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    <title>The Financially Intelligent Physician with David Norris, MD, MBA</title>
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    <description>Learn what they didn’t teach you in medical school or residency - the business side of healthcare. In this podcast, we will discuss what I and others had known before we went into practice. We will cover leadership, team building, financial intelligence, financial reporting, process improvement, patient satisfaction, efficiency, and negotiations. These are just a few of the critical areas in which, if you’re like me,  you need help. Join us to learn how you can design the practice you desire.</description>
    <pubDate>Mon, 01 Aug 2022 03:24:00 -0300</pubDate>
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        <copyright>Copyright 2020 All rights reserved.</copyright>
    <category>Business</category>
    <ttl>1440</ttl>
    <itunes:type>episodic</itunes:type>
          <itunes:summary>Learn what they didn't teach you in medical school or residency - the business side of healthcare. In this podcast, we will discuss what I and others had known before we went into practice. We will cover leadership, team building, financial intelligence, financial reporting, process improvement, patient satisfaction, efficiency, and negotiations. These are just a few of the critical areas in which, if you're like me,  you need help. Join us to learn how you can design the practice you desire.</itunes:summary>
        <itunes:author>David Norris, MD, MBA</itunes:author>
<itunes:category text="Business" />
    <itunes:owner>
        <itunes:name>David Norris, MD, MBA</itunes:name>
            </itunes:owner>
    	<itunes:block>No</itunes:block>
	<itunes:explicit>false</itunes:explicit>
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    <item>
        <title>Ep 52 - Avoid this one thing in your negotiations</title>
        <itunes:title>Ep 52 - Avoid this one thing in your negotiations</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/avoid-this-one-thing-in-your-negotiations/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/avoid-this-one-thing-in-your-negotiations/#comments</comments>        <pubDate>Mon, 01 Aug 2022 03:24:00 -0300</pubDate>
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                                    <description><![CDATA[<p>A BATNA is a tool that will hurt you more than you realize. In this episode, we talk about how a BATNA weakens your position.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>A BATNA is a tool that will hurt you more than you realize. In this episode, we talk about how a BATNA weakens your position.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/vsvhs3/Podcast_52.mp3" length="27817345" type="audio/mpeg"/>
        <itunes:summary><![CDATA[A BATNA is a tool that will hurt you more than you realize. In this episode, we talk about how a BATNA weakens your position.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>695</itunes:duration>
                <itunes:episode>53</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
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    <item>
        <title>Ep 51 - Pick the Right Goals So You Can Succeed</title>
        <itunes:title>Ep 51 - Pick the Right Goals So You Can Succeed</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-51-pick-the-right-goals-so-you-can-succeed/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-51-pick-the-right-goals-so-you-can-succeed/#comments</comments>        <pubDate>Mon, 04 Oct 2021 01:18:00 -0300</pubDate>
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                                    <description><![CDATA[<p>In this episode we will discuss how you can pick the goals that will lead to your success.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode we will discuss how you can pick the goals that will lead to your success.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/b3wcb3/Podcast_51.mp3" length="21644088" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode we will discuss how you can pick the goals that will lead to your success.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>541</itunes:duration>
                <itunes:episode>52</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
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    <item>
        <title>Ep 50 - Focus on these things before you focus on profit</title>
        <itunes:title>Ep 50 - Focus on these things before you focus on profit</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-50-focus-on-these-things-before-you-focus-on-profit/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-50-focus-on-these-things-before-you-focus-on-profit/#comments</comments>        <pubDate>Mon, 27 Sep 2021 01:35:00 -0300</pubDate>
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                                    <description><![CDATA[<p>In this episode we will talk about three areas you need to focus on before you worrying about profit.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode we will talk about three areas you need to focus on before you worrying about profit.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/9xwazj/Podcast_50.mp3" length="14950472" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode we will talk about three areas you need to focus on before you worrying about profit.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>373</itunes:duration>
                <itunes:episode>51</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
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    <item>
        <title>Ep 49 - A Guide to Clear Communication</title>
        <itunes:title>Ep 49 - A Guide to Clear Communication</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-49-a-guide-to-clear-communication/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-49-a-guide-to-clear-communication/#comments</comments>        <pubDate>Mon, 20 Sep 2021 01:32:00 -0300</pubDate>
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                                    <description><![CDATA[<p>In this episode, we will talk about the tools I use to ensure I effectively communicate with those I lead.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will talk about the tools I use to ensure I effectively communicate with those I lead.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/bxvwt7/Podcast_49.mp3" length="20192725" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will talk about the tools I use to ensure I effectively communicate with those I lead.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>504</itunes:duration>
                <itunes:episode>50</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
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    <item>
        <title>Ep 48 - How to Fight Groupthink</title>
        <itunes:title>Ep 48 - How to Fight Groupthink</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-48-how-to-fight-groupthink/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-48-how-to-fight-groupthink/#comments</comments>        <pubDate>Mon, 13 Sep 2021 01:21:00 -0300</pubDate>
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                                    <description><![CDATA[<p>In the episode, we will talk about the risk factors for groupthink and what you can do to combat it in your organizaiton.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In the episode, we will talk about the risk factors for groupthink and what you can do to combat it in your organizaiton.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/ai6n2d/Podcast_48.mp3" length="19088268" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In the episode, we will talk about the risk factors for groupthink and what you can do to combat it in your organizaiton.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>477</itunes:duration>
                <itunes:episode>49</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
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    <item>
        <title>Ep 47 - How to Have Understanding by Avoiding Assumptions</title>
        <itunes:title>Ep 47 - How to Have Understanding by Avoiding Assumptions</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-47-how-to-have-understanding-by-avoiding-assumptions/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-47-how-to-have-understanding-by-avoiding-assumptions/#comments</comments>        <pubDate>Mon, 06 Sep 2021 01:04:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/b2701548-d25d-3995-98a8-1bcb6ddfcf91</guid>
                                    <description><![CDATA[<p>When we lead or negotiate, assumptions will often get us in trouble. In this episode, we will talk about what you can do to avoid making assumptions.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>When we lead or negotiate, assumptions will often get us in trouble. In this episode, we will talk about what you can do to avoid making assumptions.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/c6a4tw/Podcast_47.mp3" length="18016202" type="audio/mpeg"/>
        <itunes:summary><![CDATA[When we lead or negotiate, assumptions will often get us in trouble. In this episode, we will talk about what you can do to avoid making assumptions.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>450</itunes:duration>
                <itunes:episode>48</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
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    <item>
        <title>Ep 46 - Traits to look for in a business partner</title>
        <itunes:title>Ep 46 - Traits to look for in a business partner</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-46-traits-to-look-for-in-a-business-partner/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-46-traits-to-look-for-in-a-business-partner/#comments</comments>        <pubDate>Mon, 30 Aug 2021 01:02:00 -0300</pubDate>
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                                    <description><![CDATA[<p>Picking a business partner is one of the most important decisions you'll make. In this episode, we will look at some traits you will need to consider before you join forces with anyone.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Picking a business partner is one of the most important decisions you'll make. In this episode, we will look at some traits you will need to consider before you join forces with anyone.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/7rzwzw/Podcast_46.mp3" length="17413296" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Picking a business partner is one of the most important decisions you'll make. In this episode, we will look at some traits you will need to consider before you join forces with anyone.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>435</itunes:duration>
                <itunes:episode>47</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 45 - Leading Change</title>
        <itunes:title>Ep 45 - Leading Change</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-45-leading-change/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-45-leading-change/#comments</comments>        <pubDate>Mon, 23 Aug 2021 02:01:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/17a8f044-c8d3-36e4-8ef7-163b8d3f8a15</guid>
                                    <description><![CDATA[<p>Here are a few tips to help you lead change in your organization.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Here are a few tips to help you lead change in your organization.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/qep35k/Podcast_45.mp3" length="14855386" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Here are a few tips to help you lead change in your organization.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>371</itunes:duration>
                <itunes:episode>46</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 44 - Understanding Your Blindspots in a Negotiation</title>
        <itunes:title>Ep 44 - Understanding Your Blindspots in a Negotiation</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-44-understanding-your-blindspots-in-a-negotiation/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-44-understanding-your-blindspots-in-a-negotiation/#comments</comments>        <pubDate>Mon, 16 Aug 2021 02:30:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/95371e9d-94f6-3af7-9a3f-cce54ea6c27f</guid>
                                    <description><![CDATA[<p>In this episode, we will talk about how your personality style has a few blind spots that can hurt you at the negotiation table.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will talk about how your personality style has a few blind spots that can hurt you at the negotiation table.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/nwe9nr/Podcast_44.mp3" length="25313770" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will talk about how your personality style has a few blind spots that can hurt you at the negotiation table.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>632</itunes:duration>
                <itunes:episode>45</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 43 - Six questions of acquisition</title>
        <itunes:title>Ep 43 - Six questions of acquisition</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-43-six-questions-of-acquisition/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-43-six-questions-of-acquisition/#comments</comments>        <pubDate>Mon, 09 Aug 2021 01:44:00 -0300</pubDate>
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                                    <description><![CDATA[<p>In this episode, we will look at six questions you should ask yourself before you acquire the other business. </p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will look at six questions you should ask yourself before you acquire the other business. </p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/gu7jwb/Podcast_43.mp3" length="18481182" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will look at six questions you should ask yourself before you acquire the other business. ]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>462</itunes:duration>
                <itunes:episode>44</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 42 - The most important negotiation you will have</title>
        <itunes:title>Ep 42 - The most important negotiation you will have</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-42-the-most-important-negotiation-you-will-have/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-42-the-most-important-negotiation-you-will-have/#comments</comments>        <pubDate>Mon, 02 Aug 2021 01:43:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/97c59ebf-baf7-3dba-acdc-ac2410f6420b</guid>
                                    <description><![CDATA[<p>In this episode, we will discuss the most important negotiation you will have - the internal negotiation.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will discuss the most important negotiation you will have - the internal negotiation.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/rv4f6a/Podcast_42.mp3" length="20420512" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will discuss the most important negotiation you will have - the internal negotiation.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>510</itunes:duration>
                <itunes:episode>43</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
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    <item>
        <title>Ep 41 - WIthout this, leading is almost impossible</title>
        <itunes:title>Ep 41 - WIthout this, leading is almost impossible</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-41-without-this-leading-is-almost-impossible/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-41-without-this-leading-is-almost-impossible/#comments</comments>        <pubDate>Mon, 26 Jul 2021 00:23:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/8aa87057-59e8-3d92-8bb2-863b28284a41</guid>
                                    <description><![CDATA[<p>In this episode, we will talk about the single most important character trait you need to be a good leader.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will talk about the single most important character trait you need to be a good leader.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/wq7cvx/Podcast_41.mp3" length="23098586" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will talk about the single most important character trait you need to be a good leader.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>577</itunes:duration>
                <itunes:episode>42</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 40 - How to handle the problem employee</title>
        <itunes:title>Ep 40 - How to handle the problem employee</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-40-without-this-leading-is-almost-impossible/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-40-without-this-leading-is-almost-impossible/#comments</comments>        <pubDate>Mon, 19 Jul 2021 01:22:00 -0300</pubDate>
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                                    <description><![CDATA[<p>In this episode, we will talk about ten tips for dealing with a troublesome employee.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will talk about ten tips for dealing with a troublesome employee.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/ckma8x/Podcast_40.mp3" length="23513410" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will talk about ten tips for dealing with a troublesome employee.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>587</itunes:duration>
                <itunes:episode>41</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 39 - Good Leaders Can Say I Was Wrong</title>
        <itunes:title>Ep 39 - Good Leaders Can Say I Was Wrong</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-39-good-leaders-can-say-i-was-wrong/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-39-good-leaders-can-say-i-was-wrong/#comments</comments>        <pubDate>Mon, 12 Jul 2021 02:57:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/6e3808d9-e971-3ffb-a2bf-db9adc3964f0</guid>
                                    <description><![CDATA[<p>In this episode, we will discuss one of the important characteristics of a good leader - humility.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will discuss one of the important characteristics of a good leader - humility.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/dwayum/Podcast_39.mp3" length="12056997" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will discuss one of the important characteristics of a good leader - humility.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>613</itunes:duration>
                <itunes:episode>40</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 38 - Don't Drift in Your Leadership</title>
        <itunes:title>Ep 38 - Don't Drift in Your Leadership</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-38-dont-drift-in-your-leadership/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-38-dont-drift-in-your-leadership/#comments</comments>        <pubDate>Mon, 05 Jul 2021 02:30:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/919fccb8-9415-36bc-a344-9e19ea30792c</guid>
                                    <description><![CDATA[<p>In this episode, we will talk about what you can do to stop drifting in your leadership and how you can be proactive.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will talk about what you can do to stop drifting in your leadership and how you can be proactive.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/ssmamd/Podcast_38.mp3" length="24263647" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will talk about what you can do to stop drifting in your leadership and how you can be proactive.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>606</itunes:duration>
                <itunes:episode>39</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 37 - Questions to Ask Before You Sell Your Practice</title>
        <itunes:title>Ep 37 - Questions to Ask Before You Sell Your Practice</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-37-questions-to-ask-before-you-sell-your-practice/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-37-questions-to-ask-before-you-sell-your-practice/#comments</comments>        <pubDate>Mon, 28 Jun 2021 02:28:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/18dc0574-9209-3c16-81cf-a83105a7f21a</guid>
                                    <description><![CDATA[<p>In this episode, we will look at some things you need to do before you think about selling your practice.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will look at some things you need to do before you think about selling your practice.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/5pkkfy/Podcast_37.mp3" length="20477982" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will look at some things you need to do before you think about selling your practice.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>511</itunes:duration>
                <itunes:episode>38</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 36 - Questions to Ask as You Improve Any Process</title>
        <itunes:title>Ep 36 - Questions to Ask as You Improve Any Process</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-36-questions-to-ask-as-you-improve-any-process/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-36-questions-to-ask-as-you-improve-any-process/#comments</comments>        <pubDate>Mon, 14 Jun 2021 03:01:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/f5534f7f-ca48-3062-b7bd-f00e02ceed3d</guid>
                                    <description><![CDATA[<p>Before you try to improve any process in your practice, start by asking these seven questions to ensure you'll succeed.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Before you try to improve any process in your practice, start by asking these seven questions to ensure you'll succeed.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/9mj836/Podcast_36.mp3" length="20477982" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Before you try to improve any process in your practice, start by asking these seven questions to ensure you'll succeed.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>511</itunes:duration>
                <itunes:episode>37</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 35 - Five Steps to Making the Right Hire</title>
        <itunes:title>Ep 35 - Five Steps to Making the Right Hire</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-35-five-steps-to-making-the-right-hire/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-35-five-steps-to-making-the-right-hire/#comments</comments>        <pubDate>Mon, 07 Jun 2021 04:35:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/073b7139-5df9-37a8-8548-15d28ab60520</guid>
                                    <description><![CDATA[<p>Learn the five steps to making the right hire the first time.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Learn the five steps to making the right hire the first time.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/ptdvum/Podcast_35.mp3" length="17539729" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Learn the five steps to making the right hire the first time.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>438</itunes:duration>
                <itunes:episode>36</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 34 - Practical Steps to Implement Change</title>
        <itunes:title>Ep 34 - Practical Steps to Implement Change</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-34-practical-steps-to-implement-change/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-34-practical-steps-to-implement-change/#comments</comments>        <pubDate>Mon, 31 May 2021 04:34:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/d796495d-ff61-3798-a864-394c002dcf3c</guid>
                                    <description><![CDATA[<p>In this episode, we discuss three simple steps to implementing change.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we discuss three simple steps to implementing change.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/h75mlu/Podcast_34.mp3" length="23714031" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we discuss three simple steps to implementing change.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>592</itunes:duration>
                <itunes:episode>35</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 33 - The Effects Your Bottlenecks Have on Your Patients</title>
        <itunes:title>Ep 33 - The Effects Your Bottlenecks Have on Your Patients</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-33-the-effects-your-bottlenecks-have-on-your-patients/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-33-the-effects-your-bottlenecks-have-on-your-patients/#comments</comments>        <pubDate>Mon, 24 May 2021 03:08:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/10b44644-534f-3a01-af61-07391761b0f5</guid>
                                    <description><![CDATA[<p>In this episode, we discuss how waiting for you impacts your patient's perception of the quality of care you deliver. We also talk about a few things you can do to positively change their perception of the time they spent waiting for you.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we discuss how waiting for you impacts your patient's perception of the quality of care you deliver. We also talk about a few things you can do to positively change their perception of the time they spent waiting for you.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/etqb4l/Podcast_33.mp3" length="23914651" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we discuss how waiting for you impacts your patient's perception of the quality of care you deliver. We also talk about a few things you can do to positively change their perception of the time they spent waiting for you.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>597</itunes:duration>
                <itunes:episode>34</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 32 - Behaviors That Will Improve Your Negotiations</title>
        <itunes:title>Ep 32 - Behaviors That Will Improve Your Negotiations</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-32-behaviors-that-will-improve-your-negotiations/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-32-behaviors-that-will-improve-your-negotiations/#comments</comments>        <pubDate>Mon, 17 May 2021 02:06:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/86354913-7658-309d-b76e-e999ef4722ee</guid>
                                    <description><![CDATA[<p>In this episode, we discuss a number of important behaviors that will improve the outcomes of your negotiations.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we discuss a number of important behaviors that will improve the outcomes of your negotiations.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/o1p1da/Podcast_32.mp3" length="25423484" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we discuss a number of important behaviors that will improve the outcomes of your negotiations.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>635</itunes:duration>
                <itunes:episode>33</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 31 - Qualities of an Effective Leader</title>
        <itunes:title>Ep 31 - Qualities of an Effective Leader</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-31-qualities-of-an-effective-leader/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-31-qualities-of-an-effective-leader/#comments</comments>        <pubDate>Mon, 10 May 2021 03:05:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/79dae52f-1105-3a0f-99bf-ad2f78d0d85c</guid>
                                    <description><![CDATA[<p>In this episode, I share some of the most powerful leadership pearls of wisdom I've learned over the years.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, I share some of the most powerful leadership pearls of wisdom I've learned over the years.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/wvdgni/Podcast_31.mp3" length="16375712" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, I share some of the most powerful leadership pearls of wisdom I've learned over the years.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>409</itunes:duration>
                <itunes:episode>32</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 30 - Ten Questions to Ask Before You Attempt to Communicate</title>
        <itunes:title>Ep 30 - Ten Questions to Ask Before You Attempt to Communicate</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-30-ten-questions-to-ask-before-you-attempt-to-communicate/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-30-ten-questions-to-ask-before-you-attempt-to-communicate/#comments</comments>        <pubDate>Mon, 03 May 2021 01:04:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/b71f10bd-53db-3e96-a183-fe226b51ade9</guid>
                                    <description><![CDATA[<p>Communication is critical for any leader. In this episode, we cover ten questions you should ask yourself before you attempt to communicate with those you lead.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Communication is critical for any leader. In this episode, we cover ten questions you should ask yourself before you attempt to communicate with those you lead.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/u82oyd/Podcast_30.mp3" length="12825149" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Communication is critical for any leader. In this episode, we cover ten questions you should ask yourself before you attempt to communicate with those you lead.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>511</itunes:duration>
                <itunes:episode>31</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 29 - Make It Easy for Your Patients</title>
        <itunes:title>Ep 29 - Make It Easy for Your Patients</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-29-make-it-easy-for-your-patients/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-29-make-it-easy-for-your-patients/#comments</comments>        <pubDate>Mon, 26 Apr 2021 00:24:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/bf2fd67c-d226-3612-86bb-7057f1355301</guid>
                                    <description><![CDATA[<p>Patients may like or even love you, but that won't guarantee they will stay with you. In this episode, we discuss what you can do to make it easy for your patients.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Patients may like or even love you, but that won't guarantee they will stay with you. In this episode, we discuss what you can do to make it easy for your patients.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/96h5uq/Podcast_29.mp3" length="16595141" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Patients may like or even love you, but that won't guarantee they will stay with you. In this episode, we discuss what you can do to make it easy for your patients.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>511</itunes:duration>
                <itunes:episode>30</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 28 - These Two Things Will Kill Your Negotiations Every Time</title>
        <itunes:title>Ep 28 - These Two Things Will Kill Your Negotiations Every Time</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-28-these-two-things-will-kill-your-negotiations-every-time/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-28-these-two-things-will-kill-your-negotiations-every-time/#comments</comments>        <pubDate>Mon, 19 Apr 2021 00:11:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/fa7fa25b-5e52-36a3-bcbc-af9f18748a12</guid>
                                    <description><![CDATA[<p>In this episode we will examine two things we all do that can hurt us in a negotiation.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode we will examine two things we all do that can hurt us in a negotiation.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/6yzfce/Podcast_28.mp3" length="20730847" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode we will examine two things we all do that can hurt us in a negotiation.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>518</itunes:duration>
                <itunes:episode>29</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 27 - Four Fundamental Components of a Quality Service</title>
        <itunes:title>Ep 27 - Four Fundamental Components of a Quality Service</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-27-four-fundamental-components-of-a-quality-service/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-27-four-fundamental-components-of-a-quality-service/#comments</comments>        <pubDate>Mon, 12 Apr 2021 00:12:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/29e9e77c-d405-32a8-88b2-35fe7ad7e632</guid>
                                    <description><![CDATA[<p>Quality service has four fundamental components. We will examine what those four pieces are in this episode.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Quality service has four fundamental components. We will examine what those four pieces are in this episode.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/2r1sml/Podcast_27.mp3" length="14549231" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Quality service has four fundamental components. We will examine what those four pieces are in this episode.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>511</itunes:duration>
                <itunes:episode>28</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep26 - How to Keep Yourself Safe in Any Negotiation</title>
        <itunes:title>Ep26 - How to Keep Yourself Safe in Any Negotiation</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep26-how-to-keep-yourself-safe-in-any-negotiation/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep26-how-to-keep-yourself-safe-in-any-negotiation/#comments</comments>        <pubDate>Mon, 05 Apr 2021 00:59:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/305d3697-49c9-303c-8eb7-70fed7dd10b3</guid>
                                    <description><![CDATA[<p>In this episode we will discuss how you can make safe decisions at the negotiation table.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode we will discuss how you can make safe decisions at the negotiation table.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/bpk7g4/Podcast_26.mp3" length="19902243" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode we will discuss how you can make safe decisions at the negotiation table.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>497</itunes:duration>
                <itunes:episode>27</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 25 - Don't let fear hold your back</title>
        <itunes:title>Ep 25 - Don't let fear hold your back</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-25-dont-let-fear-hold-your-back/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-25-dont-let-fear-hold-your-back/#comments</comments>        <pubDate>Mon, 29 Mar 2021 01:02:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/1d294bb1-5c5c-35c1-88f4-a9e81e7fffc3</guid>
                                    <description><![CDATA[<p>Being a leader or business owner can be stressful, yet very rewarding. Don't let fear hold you back from reaching your potential.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Being a leader or business owner can be stressful, yet very rewarding. Don't let fear hold you back from reaching your potential.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/qzhni2/Podcast_25.mp3" length="17000561" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Being a leader or business owner can be stressful, yet very rewarding. Don't let fear hold you back from reaching your potential.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>425</itunes:duration>
                <itunes:episode>26</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 24 -Employed practice - is it really easier?</title>
        <itunes:title>Ep 24 -Employed practice - is it really easier?</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-24-employed-practice-is-it-really-easier-1612720699/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-24-employed-practice-is-it-really-easier-1612720699/#comments</comments>        <pubDate>Mon, 22 Mar 2021 01:56:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/19e43506-3baf-3bbb-927e-7353924c2577</guid>
                                    <description><![CDATA[<p>In this episode we will look at the differences between owning your practice or being an employed physician.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode we will look at the differences between owning your practice or being an employed physician.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/xeper9/Podcast_24.mp3" length="18297280" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode we will look at the differences between owning your practice or being an employed physician.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>512</itunes:duration>
                <itunes:episode>25</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 23 - The Profitability Aspect of Patient Care</title>
        <itunes:title>Ep 23 - The Profitability Aspect of Patient Care</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-23-the-profitability-aspect-of-patient-care/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-23-the-profitability-aspect-of-patient-care/#comments</comments>        <pubDate>Mon, 15 Mar 2021 01:52:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/f5e4090d-a12a-3020-bcc4-e675638614cd</guid>
                                    <description><![CDATA[<p>In this episode we will discuss the importance of profit and all that it provides to your practice.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode we will discuss the importance of profit and all that it provides to your practice.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/8nmhvj/Podcast_23.mp3" length="16525133" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode we will discuss the importance of profit and all that it provides to your practice.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>413</itunes:duration>
                <itunes:episode>23</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 22- Tips for Leading While Under Stress</title>
        <itunes:title>Ep 22- Tips for Leading While Under Stress</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-22-tips-for-leading-while-under-stress/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-22-tips-for-leading-while-under-stress/#comments</comments>        <pubDate>Mon, 08 Mar 2021 01:50:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/0797574c-cbcf-361d-b414-c9dcfe918f28</guid>
                                    <description><![CDATA[<p>In this episode, we will discuss ways you can lead while under stress.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will discuss ways you can lead while under stress.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/s95x49/Podcast_22.mp3" length="17680790" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will discuss ways you can lead while under stress.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>442</itunes:duration>
                <itunes:episode>22</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 21 - Improve Patient Satisfaction with Employee Satifaction</title>
        <itunes:title>Ep 21 - Improve Patient Satisfaction with Employee Satifaction</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-21-improve-patient-satisfaction-with-employee-satifaction/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-21-improve-patient-satisfaction-with-employee-satifaction/#comments</comments>        <pubDate>Mon, 01 Mar 2021 02:49:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/2f5d8a3b-0dc8-3618-8705-2834a615272e</guid>
                                    <description><![CDATA[<p>In this episode, we will examine how employee satisfaction impacts patient satisfaction.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will examine how employee satisfaction impacts patient satisfaction.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/kjgm98/Podcast_21.mp3" length="22647190" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will examine how employee satisfaction impacts patient satisfaction.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>566</itunes:duration>
                <itunes:episode>21</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 20 - The Performance Element of Exemplary Patient Care</title>
        <itunes:title>Ep 20 - The Performance Element of Exemplary Patient Care</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/financial-warning-signs-for-your-practice/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/financial-warning-signs-for-your-practice/#comments</comments>        <pubDate>Mon, 22 Feb 2021 03:45:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/8d832b76-6859-35b4-bdc5-c73e5d045414</guid>
                                    <description><![CDATA[<p>In this episode, we will discuss some the performance aspect of exemplary patient care.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will discuss some the performance aspect of exemplary patient care.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/t9ebf3/Podcast_20.mp3" length="34447223" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will discuss some the performance aspect of exemplary patient care.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>861</itunes:duration>
                <itunes:episode>20</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 19 - Financial Warnings Signs</title>
        <itunes:title>Ep 19 - Financial Warnings Signs</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-19-financial-warnings-signs/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-19-financial-warnings-signs/#comments</comments>        <pubDate>Mon, 15 Feb 2021 04:08:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/e3408185-3638-33f8-84d5-c02515c89046</guid>
                                    <description><![CDATA[<p>In this episode, we examine some warnings of financial distress.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we examine some warnings of financial distress.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/c9iyma/Podcast_19.mp3" length="22275206" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we examine some warnings of financial distress.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>556</itunes:duration>
                <itunes:episode>19</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 18 - The People Element</title>
        <itunes:title>Ep 18 - The People Element</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-18-the-people-element/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-18-the-people-element/#comments</comments>        <pubDate>Mon, 08 Feb 2021 04:06:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/1d0b7f5f-d164-3554-be09-09f9b8f4d10d</guid>
                                    <description><![CDATA[<p>In this episode, we examine perhaps one of the most important elements of a thriving practice - your people</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we examine perhaps one of the most important elements of a thriving practice - your people</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/8fr42v/Podcast_18.mp3" length="27973035" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we examine perhaps one of the most important elements of a thriving practice - your people]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>699</itunes:duration>
                <itunes:episode>18</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 17 - Understanding the Capital Structure of Your Practice</title>
        <itunes:title>Ep 17 - Understanding the Capital Structure of Your Practice</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/understanding-the-capital-structure-of-your-practice/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/understanding-the-capital-structure-of-your-practice/#comments</comments>        <pubDate>Mon, 01 Feb 2021 04:04:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/70a47e3f-52b1-3d09-821d-f65fb805527f</guid>
                                    <description><![CDATA[<p>In this episode, we examine the different ways you can structure the capital of your business</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we examine the different ways you can structure the capital of your business</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/qjmd82/Podcast_17.mp3" length="22147729" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we examine the different ways you can structure the capital of your business]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>553</itunes:duration>
                <itunes:episode>17</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep16 - Transitioning change and surviving the turbulence</title>
        <itunes:title>Ep16 - Transitioning change and surviving the turbulence</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep16-transitioning-change-and-surviving-the-turbulence/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep16-transitioning-change-and-surviving-the-turbulence/#comments</comments>        <pubDate>Tue, 26 Jan 2021 05:00:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/abfa2a47-ecd7-3048-abdc-8b1dc074344d</guid>
                                    <description><![CDATA[<p>Taking some lessons from my pilot training, we will examine what leaders need to do to guide their organizations through the turbulent times of change.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Taking some lessons from my pilot training, we will examine what leaders need to do to guide their organizations through the turbulent times of change.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/xv4m7k/Podcast_16.mp3" length="23312790" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Taking some lessons from my pilot training, we will examine what leaders need to do to guide their organizations through the turbulent times of change.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>582</itunes:duration>
                <itunes:episode>16</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 15 - You can't lead when you're burned out</title>
        <itunes:title>Ep 15 - You can't lead when you're burned out</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-15-you-cant-lead-when-youre-burned-out/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-15-you-cant-lead-when-youre-burned-out/#comments</comments>        <pubDate>Tue, 19 Jan 2021 05:00:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/648fd253-1844-37cb-a4e8-f7f822cc7e4d</guid>
                                    <description><![CDATA[<p>In this episode, we will talk about some signs and symptoms of burnout. Hopefully, you will be able to answer no to many of these questions.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will talk about some signs and symptoms of burnout. Hopefully, you will be able to answer no to many of these questions.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/etvpny/Podcast_15.mp3" length="23307565" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will talk about some signs and symptoms of burnout. Hopefully, you will be able to answer no to many of these questions.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>582</itunes:duration>
                <itunes:episode>15</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 14 - Effective Change Management</title>
        <itunes:title>Ep 14 - Effective Change Management</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-14-effective-change-management/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-14-effective-change-management/#comments</comments>        <pubDate>Tue, 12 Jan 2021 05:00:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/ec03a60e-a3bb-3433-b6ac-c8d158b1e537</guid>
                                    <description><![CDATA[<p>In this episode, we will discuss six things you can do to make your change implementation more effective.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will discuss six things you can do to make your change implementation more effective.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/v3p2zg/Podcast_14.mp3" length="20865639" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will discuss six things you can do to make your change implementation more effective.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>521</itunes:duration>
                <itunes:episode>14</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 13 - Leading During a Crisis</title>
        <itunes:title>Ep 13 - Leading During a Crisis</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-13-leading-during-a-crisis/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-13-leading-during-a-crisis/#comments</comments>        <pubDate>Tue, 05 Jan 2021 05:00:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/f13bd1d4-e459-3d9d-84e2-87d8c4a72f0a</guid>
                                    <description><![CDATA[<p>Applying lessons I've learned in my medical and aviation training over the years, we will discuss what a good leader does in times of crisis.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Applying lessons I've learned in my medical and aviation training over the years, we will discuss what a good leader does in times of crisis.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/rornjl/Podcast_13.mp3" length="22024431" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Applying lessons I've learned in my medical and aviation training over the years, we will discuss what a good leader does in times of crisis.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>550</itunes:duration>
                <itunes:episode>13</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 12 - How I Set Goals and Objectives</title>
        <itunes:title>Ep 12 - How I Set Goals and Objectives</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-12-how-i-set-goals-and-objectives/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-12-how-i-set-goals-and-objectives/#comments</comments>        <pubDate>Tue, 29 Dec 2020 00:00:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/d29fc0d2-19b4-3e40-a7fe-e2f8a26a1083</guid>
                                    <description><![CDATA[<p>Just in the time for the new year, I'll share how I set goals and objectives and grow each year.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Just in the time for the new year, I'll share how I set goals and objectives and grow each year.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/4lco58/Podcast_12.mp3" length="21549002" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Just in the time for the new year, I'll share how I set goals and objectives and grow each year.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>538</itunes:duration>
                <itunes:episode>12</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 11 -Want vs Need in a Negotiation</title>
        <itunes:title>Ep 11 -Want vs Need in a Negotiation</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-11-want-vs-need-in-a-negotiation/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-11-want-vs-need-in-a-negotiation/#comments</comments>        <pubDate>Tue, 22 Dec 2020 05:00:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/96986e64-387f-35a7-ab4c-37f816527901</guid>
                                    <description><![CDATA[<p>In this episode, we will discuss the difference between a want and a need as well as the impact they have on the outcome of a negotiation.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will discuss the difference between a want and a need as well as the impact they have on the outcome of a negotiation.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/1rwtmm/Podcast_11.mp3" length="22024431" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will discuss the difference between a want and a need as well as the impact they have on the outcome of a negotiation.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>550</itunes:duration>
                <itunes:episode>11</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 10 - A Guide to Financial Decision Making</title>
        <itunes:title>Ep 10 - A Guide to Financial Decision Making</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-10-a-guide-to-financial-decision-making/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-10-a-guide-to-financial-decision-making/#comments</comments>        <pubDate>Tue, 15 Dec 2020 05:00:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/8924859a-7c7c-33e5-8fc5-15022e64dbbd</guid>
                                    <description><![CDATA[<p>In this episode, we'll look at some things you will want to consider as you make financial decisions in your business.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we'll look at some things you will want to consider as you make financial decisions in your business.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/gncder/Podcast_10.mp3" length="22232365" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we'll look at some things you will want to consider as you make financial decisions in your business.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>555</itunes:duration>
                <itunes:episode>10</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 9 - Simple Ways to Ward Off a Lawsuit</title>
        <itunes:title>Ep 9 - Simple Ways to Ward Off a Lawsuit</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-9-simple-ways-to-ward-off-a-lawsuit/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-9-simple-ways-to-ward-off-a-lawsuit/#comments</comments>        <pubDate>Tue, 08 Dec 2020 05:00:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/124fbf20-26c0-31cf-9ca3-9b767ca73d1d</guid>
                                    <description><![CDATA[<p>In this episode, I share what my good friend, a medical malpractice defense attorney, has to say about warding off potential lawsuits.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, I share what my good friend, a medical malpractice defense attorney, has to say about warding off potential lawsuits.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/wa7wp8/Podcast_9.mp3" length="13955729" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, I share what my good friend, a medical malpractice defense attorney, has to say about warding off potential lawsuits.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>348</itunes:duration>
                <itunes:episode>9</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 8 - The Keys to a Successful Negotiation</title>
        <itunes:title>Ep 8 - The Keys to a Successful Negotiation</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-8-the-keys-to-a-successful-negotiation/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-8-the-keys-to-a-successful-negotiation/#comments</comments>        <pubDate>Tue, 01 Dec 2020 05:00:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/f7ae7287-6149-37a5-9fab-ddd6d3da5637</guid>
                                    <description><![CDATA[<p>In this episode, we examine what you need to succeed in any negotiation.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we examine what you need to succeed in any negotiation.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/omwnk0/Podcast_8.mp3" length="17744529" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we examine what you need to succeed in any negotiation.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>443</itunes:duration>
                <itunes:episode>8</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep  7 - Understanding Your Costs</title>
        <itunes:title>Ep  7 - Understanding Your Costs</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-7-understanding-your-costs/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-7-understanding-your-costs/#comments</comments>        <pubDate>Mon, 23 Nov 2020 08:23:00 -0400</pubDate>
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                                    <description><![CDATA[<p>In this episode, we discuss the different types of costs and some quick ways to figure out what your costs are.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we discuss the different types of costs and some quick ways to figure out what your costs are.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/0srkfg/Podcast_7.mp3" length="16183451" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we discuss the different types of costs and some quick ways to figure out what your costs are.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>409</itunes:duration>
                <itunes:episode>7</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 6 - Don't Waste Your Tuition</title>
        <itunes:title>Ep 6 - Don't Waste Your Tuition</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-6-dont-waste-your-tuition/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-6-dont-waste-your-tuition/#comments</comments>        <pubDate>Tue, 17 Nov 2020 05:00:00 -0400</pubDate>
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                                    <description><![CDATA[<p>Here are some tips you can use to maximize your personal growth after mistakes have occurred.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Here are some tips you can use to maximize your personal growth after mistakes have occurred.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/842rd8/Podcast_6.mp3" length="14187696" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Here are some tips you can use to maximize your personal growth after mistakes have occurred.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>354</itunes:duration>
                <itunes:episode>6</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 5 - Preventing fraud in your practice</title>
        <itunes:title>Ep 5 - Preventing fraud in your practice</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-5-preventing-fraud-in-your-practice/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-5-preventing-fraud-in-your-practice/#comments</comments>        <pubDate>Mon, 09 Nov 2020 05:00:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/f581477f-01ea-3634-9243-3f3e58980ff2</guid>
                                    <description><![CDATA[<p>Learn how you can prevent and detect fraud in your back office.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Learn how you can prevent and detect fraud in your back office.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/mqtgvn/Podcast_5.mp3" length="12849182" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Learn how you can prevent and detect fraud in your back office.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>321</itunes:duration>
                <itunes:episode>5</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 4 - Plan the Love</title>
        <itunes:title>Ep 4 - Plan the Love</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-4-plan-the-love/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-4-plan-the-love/#comments</comments>        <pubDate>Mon, 02 Nov 2020 05:00:00 -0400</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/3831cde3-22ab-301d-a646-0aca5bd7f009</guid>
                                    <description><![CDATA[<p>Patient satisfaction doesn't just happen. You must design and plan your office systems to achieve high patient satisfaction outcomes.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Patient satisfaction doesn't just happen. You must design and plan your office systems to achieve high patient satisfaction outcomes.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/c5xt32/Podcast_4.mp3" length="22400594" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Patient satisfaction doesn't just happen. You must design and plan your office systems to achieve high patient satisfaction outcomes.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>560</itunes:duration>
                <itunes:episode>4</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
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    <item>
        <title>Ep 3 - Emotions Can Be Dangerous in a Negotiation</title>
        <itunes:title>Ep 3 - Emotions Can Be Dangerous in a Negotiation</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-3-emotions-can-be-dangerous-in-a-negotiation/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-3-emotions-can-be-dangerous-in-a-negotiation/#comments</comments>        <pubDate>Tue, 27 Oct 2020 05:00:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/c82082de-ba10-3479-a6d0-7b8ec318d18a</guid>
                                    <description><![CDATA[<p>Learn how your emotions can harm you in a negotiation. </p>
]]></description>
                                                            <content:encoded><![CDATA[<p>Learn how your emotions can harm you in a negotiation. </p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/qo6gyr/Podcast_3.mp3" length="19209476" type="audio/mpeg"/>
        <itunes:summary><![CDATA[Learn how your emotions can harm you in a negotiation. ]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>460</itunes:duration>
                <itunes:episode>3</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 2 - Five Financial Ratios to Know about Your Practice</title>
        <itunes:title>Ep 2 - Five Financial Ratios to Know about Your Practice</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/ep-2-five-financial-ratios-to-know-about-your-practice/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/ep-2-five-financial-ratios-to-know-about-your-practice/#comments</comments>        <pubDate>Tue, 20 Oct 2020 05:00:00 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/0ec016dc-e557-3356-9dac-cf3350ed6ceb</guid>
                                    <description><![CDATA[<p>In this episode we will discuss five important financial ratios you need to know to determine the health of your practice.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode we will discuss five important financial ratios you need to know to determine the health of your practice.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/1d8vpj/Podcast_2.mp3" length="21467500" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode we will discuss five important financial ratios you need to know to determine the health of your practice.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>536</itunes:duration>
                <itunes:episode>2</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
            </item>
    <item>
        <title>Ep 1 - Four Things Leaders Do</title>
        <itunes:title>Ep 1 - Four Things Leaders Do</itunes:title>
        <link>https://davidnorrismdmba.podbean.com/e/four-things-leaders-do/</link>
                    <comments>https://davidnorrismdmba.podbean.com/e/four-things-leaders-do/#comments</comments>        <pubDate>Thu, 15 Oct 2020 10:15:21 -0300</pubDate>
        <guid isPermaLink="false">davidnorrismdmba.podbean.com/43b4eca2-f353-38cc-9a09-8c9189920bf3</guid>
                                    <description><![CDATA[<p>In this episode, we will learn about four things leaders do.</p>
]]></description>
                                                            <content:encoded><![CDATA[<p>In this episode, we will learn about four things leaders do.</p>
]]></content:encoded>
                                    
        <enclosure url="https://mcdn.podbean.com/mf/web/7tbei6/Podcast_1.mp3" length="13448953" type="audio/mpeg"/>
        <itunes:summary><![CDATA[In this episode, we will learn about four things leaders do.]]></itunes:summary>
        <itunes:author>davidnorrismdmba</itunes:author>
        <itunes:explicit>false</itunes:explicit>
        <itunes:block>No</itunes:block>
        <itunes:duration>336</itunes:duration>
                <itunes:episode>1</itunes:episode>
        <itunes:episodeType>full</itunes:episodeType>
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