Drew and Sam Talk Training https://drewandsamtalktraining.podbean.com Drew and Sam Talk Training is a podcast about two pizza lifers, Sam Fauser of Fauser Consulting and Drew Helmholtz of Better than Yesterday Consulting, who have taken their talents to the internet. With over a combined 3 decades of training knowledge, listen in as Drew and Sam review books that make an impact, interview guests who value their team, and of course, talk training! Mon, 02 Sep 2024 22:45:10 -0400 https://podbean.com/?v=5.5 en us Copyright 2021 All rights reserved. Business:Management 1440 episodic Drew and Sam Talk Training is a podcast with two pizza lifers, Sam Fauser of Fauser Consulting and Drew Helmholtz of Better than Yesterday Consulting, who have taken their talents to the internet. With over a combined 3 decades of training knowledge, listen in as Drew and Sam review books that make an impact, interview guests who value their team, and of course, talk training! Fauser Consulting and Better Than Yesterday Consulting Fauser Consulting and Better Than Yesterday Consulting No false https://pbcdn1.podbean.com/imglogo/image-logo/10567088/210103_Final_Podcast_Logo7p1v0.jpg Drew and Sam Talk Training https://drewandsamtalktraining.podbean.com 144 144 One Last Goodbye: NFL 2024 Season Predicitions One Last Goodbye: NFL 2024 Season Predicitions https://drewandsamtalktraining.podbean.com/e/one-last-goodbye-nfl-2024-season-predicitions/ https://drewandsamtalktraining.podbean.com/e/one-last-goodbye-nfl-2024-season-predicitions/#comments Mon, 02 Sep 2024 22:45:10 -0400 drewandsamtalktraining.podbean.com/3b356b46-1fa0-3100-8671-e2212d5d7570 One last tidbit from Drew and Sam, this time nothing to do with training but how about a little Sports Ball?

]]> One last tidbit from Drew and Sam, this time nothing to do with training but how about a little Sports Ball?

]]> Fauser Consulting and Better Than Yesterday Consulting false No 427 147 full Episode 148: And now for something completely different. Episode 148: And now for something completely different. https://drewandsamtalktraining.podbean.com/e/episode-148-and-now-for-something-completely-different/ https://drewandsamtalktraining.podbean.com/e/episode-148-and-now-for-something-completely-different/#comments Mon, 08 Jul 2024 20:00:00 -0400 drewandsamtalktraining.podbean.com/d73de138-8f81-3a1d-a2ff-d6a22b719231 Fauser Consulting and Better Than Yesterday Consulting false No 246 146 full Episode 147: Dough Bros go viral with special guests Chris and Travis Luttrell Episode 147: Dough Bros go viral with special guests Chris and Travis Luttrell https://drewandsamtalktraining.podbean.com/e/episode-147-dough-bros-go-viral-with-special-guests-chris-and-travis-luttrell/ https://drewandsamtalktraining.podbean.com/e/episode-147-dough-bros-go-viral-with-special-guests-chris-and-travis-luttrell/#comments Mon, 24 Jun 2024 20:00:00 -0400 drewandsamtalktraining.podbean.com/700ae93f-7aea-3288-a931-3aaf1465c1bb The guys get to talk to first year and first-time gold Franny winning franchisee Chris Luttrell. His brother, Travis, brought home the national Supervisor of the year hardware as well! Drew pushes Sam to the side as this goes hard into service and supervision.

]]> The guys get to talk to first year and first-time gold Franny winning franchisee Chris Luttrell. His brother, Travis, brought home the national Supervisor of the year hardware as well! Drew pushes Sam to the side as this goes hard into service and supervision.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2599 145 full Episode #146– Pizza is our purpose with special guest Abby Faivor Episode #146– Pizza is our purpose with special guest Abby Faivor https://drewandsamtalktraining.podbean.com/e/episode-146%e2%80%93-pizza-is-our-purpose-with-special-guest-abby-faivor/ https://drewandsamtalktraining.podbean.com/e/episode-146%e2%80%93-pizza-is-our-purpose-with-special-guest-abby-faivor/#comments Tue, 18 Jun 2024 09:41:08 -0400 drewandsamtalktraining.podbean.com/8de953e7-27ea-30b8-8206-1f2c23d6de15 The guys get to have an interesting conversation with Vice President of Operations for Five Star Pizza Company, Abby Favior. Check out how she has helped motivate her team to be the best they can be at product. Drew feels left out as Sam takes the reigns of this product focused conversation.

]]> The guys get to have an interesting conversation with Vice President of Operations for Five Star Pizza Company, Abby Favior. Check out how she has helped motivate her team to be the best they can be at product. Drew feels left out as Sam takes the reigns of this product focused conversation.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2087 144 full Episode #145: Make Work Small Episode #145: Make Work Small https://drewandsamtalktraining.podbean.com/e/episode-145-make-work-small/ https://drewandsamtalktraining.podbean.com/e/episode-145-make-work-small/#comments Mon, 10 Jun 2024 20:53:00 -0400 drewandsamtalktraining.podbean.com/f5226aa1-a300-39cd-b3e3-bb83aa8b0b30  Sam hits Drew right in the OA nerve. Yet, amazingly with hours of show prep, they come to agreement! Sam gets into how to take an Operations Assessment and use it to improve your location WHILE achieving the labor and service goals of your organization. That’s right, by chunking it down and making work small. Drew shares how this works with almost any process and the guys get into a few tangents, as normal.

]]>  Sam hits Drew right in the OA nerve. Yet, amazingly with hours of show prep, they come to agreement! Sam gets into how to take an Operations Assessment and use it to improve your location WHILE achieving the labor and service goals of your organization. That’s right, by chunking it down and making work small. Drew shares how this works with almost any process and the guys get into a few tangents, as normal.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1359 143 full Episode 144: Strategy Action and Time Episode 144: Strategy Action and Time https://drewandsamtalktraining.podbean.com/e/episode-144-strategy-action-and-time/ https://drewandsamtalktraining.podbean.com/e/episode-144-strategy-action-and-time/#comments Mon, 03 Jun 2024 20:04:18 -0400 drewandsamtalktraining.podbean.com/70566ca5-aca5-335e-9a27-44a098230389 The guys discuss the highs of coming home from a big corporate event. Energy, excitement, the desire to get that award on the big stage. Then tomorrow, you’ll do the same thing you did before the event. Why? How can we take this bit of motivation and turn it into a change agent in our lives! First, you may need dedication, desire, and the willingness to excel. They get into the system to make this change happen and even mention the need for an accountability buddy or accountabody.

]]> The guys discuss the highs of coming home from a big corporate event. Energy, excitement, the desire to get that award on the big stage. Then tomorrow, you’ll do the same thing you did before the event. Why? How can we take this bit of motivation and turn it into a change agent in our lives! First, you may need dedication, desire, and the willingness to excel. They get into the system to make this change happen and even mention the need for an accountability buddy or accountabody.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1595 142 full Episode 143: Drew's Radical Hiring Idea Episode 143: Drew's Radical Hiring Idea https://drewandsamtalktraining.podbean.com/e/episode-143-drews-radical-hiring-idea/ https://drewandsamtalktraining.podbean.com/e/episode-143-drews-radical-hiring-idea/#comments Tue, 28 May 2024 20:00:00 -0400 drewandsamtalktraining.podbean.com/f5ab0149-752e-3056-ba4e-d4eba99bc4ea Interview schminterview, who needs em? Sam has given the floor of this odd episode over to Drew to explain his crazy idea. Lean on into the absurd hiring strategy Drew suggests. Also, don’t try this at home or work! Follow the guys instructions on communicating with your labor attorney or ensuring your franchisee / franchisor wants this to be a test. The joy of the qualification to replace the interview. What will they think of next!

]]> Interview schminterview, who needs em? Sam has given the floor of this odd episode over to Drew to explain his crazy idea. Lean on into the absurd hiring strategy Drew suggests. Also, don’t try this at home or work! Follow the guys instructions on communicating with your labor attorney or ensuring your franchisee / franchisor wants this to be a test. The joy of the qualification to replace the interview. What will they think of next!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1376 141 full Episode 142: Talking with TED Episode 142: Talking with TED https://drewandsamtalktraining.podbean.com/e/episode-142-talking-with-ted/ https://drewandsamtalktraining.podbean.com/e/episode-142-talking-with-ted/#comments Mon, 20 May 2024 21:04:34 -0400 drewandsamtalktraining.podbean.com/2d6e9d0e-f68d-38fe-b0e6-f48ab4104b4f Drew stumbled upon a video. This means now the guys get to share their thoughts on a myriad of topics around Talent versus the Peter Principle, how many superstars should you have, and why that part-time driver is ok staying a part-time driver. Oh yeah, they also get into Narcissistic Leaders and Humble Leaders. The best part, there is a third group. Listen to find out!

The video they reference is Adam Grant TED ->https://youtu.be/hPgY45xsGsU?si=DlCtiNq_l92704Wx

 

]]> Drew stumbled upon a video. This means now the guys get to share their thoughts on a myriad of topics around Talent versus the Peter Principle, how many superstars should you have, and why that part-time driver is ok staying a part-time driver. Oh yeah, they also get into Narcissistic Leaders and Humble Leaders. The best part, there is a third group. Listen to find out!

The video they reference is Adam Grant TED ->https://youtu.be/hPgY45xsGsU?si=DlCtiNq_l92704Wx

 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1075 140 full Episode 141: Starting with How Episode 141: Starting with How https://drewandsamtalktraining.podbean.com/e/episode-141-starting-with-how/ https://drewandsamtalktraining.podbean.com/e/episode-141-starting-with-how/#comments Mon, 13 May 2024 20:00:00 -0400 drewandsamtalktraining.podbean.com/eefbe378-28e4-3ec2-b7c2-7903c15e9923 The guys get into discussing Weird Al, Alanis, and a certain DJ. What they're really after is your why! Why do we tell everyone how to do something and skip the why? What would it look like if we start with why instead of how? How could it change your store / team / role? See what we did there? I know it's cheesy but it is a food cost discussion or is it….

]]> The guys get into discussing Weird Al, Alanis, and a certain DJ. What they're really after is your why! Why do we tell everyone how to do something and skip the why? What would it look like if we start with why instead of how? How could it change your store / team / role? See what we did there? I know it's cheesy but it is a food cost discussion or is it….

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1488 139 full Episode #140: Desire and Execution Episode #140: Desire and Execution https://drewandsamtalktraining.podbean.com/e/episode-140-desire-and-execution/ https://drewandsamtalktraining.podbean.com/e/episode-140-desire-and-execution/#comments Mon, 06 May 2024 20:11:36 -0400 drewandsamtalktraining.podbean.com/bff3117a-f570-3fd4-934a-98860c2db89a The guys discuss day one training, debating, and how training is never final. What they are trying to get at is, how do you keep the new team member once they start? How does communication effect it? How can one location have terrible turnover and another in the same company have low turnover? Hmm…could it be the leader? Could it be expectations? WARNING: Math ahead!

]]> The guys discuss day one training, debating, and how training is never final. What they are trying to get at is, how do you keep the new team member once they start? How does communication effect it? How can one location have terrible turnover and another in the same company have low turnover? Hmm…could it be the leader? Could it be expectations? WARNING: Math ahead!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1605 138 full Episode 139: Rules of Engagement Episode 139: Rules of Engagement https://drewandsamtalktraining.podbean.com/e/episode-139-rules-of-engagement/ https://drewandsamtalktraining.podbean.com/e/episode-139-rules-of-engagement/#comments Mon, 29 Apr 2024 20:00:27 -0400 drewandsamtalktraining.podbean.com/a0f3b2ea-7e1f-39f7-bdfb-2baf16974270 What do you call them? Guard rails? Expectations? The guys get into how leadership has changed over time and now time has changed over leadership. From pagers to "always on" how can you manage the way you communicate with your team and how your team communicates with you.

]]> What do you call them? Guard rails? Expectations? The guys get into how leadership has changed over time and now time has changed over leadership. From pagers to "always on" how can you manage the way you communicate with your team and how your team communicates with you.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1430 137 full Episode 138: Alarms can be alarming! Episode 138: Alarms can be alarming! https://drewandsamtalktraining.podbean.com/e/episode-138-alarms-can-be-alarming/ https://drewandsamtalktraining.podbean.com/e/episode-138-alarms-can-be-alarming/#comments Mon, 22 Apr 2024 20:35:23 -0400 drewandsamtalktraining.podbean.com/0e9f93d5-fa1e-3747-adc4-48cefacc5f28 Drew scares Sam with his early alarm talk and goes right into a real rant of a time. That's a play on words there, IYKYK. The guys then discuss the importance using process to develop a team not for lack of trust. How you setup your expectations may lead to how your team communicates with you.

]]> Drew scares Sam with his early alarm talk and goes right into a real rant of a time. That's a play on words there, IYKYK. The guys then discuss the importance using process to develop a team not for lack of trust. How you setup your expectations may lead to how your team communicates with you.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1476 136 full Episode 137: The Gemini Giant and making stuff up Episode 137: The Gemini Giant and making stuff up https://drewandsamtalktraining.podbean.com/e/episode-137-the-gemini-giant-and-making-stuff-up/ https://drewandsamtalktraining.podbean.com/e/episode-137-the-gemini-giant-and-making-stuff-up/#comments Mon, 01 Apr 2024 20:54:51 -0400 drewandsamtalktraining.podbean.com/7abcfc96-8426-3bb6-9b34-81e060c359bd This episode has so many twists and turns that the guys feel like they've created a prog rock epic, it's so long they influenced themselves by the end (Stephen Colbert link). The guys start with the Gemini Giant and end with the Oatman, AZ Sidewinder. In between, they discuss where to find answers and how to lead to the answers.

]]> This episode has so many twists and turns that the guys feel like they've created a prog rock epic, it's so long they influenced themselves by the end (Stephen Colbert link). The guys start with the Gemini Giant and end with the Oatman, AZ Sidewinder. In between, they discuss where to find answers and how to lead to the answers.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1562 135 full Episode 136: Mea Culpa Episode 136: Mea Culpa https://drewandsamtalktraining.podbean.com/e/episode-136-mea-culpa/ https://drewandsamtalktraining.podbean.com/e/episode-136-mea-culpa/#comments Mon, 25 Mar 2024 20:00:00 -0400 drewandsamtalktraining.podbean.com/abf85fcd-4747-3967-8f72-c293520b7209 What does Mea culpa mean and why does Drew have it? No product and service debate this time, just discipline and perfect practice. The guys get into how discipline can be a grind but creates great results and how perfect practice is needed to ensure an amazing customer experience. Both states. Wow, agreement! Also, a challenge!

]]> What does Mea culpa mean and why does Drew have it? No product and service debate this time, just discipline and perfect practice. The guys get into how discipline can be a grind but creates great results and how perfect practice is needed to ensure an amazing customer experience. Both states. Wow, agreement! Also, a challenge!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1407 134 full Episode #135: The rant heard round the world Episode #135: The rant heard round the world https://drewandsamtalktraining.podbean.com/e/episode-135-the-rant-heard-round-the-world/ https://drewandsamtalktraining.podbean.com/e/episode-135-the-rant-heard-round-the-world/#comments Wed, 20 Mar 2024 21:38:42 -0400 drewandsamtalktraining.podbean.com/6cc1b7a6-0401-3ed9-89b6-116f6817cdb2 Product gets us in the door, service is the difference between us and them! Sam has decided that it is time to rant. We haven’t mentioned product in a few weeks and Sam was feeling the withdrawal pangs. Drew finds a way to agree and disagree at the same time because service. Maybe as you near the end, you’ll pick up the leadership lesson that they’re putting down.

]]> Product gets us in the door, service is the difference between us and them! Sam has decided that it is time to rant. We haven’t mentioned product in a few weeks and Sam was feeling the withdrawal pangs. Drew finds a way to agree and disagree at the same time because service. Maybe as you near the end, you’ll pick up the leadership lesson that they’re putting down.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1390 133 full Episode 134: When new things happen Episode 134: When new things happen https://drewandsamtalktraining.podbean.com/e/episode-134-when-new-things-happen/ https://drewandsamtalktraining.podbean.com/e/episode-134-when-new-things-happen/#comments Wed, 13 Mar 2024 03:02:04 -0400 drewandsamtalktraining.podbean.com/f4d9d233-421f-30f2-b7dc-6268068679f0 Is it about your processes or your delivery? The guys get into change and how to make change happen. We all know that change happens every day. Even the most stubborn still change. Check out the ways the guys help to create and maintain change in your organization.

]]> Is it about your processes or your delivery? The guys get into change and how to make change happen. We all know that change happens every day. Even the most stubborn still change. Check out the ways the guys help to create and maintain change in your organization.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1177 132 full Episode 133: Value of shoulder-to-shoulder coaching Episode 133: Value of shoulder-to-shoulder coaching https://drewandsamtalktraining.podbean.com/e/episode-133-value-of-shoulder-to-shoulder-coaching/ https://drewandsamtalktraining.podbean.com/e/episode-133-value-of-shoulder-to-shoulder-coaching/#comments Mon, 04 Mar 2024 22:58:17 -0500 drewandsamtalktraining.podbean.com/9c99cf39-bfc1-3ed8-838e-a6ac8b4a528b Classroom training, armed with a PowerPoint, a purpose, and a bunch of people. Yet, when we're in the in-store what do we do? We can’t always schedule training so what does spontaneous training look like? Why do we miss out on those opportunities and how can we make a lasting difference? The guys get into “once you see something, say something!” Check out this episode to learn what the next steps are.

]]> Classroom training, armed with a PowerPoint, a purpose, and a bunch of people. Yet, when we're in the in-store what do we do? We can’t always schedule training so what does spontaneous training look like? Why do we miss out on those opportunities and how can we make a lasting difference? The guys get into “once you see something, say something!” Check out this episode to learn what the next steps are.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1231 131 full Episode 132:Breaking News Edition! Episode 132:Breaking News Edition! https://drewandsamtalktraining.podbean.com/e/episode-132breaking-news-edition/ https://drewandsamtalktraining.podbean.com/e/episode-132breaking-news-edition/#comments Mon, 26 Feb 2024 20:00:00 -0500 drewandsamtalktraining.podbean.com/c7206a73-bc7a-36ae-8e4c-c532e76f1733 Drew has a big announcement and Sam follows up with one of his own! The guys go and dive into the way back machine. Although they start with turnaround times, this really becomes about the big picture and a new TLA, MBC. I bet you can't wait to find out what that means!  Could turnaround times truly measure how you lead?

]]> Drew has a big announcement and Sam follows up with one of his own! The guys go and dive into the way back machine. Although they start with turnaround times, this really becomes about the big picture and a new TLA, MBC. I bet you can't wait to find out what that means!  Could turnaround times truly measure how you lead?

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1338 130 full Episode 131: WIIFT, WIIFT it good Episode 131: WIIFT, WIIFT it good https://drewandsamtalktraining.podbean.com/e/episode-131-wiift-wiift-it-good/ https://drewandsamtalktraining.podbean.com/e/episode-131-wiift-wiift-it-good/#comments Mon, 19 Feb 2024 19:00:00 -0500 drewandsamtalktraining.podbean.com/f719f945-2764-3e1d-8d79-faba7b1e9563 No this isn’t a Devo reference. IYKYK. What’s in it for them? Weather season is different for everyone. Maybe it’s cold in Minnesota or hurricanes in Florida. How do you talk to your team to ensure that when the customers call, your team is there to deliver the best possible results? Oh no, it sounds like more expectations talk!

]]> No this isn’t a Devo reference. IYKYK. What’s in it for them? Weather season is different for everyone. Maybe it’s cold in Minnesota or hurricanes in Florida. How do you talk to your team to ensure that when the customers call, your team is there to deliver the best possible results? Oh no, it sounds like more expectations talk!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1459 129 full Episode 130: The case against staggered in times Episode 130: The case against staggered in times https://drewandsamtalktraining.podbean.com/e/episode-130-the-case-against-staggered-in-times/ https://drewandsamtalktraining.podbean.com/e/episode-130-the-case-against-staggered-in-times/#comments Tue, 13 Feb 2024 16:29:45 -0500 drewandsamtalktraining.podbean.com/a4970542-273e-31c9-ad7f-1ff74938cbd1 The guys get down in the weeds on this one. We learn about Drew's poor ability to communicate and how it creates a great podcast tease. How do staggered in times effect your team? How do they build their habits? How do you create a schedule that meets the customers needs without forgetting about your team? Check out this episode and let us know what you think.

 

]]> The guys get down in the weeds on this one. We learn about Drew's poor ability to communicate and how it creates a great podcast tease. How do staggered in times effect your team? How do they build their habits? How do you create a schedule that meets the customers needs without forgetting about your team? Check out this episode and let us know what you think.

 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1130 128 full Episode 129: Are you available? Episode 129: Are you available? https://drewandsamtalktraining.podbean.com/e/episode-129-are-you-available/ https://drewandsamtalktraining.podbean.com/e/episode-129-are-you-available/#comments Mon, 05 Feb 2024 19:00:00 -0500 drewandsamtalktraining.podbean.com/2f77c592-e2ee-3c9c-9e59-fd4d3c3bf216 The guys discuss team availability. How do you negotiate mutually beneficial results? Drew coins a new phrase that Sam even takes notes on. We would share it here but then why would you listen?

]]> The guys discuss team availability. How do you negotiate mutually beneficial results? Drew coins a new phrase that Sam even takes notes on. We would share it here but then why would you listen?

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1388 127 full Episode 128: Changing the culture in your organization Episode 128: Changing the culture in your organization https://drewandsamtalktraining.podbean.com/e/episode-128-changing-the-culture-in-your-organization/ https://drewandsamtalktraining.podbean.com/e/episode-128-changing-the-culture-in-your-organization/#comments Mon, 29 Jan 2024 20:00:00 -0500 drewandsamtalktraining.podbean.com/634c302d-d1c3-3b54-8b29-67bfe91898ee If the Lions can win, so can you! The guys start off discussing the big win by a local football team and no this isn’t a repeat episode. How does alignment of the leaders translate to culture in a restaurant? The guys discuss having a leader and the importance of that whether you go family or team or the Drew & Sam hybrid. John U. Bacon would be proud as they share the added be patient with results but not with actions.

]]> If the Lions can win, so can you! The guys start off discussing the big win by a local football team and no this isn’t a repeat episode. How does alignment of the leaders translate to culture in a restaurant? The guys discuss having a leader and the importance of that whether you go family or team or the Drew & Sam hybrid. John U. Bacon would be proud as they share the added be patient with results but not with actions.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1567 126 full Episode 127: Training Questions from the mailbag Episode 127: Training Questions from the mailbag https://drewandsamtalktraining.podbean.com/e/episode-127-training-questions-from-the-mailbag/ https://drewandsamtalktraining.podbean.com/e/episode-127-training-questions-from-the-mailbag/#comments Mon, 22 Jan 2024 19:00:00 -0500 drewandsamtalktraining.podbean.com/ee9accce-f8dd-3edc-a393-58dc2ed5a110 The guys open the mailbag and dive into questions from leaders. The good ol’ “how do you” questions. Like, how do you get training hours when you’re on a labor target? Or what happens when my team doesn’t want to be trained? Drew & Sam oddly don’t argue about much, you would think there would be differing opinions but no, they’ll save those arguments for other episodes!

]]> The guys open the mailbag and dive into questions from leaders. The good ol’ “how do you” questions. Like, how do you get training hours when you’re on a labor target? Or what happens when my team doesn’t want to be trained? Drew & Sam oddly don’t argue about much, you would think there would be differing opinions but no, they’ll save those arguments for other episodes!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1516 125 full Episode 126: The Team, The Team, The Team Episode 126: The Team, The Team, The Team https://drewandsamtalktraining.podbean.com/e/episode-126-the-team-the-team-the-team/ https://drewandsamtalktraining.podbean.com/e/episode-126-the-team-the-team-the-team/#comments Mon, 15 Jan 2024 19:00:02 -0500 drewandsamtalktraining.podbean.com/b4c50a33-13ce-3b84-9621-b737fa7937f4 Hail to the common sense? The guys start off discussing the big win by a local football team and somehow get to discussing why a 3-compartment sink isn't common sense. Listen in as a few new terms are created. Team is not Family. Your weakest link determines your best outcome. Even the old pearl of wisdom, the importance of delegation. Did we mention that local team winning the big game? We’ll try not to be so happy or obnoxious about it!

]]> Hail to the common sense? The guys start off discussing the big win by a local football team and somehow get to discussing why a 3-compartment sink isn't common sense. Listen in as a few new terms are created. Team is not Family. Your weakest link determines your best outcome. Even the old pearl of wisdom, the importance of delegation. Did we mention that local team winning the big game? We’ll try not to be so happy or obnoxious about it!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1784 124 full Episode 125: When good people are miserable Episode 125: When good people are miserable https://drewandsamtalktraining.podbean.com/e/episode-125-when-good-people-are-miserable/ https://drewandsamtalktraining.podbean.com/e/episode-125-when-good-people-are-miserable/#comments Mon, 08 Jan 2024 19:00:00 -0500 drewandsamtalktraining.podbean.com/7f3b00bd-ea0d-3e78-bb23-26e0c33a74cf Drew shares a tale from a recent visit. What do you do when your best team members are miserable because of poor hires? How do you keep them around before they leave? What happens if they leave? The guys get into a few ways to keep your best and promote a few others to customer.

]]> Drew shares a tale from a recent visit. What do you do when your best team members are miserable because of poor hires? How do you keep them around before they leave? What happens if they leave? The guys get into a few ways to keep your best and promote a few others to customer.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1256 123 full Episode 124: Be busy when you’re slow so you feel slow when you’re busy. Episode 124: Be busy when you’re slow so you feel slow when you’re busy. https://drewandsamtalktraining.podbean.com/e/episode-124-be-busy-when-you-re-slow-so-you-feel-slow-when-you-re-busy/ https://drewandsamtalktraining.podbean.com/e/episode-124-be-busy-when-you-re-slow-so-you-feel-slow-when-you-re-busy/#comments Mon, 01 Jan 2024 23:21:32 -0500 drewandsamtalktraining.podbean.com/9ae9e301-2003-32e1-be8b-c08f372b872f The guys discuss Drew’s new phrase. They decide why should you have just a one-liner when you can have many! Like “Focus on that one pizza, that one customer, that one team member”, or “Make work small”, or Sam’s top three reasons for leadership. You’ll have to listen to hear that one! Drew mentions his top three ways to handle the rush and Sam takes notes, what?!

]]> The guys discuss Drew’s new phrase. They decide why should you have just a one-liner when you can have many! Like “Focus on that one pizza, that one customer, that one team member”, or “Make work small”, or Sam’s top three reasons for leadership. You’ll have to listen to hear that one! Drew mentions his top three ways to handle the rush and Sam takes notes, what?!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1557 122 full Episode 123: Water all the plants, with special guest John U. Bacon. Episode 123: Water all the plants, with special guest John U. Bacon. https://drewandsamtalktraining.podbean.com/e/episode-123-water-all-the-plants-with-special-guest-john-u-bacon/ https://drewandsamtalktraining.podbean.com/e/episode-123-water-all-the-plants-with-special-guest-john-u-bacon/#comments Mon, 25 Dec 2023 19:00:00 -0500 drewandsamtalktraining.podbean.com/fdb497b3-39ba-3339-8cb8-857c97e5c353 John joins the guys for a second time to discuss leadership, Navy Seals, and 10 seconds of hockey. Sam learns you can’t trust everything you read on Wikipedia and Drew hopes you listen past his annual NY Rangers plug.

]]> John joins the guys for a second time to discuss leadership, Navy Seals, and 10 seconds of hockey. Sam learns you can’t trust everything you read on Wikipedia and Drew hopes you listen past his annual NY Rangers plug.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2507 121 full Episode 122: 5 Revised Steps Episode 122: 5 Revised Steps https://drewandsamtalktraining.podbean.com/e/episode-122-5-revised-steps/ https://drewandsamtalktraining.podbean.com/e/episode-122-5-revised-steps/#comments Mon, 18 Dec 2023 19:00:00 -0500 drewandsamtalktraining.podbean.com/dc9674ba-be96-3796-85b1-7c1dfef13a5e So much show prep that Drew gets to scare Sam. 5 steps to On-the-Job training. Could they be revised? Should they be revised? How will Sam reprint all his cards? Drew explains an updated purpose to each steps and how to ensure that the technology available to your team is used to everyone’s benefit.

]]> So much show prep that Drew gets to scare Sam. 5 steps to On-the-Job training. Could they be revised? Should they be revised? How will Sam reprint all his cards? Drew explains an updated purpose to each steps and how to ensure that the technology available to your team is used to everyone’s benefit.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1237 120 full Episode 121: Hey Anon Episode 121: Hey Anon https://drewandsamtalktraining.podbean.com/e/episode-121-hey-anon/ https://drewandsamtalktraining.podbean.com/e/episode-121-hey-anon/#comments Mon, 11 Dec 2023 21:25:10 -0500 drewandsamtalktraining.podbean.com/63bf8198-b0a9-32f8-92cc-d788bbf7df70 Drew & Sam discuss the reason, joy, or purpose behind anonymous posts on a few FB groups. Need to ask without your boss knowing? Shame on the boss. Need to vent? Shame on Drew? How’d we get there. Check it out to find out.

]]> Drew & Sam discuss the reason, joy, or purpose behind anonymous posts on a few FB groups. Need to ask without your boss knowing? Shame on the boss. Need to vent? Shame on Drew? How’d we get there. Check it out to find out.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1223 119 full Episode 120: Pillars Episode 120: Pillars https://drewandsamtalktraining.podbean.com/e/episode-120-pillars/ https://drewandsamtalktraining.podbean.com/e/episode-120-pillars/#comments Mon, 04 Dec 2023 20:25:07 -0500 drewandsamtalktraining.podbean.com/3fcc813b-c3dd-31ad-b4ce-494723fbd0ae Do you find yourself answering the questions for your team? Even on a day off? Or on vacation? Where do you go if you haven’t been told where to go? Drew & Sam get into the vast array of possibilities. Knowledge is fleeting but wisdom is forever. How you help your team know where to go to find an answer will better set them and you up for success.

]]> Do you find yourself answering the questions for your team? Even on a day off? Or on vacation? Where do you go if you haven’t been told where to go? Drew & Sam get into the vast array of possibilities. Knowledge is fleeting but wisdom is forever. How you help your team know where to go to find an answer will better set them and you up for success.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1485 118 full Episode 119: Roots of Pictures? Episode 119: Roots of Pictures? https://drewandsamtalktraining.podbean.com/e/episode-119-roots-of-pictures/ https://drewandsamtalktraining.podbean.com/e/episode-119-roots-of-pictures/#comments Mon, 27 Nov 2023 19:00:00 -0500 drewandsamtalktraining.podbean.com/225d84bf-0b40-362a-8c83-59c0756ba8dc It’s 7:45pm, do you know if your store is closed? Sam catches Drew in a role play right out of the gate! Sure, a picture can say 1000 words, but can it get to the root of the issue? Drew & Sam get into ways to solve an issue. Once you know the root of an issue, you can identify the performance gap. Once you have the performance gap you can listen to the next episode!

]]> It’s 7:45pm, do you know if your store is closed? Sam catches Drew in a role play right out of the gate! Sure, a picture can say 1000 words, but can it get to the root of the issue? Drew & Sam get into ways to solve an issue. Once you know the root of an issue, you can identify the performance gap. Once you have the performance gap you can listen to the next episode!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1999 117 full Episode 118: Iced Dunkin or Hot Starbucks with special guest Dennis Tran Episode 118: Iced Dunkin or Hot Starbucks with special guest Dennis Tran https://drewandsamtalktraining.podbean.com/e/episode-118-iced-dunkin-or-hot-starbucks-with-special-guest-dennis-tran/ https://drewandsamtalktraining.podbean.com/e/episode-118-iced-dunkin-or-hot-starbucks-with-special-guest-dennis-tran/#comments Mon, 20 Nov 2023 20:27:25 -0500 drewandsamtalktraining.podbean.com/0816fa38-e04f-317b-b425-55113cb69e7a Join Drew & Sam as they talk speed with 4-time Worlds Fastest Pizza Maker and Domino’s franchisee Dennis Tran. Dennis shares a few theories on success and speed, Sam reminisces about an amazing judge, and Drew shares the kind words of a CEO. The only way this could be cooler is with Dunkin. Listen, you’ll get the joke.

]]> Join Drew & Sam as they talk speed with 4-time Worlds Fastest Pizza Maker and Domino’s franchisee Dennis Tran. Dennis shares a few theories on success and speed, Sam reminisces about an amazing judge, and Drew shares the kind words of a CEO. The only way this could be cooler is with Dunkin. Listen, you’ll get the joke.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2076 116 full Episode 117: Finally, a book review! Episode 117: Finally, a book review! https://drewandsamtalktraining.podbean.com/e/episode-117-finally-a-book-review/ https://drewandsamtalktraining.podbean.com/e/episode-117-finally-a-book-review/#comments Tue, 14 Nov 2023 09:42:44 -0500 drewandsamtalktraining.podbean.com/fcac1d6b-fd21-36e1-9b8f-968b006f6a7f First break all the rules, what the world's greatest managers do differently by Marcus Buckingham and Curt Coffman.

A manual without a fable. The guys get into this book. Drew apologizes for a far-sighted delay. Sam tries to make it all about [REDACTED]. We can't give the book away, so you'll have to listen.

CHALLENGE TIME: On the next shift, ask your team do you know what is expected of you on this shift?

]]> First break all the rules, what the world's greatest managers do differently by Marcus Buckingham and Curt Coffman.

A manual without a fable. The guys get into this book. Drew apologizes for a far-sighted delay. Sam tries to make it all about [REDACTED]. We can't give the book away, so you'll have to listen.

CHALLENGE TIME: On the next shift, ask your team do you know what is expected of you on this shift?

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1828 115 full Episode 116: Make work small by pulling the right lever Episode 116: Make work small by pulling the right lever https://drewandsamtalktraining.podbean.com/e/episode-116-make-work-small-by-pulling-the-right-lever/ https://drewandsamtalktraining.podbean.com/e/episode-116-make-work-small-by-pulling-the-right-lever/#comments Mon, 06 Nov 2023 23:50:45 -0500 drewandsamtalktraining.podbean.com/b652a5be-2000-347c-a0ad-c2166ae3b518 Sure, maybe Drew said time management, we're going to prioritize other parts of the conversation. The guys get into dealing with processes over goals. How do you eat an elephant is old fashioned? What could it be replaced by? Tomahawk steaks? You listen and we'll decide!

]]> Sure, maybe Drew said time management, we're going to prioritize other parts of the conversation. The guys get into dealing with processes over goals. How do you eat an elephant is old fashioned? What could it be replaced by? Tomahawk steaks? You listen and we'll decide!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1607 114 full Episode 115: The Shawshank Tangent Compartmentalization Episode 115: The Shawshank Tangent Compartmentalization https://drewandsamtalktraining.podbean.com/e/episode-115-the-shawshank-tangent-compartmentalization/ https://drewandsamtalktraining.podbean.com/e/episode-115-the-shawshank-tangent-compartmentalization/#comments Mon, 30 Oct 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/0ca33d76-c974-3966-8235-1a1a976ef031 The guys get through a few tangents to get to the heart of the matter, real-time coaching. Sure Drew & Sam are good at it, they should be! They don't have to close, open, deal with team member issues, or more. They get into the why of it, for you and for your participants. Sam throws out a hastily made challenge because Drew does weird things. BTW, are you laughing, Jeremy Hill?

]]> The guys get through a few tangents to get to the heart of the matter, real-time coaching. Sure Drew & Sam are good at it, they should be! They don't have to close, open, deal with team member issues, or more. They get into the why of it, for you and for your participants. Sam throws out a hastily made challenge because Drew does weird things. BTW, are you laughing, Jeremy Hill?

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1613 113 full Episode 114: A Leadership Journey Plea Episode 114: A Leadership Journey Plea https://drewandsamtalktraining.podbean.com/e/episode-114-a-leadership-journey-plea/ https://drewandsamtalktraining.podbean.com/e/episode-114-a-leadership-journey-plea/#comments Mon, 23 Oct 2023 21:15:52 -0400 drewandsamtalktraining.podbean.com/04fdb535-5b42-3ef1-a32c-fe89664d9511 Role plays, real time coaching, and soft skills, oh my! The guys go deep into coaching and training soft skills. Sam starts it off with a leadership plea. Can you take him up on it? When and where are the best places to train? Drew explains what a coaching inception is, and Sam decides to tease the next episode!

]]> Role plays, real time coaching, and soft skills, oh my! The guys go deep into coaching and training soft skills. Sam starts it off with a leadership plea. Can you take him up on it? When and where are the best places to train? Drew explains what a coaching inception is, and Sam decides to tease the next episode!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1735 112 full Episode 113: Your managers are not grandma’s pot roast Episode 113: Your managers are not grandma’s pot roast https://drewandsamtalktraining.podbean.com/e/episode-113-your-managers-are-not-grandma-s-pot-roast/ https://drewandsamtalktraining.podbean.com/e/episode-113-your-managers-are-not-grandma-s-pot-roast/#comments Tue, 17 Oct 2023 00:47:33 -0400 drewandsamtalktraining.podbean.com/2cd843d7-1e50-3a0c-8cff-1a7e3e97c629 The guys discuss setting clear expectations. We know, this comes up often, it's ok. This time it's around your management team. What if they aren't available all the time? What if they're not a level one? What if your team is hired for a role? The guys dig into this concept and tease another detailed dive into this concept.

]]> The guys discuss setting clear expectations. We know, this comes up often, it's ok. This time it's around your management team. What if they aren't available all the time? What if they're not a level one? What if your team is hired for a role? The guys dig into this concept and tease another detailed dive into this concept.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1587 111 full Episode #112: CSI Dexter Episode #112: CSI Dexter https://drewandsamtalktraining.podbean.com/e/episode-112-csi-dexter/ https://drewandsamtalktraining.podbean.com/e/episode-112-csi-dexter/#comments Mon, 09 Oct 2023 20:13:07 -0400 drewandsamtalktraining.podbean.com/b110cb99-7df9-3c60-ba64-af89cfc42f93 Fauser Consulting and Better Than Yesterday Consulting false No 1262 110 full Episode 111: We’ve been everywhere with a challenge Episode 111: We’ve been everywhere with a challenge https://drewandsamtalktraining.podbean.com/e/episode-111-we-ve-been-everywhere-with-a-challenge/ https://drewandsamtalktraining.podbean.com/e/episode-111-we-ve-been-everywhere-with-a-challenge/#comments Mon, 02 Oct 2023 20:03:58 -0400 drewandsamtalktraining.podbean.com/19044126-41be-3903-8628-a983e7a18819 Fauser Consulting and Better Than Yesterday Consulting false No 1758 109 full Episode110: A swing and a Southern Miss with special guest John Richards Episode110: A swing and a Southern Miss with special guest John Richards https://drewandsamtalktraining.podbean.com/e/episode110-a-swing-and-a-southern-miss-with-special-guest-john-richards/ https://drewandsamtalktraining.podbean.com/e/episode110-a-swing-and-a-southern-miss-with-special-guest-john-richards/#comments Tue, 26 Sep 2023 09:34:46 -0400 drewandsamtalktraining.podbean.com/97bb8685-4f40-3cb4-ae20-f41fed48c7d1 The guys get to chat with franchisee John Richards. From the COO of the largest US franchise to a growing franchisee in Central Mississippi (he graduated from Southern Mississippi, see, swing and a southern miss, that's almost funny), John has a great story and a best practice to share.

]]> The guys get to chat with franchisee John Richards. From the COO of the largest US franchise to a growing franchisee in Central Mississippi (he graduated from Southern Mississippi, see, swing and a southern miss, that's almost funny), John has a great story and a best practice to share.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1483 108 full Episode 109: Prizes that suck with special guest, Gus Garcia Episode 109: Prizes that suck with special guest, Gus Garcia https://drewandsamtalktraining.podbean.com/e/episode-109-prizes-that-suck-with-special-guest-gus-garcia/ https://drewandsamtalktraining.podbean.com/e/episode-109-prizes-that-suck-with-special-guest-gus-garcia/#comments Mon, 18 Sep 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/d37e4754-4d4e-3913-9e93-342c74af7c08 Drew and Sam get to chat with the franchisee that started the largest domino's best practice group. Gus Garcia, out of Springfield Massachusetts has a great story that includes giving away prizes that suck. Really.

]]> Drew and Sam get to chat with the franchisee that started the largest domino's best practice group. Gus Garcia, out of Springfield Massachusetts has a great story that includes giving away prizes that suck. Really.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1631 107 full Episode 108: Fumbling on accountability Episode 108: Fumbling on accountability https://drewandsamtalktraining.podbean.com/e/episode-108-fumbling-on-accountability/ https://drewandsamtalktraining.podbean.com/e/episode-108-fumbling-on-accountability/#comments Mon, 11 Sep 2023 20:00:34 -0400 drewandsamtalktraining.podbean.com/11ae5013-7235-33fc-83bb-217f5f8e86a7 The start of sportsball season is upon us and Drew reminisces about a TV show that highlights real world expectations and accountability. Will Sam follow along or blame the Lions? Can Drew go two episodes without mentioning his beloved Jets? The answers to these questions and not many more are just a click away.

]]> The start of sportsball season is upon us and Drew reminisces about a TV show that highlights real world expectations and accountability. Will Sam follow along or blame the Lions? Can Drew go two episodes without mentioning his beloved Jets? The answers to these questions and not many more are just a click away.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1599 106 full Standards, huh, what are they good for? Standards, huh, what are they good for? https://drewandsamtalktraining.podbean.com/e/standards-huh-what-are-they-good-for/ https://drewandsamtalktraining.podbean.com/e/standards-huh-what-are-they-good-for/#comments Mon, 04 Sep 2023 21:02:40 -0400 drewandsamtalktraining.podbean.com/fe56b175-d011-3c63-bb3a-8ade7bb7bb7a Absolutely everything. The guys discuss why access to standards and the ability to ask questions is paramount to growth. Drew gets miffed because this should be a short episode. Sam finds a row of soap boxes. Drew responds with "Please, pass the suds".

]]> Absolutely everything. The guys discuss why access to standards and the ability to ask questions is paramount to growth. Drew gets miffed because this should be a short episode. Sam finds a row of soap boxes. Drew responds with "Please, pass the suds".

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1812 105 full Episode 106: Schedules and tangents Episode 106: Schedules and tangents https://drewandsamtalktraining.podbean.com/e/episode-106-schedules-and-tangents/ https://drewandsamtalktraining.podbean.com/e/episode-106-schedules-and-tangents/#comments Mon, 28 Aug 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/4a327468-8b21-328d-8266-6e84571c2476 The guys get distracted by golf, "borrowed" hats, football, and your lists. That's right. They discuss an alternate way to be efficient and effective.

Use a tool, iNotes, OneNote, or even something like Notion. Check out Notion here-> https://www.notion.so/

 

Reach out to Drew & Sam.

Check out the book list!

]]> The guys get distracted by golf, "borrowed" hats, football, and your lists. That's right. They discuss an alternate way to be efficient and effective.

Use a tool, iNotes, OneNote, or even something like Notion. Check out Notion here-> https://www.notion.so/

 

Reach out to Drew & Sam.

Check out the book list!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1744 104 full Episode 105: The Blindside and the records are skipping Episode 105: The Blindside and the records are skipping https://drewandsamtalktraining.podbean.com/e/episode-105-the-blindside-and-the-records-are-skipping/ https://drewandsamtalktraining.podbean.com/e/episode-105-the-blindside-and-the-records-are-skipping/#comments Mon, 21 Aug 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/8cb5b23f-c00c-381b-8d8c-6ac9020060e6 The guys talk about something that they have never discussed before. No, that's a lie. That's why the record is skipping, product rears its ugly head. Drew is blindsided by this, he shouldn't be but clearly he hasn't listened to the last few episodes like you have. Sam digs into the promise of a brand and so much more!

]]> The guys talk about something that they have never discussed before. No, that's a lie. That's why the record is skipping, product rears its ugly head. Drew is blindsided by this, he shouldn't be but clearly he hasn't listened to the last few episodes like you have. Sam digs into the promise of a brand and so much more!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1643 103 full Episode 104: Chatting With The Future Episode 104: Chatting With The Future https://drewandsamtalktraining.podbean.com/e/episode-104-chatting-with-the-future/ https://drewandsamtalktraining.podbean.com/e/episode-104-chatting-with-the-future/#comments Mon, 14 Aug 2023 20:09:25 -0400 drewandsamtalktraining.podbean.com/9e01be4e-3366-3297-ad79-118ff395c904 Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1068 102 full Episode 103: Organic Carrots! Episode 103: Organic Carrots! https://drewandsamtalktraining.podbean.com/e/episode-103-organic-carrots/ https://drewandsamtalktraining.podbean.com/e/episode-103-organic-carrots/#comments Mon, 07 Aug 2023 20:03:36 -0400 drewandsamtalktraining.podbean.com/decf4e91-83f9-3d09-aff0-2ab633c9a005 The bookworms are back! Steven M. R. Covey tells about the upside of Trusting and Inspiring. Carrots and sticks are gone, or are they? Are the carrots now, or must they be, ORGANIC? Sam isn’t quite sure about what the author is laying down, Drew is drinking the Kool-Aid on this one. Will the boys agree or are we back to a Product/Service type debate? Tune in and listen! I command you, or I trust you. Are you inspired?

 

Reach out to Drew & Sam.

Check out the book list!

]]> The bookworms are back! Steven M. R. Covey tells about the upside of Trusting and Inspiring. Carrots and sticks are gone, or are they? Are the carrots now, or must they be, ORGANIC? Sam isn’t quite sure about what the author is laying down, Drew is drinking the Kool-Aid on this one. Will the boys agree or are we back to a Product/Service type debate? Tune in and listen! I command you, or I trust you. Are you inspired?

 

Reach out to Drew & Sam.

Check out the book list!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1199 101 full Episode 102: Smooth, Jazz, and Tangents! Episode 102: Smooth, Jazz, and Tangents! https://drewandsamtalktraining.podbean.com/e/episode-102-smooth-jazz-and-tangents/ https://drewandsamtalktraining.podbean.com/e/episode-102-smooth-jazz-and-tangents/#comments Mon, 31 Jul 2023 20:00:45 -0400 drewandsamtalktraining.podbean.com/59bfcd53-5d96-3a66-b445-6334aa52a409 Find yourself less than 18 minutes and listen to Drew and Sam talk about smooth jazz. No wait, they went on a tangent, no wait, they actually talked about something that will help you on today’s shift! This is one you won’t want to miss. Make sure you share these with your friends!

 

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Find yourself less than 18 minutes and listen to Drew and Sam talk about smooth jazz. No wait, they went on a tangent, no wait, they actually talked about something that will help you on today’s shift! This is one you won’t want to miss. Make sure you share these with your friends!

 

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1030 100 full Episode 101: Dalmatians and the return of the mailbag! Episode 101: Dalmatians and the return of the mailbag! https://drewandsamtalktraining.podbean.com/e/episode-101-dalmatians-and-the-return-of-the-mailbag/ https://drewandsamtalktraining.podbean.com/e/episode-101-dalmatians-and-the-return-of-the-mailbag/#comments Mon, 24 Jul 2023 21:25:11 -0400 drewandsamtalktraining.podbean.com/0406d658-33af-3d53-acf1-11b5d7f6754e No, this isn’t a sequel to a dog movie. Maybe it’s not a return if it’s the first time we’ve done it? It is the guys discussing how they would answer an opportunity from a listener. Check it out as the guys discover tangent after detour after semi-brilliant insight. Do you have something to “stump” the guys with? Just reach out! Maybe you’ll be the next episode.

 

Reach out to Drew & Sam.

Check out the book list!

]]> No, this isn’t a sequel to a dog movie. Maybe it’s not a return if it’s the first time we’ve done it? It is the guys discussing how they would answer an opportunity from a listener. Check it out as the guys discover tangent after detour after semi-brilliant insight. Do you have something to “stump” the guys with? Just reach out! Maybe you’ll be the next episode.

 

Reach out to Drew & Sam.

Check out the book list!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1146 99 full Episode 100: It’s a Magical Mystery Tour Episode 100: It’s a Magical Mystery Tour https://drewandsamtalktraining.podbean.com/e/episode-100-it-s-a-magical-mystery-tour/ https://drewandsamtalktraining.podbean.com/e/episode-100-it-s-a-magical-mystery-tour/#comments Mon, 17 Jul 2023 20:12:19 -0400 drewandsamtalktraining.podbean.com/9c954ab4-8df5-3096-8c66-e00c9e41ebdd The guys have spent the last 2 weeks listening to every previous episode to give you their top 5 moments. So much show prep! Will they be serious and choose the great authors that have joined us or the drinking game? Like, follow, subscribe, and listen to find out!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> The guys have spent the last 2 weeks listening to every previous episode to give you their top 5 moments. So much show prep! Will they be serious and choose the great authors that have joined us or the drinking game? Like, follow, subscribe, and listen to find out!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 4239 98 full Episode 99: Presentation Essentials or essential presenting? Episode 99: Presentation Essentials or essential presenting? https://drewandsamtalktraining.podbean.com/e/episode-99-presentation-essentials-or-essential-presenting/ https://drewandsamtalktraining.podbean.com/e/episode-99-presentation-essentials-or-essential-presenting/#comments Mon, 10 Jul 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/0ccf9caf-fdeb-3226-8c55-921444f1af1a The guys get together for a book review, Presentation Essentials by Anne Bruce and Sardek Love. We liked the book so much, sorry spoiler alert, we asked Sardek to join us. To our surprise, he said yes! So join the three of us as we venture into how everyone is always presenting. How to create a catch phrase and where we’re going to keep this book, spoiler we do like it so on a prize table near you perhaps?

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> The guys get together for a book review, Presentation Essentials by Anne Bruce and Sardek Love. We liked the book so much, sorry spoiler alert, we asked Sardek to join us. To our surprise, he said yes! So join the three of us as we venture into how everyone is always presenting. How to create a catch phrase and where we’re going to keep this book, spoiler we do like it so on a prize table near you perhaps?

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2859 97 full Episode 98: Is melted ICE what happens after an ICE event? Episode 98: Is melted ICE what happens after an ICE event? https://drewandsamtalktraining.podbean.com/e/episode-98-is-melted-ice-what-happens-after-an-ice-event/ https://drewandsamtalktraining.podbean.com/e/episode-98-is-melted-ice-what-happens-after-an-ice-event/#comments Mon, 03 Jul 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/f4fd6663-53c1-3539-9977-09e34ae902f2 The guys discuss their recent Improve the Customer Experience joint training event. 2 days, so many slides and flip chart pages! The TLAs are flying in this one. Sam comments on Drew’s facilitation abilities during Holy *** Service and Drew gushes about Sam’s NPS session. The next ICE training event is in Ann Arbor. If you can’t make it there, the guys have an announcement you’ll want to hear!

Register for ICE at trainwithbty.com.

 

Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

]]> The guys discuss their recent Improve the Customer Experience joint training event. 2 days, so many slides and flip chart pages! The TLAs are flying in this one. Sam comments on Drew’s facilitation abilities during Holy *** Service and Drew gushes about Sam’s NPS session. The next ICE training event is in Ann Arbor. If you can’t make it there, the guys have an announcement you’ll want to hear!

Register for ICE at trainwithbty.com.

 

Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1438 96 full Episode 97: Is it a book Review? Think Again Episode 97: Is it a book Review? Think Again https://drewandsamtalktraining.podbean.com/e/episode-97-is-it-a-book-review-think-again/ https://drewandsamtalktraining.podbean.com/e/episode-97-is-it-a-book-review-think-again/#comments Mon, 19 Jun 2023 21:29:18 -0400 drewandsamtalktraining.podbean.com/2e5c20a2-f86e-314b-a27a-a8840f6d60cd This week the guys discuss the book, Think Again by Adam Grant. Will the guys debate this book with an open mind or preach and prosecute. Listen and find out where this book ends up. Mayonnaise. 

]]> This week the guys discuss the book, Think Again by Adam Grant. Will the guys debate this book with an open mind or preach and prosecute. Listen and find out where this book ends up. Mayonnaise. 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1386 95 full Episode 96: Alphabet Soup, ATD, & other TLAs Episode 96: Alphabet Soup, ATD, & other TLAs https://drewandsamtalktraining.podbean.com/e/episode-96-alphabet-soup-atd-other-tlas/ https://drewandsamtalktraining.podbean.com/e/episode-96-alphabet-soup-atd-other-tlas/#comments Mon, 12 Jun 2023 22:17:54 -0400 drewandsamtalktraining.podbean.com/e1669cdc-df29-3249-9956-dc4e35bcf263 Drew jumps into the hotseat as Sam interviews him about a recent presentation in front of a group of his peers. What happens when your laptop lets you know you didn’t plug it in? Is it always sunny in San Diego? Virtual Reality training and the pizza grading tool?

]]> Drew jumps into the hotseat as Sam interviews him about a recent presentation in front of a group of his peers. What happens when your laptop lets you know you didn’t plug it in? Is it always sunny in San Diego? Virtual Reality training and the pizza grading tool?

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1979 94 full Episode 95: Story Time with Tim Episode 95: Story Time with Tim https://drewandsamtalktraining.podbean.com/e/episode-95-story-time-with-tim/ https://drewandsamtalktraining.podbean.com/e/episode-95-story-time-with-tim/#comments Mon, 05 Jun 2023 20:55:04 -0400 drewandsamtalktraining.podbean.com/7d9c36b1-0b45-38dc-ba04-028aa9447186 In this episode, the guys have a special guest, Tim McIntyre. Tim spent years with the brand, gracing us with his presence on stage at many WWR.

In fact, we learn how he got that gig, where Mr. Monaghan’s World Series ring is, and more.

Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> In this episode, the guys have a special guest, Tim McIntyre. Tim spent years with the brand, gracing us with his presence on stage at many WWR.

In fact, we learn how he got that gig, where Mr. Monaghan’s World Series ring is, and more.

Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2929 93 full Episode 94: We’ve got prizes, yes, we do, we’ve got prizes, how ’bout you! Episode 94: We’ve got prizes, yes, we do, we’ve got prizes, how ’bout you! https://drewandsamtalktraining.podbean.com/e/episode-94-we-ve-got-prizes-yes-we-do-we-ve-got-prizes-how-bout-you/ https://drewandsamtalktraining.podbean.com/e/episode-94-we-ve-got-prizes-yes-we-do-we-ve-got-prizes-how-bout-you/#comments Mon, 29 May 2023 20:28:07 -0400 drewandsamtalktraining.podbean.com/ca91091f-8d04-35e2-aca7-cd5db1004766 The guys get into some social experimentation and talk about Pavlov’s dog. Will prizes generate behavior change? Is there a chance a very small investment could turn into a very large return? Do you want to sell more pizza and have more fun? The answers to these, and more in this must listen to episode. We've even got prizes for you when for follow, like, and subscribe

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> The guys get into some social experimentation and talk about Pavlov’s dog. Will prizes generate behavior change? Is there a chance a very small investment could turn into a very large return? Do you want to sell more pizza and have more fun? The answers to these, and more in this must listen to episode. We've even got prizes for you when for follow, like, and subscribe

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2078 92 full Episode 93: Accountability, but how? Episode 93: Accountability, but how? https://drewandsamtalktraining.podbean.com/e/episode-93-accountability-but-how/ https://drewandsamtalktraining.podbean.com/e/episode-93-accountability-but-how/#comments Mon, 22 May 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/8f6a4efd-f130-3026-b9fc-358c02ff6699 The guys talk about accountability. How do we treat the teams better, make their jobs easier and YES! More fun? Do you concentrate or are you ready to use? We get a bit saucy! Cold sauce, please, no! Sam gets perplexed about jelly. Drew drops some thermodynamics in, thank you Dr. Drew! We cut, clip and date.  Can seconds really turn into minutes and then turn into dollars? Listen in to find out!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> The guys talk about accountability. How do we treat the teams better, make their jobs easier and YES! More fun? Do you concentrate or are you ready to use? We get a bit saucy! Cold sauce, please, no! Sam gets perplexed about jelly. Drew drops some thermodynamics in, thank you Dr. Drew! We cut, clip and date.  Can seconds really turn into minutes and then turn into dollars? Listen in to find out!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1558 91 full Episode 92: Don’t worry, be happy! Episode 92: Don’t worry, be happy! https://drewandsamtalktraining.podbean.com/e/episode-93-don-t-worry-be-happy/ https://drewandsamtalktraining.podbean.com/e/episode-93-don-t-worry-be-happy/#comments Mon, 15 May 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/f3e2d47d-3d16-3883-89dc-5161a93c748e The guys thank Bobby for a great topic! Sam agrees with 2 out of 3. Aussie, Aussie, Aussie! Choose your own adventure. Two old guys try to be hip. Spoiler alert, EPIC FAIL! Are Sam and Drew becoming 1? They both hope the answer is no! We check out the Spacebook, hit the gram and do a little SQUACKING! Our expectations are that this episode helps you with expectations! Is Drew on pitch?

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> The guys thank Bobby for a great topic! Sam agrees with 2 out of 3. Aussie, Aussie, Aussie! Choose your own adventure. Two old guys try to be hip. Spoiler alert, EPIC FAIL! Are Sam and Drew becoming 1? They both hope the answer is no! We check out the Spacebook, hit the gram and do a little SQUACKING! Our expectations are that this episode helps you with expectations! Is Drew on pitch?

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1956 90 full Episode 91: The Muscle Memory Myth Episode 91: The Muscle Memory Myth https://drewandsamtalktraining.podbean.com/e/episode-91-the-muscle-memory-myth/ https://drewandsamtalktraining.podbean.com/e/episode-91-the-muscle-memory-myth/#comments Mon, 08 May 2023 21:39:27 -0400 drewandsamtalktraining.podbean.com/f28cbfff-9c50-3852-8ff0-f02081e4e83a The guys sit down and talk a little about music before getting into the groove. Does muscle memory take over as they get back on topic? Or is the train a little bit off the rails this episode as they take a lighter approach this week.

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> The guys sit down and talk a little about music before getting into the groove. Does muscle memory take over as they get back on topic? Or is the train a little bit off the rails this episode as they take a lighter approach this week.

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1490 89 full Episode 90: Is this a magazine or a podcast? Episode 90: Is this a magazine or a podcast? https://drewandsamtalktraining.podbean.com/e/episode-90-is-this-a-magazine-or-a-podcast/ https://drewandsamtalktraining.podbean.com/e/episode-90-is-this-a-magazine-or-a-podcast/#comments Mon, 01 May 2023 20:07:25 -0400 drewandsamtalktraining.podbean.com/618264ef-285b-3439-8df4-8bc131148e3d The guys sat down for their lengthy show prep to talk about their issues. They seem to have worked it all out and are ready to bring you another amazing episode. Wait, that's not right. They talked about common issues and how you can solve them to make your store run better! Last week they talked about killing sacred cows and this week Drew wants to beat a dead horse? Are those the only animal references or can you identify the mystery man Drew can not seem to identify? Listen in to find out!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> The guys sat down for their lengthy show prep to talk about their issues. They seem to have worked it all out and are ready to bring you another amazing episode. Wait, that's not right. They talked about common issues and how you can solve them to make your store run better! Last week they talked about killing sacred cows and this week Drew wants to beat a dead horse? Are those the only animal references or can you identify the mystery man Drew can not seem to identify? Listen in to find out!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1672 88 full Episode 89: The Sacred Process Episode 89: The Sacred Process https://drewandsamtalktraining.podbean.com/e/episode-89-the-sacred-process/ https://drewandsamtalktraining.podbean.com/e/episode-89-the-sacred-process/#comments Mon, 24 Apr 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/4417ac5a-6ac3-3865-9f78-05a25b1b1ab8 The guys go dark in this one! Check it out as they get into what a “sacred cow” is, how to identify it in your organization, and why sometimes they’re great and sometimes, well they need to go.

If you haven’t subscribed, followed, or liked yet, what are you waiting for, a personal invitation? OK, we can do that or just hit the button yourself!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> The guys go dark in this one! Check it out as they get into what a “sacred cow” is, how to identify it in your organization, and why sometimes they’re great and sometimes, well they need to go.

If you haven’t subscribed, followed, or liked yet, what are you waiting for, a personal invitation? OK, we can do that or just hit the button yourself!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2154 87 full Episode 88: Ice, Ice, baby Episode 88: Ice, Ice, baby https://drewandsamtalktraining.podbean.com/e/episode-88-ice-ice-baby/ https://drewandsamtalktraining.podbean.com/e/episode-88-ice-ice-baby/#comments Wed, 19 Apr 2023 12:00:00 -0400 drewandsamtalktraining.podbean.com/e55047b0-2aa9-3934-9730-d0260a9c3a7f A quick message from the guys about a chance to be in the room where it happens! Live training open to all Dominos leaders.

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> A quick message from the guys about a chance to be in the room where it happens! Live training open to all Dominos leaders.

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 487 86 full Episode 87: Are We the Best? Episode 87: Are We the Best? https://drewandsamtalktraining.podbean.com/e/episode-87-are-we-the-best/ https://drewandsamtalktraining.podbean.com/e/episode-87-are-we-the-best/#comments Mon, 17 Apr 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/5e5888af-c5ec-3f93-b19a-81d684f4c5f0 It’s book review time again! Listen as the guys review “Be the best at what matters the most” by Joe Calloway. Check it out as Drew geeks out over chapter 6, can you hear Sam’s eye roll? Sam decides that old episodes on debates are worth revisiting and he’s right! Grab the book check from either of their sites, Drew or Sam. Like, follow, subscribe today!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> It’s book review time again! Listen as the guys review “Be the best at what matters the most” by Joe Calloway. Check it out as Drew geeks out over chapter 6, can you hear Sam’s eye roll? Sam decides that old episodes on debates are worth revisiting and he’s right! Grab the book check from either of their sites, Drew or Sam. Like, follow, subscribe today!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1584 85 full Episode 86: South Park, Pinball, Paradoxes and along those lines…. Episode 86: South Park, Pinball, Paradoxes and along those lines…. https://drewandsamtalktraining.podbean.com/e/episode-86-south-park-pinball-paradoxes-and-along-those-lines%e2%80%a6/ https://drewandsamtalktraining.podbean.com/e/episode-86-south-park-pinball-paradoxes-and-along-those-lines%e2%80%a6/#comments Mon, 10 Apr 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/a28310c4-1ebf-3b5f-be01-9f1bb1db178f Episode 86 Is a rollercoaster ride. From Cedar Point to Dexter, a stop in South Park and yes, we still read a book or two. Drew tells a story that proves the importance of just asking! We dive into another book written for folks on the continuous path to being the best leader they can be. Did we like it? Listen in and find out!! If you haven’t subscribed yet, please do! There could be a hat pin in it for you.

Reach out to Drew & Sam.

Check out the book list! Including the book mentioned on this pod.

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Episode 86 Is a rollercoaster ride. From Cedar Point to Dexter, a stop in South Park and yes, we still read a book or two. Drew tells a story that proves the importance of just asking! We dive into another book written for folks on the continuous path to being the best leader they can be. Did we like it? Listen in and find out!! If you haven’t subscribed yet, please do! There could be a hat pin in it for you.

Reach out to Drew & Sam.

Check out the book list! Including the book mentioned on this pod.

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2290 84 full Episode 85: Interviews and TBDs Episode 85: Interviews and TBDs https://drewandsamtalktraining.podbean.com/e/episode-85-interviews-and-tbds/ https://drewandsamtalktraining.podbean.com/e/episode-85-interviews-and-tbds/#comments Mon, 03 Apr 2023 20:04:45 -0400 drewandsamtalktraining.podbean.com/a1290e5c-a918-37b9-93d7-e1afa9ebdf37 In our ever-expanding search for TLAs, our guests introduce us to TBD! Who are our guests? President of Team Murph Mike Saigh and Director Erick Ortiz. We invited them on to celebrate their 100+ store. It also gives us a chance to celebrate 40k+ downloads! Mike and Erick explain how the success of Team Murph is tied to their beliefs and training to those beliefs. It’s almost like they listen to the pod. If you haven’t liked yet? What are you waiting for!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> In our ever-expanding search for TLAs, our guests introduce us to TBD! Who are our guests? President of Team Murph Mike Saigh and Director Erick Ortiz. We invited them on to celebrate their 100+ store. It also gives us a chance to celebrate 40k+ downloads! Mike and Erick explain how the success of Team Murph is tied to their beliefs and training to those beliefs. It’s almost like they listen to the pod. If you haven’t liked yet? What are you waiting for!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2584 83 full Episode 84: The Great Debate Episode 84: The Great Debate https://drewandsamtalktraining.podbean.com/e/episode-84-the-great-debate/ https://drewandsamtalktraining.podbean.com/e/episode-84-the-great-debate/#comments Mon, 27 Mar 2023 20:02:20 -0400 drewandsamtalktraining.podbean.com/28111fe8-ee7b-314f-90b7-0d1af3972f4a The gloves come off as Drew and Sam debate what’s more important, product or service. You’ll have to listen in to see if service boy can win this one. Why do we wait for a good #2, second in command! Set a goal to listen to the episode, make a plan, execute it and lead by the right example, you won’t be disappointed. Have you subscribed yet? Do it now!!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> The gloves come off as Drew and Sam debate what’s more important, product or service. You’ll have to listen in to see if service boy can win this one. Why do we wait for a good #2, second in command! Set a goal to listen to the episode, make a plan, execute it and lead by the right example, you won’t be disappointed. Have you subscribed yet? Do it now!!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1473 82 full Episode 83: Along Those Distractions Episode 83: Along Those Distractions https://drewandsamtalktraining.podbean.com/e/episode-83-along-those-distractions/ https://drewandsamtalktraining.podbean.com/e/episode-83-along-those-distractions/#comments Mon, 20 Mar 2023 20:00:00 -0400 drewandsamtalktraining.podbean.com/0072323a-4431-3ab6-b678-e845247ec5b0 Join the guys as they discuss distractions and how to overcome them. Listen as Drew gets frustrated with a verbal tick and then bullied in editing. Sam decides no amount of show prep outweighs thoughts from a “pretty little head”!? RIP to the newest drinking game.

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Join the guys as they discuss distractions and how to overcome them. Listen as Drew gets frustrated with a verbal tick and then bullied in editing. Sam decides no amount of show prep outweighs thoughts from a “pretty little head”!? RIP to the newest drinking game.

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2096 81 full Episode 82: Rock, Roll, Pods, and Expatriates Episode 82: Rock, Roll, Pods, and Expatriates https://drewandsamtalktraining.podbean.com/e/episode-82-rock-roll-pods-and-expatriates/ https://drewandsamtalktraining.podbean.com/e/episode-82-rock-roll-pods-and-expatriates/#comments Mon, 13 Mar 2023 19:01:47 -0400 drewandsamtalktraining.podbean.com/7cc1ff17-ea17-35e1-bede-7784d6869557 The guys talk to long-time friend of the show, Chris….shhh can we say his last name? Check out the crazy discussion around NASCAR, pizza at racetracks, podcasts about albums, 5 minutes on REO Speedwagon?!, and more. Most episodes the guys try to help you run your store better or give you a bit of information to make your lives easier. This is not one of them. Enjoy the banter, laughter, and rock & roll.

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> The guys talk to long-time friend of the show, Chris….shhh can we say his last name? Check out the crazy discussion around NASCAR, pizza at racetracks, podcasts about albums, 5 minutes on REO Speedwagon?!, and more. Most episodes the guys try to help you run your store better or give you a bit of information to make your lives easier. This is not one of them. Enjoy the banter, laughter, and rock & roll.

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 3152 80 full Episode #81: Part 2 with Special Guest Brian Trier Episode #81: Part 2 with Special Guest Brian Trier https://drewandsamtalktraining.podbean.com/e/episode-81-part-2-with-special-guest-brian-trier/ https://drewandsamtalktraining.podbean.com/e/episode-81-part-2-with-special-guest-brian-trier/#comments Thu, 09 Mar 2023 07:00:00 -0500 drewandsamtalktraining.podbean.com/15a8c7c2-9c93-31f5-ab46-39a311d706a0 The guys finish up a great conversation with Brian Trier. Brian shares his opinion on the biggest issue facing store operators today. So you want to be an Operations Coach? Brian tells us what you’ll need to think about. Have ya read a good book lately? Brian shares what he’s reading and let’s us know about Master Classes! Great stuff from 2 goofballs and a great guy (You can decide who’s who!). You’ll be glad you listened to this one.

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> The guys finish up a great conversation with Brian Trier. Brian shares his opinion on the biggest issue facing store operators today. So you want to be an Operations Coach? Brian tells us what you’ll need to think about. Have ya read a good book lately? Brian shares what he’s reading and let’s us know about Master Classes! Great stuff from 2 goofballs and a great guy (You can decide who’s who!). You’ll be glad you listened to this one.

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1811 79 full Episode 80: We DIG for Innovation with Special Guest Brian Trier Episode 80: We DIG for Innovation with Special Guest Brian Trier https://drewandsamtalktraining.podbean.com/e/episode-80-we-dig-for-innovation-with-special-guest-brian-trier/ https://drewandsamtalktraining.podbean.com/e/episode-80-we-dig-for-innovation-with-special-guest-brian-trier/#comments Mon, 06 Mar 2023 19:00:00 -0500 drewandsamtalktraining.podbean.com/8e36f050-4dcf-3072-a3e1-f110b9ab31e9 OMG we're at it again with TLAs, NPS, cSAT & we D.I.G for innovation with special guest Brian Trier. Are you gonna eat those tots? Are you READY & SET? Well then, let's GO! Brian shares the secret sauce. We actually D.I.G the innovation and learn Brian's CORE 4. Let's hope this podcast is sustainable. This is the one you can't miss!!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> OMG we're at it again with TLAs, NPS, cSAT & we D.I.G for innovation with special guest Brian Trier. Are you gonna eat those tots? Are you READY & SET? Well then, let's GO! Brian shares the secret sauce. We actually D.I.G the innovation and learn Brian's CORE 4. Let's hope this podcast is sustainable. This is the one you can't miss!!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1446 78 full Episode 79: Three Strikes and You’re Out Episode 79: Three Strikes and You’re Out https://drewandsamtalktraining.podbean.com/e/episode-79-three-strikes-and-you-re-out/ https://drewandsamtalktraining.podbean.com/e/episode-79-three-strikes-and-you-re-out/#comments Mon, 27 Feb 2023 19:04:44 -0500 drewandsamtalktraining.podbean.com/fd6d0b37-9bac-3676-86a9-8a481403565a Just Kidding. This episode wraps up the round table trilogy. We hope you enjoyed it! Make sure you subscribe and share it with your friends!

 

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]]> Just Kidding. This episode wraps up the round table trilogy. We hope you enjoyed it! Make sure you subscribe and share it with your friends!

 

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]]> Fauser Consulting and Better Than Yesterday Consulting false No 1030 77 full Episode 78: Goals, sharing, and discerning degenerates again. Episode 78: Goals, sharing, and discerning degenerates again. https://drewandsamtalktraining.podbean.com/e/episode-78-goals-sharing-and-discerning-degenerates-again/ https://drewandsamtalktraining.podbean.com/e/episode-78-goals-sharing-and-discerning-degenerates-again/#comments Mon, 20 Feb 2023 19:00:00 -0500 drewandsamtalktraining.podbean.com/ab189c4b-fb5e-3b51-9f37-b5f575605578 In this episode, the guys share the 2nd of the 3-part interview with franchisees Emily and Dan Elwell, Mike Harding, Sheldon Port, Anthony Satterwhite, and Jimmy Ruedlinger. Join the group as they discuss why goals matter, what they do to make them matter, and how to push their teams and themselves. Sam gets into if we can be a good sharer and Drew explains why peer pressure trumps BHAGs.

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]]> In this episode, the guys share the 2nd of the 3-part interview with franchisees Emily and Dan Elwell, Mike Harding, Sheldon Port, Anthony Satterwhite, and Jimmy Ruedlinger. Join the group as they discuss why goals matter, what they do to make them matter, and how to push their teams and themselves. Sam gets into if we can be a good sharer and Drew explains why peer pressure trumps BHAGs.

Reach out to Drew & Sam.

Check out the book list!

 

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Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1447 76 full Episode 77: The Degenerate One Uppers, wait, did I really say that? Episode 77: The Degenerate One Uppers, wait, did I really say that? https://drewandsamtalktraining.podbean.com/e/episode-77-the-degenerate-one-uppers-wait-did-i-really-say-that/ https://drewandsamtalktraining.podbean.com/e/episode-77-the-degenerate-one-uppers-wait-did-i-really-say-that/#comments Mon, 13 Feb 2023 19:00:00 -0500 drewandsamtalktraining.podbean.com/efae7fdc-777d-3f0d-9283-59c247066aa5 Episode #77 is the first in a series of three episodes where Drew and Sam sit in and try desperately to control a group of high performing, uber competitive, and just darn nice franchisees. The roundtable covers a ton of stuff. This segment covers adversity in the Domino’s world, ways to fight through and win. How competition drives crazy levels of execution and possibly the most important thing that isn’t said, but is obvious…  Your level of performance is greatly determined by those that you choose to network with. You won’t want to miss this one!

 

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]]> Episode #77 is the first in a series of three episodes where Drew and Sam sit in and try desperately to control a group of high performing, uber competitive, and just darn nice franchisees. The roundtable covers a ton of stuff. This segment covers adversity in the Domino’s world, ways to fight through and win. How competition drives crazy levels of execution and possibly the most important thing that isn’t said, but is obvious…  Your level of performance is greatly determined by those that you choose to network with. You won’t want to miss this one!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1862 75 full Episode 76: TLAs, FLAs, NPS, and a bunch more! Episode 76: TLAs, FLAs, NPS, and a bunch more! https://drewandsamtalktraining.podbean.com/e/episode-76-tlas-flas-nps-and-a-bunch-more/ https://drewandsamtalktraining.podbean.com/e/episode-76-tlas-flas-nps-and-a-bunch-more/#comments Mon, 06 Feb 2023 19:04:08 -0500 drewandsamtalktraining.podbean.com/aa3a7f75-40de-30de-b1df-523e8305ec11 The boys seem to be speaking a language all their own. Don’t worry, they explain it all. Sam orders LC and Drew order PJ. What!?!   Is Chick-fil-A really all that? Tune in, buckle up and enjoy this audio ride!

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]]> The boys seem to be speaking a language all their own. Don’t worry, they explain it all. Sam orders LC and Drew order PJ. What!?!   Is Chick-fil-A really all that? Tune in, buckle up and enjoy this audio ride!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2502 74 full Episode 75: Diamonds are... forever?, a girl’s best friend?, something to do with 75? Episode 75: Diamonds are... forever?, a girl’s best friend?, something to do with 75? https://drewandsamtalktraining.podbean.com/e/episode-75-diamonds-are-forever-a-girl-s-best-friend-something-to-do-with-75/ https://drewandsamtalktraining.podbean.com/e/episode-75-diamonds-are-forever-a-girl-s-best-friend-something-to-do-with-75/#comments Mon, 30 Jan 2023 19:00:00 -0500 drewandsamtalktraining.podbean.com/fc49310e-7c75-3063-89cb-86e3d5822af2 The guys take a trip down memory lane. Your support, kind words, and listening have led us to 75 episodes!  We couldn’t be more humbled or happy. We take time to give thanks to an amazing list of guests, the best podcast followers we could have ever dreamt of, some amazing tech support from fellow podcasters, and an editor that continues to meet stupid deadlines and creates something worth listening to. Thank you all!

 

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]]> The guys take a trip down memory lane. Your support, kind words, and listening have led us to 75 episodes!  We couldn’t be more humbled or happy. We take time to give thanks to an amazing list of guests, the best podcast followers we could have ever dreamt of, some amazing tech support from fellow podcasters, and an editor that continues to meet stupid deadlines and creates something worth listening to. Thank you all!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

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]]> Fauser Consulting and Better Than Yesterday Consulting false No 1671 73 full Episode 74: Wheel Reinvention Episode 74: Wheel Reinvention https://drewandsamtalktraining.podbean.com/e/episode-74-wheel-reinvention/ https://drewandsamtalktraining.podbean.com/e/episode-74-wheel-reinvention/#comments Mon, 23 Jan 2023 19:00:00 -0500 drewandsamtalktraining.podbean.com/416fe577-b99d-38db-ad8a-981c4623b3d4 The guys take the week to talk about recreating the wheel. The amount of time wasting creating that which has been created. Drew creates a new drinking game, you’ll 100% get it if you get it. Sam nearly cancels all upcoming travel because Drew embellishes on the Checklist Manifesto. Whether it’s your first shift or your 1000, following a system is key. Why not find the best system and use that? Share your checklist survival story in the comments. Like us, follow us, share this episode.

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]]> The guys take the week to talk about recreating the wheel. The amount of time wasting creating that which has been created. Drew creates a new drinking game, you’ll 100% get it if you get it. Sam nearly cancels all upcoming travel because Drew embellishes on the Checklist Manifesto. Whether it’s your first shift or your 1000, following a system is key. Why not find the best system and use that? Share your checklist survival story in the comments. Like us, follow us, share this episode.

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1422 72 full Episode 73: 6 Geniuses Walk Into a Bar… Episode 73: 6 Geniuses Walk Into a Bar… https://drewandsamtalktraining.podbean.com/e/episode-73-6-geniuses-walk-into-a-bar%e2%80%a6/ https://drewandsamtalktraining.podbean.com/e/episode-73-6-geniuses-walk-into-a-bar%e2%80%a6/#comments Mon, 16 Jan 2023 19:00:00 -0500 drewandsamtalktraining.podbean.com/089202d1-1ac5-333f-bae5-95f2aace3cbc Drew and Sam hit the books again, finally. The boys dive into the 6 Types of working geniuses and see how many they actually have. Spoiler alert, NOT ALL of them. HA! Patrick Lencioni’s latest offering is out, and we couldn’t get our hands on it fast enough. Listen in and see if you should be reading it as well. This is a great conversation with insights for pizza kids of all levels. Share it, follow us, subscribe and enjoy!

 

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Check out the book list! Including the book mentioned on this pod.

 

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]]> Drew and Sam hit the books again, finally. The boys dive into the 6 Types of working geniuses and see how many they actually have. Spoiler alert, NOT ALL of them. HA! Patrick Lencioni’s latest offering is out, and we couldn’t get our hands on it fast enough. Listen in and see if you should be reading it as well. This is a great conversation with insights for pizza kids of all levels. Share it, follow us, subscribe and enjoy!

 

Reach out to Drew & Sam.

Check out the book list! Including the book mentioned on this pod.

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2180 71 full Episode 72: A friendly competition of horn tooting Episode 72: A friendly competition of horn tooting https://drewandsamtalktraining.podbean.com/e/episode-72-a-friendly-competition-of-horn-tooting/ https://drewandsamtalktraining.podbean.com/e/episode-72-a-friendly-competition-of-horn-tooting/#comments Mon, 09 Jan 2023 19:00:00 -0500 drewandsamtalktraining.podbean.com/72cd43fd-d780-33d6-9049-4ae44cac232b In this episode, the guys discuss the joys of friendly competition. What it used to be like. How you can make the most of it. Drew toots his own horn, over and over. Yes, we get it, he knows how to do something. What that is and what the results are, he won’t say. Sam teases the next episode! He’s getting great at that. Listen until the end, they’re going to ask you to share again. Probably something around friendly competitions.

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]]> In this episode, the guys discuss the joys of friendly competition. What it used to be like. How you can make the most of it. Drew toots his own horn, over and over. Yes, we get it, he knows how to do something. What that is and what the results are, he won’t say. Sam teases the next episode! He’s getting great at that. Listen until the end, they’re going to ask you to share again. Probably something around friendly competitions.

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1550 70 full Episode 71: Pay/Train/Retain/Grow/Charge – In that order! Episode 71: Pay/Train/Retain/Grow/Charge – In that order! https://drewandsamtalktraining.podbean.com/e/episode-71-paytrainretaingrowcharge-%e2%80%93-in-that-order/ https://drewandsamtalktraining.podbean.com/e/episode-71-paytrainretaingrowcharge-%e2%80%93-in-that-order/#comments Mon, 02 Jan 2023 19:00:00 -0500 drewandsamtalktraining.podbean.com/a53f1631-dddb-3c65-8cf4-46da54b33145 The boys are extremely grateful for yet another chat with Don Meij. Sister Kerri joins the conversation as well. This episode covers very important topics. A better slice for everybody! Mutually beneficial relationships. This is an important listen to help you get closer to cracking the code for staffing! Spoiler alert; it’s NOT an overnight fix. This just in, there is no overnight fix! You don’t want to miss this. Share it with everyone, like the podcast, follow, subscribe! Jump on in, the water is fine!

 

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]]> The boys are extremely grateful for yet another chat with Don Meij. Sister Kerri joins the conversation as well. This episode covers very important topics. A better slice for everybody! Mutually beneficial relationships. This is an important listen to help you get closer to cracking the code for staffing! Spoiler alert; it’s NOT an overnight fix. This just in, there is no overnight fix! You don’t want to miss this. Share it with everyone, like the podcast, follow, subscribe! Jump on in, the water is fine!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2730 69 full Episode 70: Let me ask you a question, or two! Episode 70: Let me ask you a question, or two! https://drewandsamtalktraining.podbean.com/e/episode-70-let-me-ask-you-a-question-or-two/ https://drewandsamtalktraining.podbean.com/e/episode-70-let-me-ask-you-a-question-or-two/#comments Mon, 26 Dec 2022 19:00:00 -0500 drewandsamtalktraining.podbean.com/351a5ab1-f165-35fd-96c2-0b697cb4590e Interviews? We don’t need no stinking interviews! Just hire em’! Or, maybe not. Or, maybe definitely not. The guys talk about job hoppers, the importance of 162 page interview guides (maybe less). Wait, do people really throw their drinks back thru a drive thru window? What the heck is a glittering generality? And finally, if I asked your friends and family if you listen to the podcast, what would they say?

 

Share these podcasts with all of your pizza friends, like us, follow us and subscribe!

 

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]]> Interviews? We don’t need no stinking interviews! Just hire em’! Or, maybe not. Or, maybe definitely not. The guys talk about job hoppers, the importance of 162 page interview guides (maybe less). Wait, do people really throw their drinks back thru a drive thru window? What the heck is a glittering generality? And finally, if I asked your friends and family if you listen to the podcast, what would they say?

 

Share these podcasts with all of your pizza friends, like us, follow us and subscribe!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1428 68 full Episode 69: Efficiency Trumps Speed Episode 69: Efficiency Trumps Speed https://drewandsamtalktraining.podbean.com/e/episode-69-efficiency-trumps-speed/ https://drewandsamtalktraining.podbean.com/e/episode-69-efficiency-trumps-speed/#comments Mon, 19 Dec 2022 20:29:30 -0500 drewandsamtalktraining.podbean.com/b581d4a0-1de6-32c4-9d8c-df4b0c514887 In Episode 69 Sam and Drew square off and debate. Sam takes the Lions and Drew sticks with his J-E-T-S. Check ESPN to see who won! Efficiency and conquering the rush make their way into the discussion.  You won't want to miss this one! Subscribe and tell your friends. Send smoke signals or release the carrier pigeons!

 

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]]> In Episode 69 Sam and Drew square off and debate. Sam takes the Lions and Drew sticks with his J-E-T-S. Check ESPN to see who won! Efficiency and conquering the rush make their way into the discussion.  You won't want to miss this one! Subscribe and tell your friends. Send smoke signals or release the carrier pigeons!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1839 67 full Episode 68: The Great Image Debate Episode 68: The Great Image Debate https://drewandsamtalktraining.podbean.com/e/episode-68-the-great-image-debate/ https://drewandsamtalktraining.podbean.com/e/episode-68-the-great-image-debate/#comments Mon, 12 Dec 2022 20:41:53 -0500 drewandsamtalktraining.podbean.com/2435786a-6d9c-3816-b33b-7a51774df98b The guys journey down yet another rabbit hole. Enjoy the journey to the depths of Image. But is it really image? Or is it about communicating fully fledged expectations? Is this is a great debate or just a whimper? Can Drew muster a defense of the indefensible or just stammer yeah alot? Can Sam do better than Tom said so or manage to be more judgy? You’ll have to listen to see who wins…

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]]> The guys journey down yet another rabbit hole. Enjoy the journey to the depths of Image. But is it really image? Or is it about communicating fully fledged expectations? Is this is a great debate or just a whimper? Can Drew muster a defense of the indefensible or just stammer yeah alot? Can Sam do better than Tom said so or manage to be more judgy? You’ll have to listen to see who wins…

Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

 

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Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1883 66 full Episode 67: CSI: Domino’s Pizza Episode 67: CSI: Domino’s Pizza https://drewandsamtalktraining.podbean.com/e/episode-67-csi-domino-s-pizza/ https://drewandsamtalktraining.podbean.com/e/episode-67-csi-domino-s-pizza/#comments Mon, 05 Dec 2022 19:00:00 -0500 drewandsamtalktraining.podbean.com/51953d3b-d6c5-3264-8a18-ac5d045adac6 In this episode, the guys tell you about their investigations into some brutal pizza crimes of the past. Whether it be the case of the missing chicken or the unidentifiable pepperoni, they go behind the scenes to discuss the investigation. But was it worth it? Get your calculators out because the math might surprise you. 

]]> In this episode, the guys tell you about their investigations into some brutal pizza crimes of the past. Whether it be the case of the missing chicken or the unidentifiable pepperoni, they go behind the scenes to discuss the investigation. But was it worth it? Get your calculators out because the math might surprise you. 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2046 65 full Episode 66: Telling Ain’t Training and Questioning IS Coaching Episode 66: Telling Ain’t Training and Questioning IS Coaching https://drewandsamtalktraining.podbean.com/e/episode-66-telling-ain-t-training-and-questioning-is-coaching/ https://drewandsamtalktraining.podbean.com/e/episode-66-telling-ain-t-training-and-questioning-is-coaching/#comments Mon, 28 Nov 2022 19:00:00 -0500 drewandsamtalktraining.podbean.com/7b339d7a-117a-3256-bce7-40f4fb1484ae The boys share more of their exploits in Salt Lake City. They talk about the power and terror of observational coaching. Timing… so important! Do you have a support human? The  RAS comes back in to the conversation (Thanks Mel Robbins!). Wabbit hunting again? Is Drew Elmer Fudd? We learn some fishing tips and tell you how to avoid malpractice! Share these with your friends! Subscribe and enjoy!

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]]> The boys share more of their exploits in Salt Lake City. They talk about the power and terror of observational coaching. Timing… so important! Do you have a support human? The  RAS comes back in to the conversation (Thanks Mel Robbins!). Wabbit hunting again? Is Drew Elmer Fudd? We learn some fishing tips and tell you how to avoid malpractice! Share these with your friends! Subscribe and enjoy!

Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1563 64 full Episode #65 : There’s a variance and it’s excessive! Episode #65 : There’s a variance and it’s excessive! https://drewandsamtalktraining.podbean.com/e/episode-65-there-s-a-variance-and-it-s-excessive/ https://drewandsamtalktraining.podbean.com/e/episode-65-there-s-a-variance-and-it-s-excessive/#comments Mon, 21 Nov 2022 19:00:00 -0500 drewandsamtalktraining.podbean.com/85c14b37-a2df-38bf-ac1e-3cc6f3cc0e7f In episode #65 the guys get excessive about food variances. Pineapple on pizza? How many pasta tins should you have? Where’s the best count location? If you’re having challenges with inventory, you’ll want to listen to this one! #SMPHMF!

 

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]]> In episode #65 the guys get excessive about food variances. Pineapple on pizza? How many pasta tins should you have? Where’s the best count location? If you’re having challenges with inventory, you’ll want to listen to this one! #SMPHMF!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1785 63 full Episode 64:  Where do I start? With special guest host Kerri Hayman Episode 64:  Where do I start? With special guest host Kerri Hayman https://drewandsamtalktraining.podbean.com/e/episode-64-%ef%bb%bf-where-do-i-start-with-special-guest-host-kerri-hayman/ https://drewandsamtalktraining.podbean.com/e/episode-64-%ef%bb%bf-where-do-i-start-with-special-guest-host-kerri-hayman/#comments Mon, 07 Nov 2022 20:00:00 -0500 drewandsamtalktraining.podbean.com/0f04dd3e-21a2-3e48-b0e7-fed765a8f600 A look into how to formulate your vision and plan for your team so you can unite everyone towards your goals.

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]]> A look into how to formulate your vision and plan for your team so you can unite everyone towards your goals.

Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

 

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Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2536 62 full Episode 63: Aloha! Welcome to Page 1 Episode 63: Aloha! Welcome to Page 1 https://drewandsamtalktraining.podbean.com/e/episode-63-aloha-welcome-to-page-1/ https://drewandsamtalktraining.podbean.com/e/episode-63-aloha-welcome-to-page-1/#comments Mon, 31 Oct 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/61907510-db0b-3705-b249-13a54cef13c8 While Drew is celebrating his anniversary, Sam sits down with Mike Rompel. The sales numbers have Austin Powers and Dr. Evil flabbergasted!

 

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]]> While Drew is celebrating his anniversary, Sam sits down with Mike Rompel. The sales numbers have Austin Powers and Dr. Evil flabbergasted!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2706 61 full Episode 62: Hunting Wabbits Episode 62: Hunting Wabbits https://drewandsamtalktraining.podbean.com/e/episode-62-hunting-wabbits/ https://drewandsamtalktraining.podbean.com/e/episode-62-hunting-wabbits/#comments Mon, 24 Oct 2022 21:31:58 -0400 drewandsamtalktraining.podbean.com/a0728b07-7bb4-3cc9-80e9-31de144faa48 Two guys, a microphone and sooooo many rabbit holes!  The guys tie up some loose ends from episode #61. Sam gets out hustled, a lot, I mean, by a ton! Drew is all over the place, one might say a pinball or he might say something for a pinball machine, which is it? If you ever see Drew in your store, restaurant, store, restaurant (the debate continues!) ask him to clean a wall. He’s tall, likely won’t need a ladder!

 

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Click here for more information about ICE certification.

]]> Two guys, a microphone and sooooo many rabbit holes!  The guys tie up some loose ends from episode #61. Sam gets out hustled, a lot, I mean, by a ton! Drew is all over the place, one might say a pinball or he might say something for a pinball machine, which is it? If you ever see Drew in your store, restaurant, store, restaurant (the debate continues!) ask him to clean a wall. He’s tall, likely won’t need a ladder!

 

Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2100 60 full Episode 61: Supervisor Anonymous Episode 61: Supervisor Anonymous https://drewandsamtalktraining.podbean.com/e/episode-59-supervisor-anonymous/ https://drewandsamtalktraining.podbean.com/e/episode-59-supervisor-anonymous/#comments Mon, 17 Oct 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/780443df-bfb1-333f-b88f-e5f3651c6086 This conversation is “SUPER” about supervisors. We talk about preventing fires, going down rabbit holes, things dying in hotels and making your bed. If you’re a multi-unit leader or want to be one, this is a great conversation you won’t want to miss!

 

Reach out to Drew & Sam.

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]]> This conversation is “SUPER” about supervisors. We talk about preventing fires, going down rabbit holes, things dying in hotels and making your bed. If you’re a multi-unit leader or want to be one, this is a great conversation you won’t want to miss!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1764 59 full Episode 58: Don’t Give Up! With Special Guest Anthony Satterwhite Episode 58: Don’t Give Up! With Special Guest Anthony Satterwhite https://drewandsamtalktraining.podbean.com/e/episode-58-don-t-give-up-with-special-guest-anthony-satterwhite/ https://drewandsamtalktraining.podbean.com/e/episode-58-don-t-give-up-with-special-guest-anthony-satterwhite/#comments Mon, 10 Oct 2022 20:53:20 -0400 drewandsamtalktraining.podbean.com/ace5cbb3-ebc0-39db-8b3f-c6eac2e05554 Anthony takes the hosting seat while Drew is "Lost in the Sauce" in Salt Lake. Sam and Anthony chat and share the importance of shoulder to shoulder time.

Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Anthony takes the hosting seat while Drew is "Lost in the Sauce" in Salt Lake. Sam and Anthony chat and share the importance of shoulder to shoulder time.

Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1176 58 full Episode 57: At The Moment Of Choice Episode 57: At The Moment Of Choice https://drewandsamtalktraining.podbean.com/e/at-the-moment-of-choice/ https://drewandsamtalktraining.podbean.com/e/at-the-moment-of-choice/#comments Mon, 26 Sep 2022 23:00:00 -0400 drewandsamtalktraining.podbean.com/45477202-decd-3106-8104-203727710b8d  

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]>  

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1615 57 full Episode 56: Planning the plan to plan Episode 56: Planning the plan to plan https://drewandsamtalktraining.podbean.com/e/episode-56-planning-the-plan-to-plan/ https://drewandsamtalktraining.podbean.com/e/episode-56-planning-the-plan-to-plan/#comments Mon, 19 Sep 2022 23:14:01 -0400 drewandsamtalktraining.podbean.com/66df98d0-5611-3b44-ae61-5817088b223c Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

 ]]> Share these podcasts with all of your friends, like us, follow us and subscribe!

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

 

Click here for more information about ICE certification.

 ]]> Fauser Consulting and Better Than Yesterday Consulting false No 1328 56 full Episode 55: Don’t Hate When They’re Late Episode 55: Don’t Hate When They’re Late https://drewandsamtalktraining.podbean.com/e/don-t-hate-when-they-re-late/ https://drewandsamtalktraining.podbean.com/e/don-t-hate-when-they-re-late/#comments Thu, 15 Sep 2022 11:30:19 -0400 drewandsamtalktraining.podbean.com/583d8b9f-af58-33e9-9540-805229974150 Today the guys fly solo again because time zones are hard. Drew shares a recent event that I’m sure has happened to you. How to handle it and not be scared about the outcome!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Today the guys fly solo again because time zones are hard. Drew shares a recent event that I’m sure has happened to you. How to handle it and not be scared about the outcome!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 638 55 full Episode 54: RSPPB, show me what it mean to you! Episode 54: RSPPB, show me what it mean to you! https://drewandsamtalktraining.podbean.com/e/episode-54-rsppb-show-me-what-it-mean-to-you/ https://drewandsamtalktraining.podbean.com/e/episode-54-rsppb-show-me-what-it-mean-to-you/#comments Mon, 05 Sep 2022 21:38:17 -0400 drewandsamtalktraining.podbean.com/b4a46c0b-0727-3432-9ce0-cde611cc703b Sam flies solo and jumps up on the product soapbox!

]]> Sam flies solo and jumps up on the product soapbox!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 615 54 full Episode 53: Why You should wax your dumpster!?!? Episode 53: Why You should wax your dumpster!?!? https://drewandsamtalktraining.podbean.com/e/episode-53-why-you-should-wax-your-dumpster/ https://drewandsamtalktraining.podbean.com/e/episode-53-why-you-should-wax-your-dumpster/#comments Mon, 29 Aug 2022 20:11:46 -0400 drewandsamtalktraining.podbean.com/4eecc9fa-bc00-3b6f-bb6f-5e0f658d2f47 The guys spent an exorbitant amount of time in a dumpster! They also decide what makes a dumpster fire or should you actually wax your dumpster? This one gets a little goofy. But which ones don't? Tom Petty gets more than just a sound drop on this one and we examine the importance of getting to see a rock 'n' roll documentary! Enjoy this one comment make sure that you subscribe, share with your friends!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> The guys spent an exorbitant amount of time in a dumpster! They also decide what makes a dumpster fire or should you actually wax your dumpster? This one gets a little goofy. But which ones don't? Tom Petty gets more than just a sound drop on this one and we examine the importance of getting to see a rock 'n' roll documentary! Enjoy this one comment make sure that you subscribe, share with your friends!

 

Reach out to Drew & Sam.

Check out the book list!

 

Visit trainwithbty.com

Visit fauserconsult.com

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2392 53 full Episide 52: Only Drew can make the skies seem blue Episide 52: Only Drew can make the skies seem blue https://drewandsamtalktraining.podbean.com/e/episide-52-only-drew-can-make-the-skies-seem-blue/ https://drewandsamtalktraining.podbean.com/e/episide-52-only-drew-can-make-the-skies-seem-blue/#comments Tue, 23 Aug 2022 08:08:01 -0400 drewandsamtalktraining.podbean.com/d7e66015-ff52-3ab5-a4c9-7614d88db2f4 In this week's episode, Drew flies solo.

Let's talk communication systems, not crucial, difficult, or fierce. More like what, how, when, and why?

 

]]> In this week's episode, Drew flies solo.

Let's talk communication systems, not crucial, difficult, or fierce. More like what, how, when, and why?

 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 884 52 full Episode 51: Do you Dry In The Dryer? Episode 51: Do you Dry In The Dryer? https://drewandsamtalktraining.podbean.com/e/episode-51-do-you-dry-in-the-dryer/ https://drewandsamtalktraining.podbean.com/e/episode-51-do-you-dry-in-the-dryer/#comments Mon, 15 Aug 2022 20:10:13 -0400 drewandsamtalktraining.podbean.com/cb8049f4-787b-36bb-a5a1-c0b94fae4994 The guys make good on there promise to tell continue with last episodes story. They dive deeper into having those Crucial Conversations and how it will help you build a better team. But here is the catch, it all starts with you!

]]> The guys make good on there promise to tell continue with last episodes story. They dive deeper into having those Crucial Conversations and how it will help you build a better team. But here is the catch, it all starts with you!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1465 51 full Episode 50: Conversations that can be Crucially Conversated Episode 50: Conversations that can be Crucially Conversated https://drewandsamtalktraining.podbean.com/e/conversations-that-can-be-crucially-conversated/ https://drewandsamtalktraining.podbean.com/e/conversations-that-can-be-crucially-conversated/#comments Mon, 08 Aug 2022 20:03:36 -0400 drewandsamtalktraining.podbean.com/4282e9c7-080c-35b3-9599-e51566392b1b The guys chat about Drew's new curriculum direction. Sam is crucially connected to crucial conversations and thankfully, for you, Drew puts a stop to it. 

]]> The guys chat about Drew's new curriculum direction. Sam is crucially connected to crucial conversations and thankfully, for you, Drew puts a stop to it. 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1953 50 full Episode 49: ”Boost”able Training Episode 49: ”Boost”able Training https://drewandsamtalktraining.podbean.com/e/episode-49-boost-able-training/ https://drewandsamtalktraining.podbean.com/e/episode-49-boost-able-training/#comments Mon, 01 Aug 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/b7f7d5c3-85bf-37a9-9594-2b0325e6d4f0 A message so nice, we are telling you twice!  The guys discuss a few key ideas when you get boosted. Whether ordering, scheduling, or taking care of your people, this episode is for you. They'll also give an update on the virtual training event to help you. 

]]> A message so nice, we are telling you twice!  The guys discuss a few key ideas when you get boosted. Whether ordering, scheduling, or taking care of your people, this episode is for you. They'll also give an update on the virtual training event to help you. 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1530 49 full Episode 48: Bueller? Bueller? Episode 48: Bueller? Bueller? https://drewandsamtalktraining.podbean.com/e/episode-48bueller-bueller/ https://drewandsamtalktraining.podbean.com/e/episode-48bueller-bueller/#comments Mon, 25 Jul 2022 20:06:21 -0400 drewandsamtalktraining.podbean.com/2232caef-f0c9-3c1f-9a87-6bcd29fc97e1 Much like Ferris back in the day, Drew needed a day off. He took the advice of one of our previous guests and take a d%#$ holiday. But fear not, Sam was here to bring  you this critical piece of advice that you need to keep your store running at peak leaves. Or was it crucial? You'll have to tune in to this solo conversation to find out. 

]]> Much like Ferris back in the day, Drew needed a day off. He took the advice of one of our previous guests and take a d%#$ holiday. But fear not, Sam was here to bring  you this critical piece of advice that you need to keep your store running at peak leaves. Or was it crucial? You'll have to tune in to this solo conversation to find out. 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 646 48 full Episode 47: Easy Is Good Episode 47: Easy Is Good https://drewandsamtalktraining.podbean.com/e/episode-48-easy-is-good/ https://drewandsamtalktraining.podbean.com/e/episode-48-easy-is-good/#comments Mon, 18 Jul 2022 20:02:30 -0400 drewandsamtalktraining.podbean.com/59dc4f7b-f48d-39c8-bdfe-67fd8d4044c1 If you need to improve on your product, it all starts with better dough management. The guys build on their dough advice from the previous episode and help discover and easy yet effective way to help you better manager your dough. If you have a system you think is confusing or ineffective, they discuss a new way to manage your dough so you can provide your customers with amazing pizza experiences. 

]]> If you need to improve on your product, it all starts with better dough management. The guys build on their dough advice from the previous episode and help discover and easy yet effective way to help you better manager your dough. If you have a system you think is confusing or ineffective, they discuss a new way to manage your dough so you can provide your customers with amazing pizza experiences. 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1912 47 full E46: Don’t be a Dodo, Do Dough Management E46: Don’t be a Dodo, Do Dough Management https://drewandsamtalktraining.podbean.com/e/e46-don-t-be-a-dodo-do-dough-management/ https://drewandsamtalktraining.podbean.com/e/e46-don-t-be-a-dodo-do-dough-management/#comments Mon, 11 Jul 2022 20:02:19 -0400 drewandsamtalktraining.podbean.com/a884c411-1c06-3e75-9727-450b2c1a73ca The guys share a Taken with you that makes them wonder, why are things so complicated? Learn a quick and easy way to manage your dough and behold the depth of knowledge as the guys explain why your environment is as important as the task you’re trying to accomplish. In other words K.I.S.S.  

]]> The guys share a Taken with you that makes them wonder, why are things so complicated? Learn a quick and easy way to manage your dough and behold the depth of knowledge as the guys explain why your environment is as important as the task you’re trying to accomplish. In other words K.I.S.S.  

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1498 46 full Episode 45: Trust is the Key To Team Success Episode 45: Trust is the Key To Team Success https://drewandsamtalktraining.podbean.com/e/episode-45-trust-is-the-key-to-team-success/ https://drewandsamtalktraining.podbean.com/e/episode-45-trust-is-the-key-to-team-success/#comments Mon, 04 Jul 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/25779ef4-a0c2-30db-a02c-9da84d5d620a It is time for another book review, this time on yet another Jon Gordon Book The Sale (we might like his books just a little bit). Listen to the guys as they jump on the divergent highway to bring you the scoop to make your team successful They discuss the importance of being transparent with your team to build that trust. But what does it mean to be transparent with your team? In addition, the guys talk how to help you and your team achieve work life balance, but is it is as simple as time? Tune in to find out!

]]> It is time for another book review, this time on yet another Jon Gordon Book The Sale (we might like his books just a little bit). Listen to the guys as they jump on the divergent highway to bring you the scoop to make your team successful They discuss the importance of being transparent with your team to build that trust. But what does it mean to be transparent with your team? In addition, the guys talk how to help you and your team achieve work life balance, but is it is as simple as time? Tune in to find out!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1830 45 full Episode 44: UBSO- Unidentified Bright Shiny Objects Episode 44: UBSO- Unidentified Bright Shiny Objects https://drewandsamtalktraining.podbean.com/e/episode-44-ubso-unidentified-bright-shiny-objects/ https://drewandsamtalktraining.podbean.com/e/episode-44-ubso-unidentified-bright-shiny-objects/#comments Mon, 27 Jun 2022 20:10:29 -0400 drewandsamtalktraining.podbean.com/4ac2b4a3-ab8f-3343-ac80-92a95eaee118 The guys want to talk about how bright shiny objects can... SQUIRREL! What were they saying? Oh, get through their digressions and find a way to minimize the impact of the UBSO!

]]> The guys want to talk about how bright shiny objects can... SQUIRREL! What were they saying? Oh, get through their digressions and find a way to minimize the impact of the UBSO!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1489 44 full Episode 43: All You Need To Know Is… Taken! Episode 43: All You Need To Know Is… Taken! https://drewandsamtalktraining.podbean.com/e/episode-43-all-you-need-to-know-is%e2%80%a6-taken/ https://drewandsamtalktraining.podbean.com/e/episode-43-all-you-need-to-know-is%e2%80%a6-taken/#comments Mon, 20 Jun 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/90b46888-acf2-3e5a-90fd-f94161a30e08 Drew will tell you that Sam is overly excited about this episode, he’s not wrong! The boys talk about things they’ve seen in restaurants around the country. There’s a special news bulletin that breaks in midway through the beginning of the episode. There is a chance that we continue to beat the dead horse of image and how important it is, also, how easy it should be to manage. This is a quick one. Clocking in at under 20 minutes. It’s packed full you may want to listen to it more than once. Go ahead and share it with your friends. We triple dog dare you! 

]]> Drew will tell you that Sam is overly excited about this episode, he’s not wrong! The boys talk about things they’ve seen in restaurants around the country. There’s a special news bulletin that breaks in midway through the beginning of the episode. There is a chance that we continue to beat the dead horse of image and how important it is, also, how easy it should be to manage. This is a quick one. Clocking in at under 20 minutes. It’s packed full you may want to listen to it more than once. Go ahead and share it with your friends. We triple dog dare you! 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1170 43 full Episode 42: Just Take A &@%# Holiday with Special Guest Kerri Hayman (Repost) Episode 42: Just Take A &@%# Holiday with Special Guest Kerri Hayman (Repost) https://drewandsamtalktraining.podbean.com/e/episode-43-just-take-a-holiday-with-special-guest-kerri-hayman-repost/ https://drewandsamtalktraining.podbean.com/e/episode-43-just-take-a-holiday-with-special-guest-kerri-hayman-repost/#comments Mon, 20 Jun 2022 12:52:59 -0400 drewandsamtalktraining.podbean.com/fb966722-8364-3f41-b698-d3f1a3200f59 This episode has it all, from red kangaroos, black rock platypus, discussions of the "E" word and you guessed it, the importance of just taking a %&@$ holiday. If you are looking for some great tips and tricks to take your team to The Next Level, so that you can Be Better Than Yesterday, look no further. 

]]> This episode has it all, from red kangaroos, black rock platypus, discussions of the "E" word and you guessed it, the importance of just taking a %&@$ holiday. If you are looking for some great tips and tricks to take your team to The Next Level, so that you can Be Better Than Yesterday, look no further. 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 3102 42 full Episode 41: Performance Reviews, Do we like them? Episode 41: Performance Reviews, Do we like them? https://drewandsamtalktraining.podbean.com/e/performance-reviews-do-we-like-them/ https://drewandsamtalktraining.podbean.com/e/performance-reviews-do-we-like-them/#comments Mon, 06 Jun 2022 20:01:16 -0400 drewandsamtalktraining.podbean.com/ec0617db-6d5b-3f5a-9b94-a7194bca941d The guys review performance reviews. Review the podcast and give us your review. That's a lot of reviews!

]]> The guys review performance reviews. Review the podcast and give us your review. That's a lot of reviews!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1183 41 full Episode 40: 2 guys Walk Into A Podcast Part 1 Episode 40: 2 guys Walk Into A Podcast Part 1 https://drewandsamtalktraining.podbean.com/e/2-guys-walk-into-a-podcast-part-1/ https://drewandsamtalktraining.podbean.com/e/2-guys-walk-into-a-podcast-part-1/#comments Mon, 30 May 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/108084d7-46fa-3176-a49c-1409894679e3 Fauser Consulting and Better Than Yesterday Consulting false No 2253 40 full Episode 39: High 5’s and your RAS Episode 39: High 5’s and your RAS https://drewandsamtalktraining.podbean.com/e/high-5-s-and-your-rsa/ https://drewandsamtalktraining.podbean.com/e/high-5-s-and-your-rsa/#comments Tue, 24 May 2022 11:16:19 -0400 drewandsamtalktraining.podbean.com/fc65a048-350b-3fab-a2e4-7a1022d82a0b In this week’s episode, the guys review The High 5 Habit by Mel Robbins. If you’ve ever wondered how or why positive people are positive or how can you eliminate the nagging negativity in your head, this book is for you! They also discuss the Reticular Activation System. You’ve got one. You’re using it right now. The guy’s key, how to use it to your advantage! Do you want to learn more about it? Then why are you still reading this, click the link and listen!

 

]]> In this week’s episode, the guys review The High 5 Habit by Mel Robbins. If you’ve ever wondered how or why positive people are positive or how can you eliminate the nagging negativity in your head, this book is for you! They also discuss the Reticular Activation System. You’ve got one. You’re using it right now. The guy’s key, how to use it to your advantage! Do you want to learn more about it? Then why are you still reading this, click the link and listen!

 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2075 39 full Episode 38: Doubling Down on Doubling Down Episode 38: Doubling Down on Doubling Down https://drewandsamtalktraining.podbean.com/e/double-do-doubling-down/ https://drewandsamtalktraining.podbean.com/e/double-do-doubling-down/#comments Mon, 16 May 2022 21:16:44 -0400 drewandsamtalktraining.podbean.com/42cbe355-dc51-39fa-98fd-9fb3efc5038b The guys discuss quantum mathematics, or at least is double doubling is really quadratics. Then they almost quit goofing long enough to help shed some light on the most important part of last week's events, you! 

]]> The guys discuss quantum mathematics, or at least is double doubling is really quadratics. Then they almost quit goofing long enough to help shed some light on the most important part of last week's events, you! 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1321 38 full Episode 37: Do Round Pizzas Have Corners? Episode 37: Do Round Pizzas Have Corners? https://drewandsamtalktraining.podbean.com/e/do-round-pizzas-have-corners/ https://drewandsamtalktraining.podbean.com/e/do-round-pizzas-have-corners/#comments Mon, 09 May 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/a9be872e-ec61-364a-9d69-b28957643807 Drew and Sam talk about some mind blowing, yet simple, pre rush prep tricks to make sure you're ready for that next rush and good hiring practices to make sure you are getting the applicants you want. Want to make sure your next rush doesn't have you taken by surprise? Listen in so you can get one step closer to being fully staffed and fully prepped. 

]]> Drew and Sam talk about some mind blowing, yet simple, pre rush prep tricks to make sure you're ready for that next rush and good hiring practices to make sure you are getting the applicants you want. Want to make sure your next rush doesn't have you taken by surprise? Listen in so you can get one step closer to being fully staffed and fully prepped. 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1085 37 full Episode 36: ”Boost”able Training Episode 36: ”Boost”able Training https://drewandsamtalktraining.podbean.com/e/boost-able-training/ https://drewandsamtalktraining.podbean.com/e/boost-able-training/#comments Mon, 02 May 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/1d29fc1c-33e3-33cf-a478-9edf506dba0d Click here to register. ]]> Click here to register. ]]> Fauser Consulting and Better Than Yesterday Consulting false No 1518 36 full Episode 35: Listener Challenge! Take our “Taken” Episode 35: Listener Challenge! Take our “Taken” https://drewandsamtalktraining.podbean.com/e/listener-challenge-take-our-taken/ https://drewandsamtalktraining.podbean.com/e/listener-challenge-take-our-taken/#comments Mon, 25 Apr 2022 23:27:52 -0400 drewandsamtalktraining.podbean.com/bf4829c8-2ffb-3623-a07b-fbeea25d1ad2 The guys share some recent larceny from stores. Arts and crafts time! Follow along as they describe something to take your image to masters then doctorate level. If you can make it, not only will your store instantly get that hit of dopamine, but you’ll also have a chance to win fabulous prizes! It’s a win-win so what are you waiting for, listen and participate in our Listener Challenge.

]]> The guys share some recent larceny from stores. Arts and crafts time! Follow along as they describe something to take your image to masters then doctorate level. If you can make it, not only will your store instantly get that hit of dopamine, but you’ll also have a chance to win fabulous prizes! It’s a win-win so what are you waiting for, listen and participate in our Listener Challenge.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 966 35 full Episode 34: How to get a Quality Day Off! Episode 34: How to get a Quality Day Off! https://drewandsamtalktraining.podbean.com/e/how-to-get-a-quality-day-off/ https://drewandsamtalktraining.podbean.com/e/how-to-get-a-quality-day-off/#comments Mon, 18 Apr 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/e94ee55c-85a2-3fa4-a91d-c3a6c17eb0a2 The guys talk about the importance of getting your team up to speed by utilizing those 15-30 second, real time training moments. Fire prevention leads to less fire fighting and yes, that will lead to a (dun da da dun dahhh) - Quality Day Off!

]]> The guys talk about the importance of getting your team up to speed by utilizing those 15-30 second, real time training moments. Fire prevention leads to less fire fighting and yes, that will lead to a (dun da da dun dahhh) - Quality Day Off!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1302 34 full Episode 33: Are you a Chief Joy Office? Richard Sheridan has the Answers Episode 33: Are you a Chief Joy Office? Richard Sheridan has the Answers https://drewandsamtalktraining.podbean.com/e/are-you-a-chief-joy-office-richard-sheridan-has-the-answer/ https://drewandsamtalktraining.podbean.com/e/are-you-a-chief-joy-office-richard-sheridan-has-the-answer/#comments Mon, 11 Apr 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/0be0f369-b8df-328b-ad30-e31309cc6c97 Drew & Sam discuss Richard Sheridan’s second book, Chief Joy Officer. Drew makes good on his promise from last episode to discuss this book. Sam finds the joy teasing. As always, the book then finds it’s way to their….nope, you’ll have to listen to find out where this book ends up in their final review.

]]> Drew & Sam discuss Richard Sheridan’s second book, Chief Joy Officer. Drew makes good on his promise from last episode to discuss this book. Sam finds the joy teasing. As always, the book then finds it’s way to their….nope, you’ll have to listen to find out where this book ends up in their final review.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1650 33 full Episode 32: The End Of Human Suffering? Special Guest Richard Sheridan. Episode 32: The End Of Human Suffering? Special Guest Richard Sheridan. https://drewandsamtalktraining.podbean.com/e/once-you-believe-something-is-true-got-after-it-until-you-make-it-true/ https://drewandsamtalktraining.podbean.com/e/once-you-believe-something-is-true-got-after-it-until-you-make-it-true/#comments Mon, 04 Apr 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/f4df57b8-b4a7-37c1-9fb9-e271f90eea8e Join Drew & Sam as they bring CEO, Chief Storyteller, and co-founder of Menlo Innovations, Richard Sheridan. Author of two great books, including Chief Joy Officer that we will discuss next episode, Richard explains how he is so full of joy. The best part? He explains how he has spread that joy and how you can do it too! Whether it’s pizza or programming Joy can drive your team. Speaking of pizzas, learn Richards favorite toppings, hint he believes in “run the experiment” so pepperoni may not make it.

]]> Join Drew & Sam as they bring CEO, Chief Storyteller, and co-founder of Menlo Innovations, Richard Sheridan. Author of two great books, including Chief Joy Officer that we will discuss next episode, Richard explains how he is so full of joy. The best part? He explains how he has spread that joy and how you can do it too! Whether it’s pizza or programming Joy can drive your team. Speaking of pizzas, learn Richards favorite toppings, hint he believes in “run the experiment” so pepperoni may not make it.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2811 32 full Episode 31: Just 25 Short Minutes to Better Restaurant Awareness Episode 31: Just 25 Short Minutes to Better Restaurant Awareness https://drewandsamtalktraining.podbean.com/e/just-25-short-minutes-to-better-restaurant-awareness/ https://drewandsamtalktraining.podbean.com/e/just-25-short-minutes-to-better-restaurant-awareness/#comments Mon, 28 Mar 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/7bd1d687-05c6-3f61-9d6a-2afab7b4e4c6 In episode 31 Sam continues to gush over his favorite segment “Taken“. Drew and Sam jump in and talk about the need for awareness and how important it is for you to deliver exceptional customer experiences the bulk of the time. This is an episode you won’t want to miss, in fact, you’ll probably want to listen to it more than once! Make sure to subscribe so you never miss a new episode.

]]> In episode 31 Sam continues to gush over his favorite segment “Taken“. Drew and Sam jump in and talk about the need for awareness and how important it is for you to deliver exceptional customer experiences the bulk of the time. This is an episode you won’t want to miss, in fact, you’ll probably want to listen to it more than once! Make sure to subscribe so you never miss a new episode.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1503 31 full Episode 30: Schedule Some Time To Schedule Your Time Episode 30: Schedule Some Time To Schedule Your Time https://drewandsamtalktraining.podbean.com/e/schedule-some-time-to-schedule-your-time/ https://drewandsamtalktraining.podbean.com/e/schedule-some-time-to-schedule-your-time/#comments Mon, 21 Mar 2022 20:00:00 -0400 drewandsamtalktraining.podbean.com/2a865c07-ffa8-3eb6-bd8d-67298c3560f1 In episode number 30 Drew and Sam start to dive into the deep end of running more efficient labor. Breakdown the labor challenge into three buckets. Turns out bucket one was bigger than we thought it was! If you wanna make more money and have more fun this is an episode you won’t want to miss

]]> In episode number 30 Drew and Sam start to dive into the deep end of running more efficient labor. Breakdown the labor challenge into three buckets. Turns out bucket one was bigger than we thought it was! If you wanna make more money and have more fun this is an episode you won’t want to miss

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1693 30 full Episode 29: Jon Gordon teaches us how to win in the locker room first Episode 29: Jon Gordon teaches us how to win in the locker room first https://drewandsamtalktraining.podbean.com/e/jon-gordon-teaches-us-how-to-win-in-the-locker-room-first/ https://drewandsamtalktraining.podbean.com/e/jon-gordon-teaches-us-how-to-win-in-the-locker-room-first/#comments Tue, 15 Mar 2022 02:00:00 -0400 drewandsamtalktraining.podbean.com/ec3222d6-12bc-37c3-a530-83e29c35dc99 Episode 28, the second one in our new format. We jump into our third John Gordon book. This one is every bit as good as the first two. Great discussions all about a terrific book. This is an episode you won't want to miss!

]]> Episode 28, the second one in our new format. We jump into our third John Gordon book. This one is every bit as good as the first two. Great discussions all about a terrific book. This is an episode you won't want to miss!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 1733 29 full Episode 28: People Are Our Special Sauce with Special Guest Corey McKanna Episode 28: People Are Our Special Sauce with Special Guest Corey McKanna https://drewandsamtalktraining.podbean.com/e/people-are-our-special-sauce-with-special-guest-corey-mckanna/ https://drewandsamtalktraining.podbean.com/e/people-are-our-special-sauce-with-special-guest-corey-mckanna/#comments Mon, 07 Mar 2022 20:00:00 -0500 drewandsamtalktraining.podbean.com/9f313b2c-d882-354b-a3b2-3fb55b86b689 The boys have changed up the format and we are now targeting 30 minute episodes. Check out the first one today. 

]]> The boys have changed up the format and we are now targeting 30 minute episodes. Check out the first one today. 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2297 28 full Episode 27: Using Every Day To Serve Others with Special Guest Jason Shifflett Episode 27: Using Every Day To Serve Others with Special Guest Jason Shifflett https://drewandsamtalktraining.podbean.com/e/using-every-day-to-serve-others/ https://drewandsamtalktraining.podbean.com/e/using-every-day-to-serve-others/#comments Mon, 14 Feb 2022 20:06:34 -0500 drewandsamtalktraining.podbean.com/51a859f1-d737-38e3-921b-6c926c1be4c2 Episode 26 is packed with awesomeness. We spend some time with Chairman Circle franchisee Jason Shifflet. Jason talks about how serving other leads to being the best. Sam decides to revive an old grading system for our book, The Coffee Bean. Subscribe, download, listen, laugh and learn!

]]> Episode 26 is packed with awesomeness. We spend some time with Chairman Circle franchisee Jason Shifflet. Jason talks about how serving other leads to being the best. Sam decides to revive an old grading system for our book, The Coffee Bean. Subscribe, download, listen, laugh and learn!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 5062 27 full Episode 26: World’s Fastest Pizza Maker and the cost of Jimmy’s Friendship with Special Guest Werner Lomker. Episode 26: World’s Fastest Pizza Maker and the cost of Jimmy’s Friendship with Special Guest Werner Lomker. https://drewandsamtalktraining.podbean.com/e/world-s-fastest-pizza-maker-and-the-cost-of-jimmy-s-friendship-with-special-guest-werner-lomker/ https://drewandsamtalktraining.podbean.com/e/world-s-fastest-pizza-maker-and-the-cost-of-jimmy-s-friendship-with-special-guest-werner-lomker/#comments Tue, 01 Feb 2022 00:00:00 -0500 drewandsamtalktraining.podbean.com/e3cc74ed-44c7-3daf-869f-d56f45ed15ec Episode 25 is jam packed with New Year’s goodness.  We spend some time with current World’s Fastest Pizza Maker Werner Lomker. Werner shares the secret to starting or continuing your journey to become the next champion. Drew continues to struggle to get a word in edge wise because Sam can’t stop talking.  Rules? Drew claims we don’t need no stinkin’ rules.  Subscribe, download, listen, laugh and learn!

]]> Episode 25 is jam packed with New Year’s goodness.  We spend some time with current World’s Fastest Pizza Maker Werner Lomker. Werner shares the secret to starting or continuing your journey to become the next champion. Drew continues to struggle to get a word in edge wise because Sam can’t stop talking.  Rules? Drew claims we don’t need no stinkin’ rules.  Subscribe, download, listen, laugh and learn!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 5815 26 full Episode 25: 2021: A Year In Review Episode 25: 2021: A Year In Review https://drewandsamtalktraining.podbean.com/e/2021-a-year-in-review-1642473287/ https://drewandsamtalktraining.podbean.com/e/2021-a-year-in-review-1642473287/#comments Tue, 18 Jan 2022 00:00:00 -0500 drewandsamtalktraining.podbean.com/41c06041-de2a-32e1-a85b-617de119529f Drew and Sam take a look back on the year that was, with some of their favorite moments and highlights with great insight from the last year! They also look ahead to what is coming in the New Year and give some great starting points on how to take your team to the Next Level and be Better Than Yesterday in 2022.

]]> Drew and Sam take a look back on the year that was, with some of their favorite moments and highlights with great insight from the last year! They also look ahead to what is coming in the New Year and give some great starting points on how to take your team to the Next Level and be Better Than Yesterday in 2022.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 4187 25 full Episode 24: A message so nice, we’re hitting it twice! Let Them Lead. Special Guest New York Times Best Selling Author, John U. Bacon. Episode 24: A message so nice, we’re hitting it twice! Let Them Lead. Special Guest New York Times Best Selling Author, John U. Bacon. https://drewandsamtalktraining.podbean.com/e/a-message-so-nice-we-re-hitting-it-twice-let-them-lead-special-guest-new-york-times-best-selling-author-john-u-bacon/ https://drewandsamtalktraining.podbean.com/e/a-message-so-nice-we-re-hitting-it-twice-let-them-lead-special-guest-new-york-times-best-selling-author-john-u-bacon/#comments Mon, 03 Jan 2022 08:00:00 -0500 drewandsamtalktraining.podbean.com/19f81ffa-7efa-32c0-8062-9dcd6522ccbc On this episode Drew and Sam go outside the Domino’s world and talk to Six Time New York Times Best Selling Author, John U. Bacon.  John and the guys dive deeper into the book “Let Them Lead, Unexpected Lessons in Leadership from America’s Worst Hockey Team”.  We did an initial review of this book back in episode #19. Now we bring you the author and go get more insight into those unexpected lessons while connecting the lessons to your stores!  We learn that not only do we like John’s book, but he loves our pizza!  This is a great interview and you won’t want to miss it!

]]> On this episode Drew and Sam go outside the Domino’s world and talk to Six Time New York Times Best Selling Author, John U. Bacon.  John and the guys dive deeper into the book “Let Them Lead, Unexpected Lessons in Leadership from America’s Worst Hockey Team”.  We did an initial review of this book back in episode #19. Now we bring you the author and go get more insight into those unexpected lessons while connecting the lessons to your stores!  We learn that not only do we like John’s book, but he loves our pizza!  This is a great interview and you won’t want to miss it!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 3480 24 full Episode 22: Don‘t be a Jack Wagon! w/ Special Guest Glenn Mueller! Episode 22: Don‘t be a Jack Wagon! w/ Special Guest Glenn Mueller! https://drewandsamtalktraining.podbean.com/e/don-t-be-a-jack-wagon/ https://drewandsamtalktraining.podbean.com/e/don-t-be-a-jack-wagon/#comments Mon, 22 Nov 2021 20:00:00 -0500 drewandsamtalktraining.podbean.com/56e93b0c-2e9d-3ae3-927b-b26dca0a5e53 The boys talk about the ideal team player and actually read a book about that very same subject. It turns out, what you're really looking for, is folks that aren't jack wagons! We have an amazing conversation with Franchisee Glenn Mueller. We talk about where we've been, where we're going, and great ideas we've seen out in the world! This is an episode you won't want to miss. Make sure that you subscribe so you never miss one exciting minute!

]]> The boys talk about the ideal team player and actually read a book about that very same subject. It turns out, what you're really looking for, is folks that aren't jack wagons! We have an amazing conversation with Franchisee Glenn Mueller. We talk about where we've been, where we're going, and great ideas we've seen out in the world! This is an episode you won't want to miss. Make sure that you subscribe so you never miss one exciting minute!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 6375 22 full Episode 21: 5 Rockstars of Dysfunction w/ Special Guest Sheldon Port Episode 21: 5 Rockstars of Dysfunction w/ Special Guest Sheldon Port https://drewandsamtalktraining.podbean.com/e/5-rockstars-of-dysfunction/ https://drewandsamtalktraining.podbean.com/e/5-rockstars-of-dysfunction/#comments Mon, 08 Nov 2021 20:00:00 -0500 drewandsamtalktraining.podbean.com/550219ed-30ba-35f0-a56f-fe6f0eacf20e In this episode of Drew & Sam talk training, the guys discuss awareness. Knowing what you are doing instead of guessing because we know Knowledge is Power! Listen as they discuss a great book, the 5 Dysfunctions of a Team. Without trust can you build a team? Special guest, gold-Franny franchisee and locally known rockstar Sheldon Port joins us as well.

]]> In this episode of Drew & Sam talk training, the guys discuss awareness. Knowing what you are doing instead of guessing because we know Knowledge is Power! Listen as they discuss a great book, the 5 Dysfunctions of a Team. Without trust can you build a team? Special guest, gold-Franny franchisee and locally known rockstar Sheldon Port joins us as well.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 5127 21 full Episode 20: Let Them Lead! No Really, it’ll be GREAT! With Special Guests Margaret Jackson and Brooke Fleming from RPM Pizza! Episode 20: Let Them Lead! No Really, it’ll be GREAT! With Special Guests Margaret Jackson and Brooke Fleming from RPM Pizza! https://drewandsamtalktraining.podbean.com/e/let-them-lead-no-really-it-ll-be-great-with-special-guests-margaret-jackson-and-brooke-fleming-from-rpm-pizza/ https://drewandsamtalktraining.podbean.com/e/let-them-lead-no-really-it-ll-be-great-with-special-guests-margaret-jackson-and-brooke-fleming-from-rpm-pizza/#comments Mon, 25 Oct 2021 20:01:00 -0400 drewandsamtalktraining.podbean.com/fca2ca07-a928-3ab6-ac16-302e1fc787d0 In long awaited Episode 19 the guys talk about leadership and the need for you to “Let Them Lead”.  Speaking of “Let Them Lead”, we talk about the latest book from John U. Bacon and get some unexpected lessons on leadership hearing about America’s worst hockey team.  We spend some remarkable time with the RPM training team! Buckle up, this is a great episode!

]]> In long awaited Episode 19 the guys talk about leadership and the need for you to “Let Them Lead”.  Speaking of “Let Them Lead”, we talk about the latest book from John U. Bacon and get some unexpected lessons on leadership hearing about America’s worst hockey team.  We spend some remarkable time with the RPM training team! Buckle up, this is a great episode!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 6420 20 full Episode 19: Purple Monkey Dishwasher? Featuring Special Guest 2020 Trainer of the Year, RPMs own Stephanie Siegwald Episode 19: Purple Monkey Dishwasher? Featuring Special Guest 2020 Trainer of the Year, RPMs own Stephanie Siegwald https://drewandsamtalktraining.podbean.com/e/purple-monkey-dishwasher/ https://drewandsamtalktraining.podbean.com/e/purple-monkey-dishwasher/#comments Mon, 20 Sep 2021 20:45:18 -0400 drewandsamtalktraining.podbean.com/92e810c9-bceb-3ab3-aaef-125eb1cd69bb That’s right! Drew & Sam talk about the art of nice and how to quantify it. Our guest, 2020 Franchise Trainer of the Year, Stephanie Siegwald tells us how she is not a trainer and introduces us to the Purple Monkey Dishwasher. While talking to Stephanie, we get to hear how Sam deals with REALLY SLOW hotel internet or we replaced him with Max Headroom! We discuss the book 11 Rings by Phil Jackson, not for the basketball but for the leadership. Lastly, we will talk Taken and Drew as usual breaks the rules with an “un”taken.

]]> That’s right! Drew & Sam talk about the art of nice and how to quantify it. Our guest, 2020 Franchise Trainer of the Year, Stephanie Siegwald tells us how she is not a trainer and introduces us to the Purple Monkey Dishwasher. While talking to Stephanie, we get to hear how Sam deals with REALLY SLOW hotel internet or we replaced him with Max Headroom! We discuss the book 11 Rings by Phil Jackson, not for the basketball but for the leadership. Lastly, we will talk Taken and Drew as usual breaks the rules with an “un”taken.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 6135 19 full Episode 18: Energy is Contagious- REPOST (No new Content) Episode 18: Energy is Contagious- REPOST (No new Content) https://drewandsamtalktraining.podbean.com/e/energy-is-contagious-repost-no-new-content/ https://drewandsamtalktraining.podbean.com/e/energy-is-contagious-repost-no-new-content/#comments Mon, 13 Sep 2021 22:26:32 -0400 drewandsamtalktraining.podbean.com/8b1afc6b-4dd8-3fdd-b67c-89c4dfb0b813 In this episode, listen as the guys discuss their most recent adventure, moving the service needle in one store. How the leadership determines the customer experience, why there is no book review and angrily shake their fist at mother nature. What if the secret to improving your operations has little to do with process, delivery area, or staffing but instead has everything to do with a favored saying of ours "The speed of the leader determines the pace of the pack"

]]> In this episode, listen as the guys discuss their most recent adventure, moving the service needle in one store. How the leadership determines the customer experience, why there is no book review and angrily shake their fist at mother nature. What if the secret to improving your operations has little to do with process, delivery area, or staffing but instead has everything to do with a favored saying of ours "The speed of the leader determines the pace of the pack"

]]> Fauser Consulting and Better Than Yesterday Consulting false No 4121 18 full Episode 17: Get your team on the same page – With Special Guest 2021 Supervisor of the Year – Jeremy Hill Episode 17: Get your team on the same page – With Special Guest 2021 Supervisor of the Year – Jeremy Hill https://drewandsamtalktraining.podbean.com/e/get-your-team-on-the-same-page-%e2%80%93-with-special-guest-2021-supervisor-of-the-year-%e2%80%93-jeremy-hill/ https://drewandsamtalktraining.podbean.com/e/get-your-team-on-the-same-page-%e2%80%93-with-special-guest-2021-supervisor-of-the-year-%e2%80%93-jeremy-hill/#comments Mon, 23 Aug 2021 20:01:00 -0400 drewandsamtalktraining.podbean.com/0bee93da-6d99-3fd2-ab07-084a80105fa3 Episode 16 is packed full!  We have an amazing conversation with 2021 Supervisor of the Year, Jeremy Hill.  Jeremy teaches us Pizza Math, re-humanizing the customer experience, BHAGs and managing the future.  Hey Levi!, we answer your question and it was a good one! Are you using too much Alfredo or going through a ton of “C” batteries? We have solutions in TAKEN!  Get pen and paper ready, you’ll want to take notes!  Make sure to like the podcast, leave us some feedback on Apple podcasts and share this with your friends!

]]> Episode 16 is packed full!  We have an amazing conversation with 2021 Supervisor of the Year, Jeremy Hill.  Jeremy teaches us Pizza Math, re-humanizing the customer experience, BHAGs and managing the future.  Hey Levi!, we answer your question and it was a good one! Are you using too much Alfredo or going through a ton of “C” batteries? We have solutions in TAKEN!  Get pen and paper ready, you’ll want to take notes!  Make sure to like the podcast, leave us some feedback on Apple podcasts and share this with your friends!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 5815 17 full Episode 16: “Guiding you to your Vision” with special guest Stan Gage Episode 16: “Guiding you to your Vision” with special guest Stan Gage https://drewandsamtalktraining.podbean.com/e/guiding-you-to-your-vision-with-special-guest-stan-gage/ https://drewandsamtalktraining.podbean.com/e/guiding-you-to-your-vision-with-special-guest-stan-gage/#comments Mon, 09 Aug 2021 20:01:00 -0400 drewandsamtalktraining.podbean.com/bdfeb7ae-ee34-34fa-8699-5403f1f47c94  Drew and Sam reconnect with Stan Gage.  We chat about the fellowship of the miserable and why you don't want to be a part of that group. There’s a slice of the podcast where we talk about, well, slices, of pizza!  We chat about the importance of making sure the core of what you do has full fledged expectations so you can deliver the very best experiences for your customers.  Episode 15 is one you won’t want to miss! (Of course, you should listen to them all!)  Make sure to share with your pizza pals and subscribe so you never miss an episode!

]]>  Drew and Sam reconnect with Stan Gage.  We chat about the fellowship of the miserable and why you don't want to be a part of that group. There’s a slice of the podcast where we talk about, well, slices, of pizza!  We chat about the importance of making sure the core of what you do has full fledged expectations so you can deliver the very best experiences for your customers.  Episode 15 is one you won’t want to miss! (Of course, you should listen to them all!)  Make sure to share with your pizza pals and subscribe so you never miss an episode!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 4901 16 full Episode 15: Change Management on the Cutting Edge! Special Guest Shane Casey Episode 15: Change Management on the Cutting Edge! Special Guest Shane Casey https://drewandsamtalktraining.podbean.com/e/change-management-on-the-cutting-edge-special-guest-shane-casey/ https://drewandsamtalktraining.podbean.com/e/change-management-on-the-cutting-edge-special-guest-shane-casey/#comments Mon, 26 Jul 2021 20:00:00 -0400 drewandsamtalktraining.podbean.com/d8e3ff8e-4d12-36c8-aaa0-488e52063c1d Drew and Sam tackle the challenges for change management. We talk about cutting edge, learning hub and the challenges of any change. Shane Casey tells us about cutting edge and whether or not it works in high volume. We discuss The NEW One Minute Manager

]]> Drew and Sam tackle the challenges for change management. We talk about cutting edge, learning hub and the challenges of any change. Shane Casey tells us about cutting edge and whether or not it works in high volume. We discuss The NEW One Minute Manager

]]> Fauser Consulting and Better Than Yesterday Consulting false No 4536 15 full Episode 14: Not enough time? Clone yourself! Special guest Patrick Doyle Episode 14: Not enough time? Clone yourself! Special guest Patrick Doyle https://drewandsamtalktraining.podbean.com/e/not-enough-time-clone-yourself-special-guest-patrick-doyle/ https://drewandsamtalktraining.podbean.com/e/not-enough-time-clone-yourself-special-guest-patrick-doyle/#comments Tue, 13 Jul 2021 20:01:00 -0400 drewandsamtalktraining.podbean.com/8c096da6-9c60-3bbf-a232-1a7bb71fdf29 In episode 13, or is it 12.2??  Hmmm..  The guys talk training around pizza! There’s a chance that there’s a discount code for the upcoming mini-con.  We finish up our conversation with former CEO Patrick Doyle.  He talks a lot about technology and how it will shape the future even more. We jump into a great book where our current rating system just isn’t enough for Drew so he breaks the rules, AGAIN, and adds his own rating! There’s an opportunity for you to win a copy of the book.  Download today and for goodness sake, make sure you subscribe so you never miss a new episode!

Book: Clone Yourself

]]> In episode 13, or is it 12.2??  Hmmm..  The guys talk training around pizza! There’s a chance that there’s a discount code for the upcoming mini-con.  We finish up our conversation with former CEO Patrick Doyle.  He talks a lot about technology and how it will shape the future even more. We jump into a great book where our current rating system just isn’t enough for Drew so he breaks the rules, AGAIN, and adds his own rating! There’s an opportunity for you to win a copy of the book.  Download today and for goodness sake, make sure you subscribe so you never miss a new episode!

Book: Clone Yourself

]]> Fauser Consulting and Better Than Yesterday Consulting false No 3927 14 full Episode 13: Retention, Retention, and... RETENTION with Special Guest Patrick Doyle Episode 13: Retention, Retention, and... RETENTION with Special Guest Patrick Doyle https://drewandsamtalktraining.podbean.com/e/retention-retention-and-retention-with-special-guest-patrick-doyle/ https://drewandsamtalktraining.podbean.com/e/retention-retention-and-retention-with-special-guest-patrick-doyle/#comments Mon, 28 Jun 2021 20:00:44 -0400 drewandsamtalktraining.podbean.com/99995813-4511-3828-9780-c080a1b8e853 The guys talk more about retention. Patrick Doyle tells us about the toughest transition in Domino's and we talk about the book, Built to Last.

]]> The guys talk more about retention. Patrick Doyle tells us about the toughest transition in Domino's and we talk about the book, Built to Last.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 3575 13 full Episode 12: “LIVE” from St Louis we go from Good to Great with special guests Emily and Dan Elwell. Episode 12: “LIVE” from St Louis we go from Good to Great with special guests Emily and Dan Elwell. https://drewandsamtalktraining.podbean.com/e/live-from-st-louis-we-go-from-good-to-great-with-special-guests-emily-and-dan-elwell/ https://drewandsamtalktraining.podbean.com/e/live-from-st-louis-we-go-from-good-to-great-with-special-guests-emily-and-dan-elwell/#comments Tue, 01 Jun 2021 00:00:00 -0400 drewandsamtalktraining.podbean.com/2945efbf-b332-364b-b492-1052becf3a1d Episode 11 comes to you taped in front of an audience!  We talk to two time Gold Franny winners Emily and Dan Elwell.  We share a particular set of skills from an audience member and dive into the book Good to Great.  

]]> Episode 11 comes to you taped in front of an audience!  We talk to two time Gold Franny winners Emily and Dan Elwell.  We share a particular set of skills from an audience member and dive into the book Good to Great.  

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2823 12 full Episode 11: Cleaning, Marriage, and Silos, oh my! With Special Guest Dave Brandon Episode 11: Cleaning, Marriage, and Silos, oh my! With Special Guest Dave Brandon https://drewandsamtalktraining.podbean.com/e/cleaning-marriage-and-silos-oh-my-with-guest-dave-brandon/ https://drewandsamtalktraining.podbean.com/e/cleaning-marriage-and-silos-oh-my-with-guest-dave-brandon/#comments Tue, 18 May 2021 00:00:00 -0400 drewandsamtalktraining.podbean.com/6cb7a782-56f1-30bb-b916-d93c0a60f829 In this episode, the boys really clean up. We solve your marital issues and Dave comes in to knock down a few silos!

Book Discussed: The 80 / 80 Marriage: A New Model for a Happier, Stronger Relationship

]]> In this episode, the boys really clean up. We solve your marital issues and Dave comes in to knock down a few silos!

Book Discussed: The 80 / 80 Marriage: A New Model for a Happier, Stronger Relationship

]]> Fauser Consulting and Better Than Yesterday Consulting false No 3688 11 full Episode 10: May The 4th Be With You.... And Staffing Too Featuring Special Guest, David Brandon Episode 10: May The 4th Be With You.... And Staffing Too Featuring Special Guest, David Brandon https://drewandsamtalktraining.podbean.com/e/may-the-4th-be-with-you-and-staffing-too/ https://drewandsamtalktraining.podbean.com/e/may-the-4th-be-with-you-and-staffing-too/#comments Tue, 04 May 2021 00:00:00 -0400 drewandsamtalktraining.podbean.com/ae81e446-1638-3344-9b9f-086257ba446f Drew and Sam won't use the Force on you but they will talk Staffing and how your approach means as much as your systems. Chairman of the Board Dave Brandon joins us and we discuss the book "Helping". 

]]> Drew and Sam won't use the Force on you but they will talk Staffing and how your approach means as much as your systems. Chairman of the Board Dave Brandon joins us and we discuss the book "Helping". 

]]> Fauser Consulting and Better Than Yesterday Consulting false No 4372 10 full Episode 9: “Every shift is a building block for your career” with Special Guest Don Meij Episode 9: “Every shift is a building block for your career” with Special Guest Don Meij https://drewandsamtalktraining.podbean.com/e/every-shift-is-a-building-block-for-your-career-with-special-guest-don-meij/ https://drewandsamtalktraining.podbean.com/e/every-shift-is-a-building-block-for-your-career-with-special-guest-don-meij/#comments Tue, 20 Apr 2021 00:01:00 -0400 drewandsamtalktraining.podbean.com/0d1bc569-9e2f-3293-94b7-b8d1dc8d30fc Part 2 of the Don Meij interview is here and it is amazing. Don answers questions about innovation and how in the world they get delivery times so low! Drew and Sam talk about staffing and share some things they’ve “taken” from the road.  We ask you, the listeners for help!  Send us questions about staffing, send us what you’re doing that’s working.  Let’s all put our heads together and crush this staffing problem!  We’d love for you to subscribe to the podcast so you can hear the latest episodes first!

]]> Part 2 of the Don Meij interview is here and it is amazing. Don answers questions about innovation and how in the world they get delivery times so low! Drew and Sam talk about staffing and share some things they’ve “taken” from the road.  We ask you, the listeners for help!  Send us questions about staffing, send us what you’re doing that’s working.  Let’s all put our heads together and crush this staffing problem!  We’d love for you to subscribe to the podcast so you can hear the latest episodes first!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 4056 9 full Episode 8: Every Day is Training Day. Featuring Special Guest, Don Meij! Episode 8: Every Day is Training Day. Featuring Special Guest, Don Meij! https://drewandsamtalktraining.podbean.com/e/every-day-is-training-day/ https://drewandsamtalktraining.podbean.com/e/every-day-is-training-day/#comments Mon, 05 Apr 2021 18:07:15 -0400 drewandsamtalktraining.podbean.com/2077747b-efef-3819-8ff3-062b7c752ea8 Description: Master Franchisee and Chairman’s Circle award winner Don Meij joins for part 1 of his 2 part interview.  Drew and Sam talk training and the importance of the 5 steps of On-The-Job training. This is a must listen for everyone in the Domino’s family! Episode #7 ready for you!

]]> Description: Master Franchisee and Chairman’s Circle award winner Don Meij joins for part 1 of his 2 part interview.  Drew and Sam talk training and the importance of the 5 steps of On-The-Job training. This is a must listen for everyone in the Domino’s family! Episode #7 ready for you!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 3804 8 full Episode 7: Hold them accountable you say, but how! Featuring Special Guest Cassie Gerety! Episode 7: Hold them accountable you say, but how! Featuring Special Guest Cassie Gerety! https://drewandsamtalktraining.podbean.com/e/hold-them-accountable-you-say-but-how/ https://drewandsamtalktraining.podbean.com/e/hold-them-accountable-you-say-but-how/#comments Tue, 23 Mar 2021 01:04:52 -0400 drewandsamtalktraining.podbean.com/7e735984-53b7-3870-83a4-8f3c3466393f Drew and Sam celebrate Women’s History month by interviewing franchisee Cassie Gerety.  Buckle up, her passion for the business is out of this world!  The boys talk training and continue episode 5’s discussion on setting Full Fledged Expectations and go to the next logical step and chat about accountability and how that happens. We observe our standing tradition of reviewing a book and finally. We’ve got questions!

]]> Drew and Sam celebrate Women’s History month by interviewing franchisee Cassie Gerety.  Buckle up, her passion for the business is out of this world!  The boys talk training and continue episode 5’s discussion on setting Full Fledged Expectations and go to the next logical step and chat about accountability and how that happens. We observe our standing tradition of reviewing a book and finally. We’ve got questions!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 3728 7 full Episode 6: What do you expect? Episode 6: What do you expect? https://drewandsamtalktraining.podbean.com/e/what-do-you-expect-1615259531/ https://drewandsamtalktraining.podbean.com/e/what-do-you-expect-1615259531/#comments Mon, 08 Mar 2021 22:12:11 -0500 drewandsamtalktraining.podbean.com/2cddc1b0-a2fb-3975-bfdf-c21c85da906b Drew and Sam SQUAWK about expectations and how we could probably get better performance simply by setting better expectations.  They fly in for a book review and let you know how to get your flock performing better.  The guys have TAKEN some great practices from their best clients and share those with you.  The interview takes a break in this episode, but it will return in episode 6 with a pretty amazing guest and we couldn’t be more excited! Set aside 44 minutes for some training talk!  Subscribe, download, enjoy and share!

]]> Drew and Sam SQUAWK about expectations and how we could probably get better performance simply by setting better expectations.  They fly in for a book review and let you know how to get your flock performing better.  The guys have TAKEN some great practices from their best clients and share those with you.  The interview takes a break in this episode, but it will return in episode 6 with a pretty amazing guest and we couldn’t be more excited! Set aside 44 minutes for some training talk!  Subscribe, download, enjoy and share!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2622 6 full Episode 5: Take Time To Take Inventory!! Featuring Special Guest, Anthony Satterwhite! Episode 5: Take Time To Take Inventory!! Featuring Special Guest, Anthony Satterwhite! https://drewandsamtalktraining.podbean.com/e/take-time-to-take-inventory/ https://drewandsamtalktraining.podbean.com/e/take-time-to-take-inventory/#comments Mon, 22 Feb 2021 23:23:21 -0500 drewandsamtalktraining.podbean.com/8ae2d4ae-5c24-3e19-abc4-5e45189a177c Episode 4 is here! Drew and Sam take inventory for you.  Franchisee Anthony Satterwhite joins the discussion and shares his vision for making Cleveland one of the best DMA’s in the country… spoiler Alert, it’s all about people!  We review another book to help you decide if it’s worth a read and help you to continue to spend important time developing yourself!

]]> Episode 4 is here! Drew and Sam take inventory for you.  Franchisee Anthony Satterwhite joins the discussion and shares his vision for making Cleveland one of the best DMA’s in the country… spoiler Alert, it’s all about people!  We review another book to help you decide if it’s worth a read and help you to continue to spend important time developing yourself!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 4251 5 full Episode 4: Special Episode LV – Super Bowl and Pizza! Episode 4: Special Episode LV – Super Bowl and Pizza! https://drewandsamtalktraining.podbean.com/e/special-episode-3lv-%e2%80%93-super-bowl-and-pizza/ https://drewandsamtalktraining.podbean.com/e/special-episode-3lv-%e2%80%93-super-bowl-and-pizza/#comments Mon, 08 Feb 2021 01:07:00 -0500 drewandsamtalktraining.podbean.com/88416dbf-f284-3ae4-b9ba-08ddb308754c Super Bowl LV is in the books and so is Episode 3.LV! Drew and Sam drop a special episode to talk about the game and OUR Game Day! This episode is short, sweet and to the point!  Enjoy!

]]> Super Bowl LV is in the books and so is Episode 3.LV! Drew and Sam drop a special episode to talk about the game and OUR Game Day! This episode is short, sweet and to the point!  Enjoy!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 832 4 bonus Episode 3: It’s Domino’s! We have acronyms! What the heck is CPTD? Featuring Special Guest Lou Ann Saunders Dellinger! Episode 3: It’s Domino’s! We have acronyms! What the heck is CPTD? Featuring Special Guest Lou Ann Saunders Dellinger! https://drewandsamtalktraining.podbean.com/e/it-s-domino-s-we-have-acronyms-what-the-heck-is-cptd/ https://drewandsamtalktraining.podbean.com/e/it-s-domino-s-we-have-acronyms-what-the-heck-is-cptd/#comments Thu, 04 Feb 2021 23:00:01 -0500 drewandsamtalktraining.podbean.com/0749f5ab-c170-3525-a924-fd712febde80 In episode 3 Drew and Sam talk certification.  The guys review a New York Times best selling book and get the opportunity to spend time with a pretty darn good General Manager! Download today, follow the podcast to be the first to hear new episodes!

]]> In episode 3 Drew and Sam talk certification.  The guys review a New York Times best selling book and get the opportunity to spend time with a pretty darn good General Manager! Download today, follow the podcast to be the first to hear new episodes!

]]> Fauser Consulting and Better Than Yesterday Consulting false No 2758 3 full Episode 2: Stop hemming and hawing and embrace the change to succeed! Featuring Special Guest, Eric Arntson! Episode 2: Stop hemming and hawing and embrace the change to succeed! Featuring Special Guest, Eric Arntson! https://drewandsamtalktraining.podbean.com/e/stop-hemming-and-hawing-and-embrace-the-change-to-succeed/ https://drewandsamtalktraining.podbean.com/e/stop-hemming-and-hawing-and-embrace-the-change-to-succeed/#comments Fri, 15 Jan 2021 22:19:05 -0500 drewandsamtalktraining.podbean.com/aeb16620-41d8-3103-8a86-f0ca88ecf2f3 Fauser Consulting and Better Than Yesterday Consulting false No 3990 2 full Episode 1: If you always do what you’ve always done. Featuring Special Guest, Kevin Shaw! Episode 1: If you always do what you’ve always done. Featuring Special Guest, Kevin Shaw! https://drewandsamtalktraining.podbean.com/e/if-you-always-do-what-youve-always-done/ https://drewandsamtalktraining.podbean.com/e/if-you-always-do-what-youve-always-done/#comments Fri, 01 Jan 2021 14:43:14 -0500 drewandsamtalktraining.podbean.com/95ebdc59-379d-314c-9c23-04ea6755b21c “If you always do what you’ve always done”, Drew and Sam talk about their upcoming Staffing eLearning module, review a book that brings the energy, and interview a franchisee who has his team on the right bus, and lastly, share a few activities for those leading classes.

]]> “If you always do what you’ve always done”, Drew and Sam talk about their upcoming Staffing eLearning module, review a book that brings the energy, and interview a franchisee who has his team on the right bus, and lastly, share a few activities for those leading classes.

]]> Fauser Consulting and Better Than Yesterday Consulting false No 3644 1 full