Cisco Podcast Network

404 Script Not Found Talking Tech in Sports with Bryan Bedford

Thu, 11 Jun 2026 12:00:00 +0000

Ever wonder how 80,000 people can upload to TikTok at the exact same time during a halftime show? Or how NFL teams are using AI to draft the next superstar? This week, Kat flies solo (while Ian is off "hosting partners"—sure, Ian, we know you're golfing) to sit down with Bryan Bedford, Cisco’s Director of US Commercial Sports, Media, and Entertainment. Bryan shares his hilarious journey from college football coach to tech leader, why massive sports brands actually have tiny IT teams, and how Cisco, NVIDIA, and Splunk are teaming up to build the biometric, hyper-personalized stadium of the future. Plus, Kat teaches a tech executive how to use the 'Do Not Disturb' button.

If you want to see what that tech looks like in action, click here: https://www.cisco.com/site/us/en/solutions/industries/sports-media-entertainment/index.html#tabs-9da71fbd27-item-1288c79d71-tab

Is AI Breaking the Data Center? | Tech Unscripted

Tue, 09 Jun 2026 19:25:15 +0000

Is AI breaking our data centers? We explore the power, cooling, and sustainability crisis with experts from Devoteam and Dutch Air Traffic Control. Discover how to navigate the AI era responsibly on this episode of Tech Unscripted.

SHIFT HAPPENS Ep. 37 - 35 Years. One Handshake The Cisco & NTT Partnership

Tue, 09 Jun 2026 10:44:20 +0000

Thirty-five years ago, there was no AI, no cloud, no smartphones—and no contract.
Just a handshake.

In this special episode of Shift Happens, Jeff Edwards sits down with John Van Der Vyver (NTT DATA) and Tony Meredith (Cisco) to explore one of the most successful and enduring partnerships in technology.

What started with a handshake in South Africa grew into a global relationship spanning 50 countries, serving 75% of the Fortune Global 100, and helping customers navigate every major technology shift—from networking and the internet era to sustainability, AI, energy, and beyond.
But this isn't a story about revenue, contracts, or transactions.
It's a story about trust. About showing up when things get hard. About taking risks together, solving problems that matter, and building a partnership that has thrived through 35 years of relentless change.

Why Listen?
🤝 The handshake that started it all — and the principles that turned a simple promise into a 35-year global partnership.
🌍 Real stories of innovation and impact — from saving rhinos through Connected Conservation to tackling the next generation of AI and energy challenges.
🚀 Lessons every leader can use — on trust, vulnerability, resilience, and why the strongest partnerships are built long before they're tested.

Thirty-five years later, the technology has changed. The world has changed. But the foundation remains the same: Trust. Partnership. People. Let's Make Shift Happen.

Beyond the Fiber - S1E4 - Voice of the Customer with Fidium Fiber

Tue, 09 Jun 2026 10:44:12 +0000

Beyond the Fiber - S1E4 - Voice of the Customer with Fidium Fiber by Cisco

Cisco Tech Stories - ep 35 - CCIE with a twist

Mon, 01 Jun 2026 05:33:46 +0000

In this episode, we interview Sheikh Habeebul Haq who is the first visually impaired engineer to ever pass the CCIE exam. He didn't ask for accomodations to pass his CCIE, he developped them and took the actual legit exam over two days. And what about you ?what's your excuse for not being a CCIE ? :-)

AI Insights - Ep.5: Forecasting Mental Health with ML, Deep Learning and LLMs

Fri, 29 May 2026 09:00:14 +0000

In this episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques are joined by Cisco’s Technical Leader in Machine Learning Engineering Leticia Fernandes to explore the groundbreaking study, "A Comparative Study of Traditional Machine Learning, Deep Learning, and Large Language Models for Mental Health Forecasting Using Smartphone Sensing Data," which evaluates how different AI architectures analyze complex smartphone behavioral data to predict future mental health states. The discussion delves into the intricacies of forecasting mental health changes using five years of data from the College Experience Sensing dataset, highlighting how deep learning models, particularly transformer architectures, outperform traditional machine learning and Large Language Models by effectively leveraging personalized user behavior to identify subtle anomalies that could signal declining mental health, while also addressing the challenges of data imbalance and the inherent limitations of LLMs in processing high-dimensional, non-textual temporal sequences. A special thank you to the researchers from The Singapore University of Technology and Design, that developed this month's paper. If you are interested in reading the paper yourself, please visit this link: https://arxiv.org/pdf/2601.03603

404 Script Not Found: My Friend Claude

Thu, 28 May 2026 18:53:08 +0000

This week’s episode starts with Ian’s birthday, a conversation about fitness age that quickly goes off the rails, and the very real realization that getting older is, honestly, kind of rude. From there, Kat and Ian dive into something they’ve both been curious about lately: Claude. Kat recently switched from ChatGPT and shares what’s actually been useful so far — from using Claude to organize her week and sort through newsletters to helping her think through work and spot gaps in her ideas. Along the way, they get into the bigger question underneath all of it: how do you use AI in a way that’s genuinely helpful, not just flashy? And when does knowing how to prompt well start to feel like a real skill in its own right? Want to learn about how Cisco is powering AI, check that out here: https://www.cisco.com/site/us/en/solutions/artificial-intelligence/index.html

Secure Hybrid Offices People Love | Tech Unscripted

Tue, 26 May 2026 14:00:06 +0000

Learn how experts are using AI, SASE, and data analytics to build a future-proof hybrid workplace. This Tech Unscripted episode explores how to balance technology, security, and the human element to create a truly productive workspace.

Cisco SE Talks: Conversation on AI, Cisco + CDW

Wed, 20 May 2026 22:11:32 +0000

Cisco SE Talks: Conversation on AI, Cisco + CDW by Cisco

Episode 9 - CDW

Wed, 20 May 2026 22:01:21 +0000

In this episode of Cisco SE Talks, we sit down with industry experts Joe Chenevey, AI Solutions Strategy Lead, and Cody Weaver, Cisco AI Team Lead from CDW to cut through the noise surrounding Artificial Intelligence. As AI moves from experimental "front-office" use cases to core IT infrastructure, organizations are facing a critical inflection point. Our panel explores the shifting landscape of AI integration, focusing on how businesses can move beyond the "demo" phase to achieve tangible, scalable results. We discuss the transition of AI ownership from lines of business to IT, the vital importance of security and governance in an era of "shadow AI," and why understanding the specific business problem is the only way to build a successful AI strategy. Whether you are looking to optimize your infrastructure or navigate the complexities of AI governance, this episode provides the practical context needed to stay ahead in an ever-changing technological landscape.

404 Script Not Found: We Love MFA!

Tue, 19 May 2026 14:39:03 +0000

Join Kat and Ian as they stumble through the basics of DRIP (yes, we finally figured it out!), share some questionable life advice for surviving a seven-hour meeting marathon, and geek out over why Multi-Factor Authentication (MFA) is the ultimate digital bodyguard. We’re breaking down the "something you know, have, and are" magic that blocks 99% of attacks, and why that extra verification step is actually your best friend, not a nuisance. Plus, Ian drops some secret lore about his past life building cybersecurity programs. Get your MFA ready, and let’s get into it! Check out Cisco's cybersecurity solutions (like MFA) for SMBs here: https://www.cisco.com/site/us/en/solutions/small-business/security/index.html

SHIFT HAPPENS: Ep. 36: Talking Shift - The Coach’s Playbook: Unlocking your Potential w/Sam Barcus

Tue, 19 May 2026 03:33:41 +0000

In this special edition Talking Shift episode, host Jeff Edwards sits down with executive coach and NewLeaf Partners International co-founder Sam Barcus — the trusted advisor behind many of Cisco’s most influential leaders. But this conversation is bigger than leadership coaching. It’s about the invisible ceilings that hold ambitious people back… the difference between performing and simply looking performative… and why the best leaders train more like elite athletes than corporate executives. From his early days at Texas Instruments and Price Waterhouse to helping shape consultative selling at IBM during one of the biggest transformations in tech history, Sam shares the experiences that shaped his coaching philosophy — one built on awareness, authenticity, curiosity, and relentless growth. Along the way, Jeff and Sam unpack: 🔥 Why high performers often become their own biggest obstacle 🧠 The power of a personal “brand promise” — and how it changes the way you show up ⚡ Why “what got you here won’t get you there” has never been more true in the age of AI 🤖 What executives are really wrestling with right now as AI reshapes work, leadership, and decision-making 💡 Why recovery, reflection, and curiosity may be the ultimate competitive advantages This episode is thoughtful, deeply human, and filled with practical wisdom for anyone trying to grow into the next version of themselves — whether you lead a global organization or are simply figuring out your next move. We are Talking Shift to make shift happen.

Is AI Ready for Healthcare? Real Talk from the Frontlines | Tech Unscripted

Tue, 12 May 2026 17:08:53 +0000

As hospitals move toward Automation and Smart Buildings, we explore how Integrated Technology is transforming the Patient Experience. We discuss the infrastructure required to make "Smart Hospitals" a reality.

What Complex Failure Modes at Anthropic and X Reveal

Mon, 11 May 2026 16:39:10 +0000

The Internet Report explores recent disruptions at Anthropic and X, analyzing how architectural differences and deployment cycles impact digital reliability. CHAPTERS 00:54 Anthropic's Claude: Three Early April Events 06:03 The Deployment Hypothesis 08:51 The Reliability Challenge for AI Services 11:24 A Pattern to Disruptions at X 12:45 Outage Trends: By the Numbers 17:59 Get in Touch For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q4_internetreport_q4fy26ep135_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/@theinternetreport_official

Beyond the Fiber - S1E3 - Tech Talk on AI with Jim Grubb

Fri, 08 May 2026 13:01:54 +0000

The Challenge: AI is fundamentally changing traffic patterns, operations, and customer expectations, exposing the limits of legacy network architectures built for static connectivity rather than intelligent, real-time automation. Service providers are now under pressure to scale AI-ready infrastructure, manage growing operational complexity, and deliver predictive, always-on customer experiences. The Solution: AI-ready networks require a new approach where the network becomes both the foundation for AI workloads and a rich source of real-time intelligence. In this Tech Talk on the Beyond the Fiber podcast, Jim Grubb explores how AI is driving autonomous operations, proactive assurance, and the transformation from reactive networks to intelligent, self-optimizing platforms.

404 Script Not Found: Bad Actors

Thu, 07 May 2026 21:32:07 +0000

We’re back to tech this week, and Ian and Kat are tackling a question that feels equal parts fascinating and mildly terrifying: how are bad actors using LLMs? From prompt injection attacks (Kat's really passionate about these) to phishing emails that sound way more convincing than they used to, they dig into the very real ways AI is changing the cybersecurity landscape—and why that matters for everyone (even you). Along the way, they get into their own AI habits, debate their LLMs of choice, and uncover the fact that Kat’s AI talks to her like a supportive best friend while Ian’s is… a little more buttoned up. They also talk through why these threats are getting harder to spot, how security teams are using AI too, and why good old-fashioned awareness still matters just as much as the technology. Spoiler: bad actors may be getting smarter, but your best defense is still a healthy dose of skepticism—and maybe reminding your parents not to click random Wells Fargo links. If you want to learn what products Cisco has to help with your own security set up, we got you covered: https://id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml

S7 E5: Talking AgenticOps and the evolution of artificial intelligence with Akshay Bhargava

Thu, 07 May 2026 14:39:08 +0000

AB sits down with Akshay Bhargava, Cisco's VP of Product Management, AI Software and Platform, to chat about AgenticOps, how Cisco is providing guardrails to keep AI safe, and the risks modern businesses face if they fail to adopt AI quickly.

S7 E5: Talking securing legacy networks in the AI era with Anthony Grieco and Eric Wenger

Tue, 05 May 2026 16:47:36 +0000

AB chats with Anthony Grieco, Cisco's SVP & Chief Security & Trust Officer, Security and Trust Organization. and Eric Wenger, Cisco's Senior Director, Technology Policy, Global Government Affairs, about how Cisco is revolutionizing product security by removing insecure protocols, updating defaults, and strengthening authentication across our portfolio.

AI Insights - Ep.4: Can AI Pick Stocks by Reading the News?

Tue, 05 May 2026 07:30:39 +0000

In this month’s episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques explore the evolving landscape of sentiment analysis with Cisco machine learning engineer Joan Rossello. The conversation centers on the research paper from Imperial College London, “FinDPO: Financial Sentiment Analysis for Algorithmic Trading Through Preference Optimization of LLMs,” which proposes a new way to train large language models to better interpret nuanced human language. By comparing output quality, this preference-based training improved generalization and helped models interpret complex financial language without relying on simple memorization. Additionally, the discussion explored how sentiment scores derived from model probabilities were used to rank companies based on the strength of their news coverage, yielding promising results. A special thank you to the team that developed this month's paper. If you are interested in reading the paper yourself, please visit this link: ⁠ https://arxiv.org/abs/2507.18417

SHIFT HAPPENS - EP.35: Listen. Learn. Act. Measure. Celebrate: A Leader’s Playbook w/Mario Castro

Tue, 05 May 2026 03:07:47 +0000

In this episode of Shift Happens, Jeff Edwards sits down with Mario Castro, the executive leading Cisco's $2B+ AI Infrastructure business, for a candid conversation on what it really takes to build AI that works at enterprise scale. Everyone is talking about AI. Far fewer are prepared for what it actually demands. Mario breaks through the noise to explain why successful AI adoption has very little to do with flashy demos-and everything to do with infrastructure, security, readiness, and execution. From building what he calls a Secure AI Factory to helping organizations shift from experimentation to measurable outcomes, Mario shares the lessons leaders need now if they want to stay competitive. Why listen: 🚀 The AI Readiness Gap - Mario explains why many organizations are still underprepared for enterprise AI and what separates the builders from the observers. 🛡️ Why Secure AI Matters - Learn why infrastructure, trust, and security are becoming the non-negotiable foundation for every serious AI strategy. 📈 From Experiment to Impact - Hear how businesses can move beyond AI pilots and start driving real operational and revenue value. Mario also shares the leadership framework that has guided him through every major technology shift of the last three decades: Listen. Learn. Act. Measure. Celebrate. It's practical, proven, and especially relevant as organizations navigate today's AI acceleration. Because AI isn't just about moving fast-it's about building something that lasts. Let's Make Shift Happen.

404 Script Not Found: Unicorns

Mon, 04 May 2026 19:14:42 +0000

Ian finally finished his book, so naturally it is time to deep dive into it... "Be the Unicorn" by William Vanderbloemen, exploring what it truly means to be a unicorn at work—the rare, top-performing individual who goes beyond their job description. Ian and Kat unpack several of the habits that set unicorns apart, such as being highly responsive (even when you don’t have all the answers). The hosts share candid stories from their own experiences, including the importance of seeking feedback, building relationships, and staying curious. Along the way, they discuss how trust and communication underpin many of these traits and reflect on the balance between work ethic and personal priorities. Expect plenty of laughs, real-world examples, and the usual commentary from Ian’s dogs. Whether you’re aiming to level up your leadership skills or just curious about what makes a unicorn tick, this episode will help you stand out without trying too hard. As always...give us a click: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-b27a5c1e52-tab

Cisco Tech Stories - 34 - Kubernetes Networking : the new fabric ?

Fri, 01 May 2026 04:18:37 +0000

In this episode, we interview Marcos Hernandez who tell us about the Isovalent products and integration. From Live Protect, to Cilium which allows kubernetes container networking with the same level of abstraction, mobility and security as fabric networking.

Inside HSBC: AI & Data Sovereignty |Tech Unscripted

Tue, 28 Apr 2026 12:45:33 +0000

When you see new tech, the first questions are often about safety and control. The focus should be on building critical infrastructure that doesn't just look "shiny" but actually addresses cybersecurity and scalability needs. Learn how to solve the problems of today while preparing for the future.

SHIFT HAPPENS - EP.34: The Human API: Why Trust Still Wins w/Kevin Brown

Tue, 28 Apr 2026 04:00:43 +0000

In this episode of Shift Happens, Jeff Edwards sits down with Kevin Brown, VP of Partner Management at Insight, to unpack what it really takes to build durable partnerships in one of the most disruptive moments in IT history. With a career shaped by crisis management at RSA, ecosystem design at Vectra, and years of deep collaboration with Cisco, Kevin shares why trust—not transactions—is still the ultimate differentiator. From his candid perspective on The Cisco 360 Partner Program to Insight’s bold pivot toward becoming an AI-first solutions integrator, this conversation explores how the best partners are shifting from simply moving product to architecting long-term business outcomes. Along the way, Kevin reveals his practical framework for evaluating partner investments, why “human APIs” matter more than automated portals, and how Cisco + Insight may be sitting on one of the biggest growth opportunities in modern IT—if they execute it right. Why Listen: •🚀 Hear how top partners are evaluating AI, data readiness, and ecosystem bets—and why the old fulfillment model is no longer enough. •🤝 Learn why foundational trust and the “Batphone” still matter in an era obsessed with automation, tickets, and digital workflows. •💡 Get Kevin Brown’s real-world playbook for doubling partner growth by focusing on outcomes, human infrastructure, and long-term customer success. Shift Happens is where partner strategy, leadership perspective, and industry transformation collide—because in tech, standing still is never an option. Let’s make Shift Happen

404 Script Not Found: Kat is Emotionally Intelligent

Thu, 23 Apr 2026 18:11:09 +0000

Kat is back, and immediately finds a mystery pair of sunglasses to derail us. Ian then somehow turns seeing 11:11 into a segue about emotional intelligence. It’s a chaotic start. Then we get into what we actually meant to talk about: why emotional intelligence matters at work, and how much of it comes down to self-awareness. Kat brings MBA-class receipts, Ian reflects on how badly young-20s Ian handled feedback, and together they unpack the biases that shape how we lead, hire, and work with other people. From the halo effect and similarity bias to a live on-air diagnosis of Ian’s fundamental attribution error, this episode is equal parts leadership conversation, workplace reality check, and accidental therapy session. Spoiler: emotional intelligence won’t solve everything, but it can make you a lot better at your job. If you liked this, like us, or just enjoy Cisco...check us out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html

Why Localized Failures Go Global

Mon, 20 Apr 2026 21:02:25 +0000

The Internet Report examines the April 2 Microsoft 365 service disruption, an Outlook issue aboard Artemis II, and what these events reveal about critical paths within enterprise architecture. ——— CHAPTERS 00:54 Anatomy of the Microsoft 365 Disruption 02:52 What the Failure Pattern Shows 03:41 Mitigation vs. Resolution 04:58 Outlook Issues on Artemis II: Coincidence? 08:11 Takeaways for NetOps 10:18 Outage Trends: By the Numbers 13:24 Get in Touch For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep134_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/@theinternetreport_official

404 Script Not Found: Negotiation Tactics

Fri, 17 Apr 2026 15:46:42 +0000

Ian and THE Sammy Brenner are back, and Sammy has officially negotiated her way into the co-chair seat for this week’s episode. We’re ditching the usual format to get into the nitty-gritty of the "art of the ask." Sammy shares her journey from "begging" to co-hosting, while Ian reflects on his own early-career lessons and the realization that if you don't ask, you simply won't get. Beyond the banter, we dive deep into the tactical side of career growth. We’re breaking down how to research your worth, why you should never be the first to drop a number, and the secret power of the pause. Whether you’re staring down a new job offer or prepping for a promotion cycle, we’re sharing the strategies—and the stories—to help you stop leaving money on the table. While we miss Kat this week, you won't want to miss this one. Tune in now!

Beyond the Fiber - S1E2 - Voice of the Customer with Lumen

Thu, 16 Apr 2026 13:28:34 +0000

The Challenge: Service Providers are facing a dual pressure: exploding bandwidth demands from AI/ML workloads and the critical need to reduce cost-per-bit. Traditional hub-and-spoke architectures can no longer keep up. Francis will pull back the curtain on how Lumen is transforming its metro and long-haul networks using Cisco Routed Optical Networking. In this session, we will explore: •Architectural Evolution: Moving from legacy transport to a converged, flat IP+Optical layer. •Scaling for AI: How Lumen is deploying 400G/800G to support massive Data Center Interconnect (DCI) demands. •Operational Efficiency: Practical insights on automating multi-layer provisioning to speed up time-to-service.

SHIFT HAPPENS: EP. 33: Its not about the Peak, its about the Rebound w/Amy Bahlo

Tue, 14 Apr 2026 11:48:23 +0000

20 years. One company. Zero shortcuts. In this episode of Shift Happens, Jeff Edwards sits down with Amy Bahlo who didn’t join Cisco for the brand—she joined for a September start date so she could spend one more summer at a camp that mattered to her. Two decades later, she’s leading one of Cisco’s most strategic global partnerships, driving $80M in co-sell with Microsoft and now scaling that motion globally with Google. This episode isn’t just about big numbers—it’s about what actually builds a career that lasts. Amy gets real about the moments that didn’t go her way—and why missing a role she knew was hers became the catalyst for something bigger 💥 rethink setbacks. She shares how owning outcomes, seeking hard feedback, and staying relentlessly coachable became her edge 🚀 grow faster (and smarter). And she breaks down how co-sell and cloud marketplaces are opening entirely new paths to win 🌱 tap into where the real growth is happening. Her mindset is simple—and powerful: it’s not about the peak, it’s about the rebound.

Accessing Health with Data: Mercy Ships & Milton Keynes | Tech Unscripted

Tue, 14 Apr 2026 05:56:07 +0000

How are Mercy Ships and Milton Keynes Hospital using data collection to transform accessing health? In this episode of Tech Unscripted, we explore the future of Tech for Healthcare and its role in improving global patient outcomes. Join us as we sit down with Grady Nichols from Mercy Ships and Ollie Chandler from Milton Keynes University Hospital to discuss how cutting-edge technology is bridging the gap in underserved regions and optimizing clinical decision-making.

404 Script Not Found: AI Agents

Thu, 09 Apr 2026 12:42:03 +0000

Happy (belated) one-year anniversary to the pod! To celebrate, Ian is looking forward to reliving 2016 with The Chainsmokers at Cisco Live, and Kat is building an army of AI agents to do her job for her. We're breaking down the actual difference between a regular chatbot and an autonomous AI agent, and debating whether outsourcing your life to a virtual Board of Directors makes you lazy or just a genius. From setting up agents in Webex's AI Agent Studio to managing your new digital employees, we have your AI strategy covered (we think). Guys...it's been a year. If you haven't given us a click, this is your sign: https://www.cisco.com/site/us/en/solutions/small-business/index.html

SHIFT HAPPENS-EP.32: Feedback is a Gift - But you have to Open It w/Gary Wolfson

Tue, 07 Apr 2026 03:54:21 +0000

In the latest episode of Shift Happens, Jeff sits down with Gary Wolfson, Director of Global Partner Communities at Cisco, for a behind-the-scenes look at what it really took to co-design The Cisco 360 Partner Program—not just in theory, but in practice. This isn’t just a story about partner programs—it’s a masterclass in trust. Gary breaks down the difference between listening and hearing (and why partners know instantly which one you’re doing), and introduces a simple but powerful framework: listen → interpret → act → be accountable. Sounds simple… until you try to do it at global scale, across thousands of partners, in the middle of massive change. What unfolds is a story of courage, vulnerability, and consistency—where trust wasn’t built through words, but through action, rhythm, and follow-through. From early skepticism in Dublin to confidence at Partner Summit, this episode captures the real shift: when feedback stops being a checkbox and becomes your identity. Why listen: •🎯 Learn the 3-part framework that turns feedback into real action (and trust) •🤝 Understand why “listening vs. hearing” is the difference between credibility… and noise •🚀 See how co-design, done right, becomes a true competitive differentiator—not just a buzzword Let’s make shift happen #CiscoShiftHappensPodcast

When the Cloud Goes Down: Unpacking Recent SaaS Disruptions

Mon, 06 Apr 2026 17:52:47 +0000

The Internet Report podcast explores the telemetry behind recent SaaS disruptions to reveal how NetOps leaders can regain control of business continuity during an outage. ——— CHAPTERS 00:10 Intro 00:52 Cloudflare 08:38 Salesforce 13:27 Outage Trends: By the Numbers 15:34 Get in Touch ——— Explore the Cloudflare and Salesforce outages further in the ThousandEyes platform (no login required): - Cloudflare: https://apfjyufeawshlcxbsvhsicakwoupobbf.share.thousandeyes.com/internet-insights/views/?roundId=1771612800&metric=interfaces&scenarioId=outageTraffic&filters=N4IgZglgNgLgpgJwM4gFygIYActQgYwxggHsA7AERIFsMIyAVDAczQG0BdAGhG1wKKkyAeQCuMFnADK%2BEljjsQAQQBiKgKIBhBuooB9HVIZ7hAJT0BJAHJ7NShkoAywgOIhuvJGXYBGAMwBAKxcAEwADACcIQAsIR4wCBhgkPhiEszSsvKKqhraugbqRibm1rb2Tq7uAL7VQA - Salesforce: https://awzppfpqlujxnslfkbxhmhbdtpkugkks.share.thousandeyes.com/network-app-synthetics/views/?testId=8329769&startTime=1773723600&detailId=map&metrics=httpAvailability&timelineWindow=1773702000,1773744000&prefixId=13533839   For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep133_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/@theinternetreport_official

404 Script Not Found: What’s Your Personal Brand?

Thu, 02 Apr 2026 16:07:40 +0000

We jump right in by asking a deceptively simple question: do you have a personal brand, and if so...what is it? That quickly turns into Kat and Ian accidentally hyping each other up, questioning their professional identities, and landing on the idea that being good at work starts with being a good human. Ian explains why he’s sending out 360 feedback surveys “because he’s insecure,” while Kat defends her commitment to being on time (something Ian can't comment on...) Then we get into actual tips: how personal brands are built day by day. From accountability and consistency to perception and reputation, this episode is all about how people experience you at work — and why that matters more than ever in a virtual world. If you found this insightful, funny, or just like us...give us a click to keep the show funded! https://www.cisco.com/site/us/en/solutions/small-business/index.html

Cisco Tech Stories - ep 33 - The Rice and Shine of eBPF

Wed, 01 Apr 2026 04:58:55 +0000

In this episode, we interview Liz Rice, a contributor to eBPF. She tells us what this technology means for the linux kernel but also for future security app, for kernel observability and last but not least for container networking. A technology so good it's even coming to Windows.

AI for Retail: Boost Sales with Predictive Data Analytics | Tech Unscripted

Tue, 31 Mar 2026 13:40:29 +0000

Unlock AI for Retail and Predictive data analytics success with Samsoe Samsoe and Cisco Meraki. In this episode of Tech Unscripted, Bryan Jones (SVP, Cisco) sits down with Simeon Solarsky, Head of IT and Operations at Samsoe Samsoe, to explore how to bridge the gap between online presence and brick-and-mortar stores. We dive deep into how leveraging Predictive data analytics and modern infrastructure like Wi-Fi 7 can turn IT from a cost center into a powerful engine for growth.

SHIFT HAPPENS EP.31 - Talking Shift: Stop Presenting. Start Connecting w/Ari Butler

Mon, 30 Mar 2026 23:08:06 +0000

In this special edition of Shift Happens: Talking Shift, Jeff Edwards sits down with Ari Butler, founder of AB3 Communications, to unpack a powerful tension in today’s workplace: how you can be more productive than ever… and trusted less at the same time. From his roots in theater to advising leaders across companies like Cisco, Google Cloud, and Goldman Sachs, Ari brings a unique perspective: leadership isn’t just strategy—it’s a creative, performative act. And every interaction? It’s either building trust… or quietly eroding it. We explore what most leaders get wrong—focusing on what they want to say instead of what others need to hear—and why the best communicators don’t just inform… they move people to act. 💡 Why Listen: •🤖 Close the AI trust gap—learn how to stay human in an AI-powered world •🎭 Rehearse vs. practice—unlock better outcomes by staying in “rehearsal mode” longer •🎯 Prepare for impact—shift from showcasing intelligence to driving real action If you’ve ever left a meeting thinking “that didn’t land…”—this conversation will change how you show up. Because in the end, it’s not just what you say… it’s how it lands.

404 Script Not Found: Life Hacks

Thu, 26 Mar 2026 20:29:30 +0000

A prompt from former guest Brad Oliver sparks this week’s conversation as Kat and Ian swap their favorite life hacks — from AI-powered routines to everyday habits that (mostly) keep things on track. Kat shares her go-to method for turning a packed morning into a time-blocked, lock-screen-ready game plan (truly, you should steal this), while Ian brings ideas on using AI as a personal coach for growth, productivity, and even wellness. They also get into practical strategies like the two-minute rule, quick-start momentum tricks, journaling habits, and small upgrades that make a big difference. Along the way, they touch on discipline, habit stacking, why being on time is harder than it should be (at least for Ian), and a simple relationship tip that can change how you show up for others. A mix of useful ideas, honest moments, and a few habits still in progress. Another life hack: buying Cisco products for your small or medium business. Check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-9da71fbd27-item-1288c79d71-tab

AI Insights - Ep.3: Rethinking AI Performance Metrics

Thu, 26 Mar 2026 14:30:55 +0000

In the latest episode of the Cisco AI Insights podcast, hosts Rafael Herrera and Sonia Marques are joined by Dr. Catarina Carvalho, a Cisco leader in machine learning engineering. Together, they unpack the complex academic paper " Multi-Crit: Benchmarking Multimodal Judges on Pluralistic Criteria-Following," developed by researchers from the University of Maryland and the University of Waterloo. As the industry moves toward more reliable multimodal models, traditional pass-or-fail evaluation is no longer sufficient. This paper introduces a hierarchical framework that uses "LLM-as-a-judge" to evaluate outputs across five distinct criteria: visual grounding, logical coherence, factuality, reflection, and conciseness. Dr. Carvalho guides the discussion through the nuances of this "judge of judges" approach, exploring why human alignment remains the gold standard even as we automate evaluation processes. A special thank you to the teams at both The University of Waterloo and The University of Maryland, College Park, for developing this month's paper. If you are interested in reading the paper yourself, please visit this link: https://arxiv.org/pdf/2511.21662.

SHIFT HAPPENS EP.30 - Pack the Parachute w/Stacy Betts

Tue, 24 Mar 2026 04:23:08 +0000

30 episodes… already?! 🎙️ And this one hits different. Jeff sits down with Stacy Betts—VP leading Splunk’s Americas Partner Sales—to unpack a career that spans from the early days of the internet to the frontlines of AI transformation. But this isn’t just about strategy or a $28B acquisition… it’s about leadership that lasts. From not knowing what the “internet” was in 1994 to helping shape one of Cisco’s most important moves, Stacy brings a rare perspective—and even rarer humility. Along the way, he shares unforgettable stories, powerful frameworks, and the kind of quotes you’ll carry with you long after the episode ends. And one idea you won’t forget: Who’s packing your parachute? Listen if you want to: 🔍 Rethink leadership through the lens of purpose, gratitude, and action 🤖 Understand where Cisco + Splunk + partners are headed in the AI era 💟 Walk away with stories and frameworks you’ll actually use (and repeat) 30 episodes in—and this is what it’s all about. Let’s make shift happen #CiscoShiftHappensPodcast

S7 E3: Talking security innovations in the age of AI, the intersection of creativity and tech, and more with Tom Gillis

Fri, 20 Mar 2026 18:59:54 +0000

AB sits down with Tom Gillis, Cisco’s SVP and GM, Infrastructure & Security Group, to explore the crucial role security plays in the ever-changing AI landscape.

404 Script Not Found: The Car Crash

Thu, 19 Mar 2026 17:22:25 +0000

Ian and Kat are back with a "yin and yang" week of personal chaos and professional growth. Kat recounts the harrowing story of her recent hit-and-run—including a very embarrassing realization about her side-view mirror—and shares how she managed to keep her cool (and her work schedule) on track. Beyond the road drama, Kat dives into her experience at a women’s-only C-suite event, discussing the power of intimate networking, the future of AI in the workplace, and the importance of Cisco showing up in non-traditional spaces. Ian and Kat also get real about the "triangle of life"—balancing fitness, money, and sanity—and why sometimes, you just have to give yourself a break. Tune in for an episode full of personal anecdotes, leadership insights, and a reminder that even when things (or cars) get hit, the show must go on. Since we didn't talk (much) Cisco this week, PLEASE give us a click here: https://id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml

SHIFT HAPPENS-EP 29: The Architecture of Partner Value w/Brian Overmeyer

Tue, 17 Mar 2026 04:11:28 +0000

What does it really take to redesign one of the most influential partner programs in the tech industry? In this episode of Shift Happens, Jeff Edwards sits down with Brian Overmeyer, Director of Partner Strategy and Programs at Cisco, to go behind the scenes of The Cisco 360 Partner Program. With a background in industrial-organizational psychology and more than two decades shaping Cisco’s partner ecosystem, Brian shares how programs are more than incentives—they’re roadmaps that guide behavior, reward value, and help partners grow alongside Cisco. From the legacy of Cisco’s Gold program to a new model built around customer outcomes, platform value, and partner co-design, this conversation explores the strategy, complexity, and trust required to evolve a program that supports tens of thousands of partners around the world. Why listen: •🔧 The inside story behind The Cisco 360 Partner Program •🧠 How behavioral science shapes partner strategy and incentives •🤝 Why partner co-design was critical to getting this transformation right And as always… let’s make shift happen. 🚀 #CiscoShiftHappensPodcast

Beyond the Fiber - S1E1 - Tech Talk on X-Haul with Waris Sagheer

Thu, 12 Mar 2026 21:04:37 +0000

Unified Networking Architecture: Find out how X-Haul consolidates fronthaul, midhaul, and backhaul into a single, software-defined transport platform, and enables seamless 5G deployment across diverse topologies. AI-Drive Automation and Optimization: Learn to reduce operational expenses by up to 40% while improving service reliability. Future-Ready Scalability: Dive deep into how this technology supports emerging applications requiring ultra-low latency and massive bandwidth.

Inside Distributed Monitoring Infrastructures in Network Management

Thu, 12 Mar 2026 20:22:17 +0000

Visibility from diverse networks can help uncover blind spots to detect regional issues and invisible failures impacting end users. In this episode, you’ll hear first-hand insights on the operational challenges and technical strategies involved in building, validating, and expanding a global monitoring infrastructure. ——— CHAPTERS 00:00 Intro 03:21 Why Multi-location Monitoring Matters 06:48 Agent Management and Operational Challenges 14:16 Debugging Methodologies and Validation Processes 19:07 Getting the Most from Vendor Collaboration 24:16 Internet Misconceptions and Considerations 25:22 Notable Operational Outcomes ——— For additional insights, check out the links below: Cloud Agents: The Big Picture To Getting the Best Picture: https://www.thousandeyes.com/blog/cloud-agents-big-picture-best-picture?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep132_podcast The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep132_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/@theinternetreport_official

404 Script Not Found: Spring Cleaning

Thu, 12 Mar 2026 16:55:29 +0000

Happy spring cleaning time! We're cleaning house with this episode. Enjoy some behind-the-scenes recordings from 404 over the last few months! If you haven’t already, and you want to keep these BTS episodes coming, check out Cisco’s solutions for small and medium businesses: https://www.cisco.com/site/us/en/solutions/small-business/index.html

SHIFT HAPPENS EP.28: Talking Shift: Who are you without the title?

Tue, 10 Mar 2026 04:00:46 +0000

Jeff Edwards sits down with Rebecca Leach—former Cisco and AppDynamics leader turned executive coach and founder of Growth Road, an executive coaching practice focused on helping leaders navigate change with clarity, confidence, and connection. After nearly two decades in tech leadership, Rebecca reached a pivotal moment: stay in the familiar rhythm of corporate success, or step into ambiguity and redefine what leadership—and identity—really meant. What followed wasn’t just a career transition. It became the foundation for Growth Road, where Rebecca now helps leaders grow through the same kinds of shifts she experienced herself. In this candid conversation, Rebecca shares the emotions behind leaving a long, successful corporate career, the courage it takes to embrace uncertainty, and the lessons leaders can carry forward when the path ahead isn’t clear. Why listen: •⚡ The hidden risk of tying your identity to your title •🔄 Why career growth isn’t always “up and to the right” •🧭 How leaders navigate ambiguity and reinvent themselves If you’ve ever faced a career crossroads—or wondered who you are beyond the role you hold—this conversation will resonate.

S7 E2: Talking the role of partnerships in the AI era, the Cisco 360 Partner Program, and how tech alliances drive business success, with Tim Coogan

Thu, 05 Mar 2026 20:49:44 +0000

AB sits down with Tim Coogan, Cisco’s SVP, Global Partner Sales, for a fun chat about the important role partners play to drive positive business outcomes. From partnering in the AI era to the link between sales and partnerships, this informative conversation highlights why it’s critical for business to cultivate a powerful partner ecosystem.

SHIFT HAPPENS EP.27: Talking Shift - Culture Happens One on One

Tue, 03 Mar 2026 04:00:20 +0000

In this special edition of Shift Happens — Talking Shift, host Jeff Edwards sits down with Jon Sanchez, Founder & CEO of Team Performance Institute, to unpack a simple truth: leadership isn’t about managing projects — it’s about developing people. Drawing on Jon’s background at the United States Naval Academy and in SEAL training, they explore why the most powerful leadership tool isn’t a strategy deck — it’s the 1:1 conversation. They break down why culture is built in personal interactions, why accountability strengthens relationships, and why performance follows connection. Why Listen 🤝 Master the 1:1 as your most important leadership tool 🧠 Prioritize people over tasks and watch performance rise 🌱 Build trust daily through intentional conversations If you’re navigating big shifts, this conversation will reset how you think about leadership. Let’s make shift happen. Listen on Spotify – Apple Podcasts - Soundcloud

Cisco Tech Stories - ep 32 - Open Source Pizza Boxes in the DC

Sun, 01 Mar 2026 01:19:00 +0000

In this episode, we interview Jean Christophe Rode, principal engineer working in the IOS-XR engineering team. He also specalizes in SONIC support. He explains how this open source operating system is gaining ground and what are the difference with Cisco proprietary IOS-XR. No blue Hedgehogs are mentioned in this episode

404 Script Not Found: Field Marketing

Thu, 26 Feb 2026 15:27:48 +0000

Ian’s out, Carina’s in (for a week) — and somehow 404 is both nicer and more organized? In this week’s episode, Kat is joined by her best friend in marketing, Carina Barreto for a very real and relatable deep dive into life in field marketing. From partner strategy and demand gen to why events are way more than just catering and a PowerPoint, the two unpack what actually makes a customer say “yes” — and why experiential marketing is the way. They also get into the unspoken truth of the role: sales is your best friend (like, 80% of your calendar kind of best friend), the art of saying yes before you earn the right to say no, and how building internal advocates can make or break your success. Along the way, expect tangents on MBA survival, women-focused executive events, and the eternal question of what sounds better than just staying home? No Ian this week, but don’t worry — Kat and Carina still manage to get their jokes in just like he's there. If you like the show, give us a click to keep the funding coming: id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml

AI Insights – EP.2: Unlocking Cost-Effective AI with Small Language Models

Thu, 26 Feb 2026 14:00:30 +0000

In the latest episode of the Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques welcome Cisco AI operations engineer James Tidd for a discussion on the world of small language models (SLMs) and the evolution of efficient AI inference. Together, they unravel the complexities behind “Fast Inference from Transformers via Speculative Decoding,” a groundbreaking paper from Google that explores how smaller draft models can speed up large language model predictions while maintaining accuracy. James shares his hands-on experience experimenting with the technique, leveraging knowledge distillation and speculative execution. The trio also discusses the potential of this approach to optimize AI, reduce power consumption and costs, and help businesses of all sizes get more out of existing hardware. A special thank you to Google’s AI team for developing this month's paper. If you are interested in reading the paper yourself, please visit this link: https://research.google/blog/looking-back-at-speculative-decoding/.

Cisco SE Talks: AI in Manufacturing with Sentinel

Wed, 25 Feb 2026 02:37:12 +0000

Cisco SE Talks: AI in Manufacturing with Sentinel- Episode 8 is LIVE! In this episode of Cisco SE Talks, we dive deep into the practical applications of AI with many of our manufacturing customers. We’re thrilled to also bring in Bob Keblusek – Chief Innovation and Technology Office at Sentinel and Richard Sonnen, Director of AI Innovation and Matt LeMasters, Cisco SE as we talk through customer pain points and challenges specific to manufacturing and true partnership with Cisco. As part of the discussion – we also discuss how Cloud with AI can sometime be the easy button, but often comes with Security challenges and ultimate cost restraints. Join us for this jam-packed session – we’re Cisco SEs lead the way! Watch the full episode now: https://www.youtube.com/watch?v=UGoNjF93Mxo

S7 E1: Talking sovereign critical infrastructure, AI, and the EMEA Moment with Gordon Thomson

Tue, 24 Feb 2026 12:44:06 +0000

AB sits down with Gordon Thomson, Cisco’s SVP EMEA Sales and EMEA President, for a great talk about The EMEA Moment, sovereign critical infrastructure, and how AI is a tool that is helping unlock human potential.

SHIFT HAPPENS EP.26: Identity at the Edge of Change w/Jon Sanchez - Part 1

Tue, 24 Feb 2026 03:19:25 +0000

What does it really take to lead through massive change? In this special edition episode: Talking Shift, we explore the human side of transformation — in the middle of the biggest partner evolution in 25+ years: The Cisco 360 Partner Program. But this conversation goes deeper than programs. Jeff Edwards sits with Jon Sanchez, Founder and CEO of Team Performance Institute, to unpack… why change is so hard? Because it challenges identity. Because leaders move faster than their teams. Because we expect adoption without allowing the process. This episode is about failing forward, becoming a beginner again, and leading with empathy through uncertainty. 🚀 Why listen? •A powerful lens on identity — and why change feels personal •Practical insight on guiding teams through transformation •A reminder that growth requires awareness, not perfection If you’re navigating change in your role, your team, or your business — this one’s for you. Let’s keep Talking Shift.

S6 E12: Talking the role of a tech analyst, trends and innovations, and why the network is critical, with Zeus Kerravala

Mon, 23 Feb 2026 18:33:04 +0000

AB sits down with Zeus Kerravala, founder of ZK Research and a leading technology industry analyst, for a great conversation on the role analysts play in the world of tech, trends and innovations related to AI infrastructure, why the network is critical to AI workloads, and more.

S6 E11: Talking people, policy, and purpose, and how Cisco is empowering employees in the AI era, with Fran Katsoudas

Mon, 23 Feb 2026 17:48:47 +0000

Fran Katsoudas, Cisco's EVP and Chief People, Policy & Purpose Officer, discusses her 29-year Cisco journey and shares insights on AI’s workplace impact.

S6 E10: Talking CX and how AI is revolutionizing customer engagement and operational efficiency, with Carlos Pereira

Mon, 23 Feb 2026 16:44:29 +0000

Carlos Pereira, Cisco Fellow & CX Chief Architect, discusses real AI adoption challenges/opportunities, and why Cisco is the trusted AI partner for businesses.

404 Script Not Found: Business School

Thu, 19 Feb 2026 18:55:33 +0000

Kat enters her MBA era and quickly learns that going back to school with a full-time job is less glow-up and more calendar Tetris, midnight accounting homework, and life choices made over coffee and mild panic. We get into the real reason she chose to go back to school, and the career pivot logic before the conversation turns to time management, burnout, and the very real kitchen-counter study sessions. Kat shares insights into the cost (financial and other...), tradeoffs, and the networking perks of being in an executive program. Ian does his best to avoid sounding like Michael Scott as he asks questions throughout. An honest, slightly chaotic look at balancing work, school, and real life—plus why going back to class hits differently when you actually chose to be there. If you like the show, and want us to keep our jobs, give us a click here: https://www.cisco.com/site/us/en/solutions/small-business/index.html Thanks, Kowalski!

SHIFT HAPPENS - EP.25: The Power (and Risk) of How You Tell the Story

Tue, 17 Feb 2026 04:30:35 +0000

What if the real competitive advantage isn’t the technology—but the story you tell about it? In this episode of Shift Happens, Jeff Edwards sits down with Jason Marks, CEO of Techrategy and LEAD Above, to explore why storytelling—not specs—is what actually wins in tech. From simplifying complex platforms to making AI readiness feel practical (not risky), this conversation breaks down how the One Cisco story drives clarity, trust, and better outcomes when it’s told well. 💡 Why listen: •🎯 Outcomes beat features—here’s how that changes buying decisions •🧠 The right story de-risks AI and future investments •💰 Partners win bigger, more durable deals with a cohesive platform narrative If you sell, design, or influence technology decisions, this episode shows how to turn complexity into clarity—and stories into results.

404 Script Not Found: Managing Up

Thu, 12 Feb 2026 13:48:39 +0000

We’re talking “managing up” today—yes, that elusive art of keeping your boss in the loop (without sounding like you’re bragging or, you know, a robot). Kat and Ian break down what it really means to make your boss’s life easier, from running those infamous one-on-ones to knowing when to say “no, but here’s a solution.” Along the way, we tackle the big questions: Can a yellow sweater actually help you survive February? Is it possible to be strategic and human? And why is it so hard to talk about your own wins without feeling icky? Spoiler: We don’t have it all figured out, but we’ve got stories, hacks, and plenty of self-deprecating humor (plus a cameo from Ian’s dogs). If you haven’t already, and you want to keep these half-baked insights coming, check out Cisco’s solutions for small and medium businesses: https://www.cisco.com/site/us/en/solutions/small-business/index.html

The New Realities of Data Sovereignty

Wed, 11 Feb 2026 07:28:14 +0000

Digital information is constantly in motion, crossing borders and jurisdictions. Learn about the current dynamics around data sovereignty and the importance of understanding the path your data takes. CHAPTERS 00:00 Intro 03:38 Data in Flight 06:52 Consideration Factors for Data Paths 10:17 Failover Considerations 12:13 On Encryption and Quantum Computing 13:57 How AI Adds Complexity to Data Sovereignty 16:17 Key Takeaways For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep131_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or, follow us on LinkedIn or X:. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from recent weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw

SHIFT HAPPENS - EP.24: Stop Marketing to People. Start Talking to Them w/Bryan Jones

Tue, 10 Feb 2026 04:37:54 +0000

🚀 What if the future of marketing isn’t campaigns—but conversations? Jeff Edwards sits down with Bryan Jones, SVP of Global Revenue Field & Partner Marketing at Cisco, to unpack a core belief behind The Cisco 360 Partner Program: stop marketing to people and start talking with them. From simplifying how partners go to market, to increasing velocity with less friction, to turning marketing into a true force multiplier, this episode gets real about what actually drives pipeline and long-term customer value. Why listen: • How The Cisco 360 Partner Program shifts marketing from campaigns to human connection • What it really takes to move partner marketing from good to great—with speed and simplicity • How partners can amplify differentiation, generate pipeline, and prove real business impact Ready to make Shift Happen?

404 Script Not Found: Lying About Microsoft Office Proficiency

Thu, 05 Feb 2026 14:24:17 +0000

Ian and Kat are back and talking things they think they are better at than they actually are...both skiing and the Microsoft Office Suite. From concatenating cells in Excel to creating works of art in PowerPoint, we delve into the products that every single person in the corporate world uses every day and where are our gaps are. Ian gives tricks to help fake it until you make it in Excel, Kat may be the world's foremost Word user (at least in her own mind), and they both then brag about flex their PowerPoint and OneNote skills. We then talk about how AI is being integrated into everyday tools, AND even talk about how Microsoft Teams runs on Cisco's collaboration endpoints (have to keep the bosses happy with the product pitch)! Also, you should just use Webex. It's the best. And secure. If you want to learn more about Webex, check it out here: www.webex.com

SHIFT HAPPENS-EP.23: The Economics of Partner Profitability w/John Roger

Tue, 03 Feb 2026 02:55:49 +0000

What if growth isn’t the problem—revenue quality is? This is the moment before the Shift. Jeff Edwards sat down with John Roger, Founder and Managing Partner of Southern Technology Partners, around the holidays to break down the real economics behind partner success. From recurring revenue and managed services to lifecycle engagement and the Cisco 360 Partner Program – on the heels of its launch, this episode gets straight to what actually drives predictable, durable profitability. Why listen 👇 •💰 Why not all revenue is created equal—and what to prioritize instead •🔁 How recurring services reduce risk and fuel long-term growth •📈 What top partners do differently to scale without chaos Less theory. More truth. Real-world partner lessons you can act on now to make Shift Happen!

Cisco Tech Stories - ep 31 - Hardening the core with resilient infrastructure

Sun, 01 Feb 2026 08:02:48 +0000

In this episode , Tristan takes us through a tour of what Cisco is doing to make all network devices more secure, not just the new products. Security concerns are not just about security vulnerabilities, your base configuration has the biggest impact actually ... Resilient Infrastructure overview: ⁠https://www.cisco.com/c/en/us/about/trust-center/resilient-infrastructure.html#~overview⁠ Feature Deprecation details: ⁠https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-resilient-infrastructure-feature-deprecation-and-removal-details.pdf⁠ Alternatives: ⁠https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-infrastructure-resilience-feature-removal-and-suggested-alternatives.pdf⁠ Additional links on threat landscape in 2026: ⁠https://blogs.cisco.com/news/doubling-down-on-resilient-infrastructure⁠ ⁠https://blog.talosintelligence.com/salt-typhoon-analysis/⁠

404 Script Not Found: Partner Programs

Thu, 29 Jan 2026 16:45:32 +0000

Kat and Ian are back—and this time, they’ve brought in Steve Guillman, Cisco’s US Distribution Partner Sales Leader and the mastermind behind (joking) Cisco's new partner program, Cisco 360. Together, they unpack what partner programs are, why we should care and the buzz around Cisco’s big partner program update, tossing out the jargon and serving up the real story (we think). Curious why Cisco decided to revamp a 25-year-old program? Wondering if all this change is actually a good thing? Steve lays it all out—from why partners should care, to how Cisco 360 is designed to reward partners for the awesome work they’re already doing (yes, there’s a little math, but we promise it’s worth it). You’ll get honest takes, a couple of groan-worthy analogies (grocery stores, anyone?), and the kind of channel banter that only comes from years in the trenches. If you’ve ever wondered what really goes on behind the scenes with Cisco’s partner programs—or just want to hear someone explain this to Kat “like she's five”—this episode’s for you. Want to support the show (and keep the analogies coming)? Check out Cisco’s solutions for small and medium businesses: https://www.cisco.com/site/us/en/solutions/small-business/index.html

Looking Ahead: 2026’s Biggest Outage Risks

Tue, 27 Jan 2026 22:39:29 +0000

Join us for a look ahead at some of the emerging outage trends for ITOps teams to keep in mind for 2026 and beyond. ——— CHAPTERS 00:00 Intro 02:30 Monitoring for Component and Interaction Health 05:14 The Rising Scope of Automation 07:20 Real-World Scenarios 09:05 Observability Challenges 11:05 Getting Ahead of Interaction Failures 13:24 Outage Trends: By the Numbers ——— For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep130_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from recent weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw

SHIFT HAPPENS–EP 22: From Data to Action: Powering Partners with PXP

Tue, 27 Jan 2026 04:00:48 +0000

Every major transformation needs a backbone—and for Cisco partners, that backbone is the Partner Experience Platform (PXP). In this episode of Shift Happens, Jeff Edwards sits down with Patrick Heenan, leader of PXP strategy and development, to explore how Cisco is redefining partner experience through co-design, simplicity, and AI-powered insights—all in support of the Cisco 360 partner program. From turning complex data into clear actions to giving partners real-time visibility into growth, performance, and opportunity, this conversation shows how PXP is becoming the central intelligence platform for partner success. Why listen: •🤝 How co-design with partners is shaping PXP •📊 How data becomes insight—and insight becomes action •🤖 How AI is powering smarter, faster partner growth 🎙️ Insight. Momentum. It’s time to make shift happen.

404 Script Not Found: Getting Hired

Thu, 22 Jan 2026 21:34:40 +0000

Ian and Kat finally let an actual expert onto the pod with their first external guest, technical recruiter Ann McCreight of Find Great People, for a wildly honest chat about AI in hiring, resumes that try way too hard, and why you absolutely should not list “English” as your programming language. Along the way, we cover keyword stuffing, Canva crimes, interview prep with robots, four-mile interview runs (??), and the shocking revelation that Ian’s old resume… isn’t that bad. Equal parts career advice and group therapy, this is the episode for you whether you are actively looking for a new job, or your resume is collecting virtual dust in a shared drive somewhere. If you came here to learn about Cisco SMB, we still got you here: cisco.com/content/cdc/login.html?referer=/site/us/en/solutions/small-business/index.html

AI Insights - EP. 1: Building Better AI Agents

Tue, 20 Jan 2026 09:00:04 +0000

In this month’s episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques welcome Giota Antonakaki, a Cisco leader in machine learning engineering, for an illuminating deep dive into a recent academic research shaping AI agent technology. Together, they unpack “The Illusion of Diminishing Returns: Measuring Long Horizon Execution in LLMs”, a paper challenging the common belief that scaling large language models (LLMs) results in only marginal gains. The conversation explores fresh concepts like “long horizon” and “self-conditioning,” revealing how even small improvements in LLM step accuracy can dramatically boost performance in complex, multi-step tasks. Giota breaks down the difference between planning, reasoning, and execution in LLMs, and why reasoning-focused models outperform even the largest standard LLMs for long-running AI agents. We also extend a special thank you to Akshit Sinha and his team of researchers for developing this month's paper. If you are interested in reading the paper yourself, please visit this link: https://arxiv.org/abs/2509.09677.

SHIFT HAPPENS - EP 21: The Shift that Happened w/Elisabeth DeDobbeleer & Tim Coogan

Tue, 20 Jan 2026 04:00:44 +0000

🚨 This wasn't a tweak. It was an identity shift. This is the shift that happened. In this episode of Shift Happens, Jeff Edwards goes behind the scenes of the Cisco 360 Partner Program with Tim Coogan and Elisabeth DeDobbeleer to unpack the human story behind the biggest partner transformation in Cisco's history. Less framework, more truth. Less polish, more courage. Why listen 🎧 🔄 From "partner-first" to partner identity - what had to change (and why it was uncomfortable) 🤝 Co-design at scale: humility, trust, and partners shaping the outcome 🚀 Durable growth decoded: simplicity, outcomes, and why this is only the beginning This isn't about a program launch. It's about reinvention, trust, and building the future-together. 🔥

404 Script Not Found: Mentoring

Thu, 15 Jan 2026 16:17:34 +0000

Ian and Kat are joined this week by their white whale, Ian's mentor and Cisco's Vice President of Global Channel Marketing and Mid-Market/SMB, Stephen Tessitore. Stephen is on a mission to mentor 100 new leaders (he's WELL on his way), and shares his insights with us on how to find a mentor, how to be a mentor and how to come prepared to get the most out of the relationship. Kat and Ian then spend the last 4 minutes roasting Ian for his Chipotle habits. Maybe something he can work on with a mentor? If you want to learn more about Cisco's solutions for small and medium businesses (which we definitely did not talk about this week), check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-35d568e0ff-item-4bd7dc8124-tab

SHIFT HAPPENS-EP 20: Cisco 360 Explained-Incentives, AI, & the Future of Profitability w/Fred Farges

Tue, 13 Jan 2026 02:00:24 +0000

What does it take to redesign a partner incentive program after more than 20 years—without losing trust, predictability, or momentum? In this episode of Shift Happens, host Jeff Edwards sits down with Fred Farges, Senior Director of Cisco’s Global Partner Incentive Program and a key architect of the Cisco 360 Partner Program, to unpack one of the most significant transformations in Cisco’s partner ecosystem. They explore how market forces like AI, subscription-based revenue, and customer adoption are reshaping partner profitability—and why Cisco made the decision to co-design its future partner model with partners at global scale. This conversation covers: ●Why legacy partner incentives had to evolve ●How Cisco 360 balances innovation with predictability ●What partners can expect at launch and beyond ●The role of growth, adoption, and lifecycle in long-term success Whether you’re inside Cisco, part of the partner ecosystem, or leading change in enterprise technology, this episode offers a clear, candid look at how transformation happens.

The Top Internet Outages of 2025

Mon, 12 Jan 2026 17:20:29 +0000

Join us for a recap of some of 2025’s most notable Internet outages and incidents, with key learnings for ITOps teams to take into 2026. ——— CHAPTERS 00:00 Intro 03:16 An Important Nuance 05:16 Global Impacts 07:44 Architecture and Failure Modes 10:05 When DNS Is The Culprit 13:05 The Importance of Looking at Combined Signals 15:54 On Configuration Change Issues 19:23 Key Takeaways ——— For additional insights, check out the links below: Blog: https://www.thousandeyes.com/blog/the-top-internet-outages-of-2025-analyses-and-takeaways#google-cloud-incident?utm_source=youtube&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep1_podcast?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep129_podcast The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep129_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw

404 Script Not Found: New Year’s Resolutions

Fri, 09 Jan 2026 15:03:36 +0000

New year, new us? Probably not. But we ARE talking all things about resolutions - from Kat's witchiness and vision boards to Ian's list of goals we share our process and take a look back at our 2025 resolutions and year-over-year (YoY) improvements - including Ian drinking less soda...shock! We then dive into how to go about making good resolutions (~6:20 in) before devolving into Kat mocking Ian once again. Feels like this should be a resolution for her? Short and sweet this week! If one of your resolutions is to learn more about Cisco's solutions for small and medium businesses, check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html

Cisco SE Talks: Why Banks Are Bringing AI In-House for Security

Fri, 09 Jan 2026 14:59:29 +0000

In this episode of Cisco SE Talks, we dive deep into the practical applications of AI with many of our financial and high frequency trading customers. We’re thrilled to also bring in Sudheesh Subhash – VP of Innovation & Emerging Technologies at EPlus, Zeki Yasar - Principal Architect focusing on AI and Jake Perakis, Cisco SE - as we talk through customer financial pain points and challenges, as they embark on their AI journey. We also take a deeper dive on how cloud with AI can sometimes be the easy button but comes with significant security challenges and cost restraints. Join us as Cisco SEs lead the way as Cisco re-defines the AI market transformation with our customers and partner! #Cisco #CiscoSE #CiscoEPlus #AI #SELed #CiscoAI #SETalks #CiscoSETalks

Parsing Recent Cloudflare and Venmo Outages

Fri, 09 Jan 2026 01:02:07 +0000

Dig into recent outages at Cloudflare and Venmo, and the growing challenge of maintaining reliability and resilience in a world of increasingly interdependent Internet infrastructure. ——— CHAPTERS 00:00 Intro 00:50 Cloudflare Outage 06:54 Venmo Outage 12:01 The Challenge of Layered Dependencies 13:36 Outage Trends: By the Numbers 15:28 Get in Touch ——— For additional insights, check out the links below: - The Internet Report’s latest blog: https://www.thousandeyes.com/blog/internet-report-cloudflare-venmo-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep5_podcast - The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep5_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on SoundCloud or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - YouTube: https://www.youtube.com/@theinternetreport_official

Cisco Tech Stories - ep 30 - The day Obama didn’t learn my name

Thu, 08 Jan 2026 09:37:32 +0000

In this episode, Kristopher Gabrielsen, a CX Principal Engineer, is telling us about his most critical network down situations and high-profile cases. From healthcare to critical infrastructure, sometimes you really have only 30 minutes to fix a problem before lives are at stake or the president gets a call.

404 Script Not Found: Make AI Work for You

Thu, 11 Dec 2025 17:19:42 +0000

Kat and Ian are FRESH off of an AI training, but first we obviously have a couple detours: Kat's dad's fear of the government (he's okay); Oura ring might be selling our data (they still haven't); and the ocean (Ian's not about it.) After we cover the hard hitting news, Kat and Ian recap their AI training and (surprisingly) drop a little knowledge. Check out 11:06 for tips on how to structure prompts into your GPT and 13:51 for notes on creating parameters for responses. And finally, Ian educates Kat on the actual name of Cisco's AI Tool (yikes) 16:08. Learn more about Cisco's AI solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html

Understanding the November 18 Cloudflare Outage

Sat, 06 Dec 2025 00:29:09 +0000

Tune in for a deep dive into the November 18 Cloudflare outage that impacted multiple services including X, OpenAI, and Anthropic—and explore key takeaways for ITOps teams. For insights on the other recent outage that Cloudflare experienced on December 5, see this blog post: https://www.thousandeyes.com/blog/cloudflare-outage-analysis-december-5-2025 ——— CHAPTERS 00:00 Intro 00:55 The Nov. 18 Cloudflare Outage 02:34 Configuration Changes & Outages 03:45 Diagnosing the Fault Domain 05:47 Why Outage Recovery Can Take Time 10:43 Are Cloud Outages Increasing? 12:09 ITOps Best Practices 14:01 Outage Trends: By the Numbers 15:35 Get in Touch ——— Explore the Cloudflare outage further in the ThousandEyes platform (no login required): https://ahhplivtvmhdmbduwcuonefullpkkohp.share.thousandeyes.com/   For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: Cookies

Thu, 04 Dec 2025 19:20:41 +0000

We’re talking cookies today – both kinds. Kat harkens back to her digital marketing days to share her knowledge on first- and third-party cookies, and more importantly why you keep getting asked to accept them when you visit a landing page. We also clear up if your phone is listening to you, and if the internet will get even better at predicting your buying decisions. We then spend the last 5 minutes going in-depth on cookies (the kind you eat). From our favorites, wildcards and how wild Oreos have gotten, we give a comprehensive breakdown of them all... Weigh in with your takes! If you haven’t already, and want to help us keep making sure this podcast gets funded, please check out Cisco’s solutions for small and medium businesses: https://www.cisco.com/site/us/en/solutions/small-business/index.html

Cisco Tech Stories - ep 29 - Rack and Roll - Scaling AI DCs

Mon, 01 Dec 2025 04:29:39 +0000

In this episode, Venkat Kirishnamurthy, a principal Architect at Cisco, explains what are the ins and outs of designin an AI datacenter. How is it different from another datacenter ? What kind of scale are we talking about ? What is the throughput required to connect 1000 GPUs together ? Learn more about CX Services and how we can help you design your datacenter: https://www.cisco.com/site/us/en/services/index.html

Inside Agentic AI: The New Digital Citizens Reshaping the Internet & NetOps

Fri, 21 Nov 2025 23:50:05 +0000

Get an inside perspective on how autonomous AI agents are reshaping the Internet, and what that means for the future of data, resilience, and digital innovation. We’ll chat about the new requirements for agentic AI success that call for a significant shift in priorities for NetOps teams. CHAPTERS 00:00 Intro 00:56 About Agentic AI 02:41 Data Quality Matters 10:17 Service Resilience 10:06 End-to-end Capacity Planning 14:22 NetOps Best Practices 15:13 Get in Touch ——— For more insights, check out the links below: [PODCAST] Beyond "Break-Fix": Assuring Performance in the AI Era: https://www.thousandeyes.com/blog/internet-report-assuring-performance-ai-era?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast [EBOOK] Delivering Assurance at the Speed of AI: https://www.thousandeyes.com/resources/delivering-assurance-at-the-speed-of-ai-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q2_internetreport_q2fy26ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: Life Advice

Thu, 20 Nov 2025 18:47:05 +0000

Kat's out of town, so Ian is joined by Brad Oliver, Director of the US Commercial Collaboration SMB & Midmarket Sales Organization at Cisco to talk hobbies, work/life balance and fighting off burnout. You have to be able to bring your best self everyday, but how do you go about doing that? Just two bros talking life, love and pursuit of happiness. Truly an episode for the people. If you came for Cisco information...sorry, but click here so our boss doesn't fire us! id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml

404 Script Not Found: State of the (Marketing) Union

Thu, 13 Nov 2025 19:02:37 +0000

We are joined by our producer extraordinaire, Alex Giroux the Associate Director of Brand and Customer Experience at Agital to talk all things marketing from the brain of an ad agency leader. From how direct mail is so cool that Kat keeps hers (but somehow is responsible enough to develop disposable camera pictures) to AI content creation, Alex has us covered on the latest and greatest marketing trends for both B2B and B2C. Whether you are in marketing or in business, this episode should resonate for you! And if it doesn't, you can just watch the YouTube with the sound off like Ian. If you enjoy the pod, and want to keep our bosses happy, please click here: https://www.cisco.com/site/us/en/solutions/small-business/index.html

Cisco SE Talks: How Cisco and AHEAD Are Redefining Production with AI

Tue, 11 Nov 2025 18:52:34 +0000

Cisco SE Talks: Conversations on AI - Episode 6 is LIVE! We're thrilled to welcome in an expert panel from the AHEAD team—Heather Dimovski (Client Solutions Engineering Manager), Mark Sweeting (Senior Solutions Architect), and Chris Knox (Senior Solutions Architect)—joined by Cisco SE Pradnya Vichare! As part of the episode, we dive deep into game-changing manufacturing AI Use-Cases that are unlocking massive operational gains. We uncover the unique Cisco + AHEAD partnership and how we're solving the biggest customer challenges head-on! Don't miss the conversation that shows how Cisco stands as the key infrastructure leader in the AI revolution! Watch the full episode now: https://www.youtube.com/watch?v=s1itKNwstQ4&list=PLFT-9JpKjRTBR60Rlx_nt_u6S6_YDjELi

How AI Is Transforming the Internet Landscape

Fri, 07 Nov 2025 22:32:36 +0000

The demands of AI workloads are reshaping Internet infrastructure, giving rise to a more distributed model and resulting in an increasingly complex service delivery chain for NetOps teams to manage. Tune in to the full episode to learn more or use the chapters below to skip to the sections that you find most interesting. CHAPTERS 00:00 Intro 00:53 How Internet Infrastructure Is Changing 02:24 Converting Legacy Central Offices & Telephone Exchanges 06:46 Neoclouds 10:06 Hyperscalers & a More Distributed Model 12:11 NetOps Considerations 13:26 Key Takeaways 14:54 Get in Touch ——— For more insights, check out the links below: [PODCAST] Beyond "Break-Fix": Assuring Performance in the AI Era: https://www.thousandeyes.com/blog/internet-report-assuring-performance-ai-era?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep2_podcast [EBOOK] Delivering Assurance at the Speed of AI: https://www.thousandeyes.com/resources/delivering-assurance-at-the-speed-of-ai-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: Where is the Money? SMB Pain Points

Thu, 06 Nov 2025 19:13:46 +0000

WHERE IS THE MONEY? The million dollar question that Kat and Ian cannot answer. Please leave a comment after minute 6 if you can answer this question for us. From here, your favorite duo hits the highlights on SMB pain points with marketing. From cost to time consumption, Kat and Ian debunk allll the myths for SMBs. AND if you're more interested in exactly what Cisco is selling, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

Cisco Tech Stories - ep 28 - Qubit the bullet - Quantum Entanglement

Sat, 01 Nov 2025 06:05:08 +0000

In this episode, Tim Szigeti, Distinguished Engineer talks to us about Quantum computing, the latest progresses and what are the potential impact and opportunities it creates. We also discuss what is Cisco doing in the Quantum field.

404 Script Not Found: Career Tips with Sammy Brenner

Thu, 30 Oct 2025 14:54:30 +0000

We're back with Sammy Brenner (Cisco's US Public Sector Sales Director, NBD) for part two! Usually sequels are worse than the original, but this one may be better! We dive RIGHT in to how to network at work, how to (and how not to) get referrals into jobs and how to grow your career from three people all in different stages of their career and journey. Grow where you are, even if you're old like Ian. If you want to apply (and hopefully interview) for a role at Cisco, we've got you covered: www.cisco.com/c/en/us/about/careers.html Also, check out Sammy's podcast Meraki Unboxed here (after you listen to ours): https://community.meraki.com/t5/Meraki-Unboxed-Podcast/Episode-138-Converging-Forces-The-Next-Wave-in-Networking/ba-p/283068

Explaining the AWS Outage & Other Recent Incidents

Tue, 28 Oct 2025 00:44:44 +0000

During complex infrastructure outages, an initial issue can often have a ripple effect, creating a web of problems to resolve. Explore how this phenomenon appeared to play out during the October 20 AWS outage and also unpack other recent outage events. ——— CHAPTERS 00:00 Intro 00:58 AWS Outage 05:24 Microsoft Azure Front Door Outage 08:00 Microsoft-AT&T Service Disruption 09:34 YouTube Outage 10:54 Vodafone Outage 13:16 Outage Trends: By the Numbers 14:26 Get in Touch ——— Explore these outages and service disruptions further further in the ThousandEyes platform (no login required): - AWS Outage: https://avzvjfvrejipghihlhmikprnziucvlvt.share.thousandeyes.com - Microsoft Azure Front Door Outage: https://alnwdjfechagkzsgzjwqidqytxhwfitz.share.thousandeyes.com - Microsoft-AT&T Service Disruption: https://aivduheuiilcfabsoendfnbxnwtprjdr.share.thousandeyes.com For additional insights, check out the links below: - The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep1_podcast - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q2fy26ep1_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: Interview Tips with Sammy

Thu, 23 Oct 2025 16:02:34 +0000

Golden minds and golden interview tips this week, as Ian and Kat are joined by Cisco's US Public Sector Sales Director Sammy Brenner for all her best interview tips (after we get through talking supplements and subscriptions...bear with us)! Sammy shares her career journey (starting at 5:10 in) before we segue into into interview icks, tips and best practices (7:17 in). From being dressing for success to not using the interview to rant about animal rights, we've got you covered. Bottom line: you've got to play the game! Sammy WILL be back for a part 2, so stay tuned! If you want to apply (and hopefully interview) for a role at Cisco, we've got you covered: https://www.cisco.com/c/en/us/about/careers.html Also, check out Sammy's podcast Meraki Unboxed here (after you listen to ours): https://open.spotify.com/show/3ahh6qHnNoYvCBSYBJMZX1?si=22ee47049d664d8a

404 Script Not Found: Cloud Computing

Mon, 20 Oct 2025 14:57:55 +0000

Kat's on the road, and in a haunted hotel...which begs the question: do you believe in ghosts? We segue (beautifully) into talking about the cloud at 5:05 into the episode if the ethereal doesn't do it for you. From dispelling common myths to highlighting benefits for small businesses, we've got you covered. We all use it every day, possibly without knowing it. Kat even makes this about Cisco at 15:20 and we highlight what role Cisco plays in the cloud. If you're interested what Cisco has in terms of cloud networking, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

Cisco SE Talks: AI Services delivered by Cisco & Presidio

Wed, 15 Oct 2025 15:23:17 +0000

We’re LIVE with the latest episode of "Cisco SE Talks": AI Services delivered by Cisco and Presidio. Joining me on this episode, we’re thrilled to bring in Michael Byrne (VP, Solution Strategy), Aaron Kierpaul (SE and AI Champion, Presidio) and Gilbert Rivera (Solutions Architect Manager, Presidio) as we break down the powerful Cisco + Presidio partnership and share proven strategies for overcoming the early challenges of AI adoption. As part of the episode, we talk through where customers are beginning their AI journey, addressing common pain points, and what it takes to drive real results with AI with security top of mind. Watch the episode on Cisco's YouTube Channel: https://www.youtube.com/watch?v=PsvlXxdnVZA

Shift Happens - Episode 19: The Best Of...The Bold Beginning

Tue, 14 Oct 2025 03:42:27 +0000

We're rewinding to where it all began - the bold conversations that sparked a movement. 💫 This "Best Of…" edition revisits the insights and collaboration that built the foundation for Cisco's partner transformation and the launch of the Cisco 360 Partner Program. Featuring Elisabeth DeDobbeleer, Rhonda Henley, Jason Gallo, Sharon Price, and Ken Seitz, this episode explores: 🌍 How co-design became the heartbeat of Cisco's partner evolution 💪 Why "fear less" is more than a motto - it's a mindset for change 🧭 How clarity and consistency fuel long-term growth ✨ Key Takeaways: 87% of VIP 46 SKUs carry into CPI at equal or higher payout levels Partners achieving Preferred status are locked for 18 months post-launch The Partner Value Index aligns what "good" looks like across security, networking, cloud, and AI Cisco 360 Partner Program empowers a thriving ecosystem where all partners can grow 🌐 Bold beginnings. Clear direction. Shared success. Let's make shift happen. 🔥

The Anatomy of a Backend Outage and Incidents at X, Claude & More

Fri, 10 Oct 2025 23:46:42 +0000

Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing. In recent weeks, we’ve seen several service disruptions that appeared connected to backend issues, affecting organizations including a social media platform, an Australian bank, and a major airline. These incidents offer valuable insights into the typical characteristics of backend outages and strategies for spotting them. Tune in now to hear more about these events and the distinct anatomy of a backend outage. ——— CHAPTERS 00:00 Intro 01:01 About Backend Outages 04:18 Anthropic’s Claude Outage 08:44 Service Disruption 12:54 Alaska Airlines Outage 14:17 Commonwealth Bank Outage 15:42 Gong Service Disruption 17:25 Outage Trends: By the Numbers 19:43 Get in Touch ——— Explore Anthropic’s Claude outage and the Alaska Airlines outage further in the ThousandEyes platform (no login required): - Claude: https://acshghvfamioplwqigifrycvlsqesoxb.share.thousandeyes.com - Alaska Airlines: https://annocixygjjriicwjupcporbjqblgkym.share.thousandeyes.com/ For additional insights, check out the links below: - The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit??utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: The Reunion

Thu, 09 Oct 2025 21:18:47 +0000

Kat and Ian are BACK! To the US, to work, to 404. This episode starts with a quick (?) debrief on both of their travels - our hosts were having a delayed Euro Summer, if you will. Kat asks Ian if he won the Berlin marathon, and Ian inquires about Swiss weddings. If you were hoping for a bit more educational content, head to the very end where the two tease a discussion on events marketing, and as always, you can find all the Cisco knowledge you'd ever want right here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

Shift Happens- Episode 18: AI, Ecosystems, and the Future of Partner Success

Tue, 07 Oct 2025 03:30:13 +0000

What does it take to build durable growth in a $5.4 trillion tech market? 💡 In this episode, Jeff Edwards sits down with Gwendolyn Brantley, Cisco’s Director of Software & Service Sales for the Americas Partner Organization, to explore how AI, ecosystem partnerships, and premium services are reshaping the way customers buy, consume, and renew technology. 🎙️ Key takeaways: • How AI and complexity are redefining customer expectations • Why “meeting customers where they are” demands an ecosystem mindset • The role of the Cisco 360 Partner Program in driving durable, recurring growth • Why adoption accountability and premium services create happier customers • Gwendolyn’s leadership superpower: The Connector 🕸️ If you lead teams, work with partners, or thrive on turning market shifts into opportunity—this one’s for you. 👉 Listen now and make shift happen.

Small Business, Big Solutions: Putting the Intelligence in AI

Thu, 02 Oct 2025 18:57:16 +0000

The AI landscape is akin to the Wild West right now. There are so many solutions on the market, and it can be hard for SMBs to know which ones are secure and which can best support their internal systems. Many SMBs need an experienced guide that can navigate this rapidly evolving industry. I'm joined by Dustin Holub, Director of Solutions Architecture at Technology Group Solutions, a Cisco Partner. He helps us cut through the noise by dispelling common fears surrounding AI and providing practical tips that enable SMBs to maximize the benefits of the latest LLM technologies. Learn more about Cisco's solutions for SMBs: www.cisco.com/site/us/en/solutio…usiness/index.html Check our TGS’s offerings here: https://www.tgs-mtc.com/

404 Script Not Found: Workaholics with an AI Curiosity

Thu, 02 Oct 2025 17:52:01 +0000

Kat’s addicted to…work. Which begs the question of if you would go to work still if you win the lottery? We talk about what we would buy if we did, and then talk about Ian's wedding attire choices. If you’re here to learn about AI, we start that at about 4:53 in. We share our own personal use cases, best practices and tips – from meal prepping to learning new languages, AI has something for everyone (we just need it to be better at the things we don’t like). If you want to learn about the solutions powering AI for small and medium businesses, check them out here: https://www.cisco.com/site/us/en/solutions/artificial-intelligence/index.html?dtid=osscdc000283&linkclickid=srch

S6 E9: Talking employee experience, AI-powered collaboration, and future-proofing the workplace with Snorre Kjesbu

Thu, 02 Oct 2025 14:46:33 +0000

AB sits down with Snorre Kjesbu, SVP & GM of Employee Experience at Cisco, for a great conversation on a variety of topics such as the value of AI-powered collaboration in the workplace; unifying devices, spaces, and workflows to enhance employees’ day-to-day experience; and how Cisco is helping organizations prepare for the future with a platform that simplifies management, future-proofs investments, and unlocks intelligence everywhere work happens.

Cisco Tech Stories - ep 27 - Key insights

Wed, 01 Oct 2025 05:30:52 +0000

In this episode, Frederic Detienne, a Distinguished Cisco CX Engineer takes us through the evolution of cryptography in IT, the latest changes and challenges as well as the quantum problem and post-quantum cryptography.

Insights From Recent Outages: Starlink & Google Maps SDKs

Tue, 30 Sep 2025 22:56:15 +0000

Just as a detective must gather clues and consider all the evidence, ITOps teams investigating an outage must consider all available data points in context to understand where system failures likely occurred. Recent outages that impacted Starlink and Google Maps SDKs powerfully illustrated this point. Tune in to learn more about these incidents and also get an update on the September Red Sea cable cuts. ——— CHAPTERS 00:00 Intro 00:53 Starlink Outage 03:39 Google Maps Outage 06:50 Update: Red Sea Cable Cuts 13:26 Outage Trends: By the Numbers 14:34 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Shift Happens – Episode 17: Best Of…Profit Engines and Game Changers

Tue, 30 Sep 2025 03:36:22 +0000

We're back with another power-packed highlight reel of our favorite conversations. In this episode, Jeff revisits big shifts shaping the partner + customer ecosystem: 🦸 Managed Services as the #1 driver of profitability 💡 The Customer Value Journey redefining outcomes 🤖 AI in marketing-finding balance between machine + human touch 🚚 Distribution as a growth lever, not just "pick, pack, and ship" Cisco partners aren't just moving products-they're delivering business outcomes. This episode dives into how we scale that impact with managed offers, recurring revenue, and partner-led innovation. ⚡ Don't miss the insights from Andrew Wozniak, Leonard Thompson, Emma Carpenter, Stephen Tessitore, and John Brookbank. 🎧 Listen in, get inspired, and remember: Shift your mindset. Shift your strategy. Shift into action. Let's make shift happen!

404 Script Not Found: How To Be A Better Colleague

Fri, 26 Sep 2025 18:00:39 +0000

Ian needs to vent - are we surprised? Welcome back to another episode of 404 Script Not Found where Kat and Ian provide recommendations for being a better colleague and, as always, encouragement around improving travel etiquette. The two are fired up and ready to give opinions, so sit back and enjoy. AND if you're more interested in how Cisco can help you minimize work icks, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

Shift Happens - Episode 16: The Best of...Power Moves!

Tue, 23 Sep 2025 15:21:45 +0000

Bold Moves, Big Opportunities! AI isn’t just the future—it’s here, reshaping everything from networks to security to customer experience. In this special “Best-Of…” edition, we revisit the most powerful conversations with Cisco leaders who are redefining what’s possible. 💡 Highlights include: • The $43B network refresh opportunity (Rakesh Samtani) • Cutting through tool sprawl in security (Alison Stahl) • Why every customer is now a Cisco opportunity (Brett Harrison) • 2,142 zettabytes of AI-driven data on the horizon (Cassie Roach) From Cisco 360 Partner Program as the unifier to AI as the force multiplier, this episode is your playbook for navigating disruption, simplifying complexity, and delivering outcomes that stick. 👉 Shift your mindset. Shift your strategy. Let’s make shift happen.

Diving Into the Red Sea Cable Cuts & More Outage News

Wed, 17 Sep 2025 23:39:12 +0000

Gain insights on the Red Sea subsea cable cuts; connectivity issues in China; and other recent service disruptions at Verizon, Google, and Mailchimp. ——— CHAPTERS 00:00 Intro 01:00 Red Sea Cable Cuts 05:35 Connectivity Issues in China 09:20 Verizon 10:46 Google 12:08 Mailchimp 13:05 Outage Trends: By the Numbers 15:07 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Shift Happens - Episode 14: EMEA Partners, Rising Fast - ft. Jose Van Dijk

Tue, 16 Sep 2025 04:46:01 +0000

20,000 people. One huge transformation. Live from Cisco GSX in Las Vegas 🎰, Jeff Edwards sits down with Jose Van Dijk, who leads the EMEA Partner Organization, to talk about the Cisco 360 Partner Program and what this evolution means for partners navigating change. You’ll hear about: •🔄 How partners across EMEA are adapting to Cisco 360 Partner Program •💡 Why simplifying the program unlocks new opportunities for growth + profitability •🤝 Building deeper, more strategic conversations with partners •🌍 The power of trust, training, and transparency across diverse regions

Shift Happens - Episode 13: From Trust to Transformation: 20,000+ Friends, One Mission ft. Rhonda Henley

Tue, 16 Sep 2025 04:46:01 +0000

Change is never easy… but it’s where the magic happens. In this special edition of Shift Happens, host Jeff Edwards sits down with Rhonda Henley live from Las Vegas at Cisco GSX 🎰 to unpack the evolution of Cisco the Cisco 360 Partner Program and what it means for partners, growth, and trust in times of transformation. You’ll hear about: •🔄 Why change feels messy (aka “sausage-making”) but leads to big payoffs •🤝 Building trust + transparency with partners through the Cisco 360 Partner Program •🚀 How new leadership and bold moves are shaping the future of Cisco + its ecosystem

Shift Happens - Episode 15: Bold Moves, Big Growth: APJC ft. Kartika Prihadi

Tue, 16 Sep 2025 04:45:11 +0000

The APJC theater is on the rise 🌏. In this episode of Shift Happens, Jeff Edwards sits down with Kartika Prihadi at GSX to unpack how the Cisco 360 Partner Program is reshaping opportunities for partners across Asia Pacific. ✨ You’ll hear about: •🤝 Co-designing the 360 Partner Program with partners, not for them •💰 Profitability clinics + data-driven growth plays •🚀 How APJC partners are leaning in and rising fast Bold moves, real talk, and a clear look at why the APJC theater is driving the future of the Cisco 360 Partner Program.

404 Script Not Found: Sales and Marketing

Mon, 15 Sep 2025 18:21:05 +0000

Welcome to Kat's New Hire Training! And if you yourself need a refresher on marketing and sales interlock, this is the episode for you. Kat and Ian start the show with a quick debate on the worst day of work in the calendar year...Kat's vote is the day after Labor Day, Ian argues for the day after the Super Bowl - drop your vote below. From there, class is in session, and Ian gives Kat a crash course on navigating relationships between marketing and sales before she starts her new role working closely with sales - ahh, the juxtaposition from her previous relationship with sales. AND if you're more interested in exactly what Cisco is selling, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

Jason W. Gallo | Mastering Leadership

Wed, 10 Sep 2025 20:42:22 +0000

In today’s episode of the Cisco Leadership Podcast, we sit down with Jason, a seasoned leader whose career spans technical, strategic, and executive roles. Jason shares his journey from humble beginnings to shaping teams, strategy, and culture at Cisco. Tune in to learn his unwritten rules of success, the CHII leadership principles (Courage, Honesty, Intellect, Intuition), and how to lead with purpose. Whether you’re growing in your career or leading teams, Jason’s insights are a masterclass in leadership. Thank you for listening!

Cisco SE Talks: AI Security, Deployment and Strategy with Cisco + WWT

Wed, 10 Sep 2025 15:52:02 +0000

We're thrilled to welcome Chris Pupillo (WWT VP of Engineering), Benita Mordi (WWT AI Strategist), and Joel Sprague (Cisco SE) to the Cisco SE Talks podcast. We cut through the noise to discuss customers' biggest questions about AI deployment, from strategy to security. Hear how our Cisco-WWT partnership is tackling the future and addressing our customers’ biggest AI pain points head-on!

Shift Happens - Episode 12: AI, Security & Scale: Why Distribution Is Cisco’s Secret Weapon

Tue, 09 Sep 2025 04:55:12 +0000

Ready to rethink everything you thought you knew about distribution? 🤔📦 it's AI, security, scale, and the secret sauce behind partner success. In this episode, Jeff Edwards sits down with John Brookbank, VP of Partner Sales for Americas Distribution at Cisco, to talk career curveballs ⚾, the evolution of Cisco 360 🔄, and why distribution might just be the OG "large language model" for partners. 👊 From landscaping to leading, from Avaya to Cisco, John's journey is packed with insights, leadership lessons, and one very real superpower: aligning people to execute big visions. 💡 Listen in for: •The biggest myths about distribution (and the truth behind them) •How AI + security open massive opportunities for partners •Why execution is everything ("a vision without execution is a hallucination") 👉 Grab your coffee ☕, hit play ▶️, and let's make shift happen!

404 Script Not Found: Career Limiting Moves

Fri, 05 Sep 2025 20:15:59 +0000

Join Kat and Ian for 17 minutes of great advice on advancing your career, and five minutes of Ian ranting about his therapist - it's a safe space here, okay? From being the "life of the corporate party" to sending a message to the wrong person via work chat, Kat and Ian go through all the "don'ts" of growing your career. Tune into this episode for tips, laughs, and vents - the three consistencies of 404. If you've made it this far and are actually looking for information on Cisco's solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound

All Things BGP: Discovering BGP Zombies & More

Thu, 04 Sep 2025 14:42:48 +0000

Dive into the world of Border Gateway Protocol (BGP)—the backbone of the Internet—and explore everything from BGP zombies to BGP monitoring best practices. Tune in for this special conversation with Lefteris Manassakis and The Internet Report team. A seasoned researcher and network engineer, Lefteris Manassakis co-founded Code BGP, which is now part of Cisco ThousandEyes. He currently serves as a Software Engineering Technical Leader at ThousandEyes, focusing on BGP monitoring. To learn more, follow Lefteris on LinkedIn (https://www.linkedin.com/in/manassakis/) or visit his website (https://manassakis.net/) ——— CHAPTERS 00:00 Intro 01:11 What Is BGP? 07:05 May 2023 Incident 17:16 Challenges of BGP Monitoring 19:16 BGP Zombies 33:45 Get in Touch ——— For additional BGP insights, check out these links: - Monitoring Root DNS Prefixes: https://www.thousandeyes.com/blog/monitoring-root-dns-prefixes?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast - BGP Zombies Show Up Regularly: https://www.thousandeyes.com/blog/bgp-zombies-show-up-regularly?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast - Monitor BGP Routes to and From Your Network: https://www.thousandeyes.com/solutions/bgp-and-route-monitoring?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

S6 E8: Talking Network Visibility, Operational Efficiency, and Cybersecurity with Jorge Ramirez

Tue, 02 Sep 2025 21:14:19 +0000

AB sits down with Jorge Ramirez, GM's Global Director Automation, Chief Manufacturing Cybersecurity Officer, to discuss how GM leverages Cisco technology extensively across its global manufacturing plants to enhance operational efficiency, cybersecurity, and network visibility.

Shift Happens-Ep 11: From Buzz to Billions How AI + Cisco 360 Program Are Changing Everything

Tue, 02 Sep 2025 04:00:28 +0000

AI isn’t just buzz — it’s about to unleash 2,142 zettabytes of data (yep, that’s all the sand on all the beaches… times 2,142 🌊). In this episode of Shift Happens, I sit down with Cassie Roach, Cisco’s Global VP of Cloud & AI Infrastructure Partner Sales, to unpack what this wave means for partners and how to ride it. We cover: ⚡ From “proof of concept” AI to real, enterprise-scale deployment 🔐 Why trust + infrastructure = the foundation for AI adoption 💰 The $43B network refresh nobody should sleep on 🚀 How the Cisco 360 Partner Program helps partners stand out and own the moment If you’re a partner, seller, or just trying to make sense of the AI gold rush — this one’s for you. 👉 Tap play and let’s make shift happen.

Cisco Tech Stories - ep 26 - Kendra’s SD-WAN war stories

Mon, 01 Sep 2025 05:06:18 +0000

In this episode, Kendra Dodson, a SD-WAN technical Leader in RTP Cisco TAC center tells us her stories about SD-WAN : from counter overflow, to packet overfragmentation or sudden config loss, she gives her tips and her thoughts on the future of WAN connections.

404 Script Not Found: Kat vs. WAN & LAN

Thu, 28 Aug 2025 16:06:55 +0000

Kat met Coach (Damon Wayans Jr.), and Ian has anxiety. We discuss sleep shows, and Kat rubbing shoulders with celebrities. We then jump into tech talk all around networking - we're talking tech and not your friend circle, even if that is how ChatGPT explained it to Kat. We dig into how the network was founded, Cisco's role in the development of the router (it's a love story), and if it played a role in us getting to the moon. Kat asked about how the network works, and then battles with understanding the difference between LAN and WAN and what her own home network looks like. Something for everyone this week! If you want to check out all of Cisco's networking solutions for SMBs, you can find them here: https://www.cisco.com/site/us/en/solutions/small-business/networking/index.html

Shift Happens - Episode 10: AI, Authenticity, and the Biggest Partner Shift in 20 Years

Tue, 26 Aug 2025 04:00:38 +0000

In this episode of Shift Happens, host Jeff Edwards sits down with Stephen Tessitore, Cisco’s Global VP of Partner Marketing, to explore the “accidental” yet ambitious journey from sales to leading global partner marketing. Stephen shares how today’s marketing is being reshaped by AI, hyper-personalization, and brand differentiation — and why the Cisco 360 Partner Program represents the biggest shift (and opportunity) in partner programs in 20+ years. From building authentic brands to balancing AI efficiency with human connection, this conversation offers practical insights for partners navigating change and rethinking their value in the market.

404 Script Not Found: Interview Tips

Thu, 21 Aug 2025 18:05:42 +0000

Kat's visiting pickle novelty shops, Ian is eating Chipotle too often and our Producer Alex is working overtime to keep us on track this week! After Kat finally says something nice to Ian (only 22 episodes in...), we jump into our best interview tips - from proper preparation to closing with confidence, we share our best tips to help you ace your next big interview and get that dream job!! If you are interested in a career at Cisco, check out opportunities here: https://www.cisco.com/c/en/us/about/careers.html

Cisco SE Talks: Agentic AI & LLM Explained Featuring Dr. Gaurav Khanna, John Cuneo and Justin Perry

Wed, 20 Aug 2025 12:58:04 +0000

Just dropped: A new episode of Cisco SE Talks: Conversations on AI! Join us as we’re excited to feature Cisco's Dr. Gaurav Khanna, John Cuneo, and Justin Perry as we explore the latest AI trends, including the impact of agentic AI, LLM models, and the future of AI in Networking - demystifying how Cisco AI is driving innovation in the evolving landscape of AI. We’ll also dive deep in the Cisco + NVIDIA partnership – uniting two industry leaders to pioneer secure networking and AI solutions. Don’t miss this one – As the AI conversation continues with Cisco leading the way!

Shift Happens - Episode 9: Customer First, Partner Always: Cisco’s Roadmap to Value

Tue, 19 Aug 2025 04:00:19 +0000

In this episode of Shift Happens, host Jeff Edwards sits down with Emma Carpenter, SVP of Recurring Revenue Acceleration at Cisco. From her global journey across Avaya, Palo Alto, and now Cisco, Emma shares how partners are the key to unlocking customer value in a recurring revenue world. They dive into: •Why transformation—not disruption—is the mindset shift we need •How Cisco is enabling partners through the Customer Value Journey •What the Cisco 360 Partner Program means for long-term success If you're navigating Cisco's partner landscape or driving outcomes for your customers, this episode delivers the clarity and energy to keep moving forward.

Outage Patterns We’re Seeing in 2025: Navigating Complex Dependencies

Fri, 15 Aug 2025 23:29:38 +0000

When we looked at outages from the first half of 2025, we saw distinct patterns in how distributed systems failed. Consistent with our ongoing outage analysis, our data revealed a rise in subtle functional failures and service degradations where symptoms often seem disconnected from their root causes. Tune in to hear more about our findings from 2025 outages so far, or use the chapters below to jump to the sections that most interest you. CHAPTERS: 00:00 Intro 00:46 The Impact of Agile Development 04:40 Hidden Functional Failures 08:04 Outages With Cascading Effects 11:52 Configuration-related Outages 12:39 Backend Issues 16:55 By the Numbers: 2025 Outage Trends 18:11 Get in Touch ——— For additional insights, check out the links below: - The Internet Report’s latest blog post: https://www.thousandeyes.com/blog/internet-report-outage-patterns-in-2025?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast - Internet Outage Map: https://www.thousandeyes.com/outages?utm_source=youtube&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=youtube&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast - Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=youtube&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: Hybrid Work

Fri, 15 Aug 2025 15:18:00 +0000

We're back and start by learning that Kat's addicted to grapes, and would like this episode to be over quickly so she can get back to eating them. We then jump in by sharing our own experiences working in a hybrid environment, and all the technology Cisco provides that make it seamless. We dovetail into a bit of computer networking (teasing a future episode...) before we get to smart buildings and how incredible a smart office is (not to brag). From improving user experiences to creating a more sustainable building - the possibilities are endless, even if our dogs probably wouldn't love it. The office should be a magnet not a mandate. Now just need to solve for the traffic for Ian (and keep Kat off the roads). All in all, one of our smarter episodes!

Small Business, Big Solutions: The Past, Present and Future of Collaboration

Tue, 12 Aug 2025 15:39:16 +0000

The way we work has evolved. The technology that has driven that are collaboration tools like Webex that allow work to be something you do, not somewhere you go. But what does the future look like, and are there applicable lessons from the past that we can learn? Ben Rife is back for round 3, and bring with him Brad Oliver, the Director of the US Commercial Collaboration SMB & Midmarket Sales Organization at Cisco to talk through practical advice and real-world examples to help small businesses navigate the rapidly changing landscape of modern teamwork. Learn more about Cisco's solutions for SMBs: https://www.cisco.com/site/us/en/solutions/small-business/index.html To buy Ben's book for yourself: https://www.amazon.com/Cloud-Calling-Secrets-Underground-Communications/dp/B0DT1813Z1/ref=sr_1_1?dib=eyJ2IjoiMSJ9.3kYo4R4GAtkiSVlo_FeQKw.Mrykj20lEL2_eQtDW6jLCIlvAL0fWdOSWktNqDG7Z2Y&dib_tag=se&keywords=cloud+calling+secrets&qid=1749670806&sr=8-1

Shift Happens - Episode 8: Making Managed Services Your Competitive Edge

Tue, 12 Aug 2025 04:00:13 +0000

In this episode of Shift Happens, host Jeff Edwards sits down with Cisco’s Andrew Wozniak and Leonard Thompson—two experts leading the charge on managed services across the Americas. They break down why managed services are more than just a trend—they're a growth engine. 🚀 From a 💰 $353B market opportunity to the critical role managed services play in partner profitability, this episode explores: 🔑 Why customers are demanding managed outcomes 🤝 What the Cisco 360 Partner Program means for MSPs 🤖 How AI is transforming operational efficiency If you’re a Cisco partner—or thinking about becoming one—this is your guide to unlocking profitability, scalability, and competitive advantage in a rapidly changing market. 🌐 🎧 Grab a coffee and tune in. Let’s make shift happen.

How Networking Advancements Orchestrate Breakthroughs in Industrial IoT

Mon, 11 Aug 2025 22:29:32 +0000

From robotaxis to surgical robots, the innovations we’ve witnessed in industrial IoT (IIoT) and robotics technology wouldn't have been possible without advancements in networking. Tune into this episode to learn more and explore why smooth digital experiences are crucial in the IIoT and robotics space. ——— CHAPTERS 00:00 Intro 00:54 Networking Advancements & IIoT Innovation 02:38 Assuring IIoT Networks 03:59 Impact of Disruptions 07:30 Monitoring Challenges 10:20 What’s Next 15:08 Get in Touch ——— For additional insights, check out this Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep1_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Shift Happens - Episode 7: Make it Simple, Scalable & Sticky - with Brett Harrison

Tue, 05 Aug 2025 12:00:46 +0000

In this episode of Shift Happens, Jeff Edwards sits down with Brett Harrison, Director of Global Partner Go-To-Market Strategy for Collaboration at Cisco. From flying planes to driving partner success, Brett brings his strategic storytelling superpower to a packed conversation on the evolution of hybrid work, the AI-powered digital front door, and why interoperability is no longer optional. They dig into: • Market trends shaping collaboration and customer experience • How AI is transforming contact centers and redefining brand interactions • The power of Cisco’s 360 Partner Program and Partner Value Index • Why “every customer is now a Cisco opportunity” Whether you're a partner, customer, or Cisco team member—this episode delivers clear, actionable insights to help you grow your collaboration practice and elevate your brand. 👉 Tune in, take notes, and get ready to scale what sticks.

Cisco Tech Stories - ep 25 - Ransom where ? PSIRT adventures

Fri, 01 Aug 2025 06:10:36 +0000

In this episode we interview Roberto Petrillo who works for Cisco Product Security Incident Response team. He works on and assesses vulnerabilities on all Cisco products. He tells us about his career in TAC support web security and his move to PSIRT, working on vulnerability disclosures.

404 Script Not Found: Internet of Things

Thu, 31 Jul 2025 15:26:36 +0000

We're back talking tech this week, and class is in session. To start, we have a monumental moment where Kat promises she's made her final bit about Ian's age (unlikely) (1:10). The meat of this episode is on the Internet of Things (IoT). Kat tries her absolute best to understand what IoT means (3:15), even though her prep for this episode may or may have started with a prompt to Cisco's AI tool of "can you explain IoT to me like I'm 5". BUT after 15 minutes of IoT bootcamp with Ian, she finally understands how Cisco solutions are working in real time AND the necessity of Ian updating his temperature of his home from the golf course (7:11) If we've piqued your interest in Cisco' IoT Solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound

Shift Happens - Episode 6 - AI and Security: The New Frontier

Tue, 29 Jul 2025 10:00:16 +0000

As cyber threats grow in complexity and AI continues to evolve, the security landscape is shifting at an unprecedented pace. How can businesses and partners stay ahead of the curve? In this episode, we are joined by Alison Stahl, Director of Partner Security Sales at Cisco, who provides a sharp, practical lens on the current and future state of security. She unpacks the critical intersection of artificial intelligence and cybersecurity, offering clear insights for navigating this new frontier. This episode is a must-listen for anyone looking to understand the next wave of security challenges and opportunities. In this episode, you will learn about: •The most significant emerging trends in cybersecurity. •Why simplification is a critical strategy for partner success. •How Cisco's AI Defense is actively reshaping security strategies. •Key security announcements from the recent Cisco LIVE event. •The benefits and opportunities of the Cisco 360 partner program for security-focused partners. This isn't just a conversation; it's a survival guide for the AI frontier. Don't get left behind.

404 Script Not Found: Things That Shouldn’t Bother Us

Thu, 24 Jul 2025 14:55:25 +0000

There's a lot covered in this episode, but we can't promise that ANY of it has to do with tech outside of a mention of a certain service provider. Early on, Kat lays all of her superstitions (or stitions?) on the line, then Ian spends about 13 minutes of your time analyzing grocery store (technically a small business?) operations and logistics (and his recurring issues) Get this man in front of Publix's board! Today we're here to yap, and we're so glad that you're here to listen - WE PROMISE to drop knowledge next week (Internet of Things...it's a doozy). If you've made it this far and are actually looking for information on Cisco's solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound

Cisco SE Talks: AI in Business Featuring Pat Bodin

Wed, 23 Jul 2025 18:23:35 +0000

Join us for an exciting episode of the ‘Cisco SE Talks: Conversations on AI Podcast’ as we welcome Pat Bodin, a leading expert in artificial intelligence in business. With a rare combination of CCIE and CPA certifications, Pat Bodin brings unique insights into how AI and customer success are deeply connected. In this episode, Pat reveals his innovative "30 on 30" approach—showing how to create 30 impactful AI use cases in just 30 seconds. Discover how cross-domain expertise is crucial for successful AI conversations and learn real-world strategies for leveraging Cisco AI to drive meaningful business outcomes. Don’t miss this engaging AI podcast—perfect for anyone interested in artificial intelligence in business, Cisco AI solutions, or enhancing customer success with AI. Watch this episode on Cisco's YouTube Channel: https://www.youtube.com/watch?v=UPimA48poTk

S6 E7: Talking IT/OT Convergence, Self-Healing Networks, and Digital Resilience with Rajat Arora

Tue, 22 Jul 2025 14:49:25 +0000

AB sits down with PepsiCo’s Rajat Arora, Global Head of Networks and IT/OT Infrastructure, to talk about how Cisco technologies and solutions are driving better business outcomes for PepsiCo across the globe. This is a great conversation that covers a variety of topics, from IT/OT convergence to the integration of Cisco WAN to self-healing networks.

Shift Happens -Episode 5: Cisco 360 Partner Program & AI - Unlocking the $43B Networking Opportunity

Tue, 22 Jul 2025 11:00:08 +0000

In this episode of Shift Happens, host Jeff Edwards sits down with Rakesh Samtani, Senior Director of Partner Networking Sales at Cisco, to explore how AI is transforming network management and how the Cisco 360 Partner program initiative is reshaping the partner landscape. From key innovations unveiled at Cisco LIVE to actionable insights that can drive growth and profitability, this conversation dives into the $43 billion network refresh opportunity and what it means for partners ready to lead with AI. What you’ll learn: • Why AI is the engine of next-gen networking • How Cisco the 360 Partner Program is evolving the partner model • The power of new messaging and partner engagement • Big takeaways from Cisco Live • How to capitalize on the $43B opportunity Mic drop moments: “We are investing with our partners.” “AI is moving GDPs.” “It’s time to buzz the tower.”

Beyond ”Break-Fix”: Assuring Performance in the AI Era

Fri, 18 Jul 2025 23:29:25 +0000

As AI transforms IT infrastructure, it’s also reshaping what it takes for IT operations teams to assure performance and maintain quality digital experiences. In this episode, we’ll explore the new challenges facing ITOps teams as AI becomes more integrated into IT environments, covering key digital resilience strategies and important considerations. CHAPTERS 00:00 Intro 00:54 AI & IT Infrastructure 03:15 Assuring Performance on Your AI Journey 04:55 Distributed Architecture 07:49 Digital Resilience 10:21 Catching Issues in the AI Era 11:47 Performance Problems 13:57 AI Readiness: A Journey, Not a Destination 15:07 Get in Touch ——— For additional insights, check out this Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep5_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: Tales from the Field

Thu, 17 Jul 2025 18:22:18 +0000

WELCOME to Episode 18 of 404 - today, we're joined by Cisco SMB sales leader Koko Burns, and while her resume is impressive, her tales from her time in the field are even more so. Koko shares with us her real life experience with a Tinder Swindler, obituary hunting, and how to navigate awkward client interactions - spoiler: some people make it impossible. And once again, Kat reminds us that she's easily scammed. If you have any interest in what tech sales is really like, we think you'll enjoy this episode. Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound If you've read this far, and are actually looking for information on Cisco's solutions that you can use to enable your sellers you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

S6 E6: Talking AI-Era Network Architecture for Campus, Branch, and Industrial with Lawrence Huang, Greg Dorai, and Vikas Butaney

Tue, 15 Jul 2025 17:14:40 +0000

AB sits down with three of Cisco’s leaders: Lawrence Huang, SVP and GM of Network Platform and Wireless; Greg Dorai, SVP and GM of Cisco's Switching business; and Vikas Butaney, SVP and GM of Cisco Routing and Industrial IoT, to discuss Cisco's latest advancements, from AI-driven network management to Industrial IoT solutions, highlighting how these and other technologies are transforming the way businesses operate across diverse environments to deliver operational simplicity to our customers.

S6 E5: Talking Quantum Computing and Emerging Technologies with Ramana Kompella

Tue, 15 Jul 2025 12:54:13 +0000

AB sits down with Ramana Kompella, Cisco Fellow and Head of Cisco Research, for a great talk about Cisco's focus on quantum networking as a next-generation technology. From networking entanglement to the importance of research to the development of Cisco's new networking-entanglement chip, this conversation highlights how Cisco is innovating in ways that aim to unify classical and quantum internet infrastructures.

Shift Happens-Episode 4: Cracking the Code: Cisco 360 Partner Program & the Partner Value Index

Tue, 15 Jul 2025 12:00:58 +0000

In this episode of Shift Happens, host Jeff Edwards talks with Ken Seitz, Senior Director at Cisco, about the Cisco 360 Partner Value Index (PVI)—a game-changing shift in how Cisco recognizes and rewards partner performance. They break down how the Partner Value Incentive works, what it means for branding and profitability, and how it’s helping partners sharpen their focus in key areas like networking, security, and AI. Ken shares insights on the move from a one-size-fits-all recognition model to a more specialized approach, why predictability matters, and how partner feedback is shaping future improvements. Plus, you'll hear exactly what steps partners can take now to make the most of their Partner Value Index scores and the Cisco 360 Partner program. Key takeaways: • What the Partner Value Incentive is and why it matters • How Partner scores impact branding and profit • Why specialization is the new strategy • The role of partner incentives • Actionable ways to boost your Partner Value Index score

404 Script Not Found: Work and Working Out

Thu, 10 Jul 2025 18:03:18 +0000

We jump right in by talking...supplements? Kat may be Pablo Escobar, who knows. She makes her own preworkout, and the rules around here. Kat then has a fire alarm, so we had to restart the show halfway through (shoutout to our production team, this ended up flowing really well). We then get into what we meant to talk about: tips for balancing work and working out, and why we both think it is SO important. Spoiler: working out makes you a better employee. We share our best practices for committing and staying committed to fitness, no matter what our 9 to 5 throws at us! If you've read this far, and are actually looking for information on Cisco's solutions that you can use to work from anywhere, even the gym, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

Cisco SE Talks: Conversations on AI Featuring Jeetu Patel

Tue, 08 Jul 2025 18:00:07 +0000

We are LIVE with a powerful kickoff episode featuring Jeetu Patel, Cisco's President and Chief Product Officer. In this kick-off episode, Jeetu reveals the core philosophy reshaping Cisco: “Quality is priority zero.” This is not the Cisco you knew 20 years ago. It’s a company redefining itself as an AI market leader, the incredible impact of Cisco SEs and Partners: “we’ve got to take the message and go to every single customer to re-educate the market on who Cisco is.” Hear directly from Jeetu how Cisco is “side by side with our partner community fighting the fight” in this new era of monumental change. If you’re excited to hear more about Cisco’s relevancy spanning across all verticals, you’ll definitely want to tune in! Watch Jeetu's Kickoff on Cisco's YouTube Channel: https://www.youtube.com/watch?v=H-3kAv17wx4&list=PLFT-9JpKjRTBR60Rlx_nt_u6S6_YDjELi&index=2

Shift Happens - Episode 3: Ready, Set, Grow Unlocking Cisco’s New Partner Incentive Estimator

Tue, 08 Jul 2025 12:00:17 +0000

In this episode of Shift Happens, Jeff Edwards welcomes Sharon Price, Director of Strategy & Planning for Cisco’s Global Partner Organization, to unpack the new Cisco Partner Incentive (CPI) Estimator. Sharon shares how the tool helps partners model profitability, plan for growth, and align with the Cisco 360 Partner Program. Whether you're a partner or field team member, this episode gives you the insights—and the action steps—you need to start planning today. Because clarity isn’t the end goal. It’s the beginning.

404 Script Not Found: Workplace Productivity

Thu, 03 Jul 2025 14:26:31 +0000

This week Kat and Ian are diving into one of their favorite topics - Workplace Productivity. We've heard Ian's terrifying email organization (or lack thereof before), but believe it or not, this week he's coming in hot with the productive tips. Tune in this week for WebEx features that even Kat didn't know existed, and a general education on online folders for Ian. OH and if you're here for additional information on Cisco's solutions that can support your team's productivity, *cough* Webex *cough*, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

Shift Happens - Episode 2: A 360 degree shift

Tue, 01 Jul 2025 12:00:09 +0000

Jason Gallo, Global VP of Partner GTM at Cisco, joins Jeff Edwards to unpack the latest evolution of the Cisco 360 Partner Program. From key truths about the new estimator tool to aligning partner investments with what’s next — this episode delivers the insights you need to lead with clarity and confidence. Tune in and get ahead of the shift.

Shift Happens Episode 1: Unpacking the Cisco 360 Partner Program

Tue, 01 Jul 2025 12:00:09 +0000

What really goes into the biggest partner program evolution Cisco has launched in 20 years? In this episode of Shift Happens, host Jeff Edwards is joined by two powerhouse leaders — Elisabeth De Dobbeleer, SVP of the Cisco Partner Program, and Rhonda Henley, VP of Americas Partner Sales — to unpack what’s new, what’s working, and what’s still in motion with the Cisco 360 Partner Program. They tackle: • The mindset shift partners are making • The biggest wins • What teams and partners can do today to set up for success Insightful. Actionable. Real talk. Grab your coffee or hit play on your commute — let’s make shift happen.

Cisco Tech Stories - ep 24 - Snoop Dogged - NexusOS crisis

Tue, 01 Jul 2025 07:11:29 +0000

In this episode, Brandon tells us the story of the time a critical issue was discovered the day before the Cisco Live US event started. A race against the clock then starts to find a workaround before the attendees arrive. We discuss DHCP snooping and Cisco Live event network preparation.

Small Business, Big Solutions: A 360 View of Cisco’s New Partner Program

Mon, 30 Jun 2025 20:16:55 +0000

New is always better, right? In this episode, Ian is joined Dave Soscia, Vice President of Cisco Product Management and Business Development at D&H Distributing to talk about his perspective on Cisco’s new partner program and how partners can optimize their profile before the launch date. Dave digs into how distribution can help partners with business analysis, practice consultations and even building and executing a business plan. The channel is changing, and partners are the ones who will continue to drive that change. Learn more about Cisco's solutions for SMBs: https://www.cisco.com/site/us/en/solutions/small-business/index.html Learn about D&H’s partner offerings: https://www.dandh.com/v4/view?pageReq=focusedlanding&focus=SPAS1&int_cid=NS-NAV&utm_campaign=ASCII

404 Script Not Found: AI Nightmares

Thu, 26 Jun 2025 19:48:07 +0000

AI…nightmares? Join Kat and Ian for a part two to their original AI episode - slightly spookier. Will AI take over our jobs, our thoughts, the world? Press play to co-conspiracy deep dive…but also hear practical takeaways on how Cisco is securing AI models. Kat confesses to a close relationship with Chatgpt, and Ian vents about the need to upgrade his iPhone. From incredible sports references (1:22) to the tech revolution that we're all experiencing (5:17), this episode (like most) has a little something for everyone. If you came to listen to this episode to learn something about Cisco's AI solutions for small and medium businesses, you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

ITOps Lessons From Outages at Google Cloud and OpenAI

Wed, 25 Jun 2025 22:57:04 +0000

Service delivery chains are often made up of a longer string of dependencies than you might expect. When an outage happens, the root cause might not be in your systems or even with a third-party provider you depend on. It could actually trace back to yet another third-party provider they rely on. We saw this phenomenon in action recently when some Cloudflare services were affected by an outage ultimately caused by Google Cloud issues. Tune in to hear more about what happened at Google Cloud and Cloudflare, and also explore takeaways from a recent OpenAI outage. ——— CHAPTERS 00:00 Intro 00:50 Google Cloud Outage 04:20 Google Cloud & the Cloudflare Outage 08:26 OpenAI Outage 12:45 Outage Trends: By the Numbers 16:46 Get in Touch ——— For additional insights, check out the links below: - Explore the Google Cloud outage further on the ThousandEyes platform (no login required): https://alksjqkoqpogyviwdqlukavercvlzlsi.share.thousandeyes.com/ - Google Cloud Outage Analysis: June 12, 2025: https://www.thousandeyes.com/blog/google-cloud-outage-analysis-june-12-2025?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep4_podcast - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: Cisco Live (and In-Person)

Mon, 23 Jun 2025 15:30:04 +0000

Coming to you live...well at Cisco Live but in person! We dig into the week's biggest news from Cisco Live, from the actual notes Kat took during the sessions, to Ian's adventures. We also tackle the tough topics of what our Uber ratings are, how to pronounce "data," our thoughts on San Diego and what makes a good party at a conference. Something for everyone (especially those above a 4.9 Uber rating)! Short and sweet! If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (outside of the Cisco Live updates) you should check them out here: https://id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml

404 Script Not Found: Influencer Marketing

Mon, 16 Jun 2025 16:07:11 +0000

We're talking everything influencer marketing this week, from the influencer(s?) themself. From internal influencers and employee advocacy to finding the right "celebrity" to support your brand, we share what we've learned. Shoutout to the Giggly Squad. Kat shares what goes into making good influencer content based on her own experiences, and we find ourselves talking AI again...is Bing actually important? Somehow along the way, we end up power ranking our old email accounts (turns out Kat had them all).

Small Business, Big Solutions: Cloud Calling Secrets

Wed, 11 Jun 2025 19:43:53 +0000

Communication is key, and cloud communications have quickly become a critical component for businesses of all sizes, helping organizations stay agile in an increasingly digital-first world. Yet, many small businesses are still navigating the shift from outdated phone systems to modern, cloud-based solutions that unlock new opportunities for growth. In this episode, Ian is joined by Ben Rife, President and CEO of Bullfrog Group and long-time member of the Cisco SMB Advisory Board, to discuss his new book, Cloud Calling Secrets. Ben reveals how small and medium businesses can identify when their phone systems are holding them back, why now is the time to embrace cloud communications, and how solutions like Cisco Webex Calling can transform the way businesses operate. He also dives into real-world success stories, practical tips for a seamless transition, and how his book helps demystify the decision between vendors. Learn more about Cisco's solutions for SMBs: https://www.cisco.com/site/us/en/solutions/small-business/index.html To buy Ben's book for yourself: https://www.amazon.com/Cloud-Calling-Secrets-Underground-Communications/dp/B0DT1813Z1/ref=sr_1_1?dib=eyJ2IjoiMSJ9.3kYo4R4GAtkiSVlo_FeQKw.Mrykj20lEL2_eQtDW6jLCIlvAL0fWdOSWktNqDG7Z2Y&dib_tag=se&keywords=cloud+calling+secrets&qid=1749670806&sr=8-1

Level Up Your Cloud Monitoring With These Tips

Fri, 06 Jun 2025 16:43:44 +0000

Cloud monitoring requires holistic, end-to-end visibility across complex, interconnected environments rather than isolated metrics. Here are best practices CloudOps teams should keep in mind. ——— CHAPTERS 00:00 Intro 00:47 What CloudOps Should Focus On 13:14 Decision-making 16:25 AI 17:53 Get in Touch ——— For additional insights, check out the links below: - The Ultimate Cloud Migration Survival Kit: https://www.thousandeyes.com/resources/the-ultimate-cloud-migration-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep3_podcast - Cloud ROI: How To Measure Your Migration’s Impact: https://www.thousandeyes.com/blog/cloud-migration-roi?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: Company Red Flags

Thu, 05 Jun 2025 17:22:58 +0000

We're doing hot pilates, but not today...Today we are talking red flags, from two people lucky enough to work at a company with lots of green ones. We have a laundry list of things that tell you to stay FAR away from that company, and Kat definitely works through some past trauma from her first job...Lots to take in, but we definitely missed a few! Let us know yours. If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (which we cover NONE of, shock) you should check them out here: https://id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml

Cisco Tech Stories - ep 23 - Dead Air

Sun, 01 Jun 2025 05:29:36 +0000

In this episode, we host Dimitar Dimitrov a Collaboration expert in Webex Calling who tells us a story about dead air. All calls are working fine except sometimes, people can't hear each other at all. From a classic problem description, they end up troubleshooting the whole network hunting after the lost packets. Dimitar also works with AI and tells us about his role in shaping the future of Cisco AI Tech Support

404 Script Not Found: Digital Marketing

Thu, 29 May 2025 15:30:55 +0000

We're talking digital marketing, but what does that actually mean? We kick off and dig in on why we think it is too broad of a term. Are social media managers the new real estate agents? Everyone thinks they can be one, but there is a lot that goes into it! Kat gives her hit list of digital marketing best practices (10:50) off the cuff and flexes her knowledge (of the job she gets paid to do). Maybe our most informative episode yet? If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (outside of how to have the best digital marketing), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

Decoding Stealth Outages: Strategies for Digital Resilience

Fri, 23 May 2025 22:24:53 +0000

Just because an outage is subtle, doesn’t mean it’s harmless. Learn how to catch those pesky “stealth outages” that can so easily slip under the radar, and also unpack recent service disruptions at Slack, Microsoft 365, and X. CHAPTERS 00:00 Intro 00:56 Slack 08:16 Microsoft 365 11:22 X 13:26 Outage Trends: By the Numbers 16:26 Get in Touch ——— For additional insights, check out the links below: - The Five Phases of Internet Outage Recovery: https://www.thousandeyes.com/resources/five-phases-internet-outage-recovery-infographic?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep2_podcast - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow Cisco ThousandEyes on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: LinkedIn Tips

Thu, 22 May 2025 14:47:42 +0000

We're back with an episode we actually did research for! Kat admits she's learning something from Ian? (7:48 if you don't believe it either), and at 9:18, Ian gets nervous deciding 404's niche. On top of the laughs, this week you get Kat and Ian's LinkedIn learnings and best practices - from an emoji in your name to best practices to boost your posts. And PLEASE for the sake of Ian's mental health, comment on 404: Script Not Found's LinkedIn posts. If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (outside of optimizing LinkedIn posting), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

404 Script Not Found: Travel Etiquette

Thu, 15 May 2025 16:19:20 +0000

Kat got hacked...again? Guys we are not security experts if that was not clear. Both Ian and Kat have been on the road, and they have some takes on people's travel habits and what proper etiquette should and should not be in 2025. From who gets the armrest to how you should sit when you are waiting at the gate, we have you covered (we think). If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (which we really did not cover in this one), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

A Story of Scale: Geoff Huston on the Evolution of Network Architecture

Sat, 10 May 2025 00:11:15 +0000

Journey through the evolution of network architecture and explore what the future might hold in this conversation with APNIC’s Chief Scientist Geoff Huston. Geoff and The Internet Report team will cover how the Internet has transformed significantly over the past four decades, scaling to meet rapidly growing demand. And they’ll also discuss how the challenge to “scale still more” continues today as the networking community evolves infrastructure to support emerging technologies like artificial intelligence (AI). CHAPTERS 00:00 Intro 00:11 Meet Geoff Huston 02:56 The Shift to Asymmetry 10:58 The Challenge of Scale 22:07 Moore's Law and Networking 25:05 The Rise of CDNs 26:07 Name-driven Architecture 36:57 AI's Impact on Network Architecture 45:08 Get in Touch ABOUT GEOFF HUSTON Geoff Huston AM is Chief Scientist at the Asia Pacific Network Information Centre (APNIC), the Regional Internet Registry (RIR) for the Asia Pacific region. An industry veteran, Geoff researches Internet infrastructure, IP technologies, and address distribution policies, among other topics. Learn more, explore his recent articles and presentations, and connect with Geoff through his website, www.potaroo.net. ——— For additional insights, check out The Internet Report’s latest blog: https://www.thousandeyes.com/blog/internet-report-evolution-network-architecture?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep1_podcast And to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep1_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on the ThousandEyes LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: That’s a Tariff

Thu, 08 May 2025 15:25:08 +0000

We're handing out tariffs, but not the kind you think! This episode is all about things we don't like at work, and thus wish we could tariff. From wearing many hats to meetings after hours, we run the gamut of everything that irks us at work. Follow along at home, and let us know what you would tariff! This episode does NOT contain political views, stances or commentary on the actual tariffs (we promise). If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (which we really did not cover in this one), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab

404 Script Not Found: Wearable Tech

Thu, 01 May 2025 14:40:54 +0000

Kat is an Oura Ring snob, and thinks Apple Watches are "trash," while Ian is #TeamAppleWatch. We then get into voice memos and how many texts the average person we get each day (turns out Ian needs more friends)! We wrap up talking VR goggles and glasses, and how we think it may be a bridge too far, even if the Webex roadmap has a lot of cool stuff in it like holograms! If you want to learn more about Cisco's solutions for SMBs like email security: www.cisco.com/c/en_uk/solutions/…mall-business.html

Cisco Tech Stories - ep22 - Breaking (CX) Lab

Thu, 01 May 2025 05:54:16 +0000

In this episode, we receive Regis Baudin, Technical Leader for the CXLabs department in Europe. He is responsible for the operations of the biggest lab of the continent (Cisco has bigger labs in the US and Bangalore) and explains to us what are the challenges of hosting a gigantic lab where hundreds or thousands of engineers come to reproduce customer issues.

Troubleshooting Tips & Outages at Zoom, Spotify & More

Sat, 26 Apr 2025 00:10:30 +0000

Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices for ITOps teams. Tune in now for insights from The Internet Report team or use the chapters below to jump to the sections that most interest you. CHAPTERS: 00:00 Intro 00:52 Zoom Outage 04:40 SAP Concur Disruption 07:28 Spotify Outage 10:58 Vanguard Outage 13:59 By the Numbers 16:01 Get in Touch ——— For additional insights, check out the links below: - The Internet Report’s latest blog: https://www.thousandeyes.com/blog/internet-report-troubleshooting-tips-zoom-spotify-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast - The Five Phases of Internet Outage Recovery: https://www.thousandeyes.com/resources/five-phases-internet-outage-recovery-infographic?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: Gaslighting LinkedIn

Thu, 24 Apr 2025 15:19:19 +0000

Kat is back from her wedding, and everyone is circling back with her, which begs the question: do you reply to sales reps who slide into your LinkedIn DMs? What about cold emails? Ian shares a tip to help filter out spam on LinkedIn, and maybe even make your profile more memorable. We then try to figure out how spam filters work before coming up with some solutions of our own...sorry if you are in purgatory! If you want to learn more about Cisco's solutions for SMBs like email security: www.cisco.com/c/en_uk/solutions/…mall-business.html

404 Script Not Found: eComm

Thu, 17 Apr 2025 17:14:25 +0000

Full disclosure: Ian sounds like he is underwater (but is just stuffed up). Not all heroes wear capes. We jump in by discussing how AI is changing the eComm game. Then discuss the need for making eComm in the channel more prevalent and easier, utilizing what we see in B2C. We wrap up with Kat's questionable relationship with sales (and tee up a future episode). Another (mildly) educational, but very fun episode!

Why Even 1% Packet Loss Can Impact User Experiences

Fri, 11 Apr 2025 21:34:43 +0000

Packet loss can be bad news for network flows and customer experience. However, in our experience, NetOps teams tend to focus on major spikes in packet loss, while overlooking smaller amounts like 1 or 2%. This might be a mistake. Tune in for a deep dive into research findings suggesting that even 1% packet loss can significantly impact user experience—and recommendations for steps NetOps teams should take as a result. ——— CHAPTERS: 00:00 Intro 01:07 The Surprising Impact of 1% Packet Loss 02:50 Research Methodology 08:17 Key Findings 13:55 Recommendations for NetOps Teams 16:48 Additional Research 22:30 Get in Touch ——— For additional insights on our packet loss research, explore all three parts of our Path Quality blog series: - Path Quality Part 1: The Surprising Impact of 1% Packet Loss: https://www.thousandeyes.com/blog/path-quality-surprising-impact-one-percent-packet-loss?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast - Path Quality Part 2: Understanding the Impact of Packet Loss on Applications: https://www.thousandeyes.com/blog/path-quality-understanding-impact-packet-loss-applications?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast - Path Quality Part 3: Is BBR the Future of Congestion Avoidance?: https://www.thousandeyes.com/blog/path-quality-brr-future-congestion-avoidance?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast And to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

404 Script Not Found: Working in Tech

Thu, 10 Apr 2025 16:37:21 +0000

We start with a recap of Ian's trip to Japan (spoiler: it was awesome). We then get to discussing Webex backgrounds with some very serious opinions - are you a virtual background person? We wrap up by identifying ways to create balance at work, especially at a company that is heavy on meetings. Also, we definitely don't want to return-to-office, but we do want to see people in person (trust us, this makes sense). All in all, a great, somewhat off the rails episode! Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html

S6 E4: Talking Creativity, AI, and the future of IT with Fletcher Previn

Thu, 10 Apr 2025 13:10:09 +0000

AB sits down with Cisco’s CIO, Fletcher Previn, to talk about the role IT plays in driving business success. Fletcher shares his thoughts on the skills needed for the future of IT, how AI can enhance human potential, and why individual creativity can drive even better IT experiences and outcomes

Matt Gillies | Sharpening your sword

Wed, 09 Apr 2025 12:47:37 +0000

In today's episode of the Cisco Leadership Podcast, we speak with Matt Gillies, Chief Architect and Cisco Fellow, Global Solutions Engineering. Matt shares his career journey, insights into how he keeps his skills sharp, and how he navigates an ever-evolving technology landscape.

404 Script Not Found: AI?

Thu, 03 Apr 2025 00:00:00 +0000

AI, brought to you by two people who use too much ChatGPT (but not on our work computers). Ian and Kat dig into if AI is making us dumb, how it can be implemented for businesses and where we think it is going, all while trying to not get too doom and gloom. "AI isn't going to replace people, but people who use AI are going to replace people who don't" Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html

404 Script Not Found: Cybersecurity

Thu, 03 Apr 2025 00:00:00 +0000

Kat flexes her security knowledge. Ian digs in on some issues facing SMBs today, and a state of the union for security as it stands. Also...we share how many of our passwords are compromised, and apparently Kat has been breached before. Not good! Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html

404 Script Not Found: Ins and Outs of 2025

Thu, 03 Apr 2025 00:00:00 +0000

Ian and Kat jump right in on what is in, and what is out for SMBs in 2025. Ian tries to explain the cloud to you like you're five, and in doing so shares an interesting anecdote about his old employer. We also apologize to our own employer on our social media habits...Lots to get through in a short time. It's a fun one! Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html

Cisco Tech Stories - ep 21 - It’s a Hard NOC Life

Tue, 01 Apr 2025 00:00:00 +0000

This is a special episode recorded live at Cisco Live EMEA Amsterdam with the NOC team digging into how they deploy a network in a matter of days.

Small Business, Big Solutions: Partner Marketing’s Evolution

Fri, 28 Mar 2025 00:00:00 +0000

SMB is an entirely partner-driven channel, and yet so many manufacturers miss the mark when it comes to scaling through their partners. Marketing has evolved, yet strategies have not. How do we ensure our partners are getting the right content and resources to effectively create awareness and demand? To answer this question, and dig into trends shaping channel marketing, Ian is joined by Alex Whitford and Efe Senel from Channext who also cohost the Partnerships Unrivaled Podcast. Learn more about Cisco's marketing solutions for partners to market to SMB customers: https://ebooks.cisco.com/story/cisco-smb-partner-campaign-kit/ Check out Channext here: https://channext.com/partners

Understanding Service Disruptions at X, Workday & Mastercard

Thu, 20 Mar 2025 00:00:00 +0000

Go under the hood of recent service disruptions at X, Workday, and Mastercard—and explore why it’s so important to quickly (and accurately) identify the root cause of an outage. ——— CHAPTERS: 00:00 Intro 00:59 X Outage 07:08 Workday Outage 11:00 Mastercard Service Disruption 14:48 By the Numbers 16:05 Get in Touch ——— For additional insights, check out The Internet Report’s latest blog: https://www.thousandeyes.com/blog/internet-report-service-disruptions-x-workday-mastercard?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep4_podcast And to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Cisco Optics Podcast Ep 63. Why some optics are good for AI and some aren’t (5/5)

Mon, 17 Mar 2025 00:00:00 +0000

I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it. In Episode 63, we conclude our conversation with Paymon Mogharabi, Senior Product Manager at Cisco’s Optics team, also known as the Transceiver Modules Group. We continue with the constraints to consider when designing AI cluster racks and optics choices for them. Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Cisco Optics Podcast Ep 62. Why some optics are good for AI and some aren’t (4/5)

Mon, 17 Mar 2025 00:00:00 +0000

I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it. In Episode 62, we continue our conversation with Paymon Mogharabi, Senior Product Manager at Cisco’s Optics team, also known as the Transceiver Modules Group. We get into smart NICs and future growth affecting optics. Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Cisco Optics Podcast Ep 61. Why some optics are good for AI and some aren’t (3/5)

Mon, 17 Mar 2025 00:00:00 +0000

I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it. In Episode 61, we continue our conversation with Paymon Mogharabi, Senior Product Manager at Cisco’s Optics team, also known as the Transceiver Modules Group. We go into more detail about AI datacenter hardware architectures and Ethernet. Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Unpacking the Slack Outage & Other Backend Issues

Thu, 06 Mar 2025 00:00:00 +0000

Dive into the recent Slack outage and disruptions at Microsoft 365, Grafana Cloud, and Otter.ai—plus, explore key takeaways for ITOps teams. ——— CHAPTERS: 00:00 Intro 00:48 Slack Outage 06:55 Microsoft 365 Outage 11:44 A Pair of Otter.ai Outages 14:21 Grafana Cloud Disruption 15:55 By the Numbers 17:58 Get in Touch ——— To learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

S6 E3: Talking Empathetic Leadership, Employee Wellbeing, and the Future of HR with Kelly Jones

Sun, 02 Mar 2025 00:00:00 +0000

AB sits down for a fun, informative, in-person chat with Kelly Jones, Cisco’s Chief People Officer, to discuss a variety of topics ranging from empathetic leadership to wellbeing in the workplace to future trends that could transform the HR landscape in 2025.

Tech Stories - ep 20 - Asynchronous Secrets and Pythonic Power

Sat, 01 Mar 2025 00:00:00 +0000

In this episode, we interview Jonathan Slenders, lead python developer at Cisco who takes us on adventure along his automation tools developped before and during his Cisco tenure. We discuss how terrible networking engineers are at coding and how we can reconcile both worlds.

Cisco Optics Podcast Ep 60. Why some optics are good for AI and some aren’t (2/5)

Fri, 28 Feb 2025 00:00:00 +0000

I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it. In Episode 60, we continue our conversation with Paymon Mogharabi, Senior Product Manager at Cisco’s Optics team, also known as the Transceiver Modules Group. We get into data center hardware architectures and traffic patterns for AI applications. Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Cisco Optics Podcast Ep 59. Why some optics are good for AI and some aren’t (1/5)

Fri, 28 Feb 2025 00:00:00 +0000

I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it. In Episode 59, we begin a new conversation with Paymon Mogharabi, Senior Product Manager at Cisco’s Optics team, also known as the Transceiver Modules Group. We begin with his start in Cisco and the history of data center hardware architectures. Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Configuration Mishaps Strike Again: Asana Outages & More News

Wed, 26 Feb 2025 00:00:00 +0000

Outages connected to configuration mishaps were a common theme last year, and we’ve continued to see incidents like these in 2025. Configuration changes triggered two consecutive Asana outages in early February, and configuration or update-related issues may also have contributed to recent disruptions at Barclays, ChatGPT, Jira, and Discord. Tune in to hear The Internet Report’s Mike Hicks unpack these incidents and discuss ways ITOps teams can guard against similar issues. ——— CHAPTERS: 00:00 Intro 01:06 Asana Outages 11:40 ChatGPT Disruption 19:34 Barclays Outage 21:57 Jira Outage 22:59 Discord Outage 24:31 By the Numbers 30:15 Get in Touch ——— For additional insights, check out The Internet Report’s latest blog: https://www.thousandeyes.com/blog/internet-report-configuration-mishaps-asana-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep2_podcast And to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X. ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Embracing Change – With John Dorval

Wed, 26 Feb 2025 00:00:00 +0000

In today's episode of the Cisco Leadership Podcast, we will hear from John Dorval, Senior Vice President of Americas Service Provider at Cisco. In this discussion, JD will share his professional journey through 25 years of leadership at Cisco, his approach to guiding teams through transformative industry shifts, and what it takes to build high-performing, inclusive teams. Thank you for tuning in.

Episode 9 - AI Unleashed: Strengthening Cisco’s Strategy with Solutions Engineers

Sun, 16 Feb 2025 00:00:00 +0000

In this episode of SE Unleashed, we dive into the transformative impact of Artificial Intelligence and explore how Cisco is empowering engineers and businesses to harness its full potential. We’ll be joined by an engineer and an engineering leader to discuss the value AI brings, the challenges customers face, and how Cisco is uniquely positioned as a market leader in AI. From data-driven decision-making to AI-powered security and automation, this conversation will give SEs the insights they need to navigate the evolving AI landscape.

Marcus Moffett | Grit

Mon, 10 Feb 2025 00:00:00 +0000

In today’s episode of the Cisco Leadership Podcast, we will hear from Marcus Moffett, Vice President of Solutions Engineering -Americas. Marcus' story is one of grit, perseverance, and passion for people and technology. Marcus shares his career journey and his leader, leader approach to leadership. Tune in to to hear how Marc has applied his life lessons to leading a top notch solutions engineering team.

Small Business, Big Solutions: Is SASE Killing the Firewall?

Tue, 04 Feb 2025 00:00:00 +0000

Video killed the radio star, and SASE killed the firewall. While it may not be as catchy, it might be just as valid. The shift to the cloud changed the way businesses work, and now it is having impacts on how they protect themselves. To dig into this bold statement, and unpack the impact AI will have on small and medium businesses, Ian is joined by Tim Orozco, Managing Partner of Stratus Information Systems, a top SMB partner of Cisco. Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html View Stratus Information Systems' solutions here: https://stage.stratusinfosystems.com/

S6 E2: Talking Cisco Country Digital Acceleration (CDA) with Dr. Guy Diedrich

Mon, 03 Feb 2025 00:00:00 +0000

In this insightful and engaging episode, AB engages in a conversation with Dr. Guy Diedrich, Cisco's Senior Vice President and Global Innovation Officer, to explore the impressive global influence of the Cisco Country Digital Acceleration (CDA) program. Marking its 10th anniversary, CDA has played a crucial role in narrowing the digital divide worldwide. This discussion delves into key subjects such as differentiating between resource availability and accessibility, building trust between global leaders and Cisco, and the importance of education and skill development to enhance countries' digital competitiveness, among many other topics

S6 E1: Talking Food 4 Education, a Revolutionary School-Feeding Program, with Wawira Njiru and Brian Tippens

Mon, 03 Feb 2025 00:00:00 +0000

Wawira Njiru serves as the Founder and CEO of Food 4 Education, a non-profit organization dedicated to combating childhood hunger in Kenya by providing meals to over 500,000 students annually. In this insightful discussion, AB engages with Wawira and Brian Tippens, Cisco's Senior Vice President and Chief Social Impact & Inclusion Officer, to explore the significance of community-driven initiatives, the implementation of sustainable practices in tackling the global food crisis, the crucial role of trust in fostering partnerships between corporations and communities, and much more.

Tech stories - ep 19 - Richard’s time machine rollercoaster

Fri, 31 Jan 2025 00:00:00 +0000

Richard Yates, Service provider Technical Leader, tells us about his career story. Starting from the air force and analog phone switchboards through all the wireless technologies like CDMA, 3G, WiMAX to 5G. This long episode covers life lessons, technology anecdotes, insane stories and much much more.

The Show Must Go On: ITOps Lessons From the Events Industry

Fri, 31 Jan 2025 00:00:00 +0000

What does it take to deliver successful digital experiences at major events like concerts and conferences? With special guest Dominic Hampton—Managing Director at attend2IT—we’ll explore the dynamic world of event IT and key takeaways ITOps teams at enterprise companies can apply to their own events as well as in their day-to-day operations. We’ll also discuss insights from recent incidents that impacted Azure, Microsoft 365, and more. CHAPTERS 00:00 Intro 01:34 Behind the Scenes of Event IT: Lessons for Enterprise ITOps 22:42 Microsoft Azure Incident 24:15 Microsoft 365 Disruption 25:31 Atlassian Bitbucket Cloud Outage 27:22 TikTok’s Shutdown 30:41 Get in Touch ——— ABOUT DOMINIC HAMPTON Dominic Hampton is the Managing Director of attend2IT, a UK-based company that provides comprehensive IT services for events of all kinds, from music festivals to major corporate conferences. An IT industry veteran, Dom has more than two decades of experience in the space and has worked on events for many leading companies and organizations. Learn more and connect with Dom on LinkedIn: https://www.linkedin.com/in/attend2/ ——— For additional insights, check out the links below: The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-event-it-best-practices?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep6_podcast Webinar: Top Outages of 2024, Explained: Lessons in Digital Resilience: https://www.thousandeyes.com/resources/na-top-outages-2024-lessons-in-digital-resilience-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep6_podcast *NOTE: The discussed Atlassian Bitbucket Cloud outage occurred on January 21, starting at 3:30 PM (UTC), not January 22. ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Configuration Change Trouble & Other 2024 Outage Trends

Wed, 15 Jan 2025 00:00:00 +0000

Configuration changes played an outsized role 2024 outages. Tune in to hear more about this and other outage trends—and learn how ITOps teams should plan accordingly in the year ahead. We’ll also share insights from recent incidents at OpenAI and Google Cloud’s Pub/Sub, and dive deeper into a degradation incident that Netflix experienced at the end of 2024. Read on to learn more, or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:58 Cloud Service Provider (CSP) Outages Continue To Rise 01:52 Accidental Misconfigurations Trending for Clouds and Apps 07:10 OpenAI Outage 09:55 Google Cloud’s Pub/Sub Disruption 14:47 Lessons From a Netflix Incident 18:57 Recent Outage Trends: By the Numbers 21:01 Get in Touch ——— For additional insights, check out the links below: - The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-configuration-change-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast - 2024 Outage Trends Solidify; Plus OpenAI & Meta Outages: https://www.thousandeyes.com/blog/internet-report-2024-outage-trends-openai-meta-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast - Netflix Broadcast Disruption: Lessons for Major Live Events: https://www.thousandeyes.com/blog/netflix-disruption-analysis-november-15-2024?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast - And join our upcoming webinar, “Top Outages of 2024, Explained: Lessons in Digital Resilience.” We’ll unpack notable outages and performance degradations of 2024 and share lessons IT Operations teams can take away from these incidents to strengthen their digital resilience: https://www.thousandeyes.com/webinars/na-top-outages-2024-lessons-in-digital-resilience?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Elisabeth De Dobbeleer | Be Fearless

Wed, 15 Jan 2025 00:00:00 +0000

In today’s episode of the Cisco Leadership Podcast, we will hear from Elisabeth De Dobbeleer, Senior Vice President of the Cisco Partner Program. Elisabeth shares her fearless approach to leadership, the lessons from her professional journey, and her invaluable insights on building and inspiring high-performing teams. Tune in to discover how embracing courage and purpose can transform not just teams, but entire organizations. Thank you for listening!

Tech Stories - ep 18 - Splunk around and find out

Tue, 31 Dec 2024 00:00:00 +0000

We interview Devon Herron, a Splunk support engineer based in the UK. Devon only handles network down P1 situations and he has seen a few doozies during his career. He takes us through storage troubleshooting, hypervisor shenanigans and of course automation going bananas. Follow us on this journey to discover Splunk and how it can change your life as a network engineer.

2024 Outage Trends Solidify; Plus OpenAI & Meta Outages

Thu, 19 Dec 2024 00:00:00 +0000

With nearly a year of data available, the topline outage trends for 2024 are coming into focus. Tune in to see what the numbers are showing. The Internet Report team will discuss how Internet service provider (ISP) outage numbers are continuing to increase, while cloud service provider (CSP) outages are also becoming more frequent, indicating a changing landscape in service reliability. They’ll also unpack the recent OpenAI and Meta outages. ——— CHAPTERS: 00:00 Intro 00:49 Outage Trends Across 2024 07:37 OpenAI Outage 13:10 Meta Outage 18:48 Get in Touch ——— For additional insights, check out The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-2024-outage-trends-openai-meta-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep4_podcast And join our upcoming webinar, “Top Outages of 2024, Explained: Lessons in Digital Resilience.” We’ll unpack notable outages and performance degradations of 2024 and share lessons IT Operations teams can take away from these incidents to strengthen their digital resilience: https://www.thousandeyes.com/webinars/na-top-outages-2024-lessons-in-digital-resilience?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

DigitalOcean, Reddit Outages & Worldline’s IT Perturbations

Thu, 12 Dec 2024 00:00:00 +0000

The past few weeks are somewhat of a representative sample of 2024 from an outage perspective, with connectivity issues and updates at the root of the four recent incidents. Both DigitalOcean and real-time payments provider Worldline experienced connectivity issues to data centers that made services unreachable. Meanwhile, Microsoft and Reddit encountered problems following changes to their systems that appeared to have unexpected user impacts and had to be rolled back. Tune in to hear The Internet Report team unpack these incidents and discuss the latest outage trends. ——— CHAPTERS: 00:00 Intro 00:50 Reddit Server Errors 04:33 Issues for Microsoft 365 09:42 DigitalOcean’s Network Issues 10:52 Worldline’s Payment “Perturbations” 12:40 Outage Trends: By the Numbers 15:06 Get in Touch ——— For additional insights, check out this week’s The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-digitalocean-reddit-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcast And to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

The Impact of Cisco Foundation with John Rivers

Thu, 12 Dec 2024 00:00:00 +0000

In this episode, Gladys Kline sits down with John Rivers, Global VP for Service Sales at Cisco and Trustee for the Cisco Foundation. John shares inspiring stories from his family's rich history, his career journey, and his passion for giving back. Tune in for an engaging discussion on resilience, mentorship, and making an impact through service and sustainability.

Small Business, Big Solutions: Focusing on the Future of SMBs

Thu, 12 Dec 2024 00:00:00 +0000

New titles, technologies and routes to market. The partner space that serves small and medium businesses is rapidly evolving. From shifting investments to OpEx, adopting AI and incorporating managed services there is a lot to learn, let alone master. For a look into what the future holds for both partners and customers, Ian is joined by Chris Caprio, CEO of Focus Technologies, a top SMB partner of Cisco. Learn more about Cisco's solutions for SMBs: https://www.cisco.com/c/en_uk/solutions/small-business.html View Focus Technologies' solutions here: https://www.focustsi.com/services-solutions/

Talking the growing and evolving Cisco Partner ecosystem with Rodney Clark.

Mon, 02 Dec 2024 00:00:00 +0000

At Cisco, partnerships aren't merely a business transaction — they hinge on personal connections that have been cultivated over time. AB sits down with Rodney Clark, Cisco's SVP, Partnerships and Small & Medium Businesses, to chat about the ever-evolving partner ecosystem at Cisco. This great conversation dives into topics such as streamlining the partner experience, the shift from products to outcomes, the role of AI in driving better end-user experiences, and much more.

Tech Stories - ep 17 - Dive into threat hunting with JF

Sun, 01 Dec 2024 00:00:00 +0000

In this episode, we interview Jean Francois Dive : threat hunting for Cisco internal Security. He takes us through the stakes of a few very recent and famous hacks.

Talking Proactive Optimization, ChatGPT Issues & More

Tue, 26 Nov 2024 00:00:00 +0000

Powerful things happen when ITOps teams move beyond a break-fix approach and lean into proactive optimization. Instead of just responding to issues as they occur, when teams have independent visibility into their end-to-end service delivery chain, they can proactively identify possible areas for optimization and improvement. For example, streamlining one small part of a complex process could shave seconds off the total transaction time; do this for every part of the process, and the efficiency savings can quickly add up. In recent weeks, it appeared OpenAI’s ChatGPT may have been undergoing this type of optimization, as we observed material improvements in page load times and some evidence suggesting possible configuration changes and re-architecture in the pursuit of performance improvements. Read on to learn more about what we saw at ChatGPT, as well as insights from incidents at companies including Grammarly, Bluesky, and Netflix, or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:48 ChatGPT Disruptions 08:17 Grammarly Issues 10:59 Netflix Issues 12:09 Bluesky Disruptions 13:26 Salesforce Outage 14:50 Verizon Fios Disruption 16:14 Outage Trends: By the Numbers 18:36 Get in Touch ——— For additional insights on understanding and proactively optimizing digital experiences, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Cisco ThousandEyes at Cisco Partner Summit Episode 2024

Mon, 18 Nov 2024 00:00:00 +0000

Find out how Cisco ThousandEyes is supporting Channel Partners, the latest and greatest on the integration with the AWS Migration Assistance Program, and a preview into what happened at Cisco Partner Summit 2024. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/

#12 with Grace Wanna

Thu, 14 Nov 2024 12:52:28 +0000

Neste episódio do #12 Podcast, tivemos o prazer de ter como convidada a Grace Wanna, Engenheira Informática, que passou um mês na Cisco Portugal através do programa da Girl Move Academy. Oiçam este episódio para conhecerem melhor a Grace e a sua paixão pela tecnologia!

Small Business, Big Solutions: Cloud Coverage with PTP

Thu, 07 Nov 2024 00:00:00 +0000

While the cloud has become table stakes for businesses, what it enables companies to do remains almost limitless. From faster collaboration to powering machine learning, the cloud is the key for SMBs everywhere. But what does that look like in application? For a look into how the cloud is powering life sciences companies and how those learnings can apply to other SMBs, Ian is joined by Ethan Simmons, the managing partner of PTP, a top SMB partner of Cisco. Learn more about Cisco SMB solutions for cloud networking: https://www.cisco.com/site/us/en/solutions/small-business/networking/index.html Learn more about PTP’s offerings: https://ptp.cloud/services/

DORA & ITOps Best Practices; Plus BMO, Google Outages

Thu, 07 Nov 2024 00:00:00 +0000

The Digital Operational Resilience Act (DORA) goes into effect on January 17, 2025, and financial institutions serving the EU will need to meet an enhanced set of requirements related to risk management, network resilience, and incident reporting. While DORA is directly applicable to EU financial institutions, it prompts important discussions about resilience and ensuring digital experiences that are relevant for all IT operations teams, regardless of industry or region. Tune in to the podcast to hear The Internet Report team and special guest Bernie Clairmont, Product Solution Architect at ThousandEyes, dive deeper into DORA. As usual, we’ll also unpack recent outages from the last few weeks, examining the DDoS attacks against the Internet Archive as well as some power and cooling problems at Google Cloud. We’ll also revisit a previous Azure outage and discuss the latest global outage numbers. ———  CHAPTERS: 00:00 Intro 01:20 DORA: What ITOps Teams Need to Know 18:38 BMO Disruption 21:16 Incident Retrospective: Azure Virtual Desktop Outage 25:00 Google Cloud Outage 27:47 Internet Archive Outage 29:35 Get in Touch ——— For more insights, check out the links below: - The Internet Report Blog: DORA & ITOps Best Practices; Plus BMO, Google Outages: https://www.thousandeyes.com/blog/internet-report-dora-itops-best-practices?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep1_podcast - White Paper: ThousandEyes and the Digital Operational Resilience Act (DORA): https://www.thousandeyes.com/resources/digital-operational-resillience-act-dora-white-paper?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep1_podcast - Blog: Introducing Adaptive API Monitoring: https://www.thousandeyes.com/blog/introducing-adaptive-api-monitoring?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep1_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

S5 E9: Talking identity security, MFA, and the vision and strategy for Cisco’s identity portfolio with Matt Caulfield

Fri, 01 Nov 2024 00:00:00 +0000

AB sits down with Matt Caulfield, VP of Identity and Duo, Cisco Security, to talk about the vision and strategy for Cisco’s identity portfolio. This insightful conversation spans various topics, including multi-factor authentication (MFA), social engineering, and the integration of artificial intelligence (AI) in identity security technologies.

Tech Stories - ep 16 - The Return of X25

Fri, 01 Nov 2024 00:00:00 +0000

In this episode, we interview Alain Lanssiers, Service Provider Technical Leader at Cisco CX who knows more protocols than anyone around here. One day he casually decides to code a new feature for a protocol that was already old back then ...

Let’s Talk Status Pages & Salesforce, Microsoft Outages

Thu, 24 Oct 2024 00:00:00 +0000

A recent Salesforce outage highlighted the limitations of status pages and the importance of considering a variety of data points when identifying the source of an outage. Tune in to hear The Internet Report team discuss what happened and why. They’ll also share insights from a recent Microsoft Outlook outage and cover the latest Internet outage trends. Listen now or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:48 Salesforce Outage 10:00 Microsoft Outlook Outage 14:43 Outage Trends: By the Numbers 17:22 Get in Touch ——— For additional insights, check out the latest Internet Report blog: https://www.thousandeyes.com/blog/internet-report-salesforce-microsoft-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep6_podcast And for more on troubleshooting digital experiences across owned and unowned networks, watch this webinar featuring The Internet Report’s Mike Hicks: https://www.thousandeyes.com/resources/apjc-troubleshooting-digital-experiences-across-owned-unowned-networks-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep6_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Balance In Life With Jason W. Gallo

Tue, 15 Oct 2024 15:57:16 +0000

In this episode, Jason Marks, Gladys Kline, and their special guest Jason W. Gallo dive into the importance of balance in both personal and professional life. Jason W. Gallo shares his journey from growing up in Brooklyn to becoming a global VP at Cisco, offering insights into his career and personal experiences. Tune in to hear a candid conversation about finding purpose and growth while navigating the complexities of the tech world.

Small Business, Big Solutions: Buttoning up Security with Port53

Tue, 08 Oct 2024 19:36:10 +0000

AI is everywhere. Every business is talking about it, and seemingly everyone has used it in one way or another. Are we in an AI revolution? What does it mean for the future of work, and the corresponding cybersecurity concerns that come with it? Is the toothpaste out of the tube? To answer these questions and discuss what the future holds, our host Ian is joined by Omar Zarabi, President and CEO of Port53 Technologies, a top SMB partner of Cisco. Learn more about Cisco SMB solutions for security: www.cisco.com/c/en/us/solutions/…ness/security.html Learn more about Port53’s security offerings: https://port53.com/

ServiceNow, Microsoft & Workday Outages, Explained

Thu, 03 Oct 2024 00:00:00 +0000

A recent certificate problem impacted ServiceNow, and other issues prevented users from accessing key cloud services including Microsoft 365, Azure Virtual Desktop, and Workday. Tune in to hear what happened during these incidents and a separate data center fire that caused a Reliance Jio outage for customers across multiple areas of India. Listen now or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:59 ServiceNow Outage 03:20 Microsoft 365 Outage 04:36 Azure Virtual Desktop Outage 05:50 Workday Outage 09:39 Reliance Jio Outage 13:06 Outage Trends: By the Numbers 15:16 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-workday-outage-access-issues?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep5_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Tim Carnes | From Rocket Scientist to SE Leader. How passion and curiosity have fueled his career

Wed, 02 Oct 2024 15:02:53 +0000

Tim Carnes, VP, Global Solution Engineering shares his career journey, highlights, and why being a Cisco SE is the best job ever!

Talking wireless convergence, open roaming, 5G, and the future of Wi-Fi 7 with Matt MacPherson

Tue, 01 Oct 2024 13:04:54 +0000

AB sits down with Matt MacPherson, Chief Technology Officer, Cisco Wireless, for an informative chat about the current state of Wi-Fi and cellular convergence, the importance of seamless roaming across Wi-Fi and cellular networks, and how Wi-Fi 7 is enhancing the user experience when compared to earlier Wi-Fi standards.

Tech Stories - ep 15 - Cruise Control

Tue, 01 Oct 2024 07:18:36 +0000

Special episode where we interview 3 engineers : Tristan, Jaroslav and Maren who troubleshooted network issues on boats and cruise ships. Some even had to go on site on the cruise ... there could be worse interventions probably.

Managing Traffic During Peak Demand; Plus, Microsoft, Akamai Outages

Sat, 21 Sep 2024 00:32:51 +0000

During high-traffic seasons like Black Friday or a much-anticipated product launch, maintaining good digital experiences for customers is vital. We’ve all heard tales of floods of eager shoppers crashing a website during a major sale—leaving them unable to make their coveted purchases. To guard against a breakdown like this during high-traffic periods, companies sometimes use various traffic management strategies such as digital waiting rooms. In this episode, The Internet Report team discusses the pros and cons of traffic management and looks at the different techniques used by ticketing platforms for the upcoming Oasis reunion tour concerts. They also cover an AT&T issue that impacted Microsoft, as well as disruptions at Akamai, Alibaba Cloud, and Cloudflare. Listen to the full episode now or use the chapters below to skip to the sections that most interest you. CHAPTERS 00:00 Intro 00:54 Oasis Reunion Ticket Issues 10:16 Microsoft Outage 13:00 Akamai Outage 14:40 Alibaba Cloud Outage 16:28 Cloudflare Incident 17:40 Outage Trends: By the Numbers 18:40 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-traffic-management-microsoft-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Episode 59- Orange Business - Sam Nchinda

Tue, 17 Sep 2024 10:00:04 +0000

Join Scott Schell and Sam Nchinda, VP and Head of Business Services at Orange Business based out of Atlanta, GA. In this episode, they discuss their long standing 25-year partnership with Cisco and how they have found success through establishing their three-prong value proposition with: digital infrastructure, employee experience, and operational experience.

Episode 58 - ePlus - Customer First. Services Led. Results Driven.

Tue, 10 Sep 2024 10:00:14 +0000

In this episode, Deanna Davenport, VP of Customer Success at ePlus (CX Global Partner of the Year) discusses their motto of "Customer first. Services led. Results driven." Tune in to hear the CX Global Partner of the Year discuss success with Partner Advanced Services, 96% renewal rates, 90% cSAT, and more.

The Current Subsea Cable Ecosystem: Resiliency & What’s Next

Fri, 06 Sep 2024 23:50:04 +0000

Let’s dive into the fascinating world of subsea cables. With special guest Murray Burling—Executive Director of Oceans and Environment at RPS—we’ll explore the current subsea cable ecosystem and chat about what the future might hold. Tune in for insights on how important subsea cables are for today’s digital experiences, how decisions are made on where to place them, the consequences of cable cuts, and route diversity and Internet resilience. CHAPTERS 00:00 Intro 02:29 Current Subsea Cable Ecosystem 07:16 Subsea Cable Cuts 15:15 Route Diversity & Internet Resilience 18:51 What’s Next 22:05 Get in Touch ABOUT MURRAY BURLING Murray Burling is the Executive Director of Oceans and Environment at RPS. Murray has extensive experience as a consulting coastal engineer, oceanographer, and marine modeler, undertaking multifaceted studies in Australia, New Zealand, South East Asia, and the Middle East. He has managed the implementation of large web-based data and model applications and his team supports data acquisition and analysis for a wide range of industries developing and operating in the world’s oceans. These sectors include conventional and renewable energies, shipping, ports, and communications. He is also an expert in complex dataset analysis and visualization, and has authored and co-authored many technical reports and publications. Connect with Murrary on LinkedIn: https://www.linkedin.com/in/murray-burling-a527839a/ ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-subsea-cables?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Quantum Safe Cryptography

Wed, 04 Sep 2024 20:06:02 +0000

Tune in to be in the know as Craig Hill, Mike Luken, and Andy Stewart explore the crucial role of quantum safe cryptography as we approach the quantum computing era and its potential impact on current encryption methods. Discover what you need to know and how Cisco is leading the way in delivering quantum safe cryptography. The discussion begins with an overview of the urgent need to migrate to post-quantum cryptography. In the U.S., Federal agencies have been mandated by National Security Memorandum 10 to transition their cryptographic systems to withstand quantum computing attacks by 2035. This directive, enforced by the President's Office, the Office of Management and Budget (OMB), and the Office of the National Cyber Director, aims to mitigate future risks posed by quantum computers. Globally, governments, financial institutions, hospitals, and other entities requiring secure information protection are also taking steps to incorporate quantum-safe cryptography. Although quantum computers capable of breaking current encryption do not yet exist, the National Institute of Standards and Technology (NIST), in collaboration with over 100 countries and experts, has recently released the first three finalized Post-Quantum Encryption Standards. Listen in as Craig, Mike, and Andy delve into the nuances, needs, and technical details of quantum safe cryptography, and learn how Cisco is preparing for the post-quantum world.

Episode 57 – Insight - Success Tracks and the Digital Selling Lifecycle

Tue, 03 Sep 2024 10:00:08 +0000

This episode features Amanda Dalzell and Tony Mai from Insight Technologies. They discuss their success with integrating Success Tracks into their sales strategies and how this has accounted for positive changes in their operation and sales strategies and overall company growth through delivering premium services by leveraging the Digital Selling Lifecycle Experience.

Tech Stories - ep 14 - From Spanning Trees to saving trees

Sun, 01 Sep 2024 05:00:18 +0000

In this episode, Esther Roure Villa remembers her days of troubleshooting Service Providers and spanning-tree loops. Esther is now a Sustainability Lead at Cisco and explains to us why it's way more technical than just a few buzzwords for good measure.

S5 E7: Talking Partnership, Purpose, and the Kansas City Chiefs with Bert Soto

Fri, 30 Aug 2024 00:00:00 +0000

AB sits down with Bert Soto, Chief Diversity Officer and VP of Sales at TGS, the official technology provider for the Kansas City Chiefs, 2024 NFL Champions. They discuss TGS's growth from a small business to a full-service IT consulting firm, covering managed services, automation/AI, security platforms, and end-user devices.

Episode 56: Sustainability and Proactivity: An End-to-End Lifecycle Approach

Tue, 27 Aug 2024 10:00:01 +0000

In this episode, Julie Greene from ComputaCenter discusses how they are leading the charge in sustainable IT solutions. Discover how their innovative approach to end-to-end lifecycle selling is not only helping customers achieve carbon neutrality but also driving significant cost savings and operational efficiencies.

Analyzing X’s Livestream & GitHub, Google Outages

Fri, 23 Aug 2024 23:09:49 +0000

Explore the recent Google Cloud and GitHub outages, plus get insights from a network perspective into the August 12 X livestream event featuring Elon Musk and Donald Trump. In the case of Google Cloud, a power issue in one of its European regions impacted connectivity and affected several services and networking equipment. The problems disrupted connectivity into the region as well as some Partner Interconnect connections and associated routes between other Google regions. Traffic to and from GitHub.com encountered an issue when a database configuration change resulted in critical services unexpectedly losing connectivity. And when access issues during the August 12 X “Spaces” livestream were attributed to a network load-related issue, traffic behavior observed during the event suggested a different technical explanation. Tune in to learn more about these three events or use the chapters below to jump to the sections that most interest you. CHAPTERS 00:00 Intro 00:47 Google Outage 05:03 GitHub Outage 11:26 X Spaces Insights 14:16 Outage Trends: By the Numbers 15:57 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-github-google-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Leadership Beyond The Field Lessons From Digit Murphy

Tue, 20 Aug 2024 17:12:36 +0000

Jason Marks and Gladys Kline are joined by Digit Murphy, a trailblazing leader in sports and business, to discuss the vital role of women in leadership, sales, and technology. They explore the challenges and opportunities women face in these fields, sharing insights on how to break barriers, lead with confidence, and inspire the next generation of female leaders in the industry.

The Importance Of Time Management

Tue, 20 Aug 2024 17:10:46 +0000

Jason Marks and Gladys Kline discuss the crucial role of time management for both sellers and leaders in the tech industry. They share practical strategies for boosting productivity, managing priorities, and making the most of your time to drive success in a fast-paced environment.

Focus On The Channel With Rhonda Henley, VP At Cisco

Tue, 20 Aug 2024 17:09:07 +0000

In this episode, Jason Marks and Gladys Kline sit down with Rhonda Henley, VP of the Americas Partner Organization at Cisco, to dive deep into the dynamics of the channel.

The State Of AI With Matt Konwiser, CTO At IBM

Tue, 20 Aug 2024 17:03:51 +0000

Jason Marks and Gladys Kline are joined by Matt Konwiser, Regional CTO at IBM, to discuss the current landscape and future of artificial intelligence. They explore the latest advancements, challenges, and opportunities in AI, offering expert insights into how AI is shaping industries and driving innovation.

The Evolution Of The VAR

Tue, 20 Aug 2024 17:00:37 +0000

Jason Marks and Gladys Kline explore the transformative journey of VARs, discussing how the industry has evolved and what it takes to stay competitive. They dive into the critical shifts, emerging trends, and future opportunities that are redefining the role of VARs in the tech landscape.

Crafting A Podcast, With Jason Marks & Gladys Kline

Tue, 20 Aug 2024 17:00:37 +0000

Jason Marks and Gladys Kline take you behind the scenes of building the BITS podcast, sharing their journey, insights, and challenges. They set the stage for the exciting episodes to come, offering a glimpse into the intersection of business, innovation, and technology that BITS will explore. Welcome to BITS (Business, Innovation, & Technology Show), hosted by Jason Marks, CEO of Techrategy. Join us as we delve into the spheres of business, innovation, and technology, delivering insights from industry-leading experts worldwide. Join us as we delve into the spheres of business, innovation, and technology, delivering insights from industry-leading experts worldwide. Each episode is crafted to empower tech CEOs, VARs, MSPs, SPs, sellers, account managers, and their executive teams with the insights and strategies essential for success. Whether you're at the helm of sales, guiding corporate leadership, or driving engineering initiatives, BITS serves as your ultimate resource for staying abreast of the latest trends, tackling challenges, and discovering solutions that shape the ever-evolving tech landscape.

Episode 55 – Driving Growth and Success with General Datatech (GDT) feat. David Watkins

Tue, 20 Aug 2024 10:00:27 +0000

This episode features David Watkins, the VP of Software and Services at GDT. David shares the highlights of GDT’s significant growth, noting a 20% increase in services and 30% growth in enterprise agreements in Cisco's FY 24 year to date through Q3. Additionally, GDT has seen a 276% year-to-date growth in success tracks, emphasizing their focus on premium services.

Episode 54 - Better Together: Turning complexity into an advantage with Cisco and IBM

Tue, 13 Aug 2024 10:00:10 +0000

In this episode, Kelly Ryan, VP of IBM Technology Lifecycle Services discusses how IBM TLS - built upon Partner Advances Services, a CX partner-branded and delivered offer - is being delivered to customers.

Why NetOps Is the Real MVP of the Sports World

Sat, 10 Aug 2024 01:05:37 +0000

This week, The Internet Report team and special guest Dave Anderson—a tech industry veteran and co-host of "A Very Melbourne Podcast," which covers the Australian Football League and more—are chatting about how to assure great digital experiences at major sporting events. Large sporting events are always logistically complex, and today that’s even more the case with digital technology permeating every part of operational and experience delivery. And due to the real-time nature of live sports, any glitch can have a big impact on fan experiences—whether they’re at the stadium or joining in from their living rooms. For the teams managing this web of digital services that brings sports content to global audiences, it’s vital to guard against potential issues, as well as quickly detect and remediate problems when they do occur. Tune in to learn more or use the chapters below to skip to the sections that are most interesting to you. CHAPTERS 00:00 Intro 01:50 Digital Experiences in the Sports World 08:57 The In-Stadium Experience 13:18 Hybrid Sports: Catching the Game From Anywhere 18:38 Sports Betting & Digital Experiences 23:06 The Athlete Experience 29:00 Key Takeaways 31:48 Get in Touch ABOUT DAVE ANDERSON A tech industry veteran, Dave Anderson currently serves as the Head of Product Marketing and Strategy at Contentsquare. He also co-hosts "A Very Melbourne Podcast," which covers the Australian Football League and more. ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-digital-experiences-sports?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep1_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Tech Stories - ep 13 - Crash course : The RADKit special

Tue, 06 Aug 2024 13:04:41 +0000

In this episode, we host our first non-Cisco guest Richard Atkin from ITGL. He tells us how he combines network engineering and programming in his job role with the help of Cisco RADKit, a free tool provided by Frederic Detienne whom we also invited on this episode ! When you have random access points crashing in your network, how can you automate the troubleshooting and more importantly expedite a solution ? Find out more at radkit.cisco.com

#12 with Madalena Martins

Tue, 06 Aug 2024 10:13:35 +0000

Meet Madalena Martins, a project manager whose travels and studies in the sociology of emotions ultimately led her to Cisco. Tune in for a sneak peek of Madalena’s album (yes, she's also a musician!). This is an episode you won't want to miss!

Episode 53 – Sustainability and AI with ePlus and Schneider Electric

Tue, 06 Aug 2024 10:00:00 +0000

In this episode of Partner Perspectives, Scott Schell sits down with Dan Farrell, SVP of Global Services at ePlus, and Larry Hahn, Director of Channel for Schneider Electric, to explore a transformative partnership with Cisco. Together, they discuss how their partnership is making sustainability tangible for customers. Learn about the innovative solutions driving real business value, the challenges of balancing AI and power consumption, and the strategic benefits for partners and customers. Tune in for an insightful conversation on the future of sustainable technology!

Small Business, Big Solutions: Securing and Connecting the Remote Workforce

Tue, 30 Jul 2024 19:35:15 +0000

Cybersecurity, remote work, full stack observability, oh my! SMBs have got a lot on your mind. Worrying about securing their workforce wherever they work, shouldn’t be one of them. In this episode, we sit down with Glenn Davis, COO, and Timothy Connley, Partner Manager at IT Savvy, a Cisco partner. Tune in as we explore the technologies and strategies that companies need to enable their workforce, enhance the remote and in-office work experience, and empower SMB IT infrastructures. Discover how to navigate the challenges of hybrid work environments, ensure robust security, and maintain productivity and connectivity seamlessly, no matter where your workforce is. Learn more about Cisco solutions for small and medium businesses here: www.cisco.com/c/en/us/solutions/…mall-business.html

Unpacking the CrowdStrike Update, Azure Outage, & More

Fri, 26 Jul 2024 23:00:42 +0000

On July 19, many organizations around the globe—including airlines, banks, and hospitals—experienced outages as Windows machines reportedly got stuck in a boot loop that ultimately resulted in the Blue Screen of Death (BSOD). These disruptions had a common source: an update from CrowdStrike, a managed detection and response (MDR) service used to protect Windows endpoints from attack. Tune in to hear The Internet Report team’s insights on this CrowdStrike update and the ensuing IT outages. We’ll also dive into the separate Azure outage that occurred just hours before, as well as some other recent disruptions. ——— CHAPTERS: 00:00 Intro 00:48 CrowdStrike Sensor Update Incident 05:40 Azure Outage 10:47 Workday Outage 12:11 Grammarly Incidents 14:36 Outage Trends: By the Numbers 16:57 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-crowdstrike-update-azure-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep6_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

S5 E6: Talking Outshift by Cisco and Business Incubation with Papi Menon

Fri, 26 Jul 2024 14:48:41 +0000

AB sits down with Papi Menon, VP of Product Management at Outshift by Cisco, to discuss Outshift’s charter to foster new and cutting-edge tech ideas and tools to help technology teams succeed in the future. Building successful products is not an overnight effort, and this enlightening conversation emphasizes the critical roles of commitment and patience in guiding a new product from its initial concept to market launch.

#12 with Mohamed Hellal

Thu, 25 Jul 2024 13:37:20 +0000

The 6th episode of our #12 Podcast is live! Get to know better Mohamed Hellal, Account Manager at Cisco. Know more about Mohamed's journey from Algeria to Portugal, the importance of strong values, a supportive family foundation, and his love for football. Discover his insights on Sales and delve into his thesis on Hybrid Work and its impact on the corporate world. Tune in!

Cisco Optics Podcast Ep 58. The smartest data center operators use multi-mode fiber - do you? (7/7)

Tue, 23 Jul 2024 23:00:23 +0000

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 58, we conclude our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We continue with the reach of high speed standards for multi-mode fiber and the impact on data center deployments and then close with chromatic and modal dispersion. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 52 - Jennifer Craine - Live from Cisco Live!

Tue, 23 Jul 2024 10:00:13 +0000

Join Jennifer Craine, Sr. Director of Software and Services of the Americas Partner Organization as she dives into derisking, renewals, adoption, recurring revenue, and the important role that partners play.

Twitter to X: Charting Performance and Outages

Tue, 16 Jul 2024 23:44:56 +0000

On May 17, X reached a major milestone when the social media platform completed its full migration from twitter.com to x.com. While the number and frequency of outages did increase after the company’s acquisition by Elon Musk, following the domain migration, there don’t appear to have been any significant disruptions to the X.com platform. In this week’s podcast, The Internet Report team discusses what they observed during (and after) the domain migration, and analyzes X’s performance pre- and post-acquisition. ——— CHAPTERS: 00:00 Intro 00:55 Performance in the Twitter Era 05:13 The Sale and Post-sale Periods 12:25 Domain Migration 15:47 Outage Trends: By the Numbers 17:34 Get in Touch ——— For more insights, explore the domain migration in the ThousandEyes platform (no login required): https://avlwlcpshpfzyqsusguxxurkhgexgpxx.share.thousandeyes.com ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Episode 51 - Chris Dexter - Live from Cisco Live!

Tue, 16 Jul 2024 10:00:09 +0000

Join Chris Dexter, VP of Global CX – TAC Engine as he discusses the three bodies of work for generative AI and how it is driving efficiency and adding real value (not just curiosity value) for partners and customers.

Episode 8 - Engineering Your Brand: Digital Strategies for Career Growth and Customer Impact

Wed, 10 Jul 2024 16:43:42 +0000

In Episode 8 of SE Unleashed, "Engineering Your Brand: Digital Strategies for Career Growth and Customer Impact," host Marc Moffett chats with social media influencers Alexis Bertholf and Wes Noonan about the power of digital branding. They break down how today’s engineers can use social media to boost their careers and impact their customers. The discussion is packed with practical tips for creating a personal brand without relying on a marketing team. Tune in to learn how to take control of your online presence and turn it into a professional asset!

Cisco Optics Podcast Ep 57. The smartest data center operators use multi-mode fiber - do you? (6/7)

Tue, 09 Jul 2024 23:01:02 +0000

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 57, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into the reach of future high speed standards for multi-mode fiber. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. One quick note: You'll hear Hao mention a 100m reach fiber that they're working on. Since we recorded this, Corning has launched that fiber. It's their ClearCurve OM3 XT and OM4 XT multimode fiber. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Lynley Noviello & Walter Jones | Creating and Fostering Meaningful Partnerships

Tue, 09 Jul 2024 15:36:58 +0000

In today's episode we will hear from Lynley and Walter on how to create, foster and build meaningful partnerships to create an impact. Thank you for tuning in and hope you enjoy this episode with our 2 guests.

Episode 50 - Denzil Samuels And Pete Davis - Live from Cisco Live!

Tue, 09 Jul 2024 10:00:02 +0000

Join Denzil Samuels, VP of CX Partner Success and Pete Davis, Director of CX Partner Success as they dive into profitability, making an impact and being in a first-mover position as a Cisco partner.

Tech Stories - ep 12 - Rogue One - A Cisco TAC Story

Mon, 01 Jul 2024 05:00:15 +0000

In this episode, Tiago Antunes takes remote troubleshooting to the next level where guiding someone collecting a wireless packet capture on site allows to figure out who is messing up with the warehouse Wi-Fi network. 00:00-Introduction 1:12-Tiago Antunes 1:50-Warehouse Wi-Fi shenanigans 18:40-Talking Web Summit

#12 with Inês Lille

Thu, 27 Jun 2024 15:41:23 +0000

Our 5th episode of #12 Podcast is out! Get to know one of our Project Specialist interns, Inês Lille. From her long lasting admiration for Cisco (thanks to her mom), to her engineering background, reading and gaming passion… Tune in to learn more about her!

Cisco Optics Podcast Ep 56. The smartest data center operators use multi-mode fiber - do you? (5/7)

Tue, 25 Jun 2024 13:00:05 +0000

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 56, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into the various multi-mode fiber standards, transceiver wavelengths, and future transceivers for multi-mode fiber. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. One quick note: You'll hear Hao mention the need for a 100m reach fiber. Since we recorded this, Corning has released such a fiber. It's their ClearCurve OM4 XT multimode fiber. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 49 - Sandeep Milar - Live from Cisco Live!

Tue, 25 Jun 2024 10:00:15 +0000

Join Sandeep Milar, Cisco’s VP of CX Product Management as he discusses how Cisco “builds with Partner in mind.” Get a view behind the scenes of how product management operates, a sneak peek of what the CX Product Management team is working on, and a thorough understanding of how partner is top of mind regarding product management strategy and upcoming launches.

Insights From Outages at Starlink, Schwab & Internet Archive

Fri, 21 Jun 2024 23:32:45 +0000

Three recent outages at Starlink, Charles Schwab, and the Internet Archive highlight key reminders for NetOps teams around backup options, the role of intelligence, and understanding your end-to-end service delivery chain. A subset of Starlink users were unable to establish a connection; some users of Schwab.com and its apps may have found themselves unable to transact or trade due to an authentication issue; and the Internet Archive and the Wayback Machine were intermittently overwhelmed by unexpected traffic floods. Tune in to learn more about what happened and why, or use the chapters below to jump to the sections that most interest you:   CHAPTERS: 00:00 Intro 00:54 Starlink Outage 07:35 Charles Schwab Outage 10:20 DDoS Attack Impacts Internet Archive 13:33 Outage Trends: By the Numbers 16:12 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-schwab-starlink-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep4_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Small Business, Big Solutions: The SMB Partner Edge - Uncovering the Opportunity

Tue, 18 Jun 2024 17:45:38 +0000

Join us for the second episode in a special series of the Small Business, Big Solutions podcast. In these episodes, which are geared toward Cisco partners and distributors, we sit down with some of the brightest minds on the Cisco SMB team and share insider knowledge and resources guaranteed to ignite growth in the SMB space. In this episode, we delve into the dynamic and promising landscape of the SMB (Small and Medium Business) market. With SMBs shifting back into a growth mindset and projecting impressive growth rates of up to 68% over the next few years, there is a unique opportunity for Cisco and our partners to deliver outstanding outcomes for their customers. Tune in to discover how you can leverage these insights to empower SMBs and drive mutual success in a rapidly changing market. Learn more about Cisco solutions for small and medium businesses here: https://www.cisco.com/c/en/us/solutions/small-business.html

Episode 48 - Rhonda Henley - Live from Cisco Live!

Tue, 18 Jun 2024 14:04:27 +0000

Ep 48: Live from Cisco Live - “Partner loyalty is earned by us. It is not owed to us.” In this episode, Scott Schell speaks with Rhonda Henley, Vice President of Americas Partner Sales at Cisco about the latest Cisco Live announcements, partner profitability, and a glimpse into how partners are influencing the ability to drive Cisco strategy.

Cloud Outages Rise & Other H1 2024 Internet Outage Trends

Fri, 14 Jun 2024 22:08:05 +0000

Believe it or not, we’re already about halfway through 2024. Looking at the outage data from this year so far, we see continued evolution, following patterns observed over the past few years. Notably, the percentage of cloud service provider (CSP) outages is still increasing—though at a more accelerated rate than seen in recent years. Tune on to learn more about this trend and other themes we’re noticing in the Internet ecosystem, as well as tips for how IT teams can respond to these evolving challenges. ——— CHAPTERS: 00:00 Intro 01:14 Cloud Incident Trends Accelerate 13:56 Blending Real Usage Data With Synthetics 16:35 AI & NetOps 20:52 Get in Touch ——— For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-cloud-outages-rise-2024-trends?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep3_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Cisco Optics Podcast Ep 55. The smartest data center operators use multi-mode fiber - do you? (4/7)

Tue, 11 Jun 2024 13:00:08 +0000

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 55, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into power consumption considerations, fiber coupling efficiency, and multi-mode fiber standards. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 47 - Rodney Clark - Live from Cisco Live!

Tue, 11 Jun 2024 10:00:08 +0000

Live from Cisco Live! - Join Rodney Clark, our SVP of Partnerships and SMB at Cisco Live with the latest news on updates, partners, and what's to come.

#12 with Ruben Ferreira

Tue, 04 Jun 2024 11:20:25 +0000

Cisco Portugal’s Podcast - #12 – has officially launched its 4th episode with Ruben Ferreira! Ruben is a Client Operations Delivery Analyst who volunteered himself to be a part of the podcast. Tune in to hear about his unique career path starting in hospitality, his passion for cooking, office life, and many other interesting bits.

What does your Women In Tech community look like? ”A community open to all”

Tue, 04 Jun 2024 08:00:11 +0000

A podcast series talking to our UKI Women of Cisco Partner & Customer community. A food for thought series on the insights of how not only Cisco, but our partners and customers are tacking topical headline issues and thriving in today’s tech industry.

Tech Stories - ep 11 - Switching Gears: The Flicker Board Fiasco and the Intricacies of SD-Access

Sat, 01 Jun 2024 00:00:11 +0000

00:00 Introduction 02:30 Nathan flies to Malaysia 13:00 Discussing SD-access and switching In this episode, Nathan Pan, Switching and SD-access Technical Leader, tells us about his trip onsite to Malaysia. We engage on a long discussion about Cisco SD-access as well as the evolution of switching technologies.

Cisco Optics Podcast Ep 54. The smartest data center operators use multi-mode fiber - do you? (3/7)

Tue, 28 May 2024 13:00:03 +0000

In Episode 54, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We go into more detail about multi-mode fiber and its overall solution-level cost benefits. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Carrie Palin, SVP and CMO | Leadership Journey and Fostering Organizational Health for its People

Mon, 27 May 2024 06:00:03 +0000

In today's episode of the Cisco Leadership Podcast, we will hear from Carrie Palin, SVP and Chief Marketing Officer at Cisco. In this discussion we will hear about her professional journey through leadership, experience at Cisco and what is most important in building high performing teams. Thank you for tuning in.

Meta and Salesforce Tackle Intermittent Issues

Sat, 25 May 2024 00:12:44 +0000

When it comes to assuring great digital experiences for your users, intermittent issues can be incredibly difficult to discover and diagnose because the service is both working and not working simultaneously—or, it may simply be running slow. Some users may experience issues, while for others, everything will work just fine. In this week’s episode, The Internet Report team will explore the complexities that intermittent issues can bring by examining two recent incidents at Meta and Salesforce. They’ll also cover an automation bug at Google Cloud that caused problems for a range of customers, as well as recent Internet outage trends. Listen now or use the timestamps below to jump to the sections that most interest you: CHAPTERS 00:00 Intro 01:00 Meta Disruption 05:07 Salesforce DNS Disruption 10:08 Google Cloud Issues Impact Spotify, GitLab, and More 15:09 Outage Trends: By the Numbers 17:14 Get in Touch ——— For more insights, check out the related Internet Report blog: https://www.thousandeyes.com/blog/internet-report-meta-salesforce-disruptions?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep2_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Small Business, Big Solutions: The SMB Partner Edge - Drive Business with Managed Services

Thu, 23 May 2024 16:50:04 +0000

Partners only! Join us for the first episode in a special series of the Small Business, Big Solutions podcast. In these episodes, which are geared toward Cisco partners and distributors, we sit down with some of the brightest minds on the Cisco SMB team and share insider knowledge and resources guaranteed to ignite growth in the SMB space. In this episode, we explore Cisco's innovative approach for managed service providers through MSP Expressway for SMB, offering low-touch, scalable managed service solutions tailored to SMB needs. With Managed Services emerging as the powerhouse route to market, we hope to help partners and distributors capitalize on this promising sector, queueing up transformation in the SMB landscape. Tune in to learn how Cisco is redefining its SMB strategy, poised to capture a larger market share and empower SMBs with smarter, more secure, and productive network solutions.

WWT ThousandEyes Partner Of The Year

Tue, 21 May 2024 12:42:33 +0000

In this episode, host Brandon Copeland is joined by ThousandEyes Partner of the Year 2023, WWT. They discuss how they built their ThousandEyes practice, how they received executive buy-in, and the lessons they learned along the way. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

Episode 18: One Cisco Many Careers

Wed, 15 May 2024 10:08:51 +0000

Hear from Valérie Poulain, Cisco Sales Business Development Manager for Paris Olympics 2024, and Andrea Vitali, Cisco Solutions Development Architect, as they discuss their experiences with One Cisco, Many Careers. For questions, comments, or feedback, please contact cisco-techinsiders-podcast@cisco.com

Episode 46: Brian Dixon - CDW on Moments that matter – EAs, Software Adoption, and Customer Lifecyc

Wed, 15 May 2024 10:00:12 +0000

On this episode, Scott Schell sits down with Brian Dixon at CDW to discuss the moments that matter around Enterprise Agreements (EAs), software adoption, and the customer lifecycle across the two.

Cisco Optics Podcast Ep 53. The smartest data center operators use multi-mode fiber - do you? (2/7)

Tue, 14 May 2024 13:00:02 +0000

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 53, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into the difference between single-mode and multi-mode fiber. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Outages at X, google.com, and jsDelivr + Why Details Matter

Fri, 10 May 2024 23:27:04 +0000

Explore what happened during recent outages at google.com, X (formerly Twitter), and CDN service jsDelivr. The Internet Report team will also discuss why a detailed understanding of every component in your service delivery chain is vital to maintain the availability and resiliency of your service. If even one component encounters challenges, the entire service can be impacted. In jsDelivr’s case, for example, the detail at issue was an expired cert, which created problems serving content and impacted many websites that rely on the CDN service. Listen now to learn more or use the timestamps below to jump to the sections that most interest you: CHAPTERS: 00:00 Intro 00:52 google.com Outage 05:26 X Outage 10:33 jsDelivr Outage 15:02 Outage Trends: By the Numbers 17:27 Get in Touch ——— For more insights, check out the links below: - The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-x-jsdelivr-google-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep1_podcast - Explore the X and google.com outages in the ThousandEyes platform (no login required): X outage: https://aitcvdgvbgkzdxlzjvazipwezvmjeljr.share.thousandeyes.com google.com outage: https://azraqdwpahxlrnviylmbvpumoonabsnh.share.thousandeyes.com ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week to hear the Internet experts at ThousandEyes share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

S5 E5: Talking Cisco ThousandEyes with Joe Vaccaro

Fri, 10 May 2024 16:45:51 +0000

AB sits down with Joe Vaccaro, GM, Cisco ThousandEyes, for a great conversation on the unique technology of ThousandEyes and how it is becoming the de facto digital experience assurance solution across Cisco products and beyond, helping customers deliver excellent digital experiences. Beyond the tech talk, Joe also discusses his passion for family, the great outdoors, and a lot more.

Small Business, Big Solutions: Turning the Scary into Secure

Tue, 07 May 2024 20:32:08 +0000

When it comes to cyber security, you're not just protecting your business, you're also protecting your employees and clients. As a small or medium business, the threat of cyber security attacks are imminent. The reality is, you have to be prepared to survive an attack, not prevent one. In this episode, we recap previous conversations that host Ian Thompson has had with guests around the topic of cyber security. He explores sobering statistics, essential strategies, and tangible steps every business should take to protect itself in an increasingly digital world. Learn more about Cisco solutions for SMBs at cisco.com/go/smb.

Tech Stories - ep 10 - Firewalls play ”Tag ! you’re it !”

Wed, 01 May 2024 06:38:00 +0000

In this episode, we interview Justin Roberts, Technical Leader in Next-Gen Firewalls in the US. He takes us, in a very technical episode, through the artchitecture of Cisco Firewalls, how they work and how performance and security are two concepts that are very related. In this story, a customer is seeing applications performance issues after the start of Covid as employees all work from home. However, load is not the problem and their beefy security appliances should handle it without any problem. Where could the problem be ?

Cisco Optics Podcast Ep 52. The smartest data center operators use multi-mode fiber - do you? (1/7)

Tue, 30 Apr 2024 13:00:08 +0000

Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days? In Episode 52, we begin a new conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We begin with his start in semiconductor lasers for telecom before switching to fiber lasers. – Pat Chou, Cisco Optics Product Manager Hao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world. Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications. Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 45: Partner Profitability, Sustainability, and Longevity with Gabby McGee

Tue, 30 Apr 2024 10:00:18 +0000

Join Gabby McGee, Cisco's Partner Renewals Leader for EMEA as she navigates partner profitability. “Profitability is about sustainability and longevity for partners. It’s exactly about relevance. If our partners aren’t profitable, they likely can’t continue to operate, and they certainly can’t reinvest and grow.”

Inside the ChatGPT Outage & More News | Pulse Update

Fri, 26 Apr 2024 23:56:07 +0000

Go under the hood of a ChatGPT outage, H&R Block’s Tax Day disruption, and more incidents from the past few weeks. The Internet Report team will also discuss Microsoft’s update on recent subsea cable cuts and the latest global outage trends. ——— CHAPTERS: 00:00 Intro 00:57 ChatGPT Outage 03:35 Revisiting West Coast of Africa Cable Cuts 09:07 H&R Block Outage 11:32 Sky Mobile Outage 12:25 Outage on unpkg CDN 14:06 PlayHQ Outage 16:40 Outage Trends: By the Numbers 19:33 Get in Touch ——— For more insights, check out the links below: - The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-chatgpt-outage-more-news?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse34_podcast - Explore the ChatGPT outage in the ThousandEyes platform (no login required): https://akhdjionjdupmjvkqfyigkaorlxgzgir.share.thousandeyes.com - Review Microsoft’s post-incident report on the west coast of Africa cable cuts (see the entry labeled March 14, tracking ID: VT60-RPZ): https://azure.status.microsoft/en-gb/status/history/ - Also watch Microsoft’s related Azure Incident Retrospective video: https://www.youtube.com/watch?v=ypU_UuwW_w8&list=PLmsFUfdnGr3xomlYbZPAYTtFdkcvbv2ye ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

People Of Sustainability

Mon, 22 Apr 2024 10:24:10 +0000

This Earth Day we celebrate the people behind #sustainability efforts at Cisco! In this episode of CX EMEA Unplugged, we meet Esther Roure Vila, Saumya Dubey, and Tiziano Canovai, and we find out how a surfer, a PhD student, and an avid camper brought their passion for sustainability to Cisco.

S5 E4: Talking All Things Sustainability with Denise Lee

Thu, 18 Apr 2024 15:09:57 +0000

B sits down with Denise Lee, Cisco’s VP Engineering Sustainability Office, for a great chat on a wide range of sustainability topics, from circular design to embedding sustainability principles into business practices to achieving overall sustainability goals. This is also a great conversation for anyone looking to explore the diversity within sustainability roles that exist at companies like Cisco.

Episode 44: Finding Value in Success Tracks and The Gift with Purchase (CX Cloud)

Tue, 16 Apr 2024 10:00:13 +0000

Join Dana Abrams, our Success Tracks Partner Go-to-Market Strategy Lead as she discusses Success Tracks and how partners benefit and monetize from CX Cloud, PX Cloud, APIs, and service creation only offered through Success Tracks.

WhatsApp & Apple Outages; Plus ITOps Tax Day Survival Tips

Sat, 13 Apr 2024 00:22:24 +0000

With tax season coming to a close in the United States, IT teams at tax preparation companies and other organizations in the industry will be taking extra care to make sure that their systems can handle a spike in traffic due to a potential last-minute rush of filings. Tune in to hear The Internet Report hosts discuss how IT teams can navigate major spikes in demand and give customers the best possible digital experience, whether it’s Tax Day, Black Friday, or another high-traffic period. They’ll also unpack recent outages at companies including Apple and WhatsApp, and explore why a sudden reduction in page load times may indicate functional issues rather than true improvements to the customer’s digital experience. ——— CHAPTERS: 00:00 Intro 01:11 Navigating U.S. Tax Season and Spikes in Demand 06:37 Pulse Update: Outage Analysis 06:40 Apple Outage: App Store, TV+, and Music 13:35 WhatsApp, Other Meta Services Disrupted 15:04 Square Outage 17:19 Performance as a Cyber Indicator: XZ Utils 20:48 Panera Bread Outage 22:33 Ray AI Disruption 24:13 Outage Trends: By the Numbers 27:05 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

#12 with Dragan Marjanovic

Tue, 09 Apr 2024 12:39:22 +0000

In this episode you will get the chance to meet Dragan Marjanovic, Cisco Consulting Engineer! Tune in to discover more about Dragan's career path, his transition to life in Portugal, sharing the same Padel appreciation as our host Rodrigo, and many other insights.

Simplifying the Complex: Building a ThousandEyes Practice

Tue, 02 Apr 2024 12:30:46 +0000

In this episode, host Brandon Copeland is joined by Tanner Bechtel, Global Leader of Partner Solutions at ThousandEyes, where they deep dive into the intricacies of building a successful practice. From the initial conversations within your organization, to mitigating roadblocks along the way, this episode is packed with advice to ensure your success on this practice building journey. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

Episode 43: No pranks, all podcast: Introducing the CX Partner Framework

Mon, 01 Apr 2024 10:00:11 +0000

In today’s episode, Scott Schell talks with Steve Dock from CX Partner Marketing to get a glimpse behind the scenes of the intensive, yet minimally disruptive rebrand efforts for the CX Partner Framework content and learning resources. For access to Blackbelt Trainings, please visit https://ebooks.cisco.com/story/your-cx-service-strategy/.

Tech Stories - ep 09 - April’s fool - 2 truths and a lie

Mon, 01 Apr 2024 05:00:11 +0000

In this episode, Jaroslav Gawron, Ivan Shirshin and Rik Boven tell us 3 crazy stories. However, only 2 are true. Will you be able to find out which one is the fake one ?

How Third-party Issues Led to McDonald’s, DMV Outages | Pulse Update

Sat, 30 Mar 2024 00:20:07 +0000

The end-to-end delivery of modern digital services can introduce a complex web of dependencies and failure points, which can stem from direct relationships as well as third-party providers, introducing layers of abstraction for operations teams to keep track of. Managing this complex ecosystem can be challenging. Unexpected issues may arise from seemingly insignificant components, surprising even the largest, most technologically sophisticated organizations. For example, in recent weeks, problems at third-party providers led to outages at McDonald’s and the Department of Motor Vehicles. Tune in to the episode to hear what happened and explore other incidents from the last couple of weeks. ——— CHAPTERS 00:00 Intro 01:09 Payment and Ordering Systems Cut Out at McDonald’s 04:36 Disruptions at the DMV 08:48 Cable Cut in West Africa 10:16 Another Fiber Cut, but With Layered Redundancy 14:12 PlayStation Network, GeForce Now Experience Issues 16:21 Get in Touch ——— For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-mcdonalds-dmv-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse32_podcast - Explore the Africa undersea cable cut in the ThousandEyes platform (no login required): https://alxucgibmtsxarllvvybwfagzkvvlokf.share.thousandeyes.com/ ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Episode 5: Cybersecurity ”Whack a Mole” with Randall Coffelt & Larry Edie

Fri, 29 Mar 2024 19:32:04 +0000

“Organizations are increasingly aware that they may not be as prepared as they should be for cyber incidents and are starting to understand the potential financial impact of downtime.” This was an eye-opening discussion with two of the best! Check out this awesome conversation with Randall and Larry, who joined From the Field to chat about importance of cybersecurity in today's business landscape, the challenges in cybersecurity including evolving threats and lack of correlation across platforms, and solutions for optimizing cloud environments and concerns about quick recovery from cyber incidents. During the conversation we explored the development of solutions that can correlate events from any platform and provide comprehensive attack vector analyses. Discussed solutions and efforts for optimizing cloud environments and providing lifecycle management and visibility, particularly in terms of operationalizing and minimizing impact on the organization. And considered the need for tools that can automate and maintain consistent policies across multiple clouds, reducing potential misconfigurations. Randall and Larry make several outstanding observations on the current state of security; There is a general level of confidence across different market segments, but there are still worries about visibility, workforce, and misconfigured tools; Challenges in cybersecurity related to including constantly evolving threats on core business and extended supply chains, such as dictionary attacks on VPNs, and the pressure on security teams from constantly playing "whack-a-mole"; Different teams with different toolsets, leading to a lack of correlation and integration across platforms; And, Cloud environments presenting challenges such as complex configurations and mismanagement, and the need for visibility, automation, and consistent policies.

Episode 5: Making Genuine Connections with Karina Loor

Fri, 22 Mar 2024 20:46:29 +0000

In this episode, hosts Eric and Val engage in a conversation with Karina Loor, a US Navy Surface Warfare Officer Veteran and Partner Account Manager at Cisco Systems. Karina's journey unfolds as she recounts her remarkable life story, beginning as an immigrant from Ecuador and navigating her way into the military. The narrative expands to her experiences attending school in the United States, securing an NROTC scholarship, and achieving distinction in her career as a Navy Surface Warfare Officer. Karina further dives into her academic achievements, highlighting her graduation from George Washington University and the attainment of an MBA from the University of North Carolina. The discussion offers a glimpse into the challenges and triumphs of her military service, providing valuable insights for listeners. As the conversation shifts to her corporate career at Cisco Systems, Karina shares practical advice for individuals undergoing transitions, drawing from her own experiences of adapting to change. Whether it's a first-time transition or the fourth, Karina's wisdom provides a guide for navigating the complexities of career shifts, making this episode a resourceful exploration of resilience, education, and professional growth.

Episode 4: Life, Surfing and Tech with Valerie Bennett

Fri, 22 Mar 2024 20:32:15 +0000

In this episode, hosts Eric and Nicole welcome Valerie Bennett, a multi-faceted individual with a background as a surfer, technologist, and US Marine. Valerie shares her compelling journey, recounting her transition from the Marine Corps into technology. The conversation delves into the valuable lessons she has learned throughout this transformative journey and explores how she has managed to sustain a strong sense of purpose. Listeners are treated to insights into the intriguing connection between Valerie's passion for surfing and her successful career in the tech industry. The episode unravels the parallels between these seemingly disparate worlds, inviting the audience to discover the unique intersections of surf culture and the fast-paced, innovative landscape of technology. Valerie's narrative offers inspiration and practical wisdom, making this episode a captivating exploration of resilience, adaptation, and the diverse paths that lead to fulfillment in both personal and professional arenas.

S5 E3: Talking the partnership between technology and inclusive culture with Adele Trombetta

Thu, 21 Mar 2024 13:31:20 +0000

AB welcomes Adele Trombetta, Cisco’s SVP and GM, Cisco CX EMEA, for a fun and spirited conversation on her passion for technology and her mission to create an extensive inclusive culture program in EMEA. From her days as a young mechanical engineer to her current role as a CX leader at Cisco, Adele’s story is a perfect example of how even in an industry overwhelmingly dominated by men, being a woman AND a super successful tech leader at the same time is an achievable goal.

Episode 42: Greater Together: Creating the best possible CX that delivers profitability for partners

Tue, 19 Mar 2024 10:00:09 +0000

In this episode, Scott Schell talks with Pete Davis about the latest updates within CX Partner Success and how partners are benefiting from a “Greater Together” approach through lifecycle selling and digital-first business models.

Meta, LinkedIn, and Comcast Outages, Explained | Pulse Update

Sat, 16 Mar 2024 00:17:55 +0000

Over a two-day period this past week, major social media platforms—Meta’s Facebook and Instagram, LinkedIn, and Discord—all experienced disruptions. In the same timeframe, Comcast was also impacted by an outage that affected access to specific services and applications. Meta experienced issues with its log-in process, Discord navigated unexpectedly high load volumes, Comcast dealt with 100% packet loss in part of its backbone, and—the following day—LinkedIn worked its way through a backend issue. These incidents each leave valuable reminders for NetOps teams as they seek to minimize downtime and assure exceptional digital experiences. Tune in to the episode to learn more and also gain insight into the latest outage numbers and trends. ———  CHAPTERS: 00:00 Intro 00:58 Comcast Outage 05:09 Meta Outage 09:38 Discord Disruption 10:25 LinkedIn Outage 13:22 DIRECTV Service Disruption 15:25 Outage Trends: By the Numbers 17:03 Get in Touch ——— For more insights, check out these links: - The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-meta-linkedin-comcast-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse31_podcast - Explore the outages in the ThousandEyes platform (no login required): Comcast Outage: https://afplzaqpehynhosldcqefycfhqqcrbzh.share.thousandeyes.com LinkedIn Outage: https://anxjzezcpptrnpodjucgzzixdkldguzm.share.thousandeyes.com - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse31_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT: This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue? Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Episode 7 - Bold Moves Unleashed: Tales of a Fearless Engineering Journey with Nadine Fakhoury

Mon, 11 Mar 2024 16:07:30 +0000

This episode unveils the compelling journey of Nadine Fakhoury, an engineering leader whose path was shaped by resilience, curiosity, and a series of bold moves. Coming from a vastly different cultural background, she faced and overcame significant challenges, demonstrating the profound impact of adapting to new environments and embracing change. Her love for technology was sparked not just by an inherent curiosity but also through the courage to explore the unknown and make pivotal decisions at critical moments of her life. We delve into the "What if" moments that punctuated her career, exploring how these crossroads were navigated with bravery and strategic choices. These decisions, often bold and against the grain, were instrumental in propelling her from one achievement to another, illustrating the power of taking risks and stepping out of comfort zones. Join us as we explore the story of a tech leader whose journey is a testament to the strength found in daring to ask "What if" and the transformative power of bold moves in shaping one’s destiny in the tech world.

Tales From Cisco Live EMEA 2024

Fri, 08 Mar 2024 14:35:37 +0000

In this episode, host Brandon Copeland and co-host Craig Vario are joined by Tony Finn, Director of EMEA Channel Sales at ThousandEyes, where they disect all that happened at Cisco Live EMEA 2024 where ThousandEyes had their biggest channel presence to date. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/

Episode 4: Defining Sustainability Strategy with Mary de Wysocki, Cisco Chief Sustainability Officer

Thu, 07 Mar 2024 18:24:52 +0000

Today we're diving into a topic at the forefront of global innovation—sustainability in business. In this episode, we're honored to have two distinguished guests. Joining us is Cisco's Chief Sustainability Officer, Mary de Wysocki, whose vision and leadership are driving Cisco and its partners and customers towards a greener future. Interviewing Mary is the Founder and CEO of CyberSN, Deidre Diamond. Together, they'll share personal journeys, industry insights, and actionable strategies for embedding sustainability into the core of your business. So, buckle up as we explore the synergy between success and sustainability, right here, on From the Field.