The PathBuilding Podcast https://ThePathBuildingPod.podbean.com Because ”Winging It” Isn’t a Business Strategy—Build Success, Process by Process. Welcome to the Path Building Podcast! We take the guesswork out of property management by breaking down every stage of the client lifecycle into clear, actionable steps. Whether you’re refining your sales process, improving owner onboarding, or scaling operations, we help you create systems that actually work. Join Kristen and Kandise as they walk through every stage of the client lifecycle, sharing insights on: ✅ The Entirety of Your Client’s Lifecycle from Initial Contact To Offboarding ✅ Process Optimization – Streamlining your workflows before they break ✅ Scaling Smartly – Growing your doors without growing your headaches We keep it real, strategic, and (let’s be honest) a little fun—because running a property management business shouldn’t feel like putting out fires 24/7. If you’re ready to stop winging it and start building a business that actually works, hit subscribe and let’s get to work! 🚀 Fri, 18 Jul 2025 13:31:24 -0500 https://podbean.com/?v=5.5 en Copyright 2025 All rights reserved. Business:Entrepreneurship 1440 episodic PM PathBuilders PM PathBuilders No false https://pbcdn1.podbean.com/imglogo/image-logo/20470107/PMPB_Thumbnail8xbe3.png The PathBuilding Podcast https://ThePathBuildingPod.podbean.com 144 144 Episode Five: Move-In Magic Episode Five: Move-In Magic https://ThePathBuildingPod.podbean.com/e/episode-five-move-in-magic/ https://ThePathBuildingPod.podbean.com/e/episode-five-move-in-magic/#comments Fri, 18 Jul 2025 13:31:24 -0500 ThePathBuildingPod.podbean.com/03d82114-a0b6-311a-a835-8e07ecaccd90 In this episode of the Path Building Podcast, Kristen and Kandise dive deep into the move-in process, not just as a checklist but as a powerful opportunity to build lasting relationships with residents and owners. They share strategies for creating a seamless and memorable experience, from clear communication and automations to raving fan moments and thoughtful follow-up. With plenty of real-world examples, a few laughs, and actionable advice, you will walk away with fresh ideas to elevate your move-in process into something extraordinary.

]]> In this episode of the Path Building Podcast, Kristen and Kandise dive deep into the move-in process, not just as a checklist but as a powerful opportunity to build lasting relationships with residents and owners. They share strategies for creating a seamless and memorable experience, from clear communication and automations to raving fan moments and thoughtful follow-up. With plenty of real-world examples, a few laughs, and actionable advice, you will walk away with fresh ideas to elevate your move-in process into something extraordinary.

]]> PM PathBuilders false No 3321 5 full Episode Four: Mastering Marketing Episode Four: Mastering Marketing https://ThePathBuildingPod.podbean.com/e/episode-four/ https://ThePathBuildingPod.podbean.com/e/episode-four/#comments Fri, 16 May 2025 14:00:00 -0500 ThePathBuildingPod.podbean.com/10e65f46-5f97-3fe9-91d9-7c75ba67d3f4 On this episode of the Path Building Podcast, Kandise and Kristen delve into the crucial aspects of property marketing to minimize vacancy and maximize ROI. They discuss setting realistic expectations with property owners, the importance of professional photography, and crafting compelling marketing descriptions. The episode also covers handling owner objections over rental rates, and how to use statistics and effective communication to navigate the challenging market landscape. Learn why vacancy is the #1 ROI killer and how the right marketing strategies can attract top-tier residents and create raving fans of your business.

]]> On this episode of the Path Building Podcast, Kandise and Kristen delve into the crucial aspects of property marketing to minimize vacancy and maximize ROI. They discuss setting realistic expectations with property owners, the importance of professional photography, and crafting compelling marketing descriptions. The episode also covers handling owner objections over rental rates, and how to use statistics and effective communication to navigate the challenging market landscape. Learn why vacancy is the #1 ROI killer and how the right marketing strategies can attract top-tier residents and create raving fans of your business.

]]> PM PathBuilders false No 3202 4 full Episode Three: Making The Make Ready Make Sense Episode Three: Making The Make Ready Make Sense https://ThePathBuildingPod.podbean.com/e/episode-three-making-the-make-ready-make-sense/ https://ThePathBuildingPod.podbean.com/e/episode-three-making-the-make-ready-make-sense/#comments Fri, 16 May 2025 13:40:58 -0500 ThePathBuildingPod.podbean.com/433579d2-322c-31bd-83f0-7df5abe6a1cd Hot takes, real talk, and tactical advice—this episode dives deep into one of the most overlooked but critical parts of property management: the Make Ready process.

Kristen and Kandise break down everything from owner expectations and vendor coordination to internal standards, team alignment, and why collecting funds upfront isn’t just smart—it’s essential. If you’ve ever battled confusion around who's responsible for what, or struggled to get a property rent-ready without chaos, this one’s for you.

Expect:

  • 💸 Why you are not a bank (and what to do instead)

  • 🛠️ How to build better Make Ready processes

  • 🧠 The mindset shift every BDM and ops team needs

  • 👟 Real examples, real solutions—and a few laughs

If you’re growing a property management company and want to scale without the mess, this is the episode that’ll make your next Make Ready a breeze.

]]> Hot takes, real talk, and tactical advice—this episode dives deep into one of the most overlooked but critical parts of property management: the Make Ready process.

Kristen and Kandise break down everything from owner expectations and vendor coordination to internal standards, team alignment, and why collecting funds upfront isn’t just smart—it’s essential. If you’ve ever battled confusion around who's responsible for what, or struggled to get a property rent-ready without chaos, this one’s for you.

Expect:

  • 💸 Why you are not a bank (and what to do instead)

  • 🛠️ How to build better Make Ready processes

  • 🧠 The mindset shift every BDM and ops team needs

  • 👟 Real examples, real solutions—and a few laughs

If you’re growing a property management company and want to scale without the mess, this is the episode that’ll make your next Make Ready a breeze.

]]> PM PathBuilders false No 2848 3 full Episode One: Building a Strong Sales Foundation Episode One: Building a Strong Sales Foundation https://ThePathBuildingPod.podbean.com/e/pathbuilding-podcast-episode-1/ https://ThePathBuildingPod.podbean.com/e/pathbuilding-podcast-episode-1/#comments Thu, 20 Mar 2025 20:57:05 -0500 ThePathBuildingPod.podbean.com/b9c1350f-f11b-3d3f-9d97-0fd0533848b0 In the premiere episode of the Path Building Podcast, Kristen and Kandise dive into the first phase of the client lifecycle - sales. They explore how defining your ideal client, tracking key sales metrics, and understanding conversion rates can help businesses scale efficiently. Learn why saying "yes" to every client can be a mistake, how micro-conversions shape success, and why alignment between sales and operations is crucial for sustainable growth. Plus, discover how to prevent process breakdowns as your business expands. Tune in and start building a sales strategy that actually works!

]]> In the premiere episode of the Path Building Podcast, Kristen and Kandise dive into the first phase of the client lifecycle - sales. They explore how defining your ideal client, tracking key sales metrics, and understanding conversion rates can help businesses scale efficiently. Learn why saying "yes" to every client can be a mistake, how micro-conversions shape success, and why alignment between sales and operations is crucial for sustainable growth. Plus, discover how to prevent process breakdowns as your business expands. Tune in and start building a sales strategy that actually works!

]]> PM PathBuilders false No 2191 1 full Episode Two: Seamless Owner Onboarding - Your Stage For Success Episode Two: Seamless Owner Onboarding - Your Stage For Success https://ThePathBuildingPod.podbean.com/e/pathbuilding-podcast-episode-3/ https://ThePathBuildingPod.podbean.com/e/pathbuilding-podcast-episode-3/#comments Thu, 20 Mar 2025 20:55:29 -0500 ThePathBuildingPod.podbean.com/bfe324b8-4189-3c56-959a-79f6d95b8f97 In this episode of the Path Building Podcast, Kristen and Kandise dive into one of the most critical phases of the client lifecycle—owner onboarding. What marks the official transition from sales to onboarding? When should the process truly begin? They discuss best practices for creating a smooth handoff, why onboarding should never start before the agreement is signed, and how different companies approach this crucial step. Learn how to structure your onboarding process for efficiency, ensure a seamless client experience, and set your owners up for long-term success. If you want to improve your onboarding workflow and reduce friction in your operations, this episode is for you!

]]> In this episode of the Path Building Podcast, Kristen and Kandise dive into one of the most critical phases of the client lifecycle—owner onboarding. What marks the official transition from sales to onboarding? When should the process truly begin? They discuss best practices for creating a smooth handoff, why onboarding should never start before the agreement is signed, and how different companies approach this crucial step. Learn how to structure your onboarding process for efficiency, ensure a seamless client experience, and set your owners up for long-term success. If you want to improve your onboarding workflow and reduce friction in your operations, this episode is for you!

]]> PM PathBuilders false No 2781 2 full