AAMVAcast

Episode 320 - Uber and the Future of Mobile Driver Licenses

Mon, 13 Jul 2026 04:30:06 -0400

In this episode, we speak with Rory Kozoll, Uber's Director of Products for Identity, to discuss how mobile driver licenses (mDLs) can enhance identity verification, improve user experiences, and support secure digital interactions as more relying parties adopt the technology.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 319 - Lt. Colonel Barry Bratt Retires

Mon, 06 Jul 2026 11:12:14 -0400

In this episode, we speak with Lt. Colonel Barry Bratt from the Colorado State Patrol about his career and contributions to AAMVA as he prepares for retirement.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 318 - Mobile ID Check by MD

Mon, 29 Jun 2026 02:00:00 -0400

In this episode, we speak with Chrissy Nizer and Negash Assefa from the Maryland Motor Vehicle Administration about their new app that allows businesses to verify mobile driver’s licenses and physical IDs using only a smartphone.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 317 - Fraud Prevention and Detection: Investigations Individual Award - Matt Halstead

Mon, 22 Jun 2026 03:00:00 -0400

In this episode, we speak with Matt Halstead, Senior Investigator for the Rhode Island Division of Motor Vehicles and recipient of AAMVA's Fraud Prevention and Detection: Investigations Individual Award, about the odometer fraud investigation that uncovered a multi-state scheme and led to lasting improvements in fraud prevention.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 316 – Introducing the Task Force 7 Podcast

Mon, 15 Jun 2026 02:00:00 -0400

In this episode, we speak with Mike McCaskill, AAMVA’s Vice President of Identity Management Programs & Services, about the new Task Force 7 podcast about the implementation of verifiable credentials using the International Standards in Electronic Identity and Mobile Driver Licenses.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 315 - 2026 AAMVA Board of Directors Meeting Recap

Mon, 08 Jun 2026 14:05:35 -0400

In this episode, AAMVA President and CEO Ian Grossman recaps the May 2026 Board of Directors meeting, highlighting key discussions, program updates, and priorities impacting the motor vehicle and law enforcement community.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 314 – Nevada’s Registration Spotter Program

Mon, 01 Jun 2026 02:00:00 -0400

In this episode, we speak with Tonya Laney, Director of the Nevada Department of Motor Vehicles, about Nevada’s new online reporting tool that allows residents to report motor vehicles operating with expired, invalid, or no registration, including vehicles with illegal out-of-state plates.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 313 - GHSA’s New Data on Drowsy Driving

Mon, 25 May 2026 22:02:47 -0400

In this episode, we speak with Caroline Cash, Chief Communications Officer for the Governors Highway Safety Association (GHSA), about new analysis on drowsy driving, the challenges of measuring fatigued driving crashes, and ongoing efforts to improve roadway safety awareness.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 312 – Impacts on U.S. Roadways During the FIFA World Cup

Mon, 18 May 2026 11:52:33 -0400

In this episode, we speak with Jessi Ross, AAMVA’s Driver Programs and Services Program Director, and Paul Steier, AAMVA’s Vice President of Law Enforcement Programs and Services, about the impacts on licensing and roadside enforcement with the expected influx of non-U.S. and non-Canadian drivers on American roadways during the FIFA World Cup.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 311 – Fighting Fraud in CDL Testing With Body Cams

Mon, 11 May 2026 02:01:00 -0400

In this episode, we speak with Josh Gifford, Fraud Program Manager at the South Carolina Department of Motor Vehicles, about how they’re using body cams to help fight fraud in the CDL testing process.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 310 - ID R Kids: Ohio’s Child ID Program

Mon, 04 May 2026 03:30:00 -0400

In this episode, we speak with Charles Norman, Registrar of Motor Vehicles for the Ohio BMV, about the state’s ID R Kids campaign, Ohio’s efforts to promote child ID cards, and how state-issued identification can provide an added layer of safety and preparedness for children and families.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 309 - Massachusetts New Disability Placards and the Return to in-Person Driver’s Ed

Fri, 24 Apr 2026 19:20:00 -0400

In this episode, we speak with Colleen Ogilvie, Registrar of the Massachusetts Registry of Motor Vehicles, about MA’s updated disability placards and their transition back to in-person driver’s education.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 308 - Idaho DMV: Sticker Elimination and Service Improvements

Mon, 20 Apr 2026 03:00:00 -0400

In this episode, we speak with Lisa McClellan, Administrator of the Idaho Division of Motor Vehicles, about the state’s decision to eliminate license plate registration stickers and the rollout of new tools like the Abandoned Vehicle Portal to improve efficiency and customer service.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 307 - California DMV’s FAST Pilot Program

Mon, 13 Apr 2026 02:00:00 -0400

In this episode, we speak with Veronica Bowie, Branch Chief of the Driver Safety Branch at the California Department of Motor Vehicles, about California’s new Forwarded Actions for Speeding Tickets (FAST) pilot program to take drivers caught going over 100 MPH off the road faster.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 306 - Texas DMV’s Metal Plate Transition

Mon, 06 Apr 2026 03:00:00 -0400

In this episode, we speak with Corrie Thompson, Director of the Enforcement Division at the Texas DMV, about Texas’ move to metal plates and the impact on fraud prevention and vehicle registration.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 305 - Emergency Preparedness and DMV Operations: New Hampshire’s Approach

Mon, 30 Mar 2026 03:00:00 -0400

In this episode, we speak with John Marasco, Director of the New Hampshire Division of Motor Vehicles, about the role of emergency preparedness in DMV operations and how training, coordination, and planning help ensure continuity of services.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 304 – Internal Fraud

Mon, 23 Mar 2026 02:00:00 -0400

In this episode, we speak with Kevin Garvey, Commissioner of the Indiana Bureau of Motor Vehicles, to recap his presentation from the Workshop & Law Institute on internal fraud and to discuss what Indiana’s doing to mitigate the risk.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 303 – Vehicle Title, Registration, and Records Management Working Group

Mon, 16 Mar 2026 02:00:00 -0400

In this episode, we speak with Stephen Madrak, Director of the Bureau of Motor Vehicles at the Pennsylvania Department of Transportation, and Jennifer Ridolfi, AAMVA’s Program Manager of Vehicle Programs & Strategic Operations, about AAMVA’s new Vehicle Title, Registration, and Records Management Working Group.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 302 – NIADA Partner Spotlight

Mon, 09 Mar 2026 02:00:00 -0400

In this episode, we speak with Jeff Martin, Chief Executive Officer of the National Independent Automobile Dealers Association, about our shared challenges and initiatives in this partner spotlight.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 301 – Employee Safety and Security

Mon, 02 Mar 2026 02:00:00 -0500

In this episode, we speak with Darcy Doty, AAMVA’s Vice President of MVA Operations & Customer Experience, about the new Employee Safety and Security Working Group and the resources they are currently working on.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 300 – Understanding the December 2025 Delaware DMV Active Shooter Incident

Mon, 23 Feb 2026 02:00:00 -0500

In this episode, we speak with Amy Anthony, Director of the Delaware Division of Motor Vehicles, about the active shooter incident in Wilmington.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 299 - Best Practices for Imported Vehicles

Mon, 16 Feb 2026 03:00:00 -0500

In this episode, we speak with Paul Steier, Vice President of Law Enforcement Programs and Services at AAMVA, about best practices for imported vehicle policies, including jurisdictional challenges, federal compliance considerations, and key recommendations from AAMVA’s January 2026 guidance.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 298 - CMV Safety and Enforcement Technology with CVSA

Mon, 09 Feb 2026 02:00:00 -0500

In this episode, we speak with Collin Mooney, Executive Director of the Commercial Vehicle Safety Alliance, about commercial motor vehicle safety and enforcement technology, including CVSA's Level VIII electronic inspection and autonomous vehicle inspection.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 297 - January Board Meeting Recap

Mon, 02 Feb 2026 13:20:16 -0500

In this episode, AAMVA President and CEO Ian Grossman gives a recap of what was discussed at the most recent meeting of the AAMVA International Board of Directors.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 296 - IICMVA: Insurance Verification Programs Explained

Mon, 26 Jan 2026 03:00:00 -0500

In this episode, we speak with Todd Feltman, Chair of the Insurance Industry Committee on Motor Vehicle Administration (IICMVA), and Shawn Goff, President of MV Solutions, about insurance verification programs, why jurisdictions use them, and how states implement these systems differently to support compliance and public safety.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 295 - Advocates for Highway and Auto Safety on Roadway Safety

Mon, 19 Jan 2026 03:00:00 -0500

In this episode, we speak with Cathy Chase, President of Advocates for Highway and Auto Safety, about the organization’s mission to advance lifesaving traffic safety laws and the release of its 2026 Roadmap to Safety Report.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 294 - 2026 NMVTIS E-Titling Forum

Mon, 12 Jan 2026 02:00:00 -0500

In this episode, we speak with Cathie Curtis, Deputy Secretary of State at the Maine Bureau of Motor Vehicles, and Chrissy Nizer, Administrator of the Maryland Department of Transportation Motor Vehicle Administration, to get a sneak peek at what to expect at the 2026 NMVTIS/E-Titling Forum and who should attend.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 293 - 2026 FDR Update

Mon, 05 Jan 2026 03:30:00 -0500

In this episode, we learn what's new in the 2026 Fraud Detection and Remediation training from Steve Sebestyen.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 292 – AALA Partner Spotlight

Mon, 29 Dec 2025 02:00:00 -0500

In this episode, we speak with Greg Cohen, Executive Director of the American Automotive Leasing Association (AALA), and David Rosen, AALA General Counsel and Partner at Akerman LLP, about commercial automotive fleet leasing and management and our shared challenges and initiatives

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 291 - Maryland MVA’s NAPHSIS Clean-Up Initiative

Mon, 22 Dec 2025 03:00:00 -0500

In this episode, we speak Chrissy Nizer, Administrator of the Maryland Motor Vehicle Administration, highlighting the agency’s NAPHSIS Clean-Up initiative and how access to out-of-state death records supports accurate driver data, operational efficiency, and public trust.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 290 - Virginia DMV’s Automated Road Test System

Mon, 15 Dec 2025 02:00:00 -0500

In this episode, we speak with Gerald Lackey, Commissioner of the Virginia Department of Motor Vehicles, about how the state is using new innovative technology and deep learning to reinvent behind the wheel testing.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 289 - Nevada DMV's Fraud Prevention and Detection: NMVTIS Enforcement Award

Mon, 08 Dec 2025 03:00:00 -0500

In this episode, we speak with JD Decker, Chief of Nevada DMV's police division. He shares how Nevada’s Compliance Enforcement Division developed Nevada’s data-driven Stolen Vehicle Recovery Program uses NMVTIS to detect fraud, recover vehicles, and strengthen public safety.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 288 - Chris Caras Retiring from AAMVA

Mon, 01 Dec 2025 03:00:00 -0500

In this episode, we speak with Christopher Caras, Director of the Driver License Division for the State of Utah Department of Public Safety and recipient of the 2025 Chair's Award of Excellence and Achievement, to reflect on his influential career in the AAMVA Community. The conversation highlights his leadership, key achievements, thoughts for the future, and celebrating his contributions and the path ahead.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 287 - North Dakota’s Vision Zero Schools Initiative

Mon, 24 Nov 2025 03:00:00 -0500

In this episode, we speak with Robin Rehborg, North Dakota’s Deputy Director for Driver Safety, about the state’s Vision Zero Schools program and how education, partnerships, and community engagement are helping reduce crashes and build safer habits for young drivers.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 286 - Wisconsin DMV’s Driver Education Grant Program

Mon, 17 Nov 2025 03:00:00 -0500

In this episode, we speak with Tommy Winkler, Administrator of the Wisconsin DMV, about the award-winning Driver Education Grant Program that expanded access to driver training for thousands of students through strong partnerships, rapid implementation, and a focus on equity.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 285 - Fraud Prevention and Detection: Investigations Individual Award JD Decker

Mon, 10 Nov 2025 03:00:00 -0500

In this episode, we speak with JD Decker about the life-saving incident that earned him the honor of the Fraud Prevention and Detection: Investigations Individual Award and reflects on how Nevada’s DMV enforcement team works to protect the public through quick action, investigation, and a commitment to safety on and off the road.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 284 - Educating Riders, Saving Lives: The MSF Approach to Safer Streets

Mon, 03 Nov 2025 03:00:00 -0500

In this episode, we speak with Robert Gladden, Vice President of the Motorcycle Safety Foundation (MSF), to discuss the evolving landscape of motorcycle and e-bike safety.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 283 - AAA Foundation: Aggressive Driving and Road Rage

Mon, 27 Oct 2025 03:00:00 -0400

In this episode, we speak with Rebecca Steinbach from the AAA Foundation for Traffic Safety about the Foundation’s latest report on Aggressive Driving and Road Rage.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 282 - Louisiana State Police: Child Passenger Safety

Mon, 20 Oct 2025 03:00:00 -0400

In this episode, we spoke to Trooper Eddie Thomas, Public Information Officer for Louisiana State Police Troop G, about the agency’s statewide efforts to keep children safe on the road, including fitting stations and technician training and partnerships with the Louisiana Passenger Safety Task Force.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 281 - California DMV’s Women’s Affinity Group Initiative

Mon, 13 Oct 2025 03:00:00 -0400

In this episode, we talk with Eva Spiegel, Deputy Director of Communications for the California Department of Motor Vehicles and Co-Executive Sponsor of the Women@DMV Group. The team’s clothing drive and job application workshops supported women, empowering them to build confidence and pursue new opportunities.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 280 - Trailblazer Award Winning Georgia DDS Elevates Technology for 5-Star Customer Service

Mon, 06 Oct 2025 03:00:00 -0400

In this episode, we spoke to Angelique McClendon, Commissioner of the Georgia Department of Driver Services (DDS), who was the winner of the AAMVA Trailblazer Award, for its innovative use of technologies like app clips, self-service kiosks, and Incode functionality. Learn how DDS is streamlining services, reducing wait times, and delivering 5-star customer experiences through modernized, customer-focused solutions.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 279 - Lifetime Achievement in Roadway Safety Award Winner Lyne Vézina

Mon, 29 Sep 2025 03:00:00 -0400

In this episode, we speak with Lyne Vézina of the Société de l’assurance automobile du Québec, recipient of AAMVA’s Lifetime Achievement in Roadway Safety in Motor Vehicle Administration, about her 37-year career shaping policies and strategies to improve road safety.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 278 - Lifetime Achievement in Roadway Safety Award Winner Trooper Barry Marcus

Mon, 22 Sep 2025 03:00:00 -0400

In this episode, we speak with Trooper Barry Marcus of the Washington State Patrol, winner of AAMVA’s Lifetime Achievement in Roadway Safety in Law Enforcement, about his decades of service and dedication to keeping roads safe.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 277 - AAMVA Chair Bud Craddock

Mon, 15 Sep 2025 10:18:48 -0400

In this episode, we speak with Bud Craddock, Administrator of the Rhode Island Division of Motor Vehicles and the new Chair of the AAMVA International Board of Directors, about his career and goals for the year ahead.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 276 - Eric Jorgensen Looks Back

Mon, 08 Sep 2025 02:00:00 -0400

In this episode, we speak with Eric Jorgensen as his time as Chair of the International Board of Directors wraps up.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 275 - DMV Appreciation Month: How Georgia DDS Drives Donate Life

Tue, 02 Sep 2025 00:00:00 -0400

September is DMV Appreciation Month, a time to recognize the vital role DMV and DDS staff play in saving lives through donor registration.

In this episode, Kecia Bivins, Assistant Deputy Commissioner of Operations and Customer Experience at Georgia DDS, shares how her team partners with Donate Life Georgia to raise awareness, engage staff, and turn everyday license transactions into opportunities for hope and healing.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 274 - Brian Ursino Retiring from AAMVA

Mon, 25 Aug 2025 02:00:00 -0400

In this episode, we speak with Brian Ursino, AAMVA Vice President of Law Enforcement Programs and Services, as he prepares to retire after over 40 years in the law enforcement and AAMVA community.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 273 - NMVTIS Overview

Mon, 18 Aug 2025 02:00:00 -0400

In this episode, we speak with AAMVA's Vivienne Cameron and Nebraska DMV's Betty Johnson about NMVTIS and its benefits to the public and the AAMVA community.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 272 - TAT and Preventing Human Trafficking

Mon, 11 Aug 2025 02:00:00 -0400

In this episode, we speak with Maggie Dawson, State Programs Manager with TAT, about newly developed resources for recognizing and preventing human trafficking.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 271 - Creating Safer Traffic Stops for Neurodivergent People in New Mexico

Mon, 04 Aug 2025 09:08:35 -0400

In this episode, we speak with Htet Wint, Director of the New Mexico Motor Vehicle Division Taxation and Revenue Department, about her agency's award-winning voluntary registry that is aimed at making traffic stops safer for drivers with nontraditional communication.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 270 - Identification Services for the Homeless in Alberta

Mon, 28 Jul 2025 11:00:04 -0400

In this episode, we speak with Rebecca Bilodeau, Director, Motor Vehicles, Service Alberta and Red Tape Reduction Motor Vehicles and Registries Administration Branch, about her agency's work to provide services for the homeless population.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 269 - Educating the Public on AVs: Inside PAVE’s Mission

Mon, 21 Jul 2025 02:00:00 -0400

In this episode, we speak with Tara Andringa, the Executive Director of Partners for Automated Vehicle Education (PAVE), to introduce PAVE to our members and discuss her work to educate the public about automated vehicles.

Host: Ian Grossman

Producer: Claire Jeffrey, Chelsey Hadwin, and Kayle Nguyen

Music: Gibson Arthur

Episode 268 - University of Iowa ADAS Study

Mon, 14 Jul 2025 12:34:24 -0400

In this episode, we speak with Cheryl Roe and Michelle Reyes with the Driving Safety Research Institute at the University of Iowa about their report, An Investigation of the Factors Surrounding Crashes and Near-Crashes of ADAS-Equipped Vehicles.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 267 - Updated AAMVA Card Design Standard

Mon, 07 Jul 2025 02:00:00 -0400

In this episode, we speak with Mindy Stephens, AAMVA Program Manager, Physical Credentials, about AAMVA's updated Card Design Standard and how members can use it.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 266 - Michigan's Road to Restoration Clinics

Mon, 30 Jun 2025 10:55:02 -0400

In this episode, we speak with Angela Harness, Chief Administrator for the Michigan Department of Motor Vehicles, about the agency's Road to Restoration Clinics which assist Michigan residents in understanding how to get their driving privileges restored.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 265 - NJMVC Temp Tag Fraud Prevention

Mon, 23 Jun 2025 15:53:00 -0400

In this episode, we discuss New Jersey Motor Vehicle Commission's work to prevent temp tag fraud with Robert Porecca, NJMVC Director of Policy and Project Management.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 264 - June 2025 AAMVA International Board of Directors Meeting

Mon, 16 Jun 2025 07:54:49 -0400

In this episode, we speak with Eric Jorgensen, Chair of the AAMVA International Board of Directors, to get a recap of the recent board meeting and what's ahead for AAMVA.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 263 - License Plate Reader Update

Mon, 09 Jun 2025 09:22:30 -0400

In this episode, we speak with Brian Ursino, AAMVA Vice President of Law Enforcement Programs and Services, about the updates to AAMVA's License Plate Reader Program Best Practices.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 262 - Darcy Doty and MVA Operations and Customer Experience

Mon, 02 Jun 2025 02:00:00 -0400

In this episode, we speak with Darcy Doty, Vice President, Motor Vehicle Administration Operations and Customer Experience, about her work and new initiatives at AAMVA to develop standards, best practices, and guidelines for agency operations, customer service, and management to support service delivery and optimal agency operations.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by CHAMP. CHAMP’s government suite modernizes DMVs with a secure, configurable platform that replaces or enhances existing systems. Say goodbye to paperwork and delays—CHAMP streamlines operations, accelerates transactions, and simplifies workflows so your team can focus on serving constituents efficiently. Learn more at CHAMPtitles.com.

Episode 261- FHP Desk Trooper Program

Mon, 26 May 2025 02:00:00 -0400

In this episode, we speak with Major Connor Cardwell, Communications Commander of the Florida Highway Patrol, to discuss the Desk Trooper program and how it is helping the agency to respond to crashes more efficiently and effectively without troopers ever leaving their desks.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 260 - Micromobility

Mon, 19 May 2025 02:00:00 -0400

In this episode, we speak with Austin Britt, Parking and Micromobility Planning Coordinator with the City of Tampa, about micromobility and what it may mean for AAMVA members.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 259 - One Year After the Key Bridge Collapse

Mon, 12 May 2025 09:42:54 -0400

In this episode, we speak with Chrissy Nizer, Administrator of the Maryland MVA, and Louis Campion, President and CEO of the Maryland Motor Truck Association, looking back on the year since the Francis Scott Key Bridge collapsed, the multi-agency response to the emergency, and how it affected the transportation infrastructure in Maryland.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 258 - Federal CDL Rules and Enforcement Dates

Mon, 05 May 2025 02:00:00 -0400

In this episode, we speak with AAMVA's Jeff Oberdank and Rajesh Dharmarajan about three federal CDL rules - EEE, DACH, and NRII - their enforcement deadlines, how members are working to meet these requirements, and how AAMVA is helping.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 257 - Wisconsin Wholesale Dealer Licenses Revoked

Mon, 28 Apr 2025 10:48:00 -0400

In this episode, we speak with Tommy Winkler from the Wisconsin DMV and Paul Steier, AAMVA Director of Vehicle Programs, about revoking the licenses of 35 Wisconsin wholesale vehicle dealers.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 256 - Intelligent Speed Assistance

Mon, 21 Apr 2025 11:44:28 -0400

In this episode, we discuss intelligent speed assistance technology and legislation with Amy Cohen and Tammy McGee from Families for Safe Streets.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 255 - 2024 IACP Trooper of the Year

Mon, 14 Apr 2025 10:52:21 -0400

In this episode, we speak with Julian Mapes, Trooper First Class II, Georgia State Patrol, the winner of the 2024 IACP Trooper of the Year Award.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 254 - IBTTA Road Usage Charging Summit

Mon, 07 Apr 2025 02:00:00 -0400

In this episode, we speak with Kathryn Clay and Mark Muriello, our partners from the International Bridge, Tunnel and Turnpike Association (IBTTA), and AAMVA Vehicle Program Manager Marcy Coleman about the upcoming IBTTA Road Usage Charging Summit

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 253 - Staged Car Crashes and Insurance Fraud

Mon, 31 Mar 2025 09:39:04 -0400

In this episode, we talk with Christian Jackstadt, Executive Deputy Commissioner of the New York State Department of Motor Vehicles and a member of the AAMVA International Board of Directors, about the rise in staged crashes and car insurance fraud and how DMVs can help inform the public about these scams.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 252 - To Inform Families First

Mon, 24 Mar 2025 02:00:00 -0400

In this episode, we speak with Christine Olson, the founder of To Inform Families First (TIFF), about her efforts to add emergency contact information to DMV driver license or ID card records.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 251 - Data Analytics

Mon, 17 Mar 2025 09:20:01 -0400

In this episode, we speak with Sonia Huestis from the California DMV and Christine Quinn from Salesforce about how the California DMV is using AI as a tool to help plan and deliver service to customers.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 250 - Revisiting Our Most Popular Episode

Mon, 10 Mar 2025 02:00:00 -0400

In this, our 250th episode, we revisit our number one most downloaded episode: a discussion with AAMVA's Brian Ursino and our current Chair of the AAMVA International Board of Directors, Eric Jorgensen, on our resource, What to Do and Expect When Pulled Over by Law Enforcement.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 249 - Felony Convictions Whitepaper

Mon, 03 Mar 2025 02:00:00 -0500

In this episode, we speak with Kristen Shea, Senior Programs Analyst at AAMVA, about the newly published Felony Convictions and CDL Sanctions Whitepaper.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 248 - Electronic Citations

Mon, 24 Feb 2025 09:53:48 -0500

In this episode, we speak with Angelique McClendon from the Georgia Department of Driver Services and Jessi Ross, AAMVA Program Director of Driver Programs and Services, about electronic citations.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 247 - Responding to the California Wildfires

Mon, 17 Feb 2025 02:00:00 -0500

In this episode, we speak with Steve Gordon, Director of the California DMV, about his agency responding to customer needs in the wake of the recent wildfires.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 246 - February 2025 Board Meeting Recap

Mon, 10 Feb 2025 02:58:00 -0500

In this episode, we speak with the Chair of the AAMVA Board of Directors, Eric Jorgensen, to get a recap of the discussions and progress made at the February 2025 board meeting.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 245 - U-Haul's Joe Cook and Moving Trends

Mon, 03 Feb 2025 02:00:00 -0500

In this episode, we speak with Joe Cook, Vice President of Government Relations at U-Haul, about a recent report from the company tracking moving trends and how AAMVA members can use that data.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 244 - Combatting Cyber-Digital Fraud

Mon, 27 Jan 2025 02:00:00 -0500

In this episode, we speak with Tom Foster, AAMVA Manager of Law Enforcement Programs, about the new Preventing, Detecting, and Investigating Cyber-Digital Fraud White Paper and the fight against cyber-digital fraud.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 243 - National Independent Vehicle Title Agents Association

Mon, 20 Jan 2025 02:00:00 -0500

In this Partner Spotlight episode, we speak with Beth Caro, President & CEO of the National Independent Vehicle Title Agents Association.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 242 - Fraudulent Online Dealers

Mon, 13 Jan 2025 02:00:00 -0500

In this episode, we speak with Paul Steier, AAMVA Director of Vehicle Programs, and Brenda Bohlke with the Iowa Department of Transportation, about fraudulent online vehicle dealers.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 241 - 2025 FDR Update

Mon, 06 Jan 2025 02:00:00 -0500

In this episode, we learn what's new in the 2025 Fraud Detection and Remediation training from Steve Sebestyen.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 240 - AAMVA VP Roundtable

Mon, 30 Dec 2024 02:00:00 -0500

In this episode, we speak with some of AAMVA's new Vice Presidents about their work over the last year and what's ahead for 2025, featuring Patrick Fernan, Vice President of Driver Programs and Services; Pam Dsa, Vice President of Vehicle Programs and Services; Mike McCaskill, Vice President of Identity Management Programs and Services; and Brian Ursino, Vice President of Law Enforcement Programs and Services.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 239 - Enforcement and Recruitment at the Tennessee Highway Patrol

Mon, 23 Dec 2024 02:00:00 -0500

In this episode, we speak with Colonel Matthew Perry with the Tennessee Highway Patrol, about interstate law enforcement efforts and recruitment.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 238 - Virginia DMV's Perfect 10

Mon, 16 Dec 2024 02:00:00 -0500

In this episode, we speak with Gerald Lackey, Commissioner of the Virginia Department of Motor Vehicles, about his agency's new "Perfect 10" approach to customer service and efficiency.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 237 - Older Driver Safety

Mon, 09 Dec 2024 02:00:00 -0500

In this episode, we speak with Elizabeth Soles, CEO of the Association for Driver Rehabilitation Specialists (ADED), about keeping older drivers safe on the roads.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 236 - Speeding Prevention with NHTSA

Mon, 02 Dec 2024 02:00:00 -0500

In this episode, we discuss strategies to reduce speeding with Keith Williams, Chief of the Enforcement and Justice Services Division at the National Highway Traffic Safety Administration.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 235 - DLDV and Fraud Prevention at the NJMVC

Mon, 25 Nov 2024 12:00:00 -0500

In this episode, we speak with Acting Chief Latrecia Littles-Floyd with the the NJ Motor Vehicle Commission about how the agency uses the Driver's License Data Verification Service and other tools to prevent fraud.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 234 - Reaching Out to Rural Communities

Mon, 18 Nov 2024 02:00:00 -0500

In this episode, we speak with Yadili Okwumabua-Gbakima from Manitoba Public Insurance about strategies to promote road safety in rural communities.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 233 - MN DPS Language Access Project

Mon, 11 Nov 2024 02:00:00 -0500

In this episode, we speak with Pong Xiong, Director of the Minnesota Driver and Vehicle Services Division, about Minnesota Department of Public Safety's AAMVA Award-winning Language Access Project.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 232 - Austroads With Geoff Allan

Mon, 04 Nov 2024 10:19:09 -0500

In this episode, we catch up with international partner Geoff Allan, Chief Executive of Austroads.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 231 - Trailblazer Award Winning Iowa DOT CARE Program

Mon, 28 Oct 2024 02:00:00 -0400

In this episode, we welcome Melissa Gillett and Angie Pinegar with the Iowa Department of Transportation to discuss their Trailblazer Award-winning customer service training program, CARE.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 230 - LIVE From the 2024 AIC - An Integrated Safety System

Mon, 21 Oct 2024 02:00:00 -0400

In this special episode recorded live at the 2024 AAMVA Annual International Conference, we hear a roundtable discussion on implementing the Safe Systems Approach to Roadway Safety. AAMVA President & CEO Ian Grossman moderates this discussion with Jonathan Adkins, Executive Director of the Governors Highway Safety Association; Kristina Boardman, Secretary of the Wisconsin Department of Transportation, and former Chair, AAMVA Board; Spencer R. Moore, Commissioner of the Georgia Department of Driver Services and Immediate Past Chair, AAMVA Board; and Colonel Matthew Perry with the Tennessee Highway Patrol.

Episode 229 - Lifetime Achievement in Roadway Safety Award Winner Col. Melissa Zebley

Mon, 14 Oct 2024 02:00:00 -0400

In this episode, we speak with Col. Melissa Zebley, Superintendent of the Delaware State Police and the winner of the AAMVA Lifetime Achievement in Roadway Safety in Law Enforcement, about her career and work in roadway safety.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 228 - Lifetime Achievement in Roadway Safety Award Winner Firoz Mohamed

Mon, 07 Oct 2024 02:00:00 -0400

In this episode, we speak with the winner of AAMVA's Lifetime Achievement in Roadway Safety in Motor Vehicle Administration, Firoz Mohamed, Director of Motor Vehicles with Service Alberta and Red Tape Reduction, about his more than 40 years in public service.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 227 - AAMVA Chair Eric Jorgensen

Mon, 30 Sep 2024 02:00:00 -0400

In this episode, we welcome our new Chair of the AAMVA International Board of Directors, Eric Jorgensen, Director of the Arizona Motor Vehicle Division.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 226 - 2024 AIC Preview with Spencer R. Moore

Mon, 23 Sep 2024 02:00:00 -0400

In this episode, we speak with Chair of the AAMVA International Board of Directors, Spencer R. Moore, to get a sneak peak at what to expect at the 2024 AAMVA Annual International Conference and reflect as his year as Chair comes to a close.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 225 - National Association of State EMS Officials

Mon, 16 Sep 2024 02:00:00 -0400

In this episode, we speak with Dia Gainor, Executive Director of the National Association of State EMS Officials (NASEMSO) about our shared highway safety goals.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 224 - DMV Appreciation Month with Donate Life

Mon, 09 Sep 2024 02:00:00 -0400

In this episode, we speak with Heather Butterfield and Maria Chelko with Donate Life America and DJ Jordan, a organ donation recipient, about the important role DMVs play in organ donation.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 223 - CADMV AI Personalized License Plate Program

Mon, 02 Sep 2024 02:00:00 -0400

In this episode, we speak with California DMV's Ajay Gupta about his agency's AAMVA award-winning program using AI to help with their personalized license plates.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

Episode 222 - CCMTA's Allison Fradette

Mon, 26 Aug 2024 02:00:00 -0400

In this episode, we chat with Allison Fradette, President and CEO of the Canadian Council of Motor Transport Administrators (CCMTA), as she prepares for retirement.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by GET Mobile ID - the smart choice for mDL implementations. Put citizens in control with GET Mobile ID. Fully ISO compliant and UL certified for all transaction modes. Learn more at getgroupna.com.

Episode 221 - Our Driving Concern and Traffic Safety with the National Safety Council

Mon, 19 Aug 2024 02:00:00 -0400

In this episode, we welcome Katie Mueller with the National Safety Council, to discuss their "Our Driving Concern" program and roadway safety efforts.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur