• What kind of work and workplace is right for you?
• Orienting how to think about work
• Clear parameters in your work
• Developing standards that everyone knows
• What work can and can’t do for you
• Do you have to change your job to change how you feel at work?
• Assuming good intentions

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration.

Lynnae Brown is a work navigation strategist. She thinks we need another way to approach work. Something stealthier and sturdier - an approach where we navigate the workplace as it actually is, develop our own way of being inside it, and still do the job well.

Lynnae has spent more than a decade in workforce development, thinking hard about what people needed in order to take care of themselves while working in a system that wouldn't. Most of that work was with people in mental health recovery - helping them move from service users to service providers, preparing them for workplaces that were often as hard to navigate as the conditions they'd survived.

With enough distance, she finally saw the shape of the approach she’d been developing all along and developed three starting points for people who want to begin approaching work differently: 6 Questions offers prompts that help you examine what you actually bring to work, 6 Actions are ideas you can put into action now to create space between you and your job, and BOOT — Brown’s Organizational Orientation Theory approaches workplace disorientation as a structural condition rather than a personal failing.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

• How do you uncover what you want?
• Gathering context
• Setting expectations
• Developing leadership skills
• Role modeling
• Annoyance vs. pain at work
• Exposure to a variety of experiences

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Vladimir Baranov is an Executive Coach for Founders and Technical Leaders with a track record of coaching and mentoring at U.S. and U.K. incubators and accelerators, specializing in launching, developing, and sustaining startups through a zero-to-one approach that transforms ideas into tangible businesses — including bridging the frequently misaligned worlds of business and technology. A serial entrepreneur, he founded three companies with successful exits in fintech and spacetech, and his experience across founder, CTO, COO, and CISO roles has given him a comprehensive perspective on scaling businesses through various funding stages and building optimal data and technology services. Vladimir holds MBAs from Columbia and London Business Schools and dual degrees in Computer Science and Computer Engineering from Stony Brook University, where his studies spanned software development and robotics. He remains deeply passionate about communication strategies, organizational and social behavior, and lifelong learning.  

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast #Confllict

• How to find community
• What do you want/need from work? What do your colleagues want/need?
• Building a reflective relationship with yourself
• Distraction
• His new book, The New Alpha: Be Three Times the Leader Through Balance, Not Dominance
• Not catering to your emotions

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Kenyada Meadows is a financial services executive, governance expert, and board member with 25+ years leading audit, risk, and compliance across global Wall Street institutions. A Harvard Business School alumnus, Author, and Master Certified Executive Coach (MPCC) with CPA, CIA, and CFE credentials, he helps working fathers and executives succeed without sacrificing their humanity by moving leaders beyond dominance through values-driven governance and emotional integrity.

Kenyada mastered the traditional playbook—outworking, outlasting, outperforming—in environments where pressure proved value and self-sacrifice seemed mandatory. The turning point came when senior leadership responsibilities, fatherhood, and caring for an ailing parent collided, forcing him to confront corporate conditioning's hidden costs and challenge the belief that well-being could survive on the margins.

Through this journey, Kenyada developed a unique approach helping high-performing men lead with wholeness through the Three Pillars of the New Alpha (Home, Work, Self). This framework redefines strength through balance, not control, empowering leaders to lead with purpose, presence, and emotional clarity by recognizing vulnerability as true strength.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast

• The messiness of leadership
• In the age of AI, what does it mean to be human?
• The art of reflection
• The fear and uncertainty of change
• Making sense of change and Internal sense making
• Dealing with disappointment at work
• ‘Seeing’ others and meeting them where they’re at
• Relational leadership
• Understanding the strengths of people in different age groups at work
• Getting unstuck in conflict through finding common ground

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Daniel Atlin is a strategic advisor and executive coach with over 30 years of experience in senior roles across Canada’s post-secondary, cooperative, and government sectors, and host of the Messy - Making Sense of the Mess of Leadership- podcast.

 Specializing in helping complex, purpose-driven organizations and individuals navigate change and uncertainty, Daniel brings a unique blend of leadership, strategy, and empathy to every engagement. Daniel has worked with leaders at all levels to drive transformation. Whether overseeing multi-million-dollar fundraising campaigns, advising on strategic planning, or guiding organizational mergers, he’s known for his ability to turn complex challenges into opportunities for growth and innovation.

Daniel is deeply passionate about change leadership. In 2024, he earned an Executive Master’s degree from Oxford Saïd Business School and HEC Paris, where he conducted research on how university leaders leverage sensemaking skills to create high-performing teams in complex, multi-stakeholder environments. His research, based on interviews with 25 university Presidents and Principals across the UK, Canada, Australia, and New Zealand, continues to inform his work with leaders in higher education and beyond. Daniel has presented his findings at conferences, including the International Leadership Association’s Global Conference, and shares insights that empower leaders to adapt and thrive in today’s rapidly evolving world.

An adjunct professor at the Gordon S. Lang School of Business and Economics at the University of Guelph and certified in the SPARK Resilience Program and Hogan Personality Assessments, Daniel helps leaders and teams build resilience, enhance self-awareness, and thrive in today’s fast-changing environment. Daniel is also the Griffith Group's Associate of Leadership Assessment and Coaching

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• Mentorship opportunities
• Building your reputation
• The benefits of coaching for career insight, knowledge, and development
• When you have a ‘difficult’ co-worker
• Standards and flexibility
• Building trust
• Put yourself in their shoes
• Admitting mistakes

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Ron Camacho is an accomplished law enforcement executive with more than 30 years of service, including 17 years in senior leadership roles. He retired in 2013 as Patrol Operations Captain with the York City (PA) Police Department, where he commanded over ninety officers and detectives and oversaw critical operational functions.

Following retirement, Chief Camacho served internationally as a police advisor in Afghanistan and later as the in-country Deputy Program Manager on a U.S. State Department training contract in Mexico. In that role, he supervised more than thirty retired American law enforcement professionals tasked with strengthening policing capabilities at the local, state, and federal levels.

In 2023, his prior department’s innovative leadership received national recognition. He was named one of Police Magazine’s Innovative Law Enforcement Leaders for pioneering an officer wellness program, and the department was featured in Police Chief Magazine for its Citizen Advisory Committee initiative. These efforts reflected his commitment to transparency, operational excellence, and a service-oriented culture that builds public trust.

A graduate of the FBI National Academy (239th Session), Dr. Camacho holds a Doctorate and a Master’s degree in Criminal Justice. A nationally published author and sought-after speaker, he focuses on leadership development, mentorship, and emotional intelligence. He was sworn in as Chief of the North Charleston Police Department in December 2024. He is the author of the upcoming book (January 2027) Bringing Ego to the Forefront: The First Steps Towards Ego-Free Leadership.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

• Learning to deal with scary problems
• How to have everything you want (just not all at the same time)
• What you get when you ask for help
• Networking for introverts
• Resilience in the face of bullying and bad treatment
• The conflict, questions, and issues are present at work. Are you listening?
• Is the negative behavior you’re experiencing annoying or is it dangerous?

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

At 35, Patty Azzarello was the most qualified candidate for a job running a $1 billion software business. But she didn't apply. She had already decided - quietly, without anyone asking her to - that she wasn't ready. When a mentor showed her the list of male candidates who had applied without hesitation, most of them less experienced, none of them were more qualified. That moment didn't just change her mind about that job. It changed how Patty understood everything she'd done up to that point.

Self-disqualification is one of the least discussed and most damaging forces in women's careers. Not the glass ceiling - the glass floor women build under themselves before anyone else gets the chance. Patty has spent her career studying it, living it, and now she's written the book on it.

Why Is SHE Still Here? is Patty Azzarello’s memoir of being the youngest GM at Hewlett-Packard at 33, running a $1B software business at 35 and becoming a CEO at 38 - while navigating sexism, imposter syndrome, and the relentless internal voice telling her she didn't belong in the room. It's not a polished success story. It's an honest account of every time Patty nearly got in her own way, and the unglamorous moves that got her through anyway.

Patty has spoken to audiences of over 10,000 at Intel, Oracle, Microsoft and P&G. She is the author of two previous bestsellers, RISE (Random House) and MOVE (Wiley). She isn't a motivational speaker - she's a former operator who has been in the rooms most people only read about, and she's refreshingly honest about what it actually took to stay in them.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast

• Generosity of communication
• Developing your stillness muscle
• Do you have two minutes?
• Benjamin’s new book, Lessons from the Mat: The 12 Martial Arts Principles that Will Help You Succeed in Business and in Life
• Leaving your ego on the shelf to develop an excellent team
• How to get to truth-telling quickly

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Benjamin Chen is a serial entrepreneur, supply chain expert, and black belt in Tae Kwon Do, Hapkido and Brazilian Jiu Jitsu. He has successfully built businesses across industrial, enterprise software, cloud, and consumer internet sectors. He's sat on the boards and senior management teams of 4 companies that have gone public in the U.S.; raised $500+M of investment capital; and helped lead M&A processes across 30 transactions. His from-scratch lighting and controls business generated $250+M in revenue in its first six years. He's also a professor at Freedom Jiu Jitsu in Carlsbad, CA. His new book is Lessons from the Mat: The 12 Martial Arts Principles that Will Help You Succeed in Business and in Life. Learn more at FromtheMatAcademy.com.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast

• How is collaboration rewarded?
• What should be happening vs. what is happening
• Getting at discretionary effort
• Meeting reasonable expectations
• The unwritten rules at work
• Developing and maintaining trust at work
• The need for management training

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Hanna Hasl-Kelchner’s a no-nonsense workplace fairness strategist and the award-winning author of 'Seeking Fairness at Work - Cracking the New Code of Greater Employee Engagement, Retention & Satisfaction.' Her straight talk and practical tools have helped organizations from startups to S&P 500 companies tackle the messy realities beneath the surface of employee engagement and retention.

Hanna works at the intersection of leadership, organizational psychology, and legal insight, which gives her a unique ability to cut through both jargon and wishful thinking. Her recent book, recognized by multiple major awards, unpacks how fairness expectations silently shape workplace culture and offers actionable steps for leaders navigating burnout and generational shifts. Hanna’s experience, including advising the White House and teaching top MBA programs, means she brings both real-world stories and research-backed frameworks to the table.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast

• Looking out for colleagues
• When to speak up and why
• Setting expectations in ‘after hours’ events
• When there’s a problem or conflict at work: are you losing sleep over it? Are they?
• Resilience and the ability to articulate issues and problems
• Expecting failure and mistakes on the path to success
• Celeste’s new book, The Truth about Equity: What It Really Is, What It Isn’t and Why Everyone Wins When We Get It Right
• The power of equity in conflict management

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Celeste Warren is a visionary leader who had an impressive 28-year tenure at a global Fortune 100 company, where she rose to the esteemed position of Vice President and Chief Diversity & Inclusion Officer. During her decade-long leadership of the Global Diversity and Inclusion Center of Excellence, Celeste implemented groundbreaking initiatives that fostered a culture of inclusivity and equity, setting new standards in the industry.

After her retirement, Celeste founded Celeste Warren Consulting, LLC, where she passionately continues her mission to reshape the landscape of diversity and inclusion. Her consulting services empower organizations to create fair and equitable opportunities for all, driving meaningful change and enhancing workplace culture.

In addition to her consulting work, Celeste, alongside her two children, established Destination STEM, Inc., a nonprofit organization dedicated to providing vital resources and support to students of color and those in need pursuing degrees in science, technology, engineering, and mathematics (STEM).Throughout her illustrious career, Celeste has championed diversity, equity, and inclusion on a global scale, elevating the importance of understanding diverse cultures, perspectives, and beliefs within corporate strategies. Her visionary approach not only reshaped internal culture but also influenced the broader business landscape, empowering organizations worldwide to embrace inclusivity as a cornerstone of success.

She has recently published her second book entitled “The Truth About Equity, What It Really Is, What It Isn’t and Why Everyone Wins When We Get It Right.”

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast

• Crash course in running a business
• Doing a temperature check
• Yeilding to colleagues’ strengths
• Developing and building trust
• Great executive coaching
• The CEOs & ABCs podcast
• Being intentionally present
• Practicing how to have difficult conversations

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Kevin Rice is a founder and leadership advisor who knows firsthand how much intentional planning and sustained effort it takes to create healthy, genuinely human-centered workplaces. He grew Hathway from $0 to $42M in revenue, leading more than 200 people before the company was acquired. At Bounteous, he led growth efforts for a 5,000-person global team, deepening his understanding of scaling not just processes, but the cultures and leadership systems that actually allow people to thrive, even under real pressure.

What makes Kevin’s insight rare is that he’s lived through high-stakes conflict and culture-building, all while navigating a major personal transition to single parenthood at the peak of a hypergrowth phase. He now advises AI-driven companies and hosts the CEOs & ABCs podcast, where thousands of professionals tune in to hear about leadership, emotional intelligence, and building workplaces that don’t drain the very people you rely on.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• Is this a technology problem or a people issue?
• Formal vs. informal practices (how it should work vs. how it does work)
• Boiling down business to the most basic parts
• Leadership storytelling: leadership – the choices I make; storytelling – the amplification of those choices through stories
• Developing collective good habits (culture) through storytelling
• Building story narratives (showing), instead of telling
• ‘Why it’s good’ meetings
• What’s better this week than next week? Improvement by inches.

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Gavin McMahon builds things. Once, it was submarines, sports cars, and steel plants—big, complex systems built on logic and precise plans. But plans have a funny way of falling apart when people get involved.

As Gavin tried to figure out why, one truth became clear: People don’t move without a story. Business is more than just strategy and execution—it is persuasion and inspiration too. So he switched gears, traded engineering for business, and earned an MBA in Innovation, Strategy & Information Technology from the Institute Theseus in France.

Today, as CEO and co-founder of fassforward, he helps companies shape strategy, leadership, and culture through storytelling. Over the years, he’s worked with some of the world’s biggest brands and learned that even the best ideas will go nowhere if they aren’t told well. Now, he’s written a book about it, Story Business: Why Stories Rule the World and How They Can Reinvent Your Business.

In Story Business, Gavin McMahon takes you on a journey from ancient cave paintings to billion-dollar tech unicorns, revealing how storytelling is a powerful—and undervalued—tool for driving business success.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

• The gift of asking questions
• Thinking through failure, and what it means
• The 1440 method
• What does your average perfect day look like?
• O.S.E.ing
• In conflict, there is always something to learn from the other person
• People are likely to listen when they’ve heard
• Leadership question: Why would someone volunteer to follow you?
• Leaning into conflict to strengthen relationships
• Andre’s new book, Disrupted

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Andre W. Thornton is the founder and CEO of Whitman Consulting, one of the top ten leadership-development firms in the US, which helps organizations grow their people faster than their challenges.

A former engineering director at Lockheed Martin, Andre spent sixteen years leading teams on advanced aircraft programs and capturing over $1 billion in new business before discovering his true calling: developing leaders.

His book, Disrupted, introduces the two stabilizers and seven accelerators that turn chaos into growth—a framework drawn from neuroscience, engineering, and two decades of coaching experience.

Andre helps executives and teams raise their baseline, shorten recovery, and lead with clarity in times of change. He lives in Maryland with his wife, Myesha, and their two children.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

• What does it mean to be creative? And why is creativity important?
• How to help people process and thrive with the extreme fast pace of change today
• Holding ‘what’s in it for you?’ conversations at work about AI technologies
• Seeing new technology as a great opportunity for intergenerational dialogue and collaboration
• Valuing and listening to colleagues

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

After three decades leading major transformations, Michelle Hamilton started two AI companies to close that adoption gap. That work led her to AnswerRocket, an enterprise AI firm, who recruited her to build a new global division focused on practical AI adoption and change management. Michelle’s stance is clear: measurable business outcomes only happen when leadership bridges the gulf between innovation and everyday execution.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast #AI

• The communication skills leaders will need now and into the future
• The impact of AI on work, learning, and human connection
• Technology, isolation, and the growing challenge of workplace loneliness
• How strong microcultures shape and strengthen organizational culture
• Why drive and initiative matter in effective leadership

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration.

Artem Koren is the Co-Founder and Chief Product Officer of Sembly AI, where he is building a new category of meeting intelligence and enablement technology for professional services teams. With a background spanning systems engineering, enterprise consulting, and product leadership, Artem combines deep technical expertise with a strong understanding of how organizations operate—transforming everyday business conversations into structured insights that drive revenue, delivery, and decision-making.

Sembly, which Artem co-founded in 2019, leverages advanced natural language understanding to turn meetings into a source of operational intelligence—powering sales enablement, improving client delivery workflows, and helping teams capture and act on critical business information at scale.

Artem is passionate about using AI to augment human potential, enabling teams to work smarter, collaborate more effectively, and unlock value hidden within their day-to-day interactions. His work sits at the intersection of AI, enterprise productivity, and the future of knowledge work—pushing beyond simple automation toward systems that actively support how organizations sell, deliver, and grow.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast #AI

Identifying your default conflict pattern What happens when you break your usual conflict script Listening to the body’s “yes” and “no” signals in difficult conversations Limiting beliefs that keep conflict cycles going Finding alignment with colleagues, even in disagreement

The conflict is the enemy, not the people: uniting against the issue

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Masha Rusanov is a conflict resolution expert, coach, and creator of the Exhale-Explore-Engage method. Drawing on Internal Family Systems, somatic psychology, and conflict theory, she helps people break free from legacy patterns to live with integrity.

Masha’s new book, Repatterned: How to Transform Your Conflict Defaults and Reclaim Your Life, introduces a practical three-step framework for interrupting automatic conflict reactions and responding with clarity instead of conditioning. Blending neuroscience, psychology, and real-life stories, Repatterned shows readers how to pause, recognize learned patterns, and choose responses aligned with their values.

Masha lives in California with her husband and their blended constellation of children.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast #Ombuds

• Seeing and breaking down silos at work
• Asking: What are we actually trying to achieve together?
• The power of superordinate goals
• The four stages of trust
• Turning colleagues into trusted colleagues
• We-building instead of division

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Laura Kriska is a Harvard Business Review contributor, TEDx speaker, and the author of three books on trust, culture, and collaboration, including The Business of WE, The Accidental Office Lady, and her newest work, focused on practical trust-building in today’s organizations. Her article in Harvard Business Review, published in November 2024, was recently selected for a special edition to be released in May 2026.

Her career began at age 22 as the first American woman to work in Honda Motor Company’s Tokyo headquarters, an experience that launched a 30+ year career helping global teams, leaders, and organizations close the “us vs. them” gaps that quietly erode performance, culture, and results.

At a time when workplaces feel more divided than ever—across culture, politics, generations, functions, hybrid vs. in-office, and identity—Laura works with organizations worldwide on what actually creates change. Her approach goes beyond slogans, focusing instead on research-backed, practical actions that measurably build trust. Her work has been featured in Harvard Business Review and highlighted by platforms such as Seth Godin’s ChangeThis.

Laura’s life’s work centers on inspiring what she calls a “WE-building revolution,” moving people beyond awareness into meaningful action that narrows the gaps holding teams and communities back.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

• Trying to escape vs. learning the skills to navigate difficult situations
• Learning and practicing The Art of Living breathing
• What is within our control
• Training your mind
• The role of emotions at work
• The connection between breath and emotions
• Emotional regulation: how?
• Taking the mental “trash” out regularly

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Shalin Desai is the Director of Programs for the Art of Living Foundation, one of the world’s largest nonprofit organizations, whose initiatives have positively impacted over 500 million people across 180+ countries. With more than 25 years of experience teaching breathwork and meditation, Shalin is known for integrating ancient wisdom with modern leadership and well-being practices. He also serves as Chief Revenue Officer of Sri Sri Tattva, a global wellness brand offering natural and Ayurvedic products that promote holistic health through a blend of tradition and science.

For over 15 years, Shalin has designed and delivered corporate leadership and wellness programs for organizations including Microsoft, Dell, Boston Consulting Group, Accenture, Salesforce, Eli Lilly and Company, and Merck & Co. His work helps leaders and teams manage stress, build resilience, and cultivate mental clarity while reconnecting with a deeper sense of purpose.

Shalin is known for his Intuitive Life Scan, a breakthrough approach in which trained guides provide unbiased insights into an individual’s current situation. A highly engaging speaker known for his relatable storytelling and humor, Shalin inspires audiences with practical techniques they can apply immediately to improve focus, leadership, and overall well-being.

Shalin holds a degree in Supply Chain Management from the State University of New York and lives in Indianapolis with his wife and two children.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• Harassment and discrimination at work
• Impact vs. intent
• Holding real conversations before problems escalate
• Smart people learn from their own mistakes. Geniuses learn from the mistakes of others
• Let people talk. Let people know you are available.
• When to reach out to a lawyer

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Derek Smith is a nationally recognized employment attorney and founder of the Derek Smith Law Group, with nearly 30 years of experience fighting for victims of workplace sexual harassment and discrimination. Since 1995, Derek and his firm have secured over $400 million in compensation for clients across offices in New York, Philadelphia, New Jersey, California, and Florida. He holds the record for the largest emotional distress jury verdict ever upheld on appeal in an employment discrimination case in the United States. Known for his compassionate yet tenacious approach, Derek has represented everyone from blue-collar workers to world-famous celebrities, making him one of the most formidable voices in workplace justice today.  

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

• Internal and external networking
• Her new book, Age Against the Machine: New Rules for Working in an Ageist World
• Continuing career conversations at work
• Agism at work
• Assume good intent, then have the conversation anyway

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Lucy Standing is a Chartered Psychologist, founder of Brave Starts, and Vice Chair of the Association for Business Psychology. She was previously Global Head of Recruitment in the Investment Bank and Strategy Consulting sectors across JP Morgan and LEK consulting.

Lucy is co-author of Age Against the Machine, a book that argues the talent shortage gripping British business isn't a talent problem - it's a filtering problem. The most experienced, emotionally intelligent, highest-performing workers in the room are being screened out - by algorithms, by assumptions, and by hiring systems built for a workforce that no longer exists.

Lucy has spoken in the UK Parliament on this issue, contributed research to the OECD on ageing and employment policy, and writes a regular careers column for The Daily Telegraph. As founder of Brave Starts CIC - a career development community of over 2,000 people navigating midlife work transitions - she isn't just making a theoretical argument. She has thousands of real stories to back it up.  

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

• What an organizational ombuds is and does
• Different conflict styles at work
• Being present with others when they are struggling
• Why does this matter so much to you?
• What’s holding you back from acting?
• The Ombuds Academy
• Learning: knowledge or wisdom?

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Mauricio “Reese” Ramos is a nationally recognized organizational ombuds and conflict management expert with more than 25 years of experience helping individuals and organizations navigate complex workplace challenges. He currently serves as the inaugural University Ombuds at Virginia Tech, where he designed and leads a university-wide office supporting faculty, staff, and students through confidential, impartial, and informal conflict resolution services. He is also the founder of Ombuds Academy, committed to training the next generation of Ombuds to confidently navigate complex workplace conflict and build healthier organizations.

Over the course of his Ombuds career, Reese has worked across academia, government, corporate, and nonprofit sectors—supporting more than 10,000 individuals and advising leadership on systemic workplace issues. He is a past President of the International Ombuds Association, a certified Organizational Ombuds Practitioner, and a frequent trainer and speaker on conflict management, communication, and leadership.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast #Ombuds

• The nature of work
• Is there a better way to design work?
• People are not “valuable assets”
• The universality of love
• Foundational needs we all have
• Training people not to grow (old thinking)
• The Living Organization framework

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Norman Wolfe is the Founder and CEO of Quantum Leaders, and the creator of The Living Organization®, a framework CEOs use to solve execution breakdowns and lead teams in complexity. His work fundamentally reframes why dysfunction sticks around, translating deep systems thinking into tools that help leaders move beyond toxic cultures and into workplaces built on dignity and co-ownership.

With over 40 years of leadership experience—including executive roles at Hewlett-Packard and running a $1.2B business unit—the stories Norman brings are filled with tested wisdom.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• Getting your job done vs developing your career
• Constructing policies that encourage growth
• Creativity as a fundamental goal
• Evolving (instead of changing)
• What are we measuring (and why?)
• Figuring out how people can be their best vs fitting people into preexisting molds
• Bruce’s new book, The Path of the Inspired Leader

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Bruce Mayhew has a passion for helping his clients achieve their professional development goals. He is a corporate trainer, keynote speaker, and author who has spent more than two decades helping leaders and teams build empowering cultures that turn good intentions into everyday behaviors that build trust, engagement, and results. As president and founder of Toronto-based Bruce Mayhew Consulting, Bruce delivers practical, people-first and research-informed programs and keynotes covering Leadership and new-leader development, Difficult conversations, Generational differences / Generational dynamics, Time management, and Email etiquette.

A former Scotiabank leader, Bruce spent 11 years in roles spanning sales & marketing, corporate marketing, and cash management. Today, clients value Bruce for his clear frameworks, energizing delivery, and immediately usable tools. His training anchors custom solutions that match each organization’s culture, strategy, and goals.

In his debut leadership book, The Path of an Inspired Leader which launched in February 2026, Bruce distills years of practice into a practical, uplifting roadmap for leading with clarity, courage, and care—so people feel safe, proud of the work they do, and connected to why it matters.

Whether coaching one-to-one or engaging a ballroom, Bruce’s mission is constant: help leaders create the conditions where people flourish—and performance follows.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• If not now, when?
• Being prepared to meet your luck
• Navid’s book, Mastering Executive Transitions
• Trust at work
• Being seen, heard, and respected at work
• Taking time to understand what you and your colleagues find acceptable and unacceptable when dealing with conflict

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Navid Nazemian is an international bestselling author, executive coach, and keynote speaker helping leaders and founders navigate high-stakes transitions and scale their impact. Author of Mastering Executive Transitions, he has coached executives across five continents and appeared on 70+ podcasts. His work blends leadership, strategy, and personal growth, offering practical frameworks to build resilient teams, grow sustainably, and lead with clarity and confidence, supported by a global community of 40,000+ leaders.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• TRE (Tension and Trauma Releasing Exercises)
• Shaking and trembling as a natural selfcare technique
• “Have you had your career defining moment yet?”
• How old is your nervous system? How is your nervous system responding in the moment?
• PQ: Physiological intelligence
• Being truly calm and relaxed vs. trying to clamp down and masking/pretending to be calm and relaxed
• Unfreezing and thawing the body to let your body unwind
• External conflict ends with the dawn of internal peace

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Richmond Heath is a pioneer in somatic stress recovery and the founder of TRE Australia, where he has spent over a decade teaching people how to access the body’s innate ability to release stress through a natural, often-overlooked reflex: shaking. His work with Tension and Trauma Releasing Exercises (TRE) offers a paradigm-shifting approach to wellbeing—one that helps calm the nervous system, ease chronic tension, and support emotional balance without the need for mental effort, storytelling, or structured routines. TRE is now used by individuals, athletes, and wellness professionals seeking practical, body-led tools for resilience and recovery.

Richmond’s understanding of the pressures people face isn’t theoretical. His own experiences with high-functioning anxiety, especially the strain of trying to meet unspoken expectations around what it means to “hold it together,” showed him how many men feel trapped by outdated ideas of strength. This personal insight fuels his work today, where he invites conversations about a different kind of masculinity—one that values embodied presence and connection over silent endurance. For men who find talk-based therapies uncomfortable or inaccessible, Richmond shows how simple body-based practices can offer a practical, private way to process stress and reconnect with themselves, making space for healthier relationships and a more balanced life.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

• What flow states are and how and why to enter them Work should be measured by effect, not location or time spent
• Establishing your company culture
• Leadership is seeing what someone has to offer and creating the conditions for it to emerge
• How full do others perceive their glass to be (rather than how full it actually is)?
• Building space for creativity

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Steven Puri is the Founder and CEO of The Sukha Company with the mission to help millions of people find their focus, achieve more and have a healthy work life.

Steven's career started as a newscaster/interviewer for the #1 youth news show in the DC/Baltimore market (on WTTG-TV) and then as a junior software engineer & Thomas J. Watson Scholar at IBM. After attending USC in Los Angeles, he began working in film production and produced computer-generated visual effects for 14 movies including Independence Day which won the Academy Award for Visual Effects.

Steven’s first tech company was Centropolis Effects that produced those CGI effects, and he eventually sold it to the German media conglomerate Das Werk when he was 28.

Steven then produced some indie films and eventually went studio-side to develop and produce live-action features as a VP of Development & Production at 20th Century Fox (running the Die Hard and Wolverine franchises) and an EVP at DreamWorks Pictures for Kurtzman-Orci Productions (Star Trek 11, Transformers 1&2, Eagle Eye, Transformers: Prime, et al.).

After Fox, Steven returned to building tech companies and had two failed start-ups before founding The Sukha Company - ‘sukha’ means ‘happiness from self-fulfillment’ in Sanskrit. The Sukha is a focus app that bundles all the tools necessary to enter into a Flow State and a have healthy, productive workday.

Steven now lives in Austin, TX.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• The power of friendship at work
• Experimenting to find durable solutions
• Behavior changes at work
• Checking-in and repairing work relationships
• Foreground and background conversations
• Generations at work
• Developing a “culture contract”
• You get the workforce you think about/expect

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Described as “a craftsman of transformation,” Bud has dedicated his professional life to proving that change is always possible, even in the largest, most complex institutions on the planet.

Bud started his career as the Head of Technology at a venture-backed startup, and quickly found himself advising Fortune 500 executives on their technology and innovation efforts. But the barriers to change we saw across their organizations weren't technical. They were cultural and organizational. Inertia, politics, dysfunction, as well as plain fear, stopped good ideas from being explored or even heard. Meanwhile, traditional consultants saw change primarily as a communications exercise, and focused on grand plans, not the hard work of implementation.

In response, Bud became obsessed with the real mechanisms behind organizational change - the levers that actually provide new behaviors and shared conditions, and ultimately drive their adoption at scale. He founded NOBL in 2014 as an evidence-based and experimentation-forward approach to transformation, which has garnered truly remarkable results and attention for clients.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

• Following fear or love?
• How to find the time to be curious
• Addressing financial concerns when leaving a job
• Ways you can start to change what you’re feeling at work
• Finding the next thing
• Shifting from ‘get me away from this’ to ‘this is what I want to move towards’

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Ben Fox is a career coach who helps senior software engineers break free from toxic jobs and build careers that feel meaningful, energizing, and aligned. Clients describe him as calm, grounding, and easy to open up to, yet also direct, honest, and unwavering in holding them accountable to the life they say they want.

A third-generation New Yorker, Ben blends emotional intelligence with no-nonsense clarity. He creates deeply relational partnerships, sharing his own experiences so clients feel supported by a real human, not a distant expert. Many say they can “hear his voice” long after sessions, reminding them of their capability, brilliance, and worth. Ben lives in Brooklyn, loves the beach, body surfing, traveling, and is proudly connected to his NYC roots (including his 103-year-old Bronx grandmother). His work is fueled by a simple belief: when people realign their inner world, their outer world transforms.

Contact Ben to find out about his “What’s My Runway?” template, a framework for making data-driven, emotion-calming decisions about your next career step and for a free, 45-minute “What's My Runway” Strategy Session, for those ready to map out their timeline, financial runway, and first confident step toward leaving a toxic role.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

• ‘Why not me?’ mentality
• Choosing to be unbothered
• Conflict is a byproduct of growth
• What’s your goal: Being right or getting results?
• Blocking/cancel culture impedes our ability to resolve conflict
• Conflict is an opportunity to construct
• Approaching life and business as a student
• Multigenerational environments: listen to our conversation for Dr. Foreman’s fantastic analogy about airports and luggage

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Dr. Kevin Foreman is a renaissance man who has devoted his life to changing lives. He is an influential pastor, successful church planter, bishop, success coach, in-demand speaker, author, philanthropist, and entrepreneur. Dr. Foreman is the founder and chancellor of Harvest Bible College.

Known as "The People's Bishop", Bishop Foreman loves to connect with people. Outside of “meet & greets” on campus & chats during live streams, social media is one of the best ways to connect with Bishop Foreman. You can find him at BishopForeman.com. Text “BISHOP” to 55498 to receive 10% off any of Bishop Foreman’s books and select items.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

• Women in tech
• Maneuvering through the systems at work to advance your career
• The relief that happens when you see your options (instead of staying stuck)
• Finding a way to stay (when possible)
• Separating intent from impact
• Being comfortable holding uncomfortable conversations
• Removing the invisible work of women through sharing tangible positive impacts on business

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Kae Kronthaler-Williams is a global software marketing executive and passionate advocate for women’s advancement in the workplace. She uses her platform to confront bias, challenge toxic work cultures, and spark change through writing, public speaking, coaching, and nonprofit work. Her mission: ensure every woman is seen, supported, and empowered to lead. Because when barriers are removed for women, everyone benefits.

With sharp insight and unflinching honesty, her new book, Not Made For You , empowers women to advocate for themselves and each other, transforming silence into solidarity—and resistance into real, lasting change. It’s time to rewrite the story of who gets to lead, thrive, and succeed in tech.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#WomenInTech #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Communication

• Escalation culture
• How to bridge generational divides
• Global Gen Z similarities and differences
• The personal impact of fantastic leadership
• Want engagement? Communicate goals and expectations, consistently recognize good work, and be transparent.
• Taking the time to become more self-aware
• Being mindful to overcome generational stereotypes
• Human connection at work in the age of AI

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Nikhil Raval is a leader, learning, and change expert who passionately believes the role of learning in its many forms is to lift the societies it serves. He believes that organizations that we work for also have the responsibility to serve society. At the intersection of these two forces lies leadership development, a pivotal element in driving meaningful change.

After a successful career in Financial Services for nearly a decade in the US, he forayed into Leadership Consulting and led as the MD and Board Member of Duke CE, India. He is the author of the bestselling book Target Gen Z: Understanding the Gen Z Mindset on Brands, Work-Life, Learning and More, released in 2021 and Generational Fusion: How to Master the Multi- Gen Workforce: Uniting Strengths Across Ages, released 2025. He is also the host of the popular podcast Working with Gen Z, which examines all facets of the Gen Z generation at the workplace, heard in over more than 60 countries. A multiple-time TEDx speaker and award-winning presenter, he continues to inspire leaders at every stage of their journey.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManaged #Podcast #GenZ #Leadership #MultigenerationalTeams

• Research showing the benefits of working with colleagues in different generations
• What are older workers concerned with?
• Practical ways to avoid falling prey to age stereotypes at work
• The impact of age discrimination on older workers
• The positive bottom-line effect of multigenerational teams and organizations

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Heather Tinsley-Fix is a thought leader and influencer working to advance the value of older workers and the business case for building age-friendly organizations. As Senior Advisor of Employer Engagement at AARP, she leads the AARP Employer Alliance, a nationwide group of employers that stand with AARP in affirming the value of experienced workers. With a background in marketing, innovation, and program management, Heather works with employers and job seekers, external partners, and academics to provide thought leadership on 50+ labor market issues and create practical resources that enable employers to build organizations that capitalize on the value of experience and make the most of a multigenerational workforce.  She holds a B.A. in English Literature and an M.A. in Literary Theory, both from the University of Exeter.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#AARP #Generations #ConflictManagement #WorkplaceCulture #Communication

• Focusing on where you want to go, not what you’re trying to avoid
• What are your emotions (gems) telling you?
• What is daily success?
• In conflict, what do you want?
• Joel’s new book: The Life Switch
• What does it mean to live life (and work) “on” instead of “off?”

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Joel Steele is living proof that your lowest moments can lead to your greatest breakthroughs. By age 25, he’d faced bankruptcy, near-death experiences, and life on the edge. But through raw self-awareness and bold decision-making, Joel flipped the switch—and completely rewired his life.

Today, Joel is a financial expert, entrepreneur, keynote speaker, and a member of the ownership group of the Denver Nuggets’ G League affiliate (Grand Rapids Gold). He’s the author of Life Switch: How to Experience the Power of Living On by Discovering Your Potential, Passion, and Purpose. Joel’s a devoted husband and father who believes success means nothing if you don’t know who you are off the stage, too.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• Transferable skills
• Misperceptions of Gen Z at work
• Gen Z expectations
• Getting to the root of generational differences at work
• Giving feedback to Gen Z
• Reverse mentorship as a golden opportunity

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Will Giangrande is the founder of The NextGen Playbook, a program aimed at bridging generational gaps in the workplace by empowering young professionals and helping experienced leaders foster stronger, more connected teams. He also serves as a Kindling Ambassador, supporting young professionals through mentorship, and is a certified Take Flight Facilitator, using the DISC personality framework to enhance team collaboration. Through his work, Will is dedicated to helping organizations build thriving environments where individuals can grow, succeed, and contribute their best.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#Generations #Generationsatwork #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Podcast #GenZ

• What is common knowledge?
• Being bitter or better
• The obstacle of holding people to what hasn’t been clearly communicated
• Deciding to be thick skinned and soft hearted (instead of thin skinned and hard hearted)
• Success professionally and personally
• How do you define success?

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Mitchell Osmond is a trusted advisor, leadership consultant, executive coach, and host of the Dad Nation Podcast (Top 5% globally, +33k listeners). With over 15 years in senior leadership, he helps high-performing men achieve success where it matters most—at home, in their health, and in their happiness—while enhancing their career success. Mitchell has guided executives, entrepreneurs, and driven professionals to bridge the gap between career achievement and personal fulfillment.

His coaching, programs, and podcast equip men to lead with confidence, master their mindset, and build strong marriages and families. As a sought-after speaker and thought leader, Mitchell shares his expertise on leadership, marriage, mindset, and high-performance habits at events, masterminds, and across his digital platforms. His mission is clear: help career-driven men lead with purpose, win in every arena, and create a legacy that outlives them.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

Join us as we discuss:

• The antidote to the generation wars at work
• Why generational conflict is more about narratives than people
• How age stereotypes produce lost opportunities at work
• Opting for dialogue instead of debate to ageism proof your workplace
• How leaders can design systems that invite every voice, not just senior ones
• What younger employees can do to be heard without losing clarity or credibility
• How technology, including AI, encourages every generation to keep learning together

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and (usually) hosted by Merry Brown.

#ConflictManaged #WinningTheGenerationWars #GenerationsAtWork #WorkplaceConversations #Leadership

• What is fear?
• Four professional fears
• Fear as information
• Fear based behavior
• E.A.R.: Face it, Explore it, Act on it, Rise with it
• Self-compassion
• Do you have enough information for the judgement you have made?
• Not fearless, but fear intelligence

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Jacqueline Wales has spent over 18 years helping leaders and teams around the world transform fear into clarity, courage, and trust.

Her work is grounded in a simple truth — fear isn’t the enemy. It’s data. When you learn to read it, you lead differently.

Jacqueline is a passionate champion for being fearless. She is the author of Fear Intelligence: A Practical Framework for Leading Beyond Fear, The Fearless Factor, The Fearless Factor at Work, and When The Crow Sings, a novel. She is a TEDx and Vistage speak, founder of Transformational Strategies for Success programs and a trusted advisor to senior executives who are ready to transform their professional and personal lives.

jacqueline@jacquelinewales.com

jacquelinewales.com

linkedin.com/in/jacquelinewales

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#Fear #Emotions #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Communication

• Working with family
• How to repair ruptures at work
• Attachment theory at work
• Unresponsive manager? What to do.
• We are wired for connection
• Negative cycles
• Emotional Disconnection
• A.R.E. (accessible, responsive, engaged) you there for me?
• Emotions as the music in our relationships

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Dr. Lola Gershfeld is the founder of EmC Leaders and co-author of The Emotional Connection: The EmC Strategy: How Leaders Can Unlock the Human Potential, Build Resilient Teams, and Nurture Thriving Culture. Her work focuses on helping leaders unlock human potential, strengthen teams, and build healthy workplace cultures. Before launching EmC, she spent more than twenty years as a CFO and HR professional, studying how to resolve conflict and re-engage teams. Her EmC process has become a significant contribution to leadership and organizational resilience. When she is not working, she finds inspiration in hot yoga classes, enjoys exploring with her five grandkids in Hawaii, and cherishes the relationships with her life partner, family, and colleagues.

Dr. Gershfeld's is the co-host of The Leader in You podcast.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• Finding your why
• What is the leader’s job?
• Emotional dysregulation vs emotional regulation at work, and why it matters
• The team as a choir
• Addressing beliefs that no longer serve you
• A3 framework
• Your unique nervous system needs
• Success is dependent on your wellbeing, not at its expense

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Garrett Wood is a National Board–Certified Health and Wellness Coach, clinical hypnotherapist, executive functioning specialist and founder of Gnosis Therapy. For nearly two decades, he has helped high-achieving, high-masking professionals turn burnout into breakthroughs using outcome based coaching, clinical hypnotherapy and somatic regulation.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#Emtionalregulation #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Dysregulation #Podcast

• Making space for and supporting women in the trades
• Understanding and playing the game of business
• How much is your poor workplace culture costing you?
• Hacia’s new book, The Billion Dollar Blind$pot
• Wellbeing framework

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Hacia Atherton is the author of The Billion Dollar Blind$pot — a groundbreaking book exposing the silent cultural costs sabotaging business performance and reshaping how we define leadership.

As the first female CEO of a large plumbing company in Australia, Hacia brings a bold voice to male-dominated industries, driving cultural reform from the inside out. Her journey from trauma to triumph began after a near-fatal horse-riding accident left her unable to walk. Refusing to accept that diagnosis, she rebuilt not just her body, but her mission one step at a time.

Today, she’s the founder and chair of Empowered Women in Trades (EWIT) — a not-for-profit organisation focused on attracting and retaining women in skilled trades across Australia and the U.S., two of the world’s most male-dominated sectors.

Hacia’s work blends lived experience, leadership psychology, and strategic transformation to champion psychologically safe, inclusive, and high-performing workplaces — where people aren't just surviving, they're thriving.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#Trades #WomenInTrades #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Courage #BetterLeadership

• What a job could be (the dream) vs. what a job is (reality of it)
• Ravi’s new book, Relationship Currency: Five Communication Habits for Limitless Influence and Business Success
• The different mindsets of, ‘How can I go through my day unscathed?’ vs. ‘How can I expand, sharpen, and grow?’
• Growth is not painless
• Where are you asking questions without intention or presence? Where could you ask questions that could increase your relationships?
• Transactional vs intentional interactions

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Ravi Rajani is an international keynote speaker, communication expert, and LinkedIn Learning instructor, with over 65,000 people having taken his courses on Conscious and Charismatic Communication. Recognized as one of the world’s leading thought leaders on storytelling and communication, Ravi has worked with mission-driven leaders, teams and organizations such as Oracle NetSuite, T-Mobile, and Sherwin Williams. Over the years, Ravi has helped companies and people like this become masterful communicators, tell compelling stories, listen with intention and build meaningful relationships that amplify revenue growth and cultivate a culture of trust. Off stage or camera, Ravi lives just outside of London, UK, with his wife, son, daughter and furry little West Highland Terrier. His forthcoming book, Relationship Currency: Five Communication Habits for Limitless Influence and Business Success, will be released in November 2025.   

Official Site: www.theravirajani.com 

LinkedIn: Ravi Rajani 

YouTube: @theravirajani 

TikTok: @theravirajani 

Instagram: @theravirajani  

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• Mary’s new book, What Lights You Up? Illuminate Your Path and Take the Next Big Step
• Looking for a new job? What now?
• Reaching out for help
• Leaning into your natural gifts
• Healthy conflict
• Growth mindset: Dealing with roadblocks and difficult bosses
• Generations at work

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Mary Olson-Menzel is a renowned expert in career and workplace success. She has over 30 years of leadership experience across various industries, including media, tech, healthcare, and sports, and has worked with many global organizations. She is the Founder and CEO of MVP Executive Development, a national leadership, coaching, and organizational management consultancy with offices in New York, Connecticut, and Illinois. Her clients range from Fortune 500 companies to start-ups with a broad reach of industries, from FinTech to Football (the NFL). As a seasoned executive leadership coach, Mary works with both companies and individuals to unlock their potential, improving business performance and catalyzing growth. Her coaching methods bring a fresh lens to business and a perspective that nurtures teamwork, helping drive results through grace, empathy, and Humane Leadership. Before starting her company in 2012, Mary was a partner at two leading global executive search firms. She also spent a decade at Tribune Company in Chicago, serving as National Managing Director of Talent, where she led a team of recruiting professionals. This is where her understanding and expertise in recruiting and coaching were honed. She worked closely with hundreds of media assets nationwide to attract and retain the best and brightest. Mary currently lives in Westchester, NY, with her husband and family. She is a part of Marshall Goldsmith 100 Coaches, which brings together the world's leading executive coaches, consultants, speakers, authors, iconic leaders, and entrepreneurs. Mary is a regular Guest Lecturer on career development, internships, and workplace success at the NYU School of Professional Studies, Division of Programs in Business. She also volunteers for various local charities. What Lights You Up? Illuminate Your Path and Take the Next Big Step in Your Career is her first book and is a USA Today National Bestseller. For more information, visit www.mvpexec.com and www.maryolsonmenzel.com.

Connect on social media:

https://www.linkedin.com/in/mary-olson-menzel-mvpexec/

https://www.instagram.com/maryolsonmenzel/

https://www.facebook.com/MVPExecutiveCoaching

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• Living with grief while working
• The kindness of telling colleagues the truth (in the right way, at the right time)
• Building comradery and community at work
• Letting others know your greatness
• Closing the gap between effective leadership and the employee experience
• Tinna’s new book, The Power Play Journal
• Honest leadership (self-knowledge)

Conflict Managed is available wherever you listen to podcasts and on YouTube @ 3pconflictrestoration.  

Tinna Jackson brings nearly three decades guiding executives through high-stakes challenges—first inside the U.S. Senate and major committees, now as a nationally recognized executive coach and bestselling author. Her work dives deep into the tactical realities leaders face when the stakes are high, decisions carry real weight, and navigating power dynamics becomes the heart of effective conflict management.

She has helped top leaders and organizations reset culture, build constructive influence, and lead with authority during moments that test everything from emotional intelligence to strategic clarity. Tinna’s experience sits right at the intersection what we wrestle with daily: managing relationships, surfacing tough conversations, and driving outcomes under real-world stress.

Her award-winning book, The Power Play Journal, has resonated with executives seeking practical approaches to influence and resilience.

Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.  

#ConflictManagedPodcast #LeadershipDevelopment #WorkplaceCulture #CommunicationMatters #BeCoachable #DifficultConversations #Grief

• Wisdom vs. knowledge
• Work/Life blend (not balance)
• Who do I want to become?
• Hurtful, not harmful, conversations
• Turning towards each other instead of on each other
• New book: Failure Disrupted

Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration

Johnnie Garmon is founder and managing partner of The Perissos Group, a mission-driven consulting and investment firm that invests in and coaches purpose-driven businesses. He is the author of Failure Disrupted, a bold new roadmap for leaders who are ready to take control of their outcomes and turn vision into measurable success.

With more than twenty years of experience in startup, growth, and leadership development, Garmon’s first entrepreneurial success included Providence Management Group, a consortium of mission-focused companies and non-profits built on the belief that exceptional cultures create exceptional results. Through his business and leadership ventures, he has maintained that when people come first, profits come as a result.

When he’s not inspiring growth within his clients and partners, he enjoys teaching entrepreneurship and organizational leadership courses at Columbia International University (CIU). His educational background includes an MBA from Webster University and a BS in organizational development from University of Mount Olive. Garmon lives, works, and writes from Seabrook Island, South Carolina.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictResolution #WorkplaceCulture #LeadershipDevelopment #Wisdom #Podcast

• Leadership as everyday influence, not a title • The difference between managing people and leading them • Why the Golden Rule remains a practical guide for modern workplaces • Why leaders need consistent, real-world training • The real cost of overlooking people and their experiences

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Rob Marcus is the founder of Blue Stallion Solutions, a leadership training company helping mid-sized organizations shift from firefighting to forward motion. A former Army intelligence officer with a background in government contracting and corporate development, Rob led high-stakes teams and multimillion-dollar projects—until personal tragedy and toxic leadership made him rethink everything.

Now, he works directly with executive teams to align strategy, strengthen accountability, and equip managers to truly lead. His book, Crossing the Divide, offers a practical roadmap for scaling without losing culture. As a podcast guest, Rob brings both real-world stories and actionable insights on what breaks teams—and how to rebuild them.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#Accountability #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #PeopleFirst #BetterLeadership

• Is everyone coachable?
• Planting seeds for reflection
• Investing in yourself and others through consistency and practice in the “boring,” yet essential, everyday actions
• Forming trust at work
• Polite cooperation vs. collaboration
• Demonstrating a desire to understand colleagues

Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration

Rita Cincotta is the Founder and CEO of The Deliberate Leader, a leadership development practice dedicated to helping leaders cultivate intentionality, clarity, and impact in their leadership. She is a seasoned professional in leadership development, serving as a facilitator, speaker, coach, author, and non-executive Board Director. With over two decades of experience, Rita has held executive positions across various industries and now consults widely in the sectors of technology, healthcare, financial services, aged care, media and advertising, not for profit, e-commerce, FMCG, and higher education.

Her journey into deliberate leadership began with a career in Human Resources, where she held C-suite roles leading teams through complex transformations. Through these experiences, she saw firsthand the impact of intentional leadership—how clarity, purpose, and authenticity shape not just leaders, but entire organisational cultures. Recognizing a gap in how leadership was often approached, she transitioned from corporate leadership to coaching, training, and speaking to help others lead with greater intention and impact. Since 2018, she has been dedicated to equipping leaders with the tools to cultivate high-performing, healthy teams.

As an accomplished facilitator, Rita has expertly crafted and delivered leadership programs tailored to different industries and businesses. Her qualifications are in the domains of Organisational Behaviour, Human Resources, Marketing, and Industrial and Employee Relations. Additionally, Rita is a Graduate of the Australian Institute of Company Directors (GAICD), a member of the Australian Human Resources Institute (MAHRI), and an alumnus of the Australian Institute of Company Directors. She holds accreditations in Clarity 4D, Herrmann Brain Dominance Instrument (HBDI), and the Korn Ferry Leadership Architect method.

Rita has spoken on national and international stages as a keynote speaker, addressing topics including team performance, cultural transformation, change management, resilience, and innovative work methodologies. In 2021, she authored her debut book, Evolve: The Business Partnering Playbook, followed by her second book, You Are How You Lead, in 2023.

Rita is a Board Director and serves on the Board and subcommittees of Peninsula Health and Left Write Hook.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• The difference between a difficult boss and a toxic boss
• The vital importance of clear conversations and telling people the truth
• The key to having courageous conversations: practice, practice, practice.
• What is your psychological contract at work?
• Laura Hambley Lovett’s new book: I Wish I’d Quit Sooner: Practical Strategies for Navigating and Escaping a Toxic Boss

Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration

Dr. Laura Hambley Lovett is an organizational psychologist and thought leader sought-after internationally for her expertise on workplace culture, career development, toxic leadership, and burnout. Along with her 25 years of experience in her field, she holds a PhD in industrial/organizational psychology from the University of Calgary, where she is currently an adjunct professor. A passionate entrepreneur, she has founded several psychology practices in Canada and hosts the widely followed podcast Where Work Meets Life.

In addition to I Wish I’d Quit Sooner, she has published two psychological thrillers, Losing Cadence and Finding Sophie, aimed at both captivating readers and raising awareness on important topics around mental health and domestic violence, currently being adapted for a TV series. Dr. Laura is also co-founder of the WITH HER movement focused on ending violence against women and girls. She received a Canadian Women of Inspiration Award as a Global Influencer in 2018. For more information, visit https://drlaura.live.

Social media:

https://www.instagram.com/drlaura.live/ 

https://www.facebook.com/Dr.Laura.whereworkmeetslife

https://www.linkedin.com/in/drlaurahambley/

https://x.com/DrLaura_

https://www.tiktok.com/@drlaura.live

Pre-order: I Wish I’d Quit Sooner: Practical Strategies for Navigating a Toxic Boss

#ConflictManaged #Podcast #ToxicBoss #CourageousConversations

💡 Topics include: • Serving small businesses well • Clear communication: pick up the phone, Zoom, or Teams • Avoid making rules for the lowest common denominator • Catching your people doing something right • Taking the pulse of your organization • The difference between urgent and important

Good management doesn’t happen by accident. It’s built through honest dialogue and consistent care.

Conflict Managed is available wherever you listen to podcasts and on YouTube @ 3pconflictrestoration.  

Grant Freeman is President at Thryv, which provides comprehensive business management tools—CRM, marketing automation, appointment scheduling, and reputation management—to over 350,000 small businesses across the U.S. Their platform aims to streamline operations, enhance customer engagement, and foster growth for local businesses

Grant’s prior title was Chief Customer Officer focusing on improving the client and employee experience to create highly engaged and happy clients. Grant remains focused on leading the global team responsible for acquisition, retention, operations and client success.

Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.  

#ConflictManagedPodcast #LeadershipDevelopment #WorkplaceCulture #CommunicationMatters #BeCoachable

• Spotting friction early and turning it into progress
• Rebuilding trust following the S.E.R.V.I.C.E method
• Simple leader routines that improve performance and retention
• Take the weekly 20 Minute Reflection Challenge

Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration

Jimmy Burroughes has transitioned from commanding military units in difficult environments to steering senior leaders at top organizations like Samsung, Lego, Fonterra, and Bank of America. He’s the author of bestselling books “Beat Burnout – Ignite Performance" and “Escape the Multitasking Trap.” His signature "Simplify to Amplify" methodology is all about removing friction and complexity fast, leading to an average 47% improvement in leadership performance within just 90 days.

With 3,000 leaders transformed across 40 countries, Jimmy delivers real, measurable results rather than theoretical frameworks. His practical, action-ready solutions have boosted productivity by 156%, increased retention rates, and saved organizations millions. Plus, his approach empowers managers to act confidently—no burnout allowed.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictResolution #WorkplaceCulture #LeadershipDevelopment #Burnout

• Leaving a toxic workplace on your own terms 
• Toxic vs. Illegal work environments
• Leaving with dignity
• Your multi-hyphenated identity impacts the world

Conflict Managed is available wherever you listen to podcasts and on YouTube @ 3pconflictrestoration.  

Jessica Childress is the author of Peace: Leaving a Toxic Workplace on Your Own Terms.  Ms. Childress has practiced employment law for over eleven years, representing organizations of all sizes and individuals in employment law matters.  She is the Managing Attorney of the Childress Firm PLLC, a boutique employment law firm, based in Washington, D.C. 

Ms. Childress holds a Bachelor of Arts in Government and African American Studies from the University of Virginia and a Juris Doctor from the University of Virginia School of Law. Ms. Childress graduated Phi Beta Kappa and with High Distinction from the University of Virginia in 2007. 

Prior to launching the Childress Firm PLLC, Ms. Childress served as an associate at two global law firms and as an attorney at the United States Department of Justice.  

Ms. Childress has litigated retaliation, discrimination, sexual harassment, non-competition, trade secret, unfair labor practice, and whistleblower cases before various tribunals. She serves clients in general business transactions with employees and independent contractors. Ms. Childress drafts agreements such as employment agreements, consulting agreements, severance agreements, and confidentiality agreements. 

She has been the recipient of several honors, including the National Bar Association’s 2018 Young Lawyer of the Year Award, the Washington Bar Association’s 2017-2018 Young Lawyer of the Year Award, the National Bar Association’s 40 under 40 Best Advocates Award, the Kim Keenan Leadership & Advocacy Award, the Greater Washington Area Chapter of the National Bar Association’s Rising Star Award, and recognition by the National Black Lawyers as one of the top 100 black attorneys. In 2022, Ms. Childress received the Women Owned Law organization’s Woman Legal Entrepreneur of the Year Award. Ms. Childress has been named to the 2020, 2021, 2022, 2023, and 2024 Washington, D.C. Super Lawyers (Thomson Reuters) Rising Stars lists. In 2024, The Childress Firm PLLC was honored as a Top 100 Minority Business Enterprise by the Capital Region Minority Supplier Development Council. 

Ms. Childress is a 2022 graduate of the Aspen Institute’s Justice and Society program. Ms. Childress serves as a contributor for Arianna Huffington’s international media outlet, Thrive Global. She has been featured in numerous publications, including Forbes, Essence, the Huffington Post, Success, and Entrepreneur. 

 https://thechildressfirm.com/

Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.  

• Fear based leadership – is it back?
• How to recognize the signs of fear-driven leadership
• Practical tools for surviving and staying grounded in toxic environments
• What it means to be ‘unbreakable’ at work
• Diversifying your identity: you are not reducible to one thing

Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration

Kate Lowry is a CEO coach, venture capitalist, and author based in Silicon Valley. An expert in fear-based leaders, Kate developed her methodology growing up in a personal hierarchical family, then refined her approach in the elite worlds of start-ups, private equity, management consulting, and big tech at McKinsey, Meta, and Insight Partners. She is the author of Unbreakable: How to Thrive Under Fear-Based Leaders. In her free time, you can find her writing comedy and music and cuddling her service dog, Annie.

• https://www.amazon.com/dp/B0FR1G981Y/ref=sr_1_2?
• https://www.amazon.com/Unbreakable-Thrive-Under-Fear-Based-Leaders-ebook/dp/B0FQ71FW72/ref=sr_1_1

• https://www.instagram.com/kateunbreakablelowry/
• https://www.facebook.com/profile.php?id=61579366067469

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration

Severn Lang helps people see addiction for what it is: not just a battle with substances, but the quiet, everyday ways we hold on when we should be letting go. Whether it’s staying in the wrong relationship, clinging to clutter tied to old grief, or numbing oneself with digital distractions, Severn invites listeners to recognize their patterns—and meet them with honesty, humor, and compassion. Severn’s journey includes experiencing both active addiction and periods of homelessness, even during his first year of long-term sobriety. Now twelve years sober, Severn draws from both lived experience and creative practice to explore what recovery looks like beyond the AA room. His work is grounded, reflective, and rooted in a belief that healing doesn’t require perfection, just presence. Working with his extreme dyslexia has been a daily challenge, but it has also taught him creative problem-solving techniques and new ways of thinking, fueling his determination to keep trying until he finds solutions. As a playwright and filmmaker, he tells stories that make the emotional tangible—like his powerful account of cleaning out a kitchen shelf overflowing with old ketchup bottles, a moment that mirrored his journey of letting go of grief and baggage from his father, who was his main caregiver but refused to speak to Severn or his brother due to schizophrenia. Before this chapter of his life, Severn worked as a top-tier hairstylist and model. But it’s his role now, as a quiet disruptor of outdated recovery narratives, that feels most aligned. He’s not here to preach or package a perfect solution. Instead, he offers small, honest shifts in how we see ourselves and what we’re attached to.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictResolution #WorkplaceCulture #LeadershipDevelopment #Recovery #Addiction #EAP

🗝The joy of working with a fantastic leader

🗝How to disagree well at work

🗝Should you vent to your leader?

🗝Emotions as information

🗝When a leader reacts badly to feedback, how should you respond?

Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration

Dr. Jaime Goff is the author of "The Secure Leader" and founder of The Empathic Leader, LLC, where she specializes in helping leaders unlock their full potential through executive coaching, insightful workshops, and thought-provoking keynotes. With her unique blend of expertise in psychology and leadership development, Jaime helps individuals and teams navigate their toughest challenges, build resilience, and achieve transformative growth. In addition to her coaching and speaking, Jaime serves as the Director of Leadership Development for an international healthcare system, where she designs and leads innovative programs that inspire leaders to thrive. Her career began in higher education as a professor of Couple and Family Therapy and later as an academic dean. Dr. Goff’s thought leadership has been featured in academic journals and industry magazines. She shares her insights regularly on her blog and LinkedIn, where she engages a thriving community. A seasoned speaker, Jaime has delivered presentations and workshops at more than 30 professional conferences. Jaime holds a PhD in Couple and Family Therapy from Michigan State University and a graduate certificate in executive coaching from Southern Methodist University. She is an ICF-certified coach and holds the SHRM-CP designation. With over 25 years of experience as a psychotherapist, professor, and executive coach, she is passionate about helping leaders craft empowering stories that help them become more secure. When she’s not empowering others, you’ll find Jaime hiking with her husband, Eric; spending time with her dog Ursa and her cat Amos; painting; or building Lego sets. Find out more about them https://drjaimegoff.com/.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

• The art of bending time: become a ‘time suck ninja’
• When your experience of a colleague differs from other people’s
• The important difference between task-oriented relationships and human relationships with colleagues
• Recognizing unprofessional behavior as soon as possible, before it becomes a pattern

Listen on your favorite podcast platform or on YouTube: @3pconflictrestoration

Michelle Niemeyer is a speaker, coach and former attorney who teaches professionals how to bend time so they can stay sharp, productive and profitable – without burning out. After finding her way to burnout and back in her own high-performing legal career, Michelle created The Art of Bending Time, a framework that helps people connect the dots across work, life, and purpose to magnetize success and reclaim their joy. She helps businesses retain top talent, boost development, and keep their people energized and engaged – all while making the magic happen.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#PreventBurnout #TimeManagement #WorkplaceConflict #WorkplaceCulture #ProfessionalBoundaries

 Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

As a leader and expert in the field, Dr. Mazzella holds various clinical positions, including, but not limited to, treating patients in his private practice, training professionals at two post-graduate training institutes, conducting research, and lecturing across the country. While his focus with his patients is psychodynamic in nature, his main goals are to build a trusting relationship and help each patient reduce the frequency and intensity of their emotional painful thoughts and suffering. He helps his patients overcome both acute and long-standing problems that may be more imbedded in their personality.

Anthony is the host of the podcast The Narcissism Decoder, a podcast takes a comprehensive look at various facets of narcissism.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManaged #WorkplaceConflict #NarcissismAtWork #Leadership #Boundaries #WorkplaceWellbeing

We discuss: • How to design workarounds that fit you • Turning leadership coaching into action you can use • Investing in people and culture for better results • What HR really does and how to partner with them • Understanding your rights and the role of HR in conflicts

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Michelle Griffin is the founder and CEO of Griffin Resources, an end-to-end business solutions provider based in Tampa, Florida. Since founding her company, Michelle has built Griffin Resources into a comprehensive organization offering HR outsourcing, talent acquisition, sales strategy, and operational support services on a fractional, hourly basis with no monthly retainer requirements. 

Griffin Resources distinguishes itself through its strategic approach to talent acquisition, going beyond simply filling vacancies to consider clients' long-term vision and aligning human capital with organizational goals. The company's innovative recruitment methods include behavioral and cognitive assessments, structured interviews, and ATS optimization to ensure the best match between candidates and companies. 

Prior to launching Griffin Resources, Michelle served as Head of Human Resources at ConnectWise and Human Resources Director for Homes by WestBay. Her expertise spans corporate recruiting, compliance, payroll, employee benefits, and talent development. 

Michelle holds a PhD in Industrial-Organizational Psychology from Grand Canyon University, along with a Master's degree in the same field. She remains active in her professional community, formerly serving on the Board of Directors for HR Tampa in College Relations. 

When not helping businesses optimize their operations, Michelle enjoys traveling and supporting various philanthropic causes, including High Hopes in High Heels and Shriners Hospital for Children. 

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🔹  Vertical relationships and practical mentorship that lifts every level

🔹  Why the little things in your work compound over time

🔹  The ripple effect of “crying wolf”

🔹  Transferable skills that travel with you from role to role

🔹  Clear operating procedures that reduce avoidable conflict

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Chris Donaldson is a native of Northwest Tennessee and the founder and CEO of Tencom Services, Inc., an IT Services company serving as an outsourced IT provider for businesses across the country since 2001.

He also leads the nonprofit entrepreneur center The Mill Workspace in Dyersburg, TN. His work with The Mill revolves around helping businesses start and grow across all nine counties of Northwest Tennessee.

He and his wife and business partner, Joanna, have two children and live in Dyer County.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManaged #Leadership #Mentorship #WorkplaceConflict #ProcessImprovement

🎯 Excellent HR in action 🎯 What to do if you’re conflict-averse 🎯 The power of process 🎯  Being open and willing to be wrong 🎯 People feel your intent (and if you genuinely care) 🎯 ADA (The Americans with Disabilities Act): creating as many “yes” responses as possible and supporting people through difficult transitions 🎯 Listening to your workforce

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Rachel Shaw is the President and Principal Consultant of Shaw HR Consulting, Incorporated. With more than 20 years of executive-level Human Resources experience, Rachel is recognized nationwide as a leader in helping public and private sector employers manage their most challenging disability-related personnel issues. Rachel and her team provide comprehensive solutions to employers on how to successfully manage the interconnected roles of human resources, workers’ compensation, and disability compliance to successfully reduce litigation, the costs of claims and improve employee-employer relations throughout the process.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictResolution #WorkplaceCulture #LeadershipDevelopment #HRBestPractices #CommunicationSkills

We explore what it means to create a workplace where people feel seen, supported, and empowered. Topics include:

• The professional payoff of boldness and courage
• Cultivating curiosity as a leadership strength
• Building trust and loyalty across teams
• Challenging the false stories we tell ourselves
• Rethinking what gets rewarded at work
• Why putting humans first leads to lasting success

Listen on your favorite podcast platform or on YouTube: @3pconflictrestoration

Jordan Peace is a former financial planner turned HR tech entrepreneur who’s redefining how we think about employee experience. At Fringe, he’s leading the charge in replacing outdated perks with lifestyle benefits that actually meet the needs of today’s diverse, remote, and values-driven workforce. Under his leadership, Fringe has raised approximately $30 million, scaled to $50 million in revenue, and is preparing to launch a fully rebuilt platform that combines rewards, recognition, wellbeing, learning, gifting, and more into one seamless human-centered experience.

Jordan brings a fresh and empathetic lens to business growth, leadership, and culture-building. He’s known for his story-driven and emotionally intelligent approach to both product design and team dynamics.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#WorkplaceCulture #LeadershipDevelopment #TrustAtWork #EmployeeWellbeing #ConflictResolution #Podcast

🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube @3pconflictrestoration.

Internal communications strategist Alejandra Ramirez is a veteran culture builder with nearly two decades of experience transforming organizations through strategic communication. After 15 years leading communications in Big Law, she founded Ready Cultures, where she helps organizations turn their workforce into their biggest differentiator. With expertise in crisis communications, executive communications, team alignment, and scaling communications systems, Alejandra brings practical solutions for organizations struggling with misaligned messages and disconnected teams. Her proven approach helps leaders build trust, boost productivity, and create sustainable cultural change that impacts the bottom line.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictResolution #InternalCommunication #WorkplaceCulture #LeadershipDevelopment #TrustAtWork #ConflictManagedPodcast

This week on Conflict Managed, Alan Laderman joins me to talk about how to turn crushing feedback into growth, root out toxicity before it takes hold, and embrace the power of direct communication.

Listen now to learn how being coachable can transform your workplace culture.

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Alan Laderman is an entrepreneur and innovative restaurateur with over 15 years of experience turning concepts into successful businesses. He is the driving force behind several standout dining destinations in Northwest Tennessee, including Sammies, The Grind Mac & Cheese Burger Bar, and Woodfire Pizza Kitchen. At Woodfire, Alan led the transformation of a historic space into a vibrant restaurant that blends Southern hospitality with Italian flavors and nostalgic ‘80s and ‘90s influences. His work earned him the Northwest Tennessee Cornerstone Award, recognizing his impact on the region’s culinary landscape.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictResolution #WorkplaceToxicity #LeadershipDevelopment #CommunicationSkills #ConflictManagedPodcast

We talk about:

• Why structure matters: the role of policies, procedures, and systems in keeping conflict at bay
• The journey, challenges, and rewards of building a small business from scratch
• How to hire well, delegate wisely, trust your team, and let go of control
• Staying mission-driven and making sure your employees understand the “why” behind the work

Join us as we explore the connection between taking responsibility as a leader and creating a thriving business where people want to work.

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Mark was born and raised in the United Kingdom. He came to the US for college where he received his Bachelor of Arts Degree from the University of Michigan in 1990, his Juris Doctorate from Nova Southeastern University College of Law, and his Master of Laws Degree (L.L.M.) from American University.

Mark began his legal career as a Palm Beach County Assistant State Attorney and served as Chief of two different County Court Divisions and, thereafter, was promoted to a felony trial division. He has handled thousands of cases ranging from first-degree misdemeanors to Capital Murder.

In February 2016, Mark formed a concierge law service dedicated to helping families and individuals suffering from substance use and mental health disorders. Together with his experienced team and using the tools and resources only available to an experienced practitioner, Mark has been witness to many individuals experiencing the miracle of HOPE and recovery.

When he’s not working in his law practice, Mark empowers members of the community by teaching Krav Maga. He also enjoys an early morning work-out believing that a healthy body leads to a healthy mind.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManaged #LeadershipDevelopment #SmallBusinessSuccess #WorkplaceCulture #MissionDriven #Podcast

We explore:

• How you want to show up in the world
• Focusing on behavior instead of judging the person
• What courage really feels like
• Owning and handling personal mistakes
• The hidden harm of toxic positivity
• Why creating doubt in your own beliefs can help you grow
• Building resilience by learning to yield rather than break

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Dr Ute Liersch is a Chartered Counselling and Coaching Psychologist with over two decades of experience in navigating the complexities of stress, leadership, and change. Neurodivergent and a cancer survivor, she brings both clinical precision and lived depth to her work. Known for her calm authority and elegant pragmatism, Dr Ute helps people lead — and live — with psychological clarity and emotional integrity. Her work spans trauma-informed leadership, functional communication, and sustainable high performance, and she’s trusted by organisations from Biogen UK to The Soke and Birkbeck University. She is the author of A Minimalist’s Guide to Becoming Resilient, a practical and psychologically rich resource for those ready to shift from overwhelm to embodied clarity. 

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Richard Birke is the chief architect behind JAMS Pathways. Drawing from his leadership experience within the JAMS Institute, Mr. Birke will leverage his wealth of wisdom and knowledge to ensure JAMS Pathways delivers industry-leading service to help clients navigate conflict. A 30-year veteran in the field and in the classroom, Mr. Birke is a hands-on leader and has won two national writing awards for his work in the psychology and neuroscience of mediation and negotiation. Additionally, he has taught dozens of innovative courses around the world, given hundreds of lectures and speeches, and mediated complex disputes involving such matters as an international child abduction, civil rights and the creation of national wilderness areas.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagedPodcast #WorkplaceConflict #ProfessionalGrowth #Podcast #WorkplaceWellbeing #ActiveListening #LeadershipDevelopment #ConflictResolution

• Developing self-belief, resilience, and confidence
• Super-Helper Syndrome: A Survival Guide for Compassionate People
• Ruminating on things that don’t matter
• Untapped potential at work: looking for and developing empathic and compassionate colleagues
• ‘Powered By Empathy’ YouTube channel

🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube: @ 3pconflictrestoration.

Jess Baker is a Chartered Psychologist, an Associate Fellow of the British Psychological Society, and a leadership coach. Her award-winning book, The Super-Helper Syndrome: A Survival Guide for Compassionate People, has been translated into several languages. Jess speaks at conferences and festivals. She’s a regular commissioned writer on the subject of leadership and workplace wellbeing. Over a thousand people have been through her programme, Tame Your Inner Critic. As an expert on the welfare of helpers she offers her services on a voluntary basis to charities including NSPCC and CarersUK.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictResolution #WorkplaceConflict #ListeningAtWork #LeadershipSkills #Compassionate #Empathy #Resilence #Confidence

• Acting for your good and the good of others
• Talking with instead of at coworkers
• Disagreement may feel uncomfortable, but do it anyway
• How and why to develop the virtue of courage
• Foundations of a great team: professional respect and honesty in communication

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

James Terry has worked in the HR and staffing sector for over 15 years and holds an MBA from Carnegie Mellon University. Throughout his career, James has built expertise in strategy, sales, and leadership, with a focus on driving high-performing organizations. His experience has broadened through assignments in multiple countries, delivering results in collaboration with local teams.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictResolution #WorkplaceCulture #LeadershipDevelopment #EmployeeEngagement #HighPerformingTeams

✔️ Career shifts & lifelong learning ✔️ 15% tech skills, 85% people skills ✔️ Assertive ≠ aggressive ✔️ Why everyone needs a coach ✔️ Matching vs. choosing your energy

Tune in and rethink what it takes to lead, grow, and thrive at work.

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Amy Pechacek is an international speaker, leadership expert, and founder of Alpstra & Co. With a background in education, organizational leadership, and business development, and a passion for personal growth, Amy helps build resilient teams through emotional intelligence, intentional leadership, and real-life transformation. Drawing from her own powerful journey of overcoming adversity, she equips others to navigate conflict with clarity, compassion, and courage.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManaged #WorkplaceCulture #LeadershipDevelopment #InterpersonalSkills #CareerGrowth

• Personal responsibility in conflict
• Misaligned expectations
• Working with family
• Integrity, mentorship, & managing change
• Bridging generational divides at work

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

John Warner brings over five decades of legal experience and community leadership to our conversation. A graduate of Memphis State University Law School and former JAG Officer in the U.S. Army, John has practiced law in Union City, Tennessee since 1971. His diverse legal background spans agricultural law, estate planning, and business formation, with early roots in journalism, military justice, and public service.

Throughout his life, John has remained committed to civic involvement. He now practices alongside his son Jack, focusing on helping locally owned businesses and families navigate legal processes with care and clarity.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#WorkplaceConflict #LeadershipDevelopment #ProfessionalGrowth #ConflictResolution #WorkCulture

🟨 Exploring and identifying your personal values

🟨 Intentional mentorship

🟨 What do you want out of work?

🟨 Managing up, down, and sideways

🟨 Understanding the shifting power dynamics in your workplace

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Taneum Fotheringill is passionate about bringing people together and empowering community leaders—whether they identify as leaders or not. As the Director of Programs and Partnerships at Rural Assembly, she builds strong local connections that are the foundation for national narrative work supporting inclusive, rural communities. With a background in nonprofit program management, Taneum has a knack for guiding and connecting people to create meaningful community impact. Previously, at Citizen University, she supported over 120 local leaders in implementing civic engagement programs and developed strategies to strengthen their networks. She's also a proud volunteer advisor for the Washington YMCA Youth Legislature, where she helps teens from across the state engage with democracy. With degrees in Public Affairs and Humanities for Leadership from Seattle University, Taneum knows the value of pairing practical tools with human-centered ideas. Taneum enjoys collaborating with colleagues to make work life better by focusing on relationships, shared history, and thoughtful processes. When she's not working, she's likely knitting and reflecting on the threads that bind us all together.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagedPodcast #LifelongLearning #WorkplaceConflict #Mentor #ProfessionalGrowth #Podcast #WorkplaceWellbeing

🔹 The personal cost of staying in conflict too long 🔹 The art of mediation—what it is and what it isn’t 🔹 Regina’s own story of not being heard at work 🔹 How to recognize when it’s time to stop arguing 🔹 Why some conflicts start from within us

🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube: @3pconflictrestoration.

Regina B. Newson is a Tennessee Supreme Court Rule 31 Listed Mediator with decades of experience. A former social worker, HR consultant, and EEO investigator, she’s been mediating since 1995 and was a founding member of TAPM (Tennessee Association of Professional Mediators) and its predecessor MAT (Mediation Association of Tennessee. She also served as TAPM’s newsletter editor for over a decade.

Raised on a farm in Arkansas as one of eight children, Regina brings deep wisdom and lived experience to every conversation.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictResolution #MediationMatters #WorkplaceConflict #ListeningAtWork #EmotionalIntelligence #LeadershipSkills #StopArguing

Gary’s practice spans both in State and Federal Court, as well as before the Equal Employment Opportunity Commission (EEOC) and equivalent State agencies. With a keen understanding of employment law, he navigates complex legal landscapes to ensure that employees receive the representation they deserve.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

✨ Receiving an ADHD diagnosis later in life ✨ The impact of job fit for neurodivergent professionals ✨ How physical environment shapes great colleagues ✨ When in conflict, start with knowing yourself: what you need, want, and how to communicate it

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Shell Mendelson is a seasoned career coach with over 30 years of experience, specializing in supporting adults with ADHD. She helps individuals navigate career transitions, uncover their true strengths, and build fulfilling careers without forcing themselves into neurotypical molds. Shell’s approach is deeply personal, rooted in her own journey with ADHD, and is designed to empower clients to work with their brains—not against them. In addition to her individual coaching, Shell leverages her expertise to guide businesses in effectively supporting ADHD employees, aiming to prevent the need for PIP (Performance Improvement Plan) programs. By offering practical insights on creating supportive work environments, Shell helps organizations save time and money while boosting the resilience and productivity of their workforce. She encourages businesses to take a proactive, inclusive approach that better aligns with the strengths of neurodivergent individuals, ultimately fostering a more motivated and engaged team. Through her Your Next Career Move MasterClass and one-on-one coaching, Shell provides ADHD-friendly strategies that go beyond surface-level advice, equipping individuals with tools to build confidence, clarity, and direction in their careers. Shell is on a mission to transform the way career coaching and workplace policies are approached for the ADHD community, advocating for more supportive practices that prioritize empowerment over punitive measures.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#Neurodiversity #ADHDatWork #WorkplaceConflict #ConflictResolution #LeadershipDevelopment #ConflictManagedPodcast

✔️ Building your leadership brand and professional reputation ✔️ Why clarity is kindness at work ✔️ The role of an Ombuds—and why your workplace needs one ✔️ Creating reciprocal, thriving work relationships ✔️ Approaching conflict with calm, matter-of-fact communication ✔️ Controlling impulses in order to assume good intent ✔️ Building leadership trust through consistency

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

With over eighteen years of growth and experience at the University of Louisville, Jennifer Hall serves as the Ombuds and Director of Strategic Engagement for the Graduate Medical Education Office, where she supports over 800 medical residents and fellows. Jennifer’s background, shaped by her upbringing in a military family, provides a unique perspective on leadership and resilience. She holds an undergraduate degree in Liberal Studies with a minor in Psychology, a graduate degree in Higher Education Administration, and graduate certificates in Health Professions Education and Human Resources Leadership.

Guided by the principles of empathy, integrity, and continuous learning, Jennifer is passionate about helping young professionals develop their leadership brands with intention and purpose. She also coaches others to cultivate meaningful relationships that help drive success and career growth.

Jennifer is a member of the International Ombuds Association and enjoys participating at various local, national, and international conferences on leadership and medical education.

Outside of work, she enjoys volunteering at her children’s schools and providing guidance to others navigating the challenges of caregiving, drawing on her own experience caring for her mother who lived with Alzheimer's for 13 years.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagedPodcast #LeadershipDevelopment #WorkplaceConflict #ProfessionalGrowth #ConflictResolution #OfficeCulture #KindLeadership #Ombuds

🧠 Why lifelong learning means embracing new skills and technologies 🧠 The cost of protecting your peace 🧠 Networking beyond business cards — building real relationships 🧠 Defining success on your own terms 🧠 Mediation as a tool for durable, livable decisions 🧠 Why facts alone don’t resolve conflict

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

With over 32 years of experience as a Leading Attorney and Mediator, Susan Guthrie has shifted her focus to empowering other legal and dispute resolution professionals. As a sought­ after speaker, she has educated over 25,000 professionals worldwide on the integration of technology and artificial intelligence (Al) in legal practices.

Currently serving as the Chair of the ABA Section of Dispute Resolution, Susan continues to drive innovation, particularly in the ethical use of Al in the dispute resolution field.

As the award-winning creator and host of the top 1 % Divorce & Beyond® and Make Money Mediating podcasts (over 5 million streams), Susan provides insights and practical advice to a global audience. Her passion for entrepreneurship, personal growth, and practice development is reflected in her dynamic speaking engagements and highly rated training programs and workshops.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagedPodcast #AIandEthics #LifelongLearning #WorkplaceConflict #MediationMatters #ProfessionalGrowth #SusanGuthrie #WorkplaceWellbeing

✨ What characterizes ‘A,’ ‘B,’ ‘C,’ and ‘D’ employees ✨ Hiring with excellence: finding the right fit for the role ✨ Adapting to drift while maintaining strong systems and processes ✨ Managing workplace culture shock ✨ A root cause of unmanaged workplace conflict

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Dr. Michael Neal is the Founder & Chief Executive Officer of Build My Team. He is a practicing Optometrist in private practice in rural Hawley, Pennsylvania.

He founded Build My Team to solve his own hiring struggles in his practice by modeling how companies like Disney and the Four Seasons hire.

The process worked so well he expanded it to help friends and now Build My Team services clients in 10 different health care professions in over 40 states and Canada. 

In his downtime, he's a dad to 2 great sons, runs marathons with his wife and came in 2nd in a 61 mile ultra race. 

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🧭New hires spot what we’ve stopped seeing if we’re willing to listen 🧭 Great teams aren’t found, they’re built with intention and care 🧭 Clarity and structure are acts of kindness, not control 🧭 Trust people with the truth 🧭 Getting out of the habit of managing emotions

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Amanda Crice is a United Methodist pastor currently serving Martin First United Methodist Church in Martin, Tennessee. With nearly two decades of ministry experience, Amanda has walked alongside young people and adults as they discover their gifts and deepen their spiritual lives. A graduate of Candler School of Theology at Emory University, she’s passionate about nurturing authentic community, equipping lay leadership, and guiding institutions through meaningful change. Amanda is a trained spiritual director and a leader in the Tennessee-Western Kentucky Conference, where she also serves on multiple boards, including the Weakley County Reconciliation Project, We Care Ministry, and Lakeshore Camp and Retreat Center. She lives in Martin with her husband, Justin, and their two cats.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🌱 The contagious energy of being part of an excellent team 🌱 The surprising joy and clarity that can come from leaving—even when things are good 🌱 Working in environments shaped by humility and curiosity 🌱 The power of forgiveness in moving through conflict 🌱 How to strengthen your empathy muscle

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Dr. Kate Jackson-Meyer is a trained mediator, well-being expert, and postdoctoral fellow at the Human Flourishing Program at Harvard University. She is the author of many scholarly articles and the book "Tragic Dilemmas in Christian Ethics" (Georgetown University Press, 2022). Kate is the founder of Resolve And, LLC, that offers communication and conflict resolution workshops.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagedPodcast #WorkplaceCulture #EmpathyAtWork #HumanFlourishing #ConflictManagement #Leaving

🌿The role of interpersonal skills in building strong, resilient teams

🌿The interconnectedness of physical, mental, and soul health in the workplace

🌿Acting from fear or love

🌿How to ground ourselves physically and stay attuned to our senses

🌿Engage with your whole self—not your depleted self

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Pam Buchanan, the founder of Quantum Sense, stands at the intersection of corporate prowess and soulful innovation. With over 40 years of experience in corporate America, including pivotal roles at Nasdaq where she worked closely with tech titans like Elon Musk and Mark Zuckerberg, Pam brings extensive experience to the table.    

Her journey to Quantum Sense began with a profound assertion: that the modern world is missing a focus on a very vital contributor to success, Soul Health. This insight spurred over a decade of research culminating in her innovative concepts and frameworks. Pam's background uniquely positions her to understand the evolving corporate landscape and the benefit of putting an emphasis on a connection to the senses to drive Soul Health and holistic wellbeing at work.     Pam has developed programs tailored for companies that are proven to enhance employee well-being, reduce anxiety, and boost creativity, ultimately fostering a more satisfying work-life balance. Covering topics from neuro-aesthetics to sound engineering, Pam explores how these can be used to benefit the soul from the outside in, through the gateway of the senses.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

⚡ Culture runs through everything. Build it with intention, or risk a dysfunctional workplace.

⚡ Leaders set the standard. Composure, best behavior, and clear expectations start at the top.

⚡ Avoiding conflict causes damage. It erodes trust, weakens teams, and wastes time.

⚡ Good habits make conflict manageable. Approach it with consistency, clarity, and purpose.

⚡ Systems and strategy win. Success isn’t luck—it’s built on purpose.

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Dr. Rob Lion (pronounced “Lee-own”) is a dynamic professor of human resource development at Idaho State University and the co-founder of Black River Performance Management, where the motto is "Work should fuel the spirit, not drain it." With over 20 years of expertise in leadership, organizational development, and performance improvement, Rob is renowned for his innovative, people-first approach. He specializes in creating human-centric, sustainable systems that drive growth and success within organizations.

Leveraging his deep understanding of human behavior and workplace psychology, Rob simplifies the complexities of leadership, equipping clients with science-backed strategies to enhance organizational culture, strengthen teams, and foster meaningful impact. His work emphasizes aligning individual strengths with organizational needs, enabling leaders and their teams to thrive together.

As a dynamic and engaging speaker, Rob brings complex ideas to life through relatable stories, humor, and infectious energy that captivate audiences. He has been featured on multiple podcasts, authored numerous academic papers, and is celebrated for connecting research with real-world practice. Whether addressing executives, leading workshops, or inspiring teams, Rob's passion for empowering individuals and transforming organizations leaves a lasting impression, making him a highly sought-after thought leader in his field.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

✅ Pay structures that reflect actual job demands ✅ Leadership that removes barriers, not just sets expectations ✅ Breaking free from “this is how we’ve always done it” ✅ Tech that simplifies work instead of complicating it

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Erika Wasser is a co-founder and CEO of Prospr, the #1 app helping frontline teams get shift done. Used by thousands of teams and the world’s most recognizable brands, businesses use Prospr to manage their frontline teams, communicate & build community, and standardize operating processes at scale. 

Prior to Prospr, Erika founded Glam+Go, a US national salon chain, where she experienced firsthand the operational challenges at frontline within multi-unit brick & mortar businesses, and the need for better support & communication tools for the hourly shift-based workforce.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🔑 Barriers to success: Identify, address, and move forward 🔑 The buck stops with us: Taking ownership in all aspects of our careers 🔑 Imposter syndrome: Name it, challenge it, move past it 🔑 Emotional intelligence: What it is and why it matters 🔑 Recharging after tough conversations: Strategies for bouncing back 🔑 Choosing a coach: What to look for and what to expect 🔑 Understanding colleagues: Practical skills for better workplace relationships

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

As a serial entrepreneur with a knack for scaling businesses in multiple industries, Rick has achieved repeated success and created a multimillion-dollar company servicing clients in 80 countries, including half of the top 20 hotel chains and several Fortune 500 businesses. His diverse background includes stints as an executive coach, entrepreneur, techie, baby boomer, and professional bean counter (earning him the prestigious FCMA CGMA FCPA designation). With over 40 years of experience spanning supermarkets, accounting, breweries, newsagents, defense manufacturing, IT, talent, F&B, property development, and BP, Rick is a true veteran of the business world.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🔁Being taught vs being told

🔁Listening acts as oxygen in an organization

🔁Developing a common language for listening

🔁Debunking the “I heard therefore I understand” myth

🔁What blocks listening

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Christine Miles is an author, professional keynote speaker, consultant, executive coach, thought leader, and entrepreneur.  She is the Founder and CEO of EQuipt, a training and consulting company that helps leadership teams grow sales, develop people, and create cultures of understanding. She developed The Listening Path™, a transformational workshop on listening to understand, which has been taught at various Fortune 100 corporations, universities, law firms, and privately held companies.

She is the author of What Is It Costing You Not to Listen?  What Is It Costing You Not to Listen? will encourage you to examine how you are listening. You’ll discover that not only are many of the problems in your life due to not listening effectively, but listening helps to solve most problems. Christine Miles is a longtime expert in educating individuals and organizations on how to listen in ways that transform how they lead, sell, influence, and succeed in every aspect of life. Following the steps of her breakthrough Listening Path™ will provide you with a critical key to your success - understanding.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

⏳Noticing the story we tell ourselves about conflict

⏳The gift of being present to others

⏳Collaboration instead of control

⏳Secret saboteurs at work

⏳Stuck? Moving beyond rigid and fixed perspectives

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

As a seasoned C-Suite Executive Coach and McKinsey-certified Senior Advisor, Aneace Haddad brings a wealth of experience and transformative insights to the realm of executive leadership. With over 1,800 hours of certified coaching, impacting over 300 individual senior leaders and aiding 100 top teams across 15 diverse industries globally, Aneace has become a trusted guide in steering executive teams to new heights.    

In his 40s, Aneace grappled with the challenges of dismantling silos and fostering team cohesion. This pivotal period marked a relentless pursuit of operational excellence, laying the groundwork for a deeper exploration into the essence of leadership. Recognizing the nuanced dynamics of human behavior as the key to overcoming obstacles, Aneace transitioned into his 50s armed with a profound understanding of the critical challenges senior leaders face.     Now, in his 60s, Aneace harnesses the opportunities and challenges presented in midlife to help executives unlock new energy and potential within themselves and their teams. His coaching style is shaped by a global perspective, combining proven leadership models with real-world insights from cross-cultural experiences and various life stages.  

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🔥 Belief as a Habit – The mindset we choose shapes our outcomes. 🔥 The Grip of Negativity – Why the bad sticks while the good slips away. 🔥 Differences at Work – Fuel for conflict or a catalyst for growth? 🔥 Radical Acceptance – Making peace with what we can’t control. 🔥 The Power of Assumption – What if we assumed good intentions first? 🔥 Curiosity Over Defense – A mindset shift that transforms workplace conflict.

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Executive Coach Thomas Gelmi has been a trusted advisor to leaders and their teams for more than two decades. His programs, which have attracted roughly 10,000 participants from nearly 90 countries, reflect his adaptability and appeal across cultures and industries. Thomas works in four languages and his clients range from global corporations to SMEs and private individuals worldwide.

Thomas draws on an extraordinary biography with exciting milestones, such as his many years as a Maître de Cabine, leading cabin crew at Swissair, and eight years as operations manager of an international leadership development company. In addition to his extensive professional experience, he also gathered years of experience as a trained caregiver, providing psychological assistance to victims in crises, accidents, and other extreme situations.

Since 2020, Thomas Gelmi has been a member of the prestigious Forbes Coach Council, an invitation-only community of leading business coaches whose members are selected based on their extensive and diverse experience. He is a long-term member of the International Coaching Federation (ICF), whose values and quality standards guide his work.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙 This week on Conflict Managed we welcome Karen Phillips.  Join us as we discuss:

💡 Leadership in Action: Spotting toxic, mediocre, and excellent leadership in the workplace 💡 Unsung Heroes: How support staff shape a healthy work environment 💡 Openness vs. Suspicion: Embracing differences to foster better workplace relationships 💡 A New Path: Transitioning into mediation as a second career 💡 The Strength of Restraint: The power of stepping away from workplace conflict instead of fueling it

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Karen Phillips, LBSW, MACR, is a highly experienced mediator with over 35 years of helping families, businesses, and communities navigate conflict and crisis. She has worked extensively in juvenile courts, schools, and community agencies, building strong relationships within the legal community across West Tennessee.

As a licensed social worker with an M.A. in Conflict Resolution, Karen provides mediation services in Memphis and surrounding areas. Karen serves as a board member of the Tennessee Association of Professional Mediators and is a member of the Memphis Bar and Tipton County Bar.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙 This week on Conflict Managed we welcome Jake Bynum.  Join us as we discuss:

📋 Practicing excellent management through clear communication and support 📋 Fostering workplace growth by supporting others, even when they move on 📋 Turning professional mistakes into opportunities for growth and learning 📋 Responding thoughtfully and intentionally to workplace challenges 📋 Navigating difficult decisions gracefully when “no” is necessary 📋 Treating everyone with respect as a foundation for workplace relationships

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Jake Bynum serves as Chief of Staff to Chancellor Freeman at the University of Tennessee at Martin, where he oversees daily operations, strategic initiatives, and leadership programs like WestStar and the McWherter Institute. Previously, he was the Mayor of Weakley County, holding the position for a decade and becoming the youngest to serve at that time in this role at age 30. Bynum has a degree in business administration from UT Martin and earned a master’s in Leadership and Public Service from Lipscomb University.

Active in his community, Bynum has held key roles with local organizations and has been recognized with several honors, such as the TNAchieves Mentor Hall of Fame and Jackson Sun's 40 Under 40. He is a founding member of the Weakley County Backpack Program, supporting food-insecure children, and serves on the board of the Governor’s Early Literacy Foundation. Bynum, a dedicated family man, lives in Dresden with his wife Alyssa, a public-school teacher, and their two children, Ella and Nash.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

💼 Prepare for Reality: Understand the real world of work—it’s not just about what you know but how you engage.

💼 Build Relationships: Prioritize dialogue, listening, and generosity to foster strong connections with colleagues and managers.

💼 Reflect and Grow: Use self-reflection to recognize patterns, address blind spots, and improve professionally.

💼 Navigate Challenges: Leverage coping mechanisms to handle bad boss behavior and prepare for the next level of work.

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Eric Charran is a visionary technology executive, author, and thought leader with over 25 years of experience in transforming global enterprises through digital innovation, data-driven strategy, and AI-driven solutions. Known for his ability to bridge the gap between business objectives and complex technology, Eric has spearheaded transformative initiatives at major organizations, including Microsoft and Capital One, where he served as Chief Architect, bringing substantial advances in cloud resilience, digital transformation, and data infrastructure efficiency. His strategic insights and leadership have driven high-impact changes across sectors, optimizing performance and fostering resilience in industries from finance to healthcare.

Check out his new book, Have You Ever Had a Boss That…: Succeeding in a Dysfunctional Workplace, available February 12, 2025.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#Careers #Leadership #ConflictResolution #ProfessionalGrowth #WorkplaceCulture

🎙 This week on Conflict Managed we welcome Dana Caspersen. Join us as we discuss:

⚡ Signal "It’s Me, Not You" – Develop one word (Cujo) or hand gesture to signal you’re having an off day, so others know it’s not about them. ⚡ Spot Old Stories – Identify past narratives that block progress. ⚡ Shift the Focus – Ask, “What matters to me?” instead of “What’s wrong with them?” ⚡ Practice Curiosity Daily – Build curiosity through small, consistent actions. ⚡ Make Conflict Habits Visible – Recognize and acknowledge your patterns in conflict.

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Dana Caspersen is a conflict engagement specialist, best-selling author, TEDx speaker, and award-winning performing artist. She works with individuals, organizations, and communities worldwide as a trainer, coach, consultant, and dialogue designer. Drawing on the knowledge and insight gained from her experience and training as a mediator and conflict analyst as well as her 40 years career as a performing arts innovator, Dana empowers people and organizations to navigate complex and challenging situations. Dana’s work integrates conflict engagement practices with choreographic design to create effective, impactful teaching and communication methods. In collaboration with businesses, communities, governments, and foundations, she has designed and facilitated action dialogues on challenging topics, bringing together thousands of people from diverse communities across the world.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙 This week on Conflict Managed we welcome Faye McCray. Join us as we discuss:

✨ Reframing "No" – Saying no makes room for the right yes.

✨ Imagining Positive Outcomes – Shift from worst-case thinking to what's possible. ✨ Storytelling for Connection – Use your story to build trust and inspire action.

✨ Transferable Skills – Past experiences build your ability to adapt, thrive, and succeed.

✨ Empathetic Leadership – Create space, collaborate, and build psychological safety through action.

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Faye McCray is a dynamic leader, speaker, and consultant with a unique career trajectory that spans law, media, and wellness. With over a decade of experience practicing law in high-pressure environments, Faye has firsthand knowledge of the challenges professionals face in maintaining their personal identity while navigating demanding careers. This experience informs her passion for helping others protect their well-being and prioritize their values without compromising their ambition.

Faye has led content and communication strategies for major brands like Well+Good, Livestrong, Healthline Media, Psych Central, Medical News Today, Healthgrades, and Optum Perks, where she focused on health equity, wellness, and mental health in the workplace. Her expertise in developing high-level strategies has helped drive significant audience growth, engage diverse communities, and build resilient, inclusive work cultures. Faye’s leadership in crisis communications has further shaped her ability to address the intersections of race, gender, and equity in professional settings.

As a business adviser and consultant to executive leaders and prominent organizations like The Washington Post and Goldman Sachs, Faye helps teams and leaders craft authentic, impactful stories that resonate with their audiences. She is known for her ability to connect deeply with stakeholders and foster brand loyalty through innovative storytelling and strategic insights.

A sought-after speaker, Faye regularly engages audiences on topics such as mental health and wellness, professional identity, leadership, and equity in the workplace. She has been honored as an Aspen Ideas Fellow and named to the Cynopsis Digital <It> List for her innovation and leadership in digital media. Faye has also been featured on media outlets like Good Day NY, NBC News Now, and Fox 5 DC, and has spoken at major events including SXSW, ViVE, and Ad Week. Her writing has appeared in Authority Magazine, Healthline, Psych Central, HuffPost, Well+Good, and AARP Magazine.

Faye holds a B.A. in English from Binghamton University, an M.A. in Writing from Johns Hopkins University, and a JD from Howard University School of Law.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🔑 Avoiding conflict can silence your leadership voice

🔑 Understanding the "why" behind volunteer conflict

🔑 Balancing paid work (Work) with unpaid, purpose-driven work (work)

🔑 Eyes wide open: what can I learn from all those around me?

🔑 Flattening leadership structures for a more inclusive and collaborative work environment

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Karastin Hancock has spent the majority of her career working and volunteering with various non-profit and faith-based organizations. From a young age, she felt a strong calling to serve those around her. In her twenties, while attending university and ministry school, she worked with individuals experiencing homelessness, substance misuse, and those from underprivileged backgrounds. These experiences have only deepened her commitment to a life that bridges faith with the needs of the world.

Currently, Karastin is focused on community engagement across the Purchase District and Pennyrile regions of Kentucky. As a graduate of Graves County High School in Mayfield, KY, she felt a deep responsibility to get involved in recovery efforts following the devastating tornadoes that struck Western Kentucky and Western Tennessee on December 10, 2021. For the past three years, she has dedicated her time to volunteering with the local Long-Term Recovery Group. Over this period, she has served in many roles and now leads the Mayfield/Graves County Long-Term Recovery Group as the Executive Board Chair.

In her free time, Karastin enjoys sipping a good cup of coffee, rainy days, having deep and lingering conversations with friends and family, reading weather blogs, sitting on her front porch with her husband, and cuddling with her pets: two of the cutest cats you’ve ever met, Barry Swift Ninja and Harper "Money Cat" Freese, as well as her adorable Maltese mix, Charlie Wren Freese. 

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🔸 Taking a breath to shift panic into problem-solving 🔸 Noticing issues, helping others, and staying curious 🔸 Overcoming fear of public speaking and building confidence 🔸 Brainstorming solutions with people in crisis 🔸 Naming the problem to set expectations and boundaries at work

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Robin Wheeler joined the Nashville Conflict Resolution Center staff in spring 2019 after mediating with NCRC as a volunteer. She is a Rule 31 Listed Family/Family Mediators Specially Trained in Domestic Violence/General Civil mediator.

Prior to joining NCRC, Robin worked in Columbia, South Carolina where she was the South Carolina Bar’s Pro Bono Director and the South Carolina Access to Justice Commission’s first Executive Director. Prior to that, Robin worked as an attorney for Protection and Advocacy for People with Disabilities now known as Disability Rights South Carolina.  Robin has been licensed as an attorney in South Carolina since November 1999. Before law school, Robin worked as a travel agent, enabling her to see much of the world while maintaining her curiosity and love of travel.

She is keenly interested in mediation and its critical role in access to justice. Robin has observed firsthand how community mediation centers offer access to justice for families in crisis, particularly low-income families.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙 This week on Conflict Managed we welcome Marc Harwell. Join us as we discuss:

✨ Looking for the thread(s) in a conflict beneath the emotions to move forward ✨ The value of listening as the foundation of understanding ✨ Genuine love and empathy produce transformative results ✨ Using AI thoughtfully to enhance problem-solving ✨ Addressing issues promptly as a form of self-care ✨ Developing imagination to be a better problem solver and colleague

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Marc Harwell is an attorney at Harwell & Hurst PLLC. Marc has primarily worked as a trial lawyer for over thirty years. He has tried over 100 jury trials and even more bench trials. He has successfully litigated cases of wrongful death, traumatic brain injury, alleged bad faith denials of coverage, major commercial developments and construction, products liability involving catastrophic injury, employment related class actions, etc.

Since 2014, Marc has served as an effective mediator handling a wide variety of complex cases involving commercial motor carriers, products liability, construction projects, professional malpractice, etc. He is an Arbitrator and Mediator through American Arbitration Association (AAA).

Marc is especially proud of the fact that though he is President Elect of one of the most well-respected defense-based organizations (The Federation of Defense and Corporate Counsel) the Tennessee Trial Lawyers Association has trusted him to speak about mediation at their annual conference. Reputation is everything.

He is President Elect of the Federation of Defense and Corporate Counsel (FDCC) and was a recipient of the FDCC’s President’s Award for Community Service related to his #FeedThePartnership campaign and was the recipient of the 2024 FDCC President's Award for Exemplary Service. He is also a Member of the Board of Directors of DRI.

Marc is a Tennessee Supreme Court appointed commissioner with the TN ADR Commission. In 2023, he was selected to be on the Board of Directors for Tennessee Association of Professional Mediators (TAPM). He is a Fellow of the Tennessee Bar Foundation and the Chattanooga Bar Foundation. In 2018, he served as the President of the Chattanooga Bar Association. He served on the Board of Directors of the American Law Firm Association – International (ALFA) from 2015 through 2017.

These examples of his work as an Advocate, as a Neutral, and as a Leader are illustrative of his ability to work effectively for clients in cases where the stakes are high, with competing advocates to bring reason and resolution to their disputes, and with an executive committee to accomplish excellent results for the overall good of the group.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

📈The value of an excellent meeting

📊Navigating the changing world of work

📈Setting proper expectations for excellent leadership

📊Leadership transitions

📈Considering what are, and are not, your problems to fix

📊 Ongoing and curated communication with colleagues

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Sandy Tarkington is the Senior Vice President of Marketing & Public Relations at First Citizens National Bank. She is a West Tennessean whose community has invested in her, and she considers it a privilege to continually invest back in her community. She obtained a local education through Dyersburg State Community College and The University of Tennessee at Martin. She then immediately joined the workforce in her hometown, where she has grown throughout her thirty-year career in financial marketing.

Sandy has been widely recognized for her leadership and influence, receiving accolades such as the Sterling Award as one of the 20 Most Influential Women of West Tennessee, Distinguished Woman of the Year and Diplomat of the Year from the Dyersburg/Dyer County Chamber of Commerce, multiple Woman of the Year honors from the Dyersburg American Business Women’s Association, and the Outstanding Alumni Award from Dyersburg State Community College.

Continual learning is a goal that has been achieved through completion of American Bankers Association School of Banking Marketing & Management, earning Certified Financial Marketing Professional designation, and becoming a certified leadership coach. Through programs like Leadership Dyer County and WestStar, Sandy has built stronger relationships and local experiences. Her career has lent many opportunities to strengthen her community through numerous organizations, including American Business Women’s Association and Kiwanis.

She and her husband of over 30 years have three children and two grandchildren (plus another on the way!), who all currently make West Tennessee their home.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🐅Communication that works

🐅Uniting to drive change

🐅Two-way feedback loops

🐘Naming the elephant in the room

🐅Personalized communication at work

🐅Unhelpful generational stereotypes

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Nellie Wartoft, CEO and founder of Tigerhall since 2019, aims to overhaul how large enterprises approach driving change, transformation and knowledge sharing. With expertise from leading Sales & Marketing at Michael Page, she recognized the clash between traditional communication and modern content consumption, inspiring Tigerhall’s creation. Under her leadership, Tigerhall gained global recognition, attracting Fortune 500 firms and securing over $10 million in venture capital. Tigerhall operates in 32 countries and 12 markets, facilitating organizational engagement that drives buy-in and support for change and transformation initiatives.

Nellie’s entrepreneurial prowess earned her acclaim, including recognition on the 2021 Gen T list of Leaders of Tomorrow. Additionally, she’s a Swedish National Champion in skeet shooting and contributes to industry development on boards like the Swedish Chamber of Commerce Singapore. Driven by innovation and a global outlook, Nellie continues to lead Tigerhall in transformative change, solidifying her legacy as a visionary in technology and business.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

👨‍🍳Growing with your business

👨‍🍳Developing trust

👨‍🍳Learning through experiences and out of necessity

👨‍🍳Conflict management: skills to be learned and developed

👨‍🍳We cannot control other’s happiness

👨‍🍳Working towards a common goal

👨‍🍳Focusing on long-term solutions for healthy work environments instead of gimmicks

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.

Blake Stoker is the owner of Blake’s at Southern Milling. Blake started his business in 2016 as a food trailer, Blake's BBQ, in Dresden, TN during the summers while attending college at Mississippi State University. After three years in Dresden, and getting ahold of his current restaurant location to open a brick-and-mortar restaurant, he moved his BBQ trailer business to Martin, TN. In early spring of 2022, he closed the trailer and began the transition to Blake's at Southern Milling.

Blake’s at Southern Milling is a restaurant, bar, and private event space offering Texas-style smoked meats, Southern sides, and classic cocktails in a beautifully preserved and fully renovated historic building situated in the heart of downtown Martin, Tennessee. Built in 1918, 109 S. Lindell Street has long been a landmark and gathering place for locals. Some hundred years later and now home to Blake’s, it is a special destination for locals and travelers alike.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🏁Joy (vs. happiness) at work breeds resilience and emotional stability

🏁Representing the colleague or client who isn’t present

🏁What does it really me to “be yourself” at work?

🏁Moving from conflict to dialogue

🏁Noticing and addressing seemingly small but significant issues

Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @ 3pconflictrestoration.

Sammy Burt is a visionary systems coach and consultant, focused on transforming leadership and organizational culture. With over a decade of experience, she partners with organizations to enhance team performance, leadership, and create cultures of joy and purpose. Sammy is part of the founding team at Farleigh Performance, and is the founder of Backpack, and serves on the Board of Advisors at Storm Consultancy. She is also a trustee for Unseen, the UK’s modern slavery charity.

Her work blends evidence-based strategies with human behavior insights, making her coaching impactful and accessible. Sammy is writing a book, "What's a Grown-Up Anyway?" which challenges traditional ideas of adulthood, focusing instead on qualities-based development.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🍂The importance of excellent onboarding

🍂Hiring well

🍂New at a job: the little things matter

🍂Articulating company culture

🍂How do you define a great worker?

🍂Valuing employees as persons first and workers second

Conflict Managed is available wherever you listen to podcasts. You can now watch the conversation on YouTube.

Ryan is a passionate advocate for small to medium sized businesses and blue-collar industries driven by a childhood spent witnessing his father's wireless work as an owner/operator. With a decade of experience in corporate America and as CEO of Core Matters, Ryan empowers business leaders to build amazingly productive companies by focusing on hiring and retaining the right people. Through his engaging speaking engagements, workshops, and webinars, Ryan shares his unique perspective on process development and recruitment as a marketing activity, offering actionable tips and strategies to revolutionize any business. Ryan's dynamic approach ignites transformation, leaving audiences energized and motivated to conquer the challenges of today and tomorrow.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

▶ Structure and creativity

▶ Invisible trauma

▶ Small, incremental changes towards developing compassion within organizations

▶ What it means to be professional in today’s workplace

▶ Addressing the fear of ‘getting it wrong’

 Conflict Managed is available wherever you listen to podcasts. You can now watch this episode on YouTube!

Manya is a keynote speaker and advocate. Her life took an unexpected turn when the Boston Marathon bombings left her with deep emotional scars and post-traumatic stress. Her healing journey led her to help individuals and organizations reimagine leadership with a focus on empathy and well-being.

A communication expert with a background in writing, research, and marketing, Manya shares her powerful insights and helps individuals and organizations understand the mental and emotional effects of trauma and build resilience during times of change and crisis. She shared her wisdom on stages like SXSW and TEDx, on CBS, NPR, and in The Boston Globe.

Manya’s honest and down-to-earth approach when addressing challenging topics resonates with diverse audiences. Her passion lies in advocating for those affected by psychological wounds, emphasizing the importance of validation and visibility on the path to recovery and growth. She empowers her audiences to discover their inner strengths and take practical steps toward compassionate leadership.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🔹When your dream job becomes a nightmare

🔹Accept and acknowledge there will be conflicts at work

🔹Shift from blame to contributions

🔹 The role of love

🔹The power of story: “That’s my story and I’m stuck with it” mentality

🔹Allowing mistakes

Conflict Managed is available wherever you listen to podcasts.

After twenty years in toxic academia as a tenured professor, Lorraine Segal was inspired to start her own business, Conflict Remedy, happily offering DEIB informed teaching, coaching, presenting, and consulting around workplace conflict transformation. She has helped over 2000 leaders in non-profits, corporations, and small businesses improve communication, harmony, and productivity at work to understand and deal with bullying and mobbing more effectively. She is a contributing author to the anthology Stand Up, Speak Out Against Workplace Bullying.

Her recently published memoir, Angels and Earthworms, an Unexpected Journey to Love, Joy, and Miracles, is about her own transformation from miserable self-doubt to self-acceptance, true love, spiritual awareness, and right livelihood. Find out more and read Lorraine’s blog at ConflictRemedy.com.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

✨Management: It’s always about people

✨What difference in you would make the biggest difference for the people you manage?

✨Culture is departmental

✨Psychometrics

✨You get the behavior you tolerate

✨Developing mental fortitude

✨Leaders: live the values first, then post about them

Conflict Managed is available wherever you listen to podcasts.

Trent Smock is a leadership coach with over 25 years of experience in helping senior executives and professionals enhance their leadership skills and drive organizational success. With a robust background in the financial services industry, Trent has collaborated with top-tier companies like Pacific Life, Prudential, AXA, and Equitable. His expertise spans across various leadership levels, from first-time leaders to senior vice presidents managing large teams and overseeing substantial P&L responsibilities.    

Trent's coaching philosophy revolves around transforming individual contributors into effective leaders capable of empowering their teams. He emphasizes the importance of making the transition from doing the work to enabling others to excel in their roles. This approach has proven instrumental in driving organizational growth and fostering a culture of accountability and leadership.    

A key element of Trent's methodology is the concept of "crossing the chasm," which involves guiding leaders through the challenging shift from managing tasks to managing people. He leverages his deep understanding of behavioral assessments and psychometric surveys to provide insights into leadership styles and areas for improvement. This data-driven approach ensures that his coaching is tailored to the unique needs of each client, facilitating meaningful and sustainable change.    

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Join us as we discuss:

📌Reflections on being a young professional

📌The advantage of building strong work relationships

📌Responsive and approachable leadership

📌Working with “sandpaper people”

📌Attitudes at work

Katie Graves was born and raised in Memphis, Tenn., and received her bachelor’s degree in communications and public relations from The University of Tennessee at Martin.

Katie started her career in marketing and PR at Discovery Park of America in Union City, where she managed the website and social media pages for the museum before being named marketing director. After seven years at Discovery Park, Katie accepted the PR and Marketing Director position at Dynamix Physical Therapy in Milan, Tenn., where she promoted and advertised the company’s services and helped open five new clinics.

In May of 2023, Katie accepted the position as executive director for Main Street Union City, a nonprofit organization with the mission to revitalize, enhance and preserve the downtown district of Union City.

Katie is married to her husband, Ben, and they live in Union City.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.