner of Collezione Em, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her family-owned company’s newest hotels. At ILTM Cannes in 2023, Maestrelli introduced us to Violino D’Oro, her family’s luxury hotel in Venice. This year she provides us details about Villa Roma Imperial and Pension America in Forte dei Marmi on the Tuscan coast. For more information, visit https://collezioneem.com.

What the Future Holds for Virgin Voyages

Mon, 27 Jan 2025 21:12:59 -0500

Nirmal Saverimuttu, CEO of Virgin Voyages, talks with James Shillinglaw of Insider Travel Report aboard Valiant Lady during a cruise with 100 top-selling travel advisors. Saverimuttu says 2024 was a year when everything seemed to come together for Virgin Voyages as it improved its product. With the impending arrival later this year of the company’s fourth ship, Brilliant Lady, he’s predicting another banner year for the thoroughly innovative cruise line. For more information, visit www.firstmates.com or www.virginvoyages.com.

A Hotelier Legend Exits an Irish Castle

Sun, 26 Jan 2025 21:41:14 -0500

Mark Nolan, managing director of Dromoland, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his luxury Irish Castle, what’s new and what’s to come. But the biggest news is from Nolan himself, who tells he’s now retiring after more than 36 years on the job. Nolan takes stock of his hotel career, which was spent almost entirely at the castle. For more information, visit www.dromoland.ie.

Get an Update on Luxury at The Ritz Paris

Thu, 23 Jan 2025 15:52:53 -0500

Sébastien Legrand, director of sales and marketing for The Ritz Paris, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about what’s new at one of the most famous hotels in the world. After being completely renovated in 2016, The Ritz reopened with new rooms and suites, updated restaurants and bars. The hotel has continued to add new features and services that you can sell to your luxury clients. For more information, visit www.ritzparis.com.

Finding Paradise in the Desert at the Parker Palm Springs

Wed, 22 Jan 2025 21:17:27 -0500

Brandon McCurley, managing director of the Parker Palm Springs, talks with James Shillinglaw of Insider Travel Report at last month's ILTM Cannes luxury show about his uber popular luxury resort that remains a retreat for the rich and famous. McCurley reveals the history, room and suite categories, and dining options available at this historic property. For more information, visit www.parkerpalmsprings.com.

Behind the Rebranding of A&K

Tue, 21 Jan 2025 14:12:15 -0500

Katie Thompson, senior vice president of marketing at Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about the rebranding of Abercrombie & Kent, whose holding company A&K Group now includes Sanctuary Retreats and Crystal Cruises, in addition to a full range of tours, trips and experiences around the globe. Thompson explains why new logo and imagery reflects that combination. For more information, visit www.abercrombiekent.com.

Where Leading Hotels Is Taking Luxury for 2025

Mon, 20 Jan 2025 16:21:11 -0500

Lauren Alba, vice president-global marketing & communications for The Leading Hotels of the World (LHW), talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about what properties the group is adding to its collection. Alba also details all the new programs LHW has developed to support its luxury hotel partners and the travel advisors who sell them. For more information, visit www.lhw.com.

What Preferred Has Planned for Luxury Hotels

Sun, 19 Jan 2025 14:25:38 -0500

Lindsey Ueberroth, chief executive officer for Preferred Travel Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. Ueberroth details the growth of her Preferred Hotels & Resorts hotel collection, including the newest luxury hotels added to the group. She also describes new sustainable programs and much more. For more information, visit www.preferredhotels.com.

How Virtuoso Sees the Future of Luxury Travel

Thu, 16 Jan 2025 13:20:43 -0500

Misty Belles, senior vice president of communications for Virtuoso, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about Virtuoso’s latest surveys of the luxury market. Where are luxury travelers going, what kind of experience are they looking for, and how travel advisors are selling are all covered in this comprehensive view of the luxury market. For more information, visit www.virtuoso.com.

Where Internova Sees Luxury Travel Today

Wed, 15 Jan 2025 16:47:40 -0500

J.D. O'Hara, CEO of Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. O’Hara, whose group includes Global Travel Collection and Travel Leaders Network, tells us why Internova made such a big splash at ILTM, including a large sign on the front of the Palais in Cannes, and a large group of advisors attending the event. He also details the latest survey of the luxury travel market. For more information, visit www.internova.com.

How Mews Helps to Shift the Focus of Hotels From Room to Guest With AI

Tue, 14 Jan 2025 17:24:05 -0500

Richard Valtr, founder of Mews, talks with Alan Fine of Insider Travel Report about his cloud-based property management system, designed to automate and streamline operations for hospitality brands. Valtr explains how Mews enables a seamless, guest-centric experience, shifting the focus from the room to the guest. For more information, visit www.mews.com.

Where to Stay in Luxury at The Store

Tue, 14 Jan 2025 15:07:02 -0500

Simon Drake, general manager of The Store, Oxford, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. Drake describes his new property, which is located in a former department store in Oxford, England, and what it offers guests. For more information, visit www.thestoreoxford.com.

How Minor Has Become Major in Luxury Hotel Growth

Mon, 13 Jan 2025 16:37:25 -0500

Insider ILTM Video: Marion Walsh-Hédouin, global head of marketing and communications for Minor Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about Minor’s growth in luxury hotels. Minor has even launched itself as its own brand, overseeing such expanding luxury chains as Anantara, Tivoli, NH Collection and more, to become one of the fastest growing luxury hotel companies in the world. For more information, visit www.minorhotels.com.

How Skift’s Megatrends for 2025 Reflect Changing Preferences in Travel

Mon, 13 Jan 2025 16:37:03 -0500

Seth Borko, head of research at Skift, talks with Alan Fine of Insider Travel Report about Skift's megatrends report for 2025. Borko highlights a few big trends, including a slow and steady growth in travel demand, the rise of event-based tourism, and how consumer preferences are shifting toward authenticity and cooler climates. Borko also discusses emerging trends such as pet travel, the role of artificial intelligence in the industry and cultural shifts in destinations. For more information, visit www.skift.com.

Taking a Legacy of Tours to Italy and Going Beyond

Sun, 12 Jan 2025 00:56:13 -0500

Steve Perillo, president and CEO of Perillo Tours, talks with James Shillinglaw of Insider Travel Report about the history and legacy of his famed family-owned company, which now specializes in much more than tours to Italy. Perillo now offers Italy, Hawaii, Greece, Spain and Portugal, plus group tours and customized travel. For more information, visit www.perillotours.com.

Making the Switch in Luxury Cruises and Hotels

Sun, 12 Jan 2025 00:50:48 -0500

Barbara Muckermann, CEO of Kempinski Hotels, and Anna Nash, president-global for Explora Journeys, talk with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how they each just made the switch from luxury cruises to luxury hotels—and vice versa. Muckermann, a longtime luxury cruise executive with Silversea, is taking on a new challenge heading up Kempinski, while Nash, who had been with Aman for over 10 years, has now moved to head up Explora Journeys. For more information, visit www.kempinski.com or www.explorajourneys.com.

How Travel Agency NUBA Wants to Grow in the U.S.

Thu, 09 Jan 2025 18:17:08 -0500

Mario Del Duca, managing director of NUBA in the U.S., talks with James Shillinglaw of Insider Travel Report about how his Spain- and Mexico-based luxury travel agency and DMC is working to grow in the United States to target the Spanish-speaking market. NUBA, a member of Virtuoso, just opened an office in Miami is seeking to add travel advisors and sell its travel products here too. For more information, visit www.NUBA.com.

How Althoff Hotels Is Growing in Luxury Hospitality

Thu, 09 Jan 2025 18:13:48 -0500

Frank Marrenbach, CEO and managing partner of Althoff Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show. Marrenbach unveils Althoff’s two newest properties in Cologne and Frankfurt as the latest hotels in this growing collection. For more information, visit www.althoffhotels.com.

Why Kids of All Ages Will Enjoy Disney Treasure

Wed, 08 Jan 2025 23:16:45 -0500

Brad Yared, manager of youth activities aboard Disney Treasure, talks with Sherman DeJohn of Insider Travel Report about the ship's offerings for children and families. He describes the Disney Oceaneers Club for ages 3 to 10, featuring interactive activities like designing roller coasters, themed storytelling, and character visits, as well as a secure check-in system. He also highlights spaces for younger and older age groups, such as the It’s a Small World Nursery, Edge for tweens and Vibe for teens, along with family-friendly events across the ship. For more information, visit www.disneycruise.com and www.disneytravelagents.com.

How Kensington Has Evolved to Offer More Than Tours

Wed, 08 Jan 2025 23:14:19 -0500

Matt Cammaert, senior vice president of marketing and outside sales at Kensington, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his newly restricted luxury operator. Kensington now offers a slew of tour, cruise, yacht and villa products to suit every luxury traveler. For more information, visit www.kensingtontours.com.

Discover These Luxury Hotels in Popular Portugal

Tue, 07 Jan 2025 22:17:37 -0500

Gonçalo Mexia Alves, head of sales for Octant Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his group of luxury properties located in key cities and towns throughout Portugal, which has become one of the most sought-after destinations in the world. Alves details his grown collection of hotels and what they can offer to your clients. For more information, visit www.octanthotels.com.

How Disney Treasure Brought Its Moana Live Stage Show to Sea

Tue, 07 Jan 2025 22:16:05 -0500

Jenny Winebloom, vice president of Disney Live Entertainment, talks with Sherman DeJohn of Insider Travel Report about the entertainment aboard the Disney Treasure. She highlights Broadway-style shows like The Tale of Moana, deck shows, interactive activities and themed dining experiences, all tailored to the ship’s adventure theme. Entertainment spans from high-energy events to culturally rooted performances, offering a variety of experiences for all ages. For more information, visit www.disneycruise.com and www.disneytravelagents.com.

Where to Find Luxury and Wellbeing in Greece

Mon, 06 Jan 2025 17:13:10 -0500

Marina Efraimoglou, owner Euphoria Retreat, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show. Efraimoglou tells her inspiration story about how she founded her unique wellbeing resort in Mystras, Sparta in Greece. The property has become a widely recognized retreat for its setting and its many wellness programs. For more information, visit www.euphoriaretreat.com.

Where Your Clients Can Dine on Disney Treasure

Mon, 06 Jan 2025 17:10:51 -0500

Daniel Cowan, senior manager-dining services for Disney Cruise Line, talks with Sherman Dejon of Insider Travel Report about the food and beverage options aboard the Disney Treasure. Cowan highlights rotational dining with themed venues like Plaza de Coco and World of Marvel, fine dining restaurants, casual options and unique spaces like Hook’s Barbary. He also emphasizes the role of the crew in creating seamless dining experiences. For more information, visit www.disneycruise.com or www.disneytravelagents.com.

How Belmond Brings Luxury to Trains, Barges & Hotels

Sun, 05 Jan 2025 21:43:54 -0500

Nicholas Streff, vice president-strategy and communications for Belmond, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show. Streff details the newest trains, barges and hotels in Belmond’s growing portfolio. For more information, visit www.belmond.com.

How Disney Treasure Will Delight Families and Fans

Sun, 05 Jan 2025 21:41:02 -0500

Jodi Bainter, vice president of domestic leisure sales at The Walt Disney Company, talks with Sherman DeJohn of Insider Travel Report about Disney's newest ship, Disney Treasure. Painter highlights the ship’s unique features, including its focus on adventure, immersive Disney-themed spaces like the Haunted Mansion Parlor and the innovative Plaza de Coco dining experience. She also details the ship's itineraries, stateroom options, entertainment, and amenities designed for families and adults. For more information, visit www.disneycruise.com or www.disneytravelagents.com.

What Langham Has Planned for Luxury Around the World

Thu, 02 Jan 2025 22:05:57 -0500

Bob van den Oord, CEO of Langham Hospitality Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. Van Den Oord details the newest luxury hotels in the Langham group and where the company is planning to expand in the future. For more information, visit www.langhamhotels.com.

Why USTOA Really Matters to Tour Operators and Travelers

Thu, 02 Jan 2025 22:03:13 -0500

Dana Santucci, chairman of the United States Tour Operations Association (USTOA) talks with James Shillinglaw of Insider Travel Report just after last month’s USTOA Marketplace & Conference in Marco Island, Florida, Santucci, who is also executive vice president of EF Education First, details what USTOA has accomplished during her second term as chairman and what she hopes to do for the remainder of term, including increase the economic impact of the group, develop new consumer campaigns and tackle tour operator sustainability. For more information, visit www.ustoa.com.

What Impact Do USTOA Tour Operators Have on Travel?

Wed, 01 Jan 2025 23:03:36 -0500

Terry Dale, president and CEO of the United States Tour Operators Association (USTOA), talks with James Shillinglaw of Insider Travel Report just after USTOA’s Marketplace in Marco Island, Fla., about a new survey of USTOA’s economic impact on the travel industry. Dale also details USTOA’s marketing program in 2024 and a new culinary themed campaign this year, as well an effort to make tours more sustainable and combat overtourism. For more information, visit www.ustoa.com.

How Global Hotel Alliance Is Growing Its Collection

Wed, 01 Jan 2025 23:00:24 -0500

Kristi Gole, executive vice president of strategy for Global Hotel Alliance (GHA), talks with James Shillinglaw of Insider Travel Report at last month’s ILTM luxury travel show in Cannes about how her group had become the fastest growing collection of independent hotels in the world especially in the luxury segment. With more than 40 brands and 800 hotels, GHA has emerged as a force in hospitality complete with its own guest loyalty program. For more information, visit www.globalhotelalliance.com.

Making a Mark at The Mark on New York’s Upper East Side

Tue, 31 Dec 2024 18:56:09 -0500

Etienne Haro, general manager of The Mark talks with James Shillinglaw of Insider Travel Report about how his famed luxury hotel on New York City’s Upper East Side is evolving, including two relatively new marquee restaurants and refurbished suites, including the largest Penthouse Suite in North America. For more information, visit www.themarkhotel.com.

Rediscovering Luxury Resorts in Turks & Caicos

Tue, 31 Dec 2024 18:54:15 -0500

Karen Whitt, vice president of sales and marketing for The Hartling Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes about her collection of luxury properties. Whitt details what’s to come at The Palms Turks & Caicos as well as The Shore Club, and everything else Turks& Caicos has to offer. For more information visit https://hartlinggroup.com.

How IC Bellagio Celebrated 25 Years as a Luxury DMC

Tue, 24 Dec 2024 17:04:51 -0500

Andrea Grisdale, founder and CEO of IC Bellagio, a luxury destination management company based in Bellagio, Italy, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show. Grisdale tells us how she started the company, turning it from one offering tours of Lake Como to one that now can offer customized luxury travel throughout Italy. For more information, visit www.icbellagio.com.

Hear From the Author of “Just One Little Hitch”

Tue, 24 Dec 2024 17:02:05 -0500

Mark Orwoll, author of “Just One Little Hitch,” talks with James Shillinglaw of Insider Travel Report about his new book, a humorous account of his days hitchhiking in Europe and Morocco on a shoestring budget. Orwoll, a veteran travel journalist who served as international editor for Travel + Leisure for more than 20 years, describes his experiences during his first trip aboard. For more information, visit https://markorwoll.com. To buy the book, order it from your local bookstore or visit www.amazon.com.

How Fora Travel Has Grown as a Luxury Host

Mon, 23 Dec 2024 20:44:45 -0500

Henley Vazquez, co-founder of Fora Travel, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show about the dramatic growth of her host agency, a member of Virtuoso. Vazquez details the innovative technology, marketing and training programs that her agency offers members to help them sell more luxury travel. For more information, visit www.foratravel.com.

Exploring Irish Emigration at Ulster American Folk Park

Mon, 23 Dec 2024 17:03:01 -0500

Nathan Domer, acting general manager of the Ulster American Folk Park, talks with Alan Fine of Insider Travel Report about the park's efforts to preserve and interpret the story of Irish emigration to America. Dormer explains the park’s chronological layout, featuring actual homes, artifacts, and a replica ship to illustrate Irish rural life, the challenging trans-Atlantic crossing and settlers' experiences in America. For more information, visit www.ulsteramericanfolkpark.org.

How to Enjoy Luxury and Halloween at the Bishops Gate Hotel in Derry

Sun, 22 Dec 2024 23:38:19 -0500

Ciaran O’Neill, managing director of the Bishop’s Gate Hotel in Derry, Ireland, talks with Alan Fine of Insider Travel Report about the hotel's history and its role in the regeneration of the area. O'Neil shares insights on the hotel's unique blend of heritage and modern luxury, offering intimate, high-quality accommodations for international guests. The hotel has become a key part of Derry's vibrant tourism scene, especially during events like Halloween. For more information, visit www.bishopsgatehotelderry.com.

Why Corinthia Is Opening Luxury Hotels Around the World

Sun, 22 Dec 2024 21:49:56 -0500

Simon Casson, CEO of Corinthia Hotels, talks with James Shillinglaw of Insider Travel Report at this month's ILTM Cannes about the sudden growth of his luxury brand around the world, most recently in New York City but soon in Rome and other top cities. The Malta-based hotel company is set to expand around the world as Casson follows a strategic growth strategy. For more information, visit www.corinthiahotels.com.

How Signature Plans to Leverage AI for Travel Advisors

Thu, 19 Dec 2024 22:52:40 -0500

Gina Weyer, vice president of training for the Signature Travel Network, and Nolan Burris, Signature’s talent development consultant, talk with Alan Fine of Insider Travel Report about the role of AI in the travel industry and in their travel agency cooperative. Burris explains how AI can help travel advisors by providing faster answers to common questions and assisting with sales training. Weyer says the key to successful training is specialization and community sharing of best practices. For more information, visit http://join.sigtn.com.

ILTM Insider Video: Where Meliá Hotels Growing Its Portfolio of Luxury Brands

Thu, 19 Dec 2024 18:09:35 -0500

André Gerondeau, chief operating officer at Meliá Hotels International, talks with James Shillinglaw of Insider Travel Report about the expansion of Meliá’s hotels, with 15 properties set to open across its luxury brands in the Caribbean, Europe and Southeast Asia. Meliá’s brands include Me by Meliá, Meliá Collection, and Zel, the boutique lifestyle brand created in partnership with tennis superstar Rafael Nadal. This is the first in a series of interviews completed at the International Luxury Travel Market (ILTM) held in Cannes last month. For more information, visit www.melia.com.

Virtual Roadshow: Why These Destinations Are So Family Friendly (Panel Two)

Thu, 19 Dec 2024 00:17:11 -0500

How top destinations cater to the family market with suggested tours, itineraries, hotels, activities and more. We examine in depth what these countries have offer for family travel and how travel advisors can sell them. Moderated by Alan Fine, chief multimedia officer of Insider Travel Report, this panel features Tarja Koivisto, country manager USA for Visit Finland; Samer Abu Taleb, manager, marketing and sales-North America for Dubai Tourism and Commerce Marketing; and Paul Mcdonagh, travel and industry engagement manager for Tourism Ireland.

How Azamara Maintains Its Fleet and Guest Experience

Thu, 19 Dec 2024 00:16:54 -0500

Simon Blacoe, vice president of hotel operations for Azamara Cruises, talks with Alan Fine of Insider Travel Report about Azamara’s differentiators and guest experiences. He highlights the line’s destination immersion, including curated events such as AzAmazing Evenings and White Nights, as well as the focus on authentic, local food and wine. Blanco also explains how the ships are meticulously maintained, offers insights into dining experiences across the fleet, and discusses Azamara’s appeal to a growing audience of younger cruisers, multi-generational families and premium travelers. For more information, visit connect.Azamara.com or www.Azamara.com.

How to Grow a Travel Business with Social Media

Thu, 19 Dec 2024 00:16:39 -0500

Jamie Margolis, owner of Moms at Sea and winner of Dream Vacations' Bobby Haupt Franchise of the Year Award, talks with Alan Fine of Insider Travel Report about how she transitioned from a pediatric respiratory therapist to a travel advisor by leveraging her Facebook group, which grew from 100 to more 110,000 members. Margolis emphasizes the importance of authenticity, engagement, and providing value in social selling and highlights her focus on family cruising with Royal Caribbean. For more information, visit www.DreamVacationsFranchise.com.

How Azamara Stands Out in Small-Ship Cruising

Thu, 19 Dec 2024 00:16:23 -0500

Michelle Lardizabal, chief sales officer of Azamara Cruises, talks with Alan Fine of Insider Travel Report about Azamara's commitment to destination immersion, small-ship advantages and its comprehensive inclusivity. She highlights the brand's unique offerings such as curated country intensive itineraries, extended stays in ports, and partnerships with PerryGolf and Micato Safaris. Lardizabal also emphasizes Azamara's loyalty to travel advisors, who represent 86 percent of all bookings,, and outlines resources like Azamara Connect and special promotions to support advisors. For more information, visit www.azamara.com.

Why It Just Got a Little Easier to Find Paradise in Fiji

Thu, 19 Dec 2024 00:15:34 -0500

Brent Hill of Tourism Fiji talks with Michaela Guzy of Insider Travel Report about the launch of nonstop flights on Fiji Airways between Fiji and Dallas, offering three weekly flights that connect Fiji with American Airlines’ extensive U.S. network. Hill highlights Fiji’s unique culture, Fiji Airways' award-winning airline service, and new resort developments, including a Crowne Plaza and a Westin set to open in 2024. For more information, visit www.fiji.travel or www.fijiairways.com.

How Your Clients Can Discover the Best of Celebrity Cruises

Thu, 19 Dec 2024 00:15:02 -0500

Katina Athanasiou, senior vice president of sales and services for the Americas at Celebrity Cruises, talks with Alan Fine of Insider Travel Report about the cruise line's new deployments and special offers. Highlights include a 110-night Grand Voyage on the Celebrity Solstice and a special wave season promotion. For more information, visit www.TheCelebrityCommittment.com and www.Celebrity.com.

How Azamara Will Sail Under Its New CEO

Sun, 15 Dec 2024 23:18:08 -0500

Dondra Ritzenthaler, the relatively new CEO of Azamara Cruises, talks with Alan Fine of Insider Travel Report about her return to the cruise industry and her plans to be the leader in small ship immersion. She highlights the brand’s focus on small ships, destination immersion and strong relationships with travel advisors, supported by initiatives like Azamara Connect and the Azamara World Academy. Ritzenthaler also discusses planned improvements in technology, customer service and ship updates. For more information, visit connect.azamara.com and www.azamara.com.

Virtual Roadshow: Why These Destinations Are So Family Friendly (Panel One)

Sun, 15 Dec 2024 23:12:58 -0500

How top destinations cater to the family market with suggested tours, itineraries, hotels, activities and more. We examine in depth what these countries have to offer for family travel and how travel advisors can sell them here on Virtual Roadshows-Selling Family Vacations. Moderated by Alan Fine, chief multimedia officer of Insider Travel Report, this panel features Melanie Schinkel, Aussie specialist program team leader for Tourism Australia; Kristin Carlson for Tourism Exchange Japan; Art Jimenez, executive director of tourism for Visit Reno Tahoe; and Vivian Salazar, director for Baja California Tourism Board.

Discover the Spooky History of Ireland at Trim Castle Hotel

Thu, 12 Dec 2024 16:27:42 -0500

Anton Simunovic, general manager of Trim Castle Hotel, talks with Alan Fine of Insider Travel Report about the hotel's connection to the Puca Festival and its ideal location for exploring Ireland's Halloween heritage. The hotel offers special programs and events for festival visitors and is within easy reach of key attractions like the Hill of Ward, the ancient Celtic site where Halloween originated. The hotel will soon update its 68 rooms and public areas to better reflect the town's character and history. For more information, visit www.TrimCastleHotel.com or www.Ireland.com.

Virtual Roadshow: Discover the Perfect Family All Inclusive Resort Vacation

Thu, 12 Dec 2024 10:01:53 -0500

How top all-inclusive resorts cater to the family market today with even more features such as mini-theme parks, water parks, family rooms, kids clubs, baby care and much more. We detail the state of the art in family all-inclusive resorts here at the Virtual Roadshows-Selling Family Vacations. Moderated by Alan Fine, chief multimedia officer of Insider Travel Report, this panel features Sergio Rodriguez, leisure sales executive for Hilton Tulum Riviera Maya All-Inclusive Resort; Jaimie Robinson, international leisure sales manager for Princess Hotels & Resorts Jamaica; and Sara Ronghi, director of marketing and brand development, director for the Americas for Melia Hotels International.

How the Puca Festival Showcases Ireland’s Earliest Halloween Traditions

Wed, 11 Dec 2024 21:59:22 -0500

Martin Nolan, co-director of the Puca Festival in Trim and Athboy, two adjoining towns in northern Ireland, talks with Alan Fine of Insider Travel Report about Ireland's most authentic Halloween celebration. Nolan discusses the festival's origins, its connection to the local community, and its focus on sustainability. The Puka Festival features a parade, music performances, and a reenactment of the ancient Celtic ritual of lighting and sharing the flame on the Hill of Ward, the spot historians say was where Halloween first began. For more information, visit www.PucaFestival.com or www.Ireland.com.

Virtual Roadshows Panel: What’s Next in Family Cruising for 2025

Wed, 11 Dec 2024 21:55:19 -0500

With a slew of new family friendly ships making their debuts in the last two years, the cruise industry is poised to deliver even more incredible vacations for families, including new family friendly rooms and suites, new entertainment, elaborate kids clubs, great activities, onboard theme parks and water parks, and much more. It all adds up to providing the perfect family vacation. Moderated by James Shillinglaw, editor in chief of Insider Travel Report, this panel features Alicia Steuart, senior director of sales for Carnival Cruise Line; Miguel Sanchez, manager-business development for Silversea Cruises; and Marsha Patrick, director of sales, Western United States and Canada for Princess Cruises,

Virtual Roadshows Panel: How River Cruises Can Help Families Explore Europe Together

Tue, 10 Dec 2024 15:34:17 -0500

It’s not a category of travel one usually associates with family travel, but river cruises can provide the perfect family vacation, especially for families with slightly older kids (12 years plus). Families can tour Europe without having to pack and unpack, explore city centers and find family friendly attractions and historic sites throughout. We talk with river cruise lines that offer great family vacations. Moderated by James Shillinglaw, editor in chief of Insider Travel Report, this panel features Rob Huffman, director of field sales for AmaWaterways, and Jen Halboth, chief executive officer for Riverside Luxury Cruises and Riverside Collection, Americas.

Discover Trim Castle’s Halloween and Norman Roots

Tue, 10 Dec 2024 15:29:56 -0500

Susan Brennan, head guide at Trim Castle in Trim, Ireland, talks with Alan Fine of Insider Travel Report about the history of Trim Castle, including its role as a symbol of Norman power in Ireland and its connections to Halloween. She describes the visitor experience, highlighting guided tours, historical features like the dungeons and a great hall, and the castle's pivotal role in the Norman Conquest. For more information, visit heritageireland.ie.

Virtual Roadshows Panel: Delivering the Perfect Family Tour

Mon, 09 Dec 2024 20:57:34 -0500

What can stimulate more togetherness than experiencing a tour program to a top destination and experiencing historic sites, great scenery and great destinations as a family. These top tour operators specifically cater to the family market with special programs and activities. Moderated by James Shillinglaw, editor in chief of Insider Travel Report, this panel features Jennifer Doran, director of sales and marketing for Sceptre Tours; Kathy Writer, president of Celtic Tours; and Ryan Grissett, regional director of sales for Collette.

How Irish History is Preserved in a Unique Museum Experience

Mon, 09 Dec 2024 17:38:02 -0500

Michael Cooper, strategic director of the new Peacemakers Museum in Derry, Northern Ireland, talks with Alan Fine of Insider Travel Report about Ireland’s transition from conflict to peace. The museum provides insights the Free Derry period, Bloody Sunday and the Good Friday Agreement, while showcasing artifacts and installations that illustrate life during the Troubles. Cooper explains how international involvement, particularly from U.S. President Bill Clinton, played a crucial role in fostering peace and envisioning Irish reunification through democratic means. For more information, visit www.PeaceMakersMuseumDerry.com.

Uncover the Best of Sri Lanka with Cuurate DMC

Sun, 08 Dec 2024 22:09:14 -0500

Sashan Wirasinghe, vice president of sales and marketing for Cuurate DMC, a destination management company in Sri Lanka, talks with Angela Hughes of Insider Travel Report about the country's tourism and its potential for American travelers. Sri Lanka is a growing destination for honeymooners and families, offering a range of experiences from cultural heritage sites to wildlife safaris and beach stays. Cuurate offers customized itineraries and high-end services, including luxury accommodations and transportation. For more information, visit www.cuurate.xyz.

Why Condor May Still Be the Best Way to Get to Europe

Sun, 08 Dec 2024 20:40:08 -0500

Mikko Turtiainen, director of sales-the Americas for Condor, the German leisure airline, talks with James Shillinglaw of Insider Travel Report about the carrier’s expansion of service from the U.S. to Germany, new A330neos with a great business and premium class, being used on trans-Atlantic routes, and great connections all over Europe from the airline’s Frankfurt base. For more information, visit www.condor.com.

How Dondra Ritzenthaler Wants to Help You Sell Azamara

Sat, 07 Dec 2024 22:24:40 -0500

Dondra Ritzenthaler, the new president and CEO of Azamara Cruises, talks with James Shillinglaw of Insider Travel Report at the Signature Travel Network owners’ meeting about her first few months on the job. Most important, Ritzenthaler reveals details of Azamara’s revamped Azamara World Academy training coursse along with enhanced earning opportunities. For more information, visit https://connect.azamara.com/world-academy or www.azamara.com

How Carrick a Rede Rope Bridge Was a Lifeline for Irish Salmon Fishermen

Thu, 05 Dec 2024 14:42:45 -0500

Adam, a welcome service assistant with the National Trust of Ireland, talks with Alan Fine of Insider Travel Report about the Carrick-a-Rede Rope Bridge. The 300-year-old bridge was constructed by salmon fishermen to reach a spot where salmon nets could be dropped more effectively than more convenient spots. The National Trust has owned the site since 1960 and it is now a popular tourist destination offering scenic views and a glimpse into the area's history. For more information, visit www.nationaltrust.org.uk/visit/northern-ireland/carrick-a-rede.

Why Flying Aer Lingus to Ireland Is Even Easier Than Before

Wed, 04 Dec 2024 20:08:40 -0500

Yvonne Muldoon, director of sales for Europe and North America at Aer Lingus, talks with Alan Fine of Insider Travel Report about the airline's new routes, including its recently launched Las Vegas-Dublin service. Muldoon discusses the airline's extensive European connectivity, the benefits of U.S. pre-clearance facilities in Dublin, and its plans to expand routes to destinations like Indianapolis and Nashville using its fuel-efficient fleet. For more information, visit www.aerlingus.com.

Meet the Giant Who Built the Famous Causeway in Northern Ireland

Wed, 04 Dec 2024 20:03:23 -0500

Nevelle McConaughey, visitor operations manager and a descendant of one of the original gatekeeping families of the Giant's Causeway in Northern Ireland, talks with Alan Fine of Insider Travel Report about the site's history, including its designation as one of two natural World Heritage sites in the U.K. McConaghy highlights the wonder of the rock formations, the legend of Finn McCool, the giant who built the causeway, the environmentally sustainable design of the visitor center, and efforts by the National Trust to preserve the natural heritage of the site. For more information, visit www.nationaltrust.org.uk.

How A Family Travel Group on Facebook Became a Thriving Business

Tue, 03 Dec 2024 23:52:09 -0500

Jamie Margolis, owner of Moms at Sea and winner of the Bobby Haupt (HOP) Franchise of the Year Award, talks with Alan Fine of Insider Travel Report about transforming her family travel Facebook community into a thriving business. Margolis shares her journey from starting a Facebook group in 2017 to becoming a Dream Vacations franchise owner. By growing her Facebook group from 100 to 110,000 members, Margolis has also won Dream Vacations’ 2021 Rookie of the Year Award, was the first recipient of the Trailblazer Award, and is now a member of the Circle of Excellence, which recognizes the top one to two percent of agencies in the network. For more information, visit www.DreamVacationsFranchise.com.

Discover Award Winning Hospitality at Park Hyatt Milano

Tue, 03 Dec 2024 23:20:11 -0500

Simonie Giorgi, general manager of the Park Hyatt Milano, talks with Michaela Guzy of Insider Travel Report about the hotel's success, its location near Milan's Duomo and its unique features, including renovated suites, standout dining, and a boutique spa. Giorgi highlights his focus on personalized guest experiences, sustainability efforts, and the importance of embracing competition and continuously improving service to maintain the hotel's high standards in Milan's competitive luxury market. For more information, visit www.hyatt.com.

How Dream Vacations’ Elevate Conference Helped Travel Agency Franchisees

Tue, 03 Dec 2024 22:14:37 -0500

Drew Daly, senior vice president and general manager of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about the recent Elevate conference aboard Celebrity Ascent, which brought together more than 900 attendees, including 600 travel advisors and 60 preferred partners, to network, share knowledge and discuss new trends in the travel industry. Key topics included the integration of artificial intelligence, marketing technology, and business optimization tools, with a focus on flexible strategies for catering to diverse travel niches, such as luxury travel and land vacations. For more information, visit www.DreamVacationsFranchise.com.

How to Visit a Castle and a Ghost Festival in Ireland

Mon, 02 Dec 2024 22:43:29 -0500

Ciara Sugrue, head of festivals and events with Failte Ireland, talks with Alan Fine of Insider Travel Report about Ireland as a year-round destination, offering memorable experiences through festivals that highlight local culture. With a view of Trim Castle behind her, Sugrue discusses the Puca Festival (“puca” means “ghost” in Gaelic), which features more than 40 events, including ceremonies, parades, and performances celebrating Halloween and its origins as the Celtic holiday, Samhain. For more information, visit www.pucafestival.com or www.ireland.com.

What’s Next for Nexion Travel Group

Mon, 02 Dec 2024 22:39:12 -0500

Jackie Friedman, president of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report about what her host agency announced at its annual conference, which this year was in New Orleans. Friedman details the slew of marketing, training and technology programs introduced and offers her thoughts on how the host agency model is evolving. For more information, visit www.nexion.com.

What World Travel Holdings Brad Tolkin Sees for the Future of Travel and Travel Advisors

Sun, 01 Dec 2024 17:56:52 -0500

Brad Tolkin, co-chairman and CEO of World Travel Holdings, speaks with Alan Fine of Insider Travel Report about his company's record-breaking momentum in both cruise and non-cruise sectors during Dream Vacations and CruiseOne's annual conference aboard Celebrity Ascent. Tolkin emphasizes the importance of professional travel advisors, the growth potential fueled by demographic trends like the "silver tsunami," and the role of social media and AI in evolving travel products. Tolkin advises travel advisors to focus on specialization and customer service, highlighting the fact that a loyal, well-serviced client base is key to long-term success. For more information, visit www.dreamvacationsfranchise.com.

How Luxury and Culture Meet at Corinthia Hotel Lisbon

Sun, 01 Dec 2024 17:48:37 -0500

Cesar Silva, general manager of the Corinthia Hotel in Lisbon, talks with Michaela Guzy of Insider Travel Report about the property’s extensive renovations, which highlight Portuguese culture and history. The hotel features uniquely themed suites, three diverse restaurants, a luxury spa and a chocolatier, offering guests a comprehensive sense of place. It also provides personalized guest services, including suite check-ins, airport transfers and a shuttle service to downtown Lisbon. For more information, visit www.corinthia.com/lisbon.

Discover Halloween’s Origins on the Very Spot Where It Began

Thu, 28 Nov 2024 21:48:15 -0500

Ireland isn’t just about Saint Patrick’s Day, it’s also the birthplace of Halloween, or Samhain, as it was originally known. Siobhan De Paor, a shaman or spiritual leader of the community, talks with Alan Fine of Insider Travel Report about the true origins of Halloween at the very site historians believe where it all began. That site is on a privately owned farm on the Hill of Ward, near the towns of Trim and Athboy, where the Puka Festival is celebrated (“Puka” means ghost in Gaelic). For more information, visit www.PucaFestival.com and www.Ireland.com.

How to Grow Your Luxury Travel Options with Classic Vacations

Thu, 28 Nov 2024 21:45:21 -0500

Marilyn Cairo, vice president of sales for Classic Vacations, talks with Alan Fine of Insider Travel Report at the recent Signature Travel Network conference in Las Vegas about her transition to Classic Vacations after 32 years in the hotel and resort industry. Cairo highlights Classic’s growth into more than 100 global destinations with a focus on luxury and details new technology and strategic initiatives. She also discusses partnerships with agencies and agency groups like Signature. For more information, visit www.classicvacations.com.

How Secret Atlas Micro Expedition Cruises Provide the Perfect Small Ship Adventure

Wed, 27 Nov 2024 23:36:23 -0500

Michele D'Agostino, co-founder of Secret Atlas expedition micro cruises, talks with Olivia Liveng of Insider Travel Report about micro cruises, intimate journeys aboard small ships designed to explore remote and pristine destinations with minimal environmental impact. D'Agostino explains why micro cruises offer a more personal and immersive experience compared to larger expedition ships, enabling closer encounters with nature and local cultures. These small-scale voyages with fewer guests emphasize sustainability, reduce ecological footprints, and provide exclusive access to areas inaccessible to larger vessels. For more information, visit www.secretatlas.com.

Experience the All-Inclusive Luxury of Heritage Aarah in the Maldives

Wed, 27 Nov 2024 23:14:40 -0500

Manujaya Fernando, deputy general manager, sales and marketing for the Heritance Aarah Maldives, talks with Angela Hughes of Insider Travel Report about the resort's appeal to multi-generational families, honeymooners and destination weddings. Fernando details the resort's luxury service, including butlers for all guests, with family-friendly and adults-only amenities that attract visitors from Europe, Asia and increasingly the U.S. For more information, visit www.heritancehotels.com/aarah.

All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

Discover the Irish Festival that Celebrates Halloween’s Celtic Origins

Wed, 27 Nov 2024 23:14:23 -0500

David Gilroy, sustainability manager for the Puca Festival in Trim and Athboy, Ireland, talks with Alan Fine of Insider Travel Report about the Puca festival’s connection to the ancient Celtic celebration of Samhain, which later became Halloween in the U.S. Gilroy explains the historical significance of the Hill of Ward and Trim Castle, highlighting archaeological findings that support the area's mythological ties. For more information, visit www.pucafestival.com.

The Ned Offers Everything Your Clients Need in New York’s NoMad

Wed, 27 Nov 2024 23:12:50 -0500

Karin Kopano, general manager of The Ned, talks with James Shillinglaw of Insider Travel Report about her two-year-old boutique hotel located in one of the trendiest neighborhoods of Manhattan. Set in the former NoMad Hotel, The Ned offers multiple restaurants, bars, Ned’s Club and a rooftop bar, meaning you never really have to leave the property. The luxurious rooms and suites are comfortable, spacious and feature classic period décor. For more information, visit www.thened.com/nomad.

How to Achieve Sales Excellence with Signature Travel Network

Tue, 26 Nov 2024 23:47:39 -0500

Nathan Parr, a travel advisor from the Travel and Cruise Desk in Oregon, speaks with Alan Fine of Insider Travel Report at the Signature Travel Network’s 2024 conference in Las Vegas. Parr discusses winning Signature's sales excellence award and shares his passion for travel in Thailand, emphasizing its broad appeal. Parr explains how Signature's robust resources, including preferred suppliers and AI-powered marketing tools, support his ability to sell Thailand effectively and provide tailored travel options to clients. For more information, visit http://join.sigtn.com.

Everything About Disney Treasure You Wanted to Ask

Tue, 26 Nov 2024 23:47:17 -0500

Mike, a Disney imagineer responsible for many of the interiors on Disney Cruise Line’s new Disney Treasure, talks with James Shillinglaw of Insider Travel Report about what this family focused cruise ship features in an interview just a day after last week’s christening. Disney Treasure offers signature rotational dining, great kids clubs, family-oriented accommodations, fantastic entertainment and so much more. For more information, visit www.disneycruise.com.

Discover a Boutique Wellness Retreat in Sri Lanka

Sun, 24 Nov 2024 19:13:13 -0500

Muwas Siddeek, facilities manager for Underneath the Mango Tree in Dickwella, Sri Lanka, talks with Jennifer Lutz of Insider Travel Report about what makes the 22-room boutique hotel special and how the beach resort’s wellness program includes Ayurvedic treatments. For more information, visit Under the Mango Tree. For more information, visit www.crazyhollmann.com/en/sri-lanka-utmt.

How Ireland Hosts One of the World’s Largest Halloween Celebrations

Sun, 24 Nov 2024 19:13:10 -0500

Odhran Dunne, chief executive of Visit Derry, talks with Alan Fine of Insider Travel Report about Derry Halloween, Europe’s largest Halloween festival held in Derry, Northern Ireland. Dunne discuss the city’s historic roots, the festival's origins as a community event, and its evolution into a major celebration attracting more than 100,000 attendees annually. The four-day event features illuminations, parades, performances, and cultural showcases, culminating in a grand street parade and fireworks. For more information, visit www.DerryHalloween.com and www.Ireland.com.

Why You Need to Visit the Titanic Belfast

Thu, 21 Nov 2024 16:09:55 -0500

Emma Kearney of Titanic Belfast talks with Alan Fine of Insider Travel Report about why her museum remains a must-visit, even for returning guests. The latest updates to Titanic Belfast focus on the story after the Titanic’s sinking, including new galleries that explore personal stories of passengers, shipbuilders and Robert Ballard, the ocean explorer who discovered the wreck. The refreshed experience combines authentic artifacts with immersive technology to offer a deeper understanding of Titanic’s legacy. For more information, visit www.titanicbelfast.com.

How Embark Beyond Is Marketing Luxury Travel in a Whole New Way

Thu, 21 Nov 2024 16:07:09 -0500

Annie Fitzsimmons, Embark Beyond’s editor in chief in charge of content, talks with James Shillinglaw of Insider Travel Report about her new role developing content for the clients and prospective clients of the host agency’s travel advisors. Using video and engaging social media and more, Fitzsimmons is creating a whole new way to market luxury travel and boost sales for Embark advisors and preferred partners. For more information, visit www.embarkbeyond.com.

How Signature Supports Advisors and Inspires Community Giving

Wed, 20 Nov 2024 23:57:11 -0500

Jamie Jones, owner of WhirlAway Travel and a member of the Signature Travel Network board, talks with Alan Fine of Insider Travel Report about her insights into her role on the board, the advantages of Signature’s marketing, technology and training support, and her enthusiasm for its nonprofit initiative, Travel Elevates. Jones emphasizes her agency’s focus on luxury travel, her expertise in Africa, and the value of integrating philanthropic opportunities into client experiences. For more information, visit https://join.sigtn.com.

How Embark Beyond Stages Its Innovative Immersion for Advisors

Wed, 20 Nov 2024 22:25:11 -0500

Jack Ezon, managing partner of Embark Beyond, talks with James Shillinglaw of Insider Travel Report about his innovative Virtuoso host agency and its equally out of box annual conference, held last week in Los Cabos, Mexico. Ezon has his advisors and preferred partners engage in a series of games, contests and networking exercises to collectively turn them into power sellers of luxury travel. For more information, visit www.embarkbeyond.com.

How Signature is Transforming Adventure Travel Training

Tue, 19 Nov 2024 23:34:07 -0500

Karl Kannstadter, vice president of content strategy for exploration at the Signature Travel Network (STN), talks with Alan Fine of Insider Travel Report about his efforts to elevate the profile of adventure travel, including expedition cruises, safaris and active travel experiences for STN travel advisors. By creating tools and resources for advisors and developing personalized connections between advisors and preferred partners, Kannstadter is working to help advisors stay informed and better serve their clients. For more information, visit https://join.sigtn.com.

How AREA15 Keeps Delivering Immersive Entertainment in Vegas

Tue, 19 Nov 2024 11:56:29 -0500

Jim Heilman, vice president-product development for AREA15, talks with James Shillinglaw of Insider Travel Report about his four-year-old immersive entertainment attraction, which features experiences, art, restaurants and stores, as well as event spaces. Since we interviewed AREA15 back in 2020, it’s grown substantially and now is about to welcome a Universal Studios’ Horror Unleashed next year. For more information, visit www.AREA15.com.

Discover the Hilarious and Outrageous Shows of SpiegelWorld in Vegas

Mon, 18 Nov 2024 21:10:07 -0500

Ross Mollison, founder and impresario of SpiegelWorld, talks with James Shillinglaw of Insider Travel Report about his “alternative” shows now playing in Las Vegas and other venues. From the Absinthe circus to the theater where Atomic Saloon is performed, SpiegelWorld specializes in funny, raunchy performances with circus acts that are almost the antithesis of Cirque de Soleil—and many of your clients will thank you for recommending them. Other shows include DiscoShow and The Hook (in Atlantic City) plus restaurants and bars. For more information, visit www.spiegelworld.com.

How Signature Is Using AI to Empower Travel Advisors

Mon, 18 Nov 2024 13:32:16 -0500

Gina Weyer, vice president of training, and Nolan Burris, talent development consultant, both with the Signature Travel Network, talk with Alan Fine of Insider Travel Report about how Signature is using AI to streamline tasks, improve communication and support travel advisors. They emphasize the importance of combining technology with human expertise to enhance client experiences, encourage specialization and drive business growth. This approach highlights AI as a tool to complement, not replace, travel advisors. For more information, visit https://join.sigtn.com.

How Signature Travel Network Is Using AI to Revolutionize Travel

Sun, 17 Nov 2024 16:55:49 -0500

Karen Yates, executive vice president of information technologies for Signature Travel Network, a member-owned travel agency cooperative, speaks with Alan Fine of Insider Travel Report about the group's latest technological advancements, including artificial intelligence (AI). She explains how Signature is helping travel advisors adopt AI to boost efficiency, starting with education and progressively rolling out customizable solutions for cruise and hotel bookings, marketing, and advisor profile creation. For more information, visit http://join.sigtn.com.

How Caesars Is Redefining Luxury Villas Once Again in Vegas

Sat, 16 Nov 2024 23:35:57 -0500

Terrence O’Donnell, senior vice president and general manager of Caesars Palace, talks with James Shillinglaw of Insider Travel Report about Caesars Palace’s completely renovated luxury villas and suites, which comes as Caesars itself is reinventing itself with new restaurants, new gaming, new accommodations and new suites in Nobu. For more information, visit www.caesars.com/caesars-palace/hotel.

Unpack Once and Explore Ireland on This CIE Tour

Thu, 14 Nov 2024 23:53:19 -0500

Phillip Duffy, tour director for CIE Tours, talks with Alan Fine of Insider Travel Report about the Ireland South Daytripper, which allows guests to stay in one hotel in Adare while taking daily excursions across Ireland. Highlights include the Cliffs of Moher, Dingle Peninsula, the Ring of Kerry, Blarney Castle, Cork, and the port of Cobh. Flying into Shannon Airport, the all-inclusive tour includes most meals and a day and night in Dublin. For more information, visit www.CIETours.com.

How Vegas Reinvented Itself Again as the Sports & Entertainment Capital

Thu, 14 Nov 2024 04:12:53 -0500

Kelly Messina, senior director of leisure travel for the Las Vegas Convention & Visitors Authority, talks with James Shillinglaw of Insider Travel Report on the eve of the second Formula 1 Grand Prix, an event that was a major success for the entertainment capital Messina details how Vegas has become a center for sports, previews new and updated resorts coming online and new forms of entertainment and shows opening around the city. For more information, visit www.TrackMyLasVegasBookings.com, www.visitlasvegas.com, www.lasvegasmeansbusiness.com or www.taconnect.net/rewards/lvcva.

Where You Clients Stay with CIE Tours-The Dunraven

Wed, 13 Nov 2024 01:56:54 -0500

Louis Murphy, proprietor of the Dunraven in Adare, Ireland, talks with Alan Fine of Insider Travel Report about the appeal of CIE Tours’ “Day Tripper” experience, allowing travelers to stay at the Dunraven while exploring attractions like the Blarney Castle, the Cliffs of Moher and Ring of Kerry. Murphy shares the Dunraven’s rich history, Irish charm and popular offerings like tableside-carved beef, making it a key feature of CIE Tours’ program. For more information, visit www.dunravenhotel.com or www.cietours.com.

How Family Bonds Is Going Industry Wide

Wed, 13 Nov 2024 01:55:06 -0500

Jackie Friedman, president of Family Bonds Foundation, talks with James Shillinglaw of Insider Travel Report about how this travel industry charitable group is moving beyond Internova to get contributions to select those in need and get contributions from the entire industry. With Nov. 13 celebrating Kindness Day, Friedman, who also is president of Nexion Travel Group and chair of ASTA, talks about how Family Bonds fills a need that truly is industrywide. For more information, visit www.familybondsfoundation.com

Discover the Newest and Largest Luxury Resort in Cancun

Mon, 11 Nov 2024 12:51:53 -0500

Ash Tembe, vice president of global field sales at AIC Hotel Group, talks with Amanda Carlow of Insider Travel Report about his company’s brand-new AVA Resort Cancun, a 1,600-room complex with multiple restaurants, a 66,000-square-foot spa, a massive AVA Bay pool area, a nightclub and even a bowling alley. AVA is perfect for large groups, but also families, couples and more—and it’s only 10 minutes from Cancun Airport. For more information, visit www.avaresortcancun.com.

How CIE Tours Features Authentic Irish Craftsmanship

Sun, 10 Nov 2024 20:49:34 -0500

Denis Moriarty, owner of Moriarty’s, speaks with Alan Fine of Insider Travel Report about his family business near Killarney, Ireland, which has operated for over 60 years. The shop offers Irish heritage items, including wool products, tweeds, hand-woven garments, traditional crafts and a unique 60th-anniversary jewelry collection. Located along the Ring of Kerry, Moriarty’s caters to locals and tourists alike, with CIE Tours taking guests there since the 1970s. For more information, visit www.CIETours.com and www.moriartys.ie.

Discover the Newest & Most Luxurious Hotel on New York’s Upper East Side

Sun, 10 Nov 2024 14:23:00 -0500

Pradeep Raman, managing director of The Surrey, a Corinthia Hotel, talks with James Shillinglaw of Insider Travel Report about his newly refurbished property, which quite literally was rebuilt from the ground up. The newest addition to Corinthia’s hotel group, The Surrey offers 100 completed renovated rooms and suites; Casa Tua, an already trendy restaurant and bar; and a dedicated spa and fitness center. It’s Upper East elegance at its finest. For more information, visit www.corinthia.com/en-gb/the-surrey.

Discover 300 Years of Irish Sheepdog Farming in Ireland

Thu, 07 Nov 2024 21:24:00 -0500

Sean Davoren, co-founder of Caherconnell Stone Fort in County Clare’s Burren region, speaks with Alan Fine about his family’s 300-year-old sheep farm and partnership with CIE Tours. Since 2012, Caherconnell has hosted sheepdog demonstrations where trained dogs skillfully herd sheep across rugged terrain, showcasing traditional Irish farming. The site also hosts archaeological digs, revealing artifacts up to 5,000 years old. For more information, visit www.caherconnell.com or www.cietours.com.

Discover a New All-Inclusive Resort in Cancun Designed for Gen Z

Thu, 07 Nov 2024 21:22:10 -0500

Christian Porcayo, social media manager for Hyatt Vivid Grand Island, talks with James Shillinglaw of Insider Travel Report about this new Cancun property, the first of the new Hyatt Vivid brand, which is designed for Generation Z and a younger group of adult guests. Hyatt Vivid has great food, an innovative design, extensive pools and a beach club on one of the best beaches in in Cancun. For more information, click on Hyatt Vivid Grand Island.

How Rockhouse Hotel Is Celebrating 50 Years in Negril

Wed, 06 Nov 2024 19:30:20 -0500

Paul Salmon, owner of Rockhouse Hotel & Spa, talks with James Shillinglaw of Insider Travel Report about the history of his celebrated resort, which is celebrating 50 years. To commemorate that anniversary, Rockhouse has published a book detailing the celebrity guests, the evolution of the property and why it’s become such an iconic resort in Negril. For more information, visit www.rockhouse.com.

How WorldVIA Became One of the Most Successful Host Agencies

Wed, 06 Nov 2024 18:59:43 -0500

Jason Block, CEO of Atlanta-based WorldVIA, talks with James Shillinglaw of Insider Travel Report about his growing travel business, which includes a large host agency that is part of Travel Leaders Network. Block, who is the son of former Travel Leaders President Roger Block, talks about how he got into the industry and what services WorldVIA offers to its hosted advisors. He details some the latest travel trends and how they affect travel agency businesses. For more information, visit www.worldvia.com.

Discover a New Way to Book the World’s Top Luxury Hotels

Tue, 05 Nov 2024 22:37:21 -0500

Adam Deflorian, CEO of AZDS Interactive, talks with James Shillinglaw of Insider Travel Report about his innovative company, which provides marketing solutions and B-to-C booking engines for top luxury hotels. The big news now is AZDS will develop booking engines that travel advisors can use to book those same hotels as it develops a B-to-B solution—one that it will officially launch at ILTM Cannes this December. For more information, visit www.azds.com.

How American Cruise Lines Became No. 1 on America’s Waterways

Tue, 05 Nov 2024 22:35:10 -0500

Charlie Robertson, president and CEO of American Cruise Lines (ACL), talks with James Shillinglaw of Insider Travel Report about his company’s dramatic growth on America’s rivers, lakes and coastal waterways. ACL has launched a series of innovative new ships that have helped it become the dominant player in domestic cruising—and Robertson says it will keep growing. For more information, visit www.americancruiselines.com.

Unpack Once and Explore Ireland’s Top Destinations with CIE Tours

Tue, 05 Nov 2024 05:21:12 -0500

Stephen Cotter, managing director of CIE Tours International, speaks with Alan Fine of Insider Travel Report about the Ireland South Day Tripper, a unique “land cruise” experience that allows travelers to stay in a single hotel in Adare and take day trips to Ireland’s iconic destinations. This all-inclusive tour covers most expenses, letting guests enjoy their journey without additional costs. Cotter also shares information about new Day Tripper options in other countries and an upcoming travel advisor portal designed to streamline bookings. For more information, visit www.CIETours.com. .

How Cruise Planners Turns Travel Advisors Into Top-Selling Pros

Mon, 04 Nov 2024 23:09:27 -0500

Scott Koepf, chief strategy officer for Cruise Planners (CP), talks with James Shillinglaw of Insider Travel Report, about the comprehensive training and education CP offers to turn newbies and experienced advisors into top-selling pros. At last month’s CP World, CP unveiled even more programs such as a River Cruise Academy, a CP Learning Genie and more than 25 training events every year. Using his extensive experience with host agencies, Koepf also reflects on why CP has been so successful with over $1 billion is sales. For more information, visit www.cruiseplannersfranchise.com.

What Will Cruise Planners Think of Next?

Mon, 04 Nov 2024 01:32:31 -0500

Brian Shultz, chief technology officer of Cruise Planners (CP), the billion-dollar host agency and franchisor, talks with James Shillinglaw of Insider Travel Report about the latest technology being launch by CP for its member agencies. Shultz reveals CP’s new artificial intelligence solution, a dedicated version of AI called Maxx Intelligence which AP advisors can use to generate business. He also unveils other time-saving tech solutions that seek to save time and boost sales. For more information, visit www.cruiseplannersfranchise.com.

Vicki Freed Previews Royal Caribbean’s Perfect Day Mexico

Mon, 04 Nov 2024 01:22:52 -0500

Vicki Freed, senior vice president of sales, guest services and TK of Royal Caribbean International, talks with James Shillinglaw of Insider Travel Report about her cruise line’s new private destination, Perfect Day Mexico, set to debut on the coast near Costa Maya in 2027. Freed tells you how you can sell this new dedicated destination. It will feature “chill” and “thrill zones like Perfect Day in Coco Cay in the Bahamas, plus restaurants, bars, pools and beaches, all with a distinctly Mexican flare. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.

How ALG Vacations Promotes the Value of Travel Advisors and More

Thu, 31 Oct 2024 17:30:02 -0400

Jacki Marks, global head of trade brands for ALG Vacations (ALGV), talks with James Shillinglaw of Insider Travel Report at this month’s Ascend conference in Cancun about ALGV’s campaign to promote the value of travel advisors, the new ALGV Active Pro program and Luxe by ALGV, the growing luxury program. For more information, visit www.algvacations.com.

Where ALG Vacations Stands Three Years After Being Bought by Hyatt

Wed, 30 Oct 2024 19:20:22 -0400

Ray Snisky, group president of ALG Vacations (ALGV) talks with James Shillinglaw of Insider Travel Report at last week’s Ascend conference in Cancun about the benefits of being owned by Hyatt and new branding for ALGV. He also reveals the new destinations served by ALGV, including Europe, the Middle East, Maldives and more. Even more important Snisky talks about how ALGV is much more that a transactional company as it looks to develop a caring relationship with travel advisors and suppliers, most evident in ALGV’s “kindness” campaign. For more information, visit www.algvacations.com.

How Sandals Helps Support the People of the Caribbean

Tue, 29 Oct 2024 18:04:27 -0400

Heidi Clarke, executive director of the Sandals Foundation, talks with James Shillinglaw of Insider Travel Report about the foundation’s many programs in Jamaica and around the Caribbean. During the recent Jamaica Love event on the island, travel advisors and journalists got the chance to see a program where Sandals helps teach Jamaican school children about the importance of coastal mangroves. For more information, visit www.sandalsfoundation.org.

How Cruise Planners Markets Travel and Trains Advisors

Mon, 28 Oct 2024 19:36:42 -0400

Theresa Scalzitti, chief operating officer for Cruise Planners (CP), talks with James Shillinglaw of Insider Travel Report about the recently concluded CP World, the host agency franchisor’s annual conference. Scalzitti also describes some of the major new marketing initiatives launched by CP this year, reveals new training and education programs, and highlights other benefits offered by CP. For more information, visit www.cruiseplannersfranchise.com.

Who’s Behind the New HX Expedition Cruise Brand

Sun, 27 Oct 2024 18:55:55 -0400

Gebhard Rainer, the new CEO of HX (formerly known as Hurtigruten Expeditions) talks with James Shillinglaw of Insider Travel Report about his new brand from a veteran provider of expedition cruises sailing to the polar regions and beyond. Rainer talks about the reasons behind splitting HX from Hurtigruten, which continues to offer Norwegian coastal voyages and what HX is planning in the future. For more information, visit www.travelhx.com.

Three Gamechangers Changing Host Agency Avoya Travel

Thu, 24 Oct 2024 17:29:36 -0400

Jeff Anderson, co-president of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about three new initiatives that will dramatically change his host agency. These gamechangers include a higher premium commission program for its well-known Live Leads program, an expansion of its Elite 100 program for its top advisors which pays 100 percent commission, and a new consumer booking website where Avoya members get the clients and a percentage of the commission. For more information, visit www.avoyanetwork.com.

How Cruise Planners Added AI and More to Help Its Advisors

Wed, 23 Oct 2024 17:30:50 -0400

Michele Fee, founder and CEO for Cruise Planners, talks with James Shillinglaw of Insider Travel Report about the myriad tools and programs her host agency has developed to help its advisors, including a revolutionary artificial intelligence (AI) app that offers dedicated Cruise Planners content. Fee also provides an update on sales across all segments. For more information, visit www.cruiseplannersfranchise.com.

How a New Tour Offers the Chance to Experience Pan Am’s Iconic Luxury Brand

Tue, 22 Oct 2024 18:04:53 -0400

Gary Barteling, managing director of Bartelings' Private Jet Tours, talks with Alan Fine of Insider Travel Report about how he is delivering a luxury travel experience once synonymous with Pan Am World Airways, which ceased operations in 1991. Bartelings is offering two trans-Atlantic tours priced at nearly $60,000 per seat and fully commissionable.To register and for more information, visit https://criteriontravel.com/panam.

Where Scenic Group Is Today in the U.S. Market

Mon, 21 Oct 2024 17:28:42 -0400

Ken Muskat, managing director-U.S.A. for Scenic Group, talks with James Shillinglaw of Insider Travel Report about how the luxury expedition and river cruise line is doing in the U.S. market today. Interviewed onboard Scenic Eclipse in one of the ship’s rare visits to New York, Muskat talks about the success of the Scenic Eclipse ships, the very different luxury yachts from Emerald, and the river cruise fleets for Scenic and Emerald. For more information, visit www.scenicusa.com.

Meet the Future of the Sandals Resorts Brand

Sun, 20 Oct 2024 15:51:33 -0400

Adam Stewart, executive chairman of Sandals Resorts International, talks with James Shillinglaw of Insider Travel Report about last week’s “Jamaica Love” event in Montego Bay, where 1,000 top advisors, suppliers, government officials and Sandals staff gathered to celebrate the destination and the resort company. Stewart also discusses the legacy of the Sandals brand, which he inherited from his late father, Gordon “Butch” Stewart, and his own plans for Sandals 2.0. For more information, visit www.sandals.com.

How John Waggoner’s Victory Cruise Lines Is Returning to the Great Lakes

Fri, 18 Oct 2024 00:24:31 -0400

John Waggoner, chairman and founder of Victory Cruise Lines, an all-inclusive small-ship coastal cruise line operating on the Great Lakes, speaks with Alan Fine of Insider Travel Report about his two ships. Both had been casualties of Hornblower Group's restructuring, but are now back in service under the Victory Cruise Lines banner. Waggoner plans to build on his past successes to create a cruise product with great food, great destinations and more. For more information, visit www.victorycruiselines.com.

Discover a Secret High-Rise Hideaway in the Heart of Manhattan

Wed, 16 Oct 2024 21:19:33 -0400

Natalie Muir, director of sales at Concorde Hotel New York, gives James Shillinglaw of Insider Travel Report a tour of this hidden gem on the Upper East Side. With great top floor suites, just four rooms per floor, great views and a snazzy small restaurant, Concorde is the perfect place for a Manhattan stay. For more information, visit www.concordehotelnewyork.com.

Discover Where to Adventure and Culinary Delights in Sri Lanka

Tue, 15 Oct 2024 18:28:48 -0400

Jos Al Adwani, owner of Lagoonies Cafe, a part of Balance Water Sport in Kappalady, Sri Lanka, talks with Jennifer Lutz of Insider Travel Report about their adventure travel attractions, including luminescent kayak trips and a kite flying school. But the cafe also has some of the best steak and poke bowls in Sri Lanka. For more information, visit www.balancewatersports.com or www.srilanka.travel.

How BranchUp’s Mike Drever Wants to Revolutionize Your Marketing

Mon, 14 Oct 2024 21:58:32 -0400

Mike Drever, founder of BranchUp, talks with James Shillinglaw of Insider Travel Report about his innovative service for travel advisors providing them with Facebook marketing and lead generation. Drever has now introduced BranchUp Pro, which adds Instagram and AI marketing features for advisors. Drever himself is known as the founder of CruiseShipCenters, the largest seller of cruises in Canada, before he sold the agency to Expedia. For more information, visit https://branchup.com.

What Ponant Has in Store for Luxury Exploration Cruising

Sun, 13 Oct 2024 19:09:22 -0400

Belinda Hindmarsh, deputy CEO of Ponant, talks with James Shillinglaw of Insider Travel Report aboard Le Lyrial during a rare visit to New York City. Hindmarsh reveals the latest news about the French exploration cruise, its current fleet and what’s to come. For more information, visit www.ponant.us.

What ASTA Lobbied for During the This Year’s Legislative Day

Thu, 10 Oct 2024 11:55:03 -0400

Jessica Klement, vice president-advocacy for the American Society of Travel Advisors, talks with James Shillinglaw of Insider Travel Report about the big issues that travel advisors lobbied for at this year’s Legislative Day, held last month on Capitol Hill. This year ASTA focused on airline refunds, which advisors currently are liable for even though they don’t keep the fares themselves, as well as representation on DOT’s Aviation Consumer Protection Advisory Committee (ACPAC). For more information, visit www.asta.org.

How Hyatt Is Meeting the Demand for Wellness

Wed, 09 Oct 2024 21:42:48 -0400

TJ Abrams, vice president of wellbeing for Hyatt, talks with James Shillinglaw of Insider Travel Report at ILTM Cannes in the Bahamas about Hyatt’s extensive wellness programing throughout its portfolio. Abrams reveals how Hyatt has evolved its offerings to enhance wellbeing for guests, as well as how it offers personalized wellbeing experiences. For more information, visit www.hyatt.com.

What’s to Come at the Fabulous Baha Mar Resort in the Bahamas

Wed, 09 Oct 2024 21:41:26 -0400

Graeme Davis, president of Baha Mar Resort, talks with James Shillinglaw of Insider Travel Report at the International Luxury Travel Market (ILTM)-North America, about the upcoming new features at his luxury property. These include a hot new jazz club, new dining options and much more as Baha Mar keeps innovating. For more information, visit www.bahamar.com.

What’s to Come at the Fabulous Baha Mar Resort in the Bahamas

Wed, 09 Oct 2024 14:34:48 -0400

Watch Two Travel Advisors Battle for a Celebrity Client on NBC

Tue, 08 Oct 2024 23:08:06 -0400

Leslie Tillem, of Eltee Travel, and Curtis Parris, of the Parris group, both members of the Global Travel Collection, talk with Alan Fine of Insider Travel Report about how they came to star in a television series on NBC called the "Extra Mile Club." In it, the two compete to win celebrity clients while showcasing what travel advisors can do. The first two episodes have already aired, but there will be more in December. For more information, visit www.GlobalTravelCollection.com.

Why Avanti Destinations Is Revolutionizing the FIT Package

Mon, 07 Oct 2024 22:17:02 -0400

Paul Barry, CEO of Avanti Destinations, talks with James Shillinglaw of Insider Travel Report about Avanti’s new program to provide fixed-price FIT vacations initially using three new regional microsites featuring 58 packages to Asia, Latin America, and the South Pacific. Those three new websites are The three microsites are https://asia.avantidestinations.com, https://latinamerica.avantidestinations.comand, https://southpacific.avantidestinations.com. For more information, visit Avanti’s travel advisor portal at https://book.avantidestinations.com.

All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

Experience the Luxury of Bulgari Hotel Rome

Sun, 06 Oct 2024 19:58:06 -0400

Vincenzo Falcone, general manager of Bulgari Hotel Rome, talks with Michaela Guzy, reporting for Insider Travel Report, about his spectacular luxury property, which offers one of the most exclusive experiences in the eternal city. And the interview itself takes place on the rooftop overlooking all the beauty of the seven hills of Rome. For more information, visit www.bulgarihotels.com.

How This Sri Lankan Wellness Retreat Redefines Sustainability

Thu, 03 Oct 2024 22:18:21 -0400

Vickum Nawagamuwage, founder and CEO of Santani Wellness in Sri Lanka, speaks with Jennifer Lutz of Insider Travel Report about the philosophy behind Santani and how they're promoting human sustainability with a nature-first approach. Also interviewed is the resort's naturalist and one of their Ayurvedic doctors. For more information, visit www.santani.com.

Get Skift’s Take on the Importance of Luxury, Family and Solo Travel

Thu, 03 Oct 2024 10:00:29 -0400

Seth Borko, head of research at Skift, talks with Alan Fine of Insider Travel Report about key travel industry trends, including how domestic travel has surged post-pandemic but international travel is now surpassing it. Luxury and family travel continue to grow, with increasing demand for solo travel. Despite predictions of its decline, the travel advisor segment remains strong, particularly for complex and luxury trips. For more information, read Skift's "State of Travel" report at www.skift.com.

Discover the Secrets of Anasa Wellness Resort in Sri Lanka

Wed, 02 Oct 2024 22:26:53 -0400

Rikaz Jaffree, operations manager at Anasa Wellness Resort in Ella, Sri Lanka, sits down with Jennifer Lutz of Insider Travel Report to share what makes Anasa a top-tier luxury retreat, including a luxe gym with personal trainers, a yoga studio, an organic farm and a full range of wellness treatments — all set in acres of untouched nature. For more information, visit www.AnasaWellnessResort.com.

Get Skift’s Take on the Importance of Luxury, Family and Solo Travel

Wed, 02 Oct 2024 22:25:50 -0400

How Malta Is Now Even More Connected to the U.S.

Tue, 01 Oct 2024 20:12:23 -0400

Carlo Micallef, CEO of Malta Tourism Authority, and Noel Zammit, CEO of Heritage Malta, talk with Alan Fine of Insider Travel Report about Malta's efforts to attract more tourism, particularly from North America. Malta plans to strengthen U.S. ties, improve travel connections and secure more direct flights. It even will focus on culinary connections with the U.S. including a snail dish created when the U.S. Navy introduced Coca Cola to Malta. For more information, visit www.visitmalta.com.

Why Dubai Should Be on Your Client’s Bucket-List

Tue, 01 Oct 2024 20:11:16 -0400

Issam Kazim, CEO of Visit Dubai, talks with Alan Fine of Insider Travel Report about his destination’s unique combination of luxury, adventure and culture. Easily accessible from the U.S., and visa-free for Americans, Dubai keeps expanding direct flight connections. Kazim highlights the city’s world-class hotels and 106 Michelin-listed restaurants. For more information, visit www.VisitDubai.com.

How a Travel Tech Founder Continues on the Cutting Edge

Tue, 01 Oct 2024 00:09:03 -0400

Lee Rosen, founder and president of Tres Technologies, talks with James Shillinglaw of Insider Travel Report about the evolution of his company, which developed the TRAMS back office and ClientBase CRM products. Rosen sold it to Sabre in 2006, but then bought it back in 2021. The company continues to provide vital back office and CRM systems to travel agencies around the country—and it’s developing new technology for the next generation of agencies. For more information, visit www.trestechnologies.com.

Why Fiji is an Island Destination Advisors Should be Selling Now

Mon, 30 Sep 2024 23:55:52 -0400

Brent Hill, CEO of Tourism Fiji, speaks with Alan Fine of Insider Travel Report about Fiji’s record-breaking tourism numbers in 2023, emphasizing the goal of reaching one million visitors this year with the support of new direct flights from Fiji Airways, including a Dallas route. Hill also highlights Fiji’s appeal to adventure travelers, its sustainability efforts, upcoming hotel developments, and the strong buying power of the U.S. dollar in Fiji. For more information, visit www.fiji.travel.

Where Luxury Travel Stands at ILTM North America

Mon, 30 Sep 2024 00:17:39 -0400

Simon Mayle, event director for ILTM North America, talks with James Shillinglaw of Insider Travel Report about last week’s annual conference, which for the second time in two years was held in the Bahamas at the Baha Mar resort. Mayle tells us who attended on the travel advisors and travel supplier front and how they interacted. Even more importantly, he tells us why ILTM North America will co-locate with PROUD Experiences in the Bahamas in October 2025. For more information, visit www.iltm.com/northamerica or www.proudexperiences.com.

How AI and NDC Are Shaping the Future of Air Travel

Mon, 30 Sep 2024 00:14:36 -0400

Peter Vlitas, executive vice president of partner relations for Internova, talks with Alan Fine of Insider Travel Report about airline industry trends, including challenges with NDC (New Distribution Capability), airline pricing, and AI in travel services. Vlitas highlights the importance of travel advisors in adapting to NDC, how airlines like Delta and United are handling NDC's implementation, and how AI is actually helping travel advisors. Vlitas also touches on airline regulations, specifically refund policies, and emphasizes the need for advisors to support airlines that value their partnerships. For more information, visit www.Internova.com.

Explore Internova’s Luxury Hotel Programs

Thu, 26 Sep 2024 23:46:41 -0400

Dennis Grunden, vice president of luxury hotel programs at Internova, talks with Alan Fine of Insider Travel Report about Internova's hotel products. These include the Internova Select collection of four- and five-star luxury properties, the Internova Curated collection of small luxury lifestyle and design-focused properties, and the Internova Worldwide collection of quick, short business-stay properties where amenities are not as critical. Grondin also highlights Internova's educational campaigns that explain the exclusive amenities offered to Global Travel Collection advisors. For more information, visit www.Internova.com and www.Internovatravel.com.

The Insider Travel Report Podcast

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Sponsored Interview: How Globus’ Travel Advisor Partners Are Selling America’s Icons

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What Can’t A&K Deliver in Luxury Travel Today?

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Why Korea Is Stepping Up Efforts to Target the Luxury Travel Market

How Aman Brings Its Luxury Brand to the Sea

How History Comes to Life on Sea Cloud Cruises

How HX Expeditions Is Evolving Experience-Driven Cruises

How Victory Cruise Lines Is Enhancing Its Two Ships and Sailings on the Great Lakes

Taking the Next Step From Sustainable to Regenerative Hotels

How Riverside Luxury Cruises is Planning to Add the Mahler in 2028

How Windstar Positions Small Ship Cruising for River Cruise Clients

Behind the Success of Virtuoso’s Symposium in Seoul

Sponsored Interview: Oceania Cruises Unveils Sonata Class Redefining Boutique Luxury at Sea

What You Need to Know About Tenon Tours

Matthew Upchurch on Where Luxury Travel Stands Today

How Azamara Is Investing in Ships and Enhancing the Guest Experience

How Century Cruises Is Expanding from China to Europe and Egypt

What the Future Holds for Avoya Travel

How Hurtigruten Is Expanding Itineraries and Driving Sales

Why Holland America Is Investing in Fleetwide Enhancements

Why Sea Cloud Cruises Stands Apart in Small Ship Cruising

Discover the New Dune House Hotel on Atlantic Beach

How Sea Cloud Cruises Supports Advisors with Training and Group Incentives

Virtual Roadshow Spotlight: How to Use a Tour Operator to Plan a Honeymoon or Destination Wedding

Virtual Roadshow: How to Work With Top Hotels to Plan the Perfect Honeymoon or Destination Wedding

Virtual Roadshow Panel:How Destinations Cater to Destination Weddings, Honeymoons and Romance Travel

Virtual Roadshow: How to Choose the Right All-Inclusive Resort for a Destination Wedding/Honeymoon 2

Virtual Roadshow: How to Choose the Right All-Inclusive Resort for a Destination Wedding/Honeymoon 1

How Sea Cloud Cruises Stands Out in Luxury Travel

Sponsored Interview: How Traveller Made Is Getting Ready to Go Back to Panama in May

How Margot Kong Built Her Agency Business with Travel Experts

How This Mother-Daughter Team Grew Their Agency Business with Travel Experts

Get an Update on Uniworld’s Luxury River Cruises

Meet the New President of NCL as He Gets His First New Ship

What’s the Future for VIVA Cruises on the Rivers of Europe?

How Tauck Navigates the Rivers of Europe and Beyond

Discover the Off-the-Beaten Path with Japan Travel Trade Portal

Book a Tour of the Family-Owned Castles and Great Houses of Britain

Discover River Cruising’s Great Austrian Secret—Amadeus

What Riverside Luxury Cruises in Planning for the Rivers of Europe

How Travel Experts Supports Its Growing Roster of Luxury Travel Advisors

How Travel Experts Stays on Top in the Luxury Host Agency Market

How Riviera Travel Is Getting Its Share of the River Cruise Market

How Amsterdam’s Historic De L’Europe Hotel Keeps Evolving Luxury

Get an Update on Scenic Group’s Growing River Cruise Empire

Find Out All About Avalon on the Rivers of Europe and Beyond

Get the Best Rates on the Top Flights with Regal Wings

How to Vive France with This New French DMC

What Big Plans AmaWaterways Has for the World’s Rivers

Sponsored Interview: Exploring Up & Coming Destinations with ALGV

How Film Tourism and New Flights Are Driving Demand for Croatia

What Celebrity Has Planned for the Rivers of Europe

What’s Driving Airfare Prices and Airline Changes Today?

How Internova Drives Travel Advisor Sales Using Data and Targeted Marketing

Why Classic Now Has Even More Luxury Hotels for You to Book

Sponsored Interview: How Victory Cruise Lines Is Boosting Support for Travel Advisors

Sponsored Interview: Princess Cruises - New Ships, Iconic Destinations & the Advisor Advantage

What’s Behind the Success of the ASTA River Cruise Expo

How Virginia March of Dream Vacations Won a Big Time Award

New Delta Flights and Another 1,000 Years of History Boost Malta’s Appeal

How Forbes Travel Guide’s Big Summit Celebrated Luxury Travel

How You Can Sell a Dream Yacht Charter Worldwide

How You Can Use RateHawk for All Your Booking Needs

Why Natalya Leahy and Her Team Are Celebrating at Lindblad Expeditions

How InteleTravel’s Ambassador Program Helps Advisors Succeed

How One Advisor Built a Big Travel Business with InteleTravel

How Tickitto Allows Travel Advisors to Get Into the Event Booking Business

How InteleTravel Grew to $1.5 Billion in Sales

Why InteleTravel Launched BusinessTravel.com for Advisors

Sponsored Interview: How Sandals Is Building Caribbean with New Resorts, New Investment and Advisors